Key points of the case
Describe the type of civil
law involved in the case.
Identify who is the plaintiff
and who is the defendant
in the case and their role
What damages were the
plaintiff seeking?
Was any dispute resolution
method used in the case?
E.g mediation WHY? WHY
NOT?
How were the principles of
justice achieved in this case?
Was any dispute resolution
institution used in the case?
E.g VCAT WHY?
Mediation
Conciliation
Arbitration
Tribunal
Ombudsman
Complainant body