Japan Patent Office “English-Language IP Training Program Development” No.3-11 Case 7: Business Strategy and Licensing in the IT Industry -Smart Home Business by Google and Apple- These case study materials have been created for the purpose of class discussion, and will not be used for judging its suitability as a business. The copyright for these case study materials belongs to the Japan Patent Office. As such, the adaptation, translation, reproduction or duplication of these materials for purposes other than human resources development, etc. is prohibited without obtaining the permission of the Japan Patent Office beforehand. Inquiries should be addressed to the Policy Planning and Research Division, Japan Patent Office (Tel: 03-3592-2911). Objectives of this Course • Through these materials, the the ideals for ecosystem formation using open licenses and standardization will be studied through approaches by Google and Apple toward the smart home business. • Concretely, the aim is for the student to understand the following by reading these materials. Relationship between a business strategy or business mode and ecosystem formation based on open licenses and standardization Points for when progressing with formation of a business ecosystem 2 1. Smart Home Business Overview of Smart Home Business Background behind expansion of smart home market IoT-related technological progress Popularization of smart phones Changes in regulatory environment regarding environmental problems, etc. Category Applications Energy control HEM, air conditioning, lighting, control of various other appliances Home security Gas leak alerts, prevention of intruders and burglaries, child monitors, pet monitors, etc. Home health Nursing care, control of remote patients, etc. Entertainment Online video, games, etc. Source: KDDI総研R&A 2015年4月号「IoTで注目を集める「スマートホーム」の展望」(海部美知=エノテック・コンサルティング代表) 4 Players in the Smart Home Business Wide variety of underlying technology behind smart homes Devices, sensors Network systems, etc. Broad service segments Entry by diverse players Movement of standardization, platform development Source: GSMA ”Vision of SmartHome” 5 2. Google’s Approaches Corporate Philosophy Google’s mission is “to organize the world’s information and make it universally accessible and useful.” 1. Focus on the user and all else will follow 2. It’s best to do one thing really, really well 3. Fast is better than slow 4. Democracy on the web works 5. You don’t need to be at your desk to need an answer 6. You can make money without doing evil 7. There’s always more information out there 8. The need for information crosses all borders 9. You can be serious without a suit 10. Great just isn’t good enough Source: Google 7 Trends in Business Results Since the late-2000s, increase in income and profit has continued and profitability of 25% has been maintained. Revenues Income from Operations IO/Revenues 80,000 40.0% 70,000 35.0% 60,000 30.0% 50,000 25.0% 40,000 20.0% 30,000 15.0% 20,000 10.0% 10,000 5.0% 0 0.0% 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: Google Annual Report 8 Sales Composition Sales composition in 2015 was made up of approx. 70% in advertising revenue by sites directly operated by Google. When including advertising revenue via partners through the AdSense program advertising revenue accounts for approx. 90%. Other bets, 448 Google other revenues, 7,151 Google Network Members' websites, 15,033 Google websites, 52,357 Source: Google Annual Report 9 Trends Associated with the Smart Home Business In 2014, Google acquired the thermostat venture NestLabs for $3.2 billion [Characteristics of Nest] In addition to being a thermostat, Nest is equipped with various sensors such as for temperature, humidity, light perception, etc., analyzes information collected and accumulated using a unique algorithm, determines the daily movement patterns and preferences of users, and automatically creates a comfortable environment 出典:Nest 10 Works with Nest In June 2014, “Works with Nest” program for developers is announced [Contents] Nest’s API is published, and development by various device manufacturers to create equipment that links to Nest is promoted. More than 50 small and large companies are participating in this program. Source: Nest 11 Thread Group In July 2014, the “Thread Group” standards organization for wireless communication standards for IoT was established under the initiative of Nest Labs [Objective] Development and promotion of “Thread” wireless communication protocol that fulfills requirements such as communication to locations where it is difficult for radio waves to reach, fastness, high security, and power saving Source: Thread Group 12 Thread Group [Founding members] Nest Labs, Yale Security (doorknobs, keys), Big Ass Fans (fans), Silicon Labs, Freescale Semiconductor, ARM, Samsung Electronics [State of activities] In July 2015, a new technological standard “Thread Version 1.0” was announced. Member companies became able to access the technological specifications in order to develop products that comply with Thread. As of April 2016, there were more than 220 participating member companies. The major home control products manufacturer Somfy, major home security products manufacturer Tyco, Qualcomm Technologies, and major lighting products manufacturer OSRAM are active as central members. Source: Thread Group 13 3. Apple’s Approaches Corporate Strategy Apple’s corporate strategy is built on the ideal stance of “establishing a digital lifestyle for people that is of high quality and harmonized” The Company is committed to bringing he best user experience to its customers through its innovative hardware, software, peripherals, services, and Internet offerings. The Company’s business strategy leverages its unique ability to design and develop its own operating systems, hardware, application software, and services to provide its customers new products and solutions with superior ease-of-use, seamless integration, and innovative industrial design. The Company believes continual investment in research and development is critical to the development and enhancement of innovative products and technologies. In conjunction with its strategy, the Company continues to build and host a robust platform for the discovery and delivery of third-party digital content and applications through the iTunes Store...Additionally, the Company’s strategy includes expanding its distribution network to effectively reach more customers and provide them with a high-quality sales and post-sales support experience. The Company is therefore uniquely positioned to offer superior and well-integrated digital lifestyle and productivity solutions... Source: Apple 15 Trends in Business Results Since the late-2000s, increase in revenue has continued and profitability of approx. 30% has been maintained. Net sales Operating Income IO/Net sales 250,000 40.0% 35.0% 200,000 30.0% 25.0% 150,000 20.0% 100,000 15.0% 10.0% 50,000 5.0% 0 0.0% 2008 Source: Apple Annual Report 2009 2010 2011 2012 2013 2014 2015 16 Sales Composition With regard to the sales composition in 2015, approx. 66% of the total was related to the iPhone sales. Approx. 87% is accounted for by sales of Apple’s major products, combining the iPhone with the iPad and Mac. Other Products, 10,067 Services, 19,909 Mac, 25,471 iPhone, 155,041 iPad, 23,227 Source: Apple Annual Report 17 Trends Associated with the Smart Home Business Announced HomeKit as an iOS function in 2014. In 2016, Apple announced the Home app, which integrates a user interface. [Characteristics of HomeKit] Function that controls “accessories” such as lighting equipment, air conditioners, door locks, etc. from an iPhone or iPad on which iOS operates. Using the built-in audio assistance function “Siri”, it is possible to carry out operations by speaking into an iPhone. Source: Apple 18 Development of HomeKit-compatible Accessories [Development requirements] To develop HomeKit-compatible accessories, it is necessary to become a MFi licensee, follow guidelines specified by MFi, and mount functions that follow HomeKit specifications. Currently, more than 50 brands worldwide including Phillips (lighting equipment), Elgato (sensors), Netatmo (facial-recognition home cameras), etc. are making approaches toward providing products that are compatible with the HomeKit framework. 19 4. Discussion 20 Discussion Question 1 Google enters the smart home business through the acquisition of Nest and promotes open activities such as Works With Nest and Thread. Let's think about Google's business strategy assumed in this area from now on. Question 2 In Smart Home business, Competitors such as Apple are entering one after another. Let's think about how Google should collaborate or compete with them to take initiative, and how to use intellectual property at that time. 21