Ch.8
Managing employees ethics, Engagement, retention and Fair
treatment
“ Reading only “
This chapter include the
following:
1- Ethics and fair treatment at work.
2- Managing employee discipline and privacy.
3- Managing Dismissals.
4- Managing voluntary employee turnover and retention.
5- Employee engagement.
1- Ethics and fair treatment at
work.
!! Why
ethics is
important
?
Cont.
Ethics is
not
theoretical
Managers
decisions
like
retention or
downsizing
followed by
ethical
consequenc
es
So, what is Ethics ?
Ethics the principles that governing
behavior of an individual or group
The standards people use to
decide what to conduct
It’s a normative judgment or
Morality
Ethics
Law
What is the relation between
ethics and law ?
Law is not the best guide of
ethics !!
Something may be legal but
not ethics
Or may be right or ethically but
not legal
What shapes ethical behavior
at work ?
1- Moral awareness.
2- Moral disengagement.
3- the most powerful morality comes from within.
4- An unmet goal.
5- offering rewards for ethical behavior can
backfire.
6- Employers should have strong ethics code.
7- openly talk about ethics.
8- Moral compasses.
Example on Non ethical
behavior from supervisors
Bullying
Singling out someone to
harass and mistreat them
Bullying include
Bullying
Imbalance of power
Intent to cause harm
Repetition
Bullying can take many forms:
- Verbal
- Social
- Physical
- Cyber bullying
Research Insight !
Studies revealing that only people who own
high cognitive and intellectual ability who
suffer bullying !
Why we have to treat
employees fairly !
Employees
People
Human capital
Knowledge workers
Fairness has organizational
implications:
Fairness increase loyalty,
commitment and satisfaction so,
increase productivity and
profitability.
2- Managing employee
discipline:
Rules and
regulation
Employees
sensible
Employees
discipline
Cont.
Discipline is a supplementary process of
orientation is to keep employees know
about rules and regulations and told them
in written ways what isn’t permitted at work
include poor performance, alcohol and
drugs.
Two types of discipline
1- Discipline with penalties.
2- Non- Punitive discipline.
-----------------------------
1- Discipline with penalties:
Oral warning.
Written warning
Suspension fro the job
Discharge
Cont.
2- Non- Punitive discipline:
- Issue an oral reminder
- after 6 weeks Issue an employees formal written
reminder and put it in their personnel file.
- Followed 6 weeks give 1 day paid leave.
- Followed 1 year the 1 day paid suspension is purged from
the person’s file
3- Managing Dismissals
The best way to handle dismissals to avoid it !
Many dismissals starts with bad hiring decisions.
The employee’s dismissals should be compatible with
the law.
The employee interviewed before dismissals at the
termination interview as follow:
1- plan the interview carefully.
2- get to the point
3- describe the situation
4- Review the benefits
5- Identify the next step.
What is the difference between
termination interview and exit
interview?
Termination interview made when the
employees be discharged but exit
interview made when employees want
to leave the job.
Layoff, downsizing and pay
cuts
- Layoff occur when the company discharge the
employees in the time of recession and reduce
costs.
- Pay cuts is temporary lay off combined with
cutting work hours and mandating short
vacation.
- At downsizing and layoff you have to be sure
that you let go the right people, ensure that
employer discharge the employees in right and
fair way and finally ensure security.