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chapter 1 multble

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Nicholas
Carr, an
editor at
Harvard
Business
Review
wrote an
article
titled "IT
Doesn't
Matter,"
which
stirred
significant
debate in
the
business
community
. Which of
the
following
was NOT
one of
Carr's
arguments
?
All firms can use IT to achieve a strategic edge over its competitors.
Advantage obtained by one company using IT can easily be copied by
another company.
IT is a commodity based on standards that all companies can freely use.
IT is no longer a differentiating factor in organizational performance.
Answer: 1
There are five factors to consider when assessing the growing impact of IT in
business firms both today and over the next ten years. Which one of the
following is NOT one of those factors?
Internet growth and technology convergence
Transformation of the business enterprise
Growth of the globally connected economy
Emergence of more personal appliances
Answer: 4
The _______________ is bringing about a convergence of technologies, roiling
markets, entire industries, and firms in the process.
Internet
intranet
extranet
market structure
Answer: 1
Due to networking and the Internet, relationships with customers, employees,
suppliers, and logistic partners are becoming:
strained relationships.
disjointed relationships.
digital relationships
analog relationships.
Answer: 3
As a supplier, you cannot do business with Wal-Mart unless you adopt their
well-defined:
business policies.
marketing strategies.
digital technologies.
accounting procedures.
Answer: 3
One characteristic difference between the new manager and the traditional
manager is the new manager's:
decision to work through established channels.
reliance on informal commitments and networks to establish goals.
method of handling expenses.
reliance on formal rules.
Answer: 2
Information-intense products require:
computer information systems for their use.
highly-educated users.
a great deal of knowledge and training to produce.
high financial investments before any return on investment may be seen.
Answer: 3
When nearly all core business processes are digitally enabled,
the firm is more competitive and efficient.
the firm no longer needs paper records.
more employees will be required.
every employee must be computer literate.
Answer: 1
Data shaped into meaningful form are called:
a databank.
feedback.
knowledge.
information.
Answer: 4
Computer literacy focuses primarily on:
the ability to do word processing.
a knowledge of the software required to do your job.
a knowledge of information technology.
a knowledge of computer hardware basics.
Answer: 3
The system with universally accepted standards for storing, retrieving,
formatting, and displaying information in a networking environment is called:
the Internet.
the Information Superhighway.
the World Wide Web.
the intranet.
Answer: 3
The linkage of two or more computers together to share data or resources is
called a(n):
system.
network.
operating system.
information technology infrastructure.
Answer: 2
The technical approach to information systems includes:
only the information system itself.
hardware, software, and intra-organizational systems
people, hardware, and software.
computer science, management science, and operations research.
Answer: 4
The study of the use of computer-based information systems by managers is
called:
IT.
MIS.
ISP.
SIS.
Answer: 2
According to the _______________ perspective on information systems, the
performance of the system is optimal when the technology and the
organization create a good balance.
existing
universal
sociotechnical
technology infrastructure
Answer: 3
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