Introduction CHIP Training & Consulting – CTC (Private Limited) emerged as the dynamic training and consulting arm of Civil Society Human & Institutional Development Programme (CHIP) in Pakistan in the year 2007. Although the company was launched as an independent consultancy firm fairly recently, its roots go back to 1993 when it was initially a Swiss NGO Programme Office (SNPO as part of SDC/Embassy of Switzerland) later becoming an independent non-profit organization, namely CHIP. Having been CHIPs resource center, providing trainings and knowledge management services in the field of project management, organizational development and other developmental thematic areas, CTC started functioning as an individual entity becoming a successful management consultancy in its own right. CTC today holds two decades of experience in Capacity Building and Institutional Development whereby it has worked with multilateral and bi-lateral organizations, international donors & NGOs as well as public and private sector organizations and civil society representatives like UNDP, UNICEF, Muslim Aid UK, Red Cross (German and Canadian), Plan Pakistan, Catholic Youth, Oxfam GB, EPI, Action Aid, FAO and Save the Children to name a few. The underlying interest of the organization is to provide services that will enable sustainable development, growth and improvement throughout Pakistan for the long term betterment and progress of all segments of society. Towards this end, CTC prides itself on its proven experience of community work and diagnostic abilities to identify root causes and prescribe solutions particularly through guidance, coaching, advice and consultative processes. In addition to technical backstopping CTC has demonstrated expertise not only to design and conduct trainings and workshops for public and private sector clients but also to provide its valuable support in conducting result oriented surveys, baseline studies, monitoring & evaluation, and administrative as well as financial management services. Its involvement in various projects geared towards uplifting the socioeconomic status of communities across Pakistan from the grass roots level to its strategic inception are a testimony to its contribution towards societal development. Vision: Our vision is to ensure optimum performance of client organizations through efficient and effective services for their beneficiaries. Mission Statement: To provide value led, efficient, thorough and reliable management, technical, consultative, enterprising and financial management services to our non-governmental, public and private sector clients at an affordable cost and in a courteous manner. Core Services of CHIP Training & Consulting In the context of its approach towards Human and Institutional Development, CTC offers the following distinct services: 1 1. Strategy Development and Advisory Services The consulting and advisory services of CHIP Training & Consulting provides client-specific advisory and consultancy services in areas like strategic visioning, strategic programme planning, development of business plans and general facilitation. The advisory service strives to identify the root causes of the emergent needs and issues of the client. This helps in analyzing the specific needs of the client to facilitate effective service delivery efficiently fitting in to the organizational context and its policy framework. CTC adopts participatory and experiential learning approaches in its services which cover regular consultations with participants & clients and constant improvements in designing and delivery of its products & services based on their feedback. Given below is a list of its successfully completed assignments pertaining to strategy development/planning and advisory services: Name of Client Brief Intro to Assignment Geographical Location Strategic Planning AMAN – 2008 Developed Standard Operating Procedures (SOPs) and Standardized Programme Guidelines for Finance and Administration department. Conducted organizational assessment and strategic Planning of AMAN Pakistan and also developed a two year capacity building plan of the organization. Islamabad Caritas-2009 Conducted Strategic Planning Exercise at each Dioceses and National office level and finally consolidated at National Level. Karachi, Hyderabad, Quetta, Multan, Faisalabad, Rawalpindi, Lahore Sungi- 2009 Strategic Programme Planning of SUNGI Development Foundation Abbottabad JICA PLP- 2010 Facilitation in development of 10 years strategic operational plan of Literacy and Non Formal Basic Education Department of Government of Punjab Lahore 2 Name of Client Brief Intro to Assignment Geographical Location CHIP provided training for Adolescent Friendly Centers (AFC) Managers focusing on two points: Plan Pakistan- Maturity indicators of AFC and strategic 2011 planning and resource generation. Islamabad It continued to provide technical support to the AFC managers by having quarterly followup meetings at Chakwal and Islamabad. GRDO (Green Rural Development Organization)2011 CTC provided the following services to GRDO: Performance Assessment( External and internal Analysis, and Development of Strategic Planning Document) Sustainable Agriculture and Food Security For the Programme Sustainable Agriculture Rehabilitation to ensure food security & Lasoona- 2012 Disaster Prevention in North West Pakistan. CTC facilitated a strategic planning and priority setting workshop to synthesize the proceedings into a five years strategic plan. Development of 5 years IRP Food Security and Islamic Relief2014 Livelihood Strategy document leading Field Visits to towards concrete programming approaches, Balochistan, Sindh and actions and targets aligned with IRP country KP strategy Forest / Climate Change Ministry of Climate Change – Indufor – 2017 Development of the National REDD+ Strategy and its implementation Framework in Pakistan 3 Across Pakistan 2. Human and Institutional Development (HID) The HID services include services pertaining to staff capacity, training needs, training designing, training delivery and capacity building frameworks etc. The HID services are based on experience of over a decade of learning from the field; and CTC has added value to the services through its enrichment process. CTC has developed nationally recognized trainings manuals and booklets for its governmental and non-governmental institutions, organizations/entities. The services under HID include; Training Needs Assessment Designing of training modules and manuals Training Delivery including formal and informal trainings, on-job and off-job trainings Training Evaluation Capacity Building Frameworks and Plans Organizational maturity assessment and development planning Organizational Development services including Policies and procedures, Systems (By laws Development, HR, Admin, Procurement etc.) Typical Training Topics for Open and Customize Trainings CTC have in-house competency on the following topics for open and customized courses: Project Management Participatory Planning, Monitoring and Evaluation (Basic +Advance) Effective Proposal Writing Skills Training of Trainers Participatory Human Resource Management Effective Report Writing Skills Logical Framework Development Concept of NGO and Day to Day Management Performance Management Decision Making Handholding Support Strategic Planning 4 Institutional Development & Organizational Strengthening Personal Management Skills Leadership and Management teams, Conflict Management Resource Mobilization Basic Accounting Communication and Presentation Skills Financial Management of Non-Profit Organizations (Basic + Advance) Systems and Procedures Designing skills Gender and development Gender sensitization Self-Awareness and Emotional intelligence Child right programming and Child protection Social Inclusion of Persons with Disability Counseling and Psychosocial issues Stress Management Interpersonal Communication Conflict Resolution Adolescent and Youth Issues i.e. ASRH Behaviour Change Communication Disaster Risk Reduction Communicatio n Strategy Development Designing of Focused Campaigns Designing and Development of IEC Including Training Modules and Manuals Given below is a list of its successfully completed assignments pertaining to its human and institutional development (HID) services: Name of Client Brief Intro to Assignment Training on Leadership and Management Skills Training of Community Activists of Partner Concern organizations of Concern-worldwide, Pakistan Pakistan- 2008 on Leadership and Management Skills Training Annual Bishops Conference 1. Facilitated annual Catholic Bishops‟ Conference of Pakistan attended by all Catholic Bishops and Major Superiors of Bishop‟s Catholic Churches of Pakistan. Conference- 2008 2. Facilitated Proposal development for Norte dam Teacher Training Institute for 3 year project to be submitted to an International donor. Training on Development Planning Concern Worldwide is working in the rural communities of Kotli Satyan on integrated development initiative. Under this, CTC Concern trained the community partner organizations Pakistan- 2009 on development planning, financial management and communication and motivational skills. Five trainings were held to train partner organizations of Concern 5 Geographical Location Islamabad Lahore, Karachi Kotli Satyan, District Rawalpindi Worldwide. Training on Project Proposal Designed and extended training to staff of Muslim Aid-UKMuslim Aid on Project Proposal Writing with 2009 participation of all staff of Muslim Aid. A 3 days training on proposal writing was imparted to the staff of Qatar Charity in a bid Qatar Charityto enhance their skills while developing 3 real 2010 time proposals against available opportunities. Training on Resource Mobilization and ToT Training for its staff and selected community NRDP- 2009 activists on Resource Mobilization and conducted Training of Trainers (ToT) Training on DRR This assignment was financially & technically supported by Caritas/Handicap International. It was implemented through coordination of NDMA & SDMA. It included; Preparation & Designing of Trainer Manual on “Mainstreaming Disability into DRR” Handicap Preparation & Designing of Trainees Booklet Internationalfor Volunteers on “Mainstreaming Disability 2009 into DRR”63 participants trained through 3 Training of Trainers (ToTs) Out of trained trainers, 28 were selected for volunteers trainings Handholding support to master trainers in 10 trainings for volunteers (353 volunteers trained) ICMC-2009 To produce a package of resources relevant for capacity building of government officials and members from the humanitarian Provincial Disaster agencies on Child Protection in Emergency Management (CPiE) and the public system in Khyber Authority (PDMA)Pakhtunkhwa. 2014 Facilitated training sessions with a group of participants from both government line departments and other humanitarian actors. Training for four days (2 days each) in the 1st week of January upon Child Protection in FDMA-2014 Emergencies (CPiE) and the public system. 50 participants were trained from government and humanitarian agencies LFA, Monitoring, Reporting and Documentation A 3-days training was facilitated for the staff of IFRC. The training focused on enhancing IFRC-2009 skills of staff of IFRC within the monitoring, reporting and documentation frame of IFRC. 3 trainings were extended which included Logical framework development, report Lasoona- 2009 writing and communication to the staff of LASOONA. Intercooperation- This assignment was aimed for organizational 6 Islamabad Narowal Bagh, Muzaffarabad, Mansehra and Bisham. Peshawar, KPK Peshawar Balakot Swat Karak LP-2010 strengthening & capacity building of IC partner organizations and business associations in district Karak. It included three days training (each) on Logical Framework Development, Effective Proposal Writing Skills, and concept of NGO & Day to Day Management, Concept of Organization & Management and Resource Mobilization & Accounting. In another task, the business plans of both the associations were also developed. The training was organized to enhance the skills of participants on developing logical GIZ-2013 framework and reporting against the indicators to reflect on change. The training was for staff and partners of GIZ. Staff and partners of German Red Cross were German Red trained on Logical framework and Cross- 2014 development of proposal Combating Illegal Migration Capacity Building Assessment /TNA and development of training manuals of stakeholders including law enforcement Befare- 2009 agencies and community organizations for combating illegal migration including human trafficking and human smuggling. Development of Manuals and ToT CTC undertook the re-structuring of capacity building process making it consistent across all Programme Units of Plan-Pakistan through development of a Guideline Document as well as development of 5 manuals on different topics. This also included training of Trainers of the staff of Plan-Pakistan. Plan PakistanUndertook Survey of 660 schools in three 2010 districts of south Punjab. Development of UC level community driven planning framework, Community Management Sponsorship, Community Development Planning at Cluster level, Empower Community to manage projects, Sponsorship Manual, Women and Child forums, Guidelines on CCCD. Training on Gender Sensitization Gender training was designed and delivered IFRC/ARC-2010 3 districts of Sindh Karachi, Rahim Yar Khan, Quetta and Peshawar Islamabad, South Punjab and Chakwal to the staff of IFRC and ARC with particular focus on generating gender disaggregated data and analyzing it. PRCS- 2011 UNWOMEN- 2011 Gender sensitization Training to the staff of Pakistan Red Crescent Society Capacity Building of Over 2000 master Trainers of Pakistan Census Organization on Gender Sensitization through 34 Trainings 7 Islamabad 25 Districts of Pakistan in all 4 provinces CTC provided consultancy on two days training workshop on Gender and Conflict Sensitive Planning to public officers and CSOs GIZ- 2014 Islamabad representatives. The duration of assignment was from November 5, 2014 to November 25, 2014. Training on Social Mobilization, PRA, Advocacy & Project Management 5 days training on social mobilization, Sachet Pakistan- advocacy and project management was 2010 organized for staff of Sachet Pakistan and also its partners Undertook 5 Consultative workshops to translate National Youth Policy into feasible action. Training was organized and facilitated to the staff of Lasoona on PRA, Communication and Lasoona- 2011 SM with a focus on enabling Lasoona staff to be able to effectively manage their SM based projects. Social Mobilization training was extended to staff and partners of RAHA on social RAHA-2012 mobilization with respect to sustaining project interventions in Balochistan. Counseling skills and Psycho-Social Support American Refugee Training on Counseling skills and psycho-social Committee support training for field staff of ARC (ARC)- 2010 Food for Peace Relief international implemented a project of USAID by the name of "Food for Peace" in District Bhakkar. The project team was Relief interested in sharing the learning and Internationalexperiences of the project with other key 2011 stakeholders for enrichment of any future such interventions. Share experience workshop was also organized and facilitated to explore the lessons and share. Organization of Human Resource Development Facilitation of training course workshop for the CHA and OHRD (Organization of Human Resource Development) staffs. CTC provided OHRD- 2011 three workshops to enhance knowledge, competencies and skills of senior staff members of organization in the areas mentioned in Kabul City at OHRD office. Developed training curricula (manual for Master trainers and booklet for trainees Mobilization, planning, Communication, WHO- 2011 outreach) and undertook 15 ToTs in 3 provinces of Afghanistan for around 450 participants for Effective Execution of polio eradication Initiative in Afghanistan. UNFPA- 2010 8 Islamabad, Lahore, Karachi, Quetta, Peshawar Swat Islamabad Kabul, Afghanistan Kandahar, Uruzgan and Helmand (Afghanistan) Canadian Red Cross- 2014 Training was designed on exit planning for staff and partners of Canadian Red Cross. The focus was to develop a framework of sustainability and exit and to enhance the knowledge and skills of stakeholders of CRC on the topic Health UNICEF-EPI- 2011 EPI/CHIP-2011 GSK- 2013 THRIVE- 2014 Pakistan Girls Guide Association- 2014 Islamic Relief Pakistan- 2015 1. Development and adaptation of curriculum, ToT and Handholding process for 18,600 master trainers for onward capacity building of 180,000 polio team members across Pakistan. The project is financed by UNICEF and implemented in coordination with Steering Committee of EPI, WHO and UNICEF. The assignment was conducted twice in year 2009 and 2010. 2. Assessment of HR structure of UNICEF supported staff in health departments in high risk (immunization wise) districts of Pakistan. 3. Assessment and Monitoring of Training Cycle of Polio Eradication Campaign Trainings were organized for vaccinators in over 92 districts of Pakistan with support from UNICEF for enhancing technical knowhow on routine EPI and vaccination process Provided following services: 1. Development, Printing and Supply of EPI training and other relevant material 2. Development of training video for onward dissemination to potential master trainers 3. Planning and execution of advocacy seminars in 22 districts of Pakistan to raise awareness and advocate about Pneumococcal Conjugate Vaccine (PCV 10) Thrive is working with the remote communities of District Chitral in diverse sectors including Health. Within Health, Thrive wished to enhance the capacities of the staff of Health Department through different medical and management related trainings. CTC imparted a total of 16 such trainings to train all staff of Health Department including staff of DHQ, THQs, RHCs and BHUs from all parts of Chitral. TOT on Adolescent Sexual & Reproductive Health & Rights (ASRHR) by using the RIHA Training Manual developed by Plan International, Pakistan to build the capacities of PGGA's trainers from different districts of Punjab in general and GESA(Girl Empowerment through Self Awareness) Project Staff in particular. "CTC provided 8 health trainings for the duration of three months from August 1 to October 30, 2015. The topics of trainings were as follows: 1. Integrated Management of Neonatal & Child Illness (IMNCI) 2. Minimum Initial Service Package in 9 All 143 districts, towns and agencies of Pakistan All provinces, 12 districts of Sindh and Balochistan 92 districts 22 districts of Punjab, Sindh, Balochistan, KPK & GB Chitral Lahore, Punjab Mardan, KPK Reproductive Health during Emergency (MISP) 3. Infection Prevention 4. Health Care Waste Management 5. Disease Early Warning System in coordination of WHO 6. Health Information System 7. Mass Casualty Management/first aid in Emergencies 8. Danger sign approach during pregnancy 1. Review of available literature on quality assurance (QA) of malaria diagnosis particularly the microscopy techniques 2. Organize in-depth discussions with Directorate of provincial and national focal points for QA Malaria Control 3. Organize FGDs with technical experts on (DoMC)- 2017 malaria microscopy and RTDs 4. Preparation of training manuals on RTD and Microscopy guidelines in English and Urdu Language Enterprise Development Enterprise development training was extended to the members of Honey and IC-LP-South- 2011 Ground nut association in a bid to promote business and enhance sustainability chances of these associations Capacity Building of Staff of Cordaid-Pakistan on M&E, gender Sensitization, Communication & Presentation, Project CORDAID- 2012 Management, Material Handling and proposal writing. Financial & Administrative Management Practices Intercooperation- The training focused on improving financial 2012 management practices of partners of IC in Haripur. Consultancy on strengthening the Financial and Administrative Management systems of the partner organizations of EED in Pakistan. The partner organizations included were: Church World Service (CWS), Christian Study EED/FMSF- 2012 Centre (CSC), Community Support Concern (CSC), South Asia Partnership, Applied Socio Economic Research (ASR), TaanghWasaib Organization and LokSanjh Foundation. The duration of assignment was from 1st February 2012 to 31st January 2013. Training on General Elections Conducted Training of Lead Trainers and UNDP-2013 Master Trainers for General Elections of Pakistan in Punjab for 400 lead trainers Trainings of „Election Staff‟ including ROs, POs, DROs, & others. IFES-2013 Hiring and trainings of DTCs and conducted trainings of Lead Trainers and Master Trainers 10 National Level Islamabad, Alpuri (Shangla) Haripur Islamabad, Lahore, Karachi, Sarghoda, Rawalpindi 37 districts of Punjab 21 districts in all over Pakistan Sindh, KP and Balochistan on country wide scale Training on HSSE and Customer Services CTC is providing on-job trainings to “Shell Pump Attendants” in 510 Shell Retail Stations on HSSE, Customer Services and Product Knowledge. CTC is organizing these trainings Shell Pakistan – in 292 non-metro cities of 82 districts of 2016 to date Pakistan including AJK and FATA. The purpose of these trainings to improve the customer services on shell retail sites and safe from health, safety, security and environmental issues to pump attendants. Training on Local Government Two (2) training manuals were developed titled: Leadership and Office Management and Project Management for elected GIZ – 2017 representatives. Two trainings for 2 days were organized on same manuals in two districts of Khyber Pakhtunkhwa; Haripur and Nowshera 11 Across Pakistan Haripur and Nowshera 3. Research, Diagnostic Knowledge Management Services and Under this category, CTC provides analytical services based on knowledge management and information management. This includes Participatory Situation Analysis (PSA), Participatory Rural appraisals (PRA), Rapid Rural Appraisals (RRA), Baselines, Market Studies, Sectoral Reviews & Analysis, Knowledge Attitude and Practices Analysis and District / Regional Profiling, etc. CTC foresees this as the foundation service for the planning process and has established verified expertise through its past history, including execution of a multitude of surveys, researches, reviews and studies. CTC uses different software to provide clients with context specific outputs in accordance with their needs i.e. Microsoft Excel, SPSS,Csproetc. Besides, the digitally synthesized data is used to analyze the overall situation to provide the clients with the planning directions. Data is evaluated & analyzed in a way that it provides a very clear guideline for future perspective to the client. Given below is a list of its successfully completed assignments pertaining to its research, diagnostic and knowledge management services. Name of Client Brief Intro to Assignment Documentation and Institutional Assessment of UNESCO-2009 PITE Balochistan Health and WASH (KAP Study) Knowledge, Attitude and Practice (KAP) Study IFRC-2010 on Gender, Health and Hygiene Issues. Knowledge, Attitude and Practices Survey This assignment aims to assess the Knowledge, STC-MTR & PDM- attitude and practices of target community on 2014 appropriate and optimal infant and Young Child Feeding, sanitation and hygiene activities in district Shikarpur – 2014 The purpose was to perform Behavior Survey at Baseline and Follow up of MSM workers in United Nations Karachi Population Fund The assignment was for two and half months (UNFPA)- 2014 starting from 6th August, 2014 to 21 October, 2014. Development of case study to learn from Care International in Pakistan (CIP) experience using Care Cash Transfer Programming (CTP) modalities for InternationalWASH interventions as well to inform CIP and 2015 external audience with strategies and opportunities to develop and expand the horizon of CTP in WASH in the future 12 Geographical Location Quetta Mansehra Shikarpur Karachi Sanghar emergencies. Gender (Baseline) Plan Pakistan was awarded a project by the name of Girl Power Project, which focused on enhancing the livelihood, education and social Plan Pakistanstatus of girls and women in 5 southern Punjab 2011 districts. The baseline was awarded to MDF of Netherlands, which acquired services of CTC for data collection and compilation. Provided consultancy on Gender Dynamics and its impact on nutrition status, cash utilization & Oxfam GB- 2015 decision making at household level in Sindh. The duration of assignment was from 15 May to 20 June, 2015. Peace (Networking and Mapping) Networking and Mapping of Local Peace Organizations. Under this assignment, CTC undertook an initial consultative process leading to criteria development to assess peace UNDP-2011 building organization. This proved the basis for a survey of 100 organizations in 5 districts of Malakand Division for short listing to identify partner organizations for UNDP‟s Peace and Development Programme. Education Southern Punjab districts Sindh 5 districts of Malakand including Swat, Upper Dir, Lower Dir, Shangla and Buner. Field Studies on Non Formal Education comprising of the following sub-studies; Quality of Non Formal Education of Different NFE JICA PLP-2010 Models, Relationship of NFE with Social Spheres of Life Documentation of Good Practices in NFE in Pakistan Development of Project Monitoring system on the basis of set of studies World VisionBaseline Survey of Pakistan Pinedabad Education 2013 Program (PPEP) Psychosocial Well Being Baseline Survey on “Psychosocial Well being of war affected Children of Swat Valley” The Danish Red assignment focused to conduct a baseline survey Cross (DRC)to establish the benchmark information with 2012 regard to psychosocial well being of children and families affected by war and flood in selected communities of Swat – 2012 Project planning and KAP survey. Projects evaluation of Felix Baltistan Foundation in Machlu Valley, facilitated a process of Baseline FBF-ICAP-2012 Survey focusing capacities of local communities. Based on this baseline research, CTC developed a long term (8-year) plan of multi-faceted capacity building plan in 9 sectors for local communities in multi sectors. 13 4 districts of Punjab including Multan, vehari, Okara, MandiBahauddin Rawalpindi Swat Machlu, Baltistan Disaster Risk Reducation (DRR) HelpAge International2013 Trocire- 2014 Districts of Pakistan Impact and post- intervention situation analysis of including Jacobabad humanitarian response in flood-affected districts &Shikarpur (Sindh) and Nowshehra (KPK). Baseline for Trocaire‟s Disaster Risk Reduction Programme. The overall objective of the baseline survey was to gather and analyze baseline data Sanghar, Dadu, Badin in order to determine the baseline values in the and Nowshera PAK13-01 programme result framework, which would serve as a monitoring and evaluation plan for the programme – 2014 Water Water for Livelihood- 2014 W4L is working with rural communities of 3 districts of KP for conservation and management of water resources. For this purpose, water user groups and associations are established to facilitate the project in its interventions as well as take lead in Chitral, Karak, DI Khan water management systems. The need assessment include the individual and organizational needs assessment for the project to develop its capacity building plans. Food Security Research Study This research study was built around the successful implementation of food security interventions in District Umerkot targeting landless households; however the prime beneficiaries were women – 2014 This three-year project involve in collection of Baseline, Midline, and End-line data as well as a Verification Survey to check the accuracy of reporting of a proportion of TTO self-reports. These performances fill by the TTO/LSOs on every six Pakistan Poverty months during the course of the project and Alleviation Fund reporting on indicators related to (PPAF)- 2015 governance/inclusion and service delivery. The main aim of the research is to use a Randomized Control Trial (RCT) to test alternative treatments for PPAF and its Partner Organizations to engage effectively with Third-Tier Organizations (TTOs). Enterprise Development CTC is providing Consultancy for End Line Survey for "Enhancing Quality and Access to TVET for OXAM NovibEmployability (EQUATE) Project", funded by EU in 2015 Khairpur, Dadu and Jamshoro districts of Sindh for the duration of August 11, 2015 to October 11, 2015 Care International2014 14 Umerkot Punjab, Balochistan, KPK and Sindh Khairpur, Dadu and Jamshoro Districts, Sindh 4. Participatory Planning, Monitoring & Evaluation CTC has a rich experience of using innovative models for monitoring and evaluation of the diverse horizons of the development field. The underpinning remains participation and mutual learning for continuous performance improvement and quality service delivery. Quality services in PPME enables a client to improve the quality and effectiveness of its services besides bringing in cost efficiency. Proper research at the different stages of a project strengthens the basis of an anticipated quality impact. Services under PPME are as follows; Annual / Operational Planning Project / Programme Planning Monitoring of Projects and Programmes Strategic Planning Costing & Budgeting Third party Monitoring Desk Reviews Project Reviews Process / Spot Check Evaluations Post Project Evaluations Mid Term Reviews Monitoring and Evaluation Systems / Frameworks for Organizations / Projects Bench-marking and Indicators development Given below is a list of its successfully completed assignments pertaining to its participatory planning, monitoring and evaluation services. Name of Client Brief Intro to Assignment Geographical Location Post Conflict and Disaster Situation / DRR MDF – HollandExternal Evaluation of Strategic Programme Kabul, Bamyan 2008 Objective-14 of UNESCO (HQ), Paris (Afghanistan) Final Evaluation of Livelihoods and Disaster Risk Reduction Programmes. The main purpose of this evaluation was to: Assess the impact of Trocaire‟s Mirpurkhas, Umerkot, livelihoods and DRR Programme, identify Trocaire – 2016 Dadu and Sangar improvements for the implementation of future (Sindh) programme and provide recommendations to inform the development of Trocaire‟s Resource Rights Programme Human Right, Food Security & Gender Actionaid Pakistan partnered with 18 local CSO across KP for the agenda of Human right, food security and gender. The review was to assess Action Aid- 2008 KPK the efficacy of project partners and their interventions and also to identify future course of action Action Aid- 2008 Development Areas 16 of Actionaid in Swabi was Swabi 15 evaluated for its compliance with the contextual needs and strategic priorities of Actionaid Health and Livelihood Monitoring of the training cycle of the polio campaigns was undertaken in 12 districts and UNICEF/GoPtowns of Pakistan to assess the gaps and suggest 2009 for improving the curricula, the methodology and organization of trainings The project ICIDL was focusing on the institutional capacities of community partners in health and CHA- 2009 livelihood sector. The project midterm review was undertaken in Herat, and kabul to assess the progress and the direction of project. End line Evaluation of Muskoka Initiative Partnership Program "Improving Community Health in District Swabi, Khyber Pakhtunkhwa". The assignment was for the duration of 50 days starting from March 18, 2015. Save the Children International (SCI) in collaboration with CIDA is implementing a three-year integrated Community Case Management (iCCM) of Save the malaria, penumonia, diarrhea, and malnutrition Children- 2015 project in District Swabi, KPK. Activities conducted were: Review of methodology, questionnaire and develop protocol, develop study tool, translate and develop training manual, training of the enumerators and supervisors with tool pretesting, data collection/supervision and monitoring in the field, data entry and clean dataset, data analysis, report writing and final report Agriculture and Livestock Impact Evaluation of Emergency Assistance to FAO-2010 Crop Production and Livestock Support in Flood affected areas of Balochistan and Sindh Relief End of Project Evaluation of Food for peace InternationalProject (funded by USAID) 2012 FAO is implementing Balochistan Agriculture Project in 6 districts of Balochistan. The project focused on improving skills of farmers marketing collectives (FMCs). This assignment was an FAO- 2014 annual review and evaluation of the performance of FMCs and made suggestions for future interventions. The assignment was repeated annually since 2012. Final Evaluation of US Department of Agriculture Land O' Lakesfunded project, “Food For Education” in 183 2014 schools / villages of District Jacobabad An Impact study was undertaken for Better Better Cotton Cotton Initiative (UK) for its project „Decent Work in Cotton Producing Areas of Pakistan‟ Initiative- 2014 implemented by its partner organization, WWF-P. Land O' LakesFinal Evaluation of US Department of Agriculture 16 Herat and Kabul, Afghanistan District Swabi, KPK 5 districts of Sindh and Balochistan 2 tehsils of District Bhakkar 3 Tehsils of Jacobabad Bahawalpur, Sukkar, Lahore 3 Tehsils of 2014 funded project, “Food For Education” in 183 schools / villages of District Jacobabad Emergency Response & Reconstruction Evaluation of Reconstruction of Houses, Schools Lok Sanjh - 2010 and Water Supply Schemes in Bagh, Kashmir. Evaluation of Reconstruction of Houses, Schools Misereor/LokSan and Water Supply Schemes in Bagh, Kashmir. This jh- 2010 assignment also included “Participatory Reflection & Action” training for LokSanjh staff. Tasks of the assignment included: 1. Review and analyze existing departmental policies and practices during emergency responses of 2010 and 11 in terms of administration, finance, procurement and recruitment of staff. SPO 2. Review the policies of other leading (Strengthening international humanitarian agencies working with Participatory SPO as funding partners in emergency projects Organization) – for ascertaining the problems, bottlenecks and CAFOD- 2012 causes of delays in delivering the response. 3. Consultation with department heads, senior managers and top management of SPO. 4. Sharing of periodical progress with head of the department. 5. Incorporating feedback and input of senior management into proposed set of policies. Save the Children- 2012 Pakistan Emergency Food Security Alliance (PEFSA) worked towards the relief efforts in WASH, FSL and nutrition sector. Mid Term Evaluation as well as Post distribution monitoring (PDM) were undertaken to assess the overall effectiveness and impact of project and also to see the appropriateness of distribution process. OXFAM GB2013 End of Project Evaluation of “Emergency WASH Response for IDP and Host Families of Orakzai and Kurram Agencies in District Kohat” Save the Children - 2013 ITAD- 2013 UNHCR- 2013 Pakistan Emergency Food Security Alliance (PEFSA) worked towards the relief efforts in WASH, FSL and nutrition sector. Final Evaluation was undertaken to assess the overall effectiveness and impact of project and also to see the appropriateness of interventions DFID is supporting numerous UK based charities across the globe. It wished to review the funding under Programme Partnership Agreement (PPA) in 26 selected countries. In Pakistan, Oxfam GB was selected for review. CTC undertook the review of Oxfam GB and its PPA fund for ITAD consulting which was contracted by the main contractor i.e. Coffey International. Monitoring & Evaluation of Refugees Affected & Hosting Areas (RAHA) projects in Balochistan. 17 Jacobabad Bagh Bagh, Kashmir Sindh Kohat Balochistan From Dec 2012 till April 2013 (5 months) total 71 projects studied for performance, results, relevance, effectiveness and sustainability. Disability Final Evaluation of USAID funded project of Leonard Cheshire Disability Final Evaluation of USAID funded project of Leonard Leonard Cheshire Disability titled "Improved Cheshire Livelihoods for People with Disabilities Through Disability Safe Grant Making in the North-West Frontier (LCDDP-1)- 2014 Province (Now KP) of Pakistan" Institutional Governance The duration of the assignment was for 30 days starting from February, 2015. The purpose of the evaluation was to assess the efficacy, relevance, Pakistan Eye efficiency, cost effectiveness and sustainability of International PICO's training programs, role of PICO as the NGO Forum Provincial Comprehensive Eye Care (CEC) Cell, (PEIF)- 2015 Financial evaluation of PICO programs, Organizational assessment in areas of Institutional Governance, Management and Financial Management. LCDDP-1- 2014 WINROCK International2015 To conduct Final Project Evaluation of PACCD for WINROCK International for the duration of March 18, 2015 to October 2, 2015. 4 districts of KP 4 districts of KP Peshawar KPK Quetta, Gwadar, Chaman, Lasbelaetc (Balochistan) Technical-Backstopping and Handholding Provided consulting services for the mentioned assignment. The duration of the agreement was from 15 February, 2015 to 31 April, 2015. The assignment aimed to provide instant technicalbackstopping and handholding (both on-spot and distant) to Oxfam Novib Staff, member organizations of relevant TWGs and WEG in developing innovative and pragmatic concepts Women's leading towards the formulation of project Empowerment proposal and related project management Group (WEG) / documents within the domain of defined OXFAM Novib – thematic areas. It also entailed to explore more 2015 deeply on YLSP flagship program MRMV- and based on MRMV edutainment campaign to address sexual and reproductive health issues of young people of Pakistan as well as to aid WEG to continue their work on SRHR in Pakistan. This also involved capacity building of Oxfam Novib and partner organization staff in proposal writing and programme development skills. Cash Grant Pakistan Red Evaluation of Cash Grant Program – Gilgit Gilgit Baltistan (GB) Crescent – 2016 Balitistan 18 5. Enterprise Development & Financial Management Throughout CTC‟s experience working with local communities at grass root level and having been closely associated with the local markets through the company‟s other endeavors CTC has more recently ventured into enterprise development. CTC strongly believes that it has the proven capability to suggest innovative advances at the local economy level which can uplift the overall livelihood of communities its clients work to serve. Our experience has shown that critical success factors of any enterprise development strategy are the viability of the business ideas or strategy behind the enterprise development activity. We have found through our own research that aggressive and continuous enterprise development creates jobs and increases the aggregate standard of living of communities as a whole. In financial management CTC offers a number of services to corporate as well as noncorporate clients. These include reviewing and strengthening of financial management systems in an organization, feasibility studies, development of standard operating procedures, provision of accounting software and hands on training, special audits/financial reviews/ regular financial monitoring, conversion of accounts from manual to computerized software, fund management and book keeping services as well as handholding of accounting staff . Given below is a list of its successfully completed assignments pertaining to its enterprise development and management services. Name of Client Brief Intro to Assignment Geographical Location Livelihood & Health CNFA-2010 GAVI/UNICEF- 2010 Mapping of NGOs and organization of consultative workshop to identify potential implementing partners for livelihood project in Swat, Malak and, Dir, Buner and Shangla. Development of fund management mechanism for GAVI CSO partners Flood Relief and Rehabilitation 1. Fund management (2 years) of around 12-15 partners of Misereor in Flood relief and rehabilitation in Misereor- 2012 Pakistan. The assignment includes projects/partners identification, proposal development/planning, project 19 Islamabad All over Pakistan AJK Islamabad monitoring and reporting to Misereor in Germany. 2. Survey of post earthquake rehabilitation work in AJK 3. Organized progress and experience sharing meetings with partner organizations of Misereor for forming a network and future collaboration HR, Financial and Logistic Management Long Term Arrangement of Third Party Management of Communications Network (COMNet). The major tasks of the Management Contractor include: 1. Human resources management UNICEF- 2012 2. Financial management for COMNet 3. Logistics (travel & board) management 4. Monitoring and Evaluation of project activities UNICEF COMNet2015 Major tasks involved were: Human Resources and Performance Management, Logistics management for data support centers, Monitoring and Evaluation of project activities End products/deliverables provided were: 1. Work plan for the project activity. 2. Hiring, training and deployment of data support staff as per agreed units at the 11 data hubs. 3. Set up 11 data support centres inclusive of renting of office space, office equipment, furnishing etc. 4. Development and roll out of database application. 5. Submission of database with complete tally sheet information. 6. Submission of the final project activity report. 20 Districts of Punjab, Sindh, Balochistan, KP and FATA Killa Abdullah, Pishin, Quetta, Bannu, DIKhan, Peshawar, Mardan, Islamabad, Lahore, Multan and Karachi Our team of Professionals Our teams of professionals who are full time employees of CTC include fully qualified development experts, cost and management accountants, corporate secretaries, chartered financial consultants and post graduates in project management, finance, management, and marketing fields. CTC‟s in house human resource comprises of experts in the field of monitoring and evaluation, capacity building, research and financial management with certifications/ professional degrees from reputable universities overseas. In addition, we have access to over 50 specialist academicians, chartered accountants and practicing professionals who have extensive experience in various fields of international development, financial and general management. These experts are routinely engaged in assignments that are very specialized and technical in nature. These trainers/consultants have provided essential support to CTC in undertaking its large scale projects. CTC has professional experts in conceptualizing, designing and developing quality curricula/ resource material for training programme, delivery of TOT level training workshops as well as collecting, organizing, compiling and analyzing data to develop comprehensive reports. CTC‟s in-house consulting team includes: Name Designation Years of Experien ce Area of Specialization 19 Financial Management, Strategy Development, OD, Enterprise Development 13 Monitoring and Evaluation, Research, OD, Project Management Senior Manager 10 Monitoring &Evaluation, Capacity Building, Research Senior Manager 6 HR and Project Management Irfan Farid Managing Director Mohammad Tayyab General Manager Majid Ali Shah Sarah Faroqui 21 Qualification ACMA (Cost & Management Accountant) (FCMA in 2006) Institute of Cost & Management Accountants of Pakistan 2013 – MBA, Warwick Business School M.Sc. (Environmental Planning and Management) University of Peshawar 2007 – 2008 – Master of Business Administration (HR) Institute of Business and Management Sciences Faculty of Development Sciences, Agriculture University, Peshawar201314 Diploma in Management Consulting (DMC) Grenoble Graduate School of Business, Grenoble, France. M.Sc degree in Environmental Planning & Management (EPM)University of Peshawar MBA – Bahria University Ms Management Sciences- SZABIST Name Designation Years of Experien ce Area of Specialization Qualification Diploma in Management Consulting (DMC) Grenoble Graduate School of Business, Grenoble, France. Fayyaz Muhammad Project Coordinator 21 Almas Shakoor Trainer and Consultant 18 Tahir Jamil Butt Project Coordinator 14 Saqib Atta Project Coordinator 10 Ali Iqbal Planning, Research & Communic ation Officer 7.5 Ambreen Kausar Programme Associate 6 Afrah Fiaz Communic ations Manager 7 Saba Zahid Graphic Designer 2 Climate Change, Biodiversity, Livelihoods and Forestry Capacity Building, Research and Management, Advocacy and Community Development Monitoring & Evaluation, Sustainable Urban Development & Behavior Change Communication Project Management, Data Analysis, HR Project Management, Training, Social Mobilization & Advocacy Project Management, Proposal writing, Monitoring and Evaluation, Data Analysis, Human Resource Management, Training and Development Project Management, Training, Proposal development, report Writing, Communication & Coordination Client Communication and Coordination, Contract Management, Graphic Designing Graphic Designer, Media Management, Visual Arts/Designing & Event Management 22 BSc – Forestry MSc Economics MSc - Geography MBA – Banking & Finance MA- Distance Education MBA – Project Management MSc Anthropology MA Fine Arts BCA – Graphic Designing The above individuals are working through a concerted team effort to implement consulting and training projects effectively and efficiently. Details of technical experts relevant to any particular assignment can be supplied on request. Administrative Capabilities of CTC CTC has substantial administrative, logistic and financial capacity for undertaking large-scale assignments. CTC operates through a head office in Islamabad and 4 regional offices in 4 provinces i.e. Karachi, Multan, Peshawar and Quetta. The regional offices provide support in implementing and coordinating for managing large-scale projects. CTC has independent and fully staffed admin, accounts and logistic department, which provide support services to its training and consulting department in organization and logistic of events and efficient delivery of projects. CTC admin and logistic department is closely linked with large network of registered couriers companies, hotel industry, travel agencies, printers, other vendors and suppliers, which provide efficient services in their respective areas on as and when basis. 23 Contact Information Mr. Mohammad Tayyab General Manager CHIP Training & Consulting (Pvt) Ltd. CHIP HOUSE, Plot 1, Street 9, Fayyaz Market G-8-2, Islamabad – PAKISTAN Cell : 0334-4411109 Office : +92-51-111-111-920, Fax: +92-51-2280081 Email : tayyab@ctc.org.pk Web: www.ctc.org.pk 24