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[Amazon SEO] 2020 Guide to Ranking High in Amazon

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Amazon SEO – 2020 Guide to Ranking High in
Amazon Search
Amazon.com is a powerhouse. And everyone wants a piece of it.
But with 119+ million products listed, it’s not always an easy task to rank in the top results
and get sales.
That’s why I created this guide to help you boost your Amazon SEO and improve your product
rankings.
Here’s what you will learn:
1. How Amazon’s A9 algorithm works
2. What is Amazon SEO
3. Three essential things to complete before product optimization
Competitive research and analysis
Review mining
Keyword research
4. How to optimize product listings
Product title
Product images
Product bullet points
Product description
Backend keywords
Reviews and customer questions
Sales optimization
5. How to measure and report your Amazon SEO results
Let’s get started.
Consumers trust Amazon.
Research says that 89% of consumers are more likely to buy products from Amazon than
other sites.
Also, 66% of consumers go to Amazon to start their search for new products.
And Amazon does everything it can to keep the trust of its customers, including the fact that
wants to return relevant results for customer searches.
However, unlike other search engines, such as Google, which has over 200 ranking factors (or
not like some would argue), Amazon is a straightforward search engine, focused mainly on:
Relevance
Performance
That means that you will be able to optimize your product listing quickly. Still, the
performance component plays a big role, so you will also need to have some sales to increase
rankings.
That’s because there is a strong correlation between the sales rank (a public ranking provided
by Amazon) and a product’s ranking in search results.
Plus, the top-selling items rank for a broader range of search queries. The top 1% of products
rank for 8.7 search queries, while the bottom 1% only for 1.2 queries.
Making your product listing more relevant for customer searches and getting some traction
with sales will lead to better rankings. That will then lead to even more sales.
I call this “the seller’s flywheel,” inspired by the original Amazon flywheel, which Jeff Bezos
created.
And Amazon makes this very clear by publicly showing the ranking factors:
“Customers should be able to find your products before they can buy them,
and searching is the primary way they can do that. Customers search by
entering keywords and Amazon matches this against the information (title,
description, and so on) that you provide for a product. Factors such as
degree of text match, price, availability, selection, and sales history help
determine where your product appears in a customer’s search results. By
providing relevant and complete information for your product, you can
increase your product’s visibility and sales. Below are some general
guidelines to improve your product listings.”
And all of this is powered by the A9 algorithm.
What is Amazon A9?
Amazon’s A9 is a search engine and advertising technology developed by a subsidiary created
in 2003, based in Palo Alto and with teams all over the world.
A9’s initial purpose is to leverage algorithms, and they intentionally chose A9 as a
numeronym to represent “Algorithms” (i.e., ’A’ + 9 other letters).
While over time A9 was used for different purposes, today, the search engine powers the
product search for Amazon.com and several other e-commerce retailers.
The results displayed are based on a few different relevance factors (product title, bullet
points, description) and performance factors (price, availability, selection, sales velocity).
You can increase product rankings in search result pages with Amazon SEO.
What is Amazon SEO?
Amazon SEO represents the process of optimizing your product listing to rank higher in the
product search results.
You can accomplish this by thoroughly researching competitors and choosing relevant
keyword phrases to target.
Then, you can use that research in optimizing the copy of the product title, bullets, and
description as well as choosing the right backend keywords.
We will explore each of these items below.
In addition to optimizing your product listing you will also need to:
Offer excellent customer service to get positive reviews.
Keep your product available so your competition won’t take your place when you stockout.
Use high-quality, benefit-driven images to increase conversions.
Ask customers to review your products after purchase.
Keep an eye on competitor prices to stay competitive.
Tom Baker
Amazon consultant, Forde Baker
“As some people describe Google as an ‘answer engine’ it helps to think of
Amazon as a ‘purchase engine’ when you are developing your SEO and
listing content plans. Your target audience will have a higher purchase
intent – they’re in shopping, not browsing mode. Craft your listings to match
this intent.
Be direct and informational in your copy and drive home the benefits of your
products. Mix that with a well-researched keyword plan, and you’ll not only
drive targeted traffic but also convert at a much higher rate than your
competitors.”
Competitive research and analysis
Before moving forward and doing any optimization for your Amazon listings, I strongly
recommend to step back and take a look at your competition.
Search for the keywords that you think your products should be ranked for and look at the
organic results in the top 10 positions.
As you go through them, document everything you believe that makes them stand out.
It could include:
The structure of their title.
How they present benefits in the bullet points.
What images they use.
The type of content they use in the product description.
Specific words used in the product listing.
The pricing structure of their product. Do they run any promotions?
Shipping costs and policies. Do they offer free shipping?
The categories in which they are selling.
PRO TIP
You could use Advanced Web Ranking to get a more comprehensive list of
competitors, see what products rank better, and then analyze them in more detail.
First, you will need to add the main competitors in AWR, but once you add them and
data is available, you can see all the products that rank and their position.
You can use this intel to filter the products of your main competitors that rank best,
which you can then review and see what makes them stand out.
Here’s how you can create a project for Amazon in Advanced Web Ranking and add
your competitors.
This exercise will give you insights about what makes other products rank at the top of the
search results and drive more sales.
Successful sellers take the time to study their competition regularly and review best-selling
items in the categories they target.
Then, they implement strategies that look successful and ideally improve on them.
Review mining
Next, regular review mining is crucial. It can help with finding keywords and customer
language that you can use to optimize the copy of your product listing.
Mining reviews for customer language is a widespread technique among copywriters,
especially when customer surveys and interviews are not possible, like in this case.
That’s because it shows the exact words customers use when describing products that can
help convince other people to buy your products.
Here’s an example:
Here s an example:
You know that more customer reviews translate into a better conversion rate, which leads to
more sales and higher rankings.
If you have a good number of reviews for your products, then you can start from there.
If not, then you can go back and look at the reviews left on some of your competitors’ listings.
Remember to look at both positive and negative reviews. See what works for customers and
what doesn’t work about the products they purchased.
This activity could give you an edge compared to your competitors who are not doing this, as
it can improve your rankings and your bottom line.
Keyword research
After competitive research and review mining, keyword research is the next most crucial
activity that you should finish before getting into listing optimization.
It will help you define the keywords that you will target when optimizing your product listing.
1. Brainstorm
First, try to note down all the keywords that come to mind when you think of searching for
your product.
If you didn’t know the name of the product, what words would you use to describe and find
it?
Also, try to put yourself in your customer’s shoes and think about the keywords that they
would be using when searching.
Add all those keywords to a spreadsheet and keep it handy. Here’s an example:
2. Competitive research
Next, add to the same spreadsheet the words found during competitive research to the same
document.
They will help you go after popular keywords that your competitors are targeting and most
likely are giving them good results.
In addition to looking at competing products, also check Amazon suggestions as you type a
keyword in the search bar
3. Review mining
During the competitive analysis and review mining stages, you should be able to find a lot of
key terms that customers are using to find your competitor’s products.
Those phrases are valuable because they will help you target the exact language that people
are using to describe products, thus searching for them before purchasing.
You may not see a large search volume in keyword research tools for all keywords.
However, I would still recommend using them if you find that they repeat in reviews.
4. Refine and prioritize
Once you have your initial list of keywords ready, it’s time to see what are the ones worth
targeting.
You can use tools like the Keyword Planner from Google Ads, Keyword Tool or
MerchantWords to see the estimated search volume for the keywords you found so far.
That will give you information about the traffic potential so that you can prioritize the exact
phrases that you should use for optimizing product listings.
In addition to that, they can also help you identify additional keywords that you can target for
your products.
Once you finish this process, you should have a list of high traffic keywords, as well as phrases
that customers use in their quest to find the best product for their needs.
PRO TIP
Once you decide on what keywords you want to target, add them to Advanced Web
Ranking so that you:
Get some initial data on keyword rankings that you can analyze.
Discover other competitors that you can keep an eye on.
Don’t forget the keywords that you should track once you finish the listing
optimization.
As you do that you can also get more keyword ideas, along with search volume data
from Advanced Web Ranking.
Next, you will need to use all this data you have available to write content that increases
conversion rates and rankings.
If you’ve taken the time to research competitors’ listings and customer reviews seriously, you
will connect with potential customers easier through the product copy you create.
That will also help you address all their objections and increase conversion rates.
Tom Baker
Tom Baker
Amazon consultant, Forde Baker
“Moving from 0.9% to 23.6% conversion rate is not easy but it is achievable.
A proven methodology of thorough customer research, persuasive visual
content, and copywriting, makes it possible to dramatically grow your
conversion rate and revenue. “
Now, let’s see how you can do that during the product optimization stage.
Product optimization
While product optimization won’t bring the most results (sales do), it’s the part that you have
the most control over.
That’s because you can always change anything about your listing, and you should take full
advantage of that.
But let’s see what you can do about it.
Product title
The product title is one of the most critical elements of your listing, and it should entice
people to click through to your listing in the search results.
Sam Page
Founder, Amazon SEO Experts
“To get better rankings and more sales, you need to create a high converting
listing. If forced to optimize only one on-page SEO element, I’d go directly to
the product title.
Crafting a highly optimized, keyword-rich, and click-through driving product
title will yield the most significant results.”
First, add your brand and product name to the title. Amazon recommends it, and it will also
help potential customers easily recognize your products.
Use title case for the brand and product name, and refrain from using all caps, as this can
turn people away and decrease conversion rates.
In case they represent a trademark written in a specific format, that rule won’t apply (e.g.,
SanDisk, adidas, TAG Heuer).
If the item is unbranded, then you should add the seller name to the Brand field. Otherwise,
you shouldn’t add the seller name to the title.
Next, add your main terms to the product title, but keep it sound natural and avoid stuffing
keywords.
Also, remember to make the title compelling so that people click through and get to the
product page. You can do that by adding some of the benefits whenever possible.
In addition to that, include relevant information such as:
Product line
Product type
Color
Size
Flavor
Packaging/Quantity
To improve readability and make the title more attractive, especially if it becomes rather long,
use dashes (-) or commas (,).
Also, you shouldn’t add details about shipping or current promotions to the title.
Amazon’s recommendation is to keep the title under 60 characters, so you don’t have much
space available, but I’ve seen items with titles close to 200 characters on desktop computers.
On mobile, I’ve seen around 80 characters displayed, but it can vary based on the mobile
screen resolution.
Finally, remember to optimize for conversion and always keep your ideal customer in mind.
With the right combination of keywords, your product will become more relevant for
customer search queries, and more potential customers will discover it.
Failing to create a compelling title could affect your click-through rates and sales, even if you
use sponsored products.
That’s because people won’t know what your product is all about.
Product images
Another essential element of your listing is the images section, which plays a crucial role in
helping customers decide what they purchase.
They can kill or boost your conversion rate.
Images should communicate the benefits of your product and inspire customers to buy.
For those reasons, do your best to add beautiful images to your product.
You can add as many as you can upload. Still, you should add a minimum of 5 images to offer
potential customers a complete view of your product.
When you create images, be sure to follow these guidelines:
The product is easily recognizable and focused.
Use proper lighting and white background when shooting product photos.
Images show all the details of the product from multiple angles.
Describe the size, color, and other characteristics.
In addition to adding images with your actual product, also add photos with people using
your product whenever possible.
Plus, try to create additional images that will highlight product benefits.
Use the same benefits that you will present in the bullets section since there will be people
that won’t read the entire listing.
While this effort won’t directly impact your search rankings, they will help people decide if
they should purchase your product.
In turn, it will increase your conversion rates, which will ultimately lead to better rankings.
To make the most of visuals on Amazon upload images that are at least 1,000 pixels in height
or width.
High quality and large images will also let customers zoom and see the products in more
detail.
In addition to images, Amazon lets you add videos to showcase your product, so use that
when you can to better communicate to potential customers the benefits of your product.
Product bullet points
The third most powerful element of your listing is the bullet points section. That will help you
put into practice your copywriting skills.
You can use this to educate, inform, and convince people to choose your product over others.
But don’t settle with only showcasing the main features of your products.
Instead, focus on the benefits of your product and solve people’s problems with that copy, as
customers don’t care about products. They care about solving their problems.
The bullet points section should address people’s questions and concerns, which hopefully
you’ve discovered during research and reviews mining.
They should include details about how the product solves problems, what materials it uses,
size, compatibility, use cases, colors, or package contents.
Additionally, include other details that could convince people they are looking at the best
product for their needs.
But keep things simple and don’t overwhelm people with details they can’t understand or lead
to even more questions.
Also, remember to add other important keywords here, such as long-tail keywords that can
help you boost your rankings in Amazon searches.
While this should be optimized for customers first, you need to creatively use this section also
to help the search algorithm better rank your product.
Product description
The product description is an excellent place to answer potential customer questions and list
additional benefits.
Plus, adding compelling copy that can help increase your rankings in search results.
Remember to make it easy to read and avoid keyword stuffing.
Take the time to create unique copy for your product and avoid adding manufacturer content,
as it’s most likely used by others, too.
Plus, manufacturer content isn’t always correctly optimized for the keywords you are
targeting, and it’s not compelling enough.
In addition to presenting benefits and functionality, you can use this to tell people more about
your brand and your story.
Your goal here is to establish trust with your potential customers.
Tell them more about yourself, your brand, why you are passionate about this, what’s the
guarantee, how people use your product, and what problems it solves.
Unfortunately, if you don’t have a trademark for your product, you will be able to add a textonly description.
That’s the small block of text at the bottom of the product listing, which is not that appealing.
However, there is a solution to that, and it’s called Enhanced Brand Content (EBC).
Enhanced Brand Content will let you better customize product description, add images, and
present all the benefits of using your product more attractive:
To use Enhanced Brand Content, you will need to enroll in the Amazon Brand Registry.
The Amazon Brand Registry was created to protect the intellectual property of brands as well
as create an authentic and trusted experience for Amazon customers.
The main requirement to enroll in the Amazon brand registry is to have an active trademark
for your product in each country where you wish to join.
Backend keywords
In addition to the sections above (title, bullet points, description), you can also use backend
keywords for optimizing your listing in Amazon’s search results.
While customers won’t see these keywords you can add keywords other than the ones you
While customers won’t see these keywords, you can add keywords other than the ones you
already used in the title, bullet points or description to increase discoverability.
They can be synonyms of your main keywords or other phrases that did not fit the other
sections.
It’s important to note that you don’t have to repeat keywords that you already used and use
single spaces (no quotes, commas, or semicolons required).
Amazon limits the space to 250 bytes (about 250 characters for the English alphabet), so you
will need to choose these terms carefully.
Also, do not use this to provide inaccurate, misleading, or irrelevant information about your
products.
For a complete list of recommendations for adding backend keywords, you can check out
Amazon’s guidelines here.
Reviews and customer questions
Once you’ve done your research and optimized your listing for both customers and Amazon’s
search engine, it’s time to invest some time in making sure that you offer excellent customer
service and get positive reviews.
With almost 95%* of customers reading reviews before purchasing a product, this is
something that you shouldn’t ignore.
Plus, the purchase likelihood of a product that has at least five reviews increases with 270%*
than of a product without any reviews, so you need to move fast if you have a new product on
Amazon.
And because reviews influence sales and sales influence rankings, it’s safe to say that reviews
have an indirect impact on product rankings so it’s something worth the investment
have an indirect impact on product rankings, so it’s something worth the investment.
However, do not offer incentives to get positive reviews, as you may get discovered, and you
could risk your entire business.
What you can do instead, is to always follow-up with customers and ask them to leave a
review of their purchase, good or bad.
You should also embrace negative reviews, as a perfect five-star listing could look suspicious
for customers.
There are also shoppers, myself included, who specifically seek out negative reviews to see
what didn’t work for others and confirm if that could be an issue for them too.
Plus, negative reviews are also a great way to get feedback and use it to improve your product
and customer service.
In addition to actively asking customers for reviews, reply to their questions on the product
listing to help increase conversion, and generate more content.
The additional content produced by you and your customers through questions and reviews
will also help improve your rankings in Amazon’s search and make your product listing
visible in other search engines like Google.
Sales optimization
Over time, Amazon improved the customer purchase experience, so there is not that much
you can do to impact sales directly.
Rui Zhi Dong
Amazon & Shopify Expert, Rui Zhi Dong
“Make sure that you have a strong product offering so that it will naturally
get 5-star reviews and wow your customers.
Also aim for uniqueness If your listing looks like everyone else’s do
Also, aim for uniqueness. If your listing looks like everyone else s, do
something to stand out and differentiate yourself.
You can create uniqueness through the main product image (3D images,
different product angles), product bundles, or positioning (low cost vs.
premium).”
One thing you can do is run a sponsored campaign on Amazon, especially if you are starting
out, to get some traction with sales.
Right now, 74% of Amazon sellers promote their products with pay-per-click advertising on
Amazon.
That represents some competition, but since most of the sellers are doing it, you may be
missing out to stay aside.
In addition to that, you can offer a discount coupon that people can apply to the product
purchase page.
Also, remember that a competitive price contributes to a higher conversion rate.
That said, you need to make sure that you are not charging more than your competitors for
similar products.
During competitive research, you should have taken a look at how others are pricing their
products and make sure that yours is competitive.
That will help you increase your conversion rate and sell more units.
Another way to increase sales is to have your product fulfilled by Amazon and be eligible for
Prime as more than half of consumers are Prime members:
Also, out of those who answered that they are Prime members, consider the free two-day
shipping as the most compelling benefit of Prime membership.
So, if moving to fulfill products by Amazon and becoming Prime eligible, consider at least
offering free, fast shipping to your customers.
Last but not least, offer excellent customer service to existing customers so that they leave a
positive review and recommend your product to their friends.
Answer customer inquiries fast, ideally in under 12 hours, and leave them with a positive
purchase experience.
Measure Amazon rankings
Since the moment you start optimizing your Amazon products to increase rankings, you will
want to track your progress so that you can see what works and what doesn’t work.
Advanced Web Ranking allows you to track your product rankings on Amazon over time and
simplifies the process of monitoring changes and reporting results.
That said, let’s see how you can measure your Amazon rankings with Advanced Web Ranking.
First, you will need to create a project in Advanced Web Ranking. If you haven’t done that
already, you can use this tutorial to get started.
If you track a large number of keywords, then it’s best to organize them into keyword groups.
You can use groups for the following categories:
Branded keywords
Non-branded keywords
Keywords for specific products
Keywords for different brands
Top keywords
Once you add all your keywords to AWR, well organized, and updated, you can start seeing
the evolution of your rankings in time.
To view the rankings at a high level, grouped by keyword groups, you can check out the
“Keyword Groups Visibility.”
It will display multiple visibility evolution metrics for each keyword group that you select by
using the column selector (placed on the left of the date picker).
Alternatively, you can use the “Ranking Distribution” report to see how your rankings
compare with those of your competitor’s,
It will show how your product pages rankings fluctuate for a period of time and how
keywords are distributed by positions.
If you would like to drill-down and see changes at the keyword level, then you can use the
“Keywords Ranking” report.
PRO TIP
Use the column selector to enable these options:
Keywords and URLs — to see all your products rankings for each specific keyword
Best position — to see how the current position compares with the best position
you had on a particular keyword
Searches — to give you an idea about the most popular keywords that you are
tracking
Next, you can use AWR to keep an eye on your competitors.
By adding them at the project level, AWR will also monitor their rankings compared to yours.
A high-level report to check is “Websites Visibility.” It will show the same visibility evolution
metrics you learned about above, but this time for each website that you select from the
column selector.
Additionally, you can use the “Websites Comparison” report to drill-down at the keyword level
and see how your rankings compare with those of your competitors for each keyword.
Also, you can export to PDF all the reports available in the browser. That can be generated
with a single click and sent to your manager or customer.
Alternatively, you can create customizable reports that can even be automatically sent by
Advanced Web Ranking.
Your turn
Hopefully, this guide gives you a good starting point in optimizing your product listings and
measuring your Amazon SEO efforts.
Moving forward, you can use Advanced Web Ranking to keep an eye on your rankings and act
whenever needed.
As new competitors always enter the market, and Amazon is continuously tweaking their
search algorithm, you need to stay ahead of the curve.
Mike McEvoy
Founder, Web Presence Solutions
“Amazon is not a set-it-and-forget environment. Keywords and competitors
change over time. In some instances, these changes can happen quickly.
Be sure to update, vary and enhance your keywords periodically.
p
,
y
y
y
p
y
Monitor and research changing keyword patterns on an ongoing basis.
Use these changes in your product title, bullet points, descriptions, and
back end.
These changes can also help a product rank for a broader range of
keywords.”
In the end, what Amazon wants is for you to provide a fantastic experience to customers. If
you can do that, then you will be rewarded for your efforts.
In addition to details about your listing, Amazon also has access to performance data such as
click-through rates, conversion rates, refunds, and much more.
To stay on top and keep the sales coming, provide excellent customer service, and
continuously test variations of your product titles, bullet points, images, and product
descriptions.
Now back to you.
Is there anything else that you would add here?
What’s your experience with optimizing for Amazon’s search, and what results did you get?
Let me know by leaving a comment below.
*Source: How Online Reviews Influence Sales by Spiegel Research Center
Author: Eugen Oprea
Marketer, maker and #emailgeek, Eugen is in charge of growth at AWR. Follow him on Twitter for #SEO
and #SaaS Marketing tips or check out his personal blog. View all posts by Eugen Oprea
December 5, 2019 / 4 Comments /
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4 thoughts on “Amazon SEO – 2020 Guide to Ranking High in Ama‐
zon Search”
Esther Morgan
December 6, 2019 at 2:40 pm
Thanks to this post I now understand how to rank my products on Amazon. I have learnt a lot
from this. Thanks!
Eugen Oprea 
December 9, 2019 at 3:42 pm
I am glad it helped, Esther. Let me know if you have any questions.
Harry Smith
December 12, 2019 at 10:58 am
Hey Eugen Oprea,
Great post. Thanks for giving information on Amazon SEO techniques. Now I will try those
above techniques for my products to rank higher. All your hard work is much appreciated.
Keep up the excellent work.
Eugen Oprea 
December 17, 2019 at 12:20 pm
Good to hear that it helps your Amazon SEO strategy, Harry. And thanks for checking it out.
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