dyad - group of two people small group - three people to twelve people Three groups of needs for a group Procedural Needs - housekeeping requirements of the group. -Deciding when and where the group is to meet -Reserving the room, checking the number of chairs, making sure the heat or air conditioning is on. -Setting the agenda of each meeting. -Starting the metting. -Taking notes during the meeting. -Preparing and distributing any written handouts needed for the meeting. -Summerizing the groups progress at the end of the meeting. Task needs - actions to assist the group in completing a task. -Analyzing the issues facing the group. -Distributing the workload among the members. -Collecting information. -Soliciting the views of other members -Keeping the group from going off on a tangent/ -Considering all ideas regardless of merit. -Formulating criteria for judging the most effective solution -Helping the group reach consensus on its final recommendations. Maintenance Needs - interpoersonal relations in the group -How well members get along with each other. -How willing members are to contribute to the group. -Whether members are supportive of each other. -Whether members feel satisfied with the groups accomplishments and direction. -Whether members feel good about their roles in the group Fulfill individual assignments avoid personal conflicts encourage full participation keep discussion on track Reflective thinking method - American Philospher John Dewey 1.define the problem 2.analyse the problem 3.establish criteria for solving the problem 4.generate potential solutions 5.select the best solution -