June 2014
Ordering Guide
This document is updated frequently. Ensure that you are using the latest version from: www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
For questions and comments please use: https://communities.cisco.com/community/partner/collaboration/uc/servers.
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Contents
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Cisco
®
Business Edition 7000 (Business Edition 7000) is a modular, building-block solution design that is priceoptimized for Enterprise companies s with 1000 or more employees. It offers premium voice, video, mobility, messaging, presence, and contact center features on a single, virtualized and centrally-managed platform. These core communication capabilities allow fast-growing companies to benefit from rich collaboration tools that improve efficiency and productivity. For more information, please visit: www.cisco.com/go/be7000 .
This guide describes the process for ordering Cisco Business Edition 7000 Version 10.5 solutions. A simple, common process is now available for ordering directly from Cisco, or through a Cisco distributor, reducing cost of entry for o Enterprise deployments and minimizing lead time.
Before proceeding, please ensure that you are using the latest version of this ordering guide from the following link: www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
.
1.1.1 Server Hardware and Licensing
● A single fixed-configuration of hardware is available without application or user licensing as a single part number.
● Servers can ship either export-restricted or export-unrestricted software.
● Application and User Licenses are sold separately, and may be ordered using the ordering guide for Cisco
Unified Workspace Licensing and Cisco User Connect Licensing for Collaboration applications at www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
. Licenses are available by physical or electronic delivery using the part numbers in section 2.1.
● Ships with included Virtualization software and license (Cisco UC Virtualization Hypervisor). If higher feature or capacity point required, can order a different license edition (e.g. VMware vSphere ESXi
Enterprise Edition), but sold separately.
1.1.2 Ease of Install and Provisioning
● Cisco Unified Communications Virtualization Hypervisor and license are preinstalled on the server.
●
preloaded on the Hypervisor datastore to help reduce installation time.
1.1.3 User Licensing
● See the ordering guides for Cisco Unified Workspace Licensing and Cisco User Connect Licensing for
Collaboration apps at www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
.
● Application and user licenses are sold separately from the Business Edition 7000 solution using regular
Cisco Unified Workspace Licensing and Cisco User Connect Licensing SKUs. No application/user licenses are included with Business Edition 7000.
1.1.4 Collaboration Applications
● A specific application suite is preloaded as described in sections 1.1.2 and 3.1. These applications are not licensed.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 15
● Application and User Licenses are sold separately, and may be ordered using the ordering guide for Cisco
Unified Workspace Licensing and Cisco User Connect Licensing for Collaboration apps at www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
. Licenses are available
by physical or electronic delivery using the part numbers in section 2.1.
Cisco Commerce Workspace is the online tool ( www.cisco.com/go/ccw ) for creating, managing, and sharing
Cisco product configurations and orders. Promotion registrations may also be managed using Cisco Commerce
Workspace.Business Edition 7000 participates in the Cisco Collaboration Breakaway PLUS promotion and Get
Current Stay Current pricing .
Cisco Support Contract Center (SCC) is the online tool for pricing, managing, and renewing service contracts and subscriptions for Cisco products. Visit www.cisco.com/go/cscc for more details and access to the tool.
Partner Central provides tools and resources to help position and sell the Business Edition 7000. Detailed information about general offerings such as Not for Resale (NFR) and financing from Cisco Capital
®
is also available at Partner Central: www.cisco.com/web/partners .
Before starting any quote, please check end-of-sale announcements related to Business Edition 7000 at the following website: www.cisco.com/go/be7000 .
2.1.1 Cisco User Licensing
From Cisco Unified Communications Release 9.0 and later, applications are licensed from the perspective of an end user. This model is distinct from earlier releases, where features were licensed by device. The following sections introduce the two available licensing types: Cisco User Connect Licensing and Cisco Unified Workspace
Licensing, which may be mixed within a system deployment as required.
2.1.2 Cisco User Connect Licensing
Cisco User Connect Licensing (UCL allows most Cisco Unified Communications products to be licensed on a peruser basis. With UCL, all client and server software, right-to-use (RTU) fees, port licenses, etc., are covered by the per-user license, simplifying the ordering and deployment process for an on-premises solution.
UCL is available with the following licenses:
● Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for shared working areas. Instant messaging and presence features are also included where devices are assigned to a specific user.
● Basic UCL: This license is suitable for desk-based users who require a voice-centric communications solution using an entry-level IP phone. It includes voice, instant messaging and presence features.
● Enhanced UCL: This license offers a richer collaborative experience for either desk-based or mobile users who require a single device. It includes voice, video, instant messaging and presence features.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 15
● Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users who require two devices. It includes voice, video, instant messaging and presence features.
● TelePresence Room: This license enables any Cisco room-based telepresence system.
● Voice Messaging (voicemail): This license enables voice messaging features for one user with Cisco Unity
®
Connection. It includes advanced message access options (Internet Message Access Protocol [IMAP], unified messaging, phone, and web) and voice-recognition features.
2.1.3 Cisco Unified Workspace Licensing
Cisco Unified Workspace Licensing (UWL) offers an easy and affordable way to procure and deploy a broad range of Cisco Unified Communications applications and services using per-user licensing.
For more details about UWL, please visit: www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdf
.
Figure 1 illustrates the minimum license type required for each Cisco device or client.
Figure 1. User Licensing Device Support
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2.2.1 Product Support Services
Table 1. Cisco Business Edition 7000 Service Descriptions
Service
SMARTnet (hardware support for BE7000 server)
Cisco Unified Communications
Essential Operate Service
Support (ESW) software or
Unified Communications
Applications (CON-ESW, software support for preloaded virtualization software)
Cisco TelePresence Essential
Operate Service Software support for VCS-C (CON-ECMU)
Description
● Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC)
● Registered access to Cisco.com for powerful online tools and information
● Next-business-day advance hardware replacement (Additional replacement service levels, some as fast as 2 hours, are also available. Use the Service Availability Matrix tools.cisco.com/apidc/sam to check regional availability.)
● Proactive Smart Call Home capability alerts customers and Cisco Technical Assistance Center
(Cisco TAC) to potential problems before they occur
● 24-hour telephone and remote technical and maintenance support services
● Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and
Product Alert Tool)
● Cisco TAC: Access to expertly trained engineers
● Cisco.com: Access to industry-leading online support
● Application maintenance and minor software updates; access to software updates
NOTE: ESW is for the included virtualization software. ESW for application software is sold separately.
● 24-hour telephone and remote technical and maintenance support services
● Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, and
Product Alert Tool)
● Cisco TAC: Access to expertly trained engineers
● Cisco.com: Access to industry-leading online support
● Ongoing software updates and major software version upgrades within the licensed feature set
Cisco Unified Communications Operate Services Support (ESW) Ordering Guide: www.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdf
.
Cisco TelePresence Operate Services Ordering Guide: www.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdf
.
2.2.2 Product Warranty
The Business Edition 7000 is sold as part of the Cisco Collaboration portfolio and as such is subject to Cisco Basic
Warranty Terms. In particular, the Business Edition 7000 server is subject to the Cisco 90-Day Limited Hardware
Warranty. Extended warranty terms that apply to generic Cisco Unified Computing System™ (Cisco UCS) products do not apply. For further details, refer to: www.cisco.com/go/warranty .
2.2.3 Cisco Unified Communications Software Subscription
To complement ESW Support, Cisco Unified Communications Software Subscriptions (UCSS) provide access to major software version upgrades. To purchase UCSS, a subscription must be ordered for every installed user license or application. In turn, each subscription requires a valid ESW contract for activation. Although ESW contracts may be renewed annually within a multiyear software subscription, it is strongly recommended that UCSS and ESW be sold with congruent terms.
When ordering UWL, a minimum 3-year UCSS subscription must be purchased for every user license (UCL and
UWL) in a deployment. One-year agreements are available for government and education customers subject to applicable laws regarding multiyear contracts.
A UCSS subscription is also required on the included virtualization software to have access to future minor and major versions of virtualization software.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 15
For new systems, use Cisco Commerce Workspace (CCW) to order electronic delivery software subscriptions and support using the part numbers illustrated throughout this guide or in either the UCL or UWL ordering guides.
When renewing cover or adding additional licenses to an existing deployment, Cisco Support Contract Center
(SCC) should be used to quote for and assign services. In particular, SCC allows the purchase of prorated contract terms for new components to ensure the convenient co-termination of cover for the entire solution. For more information, refer to the guides posted at: www.cisco.com/go/ucssrenewals .
For additional guidance on ordering software support and subscription packages, refer to the following: www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdf
.
2.2.4 Service Availability by Product
Table 2 illustrates which support product to purchase for each component of a BE 6000 solution.
Table 2. Cisco Business Edition 7000 Support Services by Product
Product SMARTnet
®
Business Edition 7000 Hardware Bundle
Included Virtualization Software License
Cisco Unified Communications user licenses – UCL and UWL (sold separately)
Cisco Unified Contact Center Express (sold separately)
Cisco Unified Attendant Consoles (sold separately)
Cisco Emergency Responder (sold separately)
Cisco TelePresence Video Communications Server
(sold separately)
UCSS
UC Essential
Operate Support
TP Essential
Operate Support
Note:
ESW and UCSS for UCL and UWL (sold separately) provide support and upgrades for the following applications:
● Cisco Unified Communications Manager
● Cisco Instant Messaging and Presence Server
● Cisco Unity Connection
● Jabber
®
desktop and mobile clients
● Cisco Prime Collaboration Provisioning
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 15
3.1.1 New Systems
Business Edition 7000 is now available for order using a simple three-step process ( Figure 2 ):
Figure 2. Ordering a New Cisco Business Edition 7000 System
Step 1. Order server bundle(s).
Each Business Edition 7000 order consists of one or more server bundles that have been pre-loaded with
software as described in section 3.2
, ready for installation. The server bundle has no configurable options
other than its power cable and virtualization software entitlements, allowing distributors to hold stock for immediate delivery.
Step 2. Order software licenses (sold separately).
See the ordering guide for Cisco Unified Workspace Licensing (UWL) and Cisco User Connect Licensing
(UCL) for Collaboration applications at www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.
Step 3. Add software subscriptions and hardware/software support services.
Business Edition 7000 server hardware is supported by Cisco SMARTnet
®
.
Included virtualization software license is supported by its own Cisco Essential Operate Support
(ESW), and requires its own Cisco Unified Communications Software Subscription (UCSS) for access to minor and major versions. Other virtualization software options are sold separately.
Application and user licenses (sold separately) are supported by their own ESW. In addition,
UCSS is recommended to keep applications up-to-date. Refer to section 2.2
information. When purchasing ESW and UCSS, cover must be purchased for all licenses.
3.1.2 Upgrades and Migrations
If migrating from Cisco Business Edition 3000, 5000 or 6000, refer to the Cisco Business Edition 6000 ordering guide for correct migration procedures and SKUs: www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
Otherwise, application and user licenses are sold separately from Business Edition 7000. Follow UCL and UWL procedures to upgrade early versions (e.g., from 9.1 to 10.5), or to migrate from one license type to another (e.g., from UCL to UWL, or from UCL/UWL to a more advanced license entitlement, see section 2.1 for options).
For virtualization software:
Version upgrades (minor or major) to the included virtualization software license require UCSS (see section 3.2 for specific part numbers to use).
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 8 of 15
Changing the virtualization software to a different license edition or OEM option is allowed (see section
3.3 for additional details).
Business Edition 7000 hardware bundles do not include application licensing, so may be ordered when migrating from an older non-Business Edition branded solution with an active UCSS contract on application licensing that allows license transfer at no cost.
The following steps detail the Business Edition 7000 procedure for ordering new systems and related options available at each step.
Step 1. Order Cisco Business Edition 7000 Server Bundle(s): BE7000-K9 or BE7000-K9-XU
Each Business Edition 7000 Server Bundle includes:
● Cisco UCS C240 M3 Rack Server (fixed-configuration, for a la carte BOM see http://docwik.cisco.com/wiki/UC_Virtualization_Supported_Hardware#C240_M3S_.28SFF.29_TRC.232
● Hard disks formatted and initialized for Redundant Array of Independent Disks (RAID) redundancy
● Cisco Unified Communications Virtualization Hypervisor Software (v5.1 update 1) and license preinstalled on the server
● Cisco Business Edition 7000 Version CSR 10.5 Software Suite comprising the following (versions subject to change
– for latest suite see http://www.cisco.com/c/en/us/support/unified-communications/businessedition-7000/products-release-notes-list.html):
Cisco Unified Communications Manager 10.5(1) and 9.1(2)
Cisco Unified Communications Manager IM and Presence Service 10.5(1) and 9.1(1)
Cisco Unity Connection 10.5(1) and 9.1(2)
Cisco Paging Server 9.0(1)
Cisco Emergency Responder 10.0(2)
Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response Version
10.0(1)
Cisco TelePresence Video Communication Server Control and Expressway X8.1.1
Cisco Prime Collaboration Provisioning 10.5 and 9.5
Cisco Telepresence Conductor version XC2.3
Cisco TelePresence Server Virtual Machine version 4.0
Cisco TelePresence Management Suite 14.4
Application and user licenses not included and sold separately.
Software install and recovery files are preloaded in the Hypervisor datastore ready for use. Restricted software (K9) bundles include controlled cryptographic software, which may not be sold in restricted export countries as defined by the U.S. Export Administration Regulations. The unrestricted (XU) bundle may be sold without restriction in any region. For more information, please visit: www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.h
tml .
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 9 of 15
that the correct power cable type is specified.
Table 3. Cisco Business Edition 7000 Server Bundles
Part Number Description List Price
(USD)
$23,468 BE7K-K9
BE7K-K9-XU
Cisco Business Edition 7000 (BE7000) UCS C240M3
TRC2 Srv,RST
Cisco Business Edition 7000 UCS C240M3 TRC2
Srv,UNRST
$23,468
Note:
For deployments that require high availability, order two or more server bundles. For deployments that require higher scaleout, order multiple server bundles as “modular, building blocks”. See quoting examples in section 3.5.
Note:
Business Edition 7000 server is supplied with two power supplies as standard.
Step 2. Order software licenses.
Application and user licenses are sold separately from Business Edition 7000. The preloaded application suite on a Business Edition 7000 server bundle ships with a particular set of versions. When ordering user and/or application software, remember to select the software license version top-level part number that matches what is shipped. See the ordering guide for UWL-and UCL for Collaboration applications at : www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
Business Edition 7000 server bundles automatically ship with included Cisco Unified Communications Virtualization
Hypervisor virtualization software (VMW-VS5-HYP-K9). If you want to use this included license, select quantity 1 from option VIRT SW ENTITLEMENTS. If a different / more powerful license edition is desired (such as to enable integration with VMware vCenter or Cisco Prime Collaboration Deployment), do NOT select from option VIRT SW
ENTITLEMENTS and see section 3.5.
Step 3. Add software subscriptions and hardware/software support services.
For support service on the hardware of the Business Edition 7000:
1. Find the server bundle part number from Table 3 (and see Notes under the table)
2. Choose either the approved Cisco SMARTnet support with the required service level, or an equivalent partner- branded product support offer for the hardware server bundle
For support service and upgrade entitlement on the virtualization software of the Business Edition 7000:
1.
If you are using the included license for “Cisco UC Virtualization Hypervisor” (VMW-VS-HYP5-K9), then attach ESW and UCSS to the part number VMW-VS5-HYP-USEL that was auto-included by selecting the
VIRT SW ENTITLEMENTS option. ESW is required for TAC support on the virtualization software. Both
ESW and UCSS are required for Cisco Product Upgrade Tool (PUT) access to any version upgrade on the virtualization software.
Note: ESW and UCSS on Collaboration application/user licenses are NOT SUFFICIENT .
Note: Quantity of ESW and UCSS for must match quantity of hosts (which will be same as quantity of VMW-VS5-HYP-K9), not the quantity of users.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 10 of 15
2. If you are substituting a different virtualization license (sold separately), then see the ordering guides listed below for those licenses required.
E.g. Cisco UC Virtualization Foundation requires its own ESW and UCSS (ESW for Cisco TAC, and ESW+UCSS for PUT access to version upgrades).
E.g. VMware vSphere ESXi Standard/Enterprise/Enterprise Plus Editions purchased from Cisco require ISV1.
For comparison of different license options including restrictions, see: i. http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Purcha sing_.2F_Sourcing_Options_for_Required_Virtualization_Software
ii. http://docwiki.cisco.com/wiki/License_Activation_for_Cisco_UC_on_UCS#PAK.2C_PAC
_or_Serial_Number.3F_.C2.A0_What_virtualization_software_did_I_buy.3F
For support service and upgrade entitlement on application/user software licenses, see these ordering guides:
UCSS
– Cisco Unified Communications Software Subscription Ordering Guide at www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdf
ESW - Cisco Unified Communications Operate Services Ordering Guide at www.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdf
.
Cisco TelePresence Operate Services Ordering Guide at www.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdf
.
UCL and CUWL – Cisco User Connect Licensing and Cisco Unified Workspace Licensing at www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
When ordering through Cisco Commerce Workspace (CCW) , default UCSS product codes are proposed automatically and can be changed as required.
When ordering UWL licenses, a 3- or 5-year software subscription must be purchased. When ordering UCL only, a
1-, 3-, or 5-year subscription may be ordered if required.
Note:
Institutions such as government entities and educational institutions that are prohibited from purchasing multiyear software subscription contracts must send an email message to cuwl-support@external.cisco.com
to receive instructions for placing an order for a 1-year UCSS.
Scenario 1:
0 shows a Business Edition 7000 ordering solution for the following set of requirements:
● Scenario = small enterprise deployment (too large for Business Edition 6000)
● Company has 1200 employees but wants headroom for 3000.
● All employees will use Cisco Unified IP Phone 8945 endpoints.
● All employees will use either a Cisco Jabber for Windows desktop client or a Jabber for iPhone mobile client in addition to their IP Phone (total of 2400 devices today, but wants headroom for 5000 endpoints).
● The IM and presence server is used on premises for all users.
● All employees require voicemail and unified messaging.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 11 of 15
● Redundancy is required for all applications.
● For geographic redundancy, distribute infrastructure hardware and software across three sites.
Table 4. Cisco Business Edition 7000 solution for Scenario 1 supporting 1200 users / 2400 devices
Business Edition 6000 Solution
Business Edition 7000 server bundle preloaded with licensed virtualization software and unlicensed application software installers
Part Number
BE7K-K9
R2XX-DMYMPWRCORD
CIT2-A03-D300GA2
CIT2-CPU-E5-2640
CIT2-MR-1X082RY-A
CIT2-PCIE-IRJ45
CIT2-PSU2-1200
CIT2-RAID-9271CV
R2XX-RAID5
BE7K-SW-9X10X
VMW-VS5-HYP-K9
VMW-VS5-HYP-USEL
VMW-VS5-SNS
CON-SNT-BE7KK9IP SNT 8x5xNBDfor server hardware
(mapped to BE7K-K9)
ESW and UCSS for included virtualization software
(mapped to VMW-VS5-HYP-USEL)
UWL Standard user licenses
ESW and 3-year UCSS for above
CON-ESW-VMWVS5HL
UCSS-U-VMW-FND-1-1
R-CUWL-STD-K9
CUP9-ONPREM-OPT
NEW-UWL-STD
JAB-IPH-CLNT-UWL
UC-APPS-SW-10.X-K9
WEBEX-UWL-S-PAK
UCM-10X-UWL-STD
UCXN-10X-SC-PORTS
UCXN-10X-UWL-STD
UWL-STD-PAK
JAB-IPH-RTU
LIC-UWL-STD-B
CON-ESW-RCUWLSK9
CON-ESW-LICUWLB
UCSS-U-UWL-STD-3-1
Qty
3
6
36
6
24
6
6
3
3
3
3
3
3
3
3
3
1
1
1200
200
1
1
1200
1
1200
1
1
1200
1
1200
1200
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 12 of 15
Business Edition 6000 Solution
And add IP Phones and partner installation labor.
Part Number
Scenario 2: Business Edition 7000 ordering solution for the following set of requirements:
Qty
● Scenario = typical medium deployment
● Company has 2500 employees.
● All employees will use Cisco Unified IP Phone 8945 endpoints.
● All employees will use either a Cisco Jabber for Windows desktop client or a Jabber for iPhone mobile client in addition to their IP Phone (total of 5000 devices).
● The IM and presence server is used on premises for all users.
● All employees require voicemail and unified messaging.
● Redundancy is required for all applications.
For geographic redundancy, distribute infrastructure hardware and software across two sites.
Scenario 3: Business Edition 7000 ordering solution for the following set of requirements:
● Scenario = “Growth” account requiring modular, building block design to scale-out and “pay as they grow” over time.
● Company has 500 employees now, plans to grow to 3000 in a year, and year after that add an enterpriseclass contact center where 500 of their users become contact center agents.
● All employees will use Cisco Unified IP Phone 8945 endpoints.
● All employees require voicemail and unified messaging.
● Redundancy is required for all applications.
● Single-site.
Scenario 4: Business Edition 7000 ordering solution for the following set of requirements:
● Scenario = Large deployment requiring modular, building block design to scale-out.
● Same as Scenario 2, but company has 15,000 employees and 30,000 devices.
Scenario 5: Business Edition 7000 ordering solution for the following set of requirements:
● Scenario = Maximum size IP telephony system, requiring modular, building block design to scale-out.
● Company has 30,000 users, 1 phone per user, but 40,000 to 50,000 devices factoring in CTI and other items.
● All employees will use Cisco Unified IP Phone 8945 endpoints.
● No requirement for voicemail, IM and Presence, or other applications.
● Assume single-site for clarity.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 13 of 15
Scenario 6: Business Edition 7000 ordering solution for the following set of requirements:
● Scenario = requires Pervasive
“video in a box”
3.4.1 Unified Communications User License Entitlement Upgrades
See the UCL ordering guide to upgrade existing UCL licenses to more advanced entitlements or to UWL.
Note:
A 3-year UCSS with ESW must be ordered for all user licenses when upgrading to UWL.
3.4.2 Cisco Unified Communications Software Version Upgrades
With a valid UCSS subscription, Cisco Unified Communications software major version upgrades are available for no additional charge through PUT ( tools.cisco.com/gct/Upgrade/jsp/index.jsp
). Otherwise see the UCL and UWL ordering guides for ordering procedures to upgrade software versions of user and application software, including available promotions or incentives if any.
3.4.3 Virtualization Software Upgrades
Business Edition 7000 ships with basic virtualization software called Cisco UC Virtualization Hypervisor. It is suitable for most deployments, but if the server must be managed as part of a data center using VMware vCenter, or VMware APIs are required (such as to integrate with Cisco Prime Collaboration Deployment), the default license must be upgraded to the Cisco Unified Communications Virtualization Foundation license. To order this license
features such as vMotion, vSphere High Availability (HA), Site Recovery Manager (SRM), etc., then please consult
Cisco’s data center ordering guides or VMware Purchase Advisor on vmware.com. There are no “edition upgrades” it is always a repurchase of the new license.
Note: Both the Virtualization Hypervisor and Foundation licenses are embedded, meaning that they may only be used with permitted Cisco Unified Communications and partner applications running on Cisco UCS server platforms. These licenses do not permit the use of any other applications in virtual machines, nor may they be used to virtualize other host platforms. For more details see http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Purchasing_.2F_Sourcing_Optio
ns_for_Required_Virtualization_Software .
For version upgrades of Cisco UC Virtualization Hypervisor or Cisco UC Virtualization Foundation, ESW and UCSS are required on these licenses (see Step 3 in section 3.1.2, or Table 6 below), and the upgraded media/license may be obtained from the PUT ( tools.cisco.com/gct/Upgrade/jsp/index.jsp
). Version upgrades for other licenses require VMware Upgrade Center on vmware.com.
Table 5. Ordering Unified Communications Virtualization Foundation License
Product Code
R-VMW-UC-FND5-K9
Description
Cisco UC Virtualization Foundation 5.0 (2-Socket, 32GB vRAM)
List Price
(USD)
$2,499
Support Product
CON-ESW-UCFND5
UCSS-U-VMW-FND-1-1
Support Price
(USD)
$250 (1 year)
$1 (1 year)
See the partner community at https://communities.cisco.com/community/partner/collaboration/uc/servers?view=all#/ for questions on how to migrate to Business Edition 7000 from any of the following Cisco Unified Communications solutions:
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 14 of 15
● Cisco Unified Communications Manager (UCM) Version 8.6 or older
● Cisco Business Edition 6000 (BE6000) Version 9.0 or older
● Cisco Business Edition 5000 (BE5000)
● Cisco Business Edition 3000 (BE 3000)
● Cisco Unified Communications Manager Express (CME)
● Cisco Unified Communications 500 (UC500)
In general, the software license migration procedures will be the same as if migrating to UCM. The hardware will not be re-usable as BE7000 uses different server hardware from these other offers.
Printed in USA
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C07-717328-08 10/13
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