The desire of your heart will be fulfilled, only if you believe in yourself.
Success needs great confidence and trust in yourself, and great personality.
Identify your strengths and weaknesses to work on.
What is/are
Strengths and limitations
Excellence
You like the best about yourself
Need to bring tremendous positive influence in your life
Makes you happy
Like to change the most about yourself
You most proud of achieving in life
Wish you always had and where and how you are looking for it.
Personality – what you perceive in your mind. It influence greatly on physical
appearance. It is what you are and your identity.
Types of Personality:
The Leader (+ve traits):
Independent
Direct to the point
Don’t mind taking risks in order to achieve what they want
Enjoy change
Focused & intensive
The Leader (-ve traits):
Regular activity and schedule bores them
They do work fast and expect same from others. This makes them appear insensitive
The Socializer (Extroverts) (+ve traits):
Love to travel and be part of groups
Centre of attention
Love the limelight and hype
Personality is supportive for others as they are direct in their approach
The Socializer (Extroverts) (-ve traits):
Important to be liked by others
Can easily hurt if someone doesn’t care for them and take it personally
Emotionally weak
The Perfectionists (+ve traits):
Thrive on details, accuracy and takes everything seriously
Very neat, very calculated and very precise on what they do
Very consistent, predictable and dependable
Deep, thoughtful and very sensitive
The Perfectionists (-ve traits):
Makes a decision after taking time and after checking all the facts and satisfied that
everything is correct
Spend too much time with details which can affect the work schedule
The Hermit (Introverts) (+ve traits):
Doesn’t like change
Doesn’t mind doing same thing over and over
Punctual and Consistent
The Hermit (Introverts) (-ve traits):
Tends to keep to themselves
Shy and Arrogant
Disturbed by new challenges and their work efficiency is affected
The Achievers: The achievers are energetic, Optimistic, Self-assured and Goal oriented.
They get along well with the co-workers and are friendly.
They have gripped with fear of failure or of not being seen as successful. They keep on
struggling to hang on to their success.
The Romantic:
The romantics have sensitive feelings and are warm and perceptive. They like to get
plenty of compliments. They like to be creative and have good sense of humor.
They face problem when they are experiencing dark moods, of emptiness and despair,
feelings of self-hatred and shame, feeling hurt when someone misunderstands them,
fearing being abandoned, longing for what they does not have.
The Questioner:
The questioners are responsible and trustworthy. They like to be direct and clear. They
value loyalty to the friends, family, groups and causes.
They like others to listen to them carefully.
They fear failures. They tend to be critical of themselves when they have not lived upto
their own expectations.
The Adventurer:
The adventurers are optimistic, lively and energetic. They expect you to appreciate their
grand vision and listen to their stories. They are optimistic and doesn’t let life’s troubles
get them down. They are spontaneous and free spirited.
An adventurer faces a problem when he doesn’t have enough time to do all the things he
wants to, and is unable to complete the things he starts.
The peacemaker:
The peacemakers are receptive, good natured and supportive. They are very caring and
concerned about others. They like to listen and be of service, but do not take advantage of
this.
The peacemakers face problems when they are misunderstood. They are sensitive to
criticism and take it personally. They may be confused about what they really want and
worry too much about what others will think of him.
Leadership
Becoming a leader is a constant process of self evaluation and learning.
A leader is recognized through its behavior and people management skills.
A few traits of a good leader are:
Take a stand Step out and stand to your point
Communicate often Discuss your ideas and actively participate in meetings and mails.
Learn from past and mistakes
Listen actively
Plan your strengths You must do things that will make people want to work with you
and demonstrate that you are complete and confident. Make use of very opportunity to
learn and demonstrate
Believe in yourself Have +ve self image. Be natural with your leadership approach.
Make yourself visible There is nothing arrogant in letting people know about what you
did and what can you do. Participate in activities that put you in spotlight. Don’t take
responsibility you can’t handle well. Take enough work that you can match with quality.
Smile It helps you relax and makes people easy to approach you.
7 Characteristics of good individuals are:
+ve Attitude
Creativity
Ability to execute
Ability to motivate others
Reliability and integrity
Flexibility
Belief in delegation
Skills that shapes your personality:
Presentation skills: Present and project yourself. What people see is what people think.
Speaking before the audience is the opportunity provided. Making a presentation in front
of large audience is not all that difficult if a few factors are kept in mind.
Maintain a +ve attitude. 93% people concentrate on voice and body language while only
7% are concerned about the content
Prepare the material in the systematic order and points should be clear.
Never memorize the content instead understand the presentation and the flow. You can
make a cheat, sheet or cue cards.
Structure your speech around 3 points so that people can easily remember. E.g. 1,2,3 or
A,B,C
Always make the purpose of the presentation in the start and always conclude the
presentation in the end.
Ask if they have any question in the end. It makes the presentation more interactive.
Exercise self control. If you feel nervous then stop & take deep breath. It will relax you.
Synchronize your body language with your ideas.
Dress properly and comfortably as people tend to judge you in first 10 seconds.
Maintain a steady eye contact with the audience.
Do not shuffle on the stage, it distracts the audience.
Project a simple straight and confident posture and always maintain a smile.
Presentation Checklist:
Dress
Content
Confidence
Alternate plans
Negotiation Skills:
In a successful negotiation, everyone wins.
Negotiation means developing an ability to resolve the disputes and conflicts.
Effective negotiation includes willingness to work with other people and reach out its
solutions that everyone is comfortable with.
Key is clear communication which involves 3 skills: Understanding | Speaking |listening
Conflict Management:
Conflicts at home or workplace are inevitable. Conflict occurs when individual or group
does not obtain what they need.
Conflicts can be minimized or predicted if early indicators are recognized.
Honest communication will help you develop a sound resolution.
For effective conflict management:
Avoid win-loose statements
Identify the possible cause
Discuss and not argue
Respect opinions
Communicate honestly
Address the issue and not an individual
Present a logical solution
Time Management:
Time can’t be managed; we can only manage ourselves and our use of time.
80-20 rule: 80% of unfocused effort generates only 20% result, while 20% of focused
effort generates 80% result.
Always set goals. Check if result will be worth the time and effort you put in.
Break the task if seems big. Attack the task in stages.
Motivation is a crucial factor. Reward yourself every time you achieve your goal.
Make a fresh to do list at the start of everyday. Arrange the task in priority in order to
finish them and strike of as when you finish them.
Minimize the interruptions you face during the day. Attend to them only when necessary.
Leave the “I will do it later” approach.
Stress Management:
Maintain a daily stress diary having columns: Time, Stress Event, Level, Reaction and
Coping Response. It will help you to understand: cause of stress; the levels of stress at
which you operate most effectively; how you react to stress, and whether your reactions
are appropriate and useful.
Make an entry in diary after each incident.
Prepare a list with most frequent stresses on top.
Prepare a second list with most unpleasant on the top and least unpleasant on the bottom.
Looking at both of the lists, those on the top of each list are the most important for you to
learn to control.
Look at the diary and analyze the situations of stress and how was you feeling and how
did you handle them.
Anger Management:
It is about controlling your anger before the anger takes control of you.
First step is to identify what makes you angry.
Strategies to control your anger:
Communicate: Express your needs and talk about issues that bother you.
Listen: Listen actively what other person has to say. Acknowledge their point of view and
think logically.
Understand: Analyze the situation and understand your role in the conflict. Accept that
you may not always know the best.
Speak: Be assertive, not aggressive. Express your opinion honestly. Try not to talk when
you are still upset.
Stay Calm: Use relaxation techniques like counting from 1 to 10 or taking 10 deep
breaths to stay calm.
Change the Environment: If your anger is out of control, move away from the situation.
Spend some time with yourself till you feel relaxed enough to confront the topic again.
Make an Anger Log: Every time you are angry, make a note of the cause and
consequences of your anger. Analyze the result and work on controlling it.
Smile: Nothing can de-stress like humor. Try to see the funny side of the situation. Keep
a smile. It will help you accepting the situation more gracefully.
Communication Skills:
Verbal Communication:
Structure of Verbal Communication:
Content: Content should be simple, logical and relevant.
Organization: Use a sequence to organize the contents
Style: You must be cautious of the choice of the words, grammar and language usage.
Use an appropriate tone to address the audience.
Delivery: Maintain constant eye contact with listeners. Be well groomed and
appropriately dressed. Use positive statements rather than negative ones.
Written Communication:
Use active voice instead of passive voice.
Be brief. Write to express, not to impress.
Be clear. Use clear and relevant words. Think of yourself in place of the reader.
Be positive. Use positive words and expressions that communicate the positive energy
and enthusiasm.
Use KISS principle. Keep It Short and Simple
Decide on the objective before you start writing.