Chapter 3 Ethical and Legal Responsibilities © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics • Ethics – System of principles for determining right and wrong – Guides decision making – Helps with difficult and complex problems – Varies among cultural groups – Influenced by religion, history, and collective experiences © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics • Ethical dilemmas – Situations that have no clear answers or correct courses of action Values Action Contradiction Criminals should be punished for their crimes. Capital punishment for convicted murderers If it is wrong to kill, can society justify killing anyone, even a criminal? © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and Health Care • Many health care issues involve ethical decisions • Hippocrates was concerned with medical ethics – Hippocratic Oath • respect the privacy of my patients • for the benefit of the sick, all measures that are required • prevent disease whenever I can © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and Health Care • Impact of technological advances – Definition of life • Who makes that decision? • Anencephalic babies are born without a brain, only a brain stem. They have no hope for a life other than a vegetative state. • Should they be kept alive? © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. caviteniofilipino.blog... Ethics and Health Care – Expense of care • How are health care dollars dispersed? • Should life support be withdrawn from patients who are in comas and judged to have no chance of revival, pensionriskmatters.com – after one year? – After five years? » Stories of people waking up after 19 and 23 years in a coma © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. healthjournalism.org Question • True or False: – A good system of ethics will provide answers to most health care decisions. • False – Many health care issues have no easy answers and present serious ethical dilemmas © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Professional Codes of Ethics • Standards of professional conduct – Ensure high quality of care – Developed by professional organizations • Codes provide guidelines and standards of behavior for a specific occupation, not ethical issues caviteniofilipino.blog... © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Personal Values • Values are the beliefs that provide the foundation for making decisions, guide our behavior and priorities • They are influenced by family, religion, education, and personal experience • Values are what an individual believes to be most important in their life • Values are not necessarily right or wrong © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Personal Values • When might values conflict with your job? – You believe differently than the job policies • HIV or abortions © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • Which of the following is an example of a value? A. Law that protects the welfare of patients B. Professional code for behavior C. Personal belief that education is necessary for a satisfying life C. Personal belief that education is necessary for a satisfying life © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and the Law • Ethics provide general principles on which laws are based – Laws are a means of enforcing ethical principles which are deemed to be in the best interest of society – Example • Society agrees life is precious • It’s members pass laws that make murder a crime. graphicsfactory.com © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and the Law • Sometimes laws conflict with individual ethics – The use of marijuana • Illegal in many states • Has a medical use, it has been found to relieve nausea experienced by patients on chemotherapy thefreshscent.com © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and the Law • Laws can have negative, unintended consequences – Legislation requires hospital emergency rooms to accept all patients who require care, regardless of their ability to pay. – Many hospitals have had to close their emergency rooms due to this legislation denying their community an important health care resource. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics on the Job • There are eight guiding principles for health care ethics – – – – – – – – Preserve life Do good Respect autonomy Uphold justice Be honest Be discreet Keep promises Do no harm © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 1. Preserve Life • Life is precious – Take all possible means to preserve it • Difficulties arise about the definition of life – Artificial means of supporting life – In society today it is becoming more acceptable to discontinue life support because studies have shown in most cases it postpones life © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Preserve Life • Euthanasia – Euthanasia (mercy killing) to relieve suffering • Performing any act that results in the death of a patient to alleviate suffering or when there is not hope for recovery • Illegal in most all states • Few states have legalized the right to die – – – – Oregon Washington state Montana Certain requirements must be met before this can happen © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Oregon State • Under the Death With Dignity law, a person who sought physicianassisted suicide would have to meet certain criteria: – – – – – The person must be terminally ill. The person must have six months or less to live. The person must make two oral requests for assistance in dying. The person must make one written request for assistance in dying. The person must convince two physicians that he or she is sincere and not acting on a whim, and that the decision is voluntary. – The person must not have been influenced by depression. – The person must be informed of "the feasible alternatives," including, but not limited to, comfort care, hospice care, and pain control. – The person must wait for 15 days. • Read more: © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • True or False: – It is illegal in most states to withdraw artificial means of supporting life. • False - Not illegal to withdraw life support under certain conditions © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 1. Preserve Life • Dilemmas: – Organ transplants • Saves lives, but not enough organs available for all that have a need • Have to have prior permission to take organs or that of the family – Stem-cell research • Stem cell is one from which other types of cells can develop • Most effective stem cells from human embryo/aborted fetus • Researcher looking to create stem cells form human skin © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 1. Preserve Life – Rationing care and resources • Cost of health care is rising – What are some of the contributing factors you can think of? • Organ transplants – What is the current system? – Under the National Organ Transplant Act, organ transplantation in the United States is overseen by the U.S. Department of Health and Human Services (DHHS). • How are fair decisions made? • Is one patient more deserving than another? – Who decides? © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • Research on stem cells is focused on finding ways they can be used to _____ . A. Create drugs to cure cancer B. Replace damaged cells in humans C. Prevent abortion • B. Replace damaged cells in humans Stem cells hold promise to replace cells damaged by disease or injury © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 2. Do Good • Promote welfare of others – Is a basic duty of health care professional • Work in best interest of patients – Listening carefully to patients – Carefully assessing their needs – Be aware of their ethical beliefs • Perform one’s job without expectation of receiving anything extra for doing a this job © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 3. Respect Autonomy • Autonomy means self-determination – Patients have right to make own decisions • May choose type of treatment • May refuse treatment even if it will negatively affect their health – The American Hospital Association developed the “Patient’s Bill of Rights” gives patients the opportunity to make decisions regarding their care. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent • Consent means giving permission – Patient must give for treatment – Can be given by the following: • Mentally competent adults over the age of 18 • Emancipated minors – Individuals under the age of 18 who are financially independent, married or in the military © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent • Battery = crime – Touching or treating patients without consent • Assault = crime – Threatening to touch or treat without permission • False imprisonment – Holding mentally competent patients against their will © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent • John tells you he does not want the IV inserted by you do this procedure anyway because the doctor ordered it. You can be charged with ______________. battery • Are you guaranteed protection as long as the patient gives permission? • No • Mary feels threatened when you bring in the nasogastric tube, she said no again, even though you do not insert the tube because Mary feels threatened could be_________. assault © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent • Informed consent – Procedure explained including possible consequences • Two types – Implied consent • Indicated by patient’s actions – Showing up for a doctors appointment – Express consent • Given in writing and required for most procedures © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • If a patient schedules a root canal and shows up at the appointed time for the procedure, this is an example of _____ . A. Express consent B. Implied consent C. Informed consent • B. Implied consent – Given by patient’s actions • In this case, patient makes and keeps appointment for procedure © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Advance Directives • Written instructions containing patient’s desires regarding health care should they become unable 1. Designation of health care surrogate • Also known as health care power of attorney • Gives specific people authority to make health care decisions 2. Living will • Contains written instructions regarding health care • DNR, “Do Not Resuscitate” © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Advance Directives • Patient Self-Determination Act (Law) of 1991 – Health care facilities must provide adult patients with information about advance directives – Without instructions • care of incompetent patients can be difficult • Family or state may have to step in for decision making © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • True or False: – A patient admitted to a hospital is legally required to sign a living will. • False • Patients not legally required to prepare advance directives – However, health care facilities must advise patients of rights to do so © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 4. Uphold Justice • Justice refers to fairness – All patients must receive same level of care – Dilemma: • Equitable distribution of health care resources • Ranking and rationing of health care services • 2006 Massachusetts enacted a health reform law that required almost every resident to obtain health insurance coverage • # of uninsured people dropped, but an increase in the shortage of physician to now care for them © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Reporting Abuse • Protect others from harm • Laws require reporting of abuse – Federal Child Abuse Prevention and Treatment Act – States have laws and reporting systems for elder abuse © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Reporting Abuse • Federal Child Abuse Prevention and Treatment Act • Requires reporting of abuse – Health care professionals must be aware of the signs of possible child abuse – Report suspected abuse to supervisor – Patient confidentiality does not apply © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Laws that Protect • Occupational Safety and Health Act – Requires employers to be responsible for employees • Controlled Substances Act – Helps prevent abuse of addictive drugs – Provides guidelines for prescribing and handling – Set up a schedule of narcotics from those that have no medical use (LSD) to those with high to low addiction © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 5. Be Honest • Good health care relies on honesty – Patient’s trust important • Dilemma: – How much to tell patients about their condition – How much do you want to know? • Honesty essential among coworkers and with their supervisor – If you disagree with a policy how would you handle this problem? © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Fraud • Dishonesty involving cheating or trickery • Health care examples: – Insurance claims for services not performed – Selling ineffective treatments – Claiming education or credentials one does not have • Recently in the news a man posed as a doctor in an emergency room telling them he was a doctor, but he really was not. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet • Preserve confidence and respect privacy – Being careful about what you say – Preserving confidences • Confidentiality – Patients’ information cannot be released without their written consent © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet • Defamation of character – Disclosing unauthorized information that can harm reputation of another person • Libel – Disclosing information in writing • Slander – Disclosing information orally (spoken) © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet • Health Insurance Portability and Accountability Act (HIPAA) • Maintaining patient privacy – Close doors and curtains – Drape patients appropriately – Do not discuss patients in public areas – Discuss patients only with other authorized personnel © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises • Promises are important part of relationships with others • Contracts – Formal promises enforceable by law © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises • Contracts – Components of a contract: 1. Offer or action that starts the process of forming a contract 2. An exchange between the parties of something of value 3. Acceptance or agreement that both parties want to enter the contract 4. This can be verbal or written © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises • Types of contracts: – Express • Discussion and agreement on specific terms and conditions • Written or oral • Important for health care professionals to avoid making statements that might be interpreted as a contract © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises – Implied contracts • Actions of parties create and carry out contract • Visiting a dentist for filling teeth, then paying for the services is a form of implied contract • Giving emergency treatment is a form of implied contract © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises • Breach of contract – One party fails to carry out part of agreement • Damages – Money to compensate for injury or loss • Agent – Someone who represents another person when making contract © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • Which of the following is an example of a breach of contract? A. A patient refuses to pay for treatment because he is not happy with the results B. A physician refuses to perform a treatment based on information from lab tests C. A physical therapist cancels future appointments because the patient will not do the prescribed exercises © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer • A. A patient refuses to pay for treatment because he is not happy with the results • Patient who refuses to pay physician for services given is not fulfilling his or her part of agreement – Results in breach of contract © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises • Respondeat superior – Legal doctrine holding employer responsible for actions of their employees – A patient suffers injuries from a fall caused by a health care worker can be awarded damages (money to compensate for injury or loss) © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 8. Do No Harm • Essential responsibility of health care professionals is to do no harm • Work must be with the scope of practice – Performing only duties they have been trained to do • Negligence – Harm due to failure to meet reasonable standard of care © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 8. Do No Harm • Malpractice – A term for professional negligence – May result in lawsuit against health care provider and/or facility – Good interpersonal relationships are a key factor in preventing malpractice lawsuits – Communication and respect are important ways to reduce the risk of being sued © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • True or False: – Poor communication between the patient and the health care professional is a major cause of malpractice lawsuits. • True • Major contributors to malpractice lawsuits: – Poor communication – Resulting patient anger © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question • What would you do if you believe the place you work had a policy that might hurt a patient? • Bring the concern to your supervision and look for ways to change the policy © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 8. Do No Harm • Good Samaritan laws – Protect individuals who give care in emergency situations – Best to stay within scope of training © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Handling Ethical Dilemmas • Priority: – Well-being of patient • Accept responsibility for making difficult decisions – Part of health care work • Report illegal behavior © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Handling Ethical Dilemmas • Resources: – American Medical Association Council on Ethical and Judicial Affairs – Ethics committees at health care facilities – Clergy and counselors – Lawyers and risk management specialists © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.