Running head: CARE DELIVERY MODEL Care Delivery Model Daniel Trinh Rasmussen College Author Note This paper is being submitted on January 14, 2018, for Tyler Dean NUR3294 Essentials of Professional Nursing course. 1 Care Delivery Model 2 Care Delivery Model In the nursing field of practice, there are various methods that are used to provide safe, quality, effective, and professional care to the promote health and wellness of patients or family members in a healthcare setting. When selecting a care delivery model, health facilities and businesses need to consider multiple factors before implementing their desired plan of care. For example, factors may include the health center’s current nursing resources, their goals for delivering patient care, the holistic process of the model, and if it can advance the quality and safety of care administered to clients. One of the most popular care delivery models that are being implemented and practiced in numerous health care settings globally is patient and familycentered care. This nursing care delivery model incorporates developing a mutual partnership with the patients, family members, and health team to formulate plans, procedures, interventions, and evaluations to promote the health and wellness of the clients. What differentiate patient and family-centered care from other care models is that the patient or family members are the source of control in deciding their health and they are viewed as partners with their healthcare providers (Potter, Perry, & Stockert, 2017). Implementing patient and family-centered care model in a health facility will positively impact the ability to deliver holistic care because health providers have accessibility to their patient’s values, beliefs, and culture through a mutual partnership. The Institute for Patient and Family Centered Care identified that their model had to incorporate four core concepts in the delivery of care which are respect, information sharing, participation, and collaboration with patients or family members. These factors encourage the patient or family members to engage in the development of their health plans, interventions, and evaluations. The patient or family members can collaborate with their health team by voicing their opinions, educating the team of Care Delivery Model 3 their beliefs and cultural background, asking questions and sharing information regarding their medical history, and addressing preferences that relate to their total care. Applying these concepts allows nurses to have a better understanding of their patient’s values, goals, and expectations to which they can use to develop a holistic care plan (Potter, Perry, & Stockert, 2017). When holistically caring for a patient or family, it is important to treat them as a whole, which includes tending to their mind, body, and spirit. In patient and family-centered care, the clients are treated as a whole person or system capable of and responsible for participating in their health promotion and disease management. Having nurses support and encourage their patients to engage in their healthcare delivery allows them to develop holistic methods of care that are specific to their desires and effective in ensuring quality and safety (Schub & Balderrama, 2017). In regards to impact that the model will have on the organization resources, incorporating a patient and family-centered care delivery model will reduce overall healthcare cost. Having a therapeutic alliance with patients and family members “promotes better coordination of patient care and the careful selection of highly individualized strategies for disease prevention and treatment” (Schub & Balderrama, 2017). The utilization of this care delivery model grants health care providers the ability to collaborate side by side with their patients and give them the power to control their situation which results in the focus of a specialized procedure unique to their preference. When pertaining to the staff of the facility, there is no need to increase or decrease the current amount of employees because the healthcare providers will be working as a team with their patients and have an established mutual support system. The only addition that would have to be incorporated into health centers that use this model is continuing education courses focused on understanding different cultures and beliefs, communication styles and skills, and Care Delivery Model 4 how to effectively collaborate with patients and colleagues to promote health and wellness. Being knowledgeable and having experience in these practices will give nurses and healthcare provider the ability to deliver “safe, effective, efficient, timely, and equitable care” for their patients (Schub & Balderrama, 2017). When addressing autonomy of the workers in comparison to their patients, the patient and family-centered model focuses on respecting the autonomy of the client rather than the provider. As mentioned previously, there is a therapeutic alliance between the healthcare provider and the patient or family so decisions are made in collaboration with one another. The relationship between the patient and provider emphasizes empathy and respect for one another and serves as the foundation for individualized care (Fix et al., 2018). In (Fix et al., 2018), there was a study conducted that viewed healthcare employee’s perception on patient and family-centered care. Many of the workers that were interviewed thought it was impactful to focus on the patients as a whole which includes their life context, personality, social support, and spirituality. Healthcare providers also mentioned how practicing the patient and family-centered care model allows them to see their patient as a person rather than a disease that needs to be treated. For example, a provider may ask their patients about their future goals and what they plan to do after treatment. With received feedback from the patient, the provider has the opportunity to implement postintervention plans so that they can meet these goals and plans (Fix et al., 2018). All in all, the patient and family-centered care model ensures client satisfaction by allowing them to have control health care and treatment. Patients find it relieving that their health providers focus on addressing their physical, psychological, and social needs while taking in consideration their previous experiences. With this information, health care providers are able to develop a general plan of care that can be personalized by the patient or family members Care Delivery Model 5 involved (Potter, Perry, & Stockert, 2017). Patients also find satisfaction in having the ability to engage in developing a care plan and working alongside their health care provider as a person because it enhances their self-care ability and perception of quality healthcare. Overall, patient and family-centered care should be implemented into all healthcare facilities because of its cost effectiveness, ability to increase patient and employee satisfaction, and method to ensure quality and safe care (Schub & Balderrama, 2017). Care Delivery Model 6 References Fix, G. M., Lukas, C. V., Bolton, R. E., Hill, J. N., Mueller, N., LaVela, S. L., & Bokhour, B. G. (2018). Patient-centred care is a way of doing things: How healthcare employees conceptualize patient-centred care. Health Expectations, 21, 300-307. https://doi.org/10.1111/hex.12615 Potter, P. A., Perry, A. G., & Stockert, P. (2017). Fundamentals of nursing (9th ed.). St.Louis, MO: Elsevier. Schub, T., & Balderrama, D. (2017, February 17). Patient-Centered Care: Overview. Retrieved from CINAHL Nursing Guide database.