Problemset
Title
Chapter 2 Quiz
Introductory
Text
Question 1
A(n) ______ is a set of principles that people hold themselves to or that are held by
organizations or groups.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Question 2
Defining Ethics, p. 18
Answer
Graded As
code of ethics
Correct
code of honor
Incorrect
ethical perspective
Incorrect
persuasive tactic
Incorrect
Feedback
______ is the ability to commit to doing what is right no matter the situation.
Hint:
Type:
Multiple Choice
Feedback for all
incorrect
answers:
Defining Ethics, p. 18
Answer
Graded As
Dedication
Correct
Drive
Incorrect
Devotion
Incorrect
Morale
Incorrect
Feedback
Question 3
There are two abilities that you must have to properly understand ethics. The first is the
______, and the second ability is ______.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Defining Ethics, p. 18
Answer
Graded As
ability to discern; concentration
Incorrect
ability to visualize; devotion
Incorrect
ability to distinguish; dedication
Correct
ability to judge; dedication
Incorrect
Feedback
Question 4
“We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of
communication.” This is a commitment that would most likely be found in a(n) ______.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Defining Ethics, pp. 18-19
Answer
Graded As
mission statement
Incorrect
Feedback
code of ethics
Correct
code of conduct
Incorrect
employee handbook
Incorrect
Question 5
________ are beliefs and attitudes we have that can actually conflict with our ethical
decisions.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Defining Ethics, p. 20
Answer
Graded As
Morals
Incorrect
Principles
Incorrect
Virtues
Incorrect
Values
Correct
Feedback
Question 6
________ value truthful information. They want to help others make the best choice based
on fair and accurate information.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Question 7
Defining Ethics, p. 20
Answer
Graded As
Moral crusaders
Incorrect
Ethical persuaders
Correct
Politicians
Incorrect
Unethical persuaders
Incorrect
Feedback
According to the text, what undermines persuasion and communication?
Hint:
Type:
Multiple Choice
Question 8
Type:
Multiple Choice
Feedback for all
incorrect
answers:
Defining Ethics, p. 20
Answer
Graded As
Facts
Incorrect
Lying
Correct
Storytelling
Incorrect
Emotion
Incorrect
Feedback
Jim, who is married, has a crush on a co-worker. He invites her out for a drink after work
one day, and gets home later than usual. He tells his wife he was “out for drinks with people
from work.” Jim has not told his wife the whole truth. Someone who only knew Jim from this
one anecdote might characterize him as a(n) ________.
Hint:
Feedback for all
incorrect
answers:
Defining Ethics, p. 20
Answer
Graded As
aggressive communicator
Incorrect
ethical persuader
Incorrect
unethical persuader
Correct
passive communicator
Incorrect
Feedback
Question 9
________ is the degree to which others can depend on us. Like reputation, it can take a
lifetime to build and only seconds to destroy.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Defining Ethics, p. 21
Answer
Graded As
Likability
Incorrect
Persuasiveness
Incorrect
Reliability
Correct
Eloquence
Incorrect
Feedback
Question 10
________ are the true reasons for our actions when we have something to lose or gain as a
result.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Question 11
Type:
Multiple Choice
Defining Ethics, p. 21
Answer
Graded As
Motives
Correct
Schemes
Incorrect
Plans
Incorrect
Ruses
Incorrect
Feedback
Amanda’s parents are going through a trial separation. She doesn’t want them get divorced,
so she tells them both she wants to try a new restaurant and asks them to join her.
However, her real goal is to get them in the same room so they can talk. Amanda could be
described as having a ________.
Hint:
Feedback for all
incorrect
answers:
Question 12
Answer
Graded As
delusion
Incorrect
ruse
Incorrect
gimmick
Incorrect
motive
Correct
Feedback
What does philosopher Carl Wellman assert about the use of an ethical system?
Hint:
Type:
Defining Ethics, p. 21
Multiple Choice
Question 13
Feedback for all
incorrect
answers:
Defining Ethics, p. 22
Answer
Graded
As
An ethical system is not necessary in order for one to choose and
act rationally, but incredibly helpful.
Incorrect
An ethical system is all one needs in order to solve all practical
problems.
Incorrect
An ethical system does not solve all one’s practical problems, but
one cannot choose and act rationally without some explicit or
implicit ethical system.
Correct
An ethical system will tell one what to do in any given situation and
is therefore invaluable.
Incorrect
Feedback
Why is it often challenging to stay on top of ethics when engaging in persuasion?
Hint:
Type:
Multiple Choice
Question 14
Feedback for all
incorrect
answers:
Ethical Considerations, p. 23
Answer
Graded
As
because many times you don’t recognize when you’re engaging in
persuasion or when you’re being persuaded.
Correct
because unethical persuasion tactics are usually more convincing
Incorrect
because emotions often get in the way of ethics when using
persuasion
Incorrect
because ethics generally don’t apply to most persuasive
encounters
Incorrect
Feedback
Type:
________ are exchanges of messages about a particular topic using email, blog spaces,
and other electronic tools to encourage participation that will hopefully lead to new ideas,
planning, and sound decision making.
Multiple Choice
Hint:
Feedback for all
incorrect
answers:
Question 15
Type:
Multiple Choice
Ethical Considerations, p. 25
Answer
Graded As
E-meetings
Incorrect
Email roundtables
Incorrect
Email dialogues
Correct
Virtual debates
Incorrect
Feedback
Molly has just read a controversial political article online. She has been scrolling through
other readers’ responses and is getting more and more agitated. She decides to comment
on the article as well, and soon finds herself in a heated exchange, in which she writes
some nasty things. Molly is engaging in __________.
Hint:
Feedback for all
incorrect
Ethical Considerations, pp. 25-26
answers:
Question 16
Answer
Graded As
electronic aggression
Correct
cyber bullying
Incorrect
political debate
Incorrect
online persuasion
Incorrect
Feedback
What is the downfall of new media as it relates to ethical communication?
Hint:
Type:
Multiple Choice
Question 17
Feedback for all
incorrect
answers:
Ethical Considerations, p. 26
Answer
Graded
As
It is too impersonal.
Incorrect
Technology “glitches” irritate people and put them in a bad mood,
making them more likely to respond to others in an unkind way.
Incorrect
You never know who you are actually communicating with, since
you can’t physically see or hear them.
Incorrect
People often don’t take the time to think before they “speak” or hit
Send.
Correct
Feedback
Type:
________ includes the elements of fulfilling duties and obligations, of being accountable to
other individuals and groups, of adhering to agreed-upon standards, and of being
accountable to one’s own conscience.
Multiple Choice
Hint:
Feedback for all
incorrect
answers:
Ethical Responsibility, p. 27
Answer
Graded As
Reliability
Incorrect
Responsibility
Correct
Morality
Incorrect
Charisma
Incorrect
Feedback
Question 18
According to the text, what is the ethical responsibility of someone who receives a
message?
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Ethical Responsibility, p. 27
Answer
Graded
As
to read the message immediately in case it contains important or
time-sensitive information
Incorrect
to relay the message to as many people as possible
Incorrect
to check the credibility of the sender and, if the sender is being
unethical, take appropriate action
Correct
Feedback
to ensure it doesn’t end up in the wrong hands
Question 19
Incorrect
Why is it nearly impossible to monitor ethics in a political campaign?
Hint:
Type:
Multiple Choice
Feedback for all
incorrect
answers:
Ethical Responsibility, p. 28
Answer
Graded
As
because political campaigns exist outside the realm of ethics
Incorrect
because the media does everything they can to protect the ethical
integrity of the candidates
Incorrect
because the federal government enforces strict laws about
monitoring certain aspects of political campaigns
Incorrect
because campaigns use so many types of communication and so
many different communicators
Correct
Feedback
Question 20
Which of the following should you be mindful of when adapting your persuasive message to
your audience?
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Ethical Responsibility, p. 28
Answer
Graded As
their spiritual perspective
Correct
what you can say to win their favor
Incorrect
their physical attributes
Incorrect
your own educational background
Incorrect
Feedback
Question 21
Which ethical perspective examines the relationship between us as humans and a higher
power?
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Some Ethical Perspectives, p. 30
Answer
Graded As
human nature perspective
Incorrect
religious perspective
Correct
dialogical perspective
Incorrect
dogmatic perspective
Incorrect
Feedback
Question 22
The ________ states that we have an ability to judge, to reason, and to comprehend that
far exceeds that of any other species.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Answer
Some Ethical Perspectives, pp. 30–31
Graded As
Feedback
religious perspective
Incorrect
human nature perspective
Correct
dialogical perspective
Incorrect
situational perspective
Incorrect
Question 23
________ emerge from current scholarship on the nature of communication as dialogue
rather than as monologue.
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Question 24
Some Ethical Perspectives, p. 31
Answer
Graded As
Dialogical perspectives
Correct
Interpersonal perspectives
Incorrect
Situational perspectives
Incorrect
Conversational perspectives
Incorrect
Feedback
What is the difference between a monologue and a dialogue?
Hint:
Type:
Multiple Choice
Feedback for all
incorrect
answers:
Some Ethical Perspectives, p. 31
Answer
Graded
As
A monologue is persuasive, whereas a dialogue is informative.
Incorrect
A monologue is an unethical form of persuasion, whereas a
dialogue is an ethical form of persuasion.
Incorrect
A monologue is a performance or speech that involves at least two
people, whereas a dialogue is a conversation one has internally
with him or herself.
Incorrect
Feedback
A monologue is the performance or speech of one person, whereas Correct
a dialogue is a conversation that occurs between two people.
Question 25
Which ethical perspective examines every situation that we encounter related to
persuasion?
Type:
Hint:
Multiple Choice
Feedback for all
incorrect
answers:
Some Ethical Perspectives, p. 32
Answer
Graded As
the dialogical perspective
Incorrect
the situational perspective
Correct
the religious perspective
Incorrect
the human nature perspective
Incorrect
Feedback