Bangladesh University of Professionals “Business Plan” Entrepreneurship Term Paper Paper Code: EPD 3501 Submitted to Assistant Professor Md. Ahasan Uddin Faculty of Business Administration Bangladesh University of Professionals Submitted by Name Adiba Kabir Ahnaf Allavi Anik Paul Akash Syed Rakibul Hasan ID B16231017 B16231047 B16231021 B16231073 BBA 2016 (A) BUP, FBS Dated: 11th April 2018 1|Page Business Plan on “Revival of Cottage Industry” RENESA “Let’s Grow Together” 2|Page Letter of Transmittal April 11, 2018 Assistant Professor Md. Ahasan Uddin Faculty of Business Administration Bangladesh University of Professionals Subject: [Submission for semester term paper] Sir, This is a great honor for me to present our business plan on “Revival of cottage industry” authorized under your supervision. The reports endeavors to analyze the learnings and experiences of our past 5 months-entrepreneurship course. We are eagerly thankful for your kind support for the preparation of this business plan and we hope that we would be able to live up to your expectations regarding the quality of the paper. We have tried to put our best effort for the preparation of this report. Yet if any shortcomings arise, it will be our pleasure to answer any clarification and suggestion regarding this report. Sincerely Yours On behalf of the team, Adiba Kabir Business Undergraduate BBA 2016 (A) BUP 3|Page STATEMENT OF AUTHORSHIP We hereby declare that we are the authors of this Term paper and that we have not used any sources other than those listed in the bibliography and identified as references. We further declare that we have not submitted this paper at any other institution. Date: Adiba Kabir Date: Syed Rakibul Hasan Date: Date: 4|Page Ahnaf Allavi Anik Paul Akash ACKNOWLEDGEMENT At the very outset, we are very much thankful to Almighty Allah for giving us the strength, courage and ability to accomplish the research program as well as the term paper report in a scheduled time in spite of various complications. It gives us immense pleasure to thank a large number of individuals for their cordial cooperation and encouragement which has contributed directly or indirectly in preparing this report. First of all, we would like to express my gratitude to my supervisor Assistant Professor Md. Ahasan Uddin for her guidance and feedback which made everything clear to me to complete this report. At first, we were so confused that whether we would be able to make a fruitful report but with his assistance, we found a way to do everything immaculately and in time. It’s been possible for me to make the report as impeccable as possible. 5|Page CERTIFICATE OF SUPERVISION This is to certify that Adiba Kabir, Anik Paul Akash, Syed Rakibul Hasan and Ahnaf Allavi have worked under my supervision in preparing the term paper. This paper is prepared with sincerity and dedication and carried out with effort by this team. Supervisor April 11th 2018 Assistant Professor Md. Ahasan Uddin FBS, BUP 6|Page Contents 1.0 Executive Summary ................................................................................................................................. 9 2.0 Company description ............................................................................................................................ 10 2.1 Company description ........................................................................................................................ 10 2.2 Company History ............................................................................................................................... 10 2.3 Mission Statement, Vision and tagline ............................................................................................. 10 2.4 Current Company Status ................................................................................................................... 11 2.5 Products and services ....................................................................................................................... 11 2.6 Legal status and ownership .............................................................................................................. 11 2.7Key Partners: ...................................................................................................................................... 12 3.0 Industry analysis.................................................................................................................................... 12 3.1 Industry Size, Growth Rate, and Sales Projections: .......................................................................... 12 3.2 Industry Structure: ............................................................................................................................ 14 3.3 Key Success Factors:.......................................................................................................................... 15 3.4 Highlighting Industry Analysis: .......................................................................................................... 15 4.0 Market analysis ..................................................................................................................................... 18 4.1 Market size ........................................................................................................................................ 18 4.2 Target market selection and customer segment .............................................................................. 18 4.3 Buyers Behavior ................................................................................................................................ 19 4.4 Competitor Analysis .......................................................................................................................... 19 5.0 Marketing Plan ...................................................................................................................................... 20 5.1 Overall marketing strategy ............................................................................................................... 20 5.2 Marketing mix ................................................................................................................................... 21 6.0 Management team and company structure ......................................................................................... 22 6.1 Management Team ........................................................................................................................... 22 6.2 Board of advisors .............................................................................................................................. 22 6.3 Board of directors ............................................................................................................................. 22 6.4 Company Structure ........................................................................................................................... 23 7.0 Operation plan ...................................................................................................................................... 24 7.1 General Approach to operations ...................................................................................................... 24 7.2 Business Location .............................................................................................................................. 24 7.3 Facilities and Equipment ................................................................................................................... 24 7|Page 8.0 Design and development plan .............................................................................................................. 25 8.1 Development status and task ........................................................................................................... 25 8.2 Challenges and risk ........................................................................................................................... 25 8.3 Property issues .................................................................................................................................. 25 9.0 Financial Projection ............................................................................................................................... 26 8|Page 1.0 Executive Summary The most of the time people talk about the poverty and unemployment problem of Bangladesh. Several measures have failed to do anything. Survey shows that people like artisan. craftsman in the villages among them are great in numbers. The prime cause of their not having source of earning money is not education it is lack of platform to sell their products. People does not have any idea about these cottage products. On top of that the money lender to whom they are debtors take the advantage of their not having money to buy materials to produce product by charging them high interest. So a reasonable and good platform is needed to sell their products and make it known to both inside and outside of the country. Research have also stated that the natural resource is not being used as expected. The cottage products are the symbol of our long-lost tradition. Besides that, the materials used are eco –friendly and does not need machineries or require high capital investment and infrastructure. All that is needed is training and short term financial support and mass media marketing to promote these products. Renessa, our business is such of a kind. It is an online merchandising company which in collaboration with IT is creating a platform for the poor fellows to sell their products in the global arena, creating potential market for them and ensuring the proper use of eco –friendly natural resources. The company aims at increasing the boom in cottage sector. The collaboration of suppliers who are basically the poor village artisan and cottage product makers who are getting loan and training and marketing benefit working with the company thus a significant reduction in unemployment in rural arena. The suppliers will have to pay a very little amount of interest which is 1% only. The other revenue drivers are the online selling of the products. Currently the market size is small but it has an opportunity in future that it will have a huge expansion which the industry growth is telling. The customer reach is easy as it is an online platform. The unique and fashionable products are certainly going to attract the customer. As the price is cheap so anybody can be the buyer of the product basically the youth who have sense of art and culture. Easy payment method system is in it creating high possibilities and the return policy making it more convenient. The scale of the business is very small but since after covering the fixed cost, the expenses per unit of service is negligible, thus it ensures a sufficient contribution margin for the feasibility of the business. 9|Page 2.0 Company description 2.1 Company description Renessa is an online merchandising company who are giving a platform to the laborer and artisan of cottage products to sell their products in both within country and in global platform. The aim is to revive the long lost culture of Bangladesh traditional cottage products which includes giving sufficient help to the supplier (Artisan and Labor who make products) by selling their products online and also giving them financial support (Loans, Advance Payments) and Technological support (Training). Currently the company will sell only cottage products along with few electronic accessories but in future it has a plan to set up its own factory for making products. 2.2 Company History Renessa will be the largest company in Bangladesh who will be selling cottage products both within and outside the company. The initiator Rakib with his friend Business analyst Adiba Kabir founded the company in June 15,2018. The duo duo having gone from a small basement operation Rakibs home successfully launching their online store and scaling their operations. After both founders worked for several years in the retail and fashion industries respectively, one thing became increasingly clear to both of them, the trend is not long lasting and with increasing changes in fashion trend the cottage products are becoming popular day by day. But the products maker is deprived of their rights and getting poor payment as they don’t have training, education and platform to sell their products. while getting the products from them the retailer is making increasingly high profit with charging high prices. To make an end of the situation and to bring the best service in town the duo with Ahnaf allavi who was the former supply chain head of an MNC formed the company committing to providing the best in class customer service in addition to working with only the most detail oriented local manufacturers and promoting eco-friendly fashion to the mainstream. 2.3 Mission Statement, Vision and tagline Reviving the long lost tradition and culture with reducing poverty and creating potential employment opportunity to the artisan and crafts makers. Vision and Tagline: The vision is to create potential market and export destination for traditional and cottage related product with association of removing the poverty. The tagline is “Let us grow together” 10 | P a g e 2.4 Current Company Status Renessa was established in June 15,2018 with head office located in Motijhil commercial area. Currently it has 4 offices or hubs in Dhaka for inventory management located in four important places of the capital city which are Dhanmondi , Mirpur , Uttara , Gulshan, . Also the company has a future plan of establishing 7 more hubs in outside Dhaka. Besides that, the company owns two showrooms in Gulshan and uttra for attracting customer and product display. Since sourcing, manufacturing, and selling out of Rakib’s basement to friends, family, and through local retailers, the company has grown to have its own online store, relationships with suppliers (artisan and crafts maker) of Gazipur ,Norshingdi ,Chittagong . 2.5 Products and services Renessa has variety of products and services included in its product line. The traditional and trendy fashionable products and home decoration related products such as Embroidered Quilts (wall-mat, Pictionary, home décor) Textile (money bag, wallets, handbags, parts) Electronic accessories (science experiments, science fair, class assignments) Ornaments (wooden, nonmetallic) Pottery (variety, colourful and show-piece products) (Du art and craft) Online flower selling (design and decoration with flowers) Brass and bell-metal (novelty products). Besides that, loan amount for the supplier for purchasing their raw materials with a little interest rate. Beside that electronic parts for science fair and national robotics competition. 2.6 Legal status and ownership The company will work as a corporation with majority shares hold by the founding trio Rakib, Allavi and Adiba in equal amount of capital in shares. An additional investor is invited to hold the 10% of shares plans to issue 10,000 shares of BDT1000 per value common stock. The issued and outstanding common stock would be 10000000. In return for investing 10000000 in the company's capital, the new investor would receive10,000shares at BDT1000 par value, or 10% ownership. The new investor would be invited to discuss the quantity and quality of the stock to be issued, before the incorporation procedures are started. Additional information about investor's interest, entry, and exit strategy is available in the important assumptions section of this plan. The company is registered with following all the legal procedures with the help of legal partner KM Hasan advocacy firm. 11 | P a g e 2.7Key Partners: The key partners are the suppliers who are the artisan and craft makers from whom we get the products. Also government and its cottage industry control authority BISIC who will give the company employees and suppliers 360-degree marketing support, technical assistance, financial support as well. The law firm called KM Hasan advocacy firm will give legal assistance to the company. Also kashem & Rafiq CA firm which will give us the auditory help. 3.0 Industry analysis 3.1 Industry Size, Growth Rate, and Sales Projections: The online merchandising system and the cottage industry labor, artisan, and products and products are highly in alien terms with each other. So, to get a clear picture of the industry we will follow through the colliding industries of e commerce and the heritage of our country ‘The cottage industry’. Cottage Industry is the traditional artisanship of the rural people of Bangladesh, who produce various household items with locally available raw materials and artistic skills inherited from their ancestors. Cottage industry are primarily handicrafts, artistic work in wood and metal, amateur artworks and rural artistry. Traditionally, cottage industries have been rural-based, but in course of time and with technological advancements, they spread to urban areas to avail of transport and marketing facilities and financial support from investment sources. The area of cottage industries has now broadened astonishingly from simple indigenous technology based and home-made products to sophisticated handicrafts of wide varieties. E‐commerce or electronic commerce is the conduct of a financial transactions by electronic means with the huge success of commerce on the Internet, e commerce usually Refers to shopping at online stores on the worldwide Web, also known as e‐commerce Websites. E commerce industry has seen a drastic growth in day to day market share over the past decade. Easy to use web application and widespread internet use has popularized features like online transaction and web business startup. 12 | P a g e Bangladesh’s e-commerce sector is expected to grow 70 per cent in 2017 as the rollout of 3G internet 3-4 years back led to rapid adoption of online shopping. The size of Bangladesh’s e-commerce market is estimated to be $110-115 million ( around Tk 900 crore ) this year, growing from $65-70 million in 2016, said the report referring to RedSeer Consulting. The e-commerce size is still is a mere 0.7 per cent of the country’s total retail market. Rocket internet-backed online marketplace Daraz, Foxconn-backed e-retailer Pickaboo, Bagdoom and Chaldal are among the leading startups in the country. Internet penetration to 40 per cent of Bangladesh’s 165-million population has bolstered the growth of local e-commerce, F-commerce (merchants conducting online business through facebook pages) and e-grocery startups. The size of Bangladesh’s e-grocery market is much smaller at $4-5 million, or about 0.03 per cent of the country’s overall grocery market. Even so, analysts are predicting that Bangladesh’s e-commerce market will surge to $20 billion by 2020 according to Goldman Sachs. But as we go on projecting the sales for this very business we see insignificant market threats as a result of lacking existing competitors in the market to sell the same class products. But we can also assume that growing number of market competitors might affect the sales growth in coming years. An assumed sales projection chart of 3 year tenure is shown: Growth Rate 3.5 3 2.5 2 1.5 1 0.5 0 0 13 | P a g e 0.5 1 1.5 2 2.5 3 3.5 3.2 Industry Structure: A. Business to Consumers (B2C): B2C Stands for business to Consumer as the name suggests, it is the model taking businesses and consumers interaction. Online Business sells to individuals. The basic concept of this model is to sell the product online to the consumers. B2C or Business to Consumer has lately gained a big popularity due to simplified and accelerated way to buy products. B2C is the indirect trade between the company and consumers. It provides direct selling through online. For example: if someone want to sell goods and services to customer so that anybody can purchase any products directly from supplier’s website. Directly interact with the customers is the main difference with other business model. As B2B it manages directly relationship with consumers, B2C Supply chains normally deal with business that are related to the customer. B. Business to Business (B2B): B2B Stands for Business To Business. It Consists of the largest form of Ecommerce. This model defines that buyer And seller are two different entities. It is similar to manufacturer issuing goods to the retailer or wholesaler. Dell Deals computers and other associated accessories online but it is does not make up all those products. So, in govern to deal those products, first step is to purchases them from unlike businesses i.e. the producers of those products. C. Consumer to Consumer (C2C): C2C Stands for Consumer To Consumer. Consumer to Consumer (C2C) or (Citizen To citizen) electronic commerce involves the electronically facilitated transactions between consumers through some third party. A common example is the online auction, in which a consumer posts an item for sale and other consumers bid to purchase it; the third Party generally charges a flat fee or commission. The Sites are only intermediaries, just there to match consumers. They do not have to check quality of the products being offered. It helps the online dealing of goods or services among people. Though there is no major parties needed but the parties will not fulfill the transaction without the program which is supplied by the online market dealer. 14 | P a g e D. Peer to Peer (P2P): It is a discipline that deal itself which assists people to instantly shares related computer files and computer sources without having to interact with central webserver. Peer to Peer is sometimes unified with e-commerce type C2C Because of the same parties participating in the transaction. Though it is distinguished by the process itself.P2P is not only an e-commerce type but also a technology that allows people to share computer files and computer resources without going through a central webserver. The required software should be installed by both sides so that they can communicate on the common platform. As from the beginning this type of e-Commerce has been launched to the free usage, it has quite low revenue. It consists in mutual help of consumers. This model of transaction often entangles cyber laws. The transactions without the program which is supplied by the online market dealer. 3.3 Key Success Factors: 1. Regulation of product pricing 2. Maintaining high quality products 3. Improving store accessibility 4. Making an integrated marketing plan 5. Taking advantage of M-commerce. 3.4 Highlighting Industry Analysis: In this highlighted segment of the industry analysis we will see the challenges in the booming ecommerce industry of Bangladesh considering 5 vital measurement instrument of the atmosphere of the business which are; Political factor, Economical factor , Social factor , Technological factor , Environmental factor , legal factor. Political factors: While the threats may not be the same before the e-retailers as the physical retailers, still there are several political hurdles before them. There are several risk factors affecting the e-businesses. Several news reports highlight how Red Tape in Bangladesh can become major difficulty in the 15 | P a g e way of new businesses trying to extend their presence here. The political and regulatory challenges before the e-businesses have kept rising. Political issues are not limited to just those discussed above but there are many more. Political stability in most regions of the world leads to economic stability. Political chaos can result to disruption of business both online and physical. Overall, political issues can have a significant impact on ecommerce and its growth. Economic factors: Economic factors are very significant in terms of businesses. Whether it is an online business or in the area of e-retail, economic factors can have a significant effect. It is because economic factors are directly related to business and their effect is also direct on business revenue and profits. During the period of recession, spending had decreased people had adopted cost cutting measures as the level of economic activity and employment gone down. During such periods when economic activity has gone down, the profits and revenue of businesses can go down. Ebusinesses too cannot remain unaffected. Economic fluctuations since the recession have also kept affecting businesses from time to time since the recession. In developing economy like Bangladesh, these economic fluctuations affected both global and local businesses. Now that the recession has passed and economic activity has returned on track, the ecommerce industry has flourished in the recent years. Higher economic activity means faster growth and higher revenue for the Ecommerce industry whereas lower economic activity means just its opposite. In this way, economic factors can have a direct and deep impact in the ecommerce industry of this country. Social factors: Socio cultural factors too have a deep impact in ecommerce industry. Most importantly e-retail brands find it the easiest to flourish locally. Growth in foreign markets can be full of challenges, as a result of unique specification of products. Changing trends can also have an impact on businesses. The growing use of mobile technology has affected ecommerce. In most societies the mobile technology has been very popular and a larger number of people worldwide are now using mobile gadgets for shopping and other purposes. Socio cultural factors affect businesses in other ways too. Cultural factors have an impact on how these ecommerce businesses market themselves. In several societies of the world ecommerce is still seen as a sign of Westernization due to which it has seen low growth in these areas. 16 | P a g e Technological: Technological factors are very important in the context of the ecommerce industry. It is because the industry relies heavily on technology. Everything is based on technology in e-retail from sales to customer service. All the ecommerce brands are in a race to be technologically ahead of their competitors. From Daraz to Pathao and Bikroy.com, every brand is investing a lot in technology to find faster growth. Technology decides several things in the ecommerce world from popularity to profits. The reason that Amazon is ahead of the others is because it is technologically ahead of the others. It has managed its customer experience so well that its popularity is very high. In this way, technology is a major influence on businesses and in case of ecommerce technological factors acquire a very special importance. Environmental: Environmental factors too have a special importance in the context of Ecommerce industry. While the direct environmental impact of this industry is very low and nearly zero, it still focuses heavily on sustainability. Brands like Amazon have invested heavily in technology. Even in Ecommerce there are several areas where investing in sustainability can be highly productive. From sustainable packaging to waste reduction and renewable energy there are several areas where the e-retailers can invest in sustainability. Amazon has invested in renewable energy to gain freedom from the use of non-renewable energy resources. Legal: Legal compliance is just as important for the businesses globally. Any tussle with the law can be a costly affair and even the e-retail brands can become a target unless they take care of compliance. It is why the big E-retail brands have separate teams to take care of the legal issues. Noncompliance can result in financial losses as well as loss of image and reputation. From labor laws to sustainability laws, there are several areas where the e-retail brands have to be careful regarding compliance. Moreover, these laws differ from nation to nation and market to market and compliance in every area is important. So, in case of the companies operating in countries like bangladesh law can lead to major pressures and an increase in operational costs. The e-retail brands also have to be careful about the applicable laws and compliance. 17 | P a g e 4.0 Market analysis 4.1 Market size A recent report looking at the Global cottage product consumption and export by 2012-2013 was worth an estimated $51.6 billion and is at pace to grow to $56.2 billion by the year 2014.In Bangladesh where the growth was like 5% in FY2014, now it is 10.7% in FY 2017. The growth rate is almost double. So the growth can very well have understood as well as the demand also. The research report has given enough proofs that the market is going to boom very soon. 4.2 Target market selection and customer segment Youth (Today’s trendy youth are hugely influenced by an influx of new fashion. Our aesthetic products will give them a vintage feeling.) Sophisticated people (The people who know the real value of fashion and more importantly culture will tend to have an emotional attachment to our products.) Massive market for woman (With almost 50% of Bangladesh’s population and some of our product lines being dedicated exclusively for women, it is bound to have a positive impact) Students especially from science background (One of our product lines, electronic accessories are dedicated only for them). Social Media Savvy graciously active on popular social networks like Facebook, Twitter, Instagram, Pinterest, and Tumblr Fashion Forward with a keen eye on their day to day wear, these male and female fashionistas dress to impress Addicted to Mobile they Instagram their food, check their Facebook status while waiting in line, and tweet every traffic disruption they experience. 18 | P a g e 4.3 Buyers Behavior However, when it comes to consumer behavior and trends most cottage products purchaser value t citing the reason over its brand name. Interestingly enough though, 73 percent prefer to purchase the same brand as the one they own with men showing more loyalty at 64 percent than women at 45 percent. Going deeper into the growing level of awareness around environmental sustainability and climate change, the cottage Incorporated 2013 Environment Survey found that 51 percent of consumers say that environmentally friendliness is important to their purchase decisions. Digging a little further, about 33 percent are actually more likely to seek out environmentally products for themselves. When it comes to the material of their products though, nearly 72 percent of survey respondents say that natural raw materials used for production are better for the environment than synthetics, with 51 percent of consumers willing to pay more for them. Such trends are driving global brands like Gucci, Timberland, and others to focus. 4.4 Competitor Analysis There are not much companies or organization who are selling the cottage products. The prominent one are Bengal craft, kumudini craft and Aarong . So for varieties of products the company are getting advantage here. Besides that, Aarong sell their cottage products offline while the other two are selling online. The prices are high in Aarong while other two charges less but do not have good marketing and promotion policy like Aarong have. The Company is getting advantages also from that point view. By swot analysis we see that Our strengths are new innovative designs and untapped market. Weakness are the customer’s loyalty to other brands. Our opportunity to expand the business and innovate new product is huge. Other new entrants threat our existence by copying our designs. 19 | P a g e 5.0 Marketing Plan 5.1 Overall marketing strategy For the marketing of the products as it is not well known the marketing is a big challenge for them. For marketing the company will follow two marketing strategy both online and offline. As we are getting government full fledge support so our first strategy is to arrange exhibitions to promote our product in various national event liker SME fair and showrooms for offline selling. The online or the internet world are the biggest arena to promote or to reach our customer. The online and offline marketing things are stated below. SEO: Our content and blogging efforts will be targeted at having us rank competitively for keywords like “long lost culture”, “tradition”, and “eco-friendly products”. Paid Search: We will invest in both Google Adwords and Facebook Ads to take advantage of their PPC services with optimized landing pages for conversion. Instagram: We will launch campaigns and contest to encourage user-generated images which we will then upload to our product pages to build a community around our brand and the values we stand for. TV Advertising Renessa for being the largest online business in terms of selling cottage products has using the concept of TV advertising from the very beginning of its journey. TV ads has become on the most important and vital way of communicating with the different guys from different sectors. It has potential market in Bangladesh and that’s why it’s still working better. Billboard: Renessa uses the painted billboard on that it can easily have to public access to share what actually this company is doing. It’s a huge opportunity for them to make them different in the market through the strategy of billboard selection. 20 | P a g e Facebook: Now a day’s not only personal branding but also for organizational perspective Facebook has been using worldwide. For this reason, Renessa also uses Facebook to reach its target customers as its online selling website where everyone can get all sorts of services like selling and purchasing anything. Renessa took Facebook as a potential source of sharing information and captures the market of the young generation. Radio Ads: In our country almost 73% mobile phone has radio accessibility and 34% use the utility of Radio. So Renessa uses the Radio ads strategy to reach the customers because it’s another easiest way to reach the customers. YouTube: Most of consumers in our country are using YouTube for their different purposes and Renessa is getting the real test from its marketing strategy. Mobile Marketing Advertising: Renessa has been using this marketing strategy to capture the market and information their offerings to the mass people. Those who have internet access and who is willing to buy something is the target customer of Renessa Networking: An extremely important way to promote your website is through networking. Renessa has been trying to build strong network among the country and create good image in the market. PR: We will promote our story, values, and fashion to leading fashion blogs and print magazines emphasizing our earth-friendly and ethically manufactured clothing Business Development: We will actively look for the most popular local fashion boutiques frequented by our target market that shares in our values and beliefs. 5.2 Marketing mix Service Product: The service is to replace the foreign products which are expensive rather resulting in using our own product. Price: Very cheap and convenient to any user of the product. Promotions: The service will be promoted though our app and digital marketing and will be promoted as a flexible and compatible product for user. Distribution: For distribution and smooth reaching of the customer there will be both online and offline distribution. 21 | P a g e 6.0 Management team and company structure 6.1 Management Team The management team has 5 developers and 3 system engineer for frond and back end development. The development process is to be supervised by head of R&D department who is hired by the company having an experience of 10 years in the IT field. For the operation and other business process will be supervised by CEO with association of CFO and MD and other two deputy managing directors. The marketing and sales department head is to implement the company policy in field hired by organization. 6.2 Board of advisors Since the business is in its initial phase and we need a lot of marketing strategy and technical assistances for smooth running of our business. The area head of BISIC will be an advisor for export, training and other technical assistance. 6.3 Board of directors The board of directors will be consisting of Chairman and CEO, CFO, MD, DMD and One independent director. 22 | P a g e 6.4 Company Structure Chairman CEO CFO MD 23 | P a g e R&D Head HeadMarketing 7.0 Operation plan 7.1 General Approach to operations As soon as we will be having the Trade License and TIN certificate, the development process will begin with a small development team. The approach for the main operations will be starting from the launch of website and developed apps. 7.2 Business Location The head office will be located in Motijhil commercial area as also the main inventory place. Besides there will be four more hub in Uttra , Rampura ,Bonani and in Gulshan . The sales will be conducted through websites and apps in line with this 5 hub and gradually three or four more hub will be established in the metropolitan city of other divisions of the country. 7.3 Facilities and Equipment The facilities that Renessa will give is the buy and sell of traditional products and also loan and other support for the suppliers with low amount of interest. Not only that the supplier or seller will be able to do free marketing to make their products known. The equipment’s are printers, computer, routers, server, websites and apps which are the prime tools to sell products and to reach customers. The website and app is user friendly and payments can be made through easy medium via individual account and also via Bikash, rocket, Paypal , Payza , Pioneer. 24 | P a g e 8.0 Design and development plan 8.1 Development status and task To ensure the highest customer satisfaction Renessa has started some development project which is still near the dear of implementation as there is yet to check market and financial feasibility. Some new features are tending to be added with the old features. They are designed and other apps for android user are in the development process. 8.2 Challenges and risk The most vital challenge is the maintenance of the website and inventory. Inventory is the place where the inbounding and outbounding work take place. The server management is also a great concern. As we have very few members as human resource and a traffic and overflow might cause the whole system to be collapsed. That can block the service which can cause customer dissatisfaction. 8.3 Property issues Trade License and TIN certificate- The substance of the business is to be secured by the exchange permit and TIN authentication. Trademark- Business Logo and Tagline will be secured by the trademark Copyright- Website will be subjected to copyright security Patent- The application we will give is to be protected and the administration is to be limited to be duplicated by different associations. 25 | P a g e 9.0 Financial Projection Forecasted Income Statement Pro Forma Income Statement Sales Direct Cost of Sales Other Production Expenses Total Cost of Sales Gross Margin Gross Margin % Expenses Payroll Sales and Marketing and Other Expenses Depreciation Leased Equipment Utilities Insurance Rent Payroll Taxes Other Total Operating Expenses Profit Before Interest and Taxes EBITDA Interest Expense Taxes Incurred Net Profit Net Profit/Sales 26 | P a g e Year 1 Year 2 Year 3 395,650 610,000 750,000 50,370 82,000 105,000 50,370 82,000 105,000 100,740 164,000 210,000 294,910 446,000 40,000 74.54% 73.11% 72% 177,600 0 7,140 0 6,000 6,000 24,000 26,640 0 247,380 47,530 54,670 13,830 10,110 23,590 5.96% 192,600 130,000 7,140 0 6,000 6,000 24,000 28,890 0 394,630 51,370 58,510 12,750 11,586 27,034 4.43% 212,000 150,000 7,140 0 6,000 6,000 24,000 31,800 0 436,940 103,060 110,200 12,570 27,147 63,343 8.45% Forecasted Balance Sheet Year 1 Year 2 Year 3 Assets Current Assets Cash Inventory Other Current Assets Total Current Assets 137,293 168,118 220,978 6,270 10,207 13,070 19,800 39,600 59,400 163,363 217,926 293,448 Long-term Assets Long-term Assets Accumulated Depreciation Total Long-term Assets 50,000 50,000 50,000 7,140 14,280 21,420 42,860 35,720 28,580 Total Assets 206,223 253,646 322,028 Liabilities and Capital Year 1 Year 2 Year 3 Current Liabilities Accounts Payable 9,633 31,822 38,661 Current Borrowing 0 0 0 Other Current Liabilities 0 0 0 9,633 31,822 38,661 Subtotal Current Liabilities Long-term Liabilities 128,400 126,600 124,800 Total Liabilities 138,033 158,422 163,461 Paid-in Capital 200,000 200,000 200,000 Retained Earnings Earnings 23,590 27,034 Total Capital 68,190 95,224 158,567 Total Liabilities and Capital Net Worth 27 | P a g e 63,343 206,223 253,646 322,028 68,190 95,224 158,567 Forecasted cash flow statement Pro Forma Cash Flow Year 1 Cash Received Cash from Operations Cash Sales Subtotal Cash from Operations Additional Cash Received Sales Tax, VAT, HST/GST Received New Current Borrowing New Other Liabilities (interest-free) New Long-term Liabilities Sales of Other Current Assets Sales of Long-term Assets New Investment Received Subtotal Cash Received Expenditures Expenditures from Operations Cash Spending Bill Payments Subtotal Spent on Operations Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out Principal Repayment of Current Borrowing Other Liabilities Principal Repayment Long-term Liabilities Principal Repayment Purchase Other Current Assets Purchase Long-term Assets Dividends Subtotal Cash Spent Net Cash Flow Cash Balance 28 | P a g e 395,650 395,650 Year 2 610,000 610,000 Year 3 750,000 750,000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 395,650 610,000 750,000 Year 1 Year 2 Year 3 177,600 103,957 281,557 192,600 364,975 557,575 212,000 463,540 675,540 0 0 0 21,600 19,800 0 0 322,957 72,693 137,293 0 0 0 1,800 19,800 0 0 579,175 30,825 168,118 0 0 0 1,800 19,800 0 0 697,140 52,860 220,978 29 | P a g e