ENTREPRENEURSHIP SKILLS COURSE OUTLINE Course Description This course unit is intended to equip the trainee with the necessary knowledge, skills and attitudes that will enable them to start, operate and manage a personal or group enterprise. It is intended to instill the drive necessary for any of them to venture into profit making attitudes. General objectives: At the end of this course unit the trainee should be able to: a) b) c) d) e) Demonstrate positive attitudes towards self- employment Identify viable business opportunity Understand factors likely to affect the success of a business Portray a desire to venture into business Acquire management skills necessary for running a successful enterprise. Course Content 1. The meaning and importance of entrepreneurship: Definition of terms Entrepreneurship Entrepreneur Characteristics of an entrepreneur 2. Theories of entrepreneurship: Sociological theories Economic theories Financial theories 3. Role of entrepreneurship in economic growth and development: Entrepreneurship and national development Different economic systems Role of entrepreneur in different economic systems Positive and negative role of entrepreneurship in economic development. 4. Preparing for start-up of a business Steps in preparation for start-up Generation of business idea. Stages of starting a business 5. Legal aspects in starting and operating business enterprise Registration process Licensing matters Permits and taxes Government policy on small enterprises 1 6. Coping with competition: Financing small enterprises Selecting the business location Reaching the customers 7. Record keeping Uses of a business plan Steps in business planning References 1. 2. 3. 4. Rhoda Abrams; A stp-by-step program for starting your business Patrick .R. Liles; New Business Ventures and The Entrepreneur; Homewood, Illions. Robert D. Hisrich; Entrepreneurship African Editor, McGraw Hill Education Sara Carter; Enterprise and Small Business, Principles, Practice and Policy, Prentice Hall. Grading CATs 20% Assignments 20% Main Exam 60% Total 100% 2 LECTURE 1.0: INTRODUCTION TO ENTREPRENEURSHIP SKILLS INTRODUCTION The lecture should help you to understand the meaning of entrepreneurship and the rationale for studying the discipline. It should also help you to appreciate the role played by entrepreneurship in the country. 1.2 LEARNING OUTCOMES By the end of this lecture you should be able to: Define and explain the meaning of the concept Entrepreneur, entrepreneurship and intrapreneurship. Explain the rationale of learning entrepreneurship. Analyze the role of entrepreneurship in the economy Definition of entrepreneurship: A way of thinking, reasoning and acting that is opportunistically balanced. The concept of entrepreneurship has a wide range of meanings. It is the process of constantly scanning one’s environment and creatively responding to it through identification of business opportunities, organizing resources to implement the opportunities and launching enterprise, which thrones and grows through making profit. According to Schumpeter, “Entrepreneurship is based on purposeful and systematic innovation.” Entrepreneurship is the attempt to create value through recognition of business opportunity, the management of risk-taking appropriate to the opportunity, and through the communicative and management skills to mobilize human, financial and material resources necessary to bring a project to fruition. ENTREPRENEUR Is a person who has the ability to identify and evaluate business opportunities in the environment, gather resources to take advantage of the business opportunities and initiate appropriate action to ensure success. An entrepreneur is a person who has possession of an enterprise, or venture, and assumes significant accountability for the inherent risks and the outcome. He is an ambitious leader who combines land, labour and capital to often create and market new goods or services. Creativity - 3 Discovery Invention innovation Entrepreneurship process Intrapreneurship Is also known as corporate entrepreneurship. It occurs when managers of large organizations practice entrepreneurship in those organizations, being more concerned with innovations and turning round those organizations. Although these managers do not risk their resources or gain any profits they risk their jobs, embarrassment and they may gain promotion, and bonuses FUNCTIONS OF AN ENTREPRENEUR He is the prime mover of the business enterprise; without the entrepreneur, there will be no business in the first place. Entrepreneur identifies the gaps in the market and then turns these gaps into business opportunities. Entrepreneur is involved in financing the business and availing the capital. The entrepreneur manages the business (though he may delegate to others but he has the responsibility.) Entrepreneur bears the risks and uncertainties of the business. He provides the necessary leadership to the people working for the business. Marketing of products and responding to the competition. Determination of those objectives of the enterprise and change of the objectives as conditions, require. Development of an organization including efficient relations with subordinates and all employees. Development of a market for products and devising of new products to meet or anticipate consumers demand. Maintenance of good relations with public authorities and with the society at large. CHARACTERISTICS OF AN ENTREPRENEUR Initiative and risk taker:- He takes actions that go beyond job requirements or demand of the situations. - He sees and acts on business opportunities. Innovative:- Innovation involves problem solving and an entrepreneur is a problem solver. According to Schumpeter, entrepreneurship is a creative activity. An entrepreneur is basically an innovator who introduces something new in the economy. Persistent and Patient;- An entrepreneur takes repeated action to overcome obstacles that get in way of getting goals. - Does personal research on the best way to provide products or services - He consults experts for business or technical advice. High achievement:- People having high need for achievement are more likely to succeed as entrepreneurs. 4 - Entrepreneur has a concern for high quality work. - He acts to do things that meet or beat existing standards of excellence. - He desires to produce or sell top quality products/services. Opportunity seeking:- Searching for business opportunity is a constant pre-occupation of entrepreneurs. - They will go into any length to get what they want. - Entrepreneurs use a variety of methods to acquire information around. Future oriented:- Entrepreneurs have a great foresight. - They can sense opportunities in the future by just observing world trends. This makes them different from other people. - They act with little hesitation on what they perceive about the future. - This may be based on trends in demand, supply, technology, etc. - The trend could also be I n demography, socio-political changes or even climate. Imaginative:- Entrepreneurs tend to be people with a lot of ideas. - They also want to put their ideas into practice. Its for this reason that they are said to be creative, resourceful and innovative. Efficient and quality conscious:- Entrepreneurs believe a lot in their own abilities to do things and succeed. There is usually nothing that they think they cannot accomplish when their mind is set to it. - They work independently. - They spare no energy or resources to achieve the objectives of the business. 5 - LECTURE 2.0: WAYS OF BECOMING AN ENTREPRENEUR/TYPES OF ENTREPRENEURS - 2.1 INTRODUCTION In the last lecture, we discussed the meaning of entrepreneurship, entrepreneur and intrapreneurship. In this lecture we will learn different classifications of entrepreneurs. We shall also discuss the role played by entrepreneurs in economic development 2.3 LEARNING OUTCOMES By the end of this lecture, you should be able to: Analyze different classification of entrepreneurs Explain who entrepreneurs are and what makes them different from managers 2.4 content There are different classifications of entrepreneurs. In one of the classifications, entrepreneurs are classified as:1.Craft entrepreneurs : These are entrepreneurs who exploit or rely on their personal skills to start and operate their business. For example, when a person trained in Information Technology (IT) starts a business related IT such as a cyber café, web design, etc. These types of entrepreneurs rarely expand because they may be limited by the skills and are not keen to hire the skills they lack. 2. Lifestyle Entrepreneurs These are people who enter business because they have little else to do. Their objective could be survival or to maintain a lifestyle they may have been used to when they were employed. These include many that start business after retrenchment or retirement. They are mostly sole traders or employ only a few people. Their businesses rarely grow or expand. As long as the business can maintain them they may not be interested in expansion. 3. Opportunistic Entrepreneurs 6 These are entrepreneurs who rely on opportunities to start and run their businesses more than their skills. They can start businesses in areas where they have no skills and employ skilled labor. They are more of coordinators who are interested in having the business grow and expand, delegating responsibilities to others and increasing the number of employees working in the business. They are more concerned with the growth of the firm and their firms are usually entrepreneurial. They are few in number. These entrepreneurs may own more than one firm (Deakins and Freel,2003). They start business and expand as far as possible in order to be able to hire other employees. Most of these other employees have needed expertise that the owners does not have. NB: The owner is not limited by his skills because he/she can hire the lacking skills. Entrepreneurs may also be classified as:1) Self-Employed Entrepreneurs These are individuals who perform all the work and keep all the profit, e.g, family run store, agents, repair persons, accountants, physicians, lawyers etc. The business could be full time because no one else is involved. 2. Inventors Have particular inventive abilities to help them design better products, create companies to develop, produce and sell the item e.g high technology companies such as computer hard wear or software production. 3. Pattern Multipliers These look for an idea someone else has already created and then create their own businesses based on it.e.g franchises, chain stores etc. 4 .Economy of scale exploiters Refers to entrepreneurs who benefit from a large volume of sales by offering discount prices and operating at very low overheads. 5 .Acquirers: Those who take over a business started by another and use their own ideas to make it successful eg, buying a on going concern (business on sale). 7 Sometimes, it happens when a business has financial problems forcing the owner to sell it to new owners or managers. 6. Buy and sell artists: Are those who buy a company for the purpose of improving it before selling it for a profit. 7. Speculators Those who purchase commodities hopping the prices will increase and they sell them at a profit .eg real estate, arts food stuff, shares,etc 8. Internal entrepreneurs/intrapreneurs Those who create new ideas and make them into a successful project within an existing business. Although they earn no profit nor take personal financial risks, they need the same methods of operations as an entrepreneur who is running his/her own business. 9. Social entrepreneurs Is a someone who recognizes social problems and uses entrepreneurial principles to organize, create and manage a venture to make change. He/she is driven by social mission to produce goods and services for social purpose. These are entrepreneurs whose main objective is not to make profits but to produce or offer service that would help the society for example, NGOs that are started to help the disadvantaged such as the destitute, refugees, etc. Whereas business entrepreneurs typically measure performance in profit and return, social entrepreneurs assess their success in terms of the impact they have on society. While social entrepreneurs often work through nonprofits and citizen groups, other entrepreneurs work in the private and governmental sectors. They may not make any profits but gain satisfaction when the people they serve benefit eg starting a community library to help the people in the community access information easily. 10. Political entrepreneur: The term political entrepreneur may refer to any of the following:Someone(usually active in the field of either politics or business), who founds a new political project, group, or political party. 8 A business person who seeks to gain profit through subsidies, protectionism, government contracts, or other such favorable arrangements with government through political influence. A politician who seeks to further his own political career and popularity by pursuing the creation of policy that pleases the populace. Uses a political system to further a commercial venture or their own career. THE ROLE OF ENTREPRENEURSHIP IN NATIONAL DEVELOPMENT (ECONOMIC DEVELOPMENT AND ENTREPRENEURSHIP) INTRODUCTION Economic development essentially means a process of upward change whereby the real per capita income of a country increases over a long period of time. The economic history of the presently developed countries for example, America, Russia and Japan tend to support the fact that the economy is an effect for which entrepreneurship is the cause. Generally speaking, economic growth is regarded as a good thing. It brings wealth, improved health, 9 better education lower rates of child mortality, longevity (long life span), more democracy, greater sexual equality, enriched prospects for personal development etc. The crucial role played by entrepreneurs in the development of western countries has made people in the under – developed countries too much conscious of the significance of entrepreneurship for economic development. Entrepreneurship is considered as a catalyst for economic development. Several scholars of socio-economic development have supported the development of entrepreneurship. For achieving the goal of economic development, it is necessary to increase entrepreneurship both qualitatively and quantitatively in the country. Schumpeter visualized the entrepreneur as the key figure in economic development because of his role in introducing innovations. Parson and Smelser described entrepreneurship as one of the two necessary conditions for economic development, the other being increased output of capital. 10 Entrepreneurs are considered to be the prime movers of innovations and entrepreneurship is a necessary dynamic force. The entrepreneur has an ability to perceive opportunities which either others do not see or care about. Essentially, the entrepreneur searches for change, sees need and then brings together the manpower, material and capital required to respond to the opportunity that he sees. The role of entrepreneurship in economic development varies from economy to economy depending upon its material resources, industrial climate and the responsiveness of the political system to the entrepreneurial function. Thus, entrepreneurs contribute more in favorable opportunity conditions than in economies with relatively less favorable opportunity conditions. CAUSES OF ECONOMIC GROWTH Economic growth is envisioned as function of inputs of land, labor and capital. 11 Economic growth is as a result of wealth creation process. Potential for economic growth is limited by availability of economic resources. As Kirztner sees it, entrepreneurial insights are profit opportunities that have previously gone unnoticed. Entrepreneurs act upon these insights and the economy becomes more productive because it is able to produce more consumer satisfaction at lower cost. The connection between entrepreneurship and economic growth is that these previously unnoticed profit opportunities must come from somewhere, and the most common source of profit opportunities is the insight of other entrepreneurs. Entrepreneurial ideas arise when an entrepreneur sees that the idea developed by earlier entrepreneurs can be combined to produce a new process or output. Entrepreneurial opportunities tend to appear within the context of a specific time and place. Therefore, a decentralized economy that allows 12 individuals to act on their entrepreneurial insights, and rewards them for doing so, produces an environment where additional entrepreneurial insights are likely to be produced. Entrepreneurial insights lay the foundation for additional entrepreneurial insights, which drive the growth process. ECONOMIC SYSTEMS AND THE ENTREPRENEUR Economic systems are broadly grouped into three: Capitalism – free market economy Socialism – planned / centralized Mixed economy. 1. ROLE OF ENTREPRENEUR IN FREE MARKET ECONOMY (Capitalism) - In capitalist economy, the entrepreneur enjoys considerable degree of freedom in decisionmaking. Capitalist economy is characterized by; Free enterprise Freedom to invest Healthy competition Lack of government interference 13 Consumers seveignity (consumer power) - In capitalist economy, the price factor is determined by market dynamics i.e. the interplay of demand and supply factors. - There is no interference on the part of government in respect of price fixation. - The entrepreneur has complete control over price and market mechanism. Therefore the entrepreneur determines: How much to be produced Where to produce How and where to distribute How to promote and the price - In capitalist economy, business is driven by profit objectives. (not exploitation) - The price is determined by market situation. Capitalism encourages healthy competition and in competitive environment, one cannot change high prices to exploit the customers. - Also the professional firms in a capitalist economy understand their social responsibility and therefore, they try to balance profit maximization and social responsibility. 14 o NB: small entrepreneurs do not enjoy protection in a capitalist economy. The principle is survival for the fittest. o Small entrepreneurs concentrate on the business areas which large firms find it difficult to concentrate. o Small firms may also concentrate in a small local areas rather than marketing their products in the whole country. 2. ROLE OF ENTRPRENEUR SOCIALISM In a socialist economy, the governments play an important role in economic activities. Almost all industries are owned by the government. The central government appoints experts to frame business policies to plan for resources, to set up business units and to manage them. The enterprises are run for national interest or social interest rather than for profit motive. Entrepreneurs have role in large enterprises, especially of national importance. (e.g Soviet Union, China and East European countries). 15 Currently these economic systems are only found in few countries like Cuba and North Korea. 3. MIXED ECONOMY: ROLE OF ENTREPRENEUR It has both characteristics of centralized and free market economy. The ownership and management of some industries, especially of national importance is with the government. Certain industries are reserved for public sectors and other industries are open for private sector. E.g Industries reserved for public sector include defense, energy, railway, mining etc. Thus entrepreneurs have the role of: Regional development, general employment, social development, technology development, research and development, contribution of revenue through paying of taxes. ROLE OF ENTREPRENEURSHIP IN ECONOMIC DEVELOPMENT OF ANY ECONOMY (Summary) 1. Entrepreneurship promotes capital formulation by mobilizing the idle saving of the public. 16 2. It provides immediate large- scale employment – thus helping to reduce unemployment which is the cause of most social economic problems. 3. It promotes balanced regional development by reducing rural – urban migration. 4. It helps reduce the concentration of economic power to urban areas. 5. It stimulates the equitable redistribution of wealth, income and even political power in the interest of the country. 6. It encourages effective resource mobilization of capital and skill, which might otherwise remain unutilized and idle. 7. It increases backward and forward linkages, which stimulate the process of economic development in the country. 8. It promotes countries export trade, which is very essential to economic development. Their inputs should be sought – their suggestions could be supportive Allow them to share some of their fears or concerns as you get a realistic idea of what’s on their minds. 17 Discuss ways to make certain that your family responsibilities are met even while you build your business. Make them feel part of your new, exciting adventure. However, be careful on loans or investment from family or close friends. This is because you may risk both the business and personal relationship. 18 IMPORTANCE OF ENTREPRENEURSHIP EDUCATION (a) Importance to the trainees (1) Career planning Trainees are able to understand the unlimited options of starting a business or becoming self-employed. (2) Business Understanding Trainees will understand all the functions and have a strong business base. (3) Application of Skills Entrepreneurship education serves as a vehicle for trainees to see ways to become self-employed with the skills they have acquired. (4) Community understanding Trainees may use entrepreneurship education content to study. Entrepreneurs in their communities to discover opportunities for new business in their areas, to gain understanding of suppliers available, and to analyze the demographic that would contribute to the success of their ventures. (5) Self Understanding. Entrepreneurship education will enable the trainees analyze their strength and weaknesses. It is important to look at both the positive and negative factors in a persona make-up and how they are likely to influence success in business. (6) Orientation to change. Entrepreneurship education encourages trainees to look for changes that may lead to business. Opportunities of the future. Entrepreneurs have a single-minded divine to try the “new” and stay ahead of others. (7) Creativity Entrepreneurship education encouraged all kinds of innovative thinking related to new products quality, product diversification, efficiency, new technology, etc. (b) Benefits to the country/Nation 1) Employment creation Own employment and hiring assistants. 2) Rural – Urban balance Small entrepreneurs who are able to establish and operate “Jua Kali” enterprises in small towns and villages are developed. 3) Industrializations Accelerated industrialization particularly through small-scale and jua kali enterprises requires an increased supply of individuals with entrepreneurial capabilities especially in manufacturing and technology based – businesses. 4) Capital formulation 19 Capital is a scarce national resource and care should be taken to ensure that individuals receiving loans are prepared technically and entrepreneurially. The high mortality rate of new enterprises and the limited growth of those that survive is a clear indication that the availability and utilization of loan capital needs to be examined. 5) Labour Utilization Productivity is improved through better organization and use of labour by entrepreneurs. Human resources are very important for development; therefore, by orienting entrepreneurs to importance of efficiency, human resources will be used more productively. ADVANTAGES Financial gains Self-employment which leads to job satisfaction and flexibility. Provide job opportunities to the unemployed or those seeking better jobs. A means of opening up new industries especially in the rural areas. A source of generating income and increased economic growth. Facilitates competition hence encouraging high quality products Facilitates production of more goods and services. Leads to development of newer markets Promotes use of modern technology hence enhancing higher productivity. Draw backs of Entrepreneurship (a) Challenges to the entrepreneur Long working hours Unclear/unguaranteed income Poor pay Fear of loosing all the investment Bankruptcies and closure. Others Fear of delegating Competition by established businesses Lack of funds ENTREPRENEURSHIP AND SELF- EMPLOYMENT INTRODUCTION As an entrepreneur one wants to make sure he /she gets what he/she wants and deserves. He must exploit his full potential in order to realize economic benefits and personal satisfaction. He must do this by organizing, operating his own small business from which he will deprive the following benefits: 20 Engaging in self- employment- employment is normally associated with hiring out one’s services for wage employment. In wage employment one sells his labor to an employer. The employer pays wages or salaries for the labor provided. Such a person therefore depends on employer for his or her income and means of earning a livelihood .Such employer is referred to as “other employment” Self- employment on the other hand refers to a situation where a person creates his/her own employment by starting an income generating activity (enterprise). Such a person works for himself/herself. He/she depends on his self- created income/ income generating activity (I.G.A) for income and livelihood. This person is literally employed by the enterprise he has created and thus selfemployed. Implications of self-employment You own the IGA i.e the enterprise and therefore you will bear all the risks and provide the finance to be invested. You must be ready to manage the enterprise. You will be the owner manager. You will depend on the business for your income and means of livelihood. The business is your employer Advantages of being self-employed One becomes independent and no longer depends on on another person called the employer One gets a chance to try one’s own ideas Financial rewards are no longer limited by another person. What one gets depends on: -the business opportunity/how good the choice of business is -one’s own hard work and effort -success of the business/how well the business is managed Recognition and prestige especially if the business succeeds One can create business network without being accountable to anybody else Self- image and self- worth may be boosted 21 Disadvantages Increases responsibilities being the owner manager One may need to work long and irregular hours Income may not be guaranteed One takes all the risks of failure PREPARING FOR START-UP OF A BUSINESS 1. 2. 3. 4. 5. 6. GENERATION OF BUSINESS IDEAS: A good business idea is a prerequisite for successful business venture. Good ideas do not just appear but are as a result of hard work, effort and creativity. Finding a good idea is the first step in transforming the entrepreneurs desires and creativity into a business opportunity. SOURCES OF BUSINESS IDEAS Unmet need in the community: One can identify a need for a given product/service in the community e.g a school, a health facility, a petro station, etc, whereby people travel long distances to get that facility. Hobbies and interests: Many people turn their hobbies to successful business ideas. Personal skills and experiences: Having a certain skill can lead one to deciding to start so as to utilize that skill or experience. Mass media: These include newspapers, magazines, TV, internet, etc. these are used to advertise business and so highlight problems. Shows and exhibitions: One can look for new technologies that can be traded by discussing with exhibitors. Surveys/Research: One can identify market needs not met by the existing business, shortcomings or weaknesses of existing business that give an opportunity to 22 open a new business. This can be by a way of attributive listening (keen listening, which is able to identify problems from complaints very quickly). 7. Government policies, plans and priorities: Some people develop ideas out of the pronounced government policies, priorities and plans. E.g. policy on fixing safety belts and speed governers on all public vehicles, phasing out 14-seater matatus, etc. 8. Brainstorming: It is a creative technique of solving problems as well as for generating ideas. It facilitates creativity. Many ideas are thought of and listed down. The list is then examined systematically and finally one idea can be pursued which looks more profitable. 3.2.1 IDENTIFYING A BUSINESS OPPORTUNITY A good idea is not necessarily a good business opportunity. A business opportunity is an attractive investment idea or proposition that provides an entrepreneur with the possibility of good return on the investment. Not all business ideas turn into good business opportunities. A business becomes a good opportunity when it is viable, and feasible. Viable means it can give the owner good/reasonable returns and is able to expand/grow. Feasible means it is able to start and is workable. An idea is an opportunity only if it has a chance to success. NB: Kenyan marketing environment is complex, turbulent (changing constantly) and subject to rapid changes on demographics, consumer attitudes, social values, availability of raw materials, economic slumps (reduction) and recessions caused by drought, clashes, changes in exchange rates, inflation, technological change etc. Trends, Implications And Business Opportunities Trends- are occurrences in a place (eg increased accident rates) Implications- are based on trend. They could be positive or negative outcomes(death) 23 Business opportunities- are entrepreneurial activities resulting due to these implications (sell of coffins, flowers, transport/ hearse) FACTORS TO CONSIDER WHEN IDENTIFYING OPPORTUNITIES 1. Environment: Assess the basic features and resources in the environment e.g raw materials, infrastructure, population – size, composition, occupation, socio – economic background. 2. Target customers: Assess the people you intend to target as your customers in great detail e.g. the children, youth, elderly, men, women, farmers, learning institutions, health facilities etc. Know their specific needs, expectations, income levels, tastes, buying behavior etc. 3. Current business scene: Assess the present pattern/trends in the area to understand the needs, flow of commodities, local consumption etc. Assess the emerging trends and patterns of trading and business activities in terms of new demand, products/services, competition, etc e.g growing need for computer literacy information technology etc. 4. Technology change: Assess whether there are any changes or anticipated changes in technology that may make some products obsolete while creating new opportunities e.g. changing from manual to computerized systems which indicates more opportunities in the area of IT. QUALITIES/CHARACTERISTICS OF GOOD OPPORTUNITIES A good opportunity occurs where there is:- 24 i. ii. iii. iv. v. vi. vii. viii. Real demand for the products/services i.e there are people with need for the product, money and will to buy them. Good market scope. Attractive returns on investments / sufficiently profitable. The business is competitive – is able to compete effectively and cope with the competition. The business meets the objectives of the entrepreneur who is taking the risk. There is availability of resources e.g raw materials, equipment, premises. Income exceed the cost of production i.e it is profitable. The required infrastructure is available e.g water, transport, electricity, security etc. Enough skilled people i.e. technical and managerial skills. Environmental Trends Suggesting A Business Or Product Opportunity. 1. Economic Forces:State of the economy level of disposable income, consumer spending patterns. 2. Social forces:Social and cultural, trends, demographic changes and what people think is in fashion. 3. Technological advances;New technologies, emerging technologies, new uses of old technologies. 4. Political and regulatory changes;New changes in political arena, new laws and regulations VALIDATING THE BUSINESS OPPORTUNITY The first step in selecting business opportunities is to do some screening. In screening ask yourself the following questions: What are the benefits and how large are they? What are the assumptions? What are the likely problems? Do you like and understand the customers? 25 Do you have any experience in this area? Do you have relevant skills and resources? ENCOURAGING AND PROTECTING NEW IDEAS In many firms, idea generation is an haphazard process. However, entrepreneurial ventures can take certain concrete steps to build an organization that encourages and protects new ideas. The following are some of the steps to be followed to encourage and protect new ideas. 1. Establish a focal point for ideas:Some firms meet the challenge of encouraging, collecting, and evaluating ideas by designating a specific person to screen and tract them. (if it is everybody’s job, it may be nobody’s responsibility.) 2. Establishing an idea bank (or vault). This could be a physical or digital repository (storage store/library) for storing ideas. 3. Encouraging creativity at the firm level: Innovation refers to the successful introduction of new outcomes by a firm. In contrast, creativity is the process of generating a novel or useful idea but does not require implementation. Creativity is the raw material that goes into innovation. 4. Protecting ideas from being stolen:Intellectual property right is a body that protects human intellect that is intangible but has value in the market place. It can be protected through patents, trademarks, copyrights and trade secrets. STAGES OF BUSINESS GROWTH Life cycle growth Model Growth Sales Volume 26 Age of the Business The organization life cycle (OLC) model or theory, proposes that over the course of time, businesses move through a fairly predictable sequence of developmental stages. This model, which has been a subject of considerable study over the years, is linked to the study of organizational growth and development. Organizations are said to pass through a recognizable life cycle which are fundamentally impacted by external environmental circumstances as well as internal factors. This explains the rise and fall of some organizations and even entire industries. In a summary of OLC models, the changes that occur in organizations follow a predictable pattern that can be characterized by developmental stages. These stages are sequential in nature, occur as a hierarchical progression that is not easily reversed, and involve a broad range of organizational activities and structures. There are five stages of organizational life cycle. They include: 1. Start – up/inception stages Is the most challenging and critical stage and many businesses (over 50%) close down within this time. A lot of effort is required to help business move from this stage to the next. It is characterized by: Lack of information Few products/single product High production cost Limited market /few customers Low sales and profits if any Little capital and other resources No specific division of labour. 27 Unstructured (does not have normal departments and processes; no complete management system. The enterprise has not formed its core competence and the entrepreneur remains the central human resource – he does most of the work. 2. Survival StageAt this stage, the major goal is survival. Just like in the start – up stage there are very many challenges: Although the business has already started the customers are too few to support it. Cost of operation are still high Ability to compete is a challenge. Sales are still low. 3. Growth/expansion stage: Is also called maintenance stage. The enterprise is fast-growing . It is transiting from non-planning to planning enterprise. It is running on functional departments. This stage is characterized by rapid growth, increased production and product lines, reduced cost of production. It is enjoying economies of scale. The market starts expanding as the number of customers increase. This leads to increased sales, improved cash flow and profits. The workload increases and this brings the challenges of need for more personnel, more structures and extra more funding. This growth normally raises the need for more structures and more finances. The expansion marks critical turning point and the entrepreneur must be willing to take leadership roles quite different from their founding roles. They will be required to delegate more, have leadership vision and aggressiveness I and setting the pace through strategic planning and implementation of those plans. 4. Maturity/consolidation stage: In this stage, the entrepreneurs are expected to have mastered the product and production, market, and basic managerial skills. The business is generating enough profit and the challenges include: 28 Control of expenses, Competition Monitoring the market changes Developing new products At a certain level of maturity more expansion could be seen as threatening as it would mean losing control. The entrepreneur is more eager for status, prestige, respect, trust and high appraisal. This may lead to reduced growth and the firm may start declining as the entrepreneurs start prioritizing to spend more on activities that bring in more. There may be need for more formal structure, more delegation, because the enterprise could be employing more people and thus becoming more complex. 5. (a) Revival stage/regeneration Theory has it that after this consolidation or maturity stage the businesses should be assisted to re-engineer failure to which they decline and sometimes fizzle out (disappear gradually) This may involve: Development of higher skills i.e. staff training. Broadening the marketing strategies Introducing modern technologies. Pursuing creativity and innovation Introduce operational strategy to new field of investment, production and marketing, diversification, management etc. More financing will be required. Holt (2004) referred to this stage as one of rekindling organizational growth during which rapid growth could be achieved by clever repositioning of product lines and services through purposeful market segmentation (creation of new markets.) 29 (b) Decline stage/degeneration This occurs if the business does not re-engineer itself by being more innovative and creative to developing new products, venturing into other markets, diversifying, reorganizing the management and even sometimes the form of business. Degeneration may occur because: Demand has changed The market competition has intensified. The enterprise has not met emergency in time The domestic markets become saturated. Decrease of resources availability Improper choice of lead manner. Upswing of self-satisfaction. Competitors with advanced technology. If the firm does not respond swiftly its growth will continue to decline. Sales will go down as the product life may have started to decline. Profits also drop and some products become uneconomical to produce. However, if the entrepreneur is able to re-engineer the firm, it may start the growth cycle all over again and instead of declining, it will go through a revival or renewal but at a higher level. Some business at this level develop new products, venture into partnerships, mergers, take- over or employ other growth strategies to keep them afloat. Organizational life cycle is an important model because of its premise and its prescription. The models premise is that, requirements, opportunities and threats both inside and outside the business firm will vary depending on the stage of development in which the firm finds itself. For example, threats in the start – up stage differ from those in the maturity stage. As the firm moves through the developmental stages, changes in the nature and number of requirements, opportunities and threats exert pressure from change on the business firm. 30 Organizations move from one stage to another because the fit between the organization and its environment is so inadequate that the organization’s efficiency and or effectiveness is seriously impaired or the organization’s survival is threatened. The models prescription is that the firms managers must change the goals, strategies and strategy implementation devices of the business to fit the new set of issues. Thus, different stages of the company’s life cycle require alterations in the firm’s objectives, strategies, managerial processes (planning, organizing, staffing, directing, controlling), technology, culture and decision – making. For example at the start-up stage firms exhibited a very simple organizational structure with authority centralized at the top of the hierarchy. As the firms grow, they adapt more sophisticated structures and decentralized authority to middle and lower level managers. At maturity, the firms demonstrate a significantly more concern for internal efficiency and installed more control mechanisms and processes. LECTURE 4.0 SOURCES OF ENTREPRENEURIAL FINANCE INTRODUCTION 1. 2. 3. 4. Can be classified into: Financial vs Non-financial institutions External Vs internal Formal Vs informal Others. Often, small business will need to use a combination of financing sources, depending on the sector, and the stage in their growth and development. 31 A key consideration in choosing the source of new business finance will be to strike a balance between equity and debt to ensure the funding structure suits the businesses needs. 1. Financial Vs Non-financial institutions. These institutions provide financial services for its clients or members. They act as financial intermediaries. Most financial institutions are highly regulated by the government. Broadly speaking, there are three major types of financial institutions. i. Deposit – taking institutions that accept and manage deposits and make loans, including banks, building societies, credit unions, trust companies and mortgage loan companies. ii. Insurance companies and pension funds iii. Brokers and investment funds. FUNCTIONS OF FINANCIAL INSTITUTIONS Financial institutions provide service as intermediaries of the capital and debt markets. They are responsible for transferring funds from investors to borrow in need of those funds. They facilitate the flow of money through the economy. Financial institutions provide financing services in the following forms; 1. Credit 2. Debt 3. Loan 4. Equity 32 CREDIT Credit is the trust, which allows one party to provide resources to another party where that second party does not reimburse the first party immediately (or other materials of equal value) at a later date. Credit can be formal or informal depending on the sources. The resources provided may be financial (loan), or they may consist of goods and services (consumer credit). Credit encompasses any form of deferred payment. Credit is extended by a creditor/lender to a debtor/borrower. Credit does not necessarily require money. The credit concept can also be applied in barter economies based on the credit exchange of goods and services. Credit is depended on the reputation or credit worthiness of the entity, which takes responsibility for the funds. Trade Credit: Traditionally supplier credit is an important way of financing stock inventory held by SMEs. By using trade credit, SMEs are able to post pone payments for goods and services purchased, which is useful in managing cash flow. Trade credit is often an important aspect of business – to –business relationship, substituting financing for short – term bank credit or other more formal arrangements. Trade credit is the second most important source of external financing for SMEs, although it is generally considered to be more costly than bank loans. Consumer Credit: This is money, goods or services provided in lieu of payment. Common form of consumer credit include credit cards, store cards, motor finance, personal loans, retail, loans and mortgages. 33 The cost of credit is the additional amount, over and above the amount borrowed, that the borrower has to pay. It includes interest, negotiation arrangement fees and any other charges. 2. Loan Financing A loan is a type of debt. A loan entails the redistribution of financial assets over time, between the lender and the borrower. The borrower initially receives or borrows an amount of money, called the principal, from the lender, and is obligated to pay back or repay an equal amount of money to the lender at a later date. Money is paid back at regular installments, or partial repayments, installments, in an annuity, each installments being the same amount. Loan is generally provided at a cost, referred to as interest, which provides an incentive for the lender. A loan obligation is enforced by contract. Four Types of Loans: 1. Secured loan – a loan in which the borrowers pledge some assets as collateral. 2. Subsidized loan – a loan that will not gain interest before you begin to pay it. 3. Unsubsidized loan – a loan that gains interest the day of disbursement. 4. Mortgage loan – used to purchase or build a house. 3. DEBT CAPITAL: Definition: Capital is money borrowed to be paid later. Debt capital has two parts: Short-term liabilities/current liabilities. This is money payable within 12 months. Long – term debt: loans from banks or other sources that is or payable until after 12 months. Debt Finance by Banks: 34 Bank lending is the largest source of external SME finance. Bank loans are used for financing investments, working capital and stock financing. Bank lending to SME whether secured or unsecured will depend on the credit rating of an SME. Bank Overdraft: This means overdrawing from a bank account. An overdraft occurs when withdrawals from a bank account exceed the available balance, which gives the account a negative balance. Working capital: Firms need cash to pay for all their day – to – day activities. They have to pay wages, pay for raw materials, pay bills, etc. The money available to meet all these activities is called working capital. The main sources of working capital are the current assets as these are the short-term assets that the firm can use to generate cash. It is vital to a business to have sufficient working capital to meet all its requirements. Many businesses have undergone bankruptcy, not because they were unprofitable, but because they suffered from a shortage of working capital. 4. EQUITY FINANCING Definition: Equity is the term commonly used to describe the ordinary share capital of a business. Sources of Equity Finances Ownership equity/personal savings Retained profits - through retaining profits rather than paying them out as dividends. This is the most important source of equity for new start-ups. Rights issues- is an issue of new shares. 35 New issues of shares to the public an issue of new shares to new shareholders. This is uncommon to SMEs. 5. LEASING AND HIRE PURCHASE It is also called asset financing. Hire purchase or leasing represents secured financing based on the existence of a tangible asset. By its nature, the finance is secured on the leased asset so it can provide an effective source of finance to an SME. Leasing improves cash flow and is easier to finance than purchases. 6. PERSON-TO-PERSON LENDING It is also known as peer-to-peer lending/investing or social lending. It is an certain breed of financial transaction (primarily lending and borrowing) which occurs directly between individuals or “peers” without the intermediation of a traditional financial institution. 7. SELF-FINANCING Either on your own, friends or family members. It is a relatively easy and quick method of providing. Short-term financing. However, personal relationship can get entangled with the business and hence compromising business success. CRITERIA FOR EVALUATING SOURCE OF BUSINESS FINANCE SELECTION. One of the most important decisions is to select the right source of financing. The choice affects the future of your business activities. PRIMARY EVALUATION FACTORS 1) COST Consider which source exposes your business to the lowest degree of risk. The cost of your capital source is measured by the impact on your earnings and not increase of expenses incurred by the business. You should be able to know that each capital source has its own cost. 36 Internal sources such as the sale or liquidation of assets could lead to loss of revenue following inventory disposal or added operation costs if machinery were sold to generate costs. If you use trade credit, discount is forfeited. In reaching a decision, it is important that you consider all relevant costs for each source. 2) RISK You take general risks when raising capital. Use of trade credit could lead to supplier dissatisfaction and possible damage to your credit worthiness. Since borrowed money must be repaid with interest, debt capital imposes obligations upon the cash flow of your business, which must be paid to avoid defaulters. A default could cause you a number of actions such as forfeiture of collateral or forced bankruptcy. The only capital source that frees your business from risk is own savings equity capital because the equity investor is the key risk taker but not the business. 3) FLEXIBILITY If you rely upon asset management to meet, your capital needs then you deny your business credit extensions or inventory purchases which leads to lost sales. Use of trade credit as a major capital source makes your business to depend on a few suppliers, which denies you the chance to buy from other suppliers who may be charging low prices. 4) CONTROL The use of internal financing and trade credit is unlikely to have any impact upon the control of the business exercised by you. If you are equity investors, you are entitled to some degree of control in the company operations. Shares issued to your partners usually carry voting rights in proportion to the number of shares purchased. Lenders are interested in controlling corporate affairs. 5) AVAILABILITY 37 Your business may be restricted in to raise capital due to nonavailability of preferred resources. Regardless to the source considered most feasible, your business only has access to whatever is available. Mis-management by employees. BUSINESS PLANNING A business plan is a statement that guides either a new business venture or an on going business in terms of the products and services offered or to be offered, the market justification, financing plan as well as the overall resource planning. It is a written document that describes the goals and objectives of the business and lists the steps that will be taken to achieve those goals and objectives. It gives a projection of the expected returns to the business and justifies the viability of the business ventures. COMPONENTS OF A BUSINESS PLAN (A) Cover Page This is the title page of the business plan document and simply gives the name and the address of the business, the period covered by the plan and sometimes the author and date of the document. (B) Table of Contents Is normally the second part of the second part of the business plans. It is the reference point for all the headings and sub-headings covered in the business plan and help a reader to peruse through the document to any specific section as it gives the page reference for each section. (C) The Executive Summary This is normally a brief write-up of not more than two pages to capture all aspects of the plan in summary form. It gives the reader a feel of everything that is contained in the plan document. BUSINESS DESCRIPTION 38 This describes the business in detail including the mission and vision of the business. It includes the following aspects of the business. Who are we? (background of owner) What do we sell? Who are our customers? Who are our competitors? Where will the business be 12-48 months from now? What business are we in?(sector) What products/services do we provide? What is our promotion strategy? MARKETING PLAN Show a SWOT analysis which emphasizes on; Strengths to exploit the opportunities be. Strengths to counter the threats in the environment Strategies to address the weaknesses within the organization. 4P strategies analysis – to be supported by factual market survey. Product strategy Promotion strategy Pricing strategy Placing/distribution strategy. What is the market niche for the business? OPERATIONS/PRODUCTION PLAN What processes are in place for the identification of new business opportunities? What arrangements do we have for supply chain management? What policies and procedures are in place? How do we ensure governance and regulatory compliance? MANAGEMENT AND ORGANIZATION PLAN Deals with human resource strategy. It addresses the following aspects: Organization chart Current establishment 39 Senior staff qualifications HR gaps in the organization and plans in place to bridge the gaps Recruitment process Orientation, training and development. FINANCIAL PLAN This quantifies all the above plans reducing them into figures. It includes budgeting both summary and detailed. Includes the following projections for the next 3-4 years. Profit and loss Balance sheet Cash flow forecasts. IMPORTANCE OF BUSINESS PLAN Gives direction and purpose –preacher, a roadmap to a traveler. Helps in fund raising Helps in monitoring performance, reviews and communication. Decision making Helps to build profile to would-be investors. Reasons why some Entrepreneurs do not do Business Planning Lack of technical know-how and managerial skills Lack of financial resources. Lack of entrepreneurial culture Ignorance. LEGAL ASPECTS OF BUSINESS/BUSINESS AND THE LAW Introduction The central government has enacted several legislations whereby rules have been prescribed for governing and controlling the conduct of a business. Besides municipal corporations and state governments have also added numerous other norms and orders to control business activities within their jurisdictions These regulations, imposed by the local authorities are also legally binding on business establishments. 40 Learning outcomes By the end of this lecture you should be able to: I. Understand the legal aspects of the business. II. Explain the process of registering a business III. Describe different types of insurances undertaken by businesses Legal Requirements. Business formation There are no major requirements for the formation of sole proprietorship and partnership except registration of the business name with the registrar of companies, and preparing a partnership agreement in the case of a partnership. For a limited liability company specific formalities need to be satisfied. Registration is normally done by a lawyer, who drafts the memorandum and article of association and receives and receives a certificate of incorporation after registering the company. Trade licensing This is regulated by the trade licensing act of the laws of Kenya which stipulates that no person may conduct any business in Kenya except under and in accordance with the terms of a current licensing. Obtaining a trade license is a necessary pre-condition for conducting business and you should apply to your district trade officer in the ministry of commerce and industry. Regulatory laws governing small business: a) Labor laws These include the employment Act, workman’s compensation Act and National Social Security Fund. These regulations are administered by the ministry of labor and deal with such matters as regulation of wages and conditions for employment, compulsory compensation for injury or loss of limb while undertaking work and providing for a retirement benefit as social security. b) Taxation Forms of taxation that affects your business include Value Added Tax, income tax and customs duty. You must register your business with 41 relevant taxation authority if you must qualify so as to act as tax collection agency for the government. c) Business insurance Include regulations pertaining to business insurance, public liability insurance for public service vehicle, National Hospital Insurance Fund, which gives hospitalization cost relief for members against the services. d) Public Health The public health act relates to the sanitation and the hygienic conditions of buildings (ventilation, cleanliness, drainage, toilets,e.t.c.), as well as food production and handling to maintain good public health. Aim of Laws and Regulations 1) Ensuring fair trade practices and fair competition. 2) Protecting employee interests, consumer rights and the environment. 3) Effecting collection of revenues from business concerns. These rules and regulations are altered quite often. Depending on their business nature, size and location, different types of enterprises will have differing rules and norms to follow. The business owners are personally responsible for ensuring that their firms strictly comply with the prescribed rules and laws; failure to which they are liable to meet with unpleasant consequences. Entrepreneurs are expected to remain watchful and keep themselves informed of latest standing orders that serve to control, regulate and guide business activities. Generally, a business concern must conduct itself as regulated by rules and laws. It is only after satisfying the elementary requirements, fundamental to the structure and function of an enterprise, that the final thrust for the launch of a unit can be undertaken. In this context, emphasis must be placed upon such fundamental issues as form of ownership, industrial license, project registration, environmental protection, trade license, employee welfare, consumer rights, etc. (1) Form of Ownership 42 In any business one of the basic procedural needs is to make the final decision on the form of ownership to be adopted. In case the choice is partnership form of ownership, a partnership agreement has to be drawn up and duly registered as required by partnership Act. If it is to be run as cooperative society, necessary formalities are to be completed and the firm duly registered with Registrar of Cooperative Societies. For a Joint Stock Company, the Major prerequisite includes preparation of Memorandum of Articles of Association and the firm’s registration with Registrar of Companies in terms of the companies Act. (2) Project Registration Newly set- up small-scale units can be registered in two phases/ first, provisionally and next, permanently both provisional and permanent registrations are documented by the concerned district industries centre in the district where a new unit will be located. For provisional registration; a firm has to submit its application supported by the details and documents as may be required by the registering authority. The particularly required include: Name and address of the business. Bio-data of the entrepreneur. Copy of partnership Agreement or Memorandum and Articles of Association. Copy of registration certificate. BUSINESS LOCATION/SITE/PREMISES Introduction Location indicates the general area of a region, state or city. Many business owners select location by a chance, the most common reason being ‘noticed vacancy’ Location is instrumental to business success and growth and also its stability. An appropriate site and premises helps to reduce the total 43 costs of the business and facilitates contact with customers spelling out the difference between success and failure. Locations do have an impact or influence on marketing the product or service. Sales come from customers who find it advantageous to buy from you rather than someone else. These advantages include: Convenience Cost Reliability Good services, all of which are influenced by location Selecting the business location is one of the several factors which determine the success or failure of a small business. Good location will enhance survival and success of the business while bad location may spell doom even for the best planned business. Information Needed In Choosing A Business Location The number of people living in the area (demographic) The kind of people living in the area (where buyers live) The kind of businesses in the area (where competition is, because of ease to get in) The conditions /history of the area (how others have been performing) The conditions and cost of the building (space, size, right place) General Factors In Selecting Location Evaluate the following: a) Social characteristics - The population of people willing to spend their money - The attitudes and progressiveness promoting and attracting more people and thus increasing purchasing power -buying habits or shopping habits /patterns of potential customers - special features which are considered to be assets in attracting customers to the business. 44 b) Economic considerations consider income that will be available for buying goods and services. Competition should be surveyed and analyzed for quality, quantity and extend of aggressiveness in the type of business present. c)The population and its mobilityConsider whether there are planned regional centers Neighboring shopping centers- that serves immediate needs of the people located within that area eg supermarkets Isolated enterprise sites- convenient enterprises such as local grocery, kiosks and restaurants e)Traffic flow and its analysis:The volume of customers/ the traffic passing a particular site. The number of potential customers for specific types of goods and services 45