Recommended Reading on Management The following list is the product of a five-year review of the literature on management, with ongoing attention to the subject. The books selected represent ideas that are both truly insightful and practical. Many of the books also point to other books on a topic. General Handy, Charles, Understanding Organizations Kleiner, Art, The Age of Heretics: Heroes, Outlaws, and the Forerunners of Corporate Change, New York: Currency Doubleday, 1996. An entertaining and informative history of organizational change and the people who invented it. Semler, Ricardo, Maverick: The Success Behind the World’s Most Unusual Workplace, New York: Warner Books, 1993. Semler has broken all the assumptions about what management is or must be. In particular, he demonstrates in this engaging book that there are in fact no limits to employee empowerment. Semco, his Brazilian engineering and manufacturing firm, has been successfully managed as an employeecontrolled democracy for over 25 years. Senge, Peter, Art Kleiner, Charlotte Roberts, Richard B. Ross, and Bryan J. Smith, The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization, New York: Currency Doubleday, 1994. An excellent summary of most of the most interesting developments in management in the last 25 years. Stack, Jack, The Great Game of Business: Unlocking the Power and Profitability of Open-Book Management, New York: Currency Doubleday, 1994. Stories about transparency as an essential tool of management, with guidelines for sharing finances and decision making with employees. Change Management Bunker, Barbara Benedict, and Billie T. Alban, Large Group Interventions: Engaging the Whole System for Rapid Change, San Francisco: Jossey-Bass Publishers, 1997. The best introduction to designing and facilitating meetings for collaborative problem solving, and the literature about it. Anderson, Dean, and Linda Ackerman Anderson, Beyond Change Management: Advanced Strategies for Today’s Transformational Leaders, San Francisco: JosseyBass/Pfeiffer, 2001. An excellent summary of the best thinking about how to plan and manage organizational change. Copyright © 2012 Spence & Company 1 Kegan, Robert, and Lisa Laskow Lahey, How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation, San Francisco: Jossey-Bass Publishers, 2001. Brilliant and often counterintuitive insights into framing organizational conversations. Kegan, Robert, and Lisa Laskow Lahey, Immunity to Change: How to Unlock It and Unlock the Potential in Yourself and Your Organization, Boston: Harvard Business School Press, 2009. A detailed guide to identifying and overcoming obstacles to change in both individuals and organizations. Palus, Charles J., and David M. Horth, The Leader’s Edge: Six Competencies for Navigating Complex Challenges, San Francisco: Jossey-Bass Publishing, 2002. Engaging strategies for helping people think about and address complex problems. Watzlawick, Paul, John Weakland, and Richard Fisch, Change: Principles of Problem Formation and Problem Resolution, New York: W. W. Norton & Company, 1974. Interesting insights into why change can be so illusive and how to think differently about it. Weisbord, Marvin, and Sandra Janoff, Don’t Just Do Something, Stand There!: Ten Principles for Leading Meetings That Matter, San Francisco: Berrett-Koehler Publishers, Inc., 2007. The best simple guide to basic skills in facilitation. Communications Argyris, Chris, Overcoming Organizational Defenses Cialdini, Robert B., Influence: Science and Practice, Boston: Allyn and Bacon, 2001. A brilliant analysis of the techniques people use to persuade us to do things we might not otherwise do that is both scary and empowering. Noonan, William, Discussing the Undiscussable: A Guide to Overcoming Defensive Routines in the Workplace, New York: John Wiley & Sons, Inc., 2007. A framework for understanding what happens when communication in organizations goes wrong and how to get back on track. Patterson, Kerry, Joseph Grenny, Ron McMillan, and Al Switzer, Crucial Conversations: Tools for Talking When Stakes Are High, New York: McGraw-Hill, 2002. Maybe the best book on “difficult conversations.” Practical, not too complicated, and maintains the focus on what you can do to change the conversation. Schwarz, Roger, The Skilled Facilitator, New and Revised, San Francisco: Jossey-Bass Publishing, 2002. A framework for understanding what effective communication requires and how to practice it. Decision Making and Problem Solving Adams, James L., Conceptual Blockbusting: A Guide to Better Ideas, New York: Basic Books, 2001. Reflections on how to think about complex challenges that is full of Copyright © 2012 Spence & Company 2 wisdom, fun to read, and a good introduction to the literature on creativity, problem solving, and decision making. Bazerman, Max, Judgment in Managerial Decision Making, Fifth Edition, New York: John Wiley & Sons, 2002. A good, short summary of the most common errors in decision making. Klein, Gary, Intuition at Work: Why Developing Your Gut Instincts Will Make You Better at What You Do, New York: Currency Doubleday, 2003. Guidance for developing your capability for decision-making by a pioneer in the study of how people actually make decisions. (A more academic presentation of Gary Klein’s research on decision making can be found in his book, Sources of Power.) Knowledge Management Garvin, David A., Learning in Action: A Guide to Putting the Learning Organization to Work, Boston: Harvard Business School Press, 2000. A practical guide to what the “learning organization” means for running a business. Leadership Heifetz, Ronald A., Leadership Without Easy Answers, Cambridge, MA: Harvard University Press, 1994. What it takes to lead in the context of ambiguity and complex challenges that proposes a new way of thinking about leadership. Bruch, Heike, and Sumantra Ghoshal, A Bias for Action: How Effective Managers Harness Their Willpower, Achieve Results, and Stop Wasting Time, Boston: Harvard Business School Press, 2004. A framework for thinking about what it takes to get things done, for assessing your own performance and coaching others. Drath, Wilfred, The Deep Blue Sea: Rethinking the Source of Leadership, San Francisco: Jossey-Bass Publishers, 2001. An enlightening framework for understanding why leadership is different things to different people. Scharmer, C. Otto, Theory U: Leading from the Future as it Emerges, Cambridge, MA: Society for Organizational Learning, 2007. A systematic and serious consideration of what management would look like if we went about it as fully conscious, feeling beings. Marketing Kotler, Philip, Kotler on Marketing Zagula, John, and Richard Tong, The Marketing Playbook: Five Battle-Tested Plays for Capturing and Keeping the Lead in Any Market, New York: Portfolio, 2004. An interesting framework for thinking about marketing strategies. Copyright © 2012 Spence & Company 3 Organizational Culture Adizes, Ichak, Managing Corporate Lifecycles, Paramus, NJ: Prentice Hall Press, 1999. A brilliant if also idiosyncratic and nerdy model for understanding organizational dynamics and how they evolve over time. Only available from www.adizes.com. Cross, Rob, and Andrew Parker, The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations, Boston: Harvard Business School Press, 2004. Explains how to conduct a “social network analysis” and use it to understand organizational dynamics. Oshry, Barry, Leading Systems: Lessons from the Power Lab, San Francisco: BerrettKoehler Publishers, Inc., 1999. An insightful model for understanding the dynamics of those at the top, those in the middle, and those at the bottom of organizations. Schein, Edgar H., The Corporate Culture Survival Guide, San Francisco: Jossey-Bass Publishers, 1999. A practical guide to understanding and working with organizational culture by one of the first people to study it. People Management Coens, Tom, and Mary Jenkins, Abolishing Performance Appraisals: Why They Backfire and What to Do Instead, San Francisco: Berrett-Koehler Publishers, Inc., 2002. A sophisticated look at the limitations of performance appraisals and various ways to accomplish similar objectives through other means. Project Management Allen, David, Getting Things Done: The Art of Stress-free Productivity, Revised Edition, New York: Penguin Books, 2015. How to apply basic principles of rational thought to managing the details of life and work. Berkun, Scott, Making Things Happen: Mastering Project Management, Sebastopol, CA: O’Reilly Media, Inc., 2008. A nontechnical discussion of project management that considers the essence of each of the managerial skills it requires. Strategy Black, J. Stewart, and Hal B. Gregersen, Leading Strategic Change: Breaking Through the Brain Barrier, Upper Saddle River, NJ: Financial Times Prentice Hall, 2003. A practical discussion of how to anticipate and address the conceptual and psychological obstacles to organizational change. Christensen, Clayton, The Innovator’s Dilemma Koch, Richard, The Financial Times Guide to Strategy Copyright © 2012 Spence & Company 4 La Piana, David, The Nonprofit Strategy Revolution: Real-Time Strategic Planning in a Rapid-Response World, St. Paul, MN: The Fieldstone Alliance, 2008. A good synthesis of the best thinking about strategy formation and how to go about doing it for any organization, not just nonprofits. Mintzberg, Henry, Mintzberg on Management: Inside Our Strange World of Organizations, New York: The Free Press, 1989. The best thinking of one of the best management thinkers. Sloan, Julia, Learning to Think Strategically, Burlington, VT: Butterworth-Heinemann, 2006. An instructive study of how good strategists think and how they came by their abilities. Start-ups Kawasaki, Guy, The Art of the Start Teams Katzenbach, Jon R., and Douglas K. Smith, The Discipline of Teams: A MindbookWorkbook for Delivering Small Group Performance, New York: John Wiley & Sons, Inc., 2001. A workbook for developing and coaching teams by the people who wrote a classic book on team dynamics. Copyright © 2012 Spence & Company 5