ALMA M.GEREZ Contact No: +974 30274588 Email Address: [email protected] COVER LETTER 1st Floor,Flat #4, Bldg 87 Bin Al-Abbar, Bin Omran Doha-Qatar 15-January-2020 __________________________ Human Resources Department Doha-Qatar Dear Sir/Madam: I have recently come across on your Jobs Portal.I would be interested in applying for any vacant position that fits my qualification in your prestigious company to secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company. I have vast experience in development and support in ERP with Financial functionalities. I also adept in supervising development team operations with 19 years of experience in the field of Information Technology. I have been a Software Developer and Support and then through experience became a Team Lead, an Application Developer Specialist handling with different IT Solution Management services such as Development and Support, Incident, Service Request, Problem and Solution, Risk and Issue Management. As a Software Engineering Team Lead, my responsibilities are in both development and support capacity in the Oracle Retail product handling with creating of Project tasks plan, tasks assignment, daily tasks tracking via touch points to project members to ensure that the members tasks are monitored ensuring all tasks are delivered with quality and on time based from the allocated budget. If timeline are not met, ensure that the gaps are identified and translated to coaching points that will help the team better meet timeline moving forward. Also, I have been a Solution Manager and at the same time a Subject Matter expert focusing in the technical architecture aspects of Supply Chain Management (SCM) system applications, handling complex incident tickets to meet SLAs accordingly. Handled Project Work Order by performing the impact analysis, providing high level estimates to Project Managers. Also,was exposed to different Application Maintenance activities like attended CAB (Change Approval Board) – for project/release gate/exit meetings, decide if go or no-go, ensuring all changes were met with high quality standard to prevent/minimize defects. Assists team members for the Monthly Application Maintenance for any issues they were encountering. Created, reviewed and approved designs, codes, test scripts delivered within the development area.Helped develop through coaching of team members by providing them knowledge transfer, ensuring and gauging their readiness to do support. “Choose a job you love, and you will never have to work a day in your life." Alma M. Gerez Contact No: +974 30274588 Email Address: [email protected] COVER LETTER 1st Floor,Flat #4, Bldg 87 Bin Al-Abbar, Bin Omran Doha-Qatar I am a team player and flexible to work for a more challenging role. I firmly believe, the growth of an organization is based on the employee's dedication to grow as a leader and make sacrifices for the team, the determination to finish the job and the discipline to do the task safely and efficiently while on a hostile and remote environment. With that said, I can say that I can be an asset to the organization. Please find enclosed my resume. My resume provides up-to-date information on my background and qualification. I look forward to hearing from you. Thanks and Kind Regards, ALMA M. GEREZ Applicant “Choose a job you love, and you will never have to work a day in your life."