SIP : Fidelio 30 days backup System Service Improvement Background: Possible Root Causes: It is seen that generally printers are a concern in every property and according to usage it gets faculty often. It also has a high user call category *as the printer is widely used, the parts gets though its life fast Consumables are model specific so for old printers its hard to find spares New models of printers are in market, can’t be replaced often if we invest through buying Goal Statement: While planning for Printing solution for VBT Dwarka, we thought of getting a out source model. Benefits: Solutions: 1) No CAPEX investmenet 2) New models can be purchased according to user requirement 3) All spares and maintenance is in vendors scope 4) Save in AMC charges 5) BIG saving as cartridges are cheaper 1. 2. 3. 4. We have out sourced the printing solution Vendor provides printers free of cost Only we have to buy cartridges from him Models as per user requirement