PI System Health Check
Objectives
Deliverables
The main objectives are to assess
The following services are performed:
the system health of your PI
Pre-visit checklist review; confirmation that all prerequisites are met before proceeding.
System™ in a number of categories
PI System Health Check in one or more of your selected categories:
and provide a plan to remediate
any deficiencies. The health check
consists of reviewing the installation,
configuration, and use of the PI
System and its components and to
provide a PI System Health Report.
The health check is performed
on-site by a qualified OSIsoft Field
Service Engineer.
The scope of this package is limited
to a single site and the duration
depends on the number of servers
involved and the requested health
checks.
•
Security
•
PI System Usage Assessment
•
Architecture including High Availability
•
Hardware Sizing and Future Capacity Planning
•
Application Performance
•
Administration Best Practices
•
Installation and Configuration Best Practices
•
PI Tag™ Configuration
•
User and Administrator Pain Points
•
User and Administrator Training
Brief presentation of findings and recommendations at the end of the visit.
PI System Health Report:
•
An architecture diagram of your PI System
•
Findings related to the selected categories
•
Steps required to remediate deficiencies in the selected categories where possible
•
Estimate of OSIsoft services required for remediation where applicable
•
Summary of recommended OSIsoft training where applicable
Limitations
The Field Service Engineer shall not be expected to perform any configuration
changes or remediations as part of the health check.
The Field Service Engineer may perform minor remediations or configuration changes
at their discretion with customer approval.
Guidance on the implementation of applications and solutions are better suited to our
Workshop services.
Timeline
The assessment process, from ordering to completion, normally takes 2 to 3 weeks
Week 1 — Communication of prerequisites. Confirmation of on-site visit dates with
OSIsoft.
Week 2 — On-site visit or remote health check. Duration depends on the size of the PI
System and the categories selected for the health check.
Week 3 — Prepare and transmit PI System Health Report.
Why Select OSIsoft PI System
Field Services
Requirements
Customer’s technical staff must be available to provide system support (security,
Our PI System Field Service
network, and control systems).
staff work closely with OSIsoft
Customer’s technical staff must be available to answer questions about existing data
Development, Training, and
Technical Support teams to bring
unique experience and knowledge
of OSIsoft‘s product line to
customers’ sites. Most of our
Field Service Engineers are
Microsoft Certified Professionals.
sources.
Customer’s application users must to be available to answer questions about existing
applications.
Customer must provide the list of nodes to be assessed (Data Archive, acquisition
nodes, Custom or third party applications, and client nodes).
Customer must provide an Active Directory user with sufficient privileges to fully
inspect the PI System.
Performance monitor tags and PI Interface health points may be created to track and
assess PI System performance.
Customer must provide a configuration station with the System Management Tools
(SMT) and Microsoft® Excel® software.
Customer should provide an up-to-date network architecture drawing if possible.
Customer must arrange for safety training and any permits required.
Customer must provide all special safety equipment as required.
Package
This package includes several days of OSIsoft field service including report preparation and
excluding travel time. The duration depends on the size of the PI System and the categories
selected for the health check. Travel and living expenses will be invoiced at cost.
For further information, contact your Sales Representative.
Part number:
SVC-PACK-AUDIT
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