Asian Review of Accounting Debiasing the Halo Effect in Audit Decision: Evidence from Experimental Study intiyas utami Indra Wijaya Kusuma Gudono Gudono Supriyadi Supriyadi Article information: To cite this document: intiyas utami Indra Wijaya Kusuma Gudono Gudono Supriyadi Supriyadi , (2017)," Debiasing the Halo Effect in Audit Decision: Evidence from Experimental Study ", Asian Review of Accounting, Vol. 25 Iss 2 pp. Permanent link to this document: http://dx.doi.org/10.1108/ARA-10-2015-0105 Downloaded on: 15 March 2017, At: 06:50 (PT) References: this document contains references to 0 other documents. 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The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Debiasing the Halo Effect in Audit Decision: Evidence from Experimental Study Abstract Purpose - This research aimed to test the existence of the halo effect caused by the presentation of information scope (holistic/specific), which can eventually lead to an inaccurate risk assessment of material misstatement. Empirical evidence is provided to demonstrate that methods of knowledge acquisition (explanatory feedback and self-explanation) are able to mitigate the halo effect. Design/methodology/approach - This study used an experimental research, which focused on control and experimental groups in order to determine if the halo effect caused by the information scope (holistic/specific) can be mitigated via the explanatory feedback or selfexplanation method. Findings – It was found that auditors who received information from the holistic scope tend to experience the halo effect and eventually, their risk assessments of material misstatement also became less accurate when compared to auditors who received information from the specific scope. The explanatory-feedback was found to be effective in mitigating the halo effect. However, the self-explanation knowledge acquisition method was not reliable in mitigating the halo effect. Research Limitation - This research use self-explanation with manual technique, in practice, most of auditor use audit tools based on computer. Experimental setting with computer to selfexplanation can not held because there is limitation of seminar setting. This research used individual decision; in practice most of audit decision with discussion in audit team. Practical implications - CPA firms can use explanatory feedback, which comes in the form of managers’ review as a form of knowledge acquisition method as a mitigation strategy for the halo effect. Social implications- The social implication of this research is halo effect can influence the decision in many aspect. Individual must increase their professional value with many training that useful to mitigating the halo effect. Originality/value- The outcome of this paper was derived from the first accounting study that relied on learning methods as a mitigation strategy for the halo effect. In other words, this study used explanatory feedback and self-explanation as methods to test the halo effect. Previous literature on mitigating the halo effect had used audit experiences, implying that CPA firms’ intervention was unnecessary. Moreover, such study periods had been much longer, thereby, deteriorating the effectiveness of the research. Previous studies had only used the learning method to increase human capital quality and this was not related to any method as a measn to mitigate individual bias, for example, the halo effect, and an issue that was covered by this study. Keywords: Debiasing, Halo effect, self-explanation, and explanatory feedback, audit judgment Paper type Research Paper 1 I. Introduction Auditors are expected to make accurate judgements whenever they conduct an audit tests. Failure by auditors in constructing the initial hypothesis formed for the purpose of a test may create an inaccurate judgment in the final stage of the study (Bedard and Biggs, 1991). Such a judgment caused by the inaccurate initial hypothesis and final judgment are due to data ambiguity including data inadequacy and complexity (Luippold and Kida, 2012). Complex data refer to Downloaded by Fudan University At 06:50 15 March 2017 (PT) information with a holistic scope. In order to acquire an understanding of business clients, it is often necessary for auditors to assess holistic data. A holistic perspective of data in strategic assessment can help auditors to identify the various factors that are threatening clients’ business model (Eilifsen, Knechel and Wallage, 2001; Fukukawa and Mock, 2011; Ballou, Earley and Rich, 2004). Studies show that data presented in a holistic scope can enhance the accuracy of the auditors’ professional judgment (Luippold and Kida, 2012) but psychological studies have indicated that assessing objects presented in a holistic scope can potentially create a halo effect (Murphy, Jako and Anhalt, 1993). Other studies looking at auditing have confirmed that the halo effect can lead to inaccurate decisions in the risk assessment of material misstatement during the analytical procedure stage (O’Donnel and Schultz, 2005) or in the substitute control assessment (Grammling, O’Donnel and Vandervalde, 2010). It is therefore, important to mitigate inaccurate risk assessment of material misstatement due to the halo effect so that the quality of auditors’ final decisions can be enhanced (Grammling, O’Donnel and Vandervalde, 2010). The halo effect is the individual bias present while assessing a particular person or object and this halo effect is achieved by generalizing the assessment of a particular attribute into an assessment of other attributes (Schultz and Schultz, 2010:122). More specifically, an initial 2 assessment that is based on an initial impression toward information first obtained can significantly affect the judgment on information presented subsequently (Tetlock, 1983). The halo effect emerges when decision makers’ knowledge on the overall evaluation affects their objectivity in the evaluation of subsequent evidences (Slovic, Finucane, Peters and MacGregor, 2002; Peecher, 1996) and when decision making on the final evidence tends to be consistent with the initial evidence (Nisbet and Wilson, 1977; Cooper, 1981a; Balzer and Slusky, Downloaded by Fudan University At 06:50 15 March 2017 (PT) 1992; Murphy, Jako and Anhalt, 1993). The halo effect can also be called the positive halo error (Fisicaro, 1988). Positive assessment on particular characteristics of certain objects can also lead to positive assessment on other characteristics of the same object. A study of the halo effect usually focuses its analysis on the presentation of information that produces convincing impression that is deemed as confirmatory process (Tan and Jamal, 2001). The halo effect has been observed by various researchers such as O’Donnel and Schultz (2005) and Grammling, O’Donnel and Vandervalde (2010). The experiment conducted by O’Donnel and Schultz (2005) indicates that the risk assessment done by auditors who are performing a strategic assessment tends to be less sensitive towards the inconsistent account fluctuation than towards the risk assessment done by auditors who do not perform a strategic assessment. Other results demonstrate that auditors who estimate the low level of business risk tend to be less sensitive towards inconsistent account fluctuation than auditors who estimate high business risk. Grammling, O’Donnel and Vandervalde (2010) offer empirical evidence, which confirms the presence of the halo effect in the auditing context. They state that global knowledge on the risk of material misstatement on internal control prompts professional auditors to give high marks and high assessment on substitute control. 3 Using the holistic approach in assessing a certain object may lead to distorted decisions in assessing the object’s attributes in detail, for example, risk assessment on analytical information (Finucane et al., 2000) or risk on financial analysis (Moreno, Kida and Smith, 2002). Wilks (2002) find that during the going-concern evaluation, auditors who are aware of their partners’ assessment before the overall assignment is performed tend to distort the assessment on detailed evidence in order to comply with their partners’ assessment. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Previous studies (O’Donnel and Schultz, 2005; Grammling, O’Donnel and Vandervalde, 2010) have not yet offered any solution to reducing the halo effect, which, if found, can help to ensure the accuracy of auditors’ professional judgments. Arel, Kaplan and O’Donnel (2005) provide empirical evidence which show that the halo effect can be mitigated by experience. They also indicate that an audit procedure cannot improve the auditors’ accuracy and this, eventually, means that it cannot mitigate the halo effect. Auditors need a longer time to accumulate their experiences in order to be able to be more sensitive towards potential halo effects in their audit assignments. Meanwhile, CPA firms need more effective strategies to mitigate the halo effect as current audit assignments seem to be involving more junior auditors who tend to be less experienced and so, are potentially susceptible to the halo effect. Utami, Kusuma, Gudono and Supriyadi (2014) suggest that when performing analytical procedures, auditors experience the halo effect due to their impression of their clients’ appearances. These auditors tend to operationalize their clients’ appearances into convincing clients’ physical conditions and scope of information presented. Nonetheless, Utami et al. (2014) focus on investigating the halo effect due to the clients’ appearance; they do not discuss the strategies that could be used to mitigate the halo effect, creating a gap that this study hopes to fill. 4 The current study proposes to develop a mitigation strategy that can help to reduce the impact caused by such a bias as mentioned above. Mitigating the halo effect in an audit assignment is necessary because it can further enhance the accuracy of the professional judgment of auditors who applies the risk of material misstatement in their assignment. The implication of the halo effect is broad, and Cooper (1981b) proposes training as one means that could help to reduce the halo effect. In the context of auditing, empirical evidence confirms that training Downloaded by Fudan University At 06:50 15 March 2017 (PT) methods, which can enhance professional judgments, include self-explanation and explanatory feedback (Earley, 2001; 2003). In searching to provide strategies that can be used to mitigate the halo effect, this study, therefore, proposes using both the self-explanation and explanatory feedback as efforts to mitigate the halo effect in assessing the risk of material misstatement. Previous literature have suggested the effectiveness of the knowledge acquisition methods as a means of increasing judgment accuracy but the methods of both the self-explanation and explanatory feedback are also potentially effective in mitigating the halo effect so that audit judgments can be more accurate. 2. Literature review and hypothesis formulation Halo Effect The halo effect appears because global evaluation on a certain object during the initial phase affects the detailed evaluation in subsequent stages (Slovic et al., 2002). A holistic assessment of the information provided will reduce the diagnosability of the analytical information given on specific attributes of a certain object (Balzer and Slusky, 1992) and an assessment can be completed by using a top-down task structure approach (Murphy, Jako and Anhalt, 1993; Eiliefsen, Knechel and Wallage, 2001; Ballou, Earley and Rich, 2004). 5 The halo effect refers to the potential inaccuracy of observations caused by an overgeneralisation of an object or a person based on a limited amount of evidence or due to the effect of information generated earlier before. Thorndike (1920) pioneered the research on halo effect by testing constant errors on a person. He defines the halo effect as a “marked tendency to think of the person in general, as rather good or rather inferior, and to colour the judgments of the (specific performance dimension) by this general feeling.” This definition implies that the halo Downloaded by Fudan University At 06:50 15 March 2017 (PT) effect is someone’s tendency to rely on the general assessment of a certain object or individual in order to assess some specific dimensions of that object or individual. In audit assignments, strategic assessment of the clients’ business model is done by providing information that is holistic in perspective (Bell et al., 1997). For such an exercise, auditors pursue the following steps in performing a strategic assessment: (1) document clients’ operating activities, including their strategic objectives, business process, internal and external problems, strategic management process to monitor and control such business models; (2) analyse strategic risks and activities that are affected by such risks, and (3) analyse the processes that connect the strategic risks with the transaction groups and evaluate the key performance indicators and performance process (O’Donnel and Schultz, 2005).The strategic assessment performed on a business process and market condition is based on a holistic perspective. Based on the results acquired from the holistic strategic assessment, auditors then perform a detailed account test by completing an analytical procedure. This analytical procedure is an operation done to compare the inter-period account fluctuation and then to try to look for change patterns, which are inconsistent with the clients’ operations or procedures (Konce, 1993). When doing an analytical test, an auditor may be influenced by the strategic information of the client and the client’s industry in assessing the risk of material misstatement of some main accounts. 6 With heuristics, junior and senior auditors could use a strategic assessment from partners and the information gained on client’s business to determine the account misstatement during the analytical test. If the initial assessment is positive, then subsequent assessments also tend to be positive although available evidence in those phases is not necessarily positive. Initial assessment of the general characteristics influencing the assessment on other specific characteristics is referred to as the halo effect, which is an example of bias caused by illusory correlation. Hogarth Downloaded by Fudan University At 06:50 15 March 2017 (PT) (1987, p. 217) explains that illusory correlation refers to two variables that are considered to be related when they are actually not. Information indicating a client’s good condition in the initial phase does not necessarily equate to the client’s good condition in subsequent phases. Phillips (1999) finds that auditors who analyzed low-risk accounts tend to be less sensitive toward aggressive financial reporting on those accounts than those auditors who analyzed high-risk accounts. Wilks (2002) find that auditors who were presented with goingconcern engagement evaluation from their partners before the process of evaluating the detailed accounts tend to adjust to their partners’ assessments and ignore other information. Wilks’ (2002) research shows that when performing holistic assessment, auditors were bias even before performing a detailed analysis of the audit evidence. Such biasness emerged because the evaluation conducted on the detailed information was affected by the evaluation of the holistic information that was unrelated to decision making. O’Donnel and Schultz (2005) label such bias as the halo effect. O’ Donnel and Schultz (2005) provide evidence of information on strategic risk assessment which directly affects a particular account but had little effect on another account. For example, information of strategic risk assessment on new strategy leading can increase product quality. Such information may directly affect the fluctuation of guaranteed cost but not the fluctuation of 7 account receivable. It appears that auditors make audit decisions based on the information that are less relevant with account balances tested because auditors were under the influence of the halo effect. A set of positive information on a certain issue can lead auditors to positively assess other information that are irrelevant in the decision making. Another research conducted on the halo effect by Utami et al. (2014) provides empirical evidence to suggest that audit decisions were affected by clients’ profile and information scope. Clients with convincing profiles would Downloaded by Fudan University At 06:50 15 March 2017 (PT) cause a halo effect on the auditors whose audit decisions appear to be affected by their clients’ appearances. It seems that clients with convincing appearances can cause auditors to ignore the information of account balances and this, therefore, leads to inaccurate decisions by auditors. Utami et al. (2014) also shows that the halo effect emerges when auditors are confronted with information that has a holistic scope. Holistic information causes the audit decisions made in the analytical procedure to be less accurate than when auditors use specific information. Debiasing Debiasing is a process to reduce or eliminate bias that came about from cognitive strategies of decision-making (Bazerman, 1994). Kennedy (1993) creates a debiasing framework by focusing on the sources of bias: biases that are related to efforts and data. Performance is a function of the efforts and data. Effort itself consists of two components which are capacity and motivation while data can be classified into internal and external data. Capacity indicates the ability of the decision makers to make decisions and judgments correctly. Motivation refers to the pushing factors of decision makers to put their best efforts in maximizing their satisfaction. According to Ashton (1990), the quality of judgment is also related to internal and external data. Internal data involve the knowledge that is stored in the memory while external data are related to the information or signal from the environment. Memory refreshment, training, provision of decision 8 aids and having more knowledgeable evaluator can enhance the quality of the internal data. Meanwhile, the quality of the external data can be improved by eliminating irrelevant data, elaboration, and making clarifications. In the context of the audit profession, judgment bias can be mitigated through various strategies. Ashton and Kennedy (2002) show that auditors who make going-concern decisions run the risk of recency bias. They can use a self-review strategy to minimize such a bias. Lowe Downloaded by Fudan University At 06:50 15 March 2017 (PT) and Reckers (2000) rely on foresight decision aids to turn auditors’ foresight perspective closer to the auditors’ hindsight perspective as a means to mitigate hindsight and foresight bias. In Kennedy’s framework (1993), the halo effect is related to the internal and external data. Strong holistic information gives strong impression to inexperienced auditors and so raises the halo effect. This bias is related to either the internal or external data. Here, the internal data refer to knowledge stored in memory while external data point to information extracted from one’s external environment. From these various methods, training (internal data mitigation) and providing decision aids (external data mitigation) can be used to enhance auditors’ judgment quality. Heiman (1990) finds that when auditors provide at least two alternative explanations, they tend to change their previous assessment. This method is in accordance with Earley’s (2001, 2003) proposition, which is a training method or the knowledge acquisition method which uses self-explanation and explanatory-feedback. Training is an effort to acquire knowledge by allowing the auditors to argue and explain the reasons for their audit decison in written form (self-explanation) and also to receive feedback from their managers (explanatory feedback). 9 Hypothesis formulation The halo effect appears when the auditors’ impression in responding to holistic information affects the mental representation at their subconscious level. Auditors can mitigate judgment bias by emphasizing alternative structure in evaluating information when making decisions. Such an alternative is necessary since the general structure fails to mitigate the halo effect (Balzer and Slusky, 1992). The halo effect causes individuals to change their criteria in evaluating and Downloaded by Fudan University At 06:50 15 March 2017 (PT) weighing decision information (Murphy, 1982). O’Donnel and Schultz (2005) find that when auditors are performing strategic assessment and experiencing the halo effect, they tend to become insensitive when confronting inconsistent account fluctuation in the analytical test. Cooper (1981b) proposes training as a means that can help to minimise the halo effect. In accordance with auditing general standards, audit firms and the IAPI (Indonesian Public Accountant Association) can organize training of various topics, which are related to audit assignments in order to enhance the auditors’ professional judgments. Auditing research (Bonner and Walker, 1994; Earley 2001, 2003) indicates that training can increase auditing performance. In this case, the analytical procedure is the most appropriate training context that can help to mitigate the halo effect. Auditors determine the risk of material misstatement when they perform analytical tests during the planning phase. These auditors then receive information from convincing partners or clients, thereby potentially, creating the halo effect. Such a bias can subsequently affect auditors when they have more detailed audit evidence. Therefore, training can enable auditors to focus on the analytical procedure assignment which can help to mitigate the halo effect. Descriptive studies by Blocher and Cooper (1988), Koonce (1993), Hirst and Koonce (1996) reveal that auditors’ performance in an analytical review consists of four diagnostic 10 inference components: mental representation, hypothesis generation, information searching, and hypothesis evaluation. Auditors who receive convincing early-phase information tend to form mental representations of that information; they then generate a hypothesis, and they search for information, and finally, they evaluate the hypothesis. Inevitably, the halo effect emerges when early-phase mental representation influences the evaluation at subsequent phases of the analytical test. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Auditors make a plausible hypothesis based on a pattern of aggregate financial data (e.g. fluctuation in an account or financial ratio) (Hirst and Koonce 1996; Trompeter and Wright, 2010). The hypothesis generation is characterized as a construction process that produces a potential hypothesis to identify a correct explanation (Bonner and Pennington 1991). Conversely, during the hypothesis evaluation phase, auditors should access information contained in multiple audit working papers and various sources so as to test the hypothesis. They should then revise their initial belief, and if necessary, generate and test additional hypothesis based on the new information (Koonce, 1993; Solomon and Shields, 1995). Knowledge acquisition can be a training method that can be used to acquire knowledge procedurally. Earley, Hoffman, and Joe (2008) assert that psychology literature provides the theoretical basis from which novice auditors who use self-explanation method will obtain procedural knowledge. In the auditing context, Earley (2003) offer empirical evidence which show that in training, self-explanation learning can enhance auditors’ judgment. It was noted that auditors confronted with information of a holistic scope will potentially experience a high level of the halo effect. When this occurs, they are not sensitive in determining the risk assessment of material misstatement. Learning is a method of knowledge acquisition and organization through the working memory, which is a cognitive system that generates and 11 manipulates information. It also serves as an intersection between the long-term memory and information received through the senses, so that knowledge can be a significant component to intellectual capability and problem-solving skills (Brewster, 2011). With the self-explanation method of knowledge acquisition, auditors who have high level halo effect can outline their arguments of the risk assessment of material misstatement that was previously determined. This outlining is a problem-solving process, which enables the auditors to engage with their cognitive Downloaded by Fudan University At 06:50 15 March 2017 (PT) system that helps them to develop a better and more professional judgment. Based on the previous arguments and empirical research done by others, the following is developed as the first hypothesis: H1: Auditors with the halo effect condition will make more accurate audit decision if they make self-explanation. Asare and Wright (2004) reveal that accurate assessment of the initial hypothesis could enhance error detection in the clients’ financial statements. During the analytical procedure, the halo effect in the initial hypothesis assessment can affect the accuracy of professional judgment when auditors are confronted with detailed evidence. O’Donnel and Schultz (2005) find that the comprehensive knowledge of inherent risk factors results in the halo effect when auditors perform the analytical procedure. Utami et al. (2014) provide empirical support, which show that holistic audit scope creates the halo effect that will eventually lead to inaccurate judgment in the analytical procedure. Thus, it is important to mitigate the halo effect in order to enhance the quality of professional judgment (Grammling, O’Donnel and Vandervalde, 2010). Kennedy (1993) explains the bias-reduction framework by using training or the memory refreshment method (internal data mitigation) and by providing decision aids (external data mitigation). Representativeness heuristic is able to explain the halo effect, which resulted from 12 the individual limitation in processing information. Individuals tend to rely on information that resembles other information. In order to mitigate such bias, Bazerman (1994) emphasizes the necessity of converting the status quo of individual decision-making process in the form of appearances. He suggests that explaining correct answers on a certain case can help auditors to acquire procedural knowledge. From this, auditors learn and update their expectations by using a system that examines the cognitive factors (Brewster, 2011). The acquisition and organization of Downloaded by Fudan University At 06:50 15 March 2017 (PT) such knowledge through the working memory is called the process of learning (Bonner, 2007). Hogarth (2001) stands by the belief that the concept of learning consists of the quality of feedback and the consequence of errors. He adds that the auditors’ knowledge acquisition for the analytical procedure is improved through feedback or by increasing their cognitive efforts (Bonner and Walker, 1994; Earley, 2001; Moreno et al., 2007). Tokar, Aloysius and Waller (2012) support their claim with empirical evidence stating that effective training programs with feedback can enhance the acquisition of knowledge and the quality of decision making. Cooper (1981b) states that training provided on corrective feedback can also mitigate the halo effect. In the explanatory-feedback knowledge acquisition method, Cooper (1981b) claims that individuals will be confronted with additional information that can neutralize the strong perception already attached to the memory of the auditors. In their study, Balzer and Slusky (1992) came to the conclusion that feedback is an effective factor in decision-making and it aids in increasing the accuracy of the decision-making process. In order to mitigate hindsight and foresight bias, Lowe and Reckers (2000) use foresight decision aid in altering auditors’ foresight perspective so as to approach hindsight perspective. They note that audit managers’ review on clients’ case is an appropriate decision aid to mitigate the halo effect. 13 Similarly, Bonner and Walker (1994) indicate that explanatory feedback and rule understanding that works well in a well-structured learning environment may also be applied in an ill-structured audit domain. It is expected that providing information is less costly when compared to the acquisition of procedural knowledge and explaining to auditors why the given answer can help them to debias the halo effect. Earley (2001) finds that auditors who receive explanatory feedback tend to have better professional judgments than those who do not receive Downloaded by Fudan University At 06:50 15 March 2017 (PT) explanatory feedback. Since the halo effect influences professional judgment, knowledge acquisition, as an explanatory feedback training method, should enhance professional judgment so that it mitigates the halo effect. The halo effect was also discussed by Clarkson, Emby and Watt (2002) who suggest that there may be both motivational and cognitive components to the outcome effect and instruction to evaluators, which may effectively counteract the potential for the outcome bias. These factors, it is claimed, can mitigate the halo effect in assessing the risk assessment of material misstatement via the knowledge acquisition method. It is proposed that the method of knowledge acquisition in mitigating the halo effect is also explanatory feedback. Based on the previous arguments and research, the following second hypothesis is proposed: H2: Auditors with the halo effect condition will make more accurate decision if they receive explanatory feedback. 3. Research method Design This research employed the experimental method to test the causal relationship between information scopes, knowledge acquisition method and risk assessment of material misstatement. 14 More specifically, pre-test and post-test control group designs were used since there are experiment and control group, which were not manipulated. Subjects were randomly classified into experimental and control groups in order to ensure that inter-group subject conditions were equivalent. The experiment was conducted by organizing the seminar on International Standard Auditing (ISA): Experience and Learning from Auditors’ Error Typology and this was held in Downloaded by Fudan University At 06:50 15 March 2017 (PT) Surabaya, Indonesia, on 2nd February, 2013. The seminar was considered to be effective if auditors were invited as subjects of the experiment. By and large, this experiment could be described in the experiment matrix of 2x3 between-subject research. Insert Table 1 Here. Operational definition and measurement of Variables The independent (manipulated) variables were the halo effect (low or high) and knowledge acquisition method (self-explanation, explanatory feedback, and no self-explanation and explanatory feedback as control group). The dependent variable in this research is the audit decision in determining the risk assessment of material misstatement for sales account. More specifically, the variables were operationally defined and measured as follow: 1. The halo effect was manipulated by providing subjects with a video of the client’s profile and information scope. Information scope referred to the information breadth of the results of the strategic assessment made by the audit team leader. The information was provided specifically and holistically. Specific (holistic) information scope triggered low (high) level halo effect. This holistic and specific information scope was adapted from Dilla and Stone (1997). Holistic information scope referred to information that consisted of sentences 15 presented extensively and comprehensively. Comparative figures of account balance were accompanied by information on the increase of account balance presented in relative (percentage) figures. 2. Self-explanation was a knowledge acquisition method that allowed subjects to provide a detailed explanation of their preferred judgment in the analytical procedure assignment. Explanatory feedback was a knowledge acquisition method that provided feedback on the Downloaded by Fudan University At 06:50 15 March 2017 (PT) client’s case analysis, which could be used by subjects to learn about their case and then to determine the risk assessment of material misstatement of sales account in the analytical procedure assignment. 3. Audit decision was the auditor’s determination on risk assessment of materials misstatement of sales and cost of goods sold accounts during the analytical test with score ranging from one (very low) to seven (very high). Determining the risk assessment of material misstatement cost of goods sold aimed to disguise manipulation and to reduce demand effect. Subjects determined the risk assessment of material misstatement of sales account three times: before watching the videos and receiving client’s profile booklet, after watching the videos and receiving client’s profile booklet, and after receiving self-explanation and explanatory feedback mitigation strategy. Similar to O’Donnel and Schultz (2005), client’s condition was a minimarket distributor that had been adjusted to the Indonesian condition. Visual features in the form of photograph and video were added in order to provide a positive impression that would eventually generate a halo effect on the subjects. Control groups (not receive self-explanation and explanatory feedback) received placebo information because they did not receive mitigation strategy. More specifically, the placebo 16 information consisted of information regarding client’s firm profile. This information content was similar to the one contained in the video and booklet. Subjects were asked three questions as a manipulation check of self-explanation and explanatory feedback knowledge acquisition method. If subjects gave correct answers out of at least two of three questions, they were considered as having passed the manipulation check. Data from the subjects who did not pass the second manipulation check were excluded. Downloaded by Fudan University At 06:50 15 March 2017 (PT) The experiment procedure and case material This experiment was a paper-and-pen test: an experiment that used a set of questionnaire module as the instrument. Subjects answered the questionnaire manually (written) during the seminar session. To manipulate the halo effect, the experiment session of O’Donnel and Schultz (2005) was modified. Meanwhile, Earley (2001, 2003) was used as a reference to manipulate the selfexplanation and explanatory feedback methods. Subjects were then randomized by distributing the experiment module randomly so as to allow subjects the same opportunity to receive manipulation. Subjects were then assigned to determine the risk assessment of material misstatement of sales and cost of goods sold during the analytical test. They were then positioned as auditors dealing with a new client for an audit task assigned by the partner. In the first module of the study, information provided by the partner was manipulated. This information includes holistic and specific information scope that came in the form of the client’s business and industry. Next, information stating that the partner had obtained an understanding of the client’s business and industry was provided. Subjects were then told to perform an initial analytical procedure so as to determine the risk of material misstatement of sales account as the basis for the partner to plan the audit respectively. In this study, the analytical procedure was performed after the subjects had received information that consisted of holistic or specific 17 information scope from their partner (as a manipulation). After receiving information scope in the form of sales and cost of goods sold accounts from the partner, the subjects were then required to determine the risk assessment of material misstatement of sales and cost of goods sold account. Finally, the subjects answered the questions as a manipulation check of holistic information or specific information scope. The second module of this study contained the halo effect mitigation strategies that Downloaded by Fudan University At 06:50 15 March 2017 (PT) provided more partner information and information encompassing explanatory feedback and selfexplanation as manipulation. The control group who was given placebo information, which included the profile of the client’s firm (previously displayed in a video format but added with narration). After the experiment, subjects were debriefed and told that this audit simulation would be beneficial to practitioners. The aim of the debriefing was to help subjects to return to the situation and emotion they had experienced prior to the pre-manipulation condition. 4. Data analysis and results Descriptive statistics The subjects of this study comprised junior auditors, senior auditors, managers, supervisors, and partners of audit firms who had been invited to attend the seminar on International Standard Auditing (ISA). Table 2 displays the details of the invitees and attendance rate of the participants. Insert Table 2 Here. In this study, an experimenter led the audit simulation, which was based on an experiment protocol (attached). The audit simulation took about 50 minutes while the distribution and 18 collection took about three minutes each. A total of 56 minutes was needed to arrange the experiment. Modules were randomly distributed to the subjects. This was to ensure that every individual had the same opportunity to receive all the audit simulation case experiences. Table 3 illustrates the distribution of subject into the experiment and control cell. Insert Table 3 Here. Downloaded by Fudan University At 06:50 15 March 2017 (PT) As seen in Table 3, the number of subjects in each cell is not the same and this is because the variation in number is not significant. The table also shows that subjects in different cells do not have different demographic characteristics. Therefore, it was expected that the randomisation would be effective since every individual subject had the same opportunity to receive the simulation case which also contained holistic or specific scope case or a mitigation strategy of self-explanation, explanatory feedback, or no mitigation strategy (control group). Description of the characteristics of research subjects based on mitigation strategy manipulation is provided in Table 4: Insert Table 4 Here. Subjects with various characteristics (sex, age, working years, position in audit firms, or highest educational level) are spread out in either the manipulation groups (self-explanation, explanatory feedback) or in the control group, as shown in Table 5. It is expected that such characteristics difference do not affect the audit decision. The result of an ANOVA test indicates the demographic characteristics (sex, age, position in audit firms, working years, latest education attained, participation in accountant professional education, and participation in audit training) on audit decision (risk assessment of material misstatement of sales account). 19 Insert Table 5. Here Hyphotesis Testing Our first hypothesis states that auditors with the halo effect will make more accurate audit decision if they perform self-explanation. The test result of hypothesis 1 is provided in Table 6. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Insert Table 6 here. As can be seen, the result of the independent t-test for the group receiving information from the holistic scope shows that the F value on Levine test is 0.096 with a significance value of 0.760. This statistic indicates that the average value of the risk assessment of material misstatement of sales account in cell 1 (experimental group) is not significantly different from the average value of risk assessment of material misstatement in cell 3, the control group. The result of the group having information with holistic scope reveals that F value on a Levene test is 0.989 with significance value of 0.331, which means that the variance of both groups are the same and the t value is 0.632 with probability significance of 0.534. These findings indicate that there is no significant risk assessment of material misstatement from the group receiving self-explanation mitigation strategy as compared to the control group not receiving any mitigation strategy. Based on this, it can be concluded that our second hypothesis cannot be empirically supported and the self-explanation knowledge acquisition method is not an appropriate mitigation strategy for the halo effect. In other words, self-explanation method does not have a significant effect on the risk assessment of material misstatement when auditors are confronted with information acquired from the holistic scope, which causes high levels of halo 20 effect. In this regard, the current study has failed to propose that the self-explanation knowledge acquisition method as a mitigation strategy could reduce the halo effect in determining the risk assessment of material misstatement. The essence of the self-explanation method is that it allows auditors to rationalise their judgment and to process the information given by partners in a holistic scope. Further, it also allows auditors to be able to determine more accurately the risk assessment of material Downloaded by Fudan University At 06:50 15 March 2017 (PT) misstatement than those determined before. In this study, it seems that those auditors with a high level of halo effect were affected in their performance to conduct self-explanation and revise their previous professional judgment. This study has empirically shown that auditors who performed self-explanation were unable to revise their previous professional judgment. This study also shows that subjects in the self-explanation group may possibly have personality types, which prefer verbal argumentative mode to written ones. It is possible that the belief in the revisions, which could allow auditors to rethink and then express their thoughts in the written form, has the potential to confine such auditors in making arguments. Renkl (1999) notes that up-front instruction in self-explanation is ineffective while Earley (2001) asserts that participants with little or no learning in self-explanation may also find the strategy costly not just because of the extra time they require in order to be able to practise it effectively but also that it may not suit their personality types. It has been noted that auditing research reporting on similar issues note that auditors tend to generate a low explanation in identifying the correct cause of a particular fluctuation because of fixation (Libby, 1985; Libby and Frederick, 1990; Asare and Wright, 1995, 2003; Bierstaker, Bedard and Biggs, 1999). In contrast, when auditors were allowed to think and express their ideas in the written form as a mechanism to revise their belief, they were found to have space limitation in expressing their arguments. From this outcome, it can 21 be deduced that participants within the self-explanation group may be experiencing personality type issues which concern their preference for oral communication rather than written ones. Consequently, these auditors were unable to change their decisions within the limited time given. In short, such auditors may need more time to learn. There may be additional issues too; for instance, participants may prefer computer-assisted writing strategy to manual writing strategy as the self-explanation technique. If this is the case, then it is possible that the self-explanation Downloaded by Fudan University At 06:50 15 March 2017 (PT) method, even though thought to be able to change the auditors’ decisions and judgements, would be less effective in influencing the halo effect cognitively, thereby, leading to inaccurate audit decisions. The existence of the explanatory-feedback knowledge acquisition method as a mitigation strategy method helps to reduce the role of the halo effect in determining the risk assessment of material misstatement. Theoretically, groups with high-level halo effect will change their assessments when they receive explanatory feedback. Meanwhile, control groups, which did not receive explanatory feedback, will not change their assessments. Hypothesis 2 was next tested by comparing the difference of the risk assessment of material misstatement of sales account (pre-test) and the risk assessment of material misstatement of sales account (post-test) by using an independent t-test. The test result of hypothesis 2 can be seen in Table 7. Insert Table 7 here. The results reveal a significant difference between cell 2 (low halo effect and explanatoryfeedback mitigation strategy) and cell 3 (low halo effect without mitigation strategy). Statistically, Table 7 describes the t = 2.422 with probabilistic significance of 0.025 for the group with low level halo effect. The test result of hypothesis 3 on the group with holistic scope information shows that there is a significant difference between cell 5 (explanatory feedback) and 22 cell 6 (without mitigation) (t = 2.200, p = 0.04). The results indicate that explanatory-feedback knowledge acquisition method can be used as a mitigation strategy for the halo effect so that professional judgment becomes more accurate. The results support hypothesis 2, which states that the knowledge acquisition method of explanatory feedback will reduce the halo effect in determining the risk assessment of material misstatement. The findings noted here are also consistent with the findings of previous studies, Downloaded by Fudan University At 06:50 15 March 2017 (PT) which found that explanatory feedback enhances the accuracy of decision-making (Balzer and Slusky, 1992; Earley, 2001; Bonner and Walker, 1994). The first step, halo effect emerges when auditors are impressed by the convincing condition of their firms and when they receive information with a holistic scope from their partners. A positive impression of the client’s firm condition can affect the mental representation of the auditors at the subconscious level. The halo effect leads to a reduction in the sensitivity of evidence, which is in conflict with the first impression. The next phase asked subjects to learn about the information on sales and cost of goods sold accounts provided by their partners. They were then required to perform the analytical procedure, which compares the quantitative and qualitative information and the account balance acquired from 2011 and 2012. The halo effect would exist when two things occur: when they receive information from partners and when the accuracy of their decisions in determining the risk assessment of material misstatement is affected. More specifically, the halo effect can be seen in the risk assessment of material misstatement within the group when provided with holistic scope and specific scope information. Results showed that the risk assessment of material misstatement determined by the group with high halo effect (holistic scope information) is lower than that of the group with low halo effect (specific scope information). 23 Good initial assessment on clients can be used as a basis to make decisions when making subsequent decisions (explaining representativeness heuristics). This tendency can be reduced when managers provide explanatory feedback that comes in the form of reviews on clients’ case, especially those on the fluctuation of sales and cost of goods sold accounts. In addition, the outcome of this study also indicated that explanatory feedback could increase the accuracy of the auditors’ professional judgment, which can therefore, reduce the halo effect. In this regard, the Downloaded by Fudan University At 06:50 15 March 2017 (PT) findings of this study echoes what Cooper (1981b) says when he suggests that training with corrective feedback can mitigate the halo effect. 4. Conclusion The research findings of this paper have provided empirical evidence which indicate that the halo effect phenomena emerges among auditors who received holistic information, thereby, accentuating the risk assessment of material misstatement to be less accurate as compared to the accuracy of auditors who received specific information. Auditors provided with convincing clients’ initial assessment and given holistic scope information by partners tend to experience high level halo effect, thereby, making the audit decision on low risk of material misstatement. This tendency is caused by the fact that auditors were still influenced by the convincing assessment on client’s condition which had been taken to be a consideration that clients with such situations would have low risk assessment of material misstatement. On the contrary, auditors who received convincing client’s information and also given specific scope information tend to experience lower level halo effect therefore, making audit decision on higher risk assessment of material misstatement. 24 This research proposes that self-explanation and explanatory feedback knowledge acquisition methods can be positively used to enhance auditors’ judgement. Our results do not support explanatory knowledge acquisition method as a strategy of mitigating the halo effect. The findings of this research show that self-explanation in written narration cannot revise initial assessment. This research provides empirical evidence that suggest that explanatory feedback in the Downloaded by Fudan University At 06:50 15 March 2017 (PT) form of managers’ review is a knowledge acquisition method that can be used as a mitigation strategy for the halo effect experienced by auditors. Mitigated halo effects can be detected based on the increased accuracy of professional judgment in determining material misstatement. The findings of this study are consistent with those of Earley (2001, 2003) who argues that explanatory feedback can increase auditors’ professional judgment. It appears that explanatory feedback in the form of audit review is a method of audit quality control and auditor training (Rich, Solomon and Trotman, 1997). The results of this study support those of previous studies hence, proving that audit firms routinely attempt to enhance the effectiveness and efficiency of their reviews (Bamber and Bylinski, 1987; Rich, Solomon and Trotman, 1997; Gibbins and Trotman, 2002; Miller, Fedor and Ramsay, 2006). This study uses self-explanation with manual technique but in practice, most auditor use audit tools based on computer. Experimental settings with computer to extract self-explanations could not be administered because of the logistics limitation set by the seminar setting. This research used individual decision, which in practice, is applied by most auditors in combination with discussion held in an audit team. 25 References Arel, B., Kaplan, S.E. and O’Donnel, E. (2005), “Halo effects during internal control evaluation: the influence of management self-assessment on auditor judgment”, working papers, Arizona State University. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Asare, S. 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(2014), “Halo effect in analytical procedure: the impact of client profile and information scope”, Global Journal of Business Research, Vol. 8 No. 1, pp.9-16. Wilks, T. (2002), “Predecisional distortion of evidence as a consequence of real-time audit review”, The Accounting Review, Vol. 77 No. 1, pp. 51-71. 29 Appendix Table 1. Experimental Matrix Halo Effect Low Halo Effect Downloaded by Fudan University At 06:50 15 March 2017 (PT) High Halo Effect Knowledge Acquisition Method Self-explanation Explanatory Without SelfFeedback explanation and Explanatory Feedback CELL 1 CELL 2 CELL 3 CELL 4 CELL 5 CELL 6 Table2. Details of Invitation and Attenandce Rate of Participants Explanation Invitations sent to audit firms through fax Invitations sent to audit firms through e-mail Invitations sent to KAP via postal Audit firms registering up to 1 February 2013 Percentage of audit firms registering : invitation sent Audit Firms attending Percentage of audit firms attending : audit firms registering Auditors registering Auditors attending Percentage of auditors attending : auditors registering Auditors filling in the simulation completely Auditors not qualifying research criteria (experience >20 years) Auditors qualifying research criteria Percentage of qualifying auditors : auditor attending Number 41 40 51 25 Percentage 60% 19 76% 110 72 65,4% 67 2 65 90,2% Table3. Distribution of subjects in Experiment Cells and Control Cells Cells Halo Effect Mitigation Strategy Number Percentage (Persons) 1 Low Self-explanation 10 15.4 2 Low Explanatory feedback 11 16.9 3 Low Control 11 16.9 4 High Self-explanation 11 16.9 5 High Explanatory feedback 10 15.4 6 High Control 12 18.5 Total subjects 65 100 1 Downloaded by Fudan University At 06:50 15 March 2017 (PT) Table 4. Characteristics of Research Subjects based on Mitigation Strategy Manipulation Explanation Mitigation Strategy Self- Explanatory Control explanation Feedback Group (Persons) (Persons) (Persons) Sex o Male (N=32) 11 12 5 o Female (N=33) 10 9 7 Age Group o 20 - < 25 year 6 6 9 o 25 - < 30 year 1 4 4 o 30 - < 35 year 1 2 5 o 35 - < 40 year 1 2 0 o 40 - <45 year 3 1 0 o - < 45 year 2 0 1 Position o Junior Auditor 13 14 11 o Senior Auditor 5 5 6 o Manager 1 0 2 o Supervisor 2 2 0 o Partner 0 0 2 Working Experience o < 1 year 0 2 1 o 1 - < 2 year 12 8 12 o 2 - < 4 year 4 3 2 o 4 - < 6 year 3 5 3 o 6 - < 8 year 1 1 2 o 8 - < 10 year 0 1 0 o > 10 year 1 1 3 Education o Bachelor – Accounting 21 18 21 o Bachelor – non 0 2 0 Accounting o Master – Accounting 0 1 0 o Master – non0 0 0 Accounting Participation in accountant professional education o Yes 16 14 15 2 Downloaded by Fudan University At 06:50 15 March 2017 (PT) o No Participation in audit training o Yes o No 5 7 8 7 14 11 10 12 11 Table 5. Test of Demographic Characteristics on the Determination of Material Misstatement Risk of Sales Account Risk of Material Misstatement of Sales Account Independent Variable Df F-Statistic Sig Sex 1 0.328 0.571 Age 5 2.088 0.090 Position 2 1.783 0.183 Experience 14 1.321 0.245 Education 2 0.001 0.983 Participation in accountant 1 0.010 0.955 professional education Participation in audit training 1 0.681 0.415 Table 6. Results of Test of Hypothesis 1 PANEL A Cell 1 (N=10) Cell 3 (control) (N=11) PANEL B Cell 4 (N=11) Cell 6 (control) (N=12) Halo Effect Mitigation Low Selfexplanatio n Control Low Pre-test (a) Post-test (b) Difference between Post-test – Pre-test (c) Difference F levene test (sign) Levene test F = 0.096 Sign= 0.760 5.200 (1.619) 4.800 (1.989) -0.400 (2.01) 5,000 (1.265) 4,545 (1.635) -0,455 (1.37) t-test t =0.073 Sign= 0.942 High Selfexplanatio n 3.727 (1.954) 4.090 (1.814) 0.363 (0.809) Levene test F = 0.762 Sign= 0.393 High Control 4.250 (1.712) 4.250 (1.712) 0.000 (1.651) t-test t =0.660 Sign= 0.516 3 Table 7. Results of Test of Hypothesis 2 PANEL A Cell 2 (N=11) Downloaded by Fudan University At 06:50 15 March 2017 (PT) Cell 3 (control) (N=11) PANEL B Cell 5 ( N=10) Cell 6 (N=12) Halo Effect Mitigation Pre-test (a) Post-test (b) Difference between Post-test – Pre-test (c) Difference F levene test (sign) High Explanatory Feedback 4.818 (1.537) 5.636 (0.809) 0.818 (1.078) Levene test F = 0.023 Sign= 0.881 High No Mitigation 5,000 (1.265) 4,545 (1.634) -0,454 (1.368) Low Explanatory Feedback 4.100 (1.449) 5.400 (1.955) 1.300 (0.948) Low No Mitigation 4.250 (1.712) 4.250 (1.712) 0.00 (1.651) ** Significant at 5% 4 t-test t =2.442 Sign= 0.025** Levene test F = 0.309 Sign= 0.584 t-test t =2.200 Sign= 0.040** Participant’s Identification Downloaded by Fudan University At 06:50 15 March 2017 (PT) Please fill in the following data and cross (X) your answer. 1. Sex □ Female 2. Age ........ years 3. Position □ □ □ Junior Auditor Senior Auditor Tenure as an auditor ........... year 5. Highest level of education □ □ □ □ □ □ □ □ □ 7. 8. Ever attended accounting profession education (PPA) ? Ever attended audit training (in the last 2 years)? Number of client you have audited in the last one year □ Manager □ Supervisor □ Partner Other, please specify .................................. 4. 6. □ Male Bachelor, accounting Bachelor, non-accounting, please specify.................... Master, accounting Master, accounting, please specify............................. PhD Yes No Yes, please specify .....................times Never Please specify ...................... Accounting and Auditing Basic Understanding You are requested to answer the following questions by crossing (X) the answer that you consider to be the correct one. 1. Cost of Goods Sold is determined from : a. Sales + Beginning Inventory - Purchases b. Beginning Inventory + Purchase – Ending Inventory c. Sales +Purchase – Ending Inventory 1 2. Gross Profit is determined from : a. Sales – Operational Costs b. Operating Profit – Other Costs c. Sales – Cost of Goods Sold 3. In order to increase their gross profit, clients can misstate the accounts by ..... a. Increasing Cost of Goods Sold, keeping Sales the same. b. Increasing Cost of Goods Sold, decreasing Sales c. Decreasing Cost of Goods Sold, increasing Sales Downloaded by Fudan University At 06:50 15 March 2017 (PT) 4. When sales increase, then information that can be traced back is ..... a. Product selling price b. Quantity of products purchased c. Product quality 5. When auditing sales account, auditors must trace information of....... a. Increase or decrease of operating costs b. Increase or decrease of selling price or product quality c. Increase or decrease of number of suppliers INTRODUCTION OF SIMULATION YOUR ROLE You act as an independent auditor of Wikantyo and Partner Audit Firm that is located in Jakarta. NEW CLIENT You are now performing an audit assignment of financial statements ended December 31 2012 of PT JACKOMART, a new client which is located in Jakarta. • You are requested to answer based on the existing information, not based on pretension or speculation. • Please follow instructions from the trainer when opening pages of the modules. • Please do not cooperate with other participants during simulation. • You are not altering your previous answers. • There is no right or wrong answer carefully and thoughtfully. • Your identity remains confidential. in this case, but you are requested to answer 2 Understanding of PT Jackomart Business Your partner and audit team manager already had meetings with the client and obtained information on client’s business. Downloaded by Fudan University At 06:50 15 March 2017 (PT) You are required by partner to understand client’s business by watching company profile video and reading company booklet profile of PT Jackomart. You are requested to watch company profile of PT Jackomart After finishing watching the video, you are requested to read company profile booklet of PT Jackomart ----Please do not open the next page before the trainer’s instruction --- 3 Initial Assessment of PT Jackomart Based on Company Profile You are requested to answer the following questions based on client’s company profile video and booklet by crossing (X) the most appropriate choice. You may reopen company profile booklet of PT Jackomart. 1. Based on company profile video and booklet of PT Jackomart, how is your initial assessment on minimarket management of PT Jackomart? Downloaded by Fudan University At 06:50 15 March 2017 (PT) Not Good 1 2 3 4 5 6 7 Very Good 2. Based on company profile video and booklet of PT Jackomart, how is your initial assessment on condition of distribution system of PT Jackomart? Not Good 1 2 3 4 5 6 7 Very Good 3. Based on company profile video and booklet of PT Jackomart, before taking a closer look at financial data how is your initial assessment on financial performance of PT Jackomart? Not Good 1 2 3 4 5 6 7 Very Good Initial Assessment of PT Jackomart based on Company Profile Questions No 4 & 5 are related to initial assessment for misstatement risk of Sales and Cost of Goods Sold accounts . Based on company profile video and booklet of PT Jackomart as a large and reputable retail company, please determine the risk of missatement of Sales and Cost of Goods Sold by crossing (X) on the answer that you consider to be correct. High misstatement risk: possibility that account balance presented unfairly is high Low misstatement risk : possibility that account balance presented unfairly is low 4 4. Based on company profile video and booklet of PT Jackomart as a large and reputable retail company, how is your initial assessment on misstatement risk of Sales account PT Jackomart? Very Low 1 2 3 4 5 6 7 Very High 5. Based on company profile video and booklet of PT Jackomart as a large and reputable retail company, how is your initial assessment on misstatement risk of Cost of Goods Sold account PT Jackomart? Downloaded by Fudan University At 06:50 15 March 2017 (PT) Very Low 1 2 3 4 5 6 7 Very High 6. Please mention an Indonesian company which has similar condition to PT Jackomart …………………………………………………………………………………………………………………………………… ….. ----Please do not open the next page before the trainer’s instruction --- 5 Downloaded by Fudan University At 06:50 15 March 2017 (PT) Simulation Instruction • In the next phase, you are in charge of determining risk of material misstatement of Sales and Cost of Goods Sold accounts by performing analytical procedure (comparing qualitative information from partner’s interview with client with qualitative information, i.e. increase and decrease of Sales, Cost of Goods Sold, and Gross Profit account balance) • Partner has made interview with client’s managers. • You will receive information from partners about the details of Sales and Cost of Goods Sold accounts. • The information serves as the basis for determining risk of material misstatement of Sales and Cost of Goods Sold accounts. ----Please do not open the next page before the trainer’s instruction --- 6 Information from Partner MANIPULATION OF HIGH HALO EFFECT (HOLISTIC INFORMATION SCOPE) The following is information from partner about Sales and Cost of Goods Sold accounts based on interview with PT Jackomart management and initial analysis of parts of income statement. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Industry Condition AND Jackomart Position • Indonesian retail industry is continuously expanding and attracting local and foreign players. • On average purchasing power is increasing. • As a large retail company, Jackomart lies in the industry average, indicating that there is no significant change in selling price from previous year to current year. • Product composition on ending inventory for this year is relatively stable. Sales • The company has to set competitive selling price due to intense competition. • The 2012 sales is increasing compared to previous year. Cost of Goods Sold • CGS components consist of beginning inventory, purchase, and ending inventory. • The 2012 CGS is increasing compared to previous year. Following are parts of client’s comprehensive income statement that are related to Sales and CGS: Account 2012 (in million Rupiah) 2011 (in million Rupiah) Sales 21,678,808 18,409,314 CGS 17,343,046 15,647,917 7 MANIPULATION OF LOW HALO EFFECT (SPECIFIC INFORMATION SCOPE) The following is information from partner about Sales and Cost of Goods Sold accounts based on interview with PT Jackomart management and initial analysis of parts of income statement. Industry Condition AND Jackomart Position • Indonesian retail industry is continuously expanding and attracting local and foreign players. • On average, purchasing power is increasing. • There is no change on average selling price from last year to this year. • There is no significant change on average purchasing price. • Product composition on ending inventory for this year is relatively stable. Downloaded by Fudan University At 06:50 15 March 2017 (PT) Sales • The company has to set competitive selling price due to intense competition. • Percentage of 2012 sales increase is 17.76% compared to last year. Cost of Goods Sold • CGS components consist of beginning inventory, purchase, and ending inventory. • Percentage of 2012 CGS increase is 10.83% compared to last year. Following are parts of client’s comprehensive income statement that are related to Sales and CGS: Account 2012 (in million Rupiah) 2011 (in million Rupiah) Change (%) Interview Results Sales 21,678,808 18,409,314 17,76% There is no increase in product selling price Cost of Goods Sold 17,343,046 15,647,917 10,83% There is no change in product composition and purchasing price of any product. Your Task: Analytical procedures that you have to perform are: 1. Comparing information from management and client managers with account balance comparison. Please also determine whether there is any discrepancy between information from interview and account balance comparison. 2. Comparing fluctuation among balances to identify whether there exists out-of-pattern balance increase or decrease. 8 Please determine risk of material misstatement (the potentials that a certain account is not presented fairly) for Sales and Cost of Goods Sold account by crossing (X) the answer that you consider to be correct. You can imagine the condition of PT Jackomart as a large and reputable retail company, as depicted in the video or booklet to help determine risk of material misstatement of Sales and CGS accounts Downloaded by Fudan University At 06:50 15 March 2017 (PT) 1. Risk of material misstatement for Sales account: Very Low 1 2 3 4 5 6 7 Very High 2. Risk of material misstatement for Cost of Goods Sold account: Very Low 1 2 3 4 5 6 7 Very High After analyzing operating information provided before, you are requested to answer the following questions by crossing (x) the answer that you consider to be correct. In answering the questions, you may not open previous pages. QUESTIONS OF MANIPULATION CHECK (HIGH HALO EFFECT) 1. From 2011 to 2012, sales of PT Jackomart ….. a. Increase b. Decrease c. Remain stable 2. From 2011 to 2012, costs of goods sold of PT Jackomart ….. a. Increase b. Decrease c. Remain stable 3. Management information explains that Jackomart’s position relative to industry is ………. a. Equal to industry average b. Higher than industry average c. Lower than industry average 9 MANIPULATION CHECK QUESTIONS FOR LOW HALO EFFECT 1. From 2011 to 2012, sales of PT Jackomart ….. a. Increase by 17,76% b. Decrease by 17,76% c. Increase by 10,83% 2. From 2011 to 2012, costs of goods sold of PT Jackomart ….. d. Increase by 10,83% e. Decrease by 10,83% f. Remain stable Downloaded by Fudan University At 06:50 15 March 2017 (PT) 3. Interview with Jackomart’s management reveals that …. a. There is no increase of number of employees b. There is no increase of average selling price c. There is no increase in average number of supplier 10 Downloaded by Fudan University At 06:50 15 March 2017 (PT) Simulation Instruction • In this module 2, you are requested to evaluate misstatement risk that you have determined in Module 1. • You may not alter your answers in Module 1. • You will again learn about information from partner that you have received in module 1. • Please think again your answer in Module 1 after learning about information from partner again. • Please determine again risk of material misstatement of Sales and CGS accounts. ----Please do not open the next page before the trainer’s instruction ---- 11 Information from Partner SELF-EXPLANATION MANIPULATION Please re-read the following information that you have received in Module 1 The following is information from partner about Sales and Cost of Goods Sold accounts based on the interview with PT Jackomart management and initial analysis of parts of income statements: Industry and Jackomart Condition • Indonesian retail industry is continuously expanding and attracting local and foreign players. • On average, purchasing power is increasing. Downloaded by Fudan University At 06:50 15 March 2017 (PT) • As a large retail company, Jackomart is above industry average, indicating that there is no significant change in average selling price from previous year to this year. • Product composition on ending inventory for this year is relatively stable. Penjualan • The company has to set competitive selling price due to intense competition. • The 2012 sales is increasing compared to previous year. Cost of Goods Sold • CGS components consist of beginning inventory, purchase, and ending inventory. • The 2012 CGS is increasing compared to previous year. Following are parts of client’s comprehensive income statement that are related to Sales and CGS: Account 2012 (in million Rupiah) 2011 (in million Rupiah) Sales 21,678,808 18,409,314 CGS 17,343,046 15,647,917 12 You are requested to evaluate risk of material misstatement of Sales and CGS accounts that you have determined in module 1. Downloaded by Fudan University At 06:50 15 March 2017 (PT) To help reassess risk of material misstatement of Sales and CGS accounts, you are requested to answer the following questions. Answer No Client Information 1. Sales account is the account that is potentially overstated in order to make firm performance look better. 2. Does 2012 gross profit increase from previous year? 3. Does 2012 sales increase from previous year? 4. Does 2012 gross profit increase from previous year? 5. Is sales increase proportional with CGS increase? 6. Is gross profit increase proportional with sales increase? 7. Is there any information from client’s management that Jackomart’s condition is the same with industry average in the sense that there is no increase in selling price in accordance with sales account balance data ? 8. Is there any information from client’s management that Jackomart’s condition is the same with industry average in accordance with CGS account balance data? Yes No After answering the above questions, you are requested to evaluate misstatement risk that has been given in Module 1. Please determine again risk of material misstatement for Sales and CGS account by crossing (X) on the answer that you consider to be correct. 1. Risk of material misstatement for Sales account: Very Low 1 2 3 4 5 6 7 Very High 6 7 Very High 2. Risk of material misstatement for Cost of Goods Sold account: Very Low 1 2 3 4 5 Please explain narratively information that you rely on in making judgment when determining risk of material misstatement of Sales account. 13 Downloaded by Fudan University At 06:50 15 March 2017 (PT) Please explain narratively information that you rely on in making judgment when determining risk of material misstatement of CGS account. 14 Please answer the following questions based on PT Jackomart information that you have received by crossing (X) the answer you consider to be correct. Downloaded by Fudan University At 06:50 15 March 2017 (PT) In answering the questions, you may not open the previous pages. 1. When you make judgment, information that can be used to determine risk of material misstatement of Sales account: ….. a. Composition of board of directors b. Minutes of meeting c. Comparison of account proportionality of Sales account with Cost of Goods Sold account. 2. When you make judgment, information that can be used to determine risk of material misstatement of CGS account: ….. a. Increasing number of supplier. b. Comparison of CGS increase in 2011-2012 with manager’s information that there is no increase in purchasing price or quantity of products purchased c. Sales turnover 2011-2012 3. When you reconsider your judgment, information that can be used to determine risk of material misstatement of Sales judgment: ….. a. Is CGS increase proportional with Sales increase? b. Is there any director change? c. Is there any new product purchase? 15 EXPLANATORY FEEDBACK MANIPULATION The Results of Review of Wikantyo & Partner Audit Firm Manager Downloaded by Fudan University At 06:50 15 March 2017 (PT) The following are the results of your team manager’s review, please think every review point and determine again misstatement risk of Sales and CGS accounts: • Percentage of Sales increase should be proportional with increase of CGS and Gross Profit. • Percentage of Gross Profit increase should be proportional with percentage of Sales increase. • No significant increase of selling price, product composition or quantity, sales increase should be stable. • No significant increase of selling price, product quantity or composition purchased, percentage of CGS increase should be stable. • In 2012, percentage of gross profit to sales increase, even though from 2011-2012 sales and CGS should be stable. Please trace every review point with the following account balance comparison: Account 2012 (in Million Rupiah) 2011 (in Million Rupiah) Change Interview Result (%) Sales 21,678,808 18,409,314 17.76% No increase of product selling price CGS 17,343,046 15,647,917 10.83% No increase of product purchasing price and composition. 4,335,761 2,761,397.17 57% 20% 15% Gross Profit % Gross Profit on Sales After analyzing your manager’s review, you are requested to evaluate material misstatement that has been provided in Module 1. Please determine risk of material misstatement for Sales and CGS account by crossing (X) the answer you consider to be correct. 1. Risk of material misstatement for Sales account: Very Low 1 2 3 4 5 6 7 Very High 16 2. Risk of material misstatement for Cost of Goods Sold: 1 2 3 4 5 6 7 Very High Downloaded by Fudan University At 06:50 15 March 2017 (PT) Very Low 17