Vietnam IT Market: Briefing 2018 December 2018 IBM Market Development & Insights | 2018 | © IBM Corporation | IBM Confidential Vietnam – Moving towards a value-added economy GLOBAL/AP RANKINGS •#46/190 in global economy by nominal GDP in 2017 •#68/190 in Ease of Doing Business globally in 2018 •#65/82 in Technological Readiness Ranking for 2018-’22 •#14/14 in AP Cloud Readiness for 2018 MARKET DRIVERS & RISKS ü ü ü o o NATIONAL AGENDA •Vietnam 2035: Toward Prosperity, Creativity, Equity, and Democracy •Key Industries: Financial Sector, Manufacturing, Agriculture, Electronics and Telecommunications •Technology Focus: E-government, Smart Cities, Cybersecurity and Education IT MARKET •US$873M in IT opportunity in 2018, growing at 13% •6th largest market in ASEAN, 4% of the opportunity and fastest growing along with Philippines •FY 2017: IBM #1 in non-x86 market server market •FY 2016: IBM #2 in GTS, #5 in GBS Key Country Statistics: Population Size: 96M 2018 GDP, $: 241B 2018 GDP, %: 6.9% Economic Summary and Outlook: Growth in 2018 expected to be 6.9% vs. 6.8% in 2017 Digital Landscape: Internet Users: 64M, 67% penetration Social Media Users:55M, 57% penetration Digital Landscape Summary: Vietnam has the 3rd highest # of internet and social media users in ASEAN Vietnam Demographic dividend – young, competitive labor costs and growing middle class Government continued to move forward with market reforms Only 40% of population are banked Market reforms could progress at a much slower pace Renewed maritime dispute with China Developer Metrics: Developer Population: 185K 2019 Growth: 6% Developer Population Summary: 4th highest developer population in ASEAN, contributing 14% to overall total Co-#1 (with China) software outsourcer in Japan Top 10 countries for software outsourcing IBM MD&I | 2018 | © IBM Corporation | IBM Confidential Source: We Are Social & Hootsuite, Jan 2018, GMV2H18 @plan, Evans Research,www.coface.com, www.doingbusiness.org, EIU Tech Readiness, ACCA Cloud Readinesss 2 Vietnam At a Glance: GMV 2H18 vs. GMV 1H18 § GDP Growth Forecast: 6.9% (2018), 6.3% (2019), 5.9% (2020) § Economic Drivers: Trade liberalization, privatisation of state-owned enterprises (SOEs), plans to boost role of private sector in economy § Vietnam's economy growth remains robust. Driven by industry, construction and services, high inflows of FDI and a thriving tourism sector. Private consumption growth is expected to remain buoyant on rising incomes and rapid credit expansion. § Economic Risks: Inefficient SOEs, reliance on FDI risks spillover effects from US trade tensions with China and the Eurozone § Developer population: 196K (2019), 217 (2023) Geo Vietnam Version GMV 2H18 GMV 1H18 Delta IBM MD&I | 2018 | © IBM Corporation | IBM Confidential 2017 ($M) 758 771 -13 2018 ($M) 858 873 -16 2019 ($M) 940 966 -26 AGR 18 AGR 19 13.2% 13.2% 0.0% 9.6% 10.6% -1.0% (Source : GMV 2H18 , GMV 1H18 @ Plan Rate) Vietnam IT Opportunities by Industry US$M Industry Growth (%) Year 2018 Year 2019 Year 2020 Year 2021 Year 2022 AGR 18 AGR 19 AGR 20 AGR 21 AGR 22 CAGR 18-22 Banking 200 220 244 260 281 13% 10% 11% 7% 8% 8% Insurance 39 43 48 51 56 13% 10% 11% 7% 9% 9% Manufacturing 83 89 98 104 112 11% 8% 9% 6% 8% 8% Government 132 140 150 154 161 10% 6% 7% 3% 5% 5% Healthcare 8 9 10 10 11 15% 11% 11% 7% 9% 9% Life science 19 21 23 24 26 11% 8% 10% 7% 8% 8% Retail 40 45 51 55 60 16% 12% 13% 9% 10% 11% Computer Services Industry 80 92 105 112 122 24% 15% 14% 7% 9% 11% IBM MD&I | 2018 | © IBM Corporation | IBM Confidential 4 Vietnam’s Digital Landscape Year on Year Growth: +28% Global: 55% Global: 53% +20% Global: 42% e v i t a r t s u l +0.1% il Global: 68% Vietnam +22% Global: 39% Source: We Are Social & Hootsuite, “Digital in 2018 in Southeast Asia”, Jan 2018 IBM MD&I | 2018 | © IBM Corporation | IBM Confidential 5 Vietnam Vietnam IT Market Overview IT OPPORTUNITY §2019 Served IT Opportunity @ Plan: $940M growing at 10% §2022 Served IT Opportunity @ Plan: $1.2B growing at 8% §2019 -2022 Incremental Served IT Growth: $243M §CAGR 2018 -2022: 8% §2019 CAMSS Market Opportunity: $749M growing at 14% CAMSS vs. Non-CAMSS e v i t a r t s u l il SEGMENTS IBM MD&I | 2018 | © IBM Corporation | IBM Confidential §CAMSS vs. Non-CAMSS: CAMSS: 80% vs. Non-CAMSS: 20% of served opportunity §CAMSS Categories: Cloud the biggest category at $528M and fastest growing at 25% §2022 CAMSS Market Opportunity: $1.0B growing at 11%, it will make up 87% of the market. Cloud is the largest category at $0.9B and growing at 15% §Top Industries: Banking, Government and CSI make up the top 3 industries in Vietnam and combined contributes 48% to the opportunity. CSI and Retail are fastest growing §Top Business Units: Services represents 48% of the opportunity 6 Vietnam Vietnam’s 2019 Served IT Market Opportunity Vietnam will be 4% of ASEAN’s market opportunity in 2019. It is forecasted to reach $940M VIETNAM MARKET OPPORTUNITY 2019 $940M Opportunity VN ID 4% 11% +$82M Incremental +9.6% PH 11% Growth e v i t a r t s u l VIETNAM MARKET OPPORTUNITY BY INDUSTRY 2019 il ASEAN $24B TH 19% SG 35% MY 20% 2019 ($M) 15% 11% 10% 9% IBM MD&I | 2018 | © IBM Corporation | IBM Confidential 10% 10% 7% 8% 11% 8% 8% 7% 67 56 53 45 43 37 36 33 22 21 21 16 15 13 9 Ind Prdts Retail Insurance Electronic s W&CPG M&E Auto C&P Life Sciences Edu T&T E&U Health 3% Fin Mkts 92 9% Telcom Govt. 140 Banking 9% 10% 6% CSI 220 12% 2019 AGR Sum of all the BU's may exceed the Total Served, as ‘‘GTS (Dual)’ includes overlaps with Security (Security Services). Solutions (Dual) includes overlaps with System (Transaction Processing Software). Source: GMV 2H18 @ Plan Rate 7 Vietnam Vietnam 2019 Strategic Imperatives: CAMSS vs. Non-CAMSS View Vietnam’s CAMSS opportunity is forecasted to reach $749M growing at 14% Cloud will be the biggest category at $528M and fastest growing at 25%. e v i t a r t s u l il CAMSS will be 80% of the opportunity in 2019, growing to 87% of the market by 2022 NOTE: AP Average is 75% in 2019, 83% in 2022 76% Total Cloud $528M 25% Growth Total Analytics $335M 12% Growth Total Security $92M 9% Growth 24% Total Mobility $186M 25% Growth 2018 80% 87% 85% 83% Non-CAMSS 20% 17% 15% 2019 2020 2021 13% 2022 CAMSS will grow at 14% in 2019. Non-CAMSS will decline at -5% Total Social $141M 14% Growth 18% 14% 14% -1% 0.7 0.9 -6% 0.7 -5% 10% 11% 0.9 1.0 -10% -8% 0.2 0.2 0.2 0.2 0.1 2018 2019 2020 2021 2022 Non CAMSS IBM MD&I | 2018 | © IBM Corporation | IBM Confidential CAMSS CAMSS Source: GMV2H18 CAMSS Overlapped / NonOverlapped @ Plan Rate (Apr 2018) Non CAMSS AGR CAMMS AGR 8 Vietnam: Among XaaS services, IaaS:Compute is the largest segment, both in terms of 2019 opportunity and incremental opportunity from 201922, while PaaS is fastest growing XaaS – Public, Hosted Pvt On Demand, Hosted Pvt Dedicated Incremental Oppty 2019-22, Market Oppty 2019 & CAGR 2019-22 $120 Bubble Size: Incremental Oppty 2019-22 ($M) Market Oppty 2019 ($M) $100 By Market Opportunity 2019: • IaaS:Compute is largest by far, followed by SaaS then PaaS • By Incremental Opportunity 2019-22: • IaaS:Compute is the largest, followed by PaaS and SaaS as the next cluster • By CAGR 2019-22: IaaS: Compute e v i t a r t s u l il $80 $60 $40 • SaaS PaaS expected to be fastest growing, followed by IaaS:Compute PaaS $20 $0 0.0% • SaaS: SIS BPaaS 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% CAGR 2019-22 IBM MD&I | 2018 | © IBM Corporation | IBM Confidential Note: Measurement View=All; Cloud as Category View (Cross BU) Source: GMV2H18 Cross BU Cloud @ Plan Rate (27 Sep 2018) 9 Public Cloud in Vietnam: Market in 1H17 and 2H17 saw FPT, Microsoft, Salesforce, SAP, and Oracle forming the Top 5 Oracle has been leveraging its existing partnerships with SIs to expand its market share in SaaS and PaaS, focusing on SCM, ERP, CRM, and HCM. Microsoft experienced impressive growth in the public cloud services market, thanks to its collaboration with partners in developing cloud-based solutions for regulated industries. Vendors categorized in “Others” are mostly SaaS vendors. e v i t a r t s u l il IBM MD&I | 2018 | © IBM Corporation | IBM Confidential Source: IDC, 2H17 Cloud Services Country Report — Vietnam; IDC, Cloud Services Country Report — Southeast Asia, 1H17 10 IaaS in Vietnam: Market in 1H17 and 2H17 clearly led by FPT, followed by Microsoft, AWS, and IBM FPT, with Tier-III datacenters and a partnership with Internet Initiative Japan, has achieved strong growth thanks to its existing large client base and affordable pricing structure. With its local datacenter presence and large team, FPT continued to gain from large enterprises and the public sector. AWS is catching up in the Vietnamese market as it expanded its local technical and sales team to strengthen local support services. e v i t a r t s u l il IBM MD&I | 2018 | © IBM Corporation | IBM Confidential Source: IDC, 2H17 Cloud Services Country Report — Vietnam; IDC, Cloud Services Country Report — Southeast Asia, 1H17 11