Dear Hiring Manager, My name is Stephen Michael Sloper Jr. I am currently a student at Laney College. I have a passion for all Physics based fields including Mechanical and Electrical Engineering. I am eagerly looking for my entrance into the Engineering field. If you decide to hire me, you will learn that I am: • Driven. I seek out the challenges that the average person would avoid. I enjoy stretching my abilities and learning new skills • Mature. I have over 15 years of customer service experience. 8 in sales, 3 in management, and overall have a calm and logical demeanor. • Passionate. I love learning new things, especially anything math and science based. Applying what I have learned in study is what motivates me to pursue engineering as a career More About Me: At the age of 19 I was hired as a teller at Bank of America. I was quickly recognized for my hard work and customer engagement. Over the next 8 years I held 5 different positions in the banking industry. While I excelled at every position, earning many awards and accolades along the way, I never felt challenged intellectually. For these reasons, it was bittersweet when I got laid off near the end of “The Great Recession”. Since that time, I have taken a major step down in my career and put a greater focus on my education. I have earned two Associates degrees as well as various skills and certs. The time I have invested make me a perfect candidate for your internship opportunity. While working for Facebook I plan to continue to learn, expand my skills, and prepare myself for future Engineering opportunities. I look forward to hearing from you soon. Sincerely, Stephen M Sloper Jr Stephen M Sloper II 7901 Outlook Ave Oakland CA · 510-735-6414 Stephen.sloper@yahoo.com · www.linkedin.com/in/stephensloper/ SKILLS AND CERTS CSWA certified CSWP in progress Microsoft Excel Blueprint Reading Tool Grinding Drill-Press Operation Fusion 360 Matlab Python Precision Measurement Mill Setup and Operation Lather Operation EDUCATION ASSOCIATES IN MATHEMATICS ASSOCIATES IN PHYSICS LANEY COLLEGE SPRING 2019 LANEY COLLEGE SPRING 2018 WORK HISTORY 05/2013 – PRESENT BARTENDER, VARIOUS Provide genuine warm customer service to each, and every guest Educate customers on a variety of beer, liquor, and spirits Master both classic cocktails and on the spot custom creations 12/2010 – 04/2013 BUSINESS DEVELOPMENT OFFICER, CITIBANK Acquire new customers with industry specific cold calling, networking, and referrals from business partners Grow and retain existing client base by taking time to understand individual needs, providing personalized service, and building deep, long lasting relationships Lead and coach branch team to execute business sales plan, including focusing on individuals with sub par results, on the spot coaching, and leading team meetings. 01/2008 –11/2010 OPERATIONS MANAGER, BANK OF AMERICA ` Lead team to meet and exceed banking center sales & service goals Empower associates to meet and exceed individual goals Maintain and manage branch security and compliance at all times