The e x ecuTi v e c a r d
Features and Benefits Guide
Table of ConTenTs
The strength and legacy of
the J.P. Morgan brand
Benefits that meet the needs
of the modern Executive
WELCOME
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ExECutivE SErviCE
5-6
ExtEnSivE travEL PrOtECtiOn
7-8
EnHanCED BEnEfitS
aPPEnDix
ThE J.P. Morgan ExEcuTivE card
9-10
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It is our pleasure to welcome you to the J.P. Morgan
executive Card. this exclusive card offers travel
benefits and privileges that will ease the demands
of your corporate travel experience.
the J.P. Morgan Executive Card provides you with
access to a team of executive service professionals
who are trained to understand your needs and get
results for you.
We understand that travel places extra demands on
your schedule. the J.P. Morgan Executive Card delivers
premium travel benefits that give you the access and
comfort you deserve when you are away from the office.
ThE J.P. Morgan ExEcuTivE card
Tailored for the Executive Experience
With your Executive Card, you also gain 24/7 access
to the J.P. Morgan Concierge service, to assist you
with virtually anything you need, anywhere you are,
any time day or night. it is the behind the scenes
support you need to exceed the expectations of clients
and colleagues.
as you read the following pages, you will notice
additional card benefits available to you, including
extensive Travel Protection and other enhanced
benefits. these privileges provide you with the
flexibility and assurance you need as you navigate
your demanding business travel schedule.
one call into our Executive Service team will take care
of any needs you may have as you get started. We are
pleased and honored to count you as one of the select
Executives we serve and encourage you to contact us
with any inquiries you may have.
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ExEcuTivE SErvicE
at J.P. Morgan, our Executive Service professionals
exeCuTIve servICe TeaM
One phone call provides you with immediate and direct access
to our Executive Service team 24 hours a day, 7 days a week.
Your call will be directed to a live person every time.
Our team is prepared to assist you with any questions you may
have about the J.P. Morgan Executive Card such as:
understand your needs and they are committed to
• Current card balance
providing you with timely information, options and
• available credit line
solutions with every inquiry.
• recent transaction history
• travel benefits and more
J.P. Morgan ConCIerge servICes
You have access to a personal Concierge at your convenience.
this premium service is an indispensable tool for Executives
who want to make every experience special.
With the Executive Card, your Concierge is always at your
service to arrange:
• Dinner reservations at the world’s finest restaurants
• Every detail of your trip, including requests for airline or
hotel booking or upgrades
• travel destination assistance including duty and customs
information, car service arrangements and more
• the finest seats at the theater or sporting events
• Personal travel for accompanying family members
Contact the executive service Team at 1-866-579-3249 to help
you reach the Concierge. Or check the number on the back of
your card to reach the J.P. Morgan Concierge around the clock.
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ExTEnSivE TravEl
ProTEcTion
Protecting yourself and your personal items is
serious business when you’re traveling. That’s
why J.P. Morgan has constructed your card with
extensive travel protection and coverage.
Travel aCCIdenT InsuranCe
$1,000,000 in travel accident coverage gives you added peace
of mind when you’re traveling in the u.S. or abroad. this benefit
covers you, your spouse and dependents against accidental loss
of life, sight, speech or hearing while riding as a passenger in
any licensed common carrier – plane, boat, train or bus. You
receive this coverage at no additional cost every time you
purchase a ticket using the J.P. Morgan Executive Card.
losT luggage ProTeCTIon
Your luggage and its contents are automatically covered for
up to $5,000 in losses when a common carrier ticket is paid
with your J.P. Morgan Executive Card. this coverage applies
to your carry-on and checked luggage and exceeds the
industry standard.
eMergenCY MedICal and denTal Coverage
this benefit provides you with secondary coverage for
emergency treatments up to $2,500 for medical, surgical
and dental conditions that might arise during a trip.
HoTel burglarY
Protect your personal property when traveling with $1,000
of secondary coverage in the event of theft in your hotel room
when you book your accommodations with the J.P. Morgan
Executive Card. Coverage is limited to certain countries
and items.
eMergenCY evaCuaTIon
You are eligible for up to $10,000 in coverage for expenses
incurred due to an emergency evacuation that occurs while
traveling on a trip paid for with your J.P. Morgan Executive Card.
Car renTal Coverage
Primary worldwide* coverage is provided for repair or
replacement of a damaged or stolen rental vehicle. to receive
this benefit, you must decline the Collision/Damage Waiver, or
similar provision, offered by the vehicle rental agency.
*Some high risk countries may be excluded
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EnhancEd BEnEFiTS
We understand that enhanced benefits are a major
reason why Executives look for and carry a premium
card. The J.P. Morgan Executive card provides
convenience and added security while across town
or around the world.
WorldWIde aCCePTanCe
the power to use your card wherever you are, whenever you
need it. J.P. Morgan cards are accepted at more than 28 million
locations worldwide.
fraud ProTeCTIon
J.P. Morgan knows that security is critical. We have processes
in place to monitor and quickly act on any potential fraud
activity that may occur on your account. You can feel secure
knowing that you are carrying a J.P. Morgan Executive Card.
eMergenCY Card requesTs
in the event that your card is lost or stolen, we will rush a
new card to you virtually anywhere in the world, within 24
to 48 hours.
eMergenCY TICkeT rePlaCeMenT
Losing your travel tickets, passport, visas, or other important
travel documents is frustrating. if it ever occurs, we will
help you contact local authorities, assist you in expediting
new documents, and make arrangements for replacement
transportation tickets.
for assistance with any of these services, please do not
hesitate to call: 1-866-579-3249.
aPPEndix
We are confident you will enjoy the premium services
offered on the J.P. Morgan executive Card. refer to the
information below for important contact information.
exeCuTIve servICe
if you have questions about your account, please contact
the Executive Service team at 1-866-579-3249.
IMPorTanT doCuMenTs
Enclosed in this package you will find the Insurance Program
Terms, your Guide to Benefits document and
your Cardholder Agreement.
© 2010 JPMorgan Chase & Co. all rights reserved.
JPMorgan Chase bank, n.a. Member fdIC.
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F03-H778-9