Uploaded by Daniel Trinh

dtrinh CareDeliveryModel 011418

Care Delivery Model
Daniel Trinh
Rasmussen College
Author Note
This paper is being submitted on January 14, 2018, for Tyler Dean NUR3294 Essentials
of Professional Nursing course.
Care Delivery Model
Care Delivery Model
In the nursing field of practice, there are various methods that are used to provide safe,
quality, effective, and professional care to the promote health and wellness of patients or family
members in a healthcare setting. When selecting a care delivery model, health facilities and
businesses need to consider multiple factors before implementing their desired plan of care. For
example, factors may include the health center’s current nursing resources, their goals for
delivering patient care, the holistic process of the model, and if it can advance the quality and
safety of care administered to clients. One of the most popular care delivery models that are
being implemented and practiced in numerous health care settings globally is patient and familycentered care. This nursing care delivery model incorporates developing a mutual partnership
with the patients, family members, and health team to formulate plans, procedures, interventions,
and evaluations to promote the health and wellness of the clients. What differentiate patient and
family-centered care from other care models is that the patient or family members are the source
of control in deciding their health and they are viewed as partners with their healthcare providers
(Potter, Perry, & Stockert, 2017).
Implementing patient and family-centered care model in a health facility will positively
impact the ability to deliver holistic care because health providers have accessibility to their
patient’s values, beliefs, and culture through a mutual partnership. The Institute for Patient and
Family Centered Care identified that their model had to incorporate four core concepts in the
delivery of care which are respect, information sharing, participation, and collaboration with
patients or family members. These factors encourage the patient or family members to engage in
the development of their health plans, interventions, and evaluations. The patient or family
members can collaborate with their health team by voicing their opinions, educating the team of
Care Delivery Model
their beliefs and cultural background, asking questions and sharing information regarding their
medical history, and addressing preferences that relate to their total care. Applying these
concepts allows nurses to have a better understanding of their patient’s values, goals, and
expectations to which they can use to develop a holistic care plan (Potter, Perry, & Stockert,
2017). When holistically caring for a patient or family, it is important to treat them as a whole,
which includes tending to their mind, body, and spirit. In patient and family-centered care, the
clients are treated as a whole person or system capable of and responsible for participating in
their health promotion and disease management. Having nurses support and encourage their
patients to engage in their healthcare delivery allows them to develop holistic methods of care
that are specific to their desires and effective in ensuring quality and safety (Schub &
Balderrama, 2017).
In regards to impact that the model will have on the organization resources, incorporating
a patient and family-centered care delivery model will reduce overall healthcare cost. Having a
therapeutic alliance with patients and family members “promotes better coordination of patient
care and the careful selection of highly individualized strategies for disease prevention and
treatment” (Schub & Balderrama, 2017). The utilization of this care delivery model grants health
care providers the ability to collaborate side by side with their patients and give them the power
to control their situation which results in the focus of a specialized procedure unique to their
preference. When pertaining to the staff of the facility, there is no need to increase or decrease
the current amount of employees because the healthcare providers will be working as a team
with their patients and have an established mutual support system. The only addition that would
have to be incorporated into health centers that use this model is continuing education courses
focused on understanding different cultures and beliefs, communication styles and skills, and
Care Delivery Model
how to effectively collaborate with patients and colleagues to promote health and wellness.
Being knowledgeable and having experience in these practices will give nurses and healthcare
provider the ability to deliver “safe, effective, efficient, timely, and equitable care” for their
patients (Schub & Balderrama, 2017).
When addressing autonomy of the workers in comparison to their patients, the patient and
family-centered model focuses on respecting the autonomy of the client rather than the provider.
As mentioned previously, there is a therapeutic alliance between the healthcare provider and the
patient or family so decisions are made in collaboration with one another. The relationship
between the patient and provider emphasizes empathy and respect for one another and serves as
the foundation for individualized care (Fix et al., 2018). In (Fix et al., 2018), there was a study
conducted that viewed healthcare employee’s perception on patient and family-centered care.
Many of the workers that were interviewed thought it was impactful to focus on the patients as a
whole which includes their life context, personality, social support, and spirituality. Healthcare
providers also mentioned how practicing the patient and family-centered care model allows them
to see their patient as a person rather than a disease that needs to be treated. For example, a
provider may ask their patients about their future goals and what they plan to do after treatment.
With received feedback from the patient, the provider has the opportunity to implement postintervention plans so that they can meet these goals and plans (Fix et al., 2018).
All in all, the patient and family-centered care model ensures client satisfaction by
allowing them to have control health care and treatment. Patients find it relieving that their health
providers focus on addressing their physical, psychological, and social needs while taking in
consideration their previous experiences. With this information, health care providers are able to
develop a general plan of care that can be personalized by the patient or family members
Care Delivery Model
involved (Potter, Perry, & Stockert, 2017). Patients also find satisfaction in having the ability to
engage in developing a care plan and working alongside their health care provider as a person
because it enhances their self-care ability and perception of quality healthcare. Overall, patient
and family-centered care should be implemented into all healthcare facilities because of its cost
effectiveness, ability to increase patient and employee satisfaction, and method to ensure quality
and safe care (Schub & Balderrama, 2017).
Care Delivery Model
Fix, G. M., Lukas, C. V., Bolton, R. E., Hill, J. N., Mueller, N., LaVela, S. L., & Bokhour, B. G.
(2018). Patient-centred care is a way of doing things: How healthcare employees
conceptualize patient-centred care. Health Expectations, 21, 300-307.
Potter, P. A., Perry, A. G., & Stockert, P. (2017). Fundamentals of nursing (9th ed.). St.Louis,
MO: Elsevier.
Schub, T., & Balderrama, D. (2017, February 17). Patient-Centered Care: Overview. Retrieved
from CINAHL Nursing Guide database.