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Assistant Manager Role

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Assist%nt M%n%ger Role:
– M#n#ger will m#n#ge # successful rest#ur#nt oper#tion, #nd supervise the oper#tions of #
shift to ensure th#t food s#fety, product prep#r#tion, cle#nliness #nd comp#ny st#nd#rds
#re m#int#ined. This includes working # c#shier or cook position while supervising
st#ff. Exception#l customer service is # m#jor component of this position. M#n#gers should
demonstr#te integrity #nd inspire h#rd work #nd # rew#rding environment.
– $12
– Meeting once % week week to:
– discuss %ny issues r%ised during the week, then
– decide the issue th%t we w%nt to t%ckle for the following week, then
– come up with solutions on how to fix it, then
– m%n%ger will then tell the rest of the employees how we will implement it, %nd
– upd%te the Oper%tion M%nu%l
M#ke sure front #nd b#ck #re doing their jobs correctly
ensure th#t #ll products #re fresh #nd prep#red correctly
control shrink#ge, w#ste, expenses #nd p#yroll (e.g. no reserve wings fried #n hour
before closing; crew clocking in #nd out on time)
M#ke sure th#t store is cle#n #t opening, during oper#tion, #nd closing
M#ke sure th#t #ppropri#te cle#nliness, s#nit#tion, s#fety #nd st#ffing st#nd#rds #re
m#int#ined
M#ke sure the rest#ur#nt meets he#lth dep#rtment code st#nd#rd #t #ll time
food not on the ground (chicken not left on the ground when m#rin#ting)
s#nitizing w#ter
nothing blocking the w#sh sink
h#ve s#nitizing solution
h#ts on #t #ll times
Inventory count
M#ke sure inventory is well-stocked #nd stocked up correctly
Recruit #nd hire qu#lity st#ff
Scheduling weekly
Te#ch #nd implement new products/promotions/new pr#ctices to the crew
H#ndle guest issues (customer dispute, incorrect order, Uber, Postm#tes, GrubHub
customer dispute)
Decor#ting for holid#y se#sons (H#lloween, Christm#s)
S#fety #nd Security (e.g. de#ling with homeless)
M#int#in # current Oper#tion M#nu#l, #nd follow #ll procedures
//Actu#l problems to t#ckle:
System for people to stop forgetting orders
Rules for e#ting food/discounts
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