Curriculum Vitae Work experience November 2018-May 2019:IBM Network Support Engineer Core Architecture for IBM Cisco TAC: ● Troubleshooting hardware/software related issues on various Cisco platforms (Routers:800,1800,1900,2900,4000, ASR1000,UBR 10K Switches:2960(L/X),3650,3850,6500 ) ● Providing technical support for router and switch architecture to Cisco customers, partners, account teams and other vendors via email/phone ● Applying analytical skills and technical knowledge to solve product and network problems of moderate to high complexity Unofficial experience as a Shop assistant at a Kids’ shop where I managed to build trust among clients despite not being a parent ,persuading them to buy Full name Robert Stoyanov Vassilev Addresses 18 Dr.Kalinkov Street , Sofia,Bulgaria ‘Telephones +359 897 02 15 03 E-mail robertvasilev1357@gmail.com Nationality Bulgarian Date of birth 17.01 .1992 Gender Education and training Dates October 2012 – June 2016 Title of qualification awarded B.A. in Marketing Page 1/4 Name and type of organisation Business Faculty of University of National and World providing education and training Economy Dates September 2006 – June 2011 Title of qualification awarded Diploma of Completed Secondary Education- Technical qualification Level 2 Name and type of organisation Sofia High School of Civil engineering, Architecture and providing education and training Geodesy January-March 2018: C# Programming Basics @Software University March 2018-July 2018 :Cisco CCNA(v6):Introduction to Networks @IT-STEP Academy July 2018-September 2018:Cisco CCNA(v6):Routing&Switching Essentials @ IT-STEP Academy August 2019-November 2019 :Cisco CCNA(v6):Scaling Networks @ ICT Academy (Technical University of Sofia) November 2019-February 2020:Cisco CCNA(v6):Connecting Networks @ ICT Academy (Technical University of Sofia) Dates 10.06-20.09.2014 Occupation or position held Waiter Main activities and responsibilities Name and address of employer “Tequiero’” Spanish Restaurant Type of business or sector Page 2/4 Dates 24.07.15- 06.09.2015 Occupation or position held Front office-trainee Main activities and responsibilities Sorting documents ,Working with “”Mydos”’ bank software Name and address of employer Raiffeisen bank Bulgaria Type of business or sector Personal skills and competences Mother tongue Bulgarian Other languages English Self-assessment Understanding Speaking Writing European level (*) English C1 German A2 C1 A2 C1 A2 C1 A2 (*) Common European Framework of Reference for Languages Certificates IELTS with Overall Band Score 7.0 Technical Skills Organisational skills and Flexibility,logical thinking competences Computer skills and competences Familiar with the following computer software:. -Microsoft Office (Word, Excel , Outlook),CRM , C# Basics . Page 3/4 C1 A2 Artistic skills and competences Driving licence Page 4/4 Categories: B, M