Recycling Module Operator's Manual PacketB006-7322-A007 ELECTROMAGNETIC COMPATIBILITY REQUIREMENTS FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, therefore, if the instructions are not followed during installation and use, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Class A Declaration of Conformity (Canada) This digital apparatus does not exceed the radio interference limits of the Radio Interference Regulations developed by the Canadian Department of Communications for Class A digital equipment. Electromagnetic Compatibility Directive 2004/108 / EC (EU) This equipment complies with the essential requirements of the EMC directive 2004 / 108EC and tested in accordance with the harmonized standards EN55022 and EN55024. The equipment complies with the limits for Class A digital devices specified in EN55022. This equipment is a Class A product that may cause radio interference in a residential area. In this case, the user must take appropriate measures. Information for the user When installing and operating this equipment, strictly follow the manufacturer's instructions. However, there is still the possibility of radio interference in certain commercial environments. If this equipment does cause harmful interference (this can be determined by turning the equipment off and on), it is recommended that you contact your NCR service representative immediately. NCR Corporation is not responsible for radio interference or television reception caused by unauthorized modifications to this equipment, or the replacement or connection of connecting cables or devices not specified by NCR. Such unauthorized changes, replacements, and connections may void the right to use this equipment. It is the responsibility of the user to eliminate interference caused by such unauthorized changes, replacements, and connections. COPYRIGHT AND TRADEMARKS The product described in this book is a licensed product of NCR Corporation. Proprietary NCR Information - Not to be disclosed or reproduced without written permission. NCR, NCR SelfServ, and APTRA are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged as such. If, in accordance with the terms of your contract with NCR, you are permitted to reproduce, modify or copy this NCR copyrighted document, then reference to NCR copyright is required. NCR Corporation (hereinafter referred to as NCR) strives to improve product quality as new technologies, components, software, and firmware become available. Therefore, NCR reserves the right to change specifications without prior notice. NCR may not offer all of the components, features, and operations described in this document in all countries of the world. In some cases, photographs depict equipment prototypes. Before using this document, it is recommended that you contact your NCR representative or NCR office for information on the applicability of the document and its compliance with current specifications. © 2015 NCR Corporation, Duluth, Georgia, USA http://www.ncr.com All rights reserved CAUTION i Contents CONTENTS INTRODUCTION 1 Safety Information LOCATION DIAGRAM Upper Module Lower Module ERROR REPORTS Error Messages Status Indicators General status indicatorsIndividual zone indicators EMPTY Emptying the upper exception tray 2 3 3 3 4 4 6 6 7 10 10 Emptying the lower exception tray or receive tray ........................... ..12 Empty cassettes ............................................. .................................................14 SUPPLEMENT ................................................. ................................. .............................. 17 REMOVING JAM ................. .................................................. ................................. 22 Clearing a jam in the top module ........... .................................................. ..23 Clearing a jam in the intermediate module .......................................... ........ 32 Clearing a jam in the lower module .................................... ............................ 33 Clear a jam in the shutter ................. .................................................. .......... 37 Access from the front ................................... ............................................. 37 Access from the back .................................................. .............................. 38 CLEANING .................. ............... .................................................. ...................................... 39 Upper module ......... .................................................. .......................................... 39 Lower module ..... .................................................. ................................................ 40 RECORDS ABOUT CHANGES ................................................ .......................................... 41 B006-7322-A0 module recycling packs Operator's Manual ii Contents B006-7322-A007 1 INTRODUCTION INTRODUCTION Packet recirculation module (BRM) can be used for receiving and checking banknotes that are either in storage or re-sent for issuance, in bundles of up to 300 banknotes (for new banknotes; the maximum number of old banknotes in a bundle will be less). Placement and issue of banknotes is carried out through the cash accepting mechanism of an ATM. Banknotes are inserted across (long side). BRM consists of an upper module located in an ATM cabinet and a lower module located in a safe. They are connected by a short intermediate tape drive mechanism through the upper wall of the safe. In the lower module are four recycle cassettes and one exception cassette. Depending on the software configuration, the exception cassette has three separate zones for processing fake, unaccepted, or crumpled bills. The upper module also has an optional upper exception tray. INTRODUCTION B006-7322-A007 module recycling packs Operator's Manual 2 Safety Information If available, be sure to use colored handles and locks to access and maintain the modules, as described in the instructions. Different colors are used to indicate elements with different functions. ● Orange: access to modules. Always use the orange handles, clips, or levers to remove the modules from the ATM. ● Green: operator interface. Use green elements, such as locks and wheels, to work with the modules: replenish, clear a jam, empty, or clean. ● Yellow: Safe lifting points. Only for second level service. To reduce the likelihood of equipment damage or personal injury, follow the safety guidelines for regular ATM service. ATTENTION Never insert tools, pens or other objects into the ATM or into the module if such instructions are not in the manual. Make sure that your hair, clothes or jewelry are not stuck in the ATM. Retractable elements may not be used as a shelf or workstation. LAYOUT B006-7322-A007 3 LOCATION Upper Module B006-7322-A007 module recycling packs Operator's Manual 4 Lower Module B006-7322-A007 module recycling packs Operator's manual 5 error report ERROR REPORTS Error Generated by the packet Messages The following table lists the error messages that can be recirculation module and displayed by the ATM error reporting system. To resolve the error, follow the steps in the "Action" column in the same table. Error message Action The upper exception tray is full / almost full Empty the upper exception tray The Exception lower tray 1 or 2 is full / almost full input tray is full / almost full Cassette 1/2/3/4 is full / almost full Empty the lower exception cassette The Empty recirculation cassette Magazine 1/2/3/4 empty / almost Fill cassette empty media jams between the feed mechanism and the module checking banknotes (BV) carrier jammed between the module checking banknotes (BV) and the module temporarily of Storage Media jams in the path of the upper tray exceptions Clear the jam in the upper module jammed media between the module temporary storage and delivery mechanism jammed media inlet / outlet temporary storage unit jamsbanknote verification module Jamcarrier in the intermediate tape deck to clear the jam in the intermediate tape deck B006-7322-A007 module recycling packs Operator's manual 6 error report Error Message Action Jam media in the tape drive mechanism of the cassette Media jam in the vertical drive mechanism Clear a jam in the lower module Jam Removing media in the cassette 1/2/3/4 Jamming the shutter in the open / closed or intermediate state Clear the jam in the shutter Open the upper module block Close the upper module Open the lower module block Close the lower module Upper exception tray removed Install upper exception tray Lower exception tray 1 removed Install the lower exception tray 1, 2, 3 or the receiving tray Cassette 1/2/3/4 removed Remove the cassette Locking device open Insert the specified module (upper or lower) into the ATM, securing it with the latches. For more information about the error reporting system, see NCR ATMs. Error reporting and operation system. Instructions for the operator (B006-6430). Status indicators General indicators The ATM has two panels of general indicators: one of them is in the upper cabinet, and the other is in the safe of the lower module. B006-7322-A007 module recycling packs Operator's manual 7 error report The indicators on the panels show the status of the upper, intermediate, and lower BRM modules in red, yellow, and green (top to bottom): RED MODULE Top Blinking YELLOW GREEN Steady on Jam or error Lockopen is- Devices are OK Intermediate Jams Devices are OK Bottom Jam or error Lock is open or areThere is a setting Devices all option to display the are OK. cassettesmissin need for g replenishment or empty. Please note that the lower module indicator will light yellow due to messages about almost empty or almost full recycling cassettes during normal operation of the ATM due to fluctuations in the levels of issuing and receiving. Indicators of individual zones On the side of the upper and lower modules is a diagram of the individual zones of the module with status indicators that help localize the malfunction. B006-7322-A007 module recycling packs Operator's manual 8 error report AREA UPPER MODULE Red Flashing Yellow Green Solid tape feeder jam or error retainer opened - apparatus properly fixators upper module jam or error retainer opened - apparatus properly connecting the tape drive mechanism jam or error retainer opened - Red AREA UPPER MODULE B006-7322-A007 Flashing Lit continuously Yellow apparatus properly Green module recycling packs Operator's manual 9 error report input / output module tape drive mechanism temporarily storing module banknotes etc. receiving mechanism Shutter jam or error retainer opened - - - Apparatus regularly is jammed or an error - - Apparatus regularly jammed or an error - - Apparatus regularly - Completed Nearly fill in Neno Verka jam or error top tray exceptions apparatus properly device regularly lower module AREA lower module Red Flashing Yellow Solid tape transport tape Jam or error Lock is open - Vertical tape drive mechanism Jam or error Fix is open - OK LOWER MODULE AREA Green RED Device is OK Device is YELLOW GREEN ENY B006-7322-A007 module recycling packs Operator's manual 10 error report Flashing exceptions tray Zone Cartridges recycling B006-7322-A007 Solid jam or error Completed necessary to empty the device properly jam or error - should be empty or refill device regularly The module recycling packs Operator's Manual 11 EMPTYING EMPTYING Empty the upper and lower trays of exceptions, if the state of light the lower module is amber, or if you see any of the above Below are the messages in the ATM error reporting system: The ● The upper exception tray is full or nearly full. ● The lower exception tray 1 or 2 is full. ● The input tray is full / almost full. Empty BRM cassettes according to your organization's service instructions. Cassette filling warnings are displayed on thepanel status indicator and in the error reporting system, but since recycling cassettes are used to dispense banknotes, it is not necessary to empty them: ● Cassette 1/2/3 or 4 is full or almost full. Emptying the top exception tray 1. Open the top module as described in the general ATM manual. 2. Open the tape drive on the upper exception tray using the green latch. EMPTYING 3. Remove the upper exception tray from the tape drive. Remove the security seal (if used), open the tray with the green lock and remove the banknotes. B006-7322-A007 recirculation module packs Operator's Manual 1 2 4. Close the tray, install a security seal if necessary, and install the tray on the tape drive. 5. Close the tray’s tape drive mechanism by clicking on the green circle at the top to secure the tray with the latch. 6. Insert the top module into the ATM. Make sure that the latches are closed and that the general status indicator of the top module is green. 7. Follow your organization’s reporting procedures for emptying the top exception tray. B006-7322-A007 recirculation module packs Operator's manual 12 EMPTYING Emptying the lower exception tray or reception tray 1. Open the lower module as described in the general ATM manual. 2. Use the green handle to remove the exception tray from the BRM. 3. Remove the security seal (if used) and open the tray by first opening the latch on the bottom and then lifting its upper part. Remove the cover from the tray. module recycling packs Operator's Manual 13 EMPTYING 4. Remove the banknotes from the receiving area or press the green zone to move the pressure plate down and remove the banknotes from exception zone 1 or 2. 5. Install the cover on the tray and secure it with the latch, first lifting the upper part of the latch and then pressing on its lower part. Reinstall the security seal if necessary. 6. Insert an empty input tray into the BRM. 7. Insert the bottom module back into the ATM. Make sure that the latches are closed and that the general status indicator of the top module is green. 8. Follow your organization’s reporting procedures for emptying the receive tray or lower exception tray. Empty cassettes 1. Open the bottom module as described in the general instructions for the ATM. 2. Use the green handle on the side of the bottom module to fully open it and access the cassettes. -7322-A007 recirculation module packs Operator's manual 14 EMPTYING 3. Use the green knob to remove the cassette completely (1, 2, 3, or 4 according to the error message) from the lower module. EMPTYING module recycling packs Operator's Manual 1 5 4. Remove the security seal (if used) and open the cassette by first opening the latch from below and then lifting its upper part. Remove the cover from the cartridge. 5. Grasp the green areas to move the pressure plate down to the edge of the cassette and lock it. Remove the banknotes. 6. While holding the pressure plate, press the green tab to release it. Remember that it is spring loaded and can move abruptly. The plate should return to the edge on which the handle of the cartridge is located. -7322-A007 recirculation module packs Operator's manual 16 EMPTYING 7. Install the cover on the cassette and secure it with the latch, first lifting the upper part of the latch and then pressing on its lower part. Reinstall the security seal if necessary. 8. Replace the cartridge in the pack recirculation module. 9. Close the bottom module and insert it back into the ATM. Make sure that the latches are closed and that the general status indicator of the top module is green. 10. Follow your organization’s procedures for reporting empty cassettes. Module recycling packs Operator's Manual 17 RECHARGE TOP-UP Regularly replenish the cartridges of the BRM module. These messages are displayed in the ATM error reporting system: ● Cassette 1/2/3/4 is empty ● Cassette is empty. 1. Open the bottom module as described in the general instructions for the ATM. 2. Use the green handle on the side of the bottom module to fully open it and access the cassettes. 3. Use the green knob to remove the cassette completely (1, 2, 3, or 4 according to the error message) from the lower module. B006-7322-A007 recirculation module packs Manual Emperor of the 1 8 UPDATE 4. Open the hatch on the cassette lid (opposite side to the handle), freeing the lower part and then lifting the upper part of the hatch. Remove the cover from the cartridge. 5. Place the cover face up, then place the cartridge on the cover as shown in the figure so that the cover fits into the slots on the bottom of the cartridge and the handle of the cartridge is below the edge of the latch. So it will be more convenient to load banknotes. B006-7322-A007 Module recycling packs Operator's Manual 19 RECHARGE 6. Grasp the green areas to move the pressure plate to the edge of the cassette on which the latch is located, and secure it. 7. Prepare banknotes to be used in the drawer by holding a stack of approximately 100 banknotes in one hand and separating them with the other. For new banknotes, repeat this several times. When separating banknotes, remove or correct banknotes with obvious defects, such as: ● ● ● ● ● Adhesive tape, paper clips, pins and other foreign objects Tears or punctures Very worn, soft banknotes sticking together Banknotes with bent corners or bent High-quality preparation of banknotes will improve the module pack recycling. B006-7322-A007 recirculation module packs Manual Emperor of the 2 0 8. Align the first stack of banknotes by tapping it on both the short and long sides. Place the pack at the bottom of the cassette, aligning it on the left or right side. UPDATE 9. Continue to align and stack the packs in the cassette, changing their orientation, as well as the side of the cassette on which the packs are aligned. NOTE. Do not load banknotes in excess of the maximum allowable level marked on the bottom of the cassette. 10. While holding the pressure plate, press the green tab to release it. Remember that it is spring loaded and can move abruptly. The plate should move down and rest against the folded bills. B006-7322-A007 Module recycling packs Operator's Manual 21 RECHARGE 11. Install the cover on the cassette and secure it with the latch, first lifting the upper part of the latch and then pressing on its lower part. Reinstall the security seal if necessary. 12. Replace the full cartridge in the BRM. 13. Close the lower tape drive and insert it into the ATM. Make sure that it is secured by latches and that the general status indicator for the bottom module is green. 14. Follow your organization’s replenishment reporting procedures. B006-7322-A007 recirculation module packs Operator Manual 22 removing jammed REMOVING JAM The following error messages that appear on the operator panel indicate jams in the BRM: Error message location JamJam media between the feeder and banknote check (BV) jam jam between the banknote check (BV) module and the temporary storage media jam in the banknote verification module media jam between the temporary storage module and the feeder module Upper media jam on the track of the upper exception tray media jam on the input / output of the module storage Media jam in the intermediate tape drive Intermediate tape drive Media jam in the tape drive lower module Media jam in the vertical tape drive Media jam in the cassette 1/2/3/4 Jam shutter open / closed Shutter Onpanels the status indicatorof the BRM module The jam location is also displayed. After clearing a jam in the indicated area, check the remaining areas of the BRM module for jams, following all procedures for clearing jams, since bills may also be jammed at the time of the first jam. ATTENTION recirculation module packs Operator Manual 2 3 When clearing jams, try not to damage the white plastic teeth of the tape drive mechanisms, as well as REMOVING THE JAM; be careful not to get hands or clothing between them. To clear a jam in the top module connecting the tape drive to the upper transport exceptions cassette module module tape mechanism module check intermediate module banknotes feeder the tape entering the 1. top module, as described in the general instructions to the ATM. 2. Open the tape drive of the upper exception tray using the green lock (A). B006-7322-A007 module recycling packs Operator's Manual 24 Removing Jammed Open 3. Remove the upper exception tray (if installed) from the tape drive and check for jammed banknotes protruding from the tray or inside the tape drive. If necessary, open the tray to remove jammed banknotes. 4. Carefully remove the jammed banknotes from the top and bottom of the tape drive. If necessary, press the green tab to facilitate access to jammed banknotes at the bottom. 5. Install the tray and close the tray’s tape drive by pressing the green circle at the top to secure the tray with the lock. B006-7322-A007 recirculation module packs Operator Manual 2 5 B006-7322-A007 Module recycling packs Operator's Manual 26 Removing Jammed Open REMOVING JAM The 6. tape drive using the green lock (B). Carefully remove jammed banknotes from the tape drive. 7. B006-7322-A007 Close the tape drive by pressing the green circle at the top to secure the tray with the latch. Recycling module packs Operator's Guide 27 Open 8. output tape drive mechanism of the temporary module storage using the green latch (C). Carefully remove jammed banknotes from the tape drive. If necessary, rotate the green wheels to move the jammed banknote back or forward and facilitate removal. Module recycling packs Operator's Manual 28 Removing Jammed Open 9. B006-7322-A007 Close the tape drive by pressing the green circle at the top to secure the tray with the latch. Operator's manualOperator's manual 27 BundleREMOVING JAM BundleREMOVING JAM Batch 10.Using the green lock, open half of the top module so that it rests on the stop, and then repeat this operation with the other half of the module. Note: lift with both hands as both parts of the module are heavy. B006-7322A007 A007 recycling module recycling module recirculating module Operator 28 REMOVING JAM Batch 11. In turn, press each of the three green tabs on the tape drive (D) and carefully remove the jammed banknotes. If necessary, rotate the three green wheels to move the jammed banknote back or forward and facilitate removal. 12. Open the banknote check module (E) using the green latch. manual B006-7322-A007-A007 Operator's manualOperator's manual 29 BundleREMOVING JAM BundleREMOVING JAM Batch 13. If there are jammed banknotes, carefully remove them. Do not touch the glass strip that covers the lenses on the top and bottom of the banknote check module. If necessary, scroll the green wheel to move the jammed bill back or forward and make it easier to remove. 14. Close the banknote verification module by pressing on its upper part until the clips engage. 15.Use the green tabs to open each part of the input tape drive of the temporary storage module (F). Carefully remove jammed banknotes from the tape drive. Turn the green wheel if necessary. to move the jammed banknote back or forward and facilitate removal. B006-7322A007 A007 recycling module recycling module recirculating module Operator 30 REMOVING JAM Batch 16.Use the green tab to open the tape drive mechanism from the edge (B). Carefully remove jammed banknotes from the tape drive. 17.First, close one half of the module, and then the other (in any order), making sure that they are tightly locked. Note: To close each half of the module with two hands: First, lift up half of the module by pressing the large green tab with one hand (1), then press the small tab with the other hand to release the loop (2). Carefully lower the half of the module, holding it by the large green handle (3), pressing the small lock until it completely closes. There is a closing point halfway on the loop. If manual B006-7322-A007-A007 Operator's manualOperator's manual 31 BundleREMOVING JAM BundleREMOVING JAM Batch half of the module stops at this point, raise it slightly again and continue to close as instructed. 18. All indicators of the top module on the panel status indicator should be green - this means that there is no jam. If the indicators are red, return to the indicated area to clear the jam and check that all latches are closed properly. 19. Insert the top module into the ATM. Make sure that the latches are tightly closed and that the general status indicator for the top module is green. 20. Follow your organization’s reporting procedures for clearing jams. Clearing a jam in the intermediate module 1. Open the upper module as described in the general instructions for the ATM. 2. Check the base of the ATM for debris or paper jams at the top of the intermediate tape drive. If possible, carefully clear the jam. B006-7322A007 A007 recycling module recycling module recirculating module Operator 32 REMOVING JAM Batch 3. Open the bottom module as described in the general instructions for the ATM. 4. Check the top panel of the safe for debris or paper jams at the bottom of the intermediate tape drive. If possible, carefully clear the jam. 5. Insert the top module into the ATM. Make sure that the latches are tightly closed and that the general status indicator for the top module is green. 6. Follow your organization’s reporting procedures for clearing jams. manual B006-7322-A007-A007 Operator's manualOperator's manual 33 BundleREMOVING JAM BundleREMOVING JAM Batch Clearing a jam in the lower module 1. Open the lower module as described in the general instructions for the ATM. 2. Use the green handle on the end of the tape drive mechanism to open the tape drive mechanism until it rests on a metal stand. Carefully remove jammed banknotes from the tape drive. B006-7322A007 A007 recycling module recycling module recirculating module Operator 34 REMOVING JAM Batch 3. Lower the tape drive mechanism into place using the green handle. Press the green area at the top to tighten the cover. 4. Use the green handle on the side of the bottom module to open it fully. Carefully remove the jammed banknotes that are visible under the tape drive or stick out of the drawers. 5. Remove the cassette from position 1. manual B006-7322-A007-A007 Operator's manualOperator's manual 35 BundleREMOVING JAM BundleREMOVING JAM Batch 6. Open the vertical tape drive mechanism of the cassette using the green lock. If there are jammed banknotes, carefully remove them. 7. Close the vertical tape drive and use the green tab at the top to move the entire tape drive away from the bottom exception cassette. Check for jammed B006-7322A007 A007 recycling module recycling module recirculating module Operator 36 REMOVING JAM Batch banknotes between the tape drive and the exception cassette, but do not remove them: go to the next step. 8. If there are jammed banknotes, move the vertical tape drive from the lower exception cartridge, and then remove the exception cartridge to remove jammed banknotes. 9. Release the vertical tape drive, replace the lower exception cassette if it was removed, and put the tape into position 1. manual B006-7322-A007-A007 Operator's manualOperator's manual 37 BundleREMOVING JAM BundleREMOVING JAM Batch 10. Close the tape drive with the handle. 11. All indicators of the lower module on the panel of status indicators should be green - this means that there is no jam. If the indicators are red, return to the indicated area to clear the jam and check that all latches are closed properly. 12. Insert the bottom module back into the ATM. Make sure that it is secured by latches and that the general status indicator for the bottom module is green. 13. Follow your organization’s reporting procedures for clearing jams. Clearing a jam in the shutter From the front of the ATM, the shutter of the packs recirculation module is located directly on the front of the module, and from the back of the ATM, it is located inside the front panel. Access from the front side 1. Open the top module as described in the general instructions for the ATM. 2. Try to carefully remove, without tearing, jammed banknotes or foreign objects that may interfere with the shutter. 3. If the shutter is closed, slide back the small green lever on the side of the shutter, and then move the shutter by slightly opening it with your palm. If there are jammed banknotes, carefully remove them. B006-7322A007 A007 recycling module recycling module recirculating module Operator 38 REMOVING JAM Batch 4. All indicators of the top module on the panel status indicators should be green - this means no jam. If the indicators are red, return to the indicated area to clear the jam and check that all latches are closed properly. 5. Insert the top module into the ATM. Make sure that the latches are closed and that the general status indicator for the top module is green. 6. Follow your organization’s reporting procedures for clearing jams. Access from the rear Check the front panel of the ATM for foreign objects that impede the operation of the shutters. Report on the detection and removal of foreign objects found following the service instructions. manual B006-7322-A007-A007 module Operator's 39 CLEANING CLEANING To ensure trouble-free operation of the top module, regularly clean it of dust and debris. Use a lint-free cloth, moistening it with clean water if necessary. Do not use solvents or detergents, as they may damage the module. It is also allowed to clean with compressed air, however, it is necessary to pay attention to the need to blow dust, preventing its further penetration into the module. ATTENTION Be careful not to damage the redirection flaps and sensors during cleaning. Upper Module All areas described in the Jamsection Removalmust be cleaned by removing dust and debris. Pay particular attention to the camera’s glass lenses, sensors, and black rollers at the top and bottom of the banknote check module, regularly and thoroughly cleaning them. CLEANING recirculating 40 Bottom module Clean all areas described in Removing a jam by removing dust and debris. Try not to damage the teeth of the flaps of the redirection mechanism in the horizontal tape drive. RECORD OF CHANGES Date Versio n Page Description of changes February 2015 A All New document.
