Digital Transformation in
Automotive Aftermarket: Trends to
Look Out for
21 June 2019
www.gatewaydigital. se
Digital Transformation is a hot topic across businesses and industries today. The automotive and
automotive aftermarket industries have been highly impacted by the new and disruptive
technologies and trends emerging at a head-spinning rate.
Driverless vehicles, Artificial Intelligence, smart transportation, etc. are some of the trends that are
rapidly changing the automotive and automotive aftermarket industry. Companies that have swiftly
embraced this trend are at the forefront.
Although, there are many aftermarket players who can barely keep up with the technological
evolution and changing customer expectations. This is because of their lack of realization for their
digital capabilities. If you are one of them, the following automotive digital transformation trends
can help you keep up with the transforming automotive economy.
Digital Car Buying
Today, customers search for cars and reviews on websites that give all pertinent car buying
information at the click of a button. This has led to several transformations, such as actual car
dealership stores and showrooms being transformed into VR-powered digital marketplaces, and
aftermarket suppliers using social media and analytics tools to identify customer touchpoints.
Following these trends, companies are likely to begin selling cars and parts online through their
respective websites.
Connected Factories
Connected devices using IoT and other technologies are creating new opportunities for OEMs and
factories. Digital trends in automotive industry have digitized, decentralized and accelerated the
production, design, supply chain and delivery processes. AI and advanced algorithm-driven factories
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Digital Transformation in Automotive Aftermarket: Trends to Look
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automate tasks such as creating, scheduling and managing workflows and have robots working that
improve the efficiency and productivity of the factory.
Data Protection and Security
Data security is a major concern in the digital landscape. Cloud and IoT enabled systems use
customer data as a driver for all the processes. Hence, manufacturers and automotive players need
to constantly upgrade and be in search of advancements that keep the customer data secure and
protected.
Predictive Analytics and Maintenance
Data analytics and telematics play a key role in helping aftermarket suppliers in forecasting demand,
customer engagement, loyalty and therefore sales. Advanced analytics and predictive maintenance
use data to notify the user about when the vehicle needs maintenance or replacement. This has
digitized the entire service and maintenance processes of a vehicle.
Autonomous Driving
The collaboration between several advanced technologies will make way for autonomous vehicles
and assisted driving in the near future. There will be cars driving themselves that would control all
situations and conditions right from algorithms to cameras to GPS and connectivity. Autonomous
vehicles and assisted driving technology will efficiently reduce accidents and save insurance costs.
Gateway Digital- Your Digital Transformation Partner
Adopting these trends can help you in meeting your customers’ expectations and staying afloat in
the competitive market. Gateway Digital is a new age technology partner providing digital
automotive solutions and helping companies in the automotive field to deliver futuristic solutions
to their customers. Get in touch with us to discuss your digital transformation strategy and adopt
new digital technologies to accelerate end-to-end operations and streamline processes.
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Digital Transformation in Automotive Aftermarket: Trends to Look
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Enterprise Solutions for Digital Transformation
Gateway Digital Sweden
Järnvägsgatan 36
131 54 Nacka
Sverige
Phone : +46 733 690 899
E-mail : hello@gatewaydigital.se
www.gatewaydigital.eu
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Digital Transformation in Automotive Aftermarket: Trends to Look
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