2019/2/19 Quiz #4 (On Canvas): EVENT 367 All Sections (Spring 19) Quiz #4 (On Canvas) 截止时间 2月19日 11:00 得分 10 时间限制 30 分钟 允许的尝试次数 2 问题 10 可用 2月14日 12:20 之后 说明 Answer to This quiz has 10 questions and is worth 10 points. You can attempt this quiz for maximum of 2 times and the system will keep your highest score. Each time you have 30 minutes to finish the quiz. Choose the best answer. 尝试历史记录 尝试 时间 分数 保留 尝试 2 1 分钟 10，满分 10 分 最新 尝试 2 1 分钟 10，满分 10 分 尝试 1 6 分钟 9，满分 10 分 此尝试的分数： 10，满分 10 分 提交时间 2月19日 11:19 此尝试进行了 1 分钟。 问题 1 1/1分 Most image consultants agree that male salespeople should always wear suits to make the best impression on customers even when customers are dressed casually. True 正确! False 问题 2 1/1分 The CARE model helps salespeople add value to their relationships with customers. https://canvas.iastate.edu/courses/58416/quizzes/178686 1/4 2019/2/19 Quiz #4 (On Canvas): EVENT 367 All Sections (Spring 19) 正确! True False 问题 3 1/1分 A full, deep grip in a handshake most likely communicates: fearfulness discomfort dominance 正确! friendship antagonism 问题 4 1/1分 Which of the following is most important when selecting a wardrobe for sales work? fabric content 正确! appropriateness current fashion comfort cost 问题 5 https://canvas.iastate.edu/courses/58416/quizzes/178686 1/1分 2/4 2019/2/19 Quiz #4 (On Canvas): EVENT 367 All Sections (Spring 19) All of the following are components of the CARE model for building relationships with customers EXCEPT: 正确! convincing executing responding appreciating customizing 问题 6 1/1分 Maintaining a positive relationship with company support staff is a key element of building partnership relationships. 正确! True False 问题 7 1/1分 Win­win selling means that a salesperson sacrifices price to gain the sale True 正确! False 问题 8 1/1分 Ego drive is an inner force that propels a salesperson to attempt to close a sale. https://canvas.iastate.edu/courses/58416/quizzes/178686 3/4 2019/2/19 正确! Quiz #4 (On Canvas): EVENT 367 All Sections (Spring 19) True False 1/1分 问题 9 The bundle of facts, opinions, beliefs, and perceptions that you have about yourself are referred to as which of the following? 正确! self­concept self­love self­esteem self­reflection self­examination 1/1分 问题 10 Which of the following is considered an element of nonverbal communication? rate of speech active listening phrases word choice e­mail signature 正确! posture 测验分数： 10，满分 10 分 https://canvas.iastate.edu/courses/58416/quizzes/178686 4/4
