BlV The Johns Hopkins ACG System ® Applications Guide Version 9.0 December 2009 Important Warranty Limitation and Copyright Notices Copyright 2009, The Johns Hopkins University. All rights reserved. This document is produced by the Health Services Research & Development Center at The Johns Hopkins University, Bloomberg School of Public Health. The terms The Johns Hopkins ACG® System, ACG® System, ACG®, ADG®, Adjusted Clinical Groups®, Ambulatory Care GroupsTM, Aggregated Diagnostic GroupsTM, Ambulatory Diagnostic GroupsTM, Johns Hopkins Expanded Diagnosis ClustersTM, EDCsTM, ACG Predictive Model™, Rx-Defined Morbidity Groups™, Rx-MGs™, ACG Rx GapsTM,, ACG Coordination Markers™, ACG-PM™, Dx-PM™, Rx-PM™ and DxRxPM™ are trademarks of The Johns Hopkins University. All materials in this document are copyrighted by The Johns Hopkins University. It is an infringement of copyright law to develop any derivative product based on the grouping algorithm or other information presented in this document. This document is provided as an information resource on measuring population morbidity for those with expertise in risk-adjustment models. The documentation should be used for informational purposes only. Information contained herein does not constitute recommendation for or advice about medical treatment or business practices. No permission is granted to redistribute this documentation. No permission is granted to modify or otherwise create derivative works of this documentation. Copies may be made only by the individual who requested the documentation initially from Johns Hopkins or their agents and only for that person's use and those of his/her coworkers at the same place of employment. All such copies must include the copyright notice above, this grant of permission and the disclaimer below must appear in all copies made; and so long as the name of The Johns Hopkins University is not used in any advertising or publicity pertaining to the use or distribution of this software without specific, written prior authorization. Disclaimer: This documentation is provided AS IS, without representation as to its fitness for any purpose, and without warranty of any kind, either express or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. The Johns Hopkins University and the Johns Hopkins Health System shall not be liable for any damages, including special, indirect, incidental, or consequential damages, with respect to any claim arising out of or in connection with the use of the documentation, even if it has been or is hereafter advised of the possibility of such damages. Documentation Production Staff Senior Editor: Jonathan P. Weiner, Dr. P.H. Managing Editor: Chad Abrams, M.A. Production assistance provided by: David Bodycombe Sc.D., Klaus Lemke, Ph.D., Patricio Muniz, M.D., MPH, MBA, Thomas M. Richards, Barbara Starfield, M.D., MPH and Erica Wernery. Special thanks to Lorne Verhulst M.D., MPA, of the British Columbia Ministry of Health in Vancouver, Canada, for his contribution to the chapter titled Practitioner Profiling: Assessing Individual Physician Performance Provider Performance Assessment. Additional production assistance and original content provided by Rosina DeGiulio, Lisa Kabasakalian, Meg McGinn, and Amy Salls of DST Health Solutions, LLC. The ACG Team gratefully acknowledges the support provided by our corporate partner in helping to move this publication forward. If users have questions regarding the software and its application, they are advised to contact the organization from which they obtained the ACG software. Questions about grants of rights or comments, criticisms, or corrections related to this document should be directed to the Johns Hopkins ACG team (see below). Such communication is encouraged. ACG Project Coordinator 624 N. Broadway - Room 607 Baltimore, MD 21205-1901 USA Telephone (410) 955-5660 Fax: (410) 955-0470 E-mail: askacg@jhsph.edu Website: http://acg.jhsph.edu H H Third Party Library Acknowledgements This product includes software developed by the following companies: Health Plus Technologies (http://www.healthplustech.com) Karsten Lentzsch (http://www.jgoodies.com) Sentintel Technologies, Inc. (http://www.healthplustech.com) This product includes software developed by The Apache Software Foundation (http://www.apache.org) This product includes the Java Runtime Environment developed by Sun Microsystems (http://java.sun.com) This product includes the following open source: JDOM library (http://www.jdom.org) iText library (http://www.lowagie.com/iText) JasperReports library (http://www.jasperforge.org) i Table of Contents 1 Introduction...................................................................................................... 1-i Introduction to The Johns Hopkins ACG® System.................................... 1-1 Applications Guide Objective ...................................................................... 1-1 Applications Guide Navigation .................................................................... 1-1 Applications Guide Content ......................................................................... 1-2 Installation and Usage Guide Content ........................................................ 1-3 Technical Reference Guide Content............................................................ 1-4 Customer Commitment and Contact Information .................................... 1-5 2 Health Status Monitoring................................................................................ 2-i Health Status Monitoring ............................................................................. 2-1 Epidemiology of Disease Within a Single Population ................................ 2-2 Comparing Disease Distribution Across Two or More Subpopulations.. 2-5 Age/Sex-Adjusted Comparison of Disease Distributions Across Populations – Standardized Morbidity Ratios (SMRs) ............................. 2-9 Calculating Age/Sex Adjusted Standardized Morbidity Ratios ............. 2-10 Using a Combination of EDCs and ACGs to Support Case Management and Disease Management.................................................... 2-12 3 Performance Assessment................................................................................. 3-i Introduction ................................................................................................... 3-1 Goals and Objectives .................................................................................... 3-1 Theory and Background............................................................................... 3-1 Software-Produced Weights and Their Uses.............................................. 3-2 Concurrent ACG-Weights ........................................................................... 3-4 Customizing Risk Scores Using Local Cost Data ....................................... 3-5 Applications Guide The Johns Hopkins ACG System, Version 9.0 ii How to Take a Population-Based Approach to Practitioner Profiling........................................................................................................ 3-12 Examples: Profiling Primary Care Physicians........................................ 3-18 Introducing Primary Responsible Physician (PRP)................................. 3-21 Comparing Specialists to Specialists – Intra-specialty Expected Level of Service and Costs.......................................................................... 3-23 Using EDCs in the Context of Practitioner Profiles................................. 3-24 Summary...................................................................................................... 3-29 4 Clinical Screening by Care and Disease Managers ...................................... 4-i Introduction ................................................................................................... 4-1 High-Risk Case Identification for Case Management ............................... 4-1 The ACG Predictive Model’s Probability Score ........................................ 4-7 Risk Stratification ....................................................................................... 4-12 Disease Management Candidates .............................................................. 4-14 Case Mix Control ........................................................................................ 4-16 Technical Considerations ........................................................................... 4-17 5 Managing Financial Risk for Pharmacy Benefits ......................................... 5-i Managing Financial Risk for Pharmacy Benefits ...................................... 5-1 6 Capitation and Rate Setting............................................................................ 6-i Capitation and Rate Setting ......................................................................... 6-1 7 Final Considerations........................................................................................ 7-i Introduction ................................................................................................... 7-1 Art of Risk Adjustment ................................................................................ 7-1 Time Frames and Basic Population Perspectives....................................... 7-2 Handling New or Part-Year Enrollees ........................................................ 7-4 Sample Size .................................................................................................... 7-5 The Johns Hopkins ACG System, Version 9.0 Applications Guide iii Handling High Cost or Outlier Cases ......................................................... 7-6 Constructing Resource Consumption Measures ........................................ 7-6 Index .............................................................................................................IN-1 Applications Guide The Johns Hopkins ACG System, Version 9.0 iv This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Introduction 1-i 1 Introduction Introduction to The Johns Hopkins ACG® System.................................... 1-1 H H Applications Guide Objective ...................................................................... 1-1 H H Applications Guide Navigation.................................................................... 1-1 H H Applications Guide Content......................................................................... 1-2 H H Installation and Usage Guide Content ........................................................ 1-3 H H Technical Reference Guide Content............................................................ 1-4 H H Customer Commitment and Contact Information .................................... 1-5 H Applications Guide H The Johns Hopkins ACG System, Version 9.0 1-ii Introduction This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Introduction 1-1 Introduction to The Johns Hopkins ACG® System The ACG (Adjusted Clinical Groups) System was developed by faculty at the Johns Hopkins Bloomberg School of Public Health to help make health care delivery more efficient and more equitable. Because the ACG System can be used for numerous management, finance, and analytical applications related to health and health care, it has become the most widely used, population-based, case-mix/risk adjustment methodology. Precisely because of the diversity of ACG applications, one size does not fit all in terms of methodology. Like health management and analysis itself, using case-mix or risk adjustment methods involves art as well as science, and these applications are particularly context and objective driven. We hope this documentation will provide you with much of the guidance you will need in order to apply the ACG System to most effectively meet the risk adjustment and case-mix needs of your organization. Applications Guide Objective The Applications Guide was designed to assist analysts, programmers, or other personnel who are responsible for applying ACG methods to data. The objective of this manual is to illustrate common applications of The ACG System. Whenever possible, basic instructions for common post-processing calculations are provided. Applications Guide Navigation Locating information in the Applications Guide is facilitated by the following search methods: • Master Table of Contents. The master table of contents contains the chapter names and principal headings for each chapter. • Chapter Table of Contents. Each chapter has a table of contents, which lists the principal headings and subheadings and figures and tables. • Index. Each chapter is indexed and organized alphabetically. Applications Guide The Johns Hopkins ACG System, Version 9.0 1-2 Introduction Applications Guide Content For your convenience, a list of the Applications Guide chapters is provided. • Chapter 1: Introduction. • Chapter 2: Health Status Monitoring. This chapter demonstrates the application of the ACG System markers and analyses to measures disease prevalence and support health status monitoring. • Chapter 3: Performance Assessment. This chapter outlines the basic steps to taking a population-based approach to profiling. • Chapter 4: Clinical Screening by Care and Disease Managers. This chapter demonstrates the application of the ACG System markers to high risk case selection, risk stratification and amenability. • Chapter 5: Managing Financial Risk for Pharmacy Benefits. This chapter describes use of the ACG System markers to the application of managing pharmacy risk. • Chapter 6: Capitation and Rate Setting. This chapter describes various methods of applying the ACG System to capitation and rate setting. • Chapter 7: Final Considerations. • Index The Johns Hopkins ACG System, Version 9.0 Applications Guide Introduction 1-3 Installation and Usage Guide Content For your convenience, a list of the Installation and Usage Guide chapters is provided. • Chapter 1: Getting Started. Provides a general overview of the physical organization of the manual as well as content. • Chapter 2: Overview of the ACG Toolkit. Intended for all users, this chapter provides a brief overview of the ACG toolkit to provide a baseline introduction to the nomenclature of the ACG System components. • Chapter 3: Installing the ACG Software. Intended for the programmer/analyst, this chapter discusses the technical aspects of installing the software. • Chapter 4: Basic Data Requirements. Intended for the programmer/analyst, this chapter discusses at a high level the minimum data input requirements and other necessary data requirements for performing ACG-based risk adjusted analyses. Included are discussions of augmenting or supplementing diagnosis information with optional user supplied flags as well as consideration of the use of pharmacy information. • Chapter 5: Using the ACG Sample Data. Intended for the programmer/analyst, this chapter walks through the example of processing the sample data provided with the installation. This sample data is provided to allow users to understand the outputs of the ACG System and demonstrate system functionality prior to the availability of the user’s own input data. • Chapter 6: Using Client Data. Intended for the programmer/analyst, the purpose of this chapter is to describe the process of importing user-supplied data files into the sytsem. • Chapter 7: Operating the ACG Software. Intended for the programmer/analyst, this chapter discusses the technical aspects of using the software, and importing and exporting data and reports. • Chapter 8: Validating Results. Intended for the programmer/analyst, the purpose of this chapter is to provide examples of the ACG System functionality that was designed to assist in the validation of user-supplied data. • Chapter 9: Troubleshooting. Intended for the programmer/analyst, the purpose of this chapter is to leverage prior user experience with the software to describe the symptom and solution to common user issues. • Appendix A: Output Data Dictionary. • Appendix B: Report Detail. Applications Guide The Johns Hopkins ACG System, Version 9.0 1-4 Introduction • Appendix C: Batch Mode Processing. • Appendix D: Java API. • Index Technical Reference Guide Content For your convenience, a list of the Technical Reference Guide chapters is provided. • Chapter 1: Introduction. Provides a general overview of the physical organization of the manual as well as content. • Chapter 2: Diagnosis and Code Sets. This chapter discusses the applicability of diagnosis data to the field of risk assessment and the challenges of managing multiple standards for diagnosis coding. • Chapter 3: Adjusted Clinical Groups (ACGs). This chapter provides a brief overview of the history of the clinical origin of the ACG System and describes the details of the ACG assignment algorithm. • Chapter 4: Expanded Diagnosis Clusters (EDCs). This chapter explains the development and evolution of the EDC methodology. • Chapter 5: Medication Defined Morbidity. This chapter discusses the applicability of pharmacy claims in risk assessment and defines how drug codes are assigned to morbidity groups. • Chapter 6: Special Population Markers. This chapter discusses the definitions and clinical criteria for the HOSDOM, Frailty, Chronic Condition Count, and Chronic Condition Markers. • Chapter 7: Predicting Resource Use. This chapter discusses the methods and variations of ACG Predictive Models developed to predict resource use. • Chapter 8: Predictive Modeling Statistical Performance. This chapter demonstrates the ACG predictive models statistical performance while describing the various ways in which they can be applied in health care applications. • Chapter 9: Predicting Hospitalization. This chapter discusses the methods and variations of ACG Predictive Models developed to predict hospitalization risk. • Chapter 10: Coordination. This chapter discusses the methods for evaluating coordination of care. • Chapter 11: Gaps in Pharmacy Utilization. This chapter discusses the methods and metrics associated with medication possession and gaps in pharmacy adherence. The Johns Hopkins ACG System, Version 9.0 Applications Guide Introduction 1-5 • Appendix A: ACG Publication List • Appendix B: Variables Necessary to Locally Calibrate the ACG Predictive Models • Index Customer Commitment and Contact Information As part of our ongoing commitment to furthering the international state-of-the-art of riskadjustment methodology and supporting users of the ACG System worldwide, we will continue to perform evaluation, research, and development. We will look forward to sharing the results of this work with our user-base via white papers, our web site, peerreviewed articles, and in-person presentations. After you have carefully reviewed the documentation supplied with this software release, we would welcome your inquiries on any topic of relevance to your use of the ACG System within your organization. Technical support is available during standard business hours by contacting your designated account representative directly. If you do not know how to contact your account representative, please call 866-287-9243 or e-mail acg@dsthealthsolutions.com. We thank you for using the ACG System and for helping us to work toward meeting the Johns Hopkins University’s ultimate goal of improving the quality, efficiency, and equity of health care across the United States and around the globe. H Applications Guide The Johns Hopkins ACG System, Version 9.0 1-6 Introduction This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-i 2 Health Status Monitoring Health Status Monitoring............................................................................. 2-1 H H Table 1: Movers Analysis—Tracking Morbidity Burden Over Time ...... 2-1 H H Epidemiology of Disease Within a Single Population................................ 2-2 H H Table 2: Distribution of EDCs Within a Commercial HMO Population*................................................................................................. 2-3 Table 3: Summary Descriptive Statistics for a Commercial HMO’s EDC Distribution* ........................................................................ 2-4 H H H H Comparing Disease Distribution Across Two or More Subpopulations .............................................................................................. 2-5 H H Table 4: Member Demographic and Plan Features for Four Populations in Three Exemplary Plans ...................................................... 2-5 Table 5: Major EDC Prevalence for Four Populations in Three Exemplary Health Plans ............................................................................. 2-7 H H H H Age/Sex-Adjusted Comparison of Disease Distributions Across Populations – Standardized Morbidity Ratios (SMRs) ............................. 2-9 H H Table 6: Observed to Expected Standardized Morbidity Ratio by MEDC ................................................................................................... 2-9 H H Calculating Age/Sex Adjusted Standardized Morbidity Ratios ............. 2-10 H H Using a Combination of EDCs and ACGs to Support Case Management and Disease Management.................................................... 2-12 H H Table 7: Distribution of RUB Co-Morbidity Levels Within Selected EDC Disease Categories and Relative Resource Use Morbidity Ratios for Each EDC/RUB Category...................................... 2-13 H H Applications Guide The Johns Hopkins ACG System, Version 9.0 2-ii Health Status Monitoring This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-1 Health Status Monitoring Monitoring the health status of a population may be desirable for purposes of setting health policy or demonstrating value to health purchasers. As a population ages, health may be expected to decline, but interventions to improve population health may improve or reverse that trend. The ACG System describes population health in a unique, aggregate way that can be trended over time. In the example below, the case-mix for the population demonstrates a sharp increase in case-mix from 1.02 to 1.17. Using a “movers analysis,” Resource Utilization Bands that stratify the population into low, moderate and high morbidity categories, can be used to show changing morbidity patterns within a population (see Table 1). For example, in the prior period there were 758 patients assigned to the low morbidity category – 405 of these individuals stayed in the low morbidity category, 329 moved to the moderate morbidity bucket, and 24 moved to the high morbidity bucket. For those who went from low to high, their average cost went from $2,383 to $14,183. Similarly, there were 2,271 moderate morbidity patients in the prior period. Roughly half stayed the same and slightly less then half moved to low morbidity categories, but 10% moved to high morbidity categories and tripled their resource use. Table 1: Movers Analysis—Tracking Morbidity Burden Over Time Current Period (Case Mix = 1.17) Low Morbidity Low Morbidity Prior Period (Case-Mix =1.02) Moderate Morbidity Applications Guide Moderate Morbidity High Morbidity 405 329 24 12.0% 9.7% 0.7% P: $618 P: $705 P: $2,383 C: $1,382 C: $1,512 C: $14,183 986 1074 211 37.6% 41.0% 8.1% P: $2,116 P: $2,123 P: $3,599 C: $2,549 C: $1,844 C: $9,507 The Johns Hopkins ACG System, Version 9.0 2-2 Health Status Monitoring Epidemiology of Disease Within a Single Population The Expanded Diagnosis Clusters (EDCs) provide a means to standardize condition definitions for purposes of health status monitoring. Table 2 presents the frequency distribution of selected EDCs and provides a count of persons and annual prevalence rates (Nos. persons with EDC/1,000 in population) for selected EDC and MEDC categories. The numerators for the prevalence rates are the number of persons with each EDC/MEDC and the denominators for these rates are the total number of persons (defined in terms of unique ID numbers fed into the ACG grouper) in the target population. These prevalence rates are population-oriented: the denominator includes both users and non-users of services. In Table 2, rates per 1000 population for the summary MEDC categories do not necessarily reflect the sum of the EDC rates that comprise that MEDC. If a person has more than one EDC within the MEDC, that person is only counted once within the broader category. Note: Table 2 presents only a sample of the full EDC and MEDC categories for illustrative purposes. The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-3 Table 2: Distribution of EDCs Within a Commercial HMO Population* EDC Distribution (note only a small subset of total EDCs are displayed) MEDC EDC No. of Persons with EDC Description Administrative Prevalence** per 1,000 Population 48,933 496.59 Surgical aftercare 3,778 38.34 Allergy 8,720 88.49 ALL01 Allergic reactions 1,447 14.68 ALL03 Allergic rhinitis 5,501 55.83 Cardiovascular 9,362 95.01 CAR01 Cardiovascular signs and symptoms 1,132 11.49 CAR03 Ischemic heart disease 801 8.13 CAR04 Congenital heart disease 192 1.95 CAR05 Congestive heart disease 179 1.82 ADM ADM02 ALL CAR *There were a total of 98,539 12-month enrollees in the analysis. **The numerator is the count of persons having one or more ICD codes that are categorized into the specific EDC. The denominator: the total number of persons (defined by unique ID numbers) within the study population (i.e., health plan). The quotient is multiplied by 1,000 to express the ratio in terms of prevalence per 1,000 population. Applications Guide The Johns Hopkins ACG System, Version 9.0 2-4 Health Status Monitoring Table 3 presents an alternative way of summarizing EDC information at the population level and presents the distribution (and percent) of the population by number of EDC categories. The average number of EDCs per individual is also tabulated. So as to minimize the effects of non-users, typically fifteen to thirty-five percent of the population, descriptive statistics are calculated separately for those with and without an EDC assignment. Table 3: Summary Descriptive Statistics for a Commercial HMO’s EDC Distribution* Description Frequency Percent Number of people with 0 EDCs 15,932 16.17 Number of people with 1 EDC 14,811 15.03 Number of people with 2 EDCs 15,019 15.24 Number of people with 3 EDCs 13,430 13.63 Number of people with 4 EDCs 10,930 11.09 Number of people with 5 EDCs 8,403 8.53 Number of people with 6 EDCs 6,090 6.18 Number of people with 7 EDCs 4,273 4.34 Number of people with 8 EDCs 3,040 3.09 Number of people with 9 EDCs 2,049 2.08 Number of people with 10+ unique EDCs 4,562 4.63 Average Average number of EDCs per person 3.41 Of those with an EDC, average number of EDCs per person 4.07 *There were a total of 98,539, 12-month enrollees in the analysis. The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-5 Comparing Disease Distribution Across Two or More Subpopulations A logical extension of this application is to compare the prevalence of EDCs across two or more populations, say by product-line, employer group, medical groups, or individual practitioners. These population (or plan) subgroups can be compared to each other, or to the full population. To illustrate this point, Table 4 presents member demographics and plan features for four sample populations: Medicaid SSI (Supplemental Security Income, primarily disabled persons), Medicaid TANF (Temporary Assistance for Needy Families, primarily women and their children), Commercial Fee-for-Service, and Commercial HMO. The commercial products are from separate insurers. Since every population will be unique, the reader is cautioned that these distributions are not intended to be normative benchmarks. Table 4: Member Demographic and Plan Features for Four Populations in Three Exemplary Plans Medicaid SSI Medicaid TANF Commercial Commercial FFS HMO Commercial Plan No No Yes Yes Mental Health Carve-out No No Yes Yes 1996 1996 1995 1997 47,287 92,461 552,284 98,539 92.4 96.4 92.5 94.8 # Enrollees with 1+ EDC 75.6 85.2 70.7 83.8 Avg. # of ICDs per Enrollee 11.4 6.3 3.7 5.7 Avg. # of EDCs per Enrollee 7.0 4.4 2.9 4.1 41.1 (20.5) 14.2 (11.7) 31.8 (17.6) 30.2 (17.3) 1 – 111 1 – 96 0 – 64 0 – 96 Plan Features Analysis Period Demographics # of 12 Month Enrollees % Retained Next Year For Concurrent Enrollees: Mean Age (Std. Dev.) Age Range Applications Guide The Johns Hopkins ACG System, Version 9.0 2-6 Health Status Monitoring Medicaid SSI Medicaid TANF Commercial Commercial FFS HMO % Under Age 18 16.5 72.0 28.2 30.3 % Age 65 and Older 12.8 <0.1 0.0 0.7 % Female 52.2 60.7 50.0 52.3 Table 5 presents the MEDC distributions for these four sample plans. Note the large differences in prevalence rates for the Administrative MEDC ranging from a low of 200 persons per 1,000 in the Commercial FFS plan compared to a high of 564 persons per 1,000 in the Medicaid TANF population. Though marked differences, this result is perhaps not particularly surprising given the higher prevalence of pediatrics in the TANF population and the emphasis in this program on routine wellness/immunization visits. Other differences may be harder to explain. The generally high prevalence rates in the HMO relative to the FFS plan may be a consequence of a greater morbidity burden, richer benefits, patient preferences, variation in physician practice patterns, or utilization rates. Such differences underscore the need for caution in developing and applying references. The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-7 Table 5: Major EDC Prevalence for Four Populations in Three Exemplary Health Plans Medicaid SSI Commercial FFS # # Persons Per 1,000 Populatio n Person s w/ EDC Persons Per 1,000 Populatio n 16,353 345.82 52,137 563.88 110,51 1 200.10 48,933 496.59 4,829 102.12 11,791 127.52 28,624 51.83 8,720 88.49 14,715 311.18 4,879 52.77 38,207 69.18 9,362 95.01 Dental 1,066 22,54 2,977 32.20 4,947 8.96 1,039 10.54 Developmenta l 3,486 73.72 2,539 27.46 376 0.68 480 4.87 Ears, Nose, Throat 10,016 211.81 35,931 388.61 132,13 1 239.24 30,001 304.46 Endocrine 6,520 137.88 1,904 20.59 14,288 25.87 3,802 38.58 Eye 5,721 120.98 8,173 88.39 62,855 113.81 19,929 202.24 Female Reproductive 4,577 96.79 14,781 159.86 47,929 86.78 13,251 134.47 Gastrointestin al/ Hepatic 7,990 168.97 9,309 100.68 26,544 48.06 7,251 73.59 General Signs and Symptoms 10,546 223.02 12,094 130.80 33,035 59.82 10,577 107.34 General Surgery 11,442 241.97 12,774 138.16 64,274 116.38 15,770 160.04 Genetic 287 6.07 44 0.48 141 0.26 48 0.49 Genito- 5,115 108.17 7,079 76.56 26,346 47.70 6,821 69.22 Administrativ e Allergy Cardiovascula r Applications Guide # Person s w/ EDC # Commercial HMO # Major EDC # Person s w/ EDC Medicaid TANF Persons Per 1,000 Populatio n # Person s w/ EDC # Persons Per 1,000 Populatio n The Johns Hopkins ACG System, Version 9.0 2-8 Health Status Monitoring Medicaid SSI Major EDC # Person s w/ EDC Medicaid TANF # # # Persons Per 1,000 Populatio n Person s w/ EDC Persons Per 1,000 Populatio n Commercial FFS # Person s w/ EDC # Persons Per 1,000 Populatio n Commercial HMO # Person s w/ EDC # Persons Per 1,000 Populatio n urinary Hematologic 3,082 65.18 2,594 28.06 4,809 8.71 1,296 13.15 Infections 3,735 78.99 8,959 96.89 16,344 29.59 4,950 50.23 Malignancies 1,868 39.50 489 5.29 6,165 11.16 1,237 12.55 Musculosketal 12,715 268.89 14,270 154.34 123,84 0 224.23 21,933 222.58 Neurologic 9,294 196.54 5,846 63.23 28,376 51.38 8,286 84.09 Nutrition 2,309 48.83 2,584 27.95 3,345 6.06 2.430 24.66 Psychosocial 15,226 321.99 15,769 170.55 3,375 6.11 10,195 103.46 Reconstructiv e 3,011 63.68 6,025 65.16 17,631 31.92 3,289 33.38 Renal 2,535 53.61 1,140 12.33 1,954 3.54 679 6.89 11,815 249.86 18,277 197.67 82,190 148.82 18,856 191.36 Rheumatologi c 2,057 64.65 935 10.11 6,194 11.22 1,298 13.17 Skin 8,615 182.19 21,934 237.22 80,893 146.47 20,785 210.93 Toxic Effects 1,214 25.67 2,463 26.64 2,478 4.49 696 7.06 Respiratory The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-9 Age/Sex-Adjusted Comparison of Disease Distributions Across Populations – Standardized Morbidity Ratios (SMRs) Beyond just comparing prevalence rates, the next step in assessing disease or morbidity burden of populations would be to introduce rudimentary case-mix to account or adjust for differences that might occur naturally within the population. Age-sex observed-toexpected standardized morbidity ratios (or SMRs) are an epidemiological adjustment process that provides a framework for comparing EDC prevalence across subpopulations. Such information can be used to help practitioners and managers understand which specific conditions are more or less common than average (i.e., beyond statistical chance) among subpopulations of interest. Table 6 presents the observed-to-expected standardized morbidity for a few selected MEDC categories. The columns include the observed prevalence per 1,000, the age-sex expected prevalence, the standardized morbidity ratio (SMR), and a 95% confidence interval. In the last column, the asterisks (*) are noted for those confidence intervals that do not cross 1.0, indicating that the age-sex adjusted prevalence for the Major EDC is significantly (at the .05 level) higher or lower than the ratios with the underlying population. Table 6: Observed to Expected Standardized Morbidity Ratio by MEDC The following table is for Medical Group A (13,237 enrollees) within a sample health plan. (1) Major EDC (2) Observed Prevalence per 1,000 (3) Age-sex Expected Prevalence per 1,000 (4) Standardized Morbidity Ratio (SMR) (5) 95% SMR Confidence Level Lower Limit Upper Limit Administrative 566.06 474.91 1.218 1.190 1.245* Allergy 115.89 78.15 1.483 1.409 1.557* Cardiovascular 93.22 124.84 0.747 0.705 0.788* Dental 14.13 11.00 1.284 1.100 1.469* 1.89 1.05 1.804 1.097 2.511* Developmental Note: The reference population of XYZ Health Plan is comprised of 211,773, 12-month enrollees under age 65 with similar insurance contracts. In the last column, the asterisks (*) are noted for those CIs that do not cross 1.0, indicating that the age-sex adjusted prevalence for the Major EDC is significantly (at the .05 level) higher or lower than the ratios with the underlying population. Applications Guide The Johns Hopkins ACG System, Version 9.0 2-10 Health Status Monitoring Calculating Age/Sex Adjusted Standardized Morbidity Ratios Step 1: Form the sub-groups; obtain denominators for prevalence rates. Identify the subgroups based on an appropriate identifier such as a medical group, product-line, employer group, or primary-care practitioner identification number. Obtain a count of the number of in-scope persons (e.g., selecting only those enrolled for 6+ months) within each subgroup. These counts will serve as the denominators for the subgroup prevalence rates. Step 2: Calculate observed prevalence rates for the sub-groups. Obtain a count of the number of persons with a given EDC within the subgroup of interest. Divide this numerator by the denominator obtained in Step 1, and multiply the quotient by 1,000. Repeat this procedure for each EDC and subgroup in the analysis. These calculations are the observed prevalence rates per 1,000 population. Step 3: Obtain age-sex specific EDC prevalence for the total study population. The goal of this step is to calculate the average prevalence of each EDC for each age-sex cohort within the entire population (e.g., all subgroups combined). These rates will be used in subsequent steps. We recommend dividing the population into the following agesex groups: Males: 0-4, 5-11, 12-17, 18-34, 35-44, 45-54, 55-64, 65+ Females: 0-4, 5-11, 12-17, 18-34, 35-44, 45-54, 55-64, 65+ Calculate EDC-specific prevalence rates for each age-sex group. The numerator for these calculations will be the number of persons in the age/sex group who have the EDC; the denominator is total number of persons in the age/sex group. These rates will be used in Step 4. (These age-breaks assume a working age population; if a full age-range population or elderly population is being assessed, we suggest expanding the 65+ age category as follows: 65-74, 75-84, 85+.) Step 4: Calculate expected prevalence rates. By comparing prevalence rates that have been age/sex standardized, an analyst can rule out the possibility that any differences in disease rates between two populations are due solely to differences in age/ sex distribution. In this step, we outline how to calculate an expected prevalence rate that is adjusted for the unique age-sex distribution of each subgroup. Each member of the subgroup of interest should be categorized into one of the age-sex cells listed in Step 3 above. The EDC-specific expected prevalence rate for each demographic cell is calculated as follows: The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-11 1. Obtain a count of persons within the subgroup falling into each age-sex cell. 2. For the EDC of interest, multiply these observed counts by the age-sex specific prevalence rates obtained from the total study population in Step 3 to get expected counts. 3. Sum the cell-specific expected counts across all age/sex cells. 4. Divide this sum by the total number of persons in the sub-population being studied. 5. Multiply this quotient by 1,000 to get an expected prevalence rate per 1,000 population for that particular EDC. 6. Repeat this process for each EDC of interest. This expected rate tells you how common the EDC would be if the sub-group had the exact age-sex disease rates as the total population. In epidemiologic terms, this expected rate is obtained by indirect demographic adjustment. (For further information on this adjustment process, readers are referred to epidemiology texts listed in the endnotes.) 1 2, 3 F F F Step 5: Obtain a Standardized Morbidity Ratio (SMR) for each EDC. To assess whether the observed (i.e., actual) EDC prevalence rates are different from the age-sex expected disease rates, a type of observed to expected ratio known as a standardized morbidity ratio or SMR is calculated. To obtain the SMR for each EDC, divide the observed prevalence rate for the entire subgroup (reference Step 2) by the expected prevalence rate (reference Step 4). An SMR above 1.0 indicates that the subgroup has a higher rate of disease than the total population, even after controlling for age and sex. An SMR below 1.0 suggests a lower than expected rate. For example, an SMR of 1.2 indicates that the EDC was 20% more common than expected; an SMR of 0.8 indicates that the EDC was 20% less common, and so on. Step 6: Calculate Confidence Intervals for the SMRs. Given that subgroup size will affect the statistical stability of the SMRs, this step suggests how a confidence interval can be calculated. A 95% confidence interval (CI) provides a statistical measure of how reliable the SMR is. If the CI includes 1.0 in the range, then we are 95% certain that the observed subgroup prevalence is not different from the total population prevalence. Thus, greatest attention should be paid to those EDCs where the SMR confidence interval does not cross 1.0. 1 Kahn HA, Sempos CT. (1989) Statistical Methods in Epidemiology, New York: Oxford University Press. 2 MacMahon B, Trichopoulos D. (1996) Epidemiology: Principles and Methods, 2nd ed., Boston: Little & Brown. 3 Szklo M, Nieto FJ. (2000) Epidemiology: Beyond the Basics, Gaithersburg, Maryland: Aspen. Applications Guide The Johns Hopkins ACG System, Version 9.0 2-12 Health Status Monitoring Use the following calculations to determine the 95% CI for each EDC. 1. Calculate the standard error (SE) of the SMRi for the ith EDC as: SE = sqrt (SMRi / count of expected cases for the ith EDC) 2. Using the resulting SE, calculate a 95% confidence interval around SMRi as: CI = SMRi +/- 1.96 (SE(SMRi)) Again, if the CI crosses 1.0, then we are 95% certain that the subgroup’s SMR for that EDC does not differ from the overall population prevalence. Using a Combination of EDCs and ACGs to Support Case Management and Disease Management In addition to being used independently, there are potentially many applications where the disease/condition specific EDCs can be effectively integrated with the ACG (and ADG) System. EDCs are useful for identifying persons or cohorts each with a single disease of interest (e.g., diabetes), while ACGs can be used to control for co-morbidities. We anticipate that this method will be most relevant to users involved in case management or disease management activities intended to improve the quality and efficiency of care to a selected group of patients. As a stand-alone tool, EDCs can be effectively used to identify persons with specific conditions or explicit combinations of common conditions: for example, the number of persons in a population with diabetes only, or diabetes and ischemic heart disease. However, EDCs, on their own, do not provide any information about which patients with diabetes are most costly and presumably the best candidates for disease/case management, nor do EDCs consider the full range and extent of co-morbidities among patients with diabetes. As discussed in considerable detail elsewhere in this manual, the ACG Software assigns all persons to a single ACG category. ACGs represent actuarial cells composed of persons with similar types of co-morbidity and expected healthcare costs. In the application described here, for the sake of parsimony, we recommend combining ACG categories into so-called resource utilization bands (RUBs). RUBs are aggregations of ACGs with similar expected resource use. The Johns Hopkins ACG System, Version 9.0 Applications Guide Health Status Monitoring 2-13 Table 7: Distribution of RUB Co-Morbidity Levels Within Selected EDC Disease Categories and Relative Resource Use Morbidity Ratios for Each EDC/RUB Category Percent Distribution of Each Co-Morbidity Level EDC Prevalence Per 1,000 Population EDC Group Low (b) Mid High (c) (d) Resource Based Morbidity Ratio by Co-Morbidity Level Low Mid High (e) (f) (g) Total Row (a) Total Population -- 49.0 27.5 4.0 0.33 1.64 9.80 1.25 Asthma (ALL02) 19.1 24.0 63.8 12.2 0.44 1.76 10.50 2.80 Hypertension (CAR02) 44.1 20.7 65.4 13.9 0.34 1.85 11.60 3.10 Ischemic heart disease (CAR03) 9.2 3.9 49.0 47.1 0.58 2.20 12.19 8.00 Congestive heart failure (CAR05) 1.5 2.6 35.1 62.3 0.58 2.33 16.47 11.70 Disorders of the lipid metabolism (CAR11) 27.0 17.6 69.9 12.5 0.35 1.87 11.33 3.30 Diabetes mellitus (END01) 15.2 13.9 63.2 22.9 0.39 1.92 11.75 4.40 Applications Guide The Johns Hopkins ACG System, Version 9.0 2-14 Health Status Monitoring Table 7, Distribution of RUB Co-Morbidity Levels Within Selected EDC Disease Categories and Relative Resource Use Morbidity Ratios for Each EDC/RUB Category, provides a good example of the use of EDC groups and RUBs. Focusing on the total population line, column b indicates that roughly half of the population (49 percent) falls into a low resource category (column b), 27.5 percent fall into a medium resource group (column c) while 4.0 percent fall into a high resource group (column d). (Note that because non-users are excluded from this analysis that the total may not sum to 100 percent). The columns in the far right of the table, e through g, provide estimates of resource use for these same population sub-groups. For the total population row, individuals assigned to a low resource group consume less than half (0.33) of the “average” or mean user while those in a medium resource group consume 1.64 times the average. The 4.0 percent of users assigned to a high resource group, consume 9.8 times the average. Subsequent rows of the table provide similar population distribution and estimates of resource use for selected EDC categories. Additionally, the EDC prevalence rate is included (column a). Such reports are useful for understanding differences across population groupings and can help to aid in the understanding of the “why” of outlier status. Additionally, such reports may be especially relevant to case-managers. The table clearly demonstrates variability of costs within disease category. For example, focusing on the EDC for hypertension, CAR02, it is clear that not all individuals with hypertension are expensive. Rather, the small sub component (13.9 percent) who are assigned to a high co-morbidity level are expected to have average resource use 11.6 times average. If one is interested in maximizing efficacy of a hypertension disease management program and maximizing ROI, it is on this group, the small sub-component with high co-morbidity consuming significant resources, on which one should probably focus the most attention. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-i 3 Performance Assessment Introduction ............................................................................................................... 3-1 H H Goals and Objectives ................................................................................................. 3-1 H H Theory and Background ........................................................................................... 3-1 H H Software-Produced Weights and Their Uses .......................................................... 3-2 H H Table 1: Risk Weights and Scores .......................................................................... 3-3 H H Concurrent ACG-Weights ........................................................................................ 3-4 H H Customizing Risk Scores Using Local Cost Data ................................................... 3-5 H H Including Part-Year Enrollees ................................................................................. 3-5 H H Table 2: Comparison of PMPM and PMPY Average Costs by Months Enrolled Within an HMO Population ...................................................................... 3-6 H H Table 3: Comparison of Actual and ACG Expected Costs: Months of Member Enrollment (PMPM) versus (PMPY) Weight Calculation Approaches.... 3-8 H H Table 4: Effect of Enrollment Period on Selected ACG-Specific Weights .................................................................................................................. 3-10 H H Addressing the Impact of Age on the Calculation of ACG-Weights .................... 3-11 H H How to Take a Population-Based Approach to Practitioner Profiling............... 3-12 H H Preparatory Steps................................................................................................... 3-13 H H Define a Patient Panel............................................................................................ 3-13 H H Calculate Expected Values for the Patient Panel............................................... 3-13 Table 5: Example Calculation of Expected Values ............................................... 3-14 H H H H Calculate a Morbidity Ratio for the Patient Panel............................................. 3-15 Calculate an O/E Ratio for the Patient Panel..................................................... 3-15 Analysis of the O/E Ratios .................................................................................... 3-15 H H H H H H Figure 1: Comparison of ACG and Age/Gender-based O/E Ratios— Practices of all BC Physicians ............................................................................... 3-16 H H Calculate Various ‘Expected’ Levels of Resource Use..................................... 3-17 Comparison of Actual to Morbidity Expected to Create a Morbidity Ratio ......... 3-17 H H H H Using Various O/E Ratios ..................................................................................... 3-17 H H Examples: Profiling Primary Care Physicians .................................................... 3-18 H H Table 6: Comparison of Patient Populations and Payments for Two General Practitioners Identified as High-Cost Outliers, 1999............................................. 3-19 H H Table 7: Comparison of Case-Mix Adjusted Practice Profiles for Two General Practitioners Identified as High-Cost Outliers in Unadjusted Analyses................ 3-20 H H Introducing Primary Responsible Physician (PRP)............................................. 3-21 H Applications Guide H The Johns Hopkins ACG System, Version 9.0 3-ii Performance Assessment Comparing Specialists to Specialists – Intra-specialty Expected Level of Service and Costs................................................................................................. 3-23 H H Table 8: Example Internist – Global Expenditures on the Patient Panel, by Category of Service........................................................................................... 3-23 H H Using EDCs in the Context of Practitioner Profiles ............................................. 3-24 H H Table 9: Example of an EDC Report for an Internist ........................................... 3-25 H H Table 10: Example of an EDC Report for a General Practitioner ........................ 3-26 H H Evaluating Productivity and Distributing Workload ............................................. 3-26 H H Table 11: Comparison of Characteristics Affecting Physician Productivity........ 3-27 H H Quality of Care Assessment .................................................................................. 3-27 H H Figure 2: Percentage of Patients with Selected Outcomes by ACG PM Risk Group ............................................................................................................. 3-28 H H Summary .................................................................................................................. 3-29 H H The ACG System Team is grateful to Lorne Verhulst, MD, MPA of the British Columbia Ministry of Health in Vancouver, Canada, for his contribution to this chapter. Dr. Verhulst joined the ACG Team as a Visiting Scholar and Postdoctoral Fellow for 20042005. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-1 Introduction Profiling is a technique for comparing the activities of one or more health care providers. Typically, profiling involves examination of resource utilization: dollars spent on overall patient care or discrete services such as laboratory, pharmacy or inpatient care. In profiling, the principal underlying question is "How does a provider's pattern of practice compare to that of other providers once case-mix is accounted for?" By taking into account the differences in illness burden among different providers' patient populations, ACGs allow one to determine whether variations in practice are a result of providers having sicker patient populations or whether these variations are potentially attributable to differences in the way providers practice medicine. Goals and Objectives Practitioner profiling with the ACG System allows the user to perform the following functions: • Compare the patient panels of multiple physicians, controlling for: - Case-mix and overall morbidity within the patient panel - The practitioner’s special interests and, therefore, differences in disease prevalence within the patient panel. • Identify practitioners who may be contributing to excessive costs or services for their patient panel • Identify patient panels who may have a relative lack of access to overall physician services or certain types of physician services Theory and Background Practitioner profiling has historically focused on individual providers and their patterns or styles of practice, with a view to determining whether the practitioner is providing more or less service (and by implication, higher cost or lower access) than he or she “should” provide. A simple approach often used is to sum up the charges submitted by the physician, divide by the number of patients, and calculate a crude cost per patient. This cost per patient is then compared to an average cost per patient based upon the experience of a health system or other level of analysis. Due to the increasing sophistication of the health care industry, this simple practitioner profiling of expenditures per patient is no longer sufficient. Patient factors account for most of the cost variation and need to be taken into account before one can make any inference about the contribution of the provider’s style to the cost outcome. Age and gender has been used extensively to adjust for patient need for service. However, age and gender as independent variables only explain 5 to 10% of variation in expenditures. Continuity of care, or how much of the care is actually Applications Guide The Johns Hopkins ACG System, Version 9.0 3-2 Performance Assessment provided by the individual physician, must also be taken into account. This is especially important in an open system where patients have the discretion to seek services from multiple physicians. A physician who provides a greater proportion of an individual’s care will appear to be more expensive, even though the patient’s overall use of resources may be well within expected limits. The challenge is to integrate a population-based approach with individual provider assessment (e.g., appropriate comparisons of overall averages to individual practitioner performance metrics while at the same time accounting for case-mix or severity of illness burden of the practitioner’s patient panel). To use a clinical analogy, it is important to stress that an ACG-based analysis might be considered a screening rather than diagnostic test applied to a practitioner’s utilization statistics. It should not be considered definitive, but rather an approach that helps an organization to direct its resources to educational detailing, peer review or audit programs. The ACG System provides a means for controlling for case-mix and provides data views and extracts that will facilitate profiling efforts. The following text will provide some specific examples of how the ACG System can be used to support profiling. It is recommended that each organization develop a locally-tailored profiling system suitable to its own needs and resources and that integrates risk adjustment into the information processing. The typical approach taken to develop a profiling system is to process the claims and encounter data through the ACG System and then to attach the ACG-derived patient attributes to each patient/health plan member, and then analyze that data, along with patient- and provider- specific utilization and service data. The examples used in this chapter apply to a retrospective analysis and are taken from actual reports generated by the Ministry of Health Services in the Province of British Columbia, Canada. Identifiers have been removed to protect privacy. In order to reproduce reports as shown here, claims or encounter records must capture all of the following fields in order to emulate the examples provided in the balance of this chapter: Software-Produced Weights and Their Uses In this chapter the term “weight” is used to represent a relative value for resource use with respect to some population average and is generally expressed as a numeric value with a mean of 1.0 (i.e., where the resource use is the same as that of the reference population). Relative weights can be applied to mean resource use for a population to arrive at expected resource use. Weights can be generated concurrently (i.e., for the current period) or prospectively. Table 1 provides a summary of the concurrent risk weights and scores produced by the software and briefly summarizes their potential application. The remainder of this chapter discusses the use of concurrent weights in performance assessment applications. Table 1 begins on the next page. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-3 Table 1: Risk Weights and Scores Metric Description Unadjusted Weights Reference Unscaled Weight An estimate of concurrent resource use associated with a given ACG based on a reference database and expressed as a relative value. Each patient is assigned a weight based on his or her ACG. Separate weights for non-elderly and elderly eligible populations will be applied depending on the Risk Assessment Variable selected by the user. Reference Rescaled Weight Local Weight Reference weights that are rescaled so that the mean across the population is 1.0. A concurrent weight assigned to this patient based upon their ACG Cd using local cost data. The weight for each ACG is calculated as the simple average total cost of all individuals assigned to each category. Local weights are calibrated to reflect the unique properties of your population and do not make use of national norms. Use Useful in drawing external comparisons between your population morbidity burden and that of the reference database. Generally, scores greater than 1.0 indicated the case-mix or predicted risk of your population is sicker than the reference population while scores less than 1.0 indicate they are healthier. Adjusted Weights Applications Guide Rescaling facilitates internal comparisons of morbidity burden, based on reference population, between different subpopulations. The Johns Hopkins ACG System, Version 9.0 3-4 Performance Assessment Concurrent ACG-Weights A fixed set of concurrent ACG-weights based upon the Risk Assessment Variables selection is available as part of the software output file (see the chapter entitled, “Installing and Using ACG Software,” in the Installation and Usage Guide for instructions on activating this option). Separate sets of weights exist for under age 65 working age populations and for over 65 Medicare eligible populations. Which set of weights is applied is dependent upon the user-specified options selected about which population the user is working on (i.e., under or 65 and over). The weights produced by the software are relative weights, i.e., relative to a population mean, and are standardized to a mean of 1.0. An individual weight is associated with each ACG. The softwaresupplied weights may be considered a national reference or benchmark for comparisons with locally calibrated ACG-weights. In some instances (e.g., for those with limited or no cost data), these weights may also be used as a reasonable proxy for local cost data. (See the following discussion regarding the importance of rescaling so that dollars are not over predicted or under predicted.) The software-supplied reference ACG-weights are supplied in two forms: unadjusted and adjusted. Unadjusted ACG-weights are simply the values of the reference ACG-weights applied to a population of interest. The mean value of the unadjusted ACG-weights provides a rudimentary profiling statistic. If the mean of the unadjusted ACG-weight is greater than 1.0 it indicates the rating population (the population to which the weights are being applied) is sicker than the reference population (the national reference database). If the mean is less than 1.0, it indicates the rating population is healthier. To ensure that dollars in the system are not over or under-estimated, we have also made available an adjusted or standardized ACG-weight that mathematically manipulates the unadjusted ACG-weight to have a mean of 1.0 in the local population. The steps for performing this manually are discussed in more detail subsequently. Our experience indicates that concurrent (also referred to as retrospective) ACG-weights, especially when expressed as relative values, have remarkable stability. Where differences in ACG-weights across plans are present, it is almost universally attributable to differences in covered services reflected by different benefit levels. The softwareprovided concurrent weights associated with the US Non-elderly Risk Assessment Variables which were developed from a nationally representative database comprising approximately 4.74 million lives with comprehensive benefit coverage. If local cost data are available, the ACG Software also calculates local ACG-weights. These local weights more accurately reflect local benefit levels and area practice patterns. In general it is recommended that the reference population (on which the weights are developed) should be as similar as possible to the assessment population to which the weights are applied. However in the absence of local cost data, the reference weights may prove useful for calculating reasonably representative profiling statistics. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-5 Customizing Risk Scores Using Local Cost Data Two approaches for calculating ACG weights from local data are: • PMPM (per member per month) • PMPY (per member per year or other extended period of time) The calculations for these two approaches are: • PMPM (ACG) = R (ACG) / Months (ACG) (per member per month) • PMPY (ACG) = R (ACG) / N (ACG) (per member or other extended period of time) Where R (ACG) is calculated as the sum of resource use across all members assigned to a particular ACG and Months (ACG) is calculated as the total number of member months of eligibility for this cohort. N (ACG) is the number of individuals in this cohort. Weights are calculated separately for each ACG category. The primary difference between these two methodologies hinges on whether or not costs are annualized to account for part-year enrollment (more on this issue later in the chapter). The default calculation for local calibration of ACG-weights within the software is the PMPY approach. Compared to the more widely-used PMPM, the PMPY approach represents a new way of actuarial thinking, which is only feasible because of the use of ICD-based adjusters such as ACGs. (Note: The per-member per-year notation or PMPY will be used generally to reflect a per member per period approach where the extended period may be other than a 12 month year (e.g., 10 months or 18 months)). Since PMPY can be considered a paradigm shift in the manner by which such expected values are usually calculated, we have attempted to provide extensive background information on why the PMPY is preferred over the traditional PMPM approach for many risk adjustment applications. Including Part-Year Enrollees The primary reason PMPY is preferred for risk adjustment is because of the way it handles part-year enrollees. Past work using data from multiple sites has demonstrated that persons who are enrolled for fewer than 12 months in a health plan during a given year tend to use more resources on a PMPM or annualized basis than those who are continuously enrolled for the entire period. New, previously uninsured enrollees may have higher costs as a result of previously unmet needs or they could be switching plans in the midst of a special healthcare episode (e.g., they could be responding to a newly diagnosed condition). Shorter-term enrollees as a group also exhibit higher costs in part because they include those who leave a plan either because they have special medical circumstances or, at the extreme, die. In addition to these circumstances, as the following tables will illustrate, shorter-term enrollees have seemingly higher PMPM costs in large part because the denominator of the PMPM calculation is relatively smaller for those enrollees. By Applications Guide The Johns Hopkins ACG System, Version 9.0 3-6 Performance Assessment contrast, the average cost of 12-month enrollees tends to be more stable. The following analysis illustrates the implications of this within the context of diagnosis-based risk adjustment such as ACGs. Table 2 presents a side-by-side comparison of the PMPM and PMPY costs of enrollee sub-groups defined in terms of months enrolled during a given recent year at a large commercial HMO. The table is limited to those who used services because retrospective analyses (e.g. provider profiling) are typically limited to those who actually used services. The average PMPM costs for the enrollee cohorts decrease as the length of enrollment increases. Those who were enrolled for 12 months used $86.95 PMPM while those enrolled for only one month used $768.92 PMPM, illustrating almost a nine-fold difference between twelve-month and one-month enrollees. Viewed from this perspective, it would appear that it is important to account for months enrolled when examining the pattern of costs over a given time period. In contrast, there is less than a two-fold difference between those enrolled for 1 and 12 months on a (non-annualized) PMPY basis. As would be expected, those enrolled for very few months tend to have lower within-plan annual average costs, but this effect is less marked than the differential found when PMPM values are compared. Table 2: Comparison of PMPM and PMPY Average Costs by Months Enrolled Within an HMO Population Months Enrolled 1 2 3 4 5 6 7 8 9 10 11 12 Persons 488 934 1,517 1,411 1,601 1,701 2,027 1,550 1,781 1,941 1,355 70,786 87,092 Months 488 1,868 4,551 5,644 8,005 10,206 14,189 12,400 16,029 19,410 14,905 849,432 957,127 % Months 0.1 0.2 0.5 0.6 0.8 1.1 1.5 1.3 1.7 2.0 1.6 88.7 100 $ PMPM $ PMPY 768.92 438.65 212.53 198.55 157.91 144.00 136.47 140.35 125.45 105.65 105.22 86.95 93.18 768.92 877.29 637.59 794.21 789.55 863.99 955.27 1,122.80 1,129.09 1,056.46 1,157.43 1,043.40 1,023.99 Total Notes: Cost includes total paid claims truncated at $35,000. The population was limited to service users in a large commercial HMO population for 1996. PMPM = Per member per month PMPY = Per member per year. (Note: Although 12 months were used here, other extended periods could also be used to calculate per-member-per-period weights.) The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-7 When diagnoses are assigned on a concurrent basis and partial year enrollees are included in the analysis, the denominator in the PMPM calculation tends to skew the relationship between actual and expected costs, particularly when performing retrospective analyses such as provider performance profiles. As previously described, PMPM ACG weights are calculated by determining the costs associated with each ACG divided by the total member months associated with that ACG. The total expected costs associated with any given individual, in this case, would be the PMPM ACG weight times the number of months enrolled. Alternately, ACG weights derived on a PMPY basis are calculated as the costs associated with each ACG for the analysis period divided by the number of persons associated with that ACG. Therefore, total expected costs associated with any given individual would be independent of the time enrolled during the analysis period. Based on total paid costs truncated at $35,000 (to mimic stop-loss reinsurance levels in this plan), ACG weights were calculated using both the PMPM and PMPY alternative approaches for the population shown in Table 2. Based on each of these approaches, actual costs were compared to expected ACG costs within that population. Sections A and B of Table 3 present a series of measures comparing actual to expected costs for cohorts of enrollees defined in terms of the months they were enrolled during a 12-month period. This table, as does the previous one, represents a retrospective cohort analysis of users as appropriate for a provider profiling assessment. Section A of Table 3 presents the results using a PMPM calculation. The column labeled “% deviation” reflects expected costs divided by actual costs minus one. For persons enrolled for one month, the (85.1) figure indicates that when the actual (1996) costs of these 488 single month enrollees are compared to their ACG expected costs (calculated on a PMPM basis), the cohort would have been underpaid by 85.1 percent, on average. In contrast, persons who were enrolled for the full 12 months of the year were overpaid, on average, by 5.3 percent. The “% deviation” column is expressed in absolute dollars in the column labeled over (under) $000. Section A of Table 4 illustrates a shift of expected dollars from part-year enrollees to 12-month enrollees. The net result of this for profiling applications is that subpopulations that include a disproportionate number of shorter-term enrollees will look inefficient because the associated expected dollars calculated on a PMPM basis will tend to be lower than their actual costs. Conversely, a population comprised exclusively of 12-month enrollees will be overpaid and appear to be efficient because of the shift of expected dollars embedded in the PMPM calculation. Applications Guide The Johns Hopkins ACG System, Version 9.0 3-8 Health Status Monitoring Table 3: Comparison of Actual and ACG Expected Costs: Months of Member Enrollment (PMPM) versus (PMPY) Weight Calculation Approaches Months Enrolled 1 2 3 4 5 6 7 8 9 10 11 12 Months (A) Using A PMPM Calculation (B) Using a PMPY Calculation Over (Under) $000 Over (Under) $000 % Deviation 488 1,868 4,551 5,644 8,005 10,206 14,189 12,400 16,029 19,410 14,905 849,432 957,127 (85.1) (73.5) (57.5) (52.5) (39.1) (33.9) (27.7) (18.1) (12.2) (0.1) 13.7 5.3 (0.0) (319) (603) (556) (589) (495) (498) (537) (314) (245) (3) 214 3,943 (0) Adjusted R-squared 0.013 0.109 0.156 0.226 0.326 0.375 0.312 0.446 0.382 0.371 0.465 0.380 0.338 % Deviation 8.6 (0.5) 14.3 0.9 8.0 0.5 (3.0) (3.8) (3.2) (0.5) 3.1 (0.2) (0.0) 32 (4) 139 10 102 8 (59) (67) (64) (11) 48 (134) (0) Adjusted R-squared 0.327 0.408 0.369 0.386 0.442 0.509 0.392 0.545 0.411 0.385 0.553 0.385 0.395 Total Notes: Costs include total paid claims truncated at $35,000. The population was limited to service users in a large commercial HMO population for 1996. Total absolute error was $8.3 million using a PMPM calculation and $677,000 PMPY calculation. See text for a description of these calculations. PMPM = Per member per month PMPY = Per member per year. (Note: Although 12 months were used here, other extended periods could also be used to calculate per-member-per-period weights.) The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-9 Section B of Table 3 shows the results using a PMPY calculation. While there is a slight overpayment associated with shorter-term enrollees (e.g., one month enrollees are overpaid by 8.6 percent on average), the extent of the deviation between actual and expected costs is markedly lower for each subgroup (i.e., each row) as a result of using the PMPY orientation. The sum of the absolute error of each enrollment cohort reflected in section B of the table is less than $700,000 while the comparable figure is $8.3 million reflected in section A. R-squared (R2) is a measure of the extent to which expected values explain variation in actual costs. The R2 for the population as a whole using a PMPM calculation is .338 (shown in the row labeled Total in Section A of the table), and this measure decreases with shorter-term enrollment, particularly for those with less than five months of enrollment. The R2 is higher using a PMPY calculation (.395 in section B of the table) and remains largely stable regardless of the length of time a patient has been enrolled. The modest tendency of the PMPY approach to overpay or inflate expected costs associated with very short-term eligibility (e.g., one to three months of enrollment) reaffirms that time has some effect on the calculation of diagnosis specific expected values. To examine the nature of this effect in more detail within this case-study population, Table 4 presents the average costs per-person and the number of persons by three-month enrollment windows for selected ACGs. Some ACGs have relatively low mean costs given shorter-term enrollment, as opposed to costs for all cases during the full period (a year). At the same time, many ACGs are quite stable regardless of time enrolled, particularly for persons enrolled more than three months. The highest morbidity/highest cost ACGs (e.g. ACGs 4940-5070) tend to be uncommon for those enrolled for the shortest periods, but nonetheless are fairly consistent (in terms of average costs per period) across the enrollment windows, even given the small numbers of cases for shorter periods of time. Generally, much of the variability in average costs probably can be attributed to the very small sample size in the shorter enrollment columns. Again, while enrollment time has an influence on costs associated with some ACGs, the general consistency of costs across the columns in Table 4 and the relatively limited number of persons with less than 12 months enrollment tend to limit the overall plan-wide effect of time on risk adjusted concurrent analyses. However, analyses where some sub-cohorts include a disproportionate number of short-term enrollees are likely to undervalue expected costs for those groups. In any event, such analyses should be approached cautiously because of the instability associated with the shorter-term enrollment. In summary, when performing concurrent (or retrospective) risk-based adjustment, a PMPM calculation of ACG weights for a population that includes some number of parttime enrollees tends to over-represent the expected costs associated with 12 month enrollees and under-represent the expected costs associated with shorter-term enrollees. A PMPY calculation of concurrent ACG weights appears to provide a more accurate measure of the expected weight. As noted earlier, we believe this empirical observation represents a relatively new paradigm, and we encourage analysts performing profiling Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-10 Performance Assessment and other concurrent analyses to test whether and how such an approach could replace the PMPM approach within their organization. The Johns Hopkins ACG Development Team expects to continue providing empirical findings and support material regarding this innovation. Table 4: Effect of Enrollment Period on Selected ACG-Specific Weights ACG All 1-3 Months Avg$ Cases 736 2,939 4-6 Months Avg$ Cases 818 4,713 7-9 Months Avg$ Cases 1,062 5,358 10-12 Months Avg$ Cases 1,046 74,082 All Enrollees (users) Avg$ Cases 1,024 87,092 200 66 62 111 95 115 71 153 969 143 1,197 400 275 163 300 192 287 202 353 2,222 340 2,779 500 137 264 131 335 169 316 182 3,743 175 4,658 800 510 27 322 15 973 18 785 166 736 226 1300 173 58 217 65 232 57 265 599 252 779 1600 97 272 110 395 119 382 119 4,195 117 5,244 1711 3,186 12 3,412 27 3,791 22 4,155 193 3,998 254 1712 241 35 390 35 890 26 782 149 660 245 1752 422 2 1,129 7 4,212 13 3,552 95 3,427 117 1800 316 106 498 207 654 225 584 3,417 576 3,955 2400 267 15 225 46 206 55 223 1,268 223 1,384 2500 268 20 259 40 256 35 402 571 381 666 3200 865 35 858 106 1,012 141 1,028 2,300 1,018 2,582 3500 493 10 390 27 607 29 793 686 767 752 3600 2,111 17 1,656 29 1,406 66 1,876 1,506 1,855 1,618 3900 702 43 457 63 474 86 590 803 577 995 4100 610 116 838 206 702 228 692 4,986 696 5,536 4220 1,796 3 1,344 28 1,017 21 1,328 553 1,320 605 4320 1,498 23 2,274 54 1,811 82 1,709 1,192 1,735 1,351 4330 5,787 8 5,360 7 1,754 19 2,515 252 2,625 286 4410 553 7 742 30 1,450 37 1,037 1,476 1,039 1,550 4420 1,805 13 1,535 24 2,485 35 1,741 1,108 1,760 1,180 4430 12,039 6 10,454 8 7,145 16 5,803 260 6,134 290 4510 297 1 666 1 1,600 15 1,818 186 1,789 203 4910 6,071 4 1,938 42 2,795 77 2,372 2,824 2,382 2,947 4940 18,946 4 19,979 5 25,181 5 16,363 60 17,343 74 5030 0 0 0 0 0 0 13,554 41 13,554 41 5040 0 0 1,234 2 4,317 11 4,165 336 4,153 349 5050 0 0 5,430 2 7,330 5 7,245 261 7,218 268 5060 0 0 11,243 4 16,426 4 11,887 222 11,954 230 5070 0 0 24,892 5 27,790 11 20,766 140 21,393 156 5110 64 67 40 53 54 33 46 541 48 694 5310 1,195 413 1,253 483 1,563 369 1,563 200 1,357 1,465 5320 4,416 70 5,553 40 5,036 41 5,811 18 4,984 169 5340 11,121 12 12,454 29 9,936 40 8,316 39 10,136 120 Notes: Average mean costs include total 1996 paid claims truncated at $35,000 for users in a large commercial HMO population. These figures reflect a retrospective/concurrent analysis. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-11 Addressing the Impact of Age on the Calculation of ACG-Weights Age is incorporated as a control variable in the sorting algorithm that determines final ACG assignment. At the same time, there are some ACGs that include both pediatric and adult populations because splitting on age was not consistently found to contribute to variation explained within those categories. Despite this, pediatric populations (those younger than 18) tend to generate fewer costs than adult populations within broadly defined commercial populations. Where ACG-based applications are stratified by pediatric versus adult populations, riskadjusted resource weights derived from the population as a whole may over- or underrepresent expected values associated with these groups. For example, in profiling primary care providers, weights derived from a broadly defined population may over-represent expected values for physicians whose practice is limited to pediatric cases. Those providers will, on average, tend to look more efficient than providers for the health plan as a whole. One common way to address this issue is to calculate ACG weights separately for pediatric and adult cohorts within a health plan. For example, two weights could be calculated for ACG0500, Likely to Recur, without Allergies. One ACG weight would be based on the resource used by adults who were assigned to ACG0500. The second ACG weight would be based on similar data but restricted to those under age 18. Note: Only those ACGs not automatically split by age are affected. Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-12 Performance Assessment How to Take a Population-Based Approach to Practitioner Profiling Necessary Data Elements 1. Unique provider ID 2. Provider specialty 3. Unique patient ID 4. Individual patient age 5. Individual patient gender 6. Referring physician on claim for consultation and or diagnostic test 7. ICD code for the principle reason for the visit or service 8. ICD codes for the secondary and even tertiary reasons for the visit or service (optional but highly recommended) 9. ACG assignment for each patient 10. EDC assignments for each patient 11. Service ID – a consistent and systematic service nomenclature, such as the Common Procedural Terminology (CPT). Some health plans (e.g., each Canadian province) may have their own payment schedule codes, and these could also be used 12. Assign each CPT or Payment Schedule code a service specialty type. Examples: a. General practice “type” of service b. General internist’s “type” of service c. Thoracic surgeon’s service Note: The type of service is irrespective of the specialty of the physician providing the service. For instance, an appendectomy is a general surgical “type of service” irrespective of whether it was done by a general practitioner, a gynecologist or a general surgeon. 13. Service category type. Each of the above specific “types” can be grouped into service categories. Examples: a. Specialists consultations b. Diagnostic services i. Imaging ii. Blood chemistry iii. Anatomic pathology iv. Other c. Major surgical procedure d. Minor surgical procedure 14. Date of service 15. Value of the service Notes: • If services are not all reimbursed as a fee-for-service item, an encounter record and a measure of the service’s relative value and a conversion to a monetary unit (e.g., Dollars, Euros, etc) are needed. • Incentive payments attached to services, such as “pay for performance,” The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-13 reimbursement for after hours or emergency call-outs, or subsidies paid for rural and remote practices should be treated as a separate category and not considered in the value of the service itself. Preparatory Steps 1. Having run the ACG Software ON THE GLOBAL MEMBERSHIP in your health plan, capture the ACG-derived attributes of each patient (their ACG and EDCs)and link this information (relate or merge) to the unique patient ID. 2. Attach a type of practice marker to every CPT code. 3. To develop physician peer groups, assign physicians to type of practice groups based on functional specialty – that is the type of practice that you assign to the CPT or Payment Schedule codes that represent the largest proportion of their activity. 4. Group patients by whether or not they attended a physician in the peer group. Patients can be assigned to multiple types of practice peer groups. 5. For each set of patients (attending physicians of a given peer group) re-calculate their mean costs per age/gender group and per ACG group in each of the service categories. These new means will differ from the ACG means and age/gender means that were calculated using the entire population. These new values will be used to calculate expected costs for the physician patient panels. This step does not necessarily require re-running the ACG Software. Define a Patient Panel The sub-population of interest will be every member of your health plan who had a contact with a given individual provider. A given member may thus be on several panels. In a gatekeeper model, patients may be assigned to a single PCP. However, if the member elects to change their PCP in the middle of the reporting period, or if the model is an open choice model, some assignment of provider will need to be made. The objective is to assess resources used (claims experience) by the panel and in that context, what contribution or effect the individual (subject) practitioners had on the overall costs. Summarize the costs incurred by patients in the panel by service category. Calculate Expected Values for the Patient Panel 1. Age gender expected 2. ACG expected To get the age gender expected, use the new means you calculated in preparatory step 5 for each age gender group, multiply by the number of patients in the practitioner’s panel in each age gender group, and then sum them. Repeat this procedure for calculating the ACG expected values. Repeat these steps for each category of service. This procedure mathematically tells you what the expenditure for each category of service would have been had each member of the panel incurred expenditure that was Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-14 Performance Assessment average for his or her age gender group and ACG group, respectively. The procedure is known as “indirect standardization” and is best illustrated by the simplified example shown below. Table 5: Example Calculation of Expected Values Total Expenditure Average Expenditure Incurred by Members of Per Person in Risk the Risk Group Group 1 10 440 44.00 2 44 550 12.50 3 23 660 28.70 4 16 770 48.13 5 99 880 8.89 6 65 990 15.23 7 41 800 19.51 8 11 700 63.64 9 5 600 120.00 10 2 400 200.00 316 6,790 Total Call this group of 316 persons the “reference population.” In actual practice, the reference population will be much larger, usually the entire population of a health plan, or a larger jurisdiction if data is available. Crude Average per capita expenditure = 6,790/316: 21.49 Apply the reference population average per risk group to the risk groups of the subset of the population, accepting that this subset has a different distribution among risk groups. The arrow indicates that the averages derived from the reference population are then placed in the calculation of expected costs in the subpopulation of interest. Risk Group ID Number Number of Persons in Risk Group Total “Expected” Expenditure for Members of Risk Group 1 5 220.00 2 10 125.00 3 15 430.43 4 20 962.50 5 25 222.22 6 30 456.92 7 21 409.76 8 14 890.91 9 6 720.00 10 2 400.00 148 4,837.75 Total Contrast this to the “expected” based on the crude per capita average expenditure. The total is different because the risk structure is different. Persons Crude Per Capita Average Total Expected 148 21.49 3,180.13 Total The same logic is applied whether the risk group is age/gender groups, ACG groups, or any other characteristic. Risk Group ID Number Number of Persons in Risk Group The Johns Hopkins ACG System, Version 9.0 Reference Average Expenditure Per Person in the Risk Group 44.00 12.50 28.70 48.13 8.89 15.23 19.51 63.64 120.00 200.00 Applications Guide Performance Assessment 3-15 Calculate a Morbidity Ratio for the Patient Panel Divide the ACG expected cost by the age/gender expected cost to obtain a ratio. This ratio tells you how much more or less expensive the patients are expected to be as compared to the average for their age and sex, as a result of their ACG assignments. Calculate an O/E Ratio for the Patient Panel Sum the observed (actual) costs in each cost category for the patients on the physician’s panel. Divide the sum of actual cost by the sum of expected cost for each cost category to obtain an O/E ratio. (Refer to Table 5). Analysis of the O/E Ratios You may apply your favorite statistical package to analyze the distribution of these O/E ratios in order to define a statistical exception limit (2 or more Standard Deviations is often used). Check to determine whether the distribution is normal or skewed. Even in skewed distributions one may calculate a standard deviation, but the usual assumptions, such as the rule that 95% of the data are within +/- 1.96 SDs of the mean, will not apply. Another measure of an outlier value is to use percentiles, such as quartiles. The third quartile (75th percentile) + 1.5 times the interquartile range (IQR) (the difference between the 75th percentile and the 25th percentile, that being the range that surrounds the middle 50% of values) is a commonly accepted definition of an outlier in a right-skewed distribution. Cost data are often right skewed. However, the distribution of the ACG based O/E ratios ought to resemble more closely a normal distribution. See Figure 1 for an example. Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-16 Performance Assessment Figure 1: Comparison of ACG and Age/Gender-based O/E Ratios— Practices of all BC Physicians Source: Verhulst L, Reid RJ, Forrest CB. Hold It - My Patients are Sicker! The Importance of Case Mix Adjustment to Practitioner Profiles in British Columbia.@ BC Med Journal. July/August 2001; 43(6):328-333. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-17 Calculate Various ‘Expected’ Levels of Resource Use 1. Crude expected – based on mean per capita cost without adjustment. 2. Age sex adjusted ‘expected’. Using indirect age/gender standardization, determine what the patient panel experience would have been if they had average resource use for their age sex relative to your standard population. In general the standard population is all the members of your entire health plan. However, other standard populations may be used if you have the data. Table 5 provides an example of how this is done. 3. ACG expected. Using indirect standardization, using ACG categories rather than age gender categories, determine what the patient panel experience would have been if they had average resource use for their ACG group relative to your reference population. Comparison of Actual to Morbidity Expected to Create a Morbidity Ratio The Morbidity Ratio (ACG expected/age sex expected) tells you in relative terms the contribution of ACG categories (co-morbidity) to the panel’s expected experience after accounting for age and sex. Simply put, the following interpretations arise from morbidity ratios: • A morbidity ratio = 1.0 occurs when patients in the panel, on average, fall into ACG co morbidity categories that are average for their age sex. • A morbidity ratio <1.0 occurs when patients in the panel, on average, fall into ACG co morbidity categories that are less expensive (lower burden of disease) than average for their age sex. • A morbidity ratio >1.0 occurs when patients in the panel, on average, fall into ACG co morbidity categories (higher burden of disease) than average for their age sex. Using Various O/E Ratios Compare the actual (observed) experience to the expected levels. These comparisons are referred to as Observed to Expected or (O/E) ratios with the various E’s: a. O/E with mean per capita cost b. O/E with age-sex means c. O/E with ACG means Why do we offer three O/E ratios? Mean expected and age sex adjusted expected costs are easy to do and easy to understand and communicate. They also can be used to test the face validity of the conclusions you make about morbidity at the panel level. Obviously, age-sex expected costs will be higher than crude per capita expected for panels with older than average age. Note: The relationship between the age-sex-based expected and the ACG-based expected is characterized by the Morbidity Ratio. For example, if the patients are “healthy elderly” they will have lower morbidity ratios. Age sex adjustment is unequivocal in terms of patient assignment to categories. In general, age adjustment Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-18 Performance Assessment and ACG adjustment should move in the same direction relative to the crude per capita estimates in the vast majority of patient panels. ACG assignment modifies how much the expected varies from the crude unadjusted estimate. Examples: Profiling Primary Care Physicians One of the reports generated for a patient panel is a global or summary view of their total claims experience. The practitioner’s contribution to that total is a subset or subtotal of that experience. This is done in order to gain an insight into the practitioner’s contribution to the total outcome. In certain venues an individual practitioner may provide a high proportion of the overall service. \ Example: The lone cardiologist in a small city that serves as a regional resource may provide the bulk of cardiology care. Compare that to the large metropolitan area, where multiple cardiologists may have participated in the care of the patient panel. In more traditional methods of profiling, the lone cardiologist may have appeared relatively more expensive. What is important is whether the patients received a reasonable total level of service overall, rather than how much of the expenditure was related to the services of the lone cardiologist in this example. In terms of primary care, a rural practitioner may similarly have little sharing of patients, whereas an urban practitioner’s patients may have multiple sources of primary care. To illustrate this point, Tables 6 and 7 provide a true to life example of a report on total physician claims experience of the patient panel of two general practitioners. These tables were originally published in the British Columbia Medical Journal. 1 F 1 Verhulst L, Reid RJ, Forrest CB, Hold it—my patients are sicker! The importance of case-mix adjustment to practitioner profiles in British Columbia BC Medical Journal Volume 43, Number 6, July/August 2001, pages 328-333 The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-19 Table 6: Comparison of Patient Populations and Payments for Two General Practitioners Identified as High-Cost Outliers, 1999 Table 6 shows that these two practitioners had costs per patient that were approximately twice their peer group average before any adjustments. The percentile rank of this observation was very high (above the 98th percentile). Looking only at the patients who received the majority of their care from these two physicians, the cost per patient is still approximately 1.5 times the peer group average, and still ranks very high (above the 95th percentile). Practitioner 1 Practitioner 2 A. All patients seen by practitioner Total number of patients Total MSP payments made to practitioner for GP services* Average payments per patient Average payments per patient in peer group† Practitioner's cost per patient rank in peer group (percentile) 1360 $252,259 755 $150,443 $185 $99 $199 $99 98.1 99 B. Patients for whom practitioner is the "Primary Responsible Physician" (PRP)‡ Number of PRP patients 790 Percentage of total patients 58.1% Total MSP payments to all MDs for GP services for $228,715 practitioner's PRP patients Percentage of total GP service payments to practitioner for PRP patients 451 59.7% $158,424 93.7% 85.0% Average payments for PRP patients $271 $298 Average payments for PRP patients in peer group $192 $192 Practitioner's cost per patient rank in peer group (percentile) 96.3 98.2 Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-20 Performance Assessment Table 7: Comparison of Case-Mix Adjusted Practice Profiles for Two General Practitioners Identified as High-Cost Outliers in Unadjusted Analyses Practitioner 1 Number of patients where practitioner is the primary responsible physician (PRP)* Practitioner 2 790 451 A. Observed payments for PRP patients Total MSP payments to all MDs for GP services† $228,715 $158,424 Percentage of total MSP payments to practitioner 93.7% 85.0% 96.2 98.2 $234,080 134.0% $102,847 91.5% 99.7 19.6 97.7% 53.5 154.0% 99.0 Practitioners rank in "observed" per-patient costs in peer group‡ (percentile) B. Expected payments for PRP patients based on ACGs§ Total expected MSP payments for GP services Ratio of "ACG expected" to "age/gender expected" for all GPs (morbidity ratio**) Practitioner's rank in morbidity ratio in peer group (percentile) C. Practitioner's O:E ratio (efficiency ratio)¶ Observed to expected cost ratio (O:E ratio) Practitioner's rank of O:E ratio in peer group (percentile) Notes to tables: “* “Primary Responsible Physician patients” is defined as those for whom the practitioner provides the majority of the GP services. In other words, these are the patients for whom the practitioner is most responsible. † Includes all services grouped as general practice services in fee-for-service payment schedule. ‡ The practitioners' peer group is defined as practitioners who derive the majority of their revenue on general practice “owned” fee items in the MSP Payment Schedule § Expected costs are defined as the total cost of services if all patients consumed an average amount for their ACG. ** The ACG morbidity ratio is defined as the average expected per-person cost for the practitioner's panel of patients based on ACGs divided by the average expected perperson cost based on age/gender for all practitioners. It can be interpreted as how sick the practitioner's panel of patients is compared to the average. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-21 The observed-to-expected cost ratio (or efficiency ratio) is defined as the total observed costs for a practitioner's panel of patients divided by the expected costs if all patients were average for their ACG. It can be interpreted as the costliness of a provider's practice after removing the effects of morbidity.” 2 F What these examples illustrate is that high cost per patient may be largely explained by the burden of illness within the patient panel. The two physicians’ practices in this example have very different O/E ratios, and very different Morbidity Indices. Table 7 and the underlying analysis focused on the patients who received the majority of their primary care services from the subject physician. In the case of physician 2, patients’ morbidity appeared to be close to average for the peer group. Expected costs, calculated as the sum of the ACG average cost for each respective patient, were $102,847, while the observed cost was $158,424, or 58% more than expected. In contrast, physician one had patients whose ACG expected cost greatly exceeded age and gender expected cost (134.0%). The morbidity ratio was 134%, which ranked very high (>99th percentile) in keeping with the higher ACG expected costs. Observed cost as a percentage of expected cost was 97.7%, and as a result, the physician who has sicker patients no longer appears as a statistical outlier. Introducing Primary Responsible Physician (PRP) The preceding example introduced the concept of Primary Responsible Physician (PRP). Determining a primary responsible physician may be of special significance to physicians or health care organizations that are subject to profiling. They may prefer to be evaluated only on the basis of patients for which they had implicit or explicit responsibility for their care (care gatekeepers would have explicit responsibility). While the following text offers a method for determining a PRP relationship between a patient and a physician, this is not the only way this problem can be approached. Given that care is often supplied by teams of clinicians, one could form panels of patients who had ANY contact with a particular provider. Indeed, an approach based on PRP and an approach based on any contact both provide information and could be used in tandem for profiling. For instance, much could be learned by comparing a PRP profile for a general practitioner with a profile that included their referrals. In determining the PRP, first decide, on the basis of services, what constitutes a primary care service. Assign a primary care marker to the relevant codes, such as the CPT or Payment Schedule code. Distinguish between Evaluation and Management (E&M) items done upon consultation/referral versus those that are patient self-referred. That indicates whether the specialist was acting in a primary care role or a consulting role at the time of the service. 2 Verhulst L, Reid RJ, Forrest C, ibid. Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-22 Performance Assessment Classify a member to a PRP only if he or she has 3 or more visits. Low users during the period of analysis (typically one year) are not assigned a PRP physician. A person who has only one visit in a year will have only one physician. Persons with one or two visits are equally likely to have one or two primary care physicians. 3 For the patients with 3 or more primary care services (visits) calculate a simple ratio for each patient-doctor combination. F Ratio (patient 1 & Dr. A) = [visits to Dr. A / total visits by patient] (in the primary care service range) The sum of an individual patient's ratios = 1. Only if the ratio for the nth doctor-patient combination is ≥ 0.5 does the patient qualify as a PRP patient of that doctor. You may wish to create a separate category for patients with a ratio of 0 up to 0.49. The largest ratio <0.50 is called the “largest non-Primary Responsible Physician.” The connection between this doctor and patient is weaker than the PRP connection, but stronger than all other connections. This is especially true when the individual is a relatively higher user of services. Tie-breaker rules may be needed. One, if the service counts are equal, assign the patient to the physician with the highest charges. The rationale is that a more comprehensive or time-consuming service implies a stronger relationship or likelihood of ongoing contact. Two: all else being equal, assign the patient to the most recent physician contacted. This adjusts for people recently changing physician or relocating and the likelihood of ongoing contact. The pattern that emerges can be used to assess the style of the physician's practice. It distinguishes practices with a high level of continuity of care (high proportion of PRP patients) to less continuity of care (low proportion PRP patients.) Table 8 shows how the proportion of PRP patients can be tabulated. The distribution of the PRP proportion and the physician's rank on that proportion within his or her peer group can also be shown. The proportion of patients who are PRP patients serves as an indicator, or index of continuity of care. The continuity of care index is highly variable. It will be high in rural practices and traditional family practice venues with a small practice group. It will be low if the practitioner is very itinerant as, for example, one who does frequent locum tenens. 3 Unpublished data from the Ministry of Health, British Columbia. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-23 Comparing Specialists to Specialists – Intra-specialty Expected Level of Service and Costs Within a case mix category a selection of sicker patients may take place through the process of referral from a primary care practitioner to a specialist. Some profiling applications use an intra-specialty measure of expected. To do this, one calculates the expected values based not on the overall plan mean for all patients in the respective ACG, but rather, a mean based on the subset of patients (members), matched by ACG and who were seen by specialists within the practitioners’ own specialty. For example, patients with chronic renal failure who are referred to nephrologists are typically sicker than patients with the same diagnosis who are cared for only by the PCP. To assess the efficiency of nephrologists, it is important to compare their observed cost compared to expected, after case-mix adjustment, with the patients of other nephrologists. The following example is taken from an actual physician profile from calendar year 2003, provided courtesy of the Ministry of Health Services in British Columbia, Canada. The examples have been severed of personal identifiers. The first example (Table 8) is that of an Internist. It is intended to demonstrate the value of placing the practitioner’s claims experience in the context of the global claims experience of all the patients that he saw. Table 8: Example Internist – Global Expenditures on the Patient Panel, by Category of Service General Practice Service Patient count (%) for whom this practitioner provided a service Patient count total, including service provided by other physicians (i.e., upon referral by the subject physician and “intersection” with other panels) Cost (payments) to subject physician Referred services costs where the subject physician made the referral Costs (payments to) all other physicians Total observed costs ACG expected costs Total Observed to Expected (ACG-based Technical User Guide Specialist Consultation Diagnostic Procedure Total Test and Other Physician 3 (<1) 907(91) 0 585(58) 942(94) 942(94) 965(96) 995(99) 807(80) 1,000(100) $666 $183,990 $49,803 $234,450 N/A $26,291 $203,131 N/A $229,442 $277,267 $139,109 $345,082 $348,997 $1,110,455 $279,574 $349,979 $548,559 $399,260 $1,577,372 $355,234 $207,407 $533,339 $520,145 $1,616,127 78.7% 168.7% 102.9% 76.8% 97.6% The Johns Hopkins ACG System, Version 9.0 3-24 Performance Assessment General Practice Service Specialist Consultation Diagnostic Procedure Total Test and Other Physician expected) Interpretation notes using the preceding example Including patients not seen personally, but who had a referred service upon referral by this physician, the physician had 1000 patients. The health plan total physician claims experience ($1.58 Million) for this group was very close to ACG expected overall. However, the distribution of those costs was somewhat unusual, with less than expected general practice costs (79%), procedure and other costs (77%), close to the expected amount of diagnostic tests costs (103%) and much more than expected specialist consultation costs (169%). Under the specialist consultation category $183,900 out of a total of $349,979 was paid to this particular physician. Subsequent audit could be directed at the question as to whether this physician had assumed primary care responsibility for the patients and perhaps was charging follow-up visits as if they were referred for consultation. Although, the mix of services may have been unusual, the overall expenditure was not unusual. Using EDCs in the Context of Practitioner Profiles The following table (Table 9) shows an excerpt from the EDC section of the physician’s practice in the preceding example. The EDCs are sorted in descending order of their prevalence within the 1000 patients that comprise this physician’s panel. The prevalence of these conditions or disease groupings can be compared to the average prevalence in the panels of physicians in his peer group. A co-morbidity score is also given. Taking the 698 diabetic patients in this example, this is simply the ACG expected costs for these 698 patients, divided by the ACG average costs for all diabetic patients seen by internists multiplied by 698. If patients have more ADGs (the building blocks of ACGs) and more major ADGs, they will have higher ACG expected costs. This example supports a hypothesis that the diabetic patients of this physician may have less co-morbidity than average diabetic patients who visited internists. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-25 Table 9: Example of an EDC Report for an Internist Rank/ MEDC MEDC/EDC 1 END Endocrine END01-Diabetes Mellitus END04-Thyroid Disease 2 CAR Cardiology CAR02-Hypertension CAR01-Cardiovascular Signs and Symptoms Patient Count MEDC/EDC As % Of This Practice MEDC/EDC % Of Practice In Peer Group CoMorbidity Score 731 73.1 23.2 67.4 698 41 69.9 4.1 15.4 6.0 65.9 80.4 628 62.8 58.5 75.4 463 130 46.3 13.0 30.7 23.4 72.7 87 Notes: 1. The prevalence of diseases/symptoms is shown whether the subject physician or other physicians made the diagnosis. 2. The co-morbidity score is based on the mean ACG expected costs of patients in MEDC or EDC who have been seen by a member of the subject physician’s peer group. 3. This example demonstrates an internist with a higher prevalence of diabetes in his practice (73.1%) than the average prevalence among his peers (23.2%). 4. The co-morbidity score indicates that the diabetic patients in this panel are “less sick” than the average diabetic patients seen by internists, in that their ACG expected costs are 32.6% less (100 – 67.4) than the average ACG expects costs of diabetic patients seen by internists. Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-26 Performance Assessment The following table (Table 10) is another example of an EDC report, this time for a general practitioner. This is intended to illustrate how the EDC report can be used to get a better understanding of the characteristics of the patients and the special interest of the physician. Table 10: Example of an EDC Report for a General Practitioner Rank/ MEDC MEDC/EDC 1 ALL Allergy ALL03-Allergic Rhinitis ALL02-Asthma 2 MUS Musculoskeletal MUS13-Low back pain MUS03-Degenerative Joint Disease 3 EAR Ear, Nose and Throat EAR11-Acute Upper Respiratory Infection EAR10-Otitis Media Patient Count MEDC/EDC As % Of This Practice MEDC/EDC % Of Practice In Peer Group (Average) CoMorbidity Score 1,395 58.7 8.1 83.1 1,086 522 45.7 22.0 3.5 4.3 86.4 90.7 944 41.8 30.4 95 559 273 23.5 11.5 10.8 3.8 85.6 81.1 920 38.7 30.2 105.6 663 27.9 23.6 110.6 295 12.4 5.1 114.4 This table shows that the prevalence of allergic disorders and asthma is much more prevalent in this patient panel (59%) than the average prevalence among general practitioners’ patient panels (8%). This is most likely indicative of a special interest of this practitioner. Evaluating Productivity and Distributing Workload In addition to efficiency assessment, case-mix adjustment is vital to the evaluation of physician productivity. Physicians may be under pressure to reduce the duration of visits in order to increase the number of daily visits performed. This can be counter-productive when the physician’s panel is more complex. Communication with the patient about primary and secondary prevention, medication adherence and treatment decisions are key to the successful management of a patient with multiple co-morbid conditions. Time and discussion with the patient is needed to identify a patient’s psychosocial problems or a lack of support at home. Additional time with a patient can also improve patient satisfaction and may even reduce utilization of laboratory tests, consultations and medications. Case-mix adjustment is key to understanding the differences in physician productivity. The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-27 Table 11: Comparison of Characteristics Affecting Physician Productivity Average Patient Age % Female Average Case-Mix % patients with ≥1 hospital dominant condition % patients with ≥3 chronic conditions % patients with frailty condition % patients with >2 major ADGs % patients with psycho-social condition Average # EDCs Average # Rx-MGs Average visit length Panel 1 Panel 2 36 39.6% 0.86 1.0% 7.3% 1.3% 1.6% 11.5% 5.3 2.5 13.6 min 36 77.0% 1.23 1.9% 30.7% 2.5% 2.3% 21.7% 6.5 3.3 20.4 min Quality of Care Assessment Case-mix adjustment is relevant in population-based assessments of provider clinical performance where there is a plausible basis for results to vary among patients with different levels of morbidity burden. Many long-standing performance assessment programs, such as those promulgated by the National Committee on Quality Assurance and the Joint Commission on the Accreditation of Healthcare Organizations, have long focused on process metrics only because there is little basis to believe that the provision of specific services should differ in populations that differ by case-mix. The steady rise in pay-for-performance initiatives and balanced scorecards for health care providers has been accompanied by the steady expansion of performance assessments to include outcome metrics. There is a strong basis of evidence that health outcomes do vary by case-mix and that these metrics need some form of case-mix adjustment to ensure appropriate comparisons between health care providers. When performance assessment is focused on specific diseases there is a tendency to look for case-mix or severity adjustment that is tailored to the specific disease. There are numerous risks to such a disease-oriented performance assessment strategy, not the least of which is that there are often insufficient numbers of cases for an accurate assessment and that such a disease orientation will encourage care practices that are not holistic. Some pay for performance programs have chosen to roll up disease-specific metrics into an overall summary measure that is less prone to the problem of small numbers and also broadens the quality focus. In such cases, ACGs used as RUBs or Dx-PM risk scores will work quite effectively as case-mix adjusters. Indeed, prior work has shown that ACGs do an excellent job of adjusting for differences in case-mix for commonly used outcome indicators such as re-hospitalizations and even mortality. Table 12 shows how outcomes can vary dramatically between groups characterized as low or high risk based upon DxPM risk score. Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-28 Performance Assessment Figure 2: Percentage of Patients with Selected Outcomes by ACG PM Risk Group 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 Secondary Care Healthy Patients No of unique radiology No of unique lab tests Polypharmacy (Avg no of Polypharmacy (5+ unique Home visits No of GP visits No of referrals Outpatient unique Outpatient visits Length of stay Inpatient unique A&E Inpatient Inpatient Admissions 0.0 Primary Care Population Mean Very High Risk Patients F ROM P ILOTING AND E VALUATING C ASE -M IX AND P REDICTIVE M ODELLING M EASURES W ITHIN T HE B RITISH P RIMARY C ARE S ECTOR , F E B 2007 The Johns Hopkins ACG System, Version 9.0 Applications Guide Performance Assessment 3-29 Summary There may be substantive differences in the distribution of risk characteristics in the relatively small subsets of a population that have a contact with a single physician. In order to systematically examine the pattern of practice or expenditure related to that group, adjustment must be made to allow for the patients’ characteristics to be taken into account. ACGs provide a measure that has greater predictive value than age and gender. EDCs provide an insight into the special interest or diagnostic mix of patients seen by a physician. A measure of co-morbidity within EDCS can help discern whether patients with that diagnosis have more or fewer co-morbidities than patients with the same diagnosis seen by the physician’s peers. Rather than looking only at charges that the physician incurred, a global look at the overall utilization of service incurred by the practitioner’s panel gives a perspective on that physician’s contribution to the whole. Risk adjustment of profiles should not be considered definitive, but should be used to focus scarce resources allocated to education, peer review or audit. ACG risk adjustment in a whole patient approach may avoid false positive analytic findings that wrongly suggest that certain physicians’ practice styles are too expensive. Figure 1 (above) provides a graphic representation of this property. Technical User Guide The Johns Hopkins ACG System, Version 9.0 3-30 Performance Assessment This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-i 4 Clinical Screening by Care and Disease Managers Introduction................................................................................................... 4-1 H H High-Risk Case Identification for Case Management............................... 4-1 H H Table 1: Amount of Data and Its Impact on Model Performance............. 4-2 Figure 1: Percent Correctly Identified as High Cost; Comparing One-Month of Rx to 12-Months of Dx+Rx ............................................... 4-3 Figure 2: Percent of Patients Identified by ICD or NDC or Both............. 4-4 Figure 3: Combining Rx and Dx Predictive Modeling Scores for Targeted Intervention ................................................................................. 4-5 Table 2: Number of Cases and the Johns Hopkins ACG Dx-PM Predicted Relative Resource Use by Risk Probability Thresholds for Selected Chronic Conditions ................................................................ 4-6 H H H H H H H H H H The ACG Predictive Model’s Probability Score ........................................ 4-7 H H Table 3: Care Management Listing........................................................... 4-8 Figure 4: Hospital Prediction .................................................................... 4-9 Figure 5: Pharmacy Adherence............................................................... 4-10 Figure 6: Comprehensive Patient Clinical Profile .................................. 4-11 H H H H H H H H Risk Stratification ....................................................................................... 4-12 H H Table 4: Percentage Distribution of Each Co-Morbidity Level Within an EDC (Samples)........................................................................ 4-13 Table 5: Estimated Concurrent Resource Use by RUB by EDC (Samples).................................................................................................. 4-14 H H H H Disease Management Candidates .............................................................. 4-14 H H Figure 7: Cost Predictions by Select Conditions ..................................... 4-15 H H Case Mix Control ........................................................................................ 4-16 H H Table 6: Measuring Return on Investment.............................................. 4-16 H H Technical Considerations ........................................................................... 4-17 H H Prospective Risk Scores........................................................................... 4-17 Converting Scores to Dollars ................................................................... 4-17 How to Rescale and Assign Dollar Values .............................................. 4-17 Table 7: Estimating Costs in a Sample of Cases..................................... 4-18 Adjustments for Inflation ......................................................................... 4-18 Local Calibration of ACG Predictive Modeling Scores .......................... 4-19 Applications Guide H H H H H H H H H H H H The Johns Hopkins ACG System, Version 9.0 4-ii Clinical Screening by Care and Disease Managers This page was intentionally left blank. The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-1 Introduction The ACG System provides a robust set of clinical markers that help Care and Disease Managers to: • Proactively identify patients with expectations of high future costs • Stratify a population based on risk for program intensity • Select candidates for Disease Management programs • Calculate return on investment controlling for case-mix • Review a comprehensive risk profile of the member including likelihood of hospitalization, risk for poorly coordinated care, and possession of chronic medications. High-Risk Case Identification for Case Management The suite of ACG Predictive Models, includes the Dx-PM (based on diagnosis codes), the Rx-PM (based on drug codes), and the combined DxRx-PM (which uses both diagnostic and medication information). These represent a real advance if you want to establish or augment care management programs within your organization. Existing ACG measures have many applications in this domain as well. There are a great number of variants within the ACG predictive models. You can select a model based on data source (diagnosis, pharmacy or both), calibration data (elderly or non-elderly), and prior cost (total cost, pharmacy cost or no prior cost). In general, the accuracy of the predictive model will increase as more information is made available. Therefore, a model that uses diagnosis, pharmacy and prior cost will be more predictive than a model based only on pharmacy claims without prior cost. There is still good reason to implement the pharmacy only model. Pharmacy data is fairly complete after 90 days and there is generally minimal lag. As new enrollees are brought on to the plan, rapid risk assessment can be performed on these members using Rx-PM. The minor differences in predictive accuracy are compensated for by the gains in time for intervention. The ACG predictive modeling suite provides choices that allow you to select the model that best fits your application. Using just a single month of claim’s data, Table 1 demonstrates the benefit of the ACG Rx-PM model. Applications Guide The Johns Hopkins ACG Case-Mix System, Version 9.0 4-2 Clinical Screening by Care and Disease Managers Table 1: Amount of Data and Its Impact on Model Performance Data and Model C-Statistic 1 Month Rx 0.774 3 Months Rx 0.784 6 Months Rx 0.784 12 Months Rx 0.782 12 Months Rx+Dx+Prior Cost 0.831 There are many ways to adapt the ACG predictive models in the pursuit of improved patient care. This section provides a summary and overview of some of the recommended approaches that an organization may wish to consider in the care-management and quality improvement (QI) domains. ACG predictive modeling provides information at the individual patient level to help identify persons who potentially would be well served by special attention from the organization’s care management infrastructure. This high-risk case identification process could be used to target a person for interventions such as a referral to a case-manager, special communication with the patient’s physician, structured disease management programs, or educational outreach. There are several benefits to this approach to case selection: • The various clinical categories and markers from the system provide a comprehensive patient profile that can improve the productivity of the screener. • A rapid assessment can be performed on the whole population, not just those being referred through other programs. • Predictive modeling helps to identify a unique population of members at risk − By identifying members that are complex and co-morbid, but not necessarily currently high cost, you identify a population that is more open to care management services and therefore, higher case open rates are seen using ACG predictive models as a referral tool. This is a productivity improvement for the care management staff as well. − Approximately 25% of the members correctly identified as high risk by an ACG predictive model were not previously high cost. This percentage seems to hold regardless of the model – Dx-PM, Rx-PM or DxRx-PM. When using Rx-PM, this percentage holds true with as little as 1 month of data. The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers − 4-3 Figure 1 illustrates two pie charts providing a comparison by percentage of high cost members correctly identified using prior cost, Dx-PM and DxRx-PM models. The two charts contrast the difference between making predictions using just one month of pharmacy data versus making predictions using twelve months of diagnosis+pharmacy data. While the Rx-PM model works well on as little as one month of data, the accuracy of predictive modeling improves as the quality of the underlying data (as measured by diagnoses and pharmacy data) improves. Using Dx-PM and Rx-PM as independent assessments of risk can yield even more information for a care manager. Figure 1: Percent Correctly Identified as High Cost; Comparing OneMonth of Rx to 12-Months of Dx+Rx 36% 25% 50% 39% 25% − 25% Rx-PM (1 month data) DxRx-PM (12 months data) Prior Cost Prior Cost Both Both The Rx-MGs can supplement the EDCs in describing the clinical conditions of the patient. Depression and hypertension, in particular, may not be part of the diagnoses, but will be captured in the prescriptions. If these patients are tracked over time and there is a pattern of prescriptions without visits, communication with the member and provider may be helpful. Applications Guide The Johns Hopkins ACG Case-Mix System, Version 9.0 4-4 Clinical Screening by Care and Disease Managers \ Pharmacy identifies additional members with specific conditions as compared to diagnosis alone as demonstrated in Figure 2. Figure 2: Percent of Patients Identified by ICD or NDC or Both Depression Hypertension CHF 14% 28% 27% 46% 54% 59% 32% 14% 26% Rx ICD Both The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-5 Figure 3 shows the value of evaluating members with discordant scores based on diagnosis and pharmacy. Both the Dx-PM and Rx-PM scores were grouped into percentiles to indicate high, medium and low risk. Those members with high risk as defined by Dx-PM were more likely to be hospitalized, especially when they were low risk as defined by Rx-PM. The combination of scores may provide insight into the under-treatment or non-compliance of particular populations. Figure 3: Combining Rx and Dx Predictive Modeling Scores for Targeted Intervention % hospitalized with MI 10 8 6 4 2 0 90-99 50-89 <50 <50 50-89 Rx-PM (NDC) Risk Percentile 90-99 Dx-PM (ICD) Risk Percentile The ACG predictive models include reports providing disease-specific (based on selected individual and aggregated EDCs and/or pharmacy-based morbidity categories (Rx-MGs)) distributions of risk probability scores and average expected resource use for different risk cohorts. An example of such a report for The Johns Hopkins ACG Dx-PM model, shown as Table 2, will be useful in helping to frame a strategy for targeting various risk cohorts within disease management programs. Applications Guide The Johns Hopkins ACG Case-Mix System, Version 9.0 4-6 Clinical Screening by Care and Disease Managers Table 2: Number of Cases and the Johns Hopkins ACG Dx-PM Predicted Relative Resource Use by Risk Probability Thresholds for Selected Chronic Conditions Predicted Relative Resource Use Number of Cases Disease Category (EDC) Arthritis Asthma Diabetes Hypertension Ischemic Heart Disease Congestive Heart Failure Disorders of Lipid Metabolism Low Back Pain Depression Chronic Renal Failure COPD Probability Score Category Probability Score Category Total ≥0.4 ≥0.6 ≥0.8 <0.4 ≥0.4 ≥0.6 ≥0.8 17,679 27,863 16,991 50,122 9,330 1,634 940 764 1,307 2,064 971 460 463 386 716 1,011 514 292 172 136 345 457 242 184 2.18 1.43 2.67 2.06 3.27 5.17 6.82 6.75 7.59 7.25 7.40 8.81 9.31 9.29 10.62 10.27 10.35 12.26 15.71 14.85 17.36 17.57 17.33 19.61 31,240 61,980 10,190 742 6,204 1,170 1,493 599 308 545 529 723 298 253 301 186 279 113 183 147 1.97 1.76 2.09 13.11 2.58 7.13 6.53 6.63 16.48 7.71 9.49 8.77 9.03 19.40 10.24 15.46 14.27 14.30 25.21 16.68 The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-7 The ACG Predictive Model’s Probability Score The ACG predictive model probability score (used in Table 2) identifies persons in your organization who would be likely to benefit from special attention. To capitalize on this method, you will want to develop periodic reports of members with high PM scores who also meet other organizational criteria such as: • Enrolling with certain providers • Falling into certain eligibility categories • Residing in certain geographic areas • Meeting previous patterns of utilization After these other stratifiers are taken into consideration as appropriate, a case finding report should list all in-scope individuals arrayed from highest to lowest, based upon the overall PM high-risk probability score within your organization. Table 3 provides an example of a case finding report. Applications Guide The Johns Hopkins ACG System, Version 9.0 4-8 Clinical Screening by Care and Disease Managers Sex Total Cost Rescaled Total Cost Resource Index Probability High Total Cost Hospital Dominant Count Chronic Condition Count Frailty Flag Depression Diabetes Disorders of Lipid Metabolism Hypertension Persistent Asthma Rheumatoid Arthritis A 71 M $ 7,127 29.15 0.95 3 6 N NP NP NP NP NP NP NP Rx B 51 M $ 7,304 23.39 0.95 2 6 Y NP NP NP NP NP NP NP NP C 47 M $ 8,082 21.12 0.88 2 3 N NP NP NP NP Rx NP Rx Rx D 49 F $ 7,861 18.33 0.88 0 7 N BTH Rx NP NP NP NP NP BTH E 50 M $ 5,375 18.44 0.88 1 7 N NP NP NP BTH NP ICD BTH BTH F 63 M $ 8,306 20.58 0.88 1 7 N NP NP NP ICD NP BTH BTH BTH G 42 F $ 4,757 17.07 0.88 1 6 N NP NP NP ICD Rx NP NP NP H 76 F $ 6,276 20.16 0.88 1 3 N NP NP NP NP Rx BTH NP Rx I 65 M $ 8,004 19.16 0.88 2 8 N NP Rx BTH ICD NP NP NP BTH J 85 M $ 7,466 17.36 0.88 3 10 Y ICD NP ICD NP NP BTH ICD BTH Patient Id Age Congestive Heart Failure Chronic Renal Failure Table 3: Care Management Listing The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-9 An alternative strategy for identifying members may be to focus on members at high risk for hospitalization. The ACG System includes a series of probability scores to identify members with increased risk of a variety of hospitalization events. The goal in providing multiple hospitalization scores was to improve the sensitivity of identifying members with particular characteristics, such as intensive care requirements or extended stays in the hospital. Figure 4 shows the “Hospital Predictions for Select Major Conditions” analysis. This analysis quantifies the conditions associated with highest probability of future hospitalization. Figure 4: Hospital Prediction Care managers may also find it useful to understand the use of chronic medications to manage specific disease states. Figure 5 identifies conditions for which medication possession (MPR) is low. For a full description of the pharmacy adherence methodology, see the Technical Reference Guide, Chapter 11. Applications Guide The Johns Hopkins ACG System, Version 9.0 4-10 Clinical Screening by Care and Disease Managers Figure 5: Pharmacy Adherence Additional context is provided for clinical screeners by combining all of the risk factor and descriptive information from the system. The Comprehensive Patient Clinical Profile (see Figure 6) combines all of the ACG system markers into a single report view that can support the clinical screening process. The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-11 Figure 6: Comprehensive Patient Clinical Profile Applications Guide The Johns Hopkins ACG System, Version 9.0 4-12 Clinical Screening by Care and Disease Managers In addition to running the report automatically generated by the software, you are encouraged to develop your own individual risk summary reports on each potential case over a certain threshold (for instance the top 1% of individuals). This target group can be separated further by case managers on the basis of various sources of information available from the ACG Software and elsewhere. These additional data might include primary care provider information, service history, history of prior inclusion in care management programs, and results from any ongoing surveys (such as health-risk appraisals). Risk Stratification In care management program development, it is useful to vary the resource intensity of the program offering based upon the needs of the patients. The ACG System can help identify patients with complex disease profiles who will benefit from more intensive programs and personal contact with a nurse case manager. Concurrent ACG/RUB morbidity information can be combined with EDCs to control for morbidity differences across a given disease-specific group of interest (e.g., diabetics enrolled in a disease management program). EDCs are useful in portraying the disease characteristics of a population of interest. Within disease management programs, if significant differences in expected resource consumption exist across the morbidity subclasses, this analytic approach is useful for better targeting interventions towards subgroups at higher risk. The ACG Software produces tables in which each row represents persons falling into EDC (or MEDC) disease-specific categories; the columns array these individuals into RUB co-morbidity categories according to their ACG assignment. Table 4 presents the percentage distribution for a series of selected EDCs across the five RUB categories. Table 5 presents the expected relative resource use within each RUB and illustrates comorbidity’s profound influence on resource use within individual disease groups. The ACG-based RUBs do a very good job of explaining variations in resource use within specific diseases. For additional detail on interpreting or building similar tables please refer to the chapter entitled “Expanded Diagnosis Clusters (EDCs)” in the Technical Reference Guide. The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-13 Table 4: Percentage Distribution of Each Co-Morbidity Level Within an EDC (Samples) EDC ADM02 ADM03 ALL01 ALL03 ALL04 ALL05 ALL06 CAR04 CAR05 CAR06 CAR07 CAR08 CAR09 CAR10 CAR11 CAR12 CAR13 Description Surgical aftercare Transplant status Allergic reactions Allergic rhinitis Asthma, w/o status asthmaticus Asthma, with status asthmaticus Disorders of the immune system Congenital heart disease Congestive heart failure Cardiac valve disorders Cardiomyopathy Heart murmur Cardiac arrhythmia Generalized atherosclerosis Disorders of lipoid metabolism Acute myocardial infarction Cardiac arrest, shock RUB-1 Very Low RUB-2 Low RUB-3 Average RUB-4 High RUB-5 Very High 4.7 3.8 0.0 0.0 19.3 7.7 36.2 34.5 46.6 32.9 53.6 56.0 18.9 26.6 8.5 8.2 10.4 29.1 1.6 1.3 0.0 23.6 63.2 10.7 2.5 0.0 20.9 58.0 15.6 5.4 0.0 6.5 47.6 25.5 20.4 0.0 17.4 45.9 23.9 12.4 0.0 0.4 36.6 31.1 31.9 0.0 7.6 59.1 22.2 11.1 0.0 12.3 0.0 2.2 25.8 3.7 43.8 44.5 58.4 30.1 11.9 24.5 23.9 5.4 13.3 0.0 7.0 43.7 25.4 23.9 0.0 17.3 68.0 10.4 4.2 0.0 0.2 21.3 39.3 39.2 0.0 5.4 19.2 31.2 44.2 You can develop your own reports, and the EDCs that define the rows in Tables 4 and 5 could be replaced by episodes of illness categories that an organization may obtain from other sources. ACG-based RUBs are equally effective in explaining variations in resource use within episodes of care. Applications Guide The Johns Hopkins ACG System, Version 9.0 4-14 Clinical Screening by Care and Disease Managers Table 5: Estimated Concurrent Resource Use by RUB by EDC (Samples) EDC ADM02 ADM03 ALL01 ALL03 ALL04 ALL05 ALL06 CAR04 CAR05 CAR06 CAR07 CAR08 CAR09 CAR10 CAR11 CAR12 CAR13 Description Surgical aftercare Transplant status Allergic reactions Allergic rhinitis Asthma, w/o status asthmaticus Asthma, with status asthmaticus Disorders of the immune system Congenital heart disease Congestive heart failure Cardiac valve disorders Cardiomyopathy Heart murmur Cardiac arrhythmia Generalized atherosclerosis Disorders of lipoid metabolism Acute myocardial infarction Cardiac arrest, shock RUB-1 Very Low RUB-2 Low RUB-3 Average RUB-4 High RUB-5 Very High 0.20 0.20 0.00 0.00 0.63 0.65 0.54 0.54 2.31 2.39 2.07 2.13 7.94 8.23 7.49 7.43 27.30 29.89 25.41 25.40 0.00 0.62 2.03 7.43 26.10 0.00 0.62 2.13 7.50 28.23 0.00 0.74 2.39 7.71 29.63 0.00 0.73 2.20 7.11 25.56 0.00 0.81 2.62 8.30 28.83 0.00 0.56 2.42 7.86 27.10 0.00 0.21 0.17 0.73 0.64 0.61 2.37 2.22 2.37 8.23 7.20 8.07 28.69 23.05 25.82 0.00 0.46 2.47 8.23 27.06 0.00 0.49 2.29 8.17 25.14 0.00 0.82 1.85 7.87 26.28 0.00 0.62 2.12 7.74 27.84 Disease Management Candidates The EDCs allow care managers to associate members with specific conditions to facilitate the identification of candidates for disease management programs. When processing your ACG data file, the use of the “stringent” option for diagnostic certainty is recommended to limit the identification of members based on a single instance of a potentially provisionally recorded diagnosis code. For a select list of common disease management programs, the ACG System also provides condition markers (See the Technical Reference Guide, Chapter 6 for definitions). These markers are used in the “Cost Predictions by Select Conditions” analysis shown in Figure 7. This analysis allows care managers to size programs and estimate predicted costs for each condition. The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-15 Figure 7: Cost Predictions by Select Conditions Individual members can be identified with each of these conditions and the evidence (pharmacy, diagnosis or both). For a subset of conditions that warrant chronic medications, care managers are also able to determine if members are treated or untreated with chronic medications. Applications Guide The Johns Hopkins ACG System, Version 9.0 4-16 Clinical Screening by Care and Disease Managers Case Mix Control When calculating return on investment or other outcomes attributed to care management programs, it is essential to control for the case-mix of study populations. Candidates that opt-in to programs may be selectively more or less risky than all eligible candidates. Further, care management candidates often have prior utilization that would reduce without intervention given a tendency to the mean. Table 6 provides an example which controls for case-mix differences between patients receiving interventions and those not receiving interventions. In all cases, there was a reduction of costs year over year. Without risk adjustment, one might incorrectly conclude that the 43% reduction in the no intervention group surpassed the 34% reduction in the intervention group. However, cost measurements are broken into high and low risk populations, you see that high risk members were preferentially enrolled in the program and had reductions that far exceeded the high risk no intervention group. Table 6: Measuring Return on Investment Risk Level Intervention Level Number Year 1 Costs Year 2 Costs of (pre (post Patients intervention) intervention) % Change Overall No Intervention 7661 738 420 -43% Intervention 172 2852 1881 -34% No Intervention 7573 682 368 -46% Intervention 105 654 347 -47% No Intervention 88 $5571 $4932 -11% Intervention 67 $6296 $4285 -32% Low High The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-17 Technical Considerations Prospective Risk Scores With the advent of the ACG PM, it is possible to generate prospective risk scores within the ACG Software. This prospective risk score or “weight” is called the Predictive Resource Index, or PRI. Unlike the concurrent ACG-weights which are linked to specific ACGs, the PRI is individualized and thus, conceivably, every member could have a distinct PRI score. Two PRI scores are produced--one for total cost and one for pharmacy cost. The PRI is interpreted in the same manner as a concurrent ACG weight, i.e., as a relative value. The software produces both an unadjusted and adjusted form of the PRI. The adjustment process is identical to that used to produce the adjusted concurrent weights. Converting Scores to Dollars As noted above, both the ACG-weights and the ACG PM’s PRI are expressed as relative values, where the mean is centered at 1.0 (assuming the scores have been appropriately rescaled). The interpretation then is that individuals with scores higher than 1.0 are more expensive than average, whereas those with scores less than 1.0 are less expensive than average. Such relative indices can easily be converted to dollar amounts by multiplying by the underlying mean of the population to which the risk adjustment values will be applied. These dollars can be used as the expected cost values for profiling and other risk adjustment applications. Before converting scores to dollar amounts, it is important to rescale the data (one option is to just use the “adjusted” weights described above) to account for differences between the reference population (in this case, the US Non-Elderly Risk Assessment Variables from Johns Hopkins nationally representative database) and the population to which the weights are applied (e.g., your population of interest). Rescaling is necessary to assure that the underlying mean of the weights is 1.0. A similar process is undertaken when you use your own reference population and it has somewhat different characteristics (e.g., it is from a previous time period, or benefit coverage is somewhat different). Unless rescaling is done, resource use (or payments) may be over or under-predicted. Table 7 and the accompanying discussion provide a simplified example for a population with only twelve members. How to Rescale and Assign Dollar Values The rescaling process consists of the following steps: Step 1: Compute population mean weight. Compute a separate grand mean for each of the weights (either concurrent ACG weights or the ACG PM PRI) generated for your population (the observations represent individuals). The mean for this example is shown in Table 7 at the bottom of Column B. Step 2: Apply weighting factor. Divide each individual weight by the rescaling factor (i.e., the mean) that you computed in Step 1. The result is the rescaled relative weight (Column C). Applications Guide The Johns Hopkins ACG System, Version 9.0 4-18 Clinical Screening by Care and Disease Managers Step 3: Compute population mean cost. For the same population on which the weights were based, compute the mean cost for the current data year. For this example, the mean cost was $1,265.11. Step 4: Compute cost. Multiply the rescaled relative weights generated for each member of the population (Column C) by the average population cost generated from Step 3 to calculate an estimated individual cost (Column D). Table 7: Estimating Costs in a Sample of Cases A Member B Relative Weight 1 2 3 4 5 6 7 8 9 10 11 12 Mean 0.185 0.291 0.387 0.457 0.541 0.609 0.696 0.842 1.025 1.293 1.892 4.783 1.083 C Rescaled Weight 0.171 0.268 0.357 0.422 0.499 0.562 0.642 0.777 0.946 1.194 1.746 4.415 1.000 D Estimated Cost $216.36 $339.61 $451.64 $533.33 $631.33 $711.58 $812.58 $982.84 $1,196.68 $1,510.19 $2,209.38 $5,585.78 $1,265.11 The rescaling factor functions as a summary case-mix index for understanding how the rating population (e.g., your local population) compares to the development data (the US Non-Elderly Risk Assessment Variables from JHU’s nationally representative database). The interpretation of this factor is analogous to how one interprets both relative weights and profiling indicators. If the rescaling factor is greater than 1.0 (as it was in the example), then your population is sicker; if the factor is less than 1.0, then your population is healthier than the reference population. Adjustments for Inflation If you are going to use the scores for predicting future expenditures it may be appropriate to inflation-adjust these values. Based on Bureau of Labor Statistics results for the calendar year 2004, medical care costs rose by approximately 5% over the previous year (see http://data.bls.gov). In the preceding example, if you were going to apply this inflation adjustment, you would multiply the mean cost computed in Step 3 by 1.05 to reflect inflation. For this example, the inflation-adjusted mean cost for the next year would have been $1,328.37 instead of $1,265.11. Depending on the local situation, it may also be appropriate to modify future cost expectations for other actuarial factors such as changes in benefit structure of cost-sharing provisions. H The Johns Hopkins ACG System, Version 9.0 Applications Guide Clinical Screening by Care and Disease Managers 4-19 Note: The above discussion was meant to offer general instructional guidance on the rescaling of relative weights and inflation adjustment. Given that no two analytic or actuarial applications are exactly alike, and given the potentially major impact that such a process may have on the management or financial applications within your organization, it is essential that you seek and follow advice from experienced statistical or actuarial specialists before finalizing the general processes described above. Local Calibration of ACG Predictive Modeling Scores The prospective scores provided in the Dx-PM, Rx-PM and DxRx-PM are based upon multivariate linear regression models. To develop a locally-based PRI score would involve fitting a regression to local data using the variables included within the ACG predictive models. A listing of the predictor variables (the “independent” variables) is provided as Appendix B to the Technical Reference Guide. Using these variables and local cost data, an experienced analyst could develop a new set of PRI scores that are customized for the local enrollee population. Custom models should be based on populations of no fewer than 100,000 individuals. \ Tip: In the Export ACG Data Menu there is a Model Markers file that contains two columns, a member ID and a string of Boolean (0/1) flags representing the right-hand side of the regression equation. Local calibration can be performed by merging this file with cost information. We strongly recommend you talk to your ACG support analyst for technical support in implementing this application, at least the first time. The Model Marker file contains all necessary flags for the DxRx-PM and hospitalization prediction models. 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The Johns Hopkins ACG System, Version 9.0 Applications Guide Managing Financial Risk for Pharmacy Benefits 5-i 5 Managing Financial Risk for Pharmacy Benefits Managing Financial Risk for Pharmacy Benefits ...................................... 5-1 H H Examining Differences in Prescribing Risk............................................... 5-1 Table 1: Standardized Morbidity Ratio by Rx-MG ................................... 5-2 Predicting Pharmacy Use ........................................................................... 5-5 Table 2: Cost Predictions for Selected Rx-MGs ....................................... 5-6 Medication Therapy Management Program (MTMP) Candidate Selection ..................................................................................................... 5-9 Figure 1: Care Management List............................................................. 5-10 Figure 2: Comprehensive Patient Clinical Profile .................................. 5-11 H H H H H H H H H H Applications Guide H H H H The Johns Hopkins ACG System, Version 9.0 5-ii Managing Financial Risk for Pharmacy Benefits This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Managing Financial Risk for Pharmacy Benefits 5-1 Managing Financial Risk for Pharmacy Benefits Prescription Drug Plans (PDPs) have unique challenges. The organizations are at financial risk yet have access to very limited data to manage that risk. The ACG Rx-PM and the pharmacy based morbidity groups Rx-MGs provide a unique opportunity to leverage this information for comparing population health, predicting resource needs and providing useful and relevant information to care managers. Examining Differences in Prescribing Risk While medical claims provide explicit diagnostic information compared to prescriptions, diagnostic coding is subject to the challenges of medical chart documentation and abstraction. Prescription information is more readily available, with claims processed at the point of service, and prescribing events often occur with more frequency than office visit events for capturing risk information. This makes prescription information ideal for assessing population health and aggregate population risk. Rx-Morbidity Groups (Rx-MGs) provide a mechanism to describe population health solely based on prescription data. Rx-MGs are a limited number of morbidity markers that may be applied similarly to Expanded Diagnosis Clusters (EDCs). The calculation of the Standardized Morbidity Ratio in Table 1 is described in the Application Guide, Chapter 2. For a given population, e.g., a clinic, region, network or benefit plan, the standardized morbidity ratio shows differences in disease prevalence (imputed from prescriptions) when compared to the health plan average. Applications Guide The Johns Hopkins ACG System, Version 9.0 5-2 Managing Financial Risk for Pharmacy Benefits Table 1: Standardized Morbidity Ratio by Rx-MG Rx-MG Name Allergy/Immunology / Acute Minor Allergy/Immunology / Chronic Inflammatory Allergy/Immunology / Immune Disorders Cardiovascular / Chronic Medical Cardiovascular / Congestive Heart Failure Cardiovascular / High Blood Pressure Cardiovascular / Disorders of Lipid Metabolism Cardiovascular / Vascular Disorders Ears, Nose, Throat / Acute Minor Endocrine / Bone Disorders Endocrine / Chronic Medical Endocrine / Diabetes With Insulin Endocrine / Diabetes Without Insulin Endocrine / Thyroid Disorders Endocrine / Weight Control Eye / Acute Minor: Curative Eye / Acute Minor: Palliative Eye / Glaucoma Female Reproductive / Hormone Regulation Female Reproductive / Pregnancy and Delivery Gastrointestinal/Hepatic / Acute Minor Gastrointestinal/Hepatic / Chronic Liver Disease The Johns Hopkins ACG System, Version 9.0 Patient Observed/ Count 1000 Age/Sex Expected/ 1000 SMR 95% Confidence Low 95% Confidence High Significance 173 130.27 97.29 1.34 1.14 1.54 + 139 2 46 104.67 1.51 34.64 83.32 0.44 31.25 1.26 3.45 1.11 1.05 0.00 0.79 1.47 8.24 1.43 + 22 270 16.57 203.31 12.68 186.58 1.31 1.09 0.76 0.96 1.85 1.22 191 39 36 27 55 26 96 80 18 61 26 10 143.83 29.37 27.11 20.33 41.42 19.58 72.29 60.24 13.55 45.93 19.58 7.53 128.47 22.81 24.38 20.21 37.65 17.43 48.92 46.08 10.41 41.93 16.21 8.74 1.12 1.29 1.11 1.01 1.10 1.12 1.48 1.31 1.30 1.10 1.21 0.86 0.96 0.88 0.75 0.63 0.81 0.69 1.18 1.02 0.70 0.82 0.74 0.33 1.28 1.69 1.48 1.39 1.39 1.55 1.77 1.59 1.90 1.37 1.67 1.40 87 65.51 68.53 0.96 0.76 1.16 23 80 17.32 60.24 15.35 46.65 1.13 1.29 0.67 1.01 1.59 1.57 1 0.75 1.00 0.75 0.00 2.23 + + + Applications Guide Managing Financial Risk for Pharmacy Benefits Rx-MG Name Gastrointestinal/Hepatic / Inflammatory Bowel Disease Gastrointestinal/Hepatic / Peptic Disease General Signs and Symptoms / Nausea and Vomiting General Signs and Symptoms / Pain General Signs and Symptoms / Pain and Inflammation General Signs and Symptoms / Severe Pain Genito-Urinary / Acute Minor Infections / Acute Major Infections / Acute Minor Malignancies Musculoskeletal / Gout Musculoskeletal / Inflammatory Conditions Neurologic / Alzheimers Disease Neurologic / Chronic Medical Neurologic / Migraine Headache Neurologic / Parkinsons Disease Neurologic / Seizure Disorder Psychosocial / Attention Deficit Hyperactivity Disorder Psychosocial / Addiction Psychosocial / Anxiety Psychosocial / Depression Psychosocial / Acute Minor Psychosocial / Chronic Unstable Respiratory / Acute Minor Applications Guide 5-3 Patient Observed/ Count 1000 Age/Sex Expected/ 1000 SMR 95% Confidence Low 95% Confidence High Significance 5 144 3.77 108.43 4.36 85.34 0.86 1.27 0.11 1.06 1.62 1.48 + 51 344 38.40 259.04 39.78 227.22 0.97 1.14 0.70 1.02 1.23 1.26 + 227 170.93 147.19 1.16 1.01 1.31 + 26 85 4 637 9 12 19.58 64.01 3.01 479.67 6.78 9.04 14.96 49.64 2.82 432.87 6.05 7.34 1.31 1.29 1.07 1.11 1.12 1.23 0.81 1.02 0.02 1.02 0.39 0.53 1.81 1.56 2.12 1.19 1.85 1.93 10 1 15 37 12 71 7.53 0.75 11.30 27.86 9.04 53.46 7.80 1.85 5.69 21.56 4.73 43.16 0.97 0.41 1.98 1.29 1.91 1.24 0.37 0.00 0.98 0.88 0.83 0.95 1.56 1.20 2.99 1.71 2.99 1.53 36 2 71 229 53 19 211 27.11 1.51 53.46 172.44 39.91 14.31 158.89 23.09 2.12 49.88 146.69 33.30 11.70 124.83 1.17 0.71 1.07 1.18 1.20 1.22 1.27 0.79 0.00 0.82 1.02 0.88 0.67 1.10 1.56 1.69 1.32 1.33 1.52 1.77 1.44 + + + + The Johns Hopkins ACG System, Version 9.0 5-4 Managing Financial Risk for Pharmacy Benefits Rx-MG Name Respiratory / Chronic Medical Respiratory / Airway Hyperactivity Skin / Acne Skin / Acute and Recurrent Skin / Chronic Medical Other and Non-Specific Medications Patient Observed/ Count 1000 14 144 27 172 2 50 10.54 108.43 20.33 129.52 1.51 37.65 Age/Sex Expected/ 1000 12.20 94.08 21.52 116.50 4.87 30.32 SMR 0.86 1.15 0.94 1.11 0.31 1.24 95% Confidence Low 95% Confidence High 0.41 0.96 0.59 0.95 0.00 0.90 1.32 1.34 1.30 1.28 0.74 1.59 Significance - The subpopulation shown in Table 1 has a sicker population than average demonstrated through higher disease prevalence across most conditions. Significantly higher rates chronic illness, such as Diabetes identified by non-insulin diabetic drugs and Depression, are likely to have impacts on future pharmacy costs. The Johns Hopkins ACG System, Version 9.0 Applications Guide Managing Financial Risk for Pharmacy Benefits 5-5 Predicting Pharmacy Use To date, commercial risk adjustment systems have focused on predicting total patient costs. This creates challenges for the actuarial bid process that specifically carves out a pharmacy benefit. ACG-PM includes predictions of pharmacy cost to support actuarial analysis. There are substantial differences in predicted pharmacy cost for members with a probability of high pharmacy use exceeding 40%. In Table 2, members with probability scores <0.4 are predicted to spend 0.63 of average pharmacy cost in the next period. Members with probability scores ≥0.4 are predicted to spend 8.82 times average, a 14-fold difference. This difference is more distinct within specific conditions. For example, members with growth problems are predicted to spend more than 27 times the average. Applications Guide The Johns Hopkins ACG System, Version 9.0 5-6 Managing Financial Risk for Pharmacy Benefits Table 2: Cost Predictions for Selected Rx-MGs Rx-Morbidity Groups ALL CASES Allergy/Immunology / Acute Minor Allergy/Immunology / Chronic Inflammatory Allergy/Immunology / Immune Disorders Allergy/Immunology / Transplant Cardiovascular / Chronic Medical Cardiovascular / Congestive Heart Failure Cardiovascular / Disorders of Lipid Metabolism Cardiovascular / High Blood Pressure Cardiovascular / Vascular Disorders Ears, Nose, Throat / Acute Minor Endocrine / Bone Disorders Endocrine / Chronic Medical Endocrine / Diabetes With Insulin Endocrine / Diabetes Without Insulin Endocrine / Growth Problems Endocrine / Thyroid Disorders Endocrine / Weight Control Eye / Acute Minor: Curative Eye / Acute Minor: Palliative Eye / Glaucoma Female Reproductive / Hormone Regulation Female Reproductive / Pregnancy and Delivery Gastrointestinal/Hepatic / Acute Minor Gastrointestinal/Hepatic / Chronic Liver Disease The Johns Hopkins ACG System, Version 9.0 Total Cases Avg. Pred Resource Use Avg. Pred. Resource Use Prob <0.4 Avg. Pred. Resource Use Prob >=0.4 Cases Prob <0.4 Cases Prob >=0.4 11101 1096 934 4 18 343 142 1438 2104 248 260 231 456 199 540 3 539 118 457 187 94 817 184 526 10603 955 806 1 3 233 86 1141 1778 156 236 178 392 114 388 0 455 103 425 156 74 795 182 439 498 141 128 3 15 110 56 297 326 92 24 53 64 85 152 3 84 15 32 31 20 22 2 87 1.00 2.33 2.42 14.30 11.83 4.39 4.82 3.30 2.76 4.71 1.54 3.67 2.76 5.23 3.91 27.02 2.64 2.14 1.49 2.83 3.35 0.94 0.72 2.69 0.63 1.40 1.26 4.46 2.93 2.16 1.94 1.98 1.68 2.15 0.81 2.04 1.62 2.64 2.17 0.00 1.40 1.29 0.89 1.36 1.73 0.74 0.54 1.41 8.82 8.66 9.75 17.58 13.61 9.11 9.24 8.38 8.63 9.06 8.64 9.16 9.74 8.69 8.34 27.02 9.33 7.99 9.50 10.19 9.37 8.36 17.05 9.13 13 6 7 5.87 1.38 9.73 Applications Guide Managing Financial Risk for Pharmacy Benefits Rx-Morbidity Groups Gastrointestinal/Hepatic / Chronic Stable Gastrointestinal/Hepatic / Inflammatory Bowel Disease Gastrointestinal/Hepatic / Pancreatic Disorder Gastrointestinal/Hepatic / Peptic Disease General Signs and Symptoms / Nausea and Vomiting General Signs and Symptoms / Pain General Signs and Symptoms / Pain and Inflammation General Signs and Symptoms / Severe Pain Genito-Urinary / Acute Minor Genito-Urinary / Chronic Renal Failure Hematologic / Coagulation Disorders Infections / Acute Major Infections / Acute Minor Infections / HIV/AIDS Infections / Severe Acute Major Infections / Tuberculosis Malignancies Musculoskeletal / Gout Musculoskeletal / Inflammatory Conditions Neurologic / Alzheimers Disease Neurologic / Chronic Medical Neurologic / Migraine Headache Neurologic / Parkinsons Disease Neurologic / Seizure Disorder Other and Non-Specific Medications Psychosocial / Acute Minor Applications Guide 5-7 Total Cases Avg. Pred Resource Use Avg. Pred. Resource Use Prob <0.4 Avg. Pred. Resource Use Prob >=0.4 Cases Prob <0.4 Cases Prob >=0.4 5 3 2 6.34 2.97 11.39 51 5 966 34 2 743 17 3 223 4.48 6.35 3.44 2.17 3.70 1.84 9.10 8.13 8.79 454 2580 366 2266 88 314 2.91 2.10 1.24 1.13 9.83 9.11 1688 178 542 5 4 31 4807 8 2 5 71 82 91 19 66 253 56 491 331 374 1480 99 426 0 0 23 4434 0 1 2 50 61 53 8 8 212 37 342 233 278 208 79 116 5 4 8 373 8 1 3 21 21 38 11 58 41 19 149 98 96 2.15 5.94 3.34 14.09 24.80 3.60 1.53 15.40 10.29 7.55 4.63 3.64 6.05 6.27 10.90 2.83 5.39 4.22 4.05 3.67 1.23 1.80 1.77 0.00 0.00 1.23 0.90 0.00 0.87 2.72 2.42 1.71 2.94 2.70 3.58 1.60 2.23 1.95 1.80 1.67 8.73 11.12 9.12 14.09 24.80 10.42 8.96 15.40 19.71 10.77 9.89 9.22 10.39 8.86 11.91 9.18 11.53 9.41 9.40 9.47 The Johns Hopkins ACG System, Version 9.0 5-8 Managing Financial Risk for Pharmacy Benefits Rx-Morbidity Groups Psychosocial / Addiction Psychosocial / Anxiety Psychosocial / Attention Deficit Hyperactivity Disorder Psychosocial / Chronic Unstable Psychosocial / Depression Respiratory / Acute Minor Respiratory / Airway Hyperactivity Respiratory / Chronic Medical Respiratory / Cystic Fibrosis Skin / Acne Skin / Acute and Recurrent Skin / Chronic Medical Toxic Effects/Adverse Effects / Acute Major Total Cases Avg. Pred Resource Use Avg. Pred. Resource Use Prob <0.4 Avg. Pred. Resource Use Prob >=0.4 Cases Prob <0.4 Cases Prob >=0.4 24 577 12 466 12 111 5.88 2.94 2.39 1.58 9.36 8.63 240 129 1703 1387 1023 128 8 230 1305 51 1 208 84 1435 1248 900 91 0 224 1181 43 0 32 45 268 139 123 37 8 6 124 8 1 2.12 4.44 2.65 1.80 2.10 4.13 12.79 1.02 1.90 2.84 4.85 1.17 2.01 1.48 1.07 1.23 2.56 0.00 0.83 1.09 1.30 0.00 8.27 8.97 8.94 8.42 8.43 8.01 12.79 8.36 9.58 11.13 4.85 The Pharmacy Predicted Resource Index (PRI) scores that come out of the system can be converted to the predicted pharmacy dollar amounts by multiplying the PRI by the average plan pharmacy cost. The Johns Hopkins ACG System, Version 9.0 Applications Guide Managing Financial Risk for Pharmacy Benefits 5-9 Medication Therapy Management Program (MTMP) Candidate Selection Medicare PDPs have unique challenges in that one of the regulatory requirements of PDPs is that they implement Medication Therapy Management Programs (MTMPs). MTMPs are designed to improve medication adherence, patient safety and quality. The programs typically focus on promoting beneficiary education and counseling, increasing enrollee adherence to prescription medication regimens and of detecting adverse drug events and patterns of over-use and under- use of prescription drugs. These outreach programs should reach individuals with multiple chronic diseases, such as, but not limited to, diabetes, asthma, hypertension, disorders of lipid metabolism, and congestive heart failure who are taking multiple covered Part D Drugs and who are identified as likely to incur annual costs for covered Part D drugs that exceed the level specified by the Secretary of Health and Human Services. Since PDPs have access only to prescription history under their program, meeting this criteria can be a challenge. Rx-PM and the RxMorbidity groups provide an excellent means of finding the population of individuals defined in the regulations. The Rx-MGs identify members being treated for particular conditions while the Rx-PM predicted resource index, calibrated for an elderly population, can be used to calculate an individual cost forecast. Using these tools for the identification of candidates for MTMPs allows a PDP to screen the whole population with an objective and reproducible method. The Care Management List (Figure 1) allows the user to create and store filters based upon any field provided on the patient file or any field generated by the ACG System. The example in Figure 1 filtered patients with 3 or more chronic conditions and a Total Cost PRI greater than 5 to approximate the MTMP criteria described above. Applications Guide The Johns Hopkins ACG System, Version 9.0 5-10 Managing Financial Risk for Pharmacy Benefits Figure 1: Care Management List Another strategy for MTMP is to identify candidates with multiple gaps in medication adherence. The ACG System evaluates 17 conditions that warrant ongoing medication therapy. Patients that frequently exhaust their drug supply before refilling prescriptions will have lower Medication Possession Ratios (MPR). If the patient delays refill past a grace period, a gap will be identified. Patients with multiple gaps are showing a pattern of poor pharmacy adherence and may be good candidates to be offered medication therapy management. The Care Management List (Figure 1) can be used to identify members with multiple gaps. Once identified, the Comprehensive Patient Clinical Profile (Figure 2) provides detail about the cost and risk profile of the member, including any gaps in chronic medication use. The Johns Hopkins ACG System, Version 9.0 Applications Guide Managing Financial Risk for Pharmacy Benefits 5-11 Figure 2: Comprehensive Patient Clinical Profile Applications Guide The Johns Hopkins ACG System, Version 9.0 5-12 Managing Financial Risk for Pharmacy Benefits This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Capitation and Rate Setting 6-i 6 Capitation and Rate Setting Capitation and Rate Setting......................................................................... 6-1 H H ACGs in Multivariate Models.................................................................... 6-2 Predictive Model Predicted Resource Index (the PM PRI Score) ............. 6-2 Table 1: Predictive Ratios by Quintile for The Johns Hopkins ACG Dx-PM Applied to Commercial and Medicare Populations ............. 6-3 Underwriting .............................................................................................. 6-4 Table 2: Actuarial Cost Projections .......................................................... 6-6 H H H H H H Applications Guide H H H H The Johns Hopkins ACG System, Version 8.0 6-ii Capitation and Rate Setting This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Capitation and Rate Setting 6-1 Capitation and Rate Setting The ACG System has made it possible to accomplish risk adjustment with fairly simple and straightforward analytic strategies and the ACG actuarial cells have long been the primary actuarial method for capitation and rate setting. Actuarial cells represent a fixed number of discrete categories into which individuals are placed based on their expected use of resources. There are a number of advantages associated with using an actuarial cell-based approach to risk adjustment for capitation and underwriting, which include: Simplicity. Once the population has been classified into around 100 ACG cells, it is possible to risk-adjust the population by using a spreadsheet. Some users have chosen to simplify this approach even further by collapsing the ACGs into smaller homogeneous groupings called resource utilization bands (RUBs). Even when grouped into RUBs, studies indicate that ACGs retain much of their explanatory power. Less prone to manipulation. Particularly in applications involving rate setting, there could be incentives to manipulate risk-adjustment strategies to increase payment. Unlike some other disease-specific risk adjusters, aggressive efforts to capture additional diagnostic codes on the part of providers will have a more limited impact on ACG assignments. Where “code creep” associated with general increases in completeness and accuracy of coding exists, the simplicity of the ACG System makes it very easy to identify this trend and to implement appropriate action, such as recalibration of the underlying cost weights. Stability. The conceptual elegance and underlying simplicity of ACGs have made the system very stable over long periods. The underlying clinical truth captured by ACGs does not change dramatically with each new data set and each new application. Ease of making local calibrations. It is very easy to recalibrate ACG-based actuarial cells to reflect local differences in patterns of practice, benefit structure, and provider fees. Especially for capitation and rate-setting tasks, we encourage you to calibrate the ACG output to reflect the unique nature of the local cost structure. The same simplicity that makes it possible to risk-adjust using a spreadsheet makes it equally possible to accomplish recalibration using the same types of simple tools. The ultimate testimony to the value of ACGs used as the basis of actuarial cells is the fact that for over a decade they have been used to facilitate the exchange of many billions of dollars within numerous private and public health plans in both the United States and Canada. \ Example: For a simple case study illustrating the use of ACG actuarial cells for prospective payment see “The Development of Risk-Adjusted Capitation Payment System For Medicaid MCOs: The Maryland Model”, Weiner et al, Journal of Ambulatory Care Management, January, 1998. Applications Guide The Johns Hopkins ACG System, Version 9.0 6-2 Capitation and Rate Setting ACGs in Multivariate Models Multivariate regression for risk adjustment has been used for many years by some of the more sophisticated users of the ACG System. If additional risk descriptors are available beyond diagnosis, age, and sex, this approach has the potential for improved predictive models that have both actuarial and payment applications. The strength of regression-based strategies is the ease with which additional risk factor information can be incorporated and thereby introduce better control for the effects of case-mix. If you have access to additional well-validated risk factor data and if you have previous experience using regression models within your organization, then you should consider using regression. In regression strategies, ACGs, ADGs, and EDCs remain valuable as distinct risk factors to be supplemented by additional data. NOTE: Although EDCs are useful for identifying individuals with specific high impact diseases, it is important to note that they do not account for burden of co-morbidity as do ACGs. Therefore, we do not generally recommend that EDCs be used as the only means of controlling for case-mix in regression analysis. However, there is also a potential drawback since regression may introduce some assumptions and statistical pitfalls that can be troublesome without seasoned analytical support. Their inherent complexity makes them difficult to calibrate to local cost patterns, and regression models are also potentially easier to game because more factors can be manipulated. Finally, while it is possible to introduce a wide range of variables that improve the model’s explanatory power, this explanatory power is often confined to the data set and time period on which the model is based. The model’s results may end up differing significantly from year to year depending on the inter-relations of the myriad risk factors that have been included, a phenomenon referred to as over-fitting. Predictive Model Predicted Resource Index (the PM PRI Score) To address some of the analytic challenges inherent in regression-based approaches, the ACG Predictive Model provides a ready-made solution and assigns a relative value that can be readily converted to dollars. Termed the Predicted Resource Index (or PRI for short), this output is most relevant for prospective financial applications. Table 1 presents Predictive Ratios by Quintile for the diagnosis based, Dx-PM, applied to commercial and Medicare populations. The Johns Hopkins ACG System, Version 9.0 Applications Guide Capitation and Rate Setting 6-3 Table 1: Predictive Ratios by Quintile for The Johns Hopkins ACG DxPM Applied to Commercial and Medicare Populations Predictive Ratio Lowest Quintile Total Spending Year 1 2nd Quintile Total Spending Year 1 3rd Quintile Total Spending Year 1 4th Quintile Total Spending Year 1 Highest Quintile Total Spending Year 1 Commercial Medicare 1.29 1.08 1.10 1.13 1.13 1.07 1.04 0.98 0.88 0.93 Ratios reflect actual year-2 costs for each year-1 “quintile” cohort divided by their predicted costs. One important caveat is worth noting here. Though not included in the results presented in Table 1, prior cost is available as an optional risk factor in Dx-PM. Although inclusion of pharmacy cost information improves model performance, we do NOT recommend that models using the optional pharmacy cost predictor be applied to capitation rate setting. Instead, we suggest that the Dx-PM model, relying only on ICD input variables, be used for such a purpose. We take this position for the same reason we believe that episode groupers that rely on procedure codes (such as CPT) and Rx-groupers based on use of specific medications (as defined by NDC codes) should not be used for rate-setting purposes or efficiency profiles. Risk factor variables of this type, which are directly defined by the providers’ clinical practices, are potentially intertwined with patterns of over use or under use. Risk-adjusted rates based on these factors may, in a circular manner, lead to setting rates that are inappropriate--either too high or too low. Moreover, when risk factors are determined by such drug use (or procedural) delivery patterns, providers who practice efficiently could potentially be penalized for their efficiency. This circularity issue is not a major concern when only diagnostic information (not linked to specific types or settings of service) is used as the main source of information on risk factors. Applications Guide The Johns Hopkins ACG System, Version 9.0 6-4 Capitation and Rate Setting Underwriting The ACG predictive models, calibrated for high-risk case-identification, provide underwriters with a suite of tools to estimate future resource use based on the case-mix of the enrolled population, which offers an improvement over more traditional prior utilization models. For example, in addition to just estimating future resource use, the models can also be used to help identify persons expected to convert from relatively low to relatively high resource use. This not only improves the quality and accuracy of underwriting, but also provides opportunities for reducing costs for employers by getting at-risk employees enrolled in timely case management interventions to help reduce both future medical expenses and illness-associated absenteeism. The ACG predictive models are especially useful for small group underwriting because the movement of one or two high- risk individuals into or out of a plan can have potentially dramatic effects on costs for a small group. Small employer groups are sensitive to price and have a tendency to shop for a new carrier at renewal time. The initial rate process uses more data than is feasible during a typical renewal; therefore, the initial rate process often produces the most competitive rates. Small groups exhibiting low risk can often find rates lower than with their current provider; however, small groups exhibiting a history of high expenditures may find going to a new insurer prohibitively expensive. This type of selection bias can lead to a very high risk pool and a future inability of a plan to offer attractive rates to retain the healthy groups. In order to retain the best business, insurers are faced with the difficult task of offering competitive pricing for these small groups by trying to accurately match premium revenue to expected expense while complying with existing rating regulations. The Johns Hopkins suite of Predictive Models provides, health plans the tools necessary to leverage existing medical and pharmacy claims in order to better estimate risk and better set premiums for small group renewal. There are several benefits to using predictive modeling within the underwriting process: • There is greater efficiency. Predictive modeling can provide an automated risk assessment on every member; thereby reducing the medical underwriting effort. This reduction in effort, in turn, reduces the elapsed time needed for analysis and consequently will reduce the lag between the experience period and the rating period. Rx-PM can reduce this lag further. This leads to greater accuracy. • The ACG predictive models provide an objective, reproducible method which is favored by regulators. It offers greater consistency among underwriters and is more defensible to customers than manual approaches. The Johns Hopkins ACG System, Version 9.0 Applications Guide Capitation and Rate Setting 6-5 • The various clinical groupings and markers from the system provide supporting detail that can be used by sales and marketing. Discordant predictions based on Rx-PM and Dx-PM can be used as a data quality check and prompt more targeted investigation by medical underwriters. • Predictive modeling better matches premium to future costs allowing for more competitive renewals and improved customer retention. Applications Guide The Johns Hopkins ACG System, Version 9.0 6-6 Capitation and Rate Setting Table 2: Actuarial Cost Projections Age/Sex Mean Mean % # Relative Observed/ National Local Total Rx High % % % % % Employer Cases Risk Expected CMI CMI PRI PRI Risk HOSDOM Frail Chronic Psychosocial Discretionary 33472*08 10 0.78 0.57 0.66 0.59 0.57 0.39 0.0 0.0 0.0 20.0 20.0 10.0 1214*37 11 0.74 2.19 0.61 0.52 0.80 1.74 0.0 0.0 0.0 27.3 18.2 9.1 1317*37 11 0.72 1.73 0.44 0.43 0.40 0.20 0.0 0.0 0.0 27.3 18.2 0.0 65466*93 11 1.02 0.54 1.27 1.21 0.98 0.98 0.0 9.1 18.2 36.4 18.2 9.1 4114253*37 12 0.85 0.35 0.52 0.51 0.39 0.27 0.0 0.0 0.0 25.0 16.7 0.0 34565*08 16 1.21 0.88 0.97 0.94 1.23 0.59 6.3 6.3 0.0 25.0 12.5 0.0 65215*16 19 1.15 0.72 1.34 1.17 0.86 0.47 0.0 0.0 0.0 21.1 21.1 10.5 1322*37 21 0.97 0.55 0.40 0.41 0.59 0.39 4.8 4.8 0.0 14.3 9.5 0.0 32316*08 22 0.89 0.47 0.65 0.56 0.80 1.14 0.0 0.0 0.0 27.3 18.2 4.5 74134*06 22 1.04 0.95 1.63 1.68 2.69 2.98 4.5 0.0 0.0 63.6 27.3 18.2 4112725*11 24 1.01 0.95 0.73 0.63 0.98 1.39 0.0 0.0 0.0 29.2 8.3 4.2 The Johns Hopkins ACG System, Version 9.0 Applications Guide Capitation and Rate Setting 6-7 The Actuarial Cost Report provided in Table 2 is a standard report produced by the software and represents a summary of information relevant for actuarial purposes and for differentiating groups as high medium and low risk. This analysis provides a number of aggregate measures for both current and future costs expressed as a relative index (scores equal to 1.0 indicate average morbidity or risk, greater than 1.0 indicate greater than average morbidity burden or risk and less than 1.0 less than average). The National CMI is a concurrent measure that compares the group case mix to a national benchmark based on the mix of ACGs assigned to the members of the group. The Local CMI is a similar measure but the comparison group is based on the population presented to the ACG System. Mean Total PRI is a measure of prospective risk using the ACG predictive model to forecast total cost relative to the plan average. Likewise, the Mean Rx PRI measures the prospective risk of pharmacy cost relative to the plan average. These resource indicators can be compared to the age-sex relative risk. When age-sex relative risk is equal to the local CMI, the risk is driven by the age and sex of the group. When age-sex relative risk is lower than the local CMI, the risk is driven by disease burden more than the age-sex mix of the group. There is an additional index of the observed cost to the expected cost (accounting for the local CMI) as a measure of how efficiently the group utilizes services as compared to the population mean. There are additional rate-based measures provided to describe the factors contributing to group risk. Groups with higher disease burdens will also generally tend to have higher prevalence rates of high risk members who are more likely to have chronic conditions, higher rates of hospital dominant and frailty conditions, and higher rates of psychosocial conditions. Comparisons can be made between the group and the population mean by comparing the groups tab to the "overall" tab in the analysis window. Applications Guide The Johns Hopkins ACG System, Version 9.0 6-8 Capitation and Rate Setting This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Final Considerations 7-i 7 Final Considerations Introduction................................................................................................... 7-1 H H Art of Risk Adjustment ................................................................................ 7-1 H H Figure 1: Risk Adjustment Pyramid.......................................................... 7-1 H H Time Frames and Basic Population Perspectives ...................................... 7-2 H H Figure 2: Typical Timeline for Risk Adjustment...................................... 7-3 H H Handling New or Part-Year Enrollees........................................................ 7-4 H H Non-Users Who are Eligible to Use Services ............................................ 7-5 H H Sample Size .................................................................................................... 7-5 H H Handling High Cost or Outlier Cases ......................................................... 7-6 H H Constructing Resource Consumption Measures........................................ 7-6 H H Summarizing Total or Ambulatory Charges.............................................. 7-6 Ambulatory Encounters ............................................................................. 7-7 Applications Guide H H H H The Johns Hopkins ACG System, Version 9.0 7-ii Final Considerations This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Final Considerations 7-1 Introduction The purpose of this chapter is to highlight and discuss some of the key analytical and technical issues associated with the application of diagnosis-based risk adjustment in populations. These issues affect both the framing and interpretation of analyses. Much of this discussion relates to forming a population for risk adjustment, determining which members to include and to exclude, and circumstances where sampling is appropriate. Art of Risk Adjustment Figure 1: Risk Adjustment Pyramid While the essential methodological underpinnings of risk adjustment are straightforward, technical challenges may be experienced when putting health-based risk adjustment in place within an organization. Figure 1 is intended to help graphically illustrate the variety of ways in which risk adjustment is most commonly applied within healthcare organizations today. Some implementations, such as needs assessment or payment/finance applications apply to the entire population base. Other implementations, such as care-management or disease-management interventions, focus only on targeted population subgroups. Depending on the application or the question being asked, it is important to appropriately define the denominator or the population of interest. Another key consideration is time frame—is the analysis retrospective or concurrent in nature involving a comparison of morbidity across or between population subgroupings or is the application prospective or predictive in nature? Each of these issues will be discussed in more detail subsequently. Applications Guide The Johns Hopkins ACG System, Version 9.0 7-2 Final Considerations Time Frames and Basic Population Perspectives For profiling, the population’s health characteristics (i.e., diagnoses used to adjust the profiles) typically come from the same time period as the resource use being profiled. Thus, the process is designated retrospective or concurrent. For example, to understand the differences in per person pharmacy use across two provider panels in a given year, you would assign risk assessment variables using diagnosis codes derived from patient physician contacts during that same year. In contrast, the most common approach for risk adjusting capitation payments is to prospectively set rates in the following years for a cohort of enrollees based on the diagnosis codes documented in data derived from the prior year(s). For administrative reasons, there is usually a lag period (often of about three months’ duration) between the risk assessment period and the target payment period. Additionally, some patients may be enrolled during the first period but not the second, and vice versa. Others may be enrolled during the entire period but use no services. Therefore, they do not have diagnosis assignments during the first 12-month risk assessment period. These are a few of the challenges that the prospective capitation process faces. The prototypical time line for this process and the concurrent profiling process are outlined in Figure 2. Applications Guide The Johns Hopkins ACG System, Version 9.0 Final Considerations 7-3 Figure 2: Typical Timeline for Risk Adjustment 12 Months 3 Months Risk measurement period (also assessment Data lag period period for retrospective profiling) Applications Guide 3 Months Analysis/rating process 12 Months Risk measurement period (also assessment period for retrospective profiling) The Johns Hopkins ACG System, Version 9.0 7-4 Final Considerations There are numerous technical approaches for dealing with the data lag problem for prospective applications. The simplest approach is to take the predictions provided by the ACG-PM model. This, of course, means that the prediction is already aged by the period of the lag. An alternative is to use an historical database to determine trended resource use for successive years. For example, at Plan Z, by going back to a time period 24 months before the target year (the target year being months 25-36), it would be possible to associate future resource use based on risk scores assigned during the previous time period. In this simulation, months 1-12 would be used to predict months 13-24. Results from this model could then be applied to months 13-24 to yield predictions for months 25-36. In essence, modeling would occur across the lag period. These longer term models could serve as provisional models for a period of interest and could be replaced once a potentially more predictive annual model becomes available. Yet a third approach is that implemented by Minnesota Medicaid and the Buyers Health Care Action Group (BHCAG) and several other tiered network applications where grouplevel predictions are based on historical group-level concurrent profiles with a trend factor applied to generate an estimate of future resource expectations at the group level. The assumption behind using group-level concurrent profiles to predict future costs is that the case-mix of a group (at least of sufficient size) will not change much over time and that projections based on concurrent profiles provide more accurate projections than individual level predictions. In such an application the concurrent ACG-based profiles are generally recalibrated approximately every three months and new “targets” are set, thus mitigating the data lag problem. Handling New or Part-Year Enrollees Most ACG applications involve the analyst viewing a snapshot of the utilization history of plan members during a particular period of time. If any members of the risk pool have been eligible to use services for a period of time that is shorter than the in-scope period, both their diagnosis history and their resource consumption profile may differ from members who were enrolled for the entire period. For the most part, and so as long as these new enrollees are randomly distributed across the population (and population subgroupings), their impact is minimal. If, however, large numbers of enrollees are concentrated in one provider group being profiled or one employer group for which rates are being set, concentration of new enrollees may bias results to make this group look “healthier” than they otherwise might have if complete diagnoses and claims information had been available for them. In general, when including individuals who are not eligible for the entire enrollment period, it is recommended that results be scrutinized closely. One approach would be to compare results excluding and including these individuals to help assess whether their inclusion has introduced any systematic bias. Another strategy for assessing their impact would be to examine ACG distribution across the various units of analysis, such as by provider. A disproportionate number of persons assigned to ACGs 5100 or 5110 and 5200 (i.e., no diagnoses and non-user ACGs) may indicate the enrollee cohort entered the plan near the end of the analysis period and may lack sufficient contact with the provider The Johns Hopkins ACG System, Version 9.0 Applications Guide Final Considerations 7-5 to allow accurate overall ACG assignment. Such groups can, and perhaps should, be eliminated from the analysis or be reported with appropriate caveats. The specific approach used will vary for each analysis/organization based on the quality of the alternatives. Although new enrollees’ ICD codes may be incomplete, risk adjustment based on a limited pool of diagnoses generally provides more accurate risk adjustment than do alternative demographic adjustments. Non-Users Who are Eligible to Use Services Most grouping methods and case-mix measurement tools that focus on episodes of care restrict their attention to the subset of a population that actually consumes resources (e.g., those visiting a provider or being admitted to the hospital). The most common applications of these tools, provider profiling and other retrospective applications, are concerned exclusively with users of services since only for these members can a meaningful profile be developed. However, for capitation rate development and other prospective applications, non-users are of great importance since many, if not most, of the enrollees who do not use services in the current period will consume services, to at least some degree, in the future period. Since capitation payments are made regardless of whether the member interacts with the capitated provider, the characteristics of non-users are important. For profiling, consideration of the percentage of enrollees assigned to a physician who are non-users may provide information on access issues or illustrate differences in provider practice patterns. In general, population-oriented analysis will have more flexibility and be more comprehensive if both users and non-users are included. Sample Size The question of what is an appropriate minimum enrollee/patient sample size arises at many levels of the risk adjustment process. As a general rule, the larger the sample size, the better. Ideally, the total population used to perform ACG-based analysis should be larger than 20,000 individuals. Also, ideally, there should be a minimum of 30-50 cases in each ACG cell. Smaller sample sizes may be applied but users should be cautious of instability created by small cell size. Sample size plays an important role in profiling provider practice patterns. Even when the underlying ACG weights are calculated using a large reference population, providers treating relatively few patients may be unfairly skewed simply because of the effects of random error resulting from sample size. Applications Guide The Johns Hopkins ACG System, Version 9.0 7-6 Final Considerations Handling High Cost or Outlier Cases How high cost or outlier cases are included affects many risk adjustment applications. If untruncated cost weights of very high cost individuals are included in the calculation of either concurrent or prospective risk scores, there will be a tendency for the variability of all cost estimates or risk scores to increase. Similarly, high cost cases can create problems for physician profiling analyses where the inclusion of one patient my falsely identify a provider as an outlier physician. Yet, at the same time, it is these very high cost or “outlier” patients that the ACG-PM high risk case identification tool is designed to identify. Thus, the use of truncation depends upon the application. For applications that relate to rate setting or profiling, a conservative strategy would be to top code (set a ceiling) for per person costs to $50,000. Constructing Resource Consumption Measures Key to any ACG-based application for either physician profiling or capitation is consideration of how the resource use measure is defined. Most analyses developed to date have focused on visit rates, ambulatory charges, or total charges. However, more recent work is being conducted to assess the ACG System as a means of evaluating pharmacy use, understanding specialist use, and assessing quality of care. Summarizing Total or Ambulatory Charges Most plans retain the submitted charge, allowed or eligible amount, and paid amount for healthcare services in their machine-readable claims files. The submitted charge refers to the charge submitted on the provider’s claim. The allowed or eligible amount refers to the amount the plan has determined it will pay for the covered service, after applying reasonable and customary charge screens or a fee schedule. The paid charge is the allowed amount reduced by any applicable copayments and deductibles required by the subscriber. \ Tip: Providing summarized total charges (including pharmacy cost) and/or a separate summary pharmacy cost field on the patient input file will improve predictive model performance. Typically, it is recommended that users aggregate either the paid charge or the allowed amount for each patient as the most appropriate measure of total and/or ambulatory charges. Since the ACG System can be used to compare the consumption of resources across groups, different copayment and deductible amounts, as well as different paid charge amounts, may prevent accurate comparison of different subscriber groups. Therefore, the allowed amount is typically used as the best measure of resource consumption when comparing groups or profiling providers. In the case of capitation, where the focus is in plan liability, paid amounts may be appropriate. The Johns Hopkins ACG System, Version 9.0 Applications Guide Final Considerations 7-7 Ambulatory Encounters Some users, particularly those interested in ambulatory provider productivity, use the ACG System to case-mix adjust profiles of provider-patient contacts. Users should realize the potential difficulties associated with trying to define ambulatory encounters. Physician visits are relatively straightforward mechanisms for estimating face-to-face encounters; however, tabulating ancillary and surgical services into encounters is problematic. This issue is a focus of much ongoing research and few workable solutions currently exist. However, in the context of provider profiling, it is probably sufficient for analysts to estimate ambulatory encounters in exactly the same way for each group to be compared. Using this approach, even if the estimate of an ambulatory encounter is biased, valid ACG-adjusted comparisons can still be performed. The notion of using compatible techniques for estimating ambulatory encounters is especially important when the comparison involves two different types of service delivery environments, such as comparing a fully-capitated, at-risk independent practice association (IPA) and a staff model HMO operating under a negotiated global budget. Applications Guide The Johns Hopkins ACG System, Version 9.0 7-8 Final Considerations This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide Index IN-1 Index A D ACG ambulatory encounters, 7-7 capitation and rate setting, 6-1 concurrent weights, 3-4 multivariate models, 6-2 summarizing total or ambulatory charges, 7-6 ACG PM local calibration of scores, 4-19 predictive model predicted resource index (PM PRI score), 6-2 probability score, 4-7 Actual to morbidity expected to create a morbidity ratio, comparison, 3-17 Addressing the impact of age on the calculation of ACG weights, 3-11 Adjustments for inflation, 4-18 Ambulatory encounters, 7-7 Analysis of the O/E ratios, 3-15 Application guide navigation, 1-1 Applications guide content, 1-2 Applications guide objective, 1-1 Art of risk adjustment, 7-1 Define a patient panel, 3-13 Disease management candidates, 4-14 C Calculate expected levels of resource use, 3-17 expected values for the patient panel, 3-13 O/E ratio for the patient panel, 3-15 Calculate a morbidity ratio for the patient panel performance assessment, 3-15 Capitation and rate setting, 6-1 underwriting, 6-4 Case mix control, 4-16 Clinical screening by care and disease management adjustments for inflation, 4-18 converting scores to dollars, 4-17 how to rescale and assign dollar values, 4-17 local calibration of ACG PM scores, 4-19 prospective risk scores, 4-17 Clinical screening by care and disease managers, 4-1 Comparison actual to morbidity expected to create a morbidity ratio, 3-17 specialists to specialists-intra-specialty expected levels of service and costs, 3-23 Concurrent ACG weights, 3-4 Constructing resource consumption measures, 7-6 Converting scores to dollars, 4-17 Customer commitment and contact information, 1-5 Customizing risk scores using local cost data, 3-5 Applications Guide E EDC context of practitioner profiles, 3-24 EDCs age/sex adjusted comparison of disease distributions across populations-standardized morbidity ratios (SMRs), 2-9 calculating age/sex adjusted standardized morbidity ratios, 2-10 comparing disease distributions across two or more subpopulations, 2-5 epidemiology of diseases within a single population, 2-2 using a combination of EDCs and ACGs to support case management and disease management, 2-12 Evaluating productivity and distributing workload, 3-26 Examining differences in prescribing risk, 5-1 Examples profiling primary care physicians, 3-18 F Figures care management list, 5-10 combining Rx and Dx predictive modeling scores for targeted intervention, 4-5 percent correctly identified as high cost, 4-3 comparison of ACG and age/gender-based O/E ratiospractices of all BC physicians, 3-16 comprehensive patient clinical profile, 4-11, 5-11 cost predictions by select conditions, 4-15 hospital prediction, 4-9 percent of patients identified by ICD or NDC or both, 44 percentage of patients with selected outcomes by ACG PM risk group, 3-28 pharmacy adherence, 4-10 risk adjustment pyramid, 7-1 Final considerations art of risk adjustment, 7-1 handling high cost or outlier cases, 7-6 handling new or part-year enrollees, 7-4 introduction, 7-1 non-users who are eligible to use services, 7-5 sample size, 7-5 time frames and basic population perspectives, 7-2 H Handling high cost or outlier cases, 7-6 final considerations, 7-6 Handling new or part-year enrollees, 7-4 The Johns Hopkins ACG System, Version 9.0 IN-4 final considerations, 7-4 Health status monitoring, 2-1 Performance assessment addressing the impact of age on the calculation of ACG weights, 3-11 High-risk case identification for case management, 4-1 How to rescale and assign dollar values, 4-17 step 1, 4-17 step 2, 4-17 step 3, 4-18 step 4, 4-18 I Including part-year enrollees, 3-5 Installation and usage guide content, 1-3 Introducing primary responsible phsyician (PRP), 3-21 Introduction applications guide content, 1-2 applications guide objective, 1-1 customer commitment and contact information, 1-5 final considerations, 7-1 installation and usage guide content, 1-3 technical reference guide content, 1-4 the Johns Hopkins ACG® system, 1-1 L Local calibration of ACG PM scores, 4-19 M Managing financial risk for pharmacy benefits, 5-1 examining differences in prescribing risk, 5-1 medication therapy management program (MTMP) candidate selection, 5-9 predicting pharmacy use, 5-5 Medication therapy management program (MTMP) candicate selection, 5-9 Multivariate models, 6-2 N Navigation application guide, 1-1 Non-users who are eligible to use services, 7-5 final considerations, 7-5 O O/E ratios in performance assessment, 3-17 P Performance assessment evaluating productivity and distributing workload, 3-26 Performance assessment concurrent ACG, 3-4 customizing risk scores using local cost data, 3-5 software-produced weights and their uses, 3-2 Performance assessment The Johns Hopkins ACG System, Version 9.0 Index goals and objectives, 3-1 introduction, 3-1 theory and background, 3-1 Population-based approach to practitioner profiling performance assessment, 3-12 Predicting pharmacy use, 5-5 Predictive model predicted resource index (PM PRI score), 6-2 Preparatory steps performance assessment, 3-13 Probability score, 4-7 Prospective risk scores, 4-17 Provider assessment, 3-1 Performance assessment calculate expected values for the patient panel, 3-13 calculate morbidity ratio for the patient panel, 3-15 define a patient panel, 3-13 population-based approach to practitioner profiling, 312 preparatory steps, 3-13 Performance assessment analysis of the O/E ratios, 3-15 calculate O/E ratio for the patient panel, 3-15 comparing specialists to specialists-intra-specialty expected levels of service and costs, 3-23 comparison of actual to morbidity expected to create a morbidity ratio, 3-17 EDCs in the context of practitioner profiles, 3-24 examples of primary care physicians profile, 3-18 expected levels of resource use, 3-17 introducing primary responsible physician (PRP), 3-21 summary, 3-29 using various O/E ratios, 3-17 Q Quality of care assessment, 3-27 R Risk stratification, 4-12 S Sample size, 7-5 final considerations, 7-5 Selecting the right tool evaluating productivity and distributing workload, 3-26 Performance assessment quality of care asssessment, 3-27 Software-produced weights and their uses, 3-2 Specialists to specialists-intra-specialty expected levels of service and costs, comparison, 3-23 Summarizing total or ambulatory charges, 7-6 ACG, 7-6 T Tables Applications Guide Index IN-3 major EDC prevalence for four populations in three exemplary health plans, 2-7 measuring return on investment, 4-16 member demographic and plan features for four populations in three exemplary plans, 2-5 movers analysis-tracking morbidity burden over time, amount of data and its impact on model performance, 4- 2 care management listing, 4-8 comparison of actual and ACG expected costs months of member enrollment (PMPM) versus (PMPY) weight calculation approaches, 3-8 comparison of case-mix adjusted practice profiles for two general practitioners identified as high cost outliers in unadjusted analyses, 3-20 comparison of characteristics affecting physician productivity, 3-27 comparison of patient populations and payments for two general practitioners identified as high cost outliers, 1999, 3-19 comparison of PMPM and PMPY average costs by months enrolled within an HMO population, 3-6 cost predictions for selected Rx-MGs, 5-6 distribution of EDCs within a commercial HMO population, 2-3 distribution of RUB co-morbidity levels within selected EDC disease categories and relative resource use morbidity ratios for each EDC/RUB category, 2-13 effect of enrollment period on selected ACG-specific weights, 3-10 estimated concurrent resource use by RUB by MEDC (samples), 4-14 estimating costs in a sample of cases, 4-18 example internist-global expenditures on the patient panel, by category of service, 3-23 example of an EDC report for a general practitioner, 326 example of an EDC report for an internist, 3-25 Applications Guide 2-1 number of cases and the Johns Hopkins ACG Dx- PM predicted relative resource use by risk probability thresholds for selected chronic conditions, 4-6 observed to expected standardized morbidity ratio by MEDC, 2-9 percentage distribution of each co-morbidity level within an EDC (samples), 4-13 predictive ratios by quintile for the Johns Hopkins ACG Dx-PM applied to commercial and Medicare populations, 6-3 risk weights and scores, 3-3 example calculation of expected values, 3-14 standardized morbidity ratio by Rx-MG, 5-2 summary descriptive statistics for a commercial HMO’s EDC distribution, 2-4 Technical reference guide content, 1-4 The Johns Hopkins ACG System, 1-1 Time frames and basic population perspectives, 7-2 final considerations, 7-2 U Underwriting, 6-4 The Johns Hopkins ACG System, Version 9.0 IN-4 Index This page was left blank intentionally. The Johns Hopkins ACG System, Version 9.0 Applications Guide