1. Dear Mr Jones, I am writing to you with regards to the unpaid invoice 322/14 issued on 28 August. It appears from our records that, despite the reminder of 28 September, the above invoice remains unpaid. Unless the account is cleared within 14 days from the date of this letter, we shall take legal action. Best Regards, Donald Sampson Sales Manager 2. Dear Mr Lane, With reference to the conversation we had this morning, I would like a “Superbuy House” representative to visit our store at 443 Haltom Road to give an estimate for a redecoration of the premises. Please could you contact me to arrange an appointment? As I mentioned on the phone, it is essential that the work is completed by the end of November. I attach the plans and specifications. Kind Regards, Jean Landman 3. Dear Sir / Madam We are a large music store in the centre of London and would like to know more about the recordable CDs you advertise in this month’s edition of “Laser”. Could you tell us if the CDs are produced by a leading brand name or a small independent company, and whether they would be suitable for domestic recording? We would appreciate it if you could send us some samples. If they are of the standard we require, we will place an order. Best Regards, Peter Gerard