JULY 03, 2018 TO: MIS DEPARTMENT FROM: ENCARTA SUARAS Front Office Agent SUBJECT: INCIDENT REPORT Morning, last week on my duty I was printing some documents when the printer stop. I check it and the papers jam to the printer. It was Sunday then so no MIS personnel are there to check the printer. So we used the old one. The next day Monday morning, we immediately call the MIS department so they can check the printer. Someone from the department checked it but it seems that he can’t fix it so they decided to get the printer.