Adopt Digital Transformation to
Enhance Patients’ Experience
20 June 2019
www.gatewaydigital. no
Gone are the days when you must book for your doctor’s appointment and wait for your turn in the
hospital. With hospitals and care providers turning digital, you no longer have to struggle to get an
appointment or wait longer to meet your doctor or get your reports.
Digital transformation and emerging technologies have brought a fundamental change in the way
the healthcare industry functions. With customers and patients of today leaning more into digital
methods to receive care, the healthcare sector is transforming into a customer-driven era. This new
era of healthcare offers convenience, quality and affordability and in-turn enhances the overall
patient-provider relationship.
In this blog, we will take you through the top technologies that will improve experiences for care
providers, insurers, and patients in the near future.
Emerging technologies changing the future of healthcare
Emerging technologies help healthcare providers to transform from a system-driven model to a
patient-centric model. Here are the top trends that play a key role in building a more customercentric healthcare system.
Artificial Intelligence
Artificial intelligence automates and simplifies tasks such as CT scans, X-rays, analysing test reports
and eliminates mundane data entry work. Machine learning technology and automation make it
easy to find patients’ past records and analyse them in a convenient and faster manner. This in turn
improves customer service and satisfaction.
Blockchain
The healthcare industry deals with a lot of sensitive customer data, which needs to be secured.
Blockchain plays a significant role in protecting data from external forces. Insurance companies and
healthcare providers mainly use this technology to save records from getting tampered.
Telemedicine
Telemedicine allows patients to receive care at their convenient location and time, in just a few
clicks. There are various telemedicine solutions and mobile applications that enable patients to
receive care services at home, interact with their doctor online, describe their symptoms and get
the prescriptions. This saves a lot of time for the customers and removes the hustle of waiting to get
treated.
Big Data
Big data helps in effectively analysing and managing patient records. Big data software can be used
to monitor current and past drug prescriptions and health conditions, and generate alerts in case of
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Adopt Digital Transformation to Enhance Patients’ Experience
WWW.GATEWAYDIGITAL.NO
irregularities. This technology can help in estimating future admission rates, manage healthcare
facilities and facilitate preventive care.
IoT and Wearables
Health-monitoring wearables and IoT devices have been around for a while. These connected
devices will continue to enhance patient care in the coming years. The advanced applications of IoT
devices and wearables include preventative healthcare, which will include prediction and prevention
of serious epidemic diseases to a great extent.
The impacts of these technologies on healthcare
The positive outcomes of digital transformation in patient care are as follows:
• Ease of finding the right care provider
• Better accessibility of services
• Enhanced clinical engagement
• Improved patient experience
How we can help?
The right use of emerging technologies in healthcare results in higher customer or patient
satisfaction, greater flexibility, and lower readmission rates. At Gateway Digital, we have an expert
team that delivers innovative technology solutions and healthcare experiences to healthcare payers,
providers, manufacturers, and distributors. We have a proven track record of helping Fortune 500
companies in launching intelligent health products. Get in touch with us to transform your
healthcare business digitally. For more information, visit www.gatewaydigital.no or write to us at
hello@gatewaydigital.no.
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Adopt Digital Transformation to Enhance Patients’ Experience
WWW.GATEWAYDIGITAL.NO
Enterprise Solutions for Digital Transformation
Gateway Digital AS
C/O Bdo Lawyers
Postbox 1704 Vika, Oslo,
Oslo 0121 , Norway
Phone : +47 215 54 625
E-mail : hello@gatewaydigital.no
www.gatewaydigital.eu
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Adopt Digital Transformation to Enhance Patients’ Experience
WWW.GATEWAYDIGITAL.NO