Micro-learning, Reinforced. Micro-Learning Management System GCR CONFIDENTIAL RapL is a mobile first, adaptive, microlearning platform GCR CONFIDENTIAL Bite Sized Deliver bite sized learning nuggets Personalised learning is specific and adapted to each individual Reinforced Spaced repetition increases knowledge retention Gamified Game based mechanics keeps employees motivated and engaged Multilingual Learners can select the language of their choice Monitored Hierarchy based monitoring by region, area and territory Typical Use Cases for RapL 1. Continuous learning : Ensure new process/product/customer service knowledge reaches every employee and every employee retains the information 2. New-hire induction: Get new hires up to speed quickly on the most important work related knowledge 3. Pre-hire assessments: Assess commitment and knowledge of applicants to the organisation in order to hire the best 4. Confirmed information dissemination – share vital information and ensure your employees have read it 5. Poll – get a quick pulse of the organisation’s sentiment 6. Feedback – collect information centrally about the line employees views, ideas GCR CONFIDENTIAL Benefits of RAPL 1. Increase on the job performance: Increased knowledge retention leading to direct business impact on sales, customer service, operations or safety 2. Efficient information dissemination: Push information to the frontline and gauge information consumption on a real time basis 3. Enable line manager accountability: Hierarchy based reporting allows for unit heads to measure and track learning outcomes for their workforce 4. Keep high potential employees engaged: Keep motivated employees engaged and loyal to brand thereby increasing their retention 5. Optimise in person training initiatives: Identify knowledge gaps and focus expensive in person training on areas of knowledge deficiency 6. Merit based reward and recognition: Tie rewards and recognition directly to learning outcomes 7. Rapid content creation and deployment: Partner with RapL to quickly create and deploy the most important workplace practices across the frontline GCR CONFIDENTIAL RapL uses cognitive science principles to ensure that every learner retains job critical information 1 Identifies gaps High Confidence Misinformed Mastered Correct Incorrect Uninformed Uncertain Low Confidence 2 Spaced repetition for reinforcem ent Application based scenarios sent every day GCR CONFIDENTIAL Attempt 1 Attempt 2 Attempt 3 6 RapL mobile micro learning model The RapL model is designed to address the current challenges in enterprise training and make learning effective, engaging and efficient 1. Simple 5 minutes a day learning on the mobile 2. Learning in the form of real scenarios and questions with illustrations – easy to understand for frontline workers 3. Supports any language (a new product launch can be rolled out quickly across locations) 4. Adaptive AI model with personalized repetition ensures knowledge retention 5. Topics for each individual or group within the organisation’s hierarchy (allows reporting along the line) 6. Gamification with points, leader boards and rewards 7. Management has clear visibility on knowledge gaps through extensive analytics GCR CONFIDENTIAL Thank You …. GCR Confidential