GAURAV SINGH
Phone:
Email:
Perm. Address:
LinkedIn:
DOB:
Passport:
Driving License:
+91-989-123-5678
singh.gaurav@hotmail.com
(Delhi) India
Open To Relocate
https://www.linkedin.com/In/Gaurav-Singh-7b9395
17/07/1982 / Male / INDIAN
Valid till August 2022
Indian
AURAV SINGH
PROFILE SUMMARY
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Performance-driven and hard-working Sales Specialist with a proven track record of success with +12 years of experience in
implementing successful strategies and tactical leadership, oversee all customer interactions; aiming for challenging role in
Sales, Business Development & Operations.
Charting out sales activities and enhancing business volume in IT, Oil/Gas, Manufacturing & Supply Chain Mgmt. Industries.
Has done Management studies with an Engineering background from prestigious institutions of India.
KEYSKILLS
Brand Awareness & Development • Enterprise & Channel Sales • Digital Marketing • Account Management • P&L Management •
Bidding/Tendering/RFQ • Process Optimization • Strategic Planning & Team Management • SCM/Logistics • Manufacturing.
WORK EXPERIENCE
1. IRTISH CONSULTING PTE. LTD (Delhi, India)
http://irtishconsulting.com/
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Director – Operations & Sales
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Commercial Manager
Dec’2016 – Dec’2017 (01 Year)
Leading operations & new business in Pvt./Govt. organizations for End-to-End solutions in Telecom Implementations & SCM
for Reliance Jio, Airtel, Vodafone Idea, ZTE, Samsung, Ericsson, BSNL/MTNL, ATC, NEC, Ceragon etc along with customized
supply chain solutions like kitting, packaging, warehousing & logistics for Amazon, Snapdeal, Paytm, etc. across PAN India.
Strategize, Negotiate & finalize contracts to improve the sustainability and business volumes. Ensure compliance with ITB so
that the Bid/Tender/Proposal/Offer will submit within the assigned timeframe. Handle int./ext. audits for smooth operations.
Coordination with Proposal Development, Contract Mgmt., Customer Communications/Negotiations, Vendor registration &
Pre-Qualification, risk mitigation & ensure adherence to country specific legislation for tech./commercial & legal inputs.
Managing multiple projects by handling in-house/vendor teams, work within Compliance only, payments/purchase order followups for smooth billing. Schedule periodic meetings with key stakeholders to do an account health check for customer success.
4. PIONEER ENGINEERING (U.P. INDIA)
http://www.pioengineer.com/
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Jan’2018 – Mar’2019 (1.2 years)
Bench-marked in executing inside sales, including lead generation & monitoring existing/new clientele in Retail & CPG,
Gaming & Healthcare enterprise market of the United States of America (USA) by connecting with top management of the
companies; C-level executives, including all communication/interaction, placing orders, and handling sales operations.
Ensure timely submissions of Tender/RFQ/Technical proposals/Evaluations are met before the target timelines.
Maximizing return on overall marketing investment involving all major marketing activities i.e. Google AdWords, PPC, SEM,
SEO, host webinar’s etc. Finalize the creative campaigns & oversee the smooth execution.
Monitor, Manage & Plan (Cost, Time, Progress, Quality, Risks & etc.) the efficiency within IT, HR, Accounts, Finance, Vendor
mgmt., team management & adherence to compliance in all deliverables; maintain a database in CRM platform (Office 365).
Schedule periodic meetings with key stakeholders to do an account health check for customer success.
3. SIGMA SUPPLY CHAIN SOLUTIONS PVT. LTD. (U.P. INDIA)
http://www.sigmascs.com/
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Apr’2019 – till now (12+ months)
Stand accountable for all operations, monitored sales performance & conducted professional market research to identify &
evaluate potential sales growth opportunities.
Focused on KPI’s & KRA’s to manage teams & generate sustained revenue on monthly basis i.e. Pipeline development,
Quote to PO, PO to SO conversion, overdue receivables, on time delivery to achieve 95% customer satisfaction.
Organize sales preparation and scheduling, generate loss prevention curriculum, widespread marketing, merchandising and
sales functions. Drive comprehensive communication to organize sales calls, operations & technical trainings required to
execute the strategic plan in CRM platform,
Minimized average response time by 20% for inbound sales in a month time by developing new internal sales handling SOP’s.
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2. EBSAVVY INFOTECH PVT. LTD. (U.P. INDIA)
http://ebsavvy.com/
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Operations Manager
GM – BD & Operations
Feb’2014 – Dec’ 2017(2.11 years)
Designed new business model based on customer key pain points i.e. industry specific customized sales packages with
flexible commercial terms leads to increase revenue by 11% quarterly.
Ensures growth in line with budget targets and prepares a business development plan for India & South East Asian countries
for new projects in the On/Offshore Oil & Gas Industry.
Conducting sales calls & generating qualified leads with potential business clients, executing market research to meet sales.
Strategize, Negotiate & finalize contracts to improve the sustainability and business volumes.
Handling overall project operations, production, QC, Inventory Control, storage, dispatches by in-house/vendor teams, work
within Compliance only, payments/purchase, after sales & order follow-ups for smooth billing.
Ensure compliance with ITB so that the Bid/Tender/Proposal/Offer will submit within the assigned timeframe. Continuously
seek out process simplification and re-engineering opportunities to improve operational efficiency.
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5. PUNJ LLOYD LTD. (THAILAND)
http://www.punjlloydgroup.com/
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Building EPC Business solutions for Energy/Oil & Gas in Refineries, Pipelines & Well Head Platforms for Onshore/Offshore in
South East Asian & Middle East countries. Penetrating new opportunities while meeting with C-level executives.
Preparation of Prequalification, Bid Documents/ Express of Interest/ Request for proposal, Inspecting field sites to observe
and evaluate the condition and operability of facilities and structures within time & quality constraints while coordinating with all
involved departments for technical, commercial and legal inputs and ensure compliance with ITB.
Maintaining routine reports for the Management relating to marketing activities, forecasting sales revenue and business
development, team handling & ensuring the strategic objectives is well understood and executed.
Coordination with Contracts Head to ensure proper notification & submissions on contractual issues/ claims and strategize
queries during Pre/Post-Bid Meetings with PMC/ Consultants/ Clients/ Applicators for the success of projects.
6. UFLEX LTD. (U.P. INDIA)
https://www.uflexltd.com/
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May’2012 – Jan’2014(1.8 years)
Dy. Manager (BD &Tendering)
Jul’2006 – Apr’2012(5.10 years)
Executive Officer (Flexible Packaging)
Communicate with clients via phone calls/emails to close sales and to provide transparency in account information, pricing,
services and routine order/payment follow-ups and resolve customer complaints on top priority within Indian market.
Handle domestic/international client’s visit for test run in production, while supervising clarity on design and color combination
by Art & Pre-press department to meet Gravure & Flexo printing requirements and converting them into orders.
Create detailed business plans on the corporate like P&G, Nestle, & GSK for domestic new/repeat orders. Ensure that the
manufacturing/process meet as per domestic & international standards.
Drive Quality Assurance by implementing QA procedures & specifications ISO 9001:2015,ISO 14001, BRC, QMS, HACCP.
Close interaction with the production teams & other support functions to deliver technical proposals/solutions.
Analyze strategic action plans; resolving problems; completing audits; identifying trends; determining system improvements;
implementing change & cost reduction. Timely submission of Monthly/ Weekly MIS reports to higher management.
Knowledge of TQM, 7 QC tools, Six Sigma & lean manufacturing etc and effective designing and implementation of SOP.
Coordinating with production team for timely dispatches & provides the after sales services to the client.
Leading R&D projects, maintains clients requirement including requirement analysis, finalizing specifications, prototype
development, commercial production & testing activities. Subsequently, making the final specification & COA.
Build, Guide and support Agent/Distributor/dealers for generating sales by providing knowledge of the product.
Resolve quality issues through RCA, CAPA and work closely with vendors to improve the quality of raw/finished goods.
Values customer service and relationship building as much as revenue and profit generation.
EDUCATION
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Post Graduate Program in Management / Marketing & International Business
Institute of Management Technology, Ghaziabad, India
Completed - January’2011
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Bachelor of Engineering / Polymer Science & Chemical Technology
Delhi Technological University, Delhi, India formerly
known as Delhi College of Engineering (D.C.E.), Delhi, India
Completed - February’2006
TECHNICAL SKILLS
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Proficient with MS office suite, ERP system, Adobe, Oracle 11i & Office 365, Jira Tool etc.
Familiar with a variety of CRM’s say Salesforce, Oracle, Zoho etc.
PERSONAL ATTRIBUTES
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A true hunter combined with the ability to grow business in both existing/new customer bases across India, USA, South East
Asia, and Middle East countries. Demonstrated success in identifying and converting leads into business.
Foster relationships and provides front line support to clients & effectively liaise with the company's operation to meet
customer’s satisfaction with qualified service both technically/commercially, within the strict compliance.
Executed multiple projects by handling in-house/vendor teams within TAT Compliance, payments/purchase order followups/co-ordination with customers for smooth billing. Troubleshooter and resolve client concerns and needs.
Attended several national industry conferences each year and came back with sales leads.
To earn trust in relationships with all by consistently demonstrating integrity and professional competence.
VOLUNTEER EXPERIENCE
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Delhi Government [Apr’20- May’20] - Distribution of Dry Food and essential items kits to non PDS- Public Distribution
Scheme beneficiary (Non Ration Card holders) in the Containment zones of Delhi due to COVID-19.
Jayram Industries India Pvt. Ltd. [Jun’16 to Nov’16] - To ramp up their Sales & Operations targets for Solar Installation
works across PAN India.
Multitex Filteration Engineers Pvt Ltd. [May’15 to Feb’16] - Execute market research & generating qualified leads using
the web/online media for Oil & Gas projects by focusing on Clients & EPC players in Indian, SEA & Middle east countries.
Weldun Consultants LLP [May’14 to May’15] - To identify the unmet market needs for EPC projects dedicated for Oil/Gas
Pipelines within SEA region.
Odeon Builders Pvt. Ltd. [Aug’05 to Jul’06] - To ramp up their Sales targets for Real Estate business across Indian region.
LANGUAGES
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English
Hindi
Apr’ 2020
By the grace of God, everything will be alright and we will surely win the war against COVID 19.
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