Uploaded by Sayed Shamsul Alam Reza

Final Importance of Communication Skill in Career

advertisement
A presentation on
Importance of
Communication Skill in Career
1
1. Communication
Communication is the activity of exchanging information from one person to
another.
An act of sharing of ideas, facts, opinions, thoughts, messages or emotions to other
people.
Communication has been derived from the Latin word "communis", meaning
“common” or “to share”.
1
2. Types of Communication
2
3. Effective Communication:
Effective Communication is a communication between sender and receiver where
the intended message is successfully delivered, received and understood.
The purpose of effective communication is to influence others to achieve a goal or
result.
3
4. Effective Communication Process
The sender encodes the message and selects a channel.
The receiver decodes the message and uses feedback to respond.
Barriers of effective communication i.
ii.
iii.
iv.
v.
vi.
vii.
Attitude
Channel barriers
Language barrier
Time barrier
Physical distraction
Assumptions
Lack of proper information
Communication skill is needed to overcome
these barriers.
4
5. Communication Skill
The ability to communicate effectively.
Communication skills are the tools that we use to remove the barriers for effective
communication.
It is such a skill that people can get by born or can develop over time.
Communication skills may include –
i.
ii.
iii.
iv.
v.
vi.
vii.
Listening carefully
Speaking clearly
Body language
Brief and specific
Making eye contact
Being respectful
Being Empathetic
viii. Being open-minded
ix. Developing trust and
rapport
x. Asking questions
5
6. Communication Skill
Being able to communicate effectively is perhaps the most important of all life skills. It is what
enables us to pass information to other people, and to understand what is said to us. You only
have to watch a baby listening intently to its mother and trying to repeat the sounds that she
makes to understand how fundamental the urge to communicate is.
Imagine you are on one side of a wall and the person you want to communicate with is on the
other side of the wall. But there’s more than the wall in the way. The wall is surrounded by a
moat that is filled with crocodiles and edged by quicksand. These barriers could be things like
different cultures, different expectations, different experiences, different perspectives, or
different communication styles, to name just a few.
6
7. Communication Skill in the context of
Job/Business
The expression “excellent communication skills” is used so frequently on job descriptions
that, ironically, it’s hard to know what it really means. We’re all natural communicators
so what is it exactly that employers are looking for? Surely we’re all brilliant at
communicating.
However, just because employers don’t really specify what they’re looking for doesn’t
mean they aren’t looking for some very particular skills and talents.
7
7. Communication Skill in the context of
Job/Business
The broad category of communication can be broken down into five components 1.Speaking
2.Listening
3.Reading
4.Writing
5.Non-verbal - it’s the tone of our voice, our pitch, posture, the micro expressions on
our face, and different gestures we use.
8
8. Why it is Essential for Career Building
Communication is the heart of every organization. The importance of strong communication runs deep
within a business. Everything done in the workplace results from communication.
To engage and develop a successful career, there are various reasons why successful communication
skills are important –
To secure an interview
Job interviews usually take place face to face and in person, although modern communications
technologies such as the Internet have enabled conversations to happen in which parties are
separated geographically, such as with video conferencing software, and telephone interviews can
happen without visual contact.
9
8. Why it is Essential for Career Building
To secure the Job
Good communication skills can help land an interview and that first job in your new
career. Being able to articulate all you know and can do, whether in spoken or written
form, goes a long way in the application process.
Relationship Building
Today's business world relies on relationships in so many ways. Whether you are
recruiting a talented, new manager or negotiating a new contract with a vendor,
relationships are the foundation of success. Communication is the foundation of strong
relationships.
10
8. Why it is Essential for Career Building
Build Self-Confidence
In the workplace, people are more likely to respond to ideas that are presented with
confidence.
Trust Building
Good communication is an essential tool in achieving productivity and maintaining
strong working relationships at all levels of an organization.
Gives everyone a voice
Employee satisfaction can rely a lot on their having a voice and being listened to,
whether it be in regards to an idea they have had or about a complaint they need to
make.
11
9. Improving Communication for Career
Art of connecting with people all around
Employers look for persons with better communication skill
Some ways of improving one’s communication skills for careeri.
Overcoming communicational barriers
ii.
Getting the point across
iii.
Learning to speak in public to a group
iv.
Improving written communication
v.
Better networking
12
10. Overcoming Communicational Barriers
Communication barrier due to delay, distortion and dilution, faulty system, faulty listening,
inadequate vocabulary, badly chosen words, etc.
Psychological barriers caused by prejudice, preconceived notion, distrust of the
communicator, misinterpretation of intention etc.
Unclear and unnecessary source of message
Failure to understand the audience; lack of implementation of you view-point
Sources of confusion - cultural issues, mistaken assumptions, missing information etc.
Influence of difficult people
Communication through proper channel
13
11. Getting the Point Across
Understanding the information that is to be delivered
Knowing the audience
Reaching to the audience
Focusing on the audience
14
12. Learning to Speak in Public
Planning appropriately
Practicing
Engage with the audience
Paying attention to body language
Thinking positively
Coping with nerves
15
13. Improving the Written Communication
Organization is the key
Knowing the receiver
Writing better
16
14. Better networking
Through classmates and colleagues
Through university professors
Through business individuals
17
Thank you for your patience
Your feedback is appreciated
19
Download