FEDERAL URDU UNIVERSITY OF ARTS, SCIENCE AND TECHNOLOGY, ISLAMABAD DEPARTMENT OF BUSINESS ADMINISTRATION FINAL-TERM EXAM BBA-2nd SEMESTER Spring-2020 Subject: BUSINESS AND ISLAMIC ETHICS Total Marks: 50 Time Allowed: 9 Hours Exam Date: 28-9-20 Google Class Room Code: Email: firstname.lastname@example.org Q.No. 1 2 3 4 5 6 7 8 9 10 Marks Obtained/total Marks Marks Obtained Total Marks in Words: Name of the Teacher: Nadeem Ahmad Khan Who taught the course: Signature of Teacher/Examiner: To be filled by Student Student’s MIS ID: Class Section: Session: Morning/Evening Enrollment No: Student’s Name: Father’s Name Case study No 1 (Marks 20) Shakeela was fired from a company due to her irresponsibility, irregularity and lateness. She was working as an office assistant. After few weeks she comes to her former manager and informs that she has applied in another company for the same post and has given his name as a reference. She needs a job as she is a single parent with two children. She requests him to give good recommendation and feedback and not mentioning her weaknesses if enquired. Shakeela asks her manager to make a character and experience certificate mentioning that she left the company voluntarily due to her family issues and the company didn’t want her to leave. The manager knows Shakeela personally and has a soft corner for her; however, he would not recommend his own company hire her back. Questions: I. II. III. IV. What should the manager say to the employer who calls him for Shakeela? What if the employer was manager’s friend? If Shakeela asks her manager to be a reference before applying somewhere else, what should be manager’s response? What should be manager’s role in resolving Shakeela’s issue keeping the dignity and image of his company positive and transparent? Case study No 2 ( Marks 15) Sameer has been performing well in an organization as an Assistant Manager Accounts since his graduation in finance. He has spent around five years in that organization. With the passage of time Sameer has learnt the ways to survive in such a conventional bureaucratic environment. Haris, an experienced and competent employee who has recently joined this organization as a manager accounts. His reputation is good and famous for organizing and improving the daily operations in the previous organization. He has been appointed on a pay scale with benefits better than the last one. Haris is self-motivated and determined to bring changes in the department that will increase the productivity and efficiency of accounts. In an informal welcoming ceremony, Haris introduces himself and wants to be familiar with other staff members of the department. He also asks for better suggestions from each subordinate to make it a better work place. He finds Sameer reluctant to accept new challenges. Sameer suggests his newly appointed manager not to bring any change in the current system as it will put them in trouble. Sameer criticizes the different policies made by the higher management. He also shows his belongings to a political party indirectly. Haris calls Sameer to his office next day and says to him that he will not tolerate those subordinates who are not in the interest of the company and do not want to work as a team. Haris says to him that it will be taken seriously if he tries to be a barrier in implementing new system that is more effective and productive. Haris warns Sameer to leave or improve. Question: I. II. III. How could Sameer be motivated? Do you think Haris lacks leadership qualities? Justify Do you think bringing a change in the existing environment is a threat? Why or why not? Case study No 3 (marks 15) You are a Mayor of a small city. You received a complaint that in a small village, people associated with the religious community are constructing an illegal religious structure nearby mosque in village as they didn’t have a proper place for their prayers and congregation. The complaint is filed from a local leader belonging to a religious community having minority in the village but majority in the state, where as the community constructing the structure is having the majority in the village but minority in the state. The construction is about to complete. The investigation shows that the construction is illegal and according to the laws it must be demolished. The poor villagers contributed from their savings to construct that structure. The demolition of the structure might lead to communal clashes in the village and it would cause inferiority complex, discrimination and sense of insecurity in the villagers. Question: As City Mayor, how will you resolve this issue?