Supply chain health and safety standard www.gov.uk/hs2 Contents Foreword 1 1 2 2 3 4 Introduction 1.1 Purpose 2 1.2 HS2, Phase One and the story so far 3 1.3 Vision and values 4 1.4 Safety as a value 5 1.5 Health and safety policy 6 1.6 Health and safety principles 6 1.7 Our health and safety strategic commitments 7 1.8 Equality, diversity and inclusion 11 General requirements 11 2.1 Health and safety management system 11 2.2 Safety, health and wellbeing planning 12 2.3 Safety, health and wellbeing leadership and engagement 12 2.4 What we expect from everyone 13 2.5 Induction 14 2.6 Checking understanding 14 2.7 Consequence management 14 2.8 Behavioural safety 15 2.9 Communication 16 Construction Design and Management 19 3.1 Background 19 3.2 HS2 CDM organisation 20 3.3 Designers’ role and responsibilities 22 3.4 Provision of information 24 3.5 Interoperability and safety verification 24 3.6 Principal Contractor(s) - role and responsibilities 24 3.7 Duties of the Principal Contractor 25 3.8 Mobilisation and de-mobilisation certificate 26 Health and wellbeing 27 4.1 Occupational health and wellbeing strategy 27 4.2 Approach to health 29 4.3 Fatigue 34 i 5 6 7 4.4 Welfare at construction worksites and other locations 35 4.5 Health and wellbeing and safety in the wider community 36 Pre-qualification and tendering guidance 37 5.1 Introduction 37 5.2 Pre-qualification 38 5.3 Tender 39 5.4 Contract 40 5.5 Site works planning 41 Health and safety in manufacture, supply and installation 45 6.1 Introduction 45 6.2 Responsibilities 46 6.3 Machinery and general equipment 46 6.4 Product testing 47 6.5 Contractors’ equipment 47 6.6 Unsafe product notification 48 Construction site/work site – practical management of safety, health and wellbeing 48 7.1 Planning 48 7.2 Worker engagement 49 7.3 Information 49 7.4 Visitors to work sites 50 7.5 Security 50 7.6 Permits to Work 52 7.7 Approvals, permits, licences and assurance 52 7.8 Drugs and alcohol 52 7.9 Mobile phones, radios and audio equipment 54 7.10 Smoking 54 7.11 Electronic cigarettes 55 7.12 Neighbours 55 7.13 Personal protective equipment 56 7.14 Management and supervision 57 7.15 General behaviour 58 7.16 Safeguarding children and vulnerable adults 58 7.17 59 Construction site health and safety monitoring 7.18 Principal Contractor monitoring and feedback 59 7.19 Control of hours worked 59 7.20 Reporting 59 7.21 Emergency preparedness and response 59 ii 8 9 10 Transport management 60 8.1 Site Transport Management Plan 60 8.2 Haulage plans 61 8.3 Driving 63 8.4 Driving protocols on site 63 Monitoring and reporting 64 9.1 Monitoring 64 9.2 Reporting 65 9.3 Planned general inspections 66 9.4 Leadership tours 67 9.5 Leadership meetings and sharing 67 9.6 Key Performance Indicators 68 9.7 Recognition and award 68 9.8 Dealing with poor safety, health and wellbeing performance 69 Further information 69 iii HS2 Supply Chain Health and Safety Standard Foreword Safety is very personal. In my career I have had to visit the scenes of rail accidents and workforce fatalities. Seeing these things has had a deep effect on my attitude to the responsibilities we all have, to the public and our workforce. I will never compromise safety, and I expect anyone working with HS2 to commit to the same ethos. As one evolving team, we will deliver an amazing legacy for the UK. I am very excited by this opportunity to develop, through design, a modern railway that eliminates risk to the safety, health and wellbeing of our workforce, our passengers and anyone likely to come into contact with our operations. By ‘design’, I mean – in part – looking at the practices and conditions that have caused people harm in the past and examining the reasonably foreseeable things that we can prevent at source. However, merely learning the lessons of the past is not enough to design a safe, high speed future. The safety, health and wellbeing of everyone who works for us, the wider community, and the needs of our future passengers must be foremost in our decision making. It must be the first consideration in anything we do, in design, delivery and operation. I am committed to a railway that delivers world-class standards in health and safety. I also want the journey that takes us there to set new standards in delivering an environment where no one gets hurt: for the people who will build the railway, for communities on the line of route, and for passengers, operators and maintainers. The many contractors, suppliers, manufacturers and others who will work with us will have different organisational values and behaviours. Together, I want us to develop best practice to establish one consistent and shared way of doing things. We should be proud of this culture and ready to promote it by example, across the rail and construction industries and beyond. HS2 has developed a Supply Chain Health and Safety Standard. It is a starting point in sharing our values and setting our baseline expectations. It will evolve to reflect our joint understanding of what ‘excellent’ looks like. This document provides an overview of the standard, an appreciation of our commitments - and the commitment required from organisations seeking to work with us. Work with me in the realisation of this aim. Simon Kirby Chief Executive 1 HS2 Supply Chain Health and Safety Standard 1 Introduction 1.1 Purpose 1.1.1 The purpose of this standard is to provide clarity to suppliers (including contractors, subcontractors, suppliers of goods and/or services, manufacturers and any others providing people, goods or services to HS2) on HS2’s requirements for the management of safety, health and wellbeing. 1.1.2 The requirements are mandatory and intended to achieve a consistent approach to health and safety across the entire HS2 project. 1.1.3 The requirements are minimum requirements and are not intended to replace or override established management systems and processes that already achieve the stated aims. 1.1.4 HS2 expects that the requirements expressed in this document are widely and comprehensively communicated through the organisations that work with us directly and indirectly through their respective supply chains. Should any requirement in this standard or the HS2 Health and Safety Management System introduce a new risk to the health, safety or wellbeing of the workforce or safe delivery (in the context of occupational, process, railway system, or eventual operational safety), this should be brought to the attention of the HS2 person in charge of works and, if appropriate, escalated through the HS2 project management hierarchy. 1.1.5 Whilst the standard often refers to controls in the context of ‘work site’ or ‘construction site’ safety, health and wellbeing, many of the principles are applicable to all types of work location (e.g. office locations) and the standard shall be read and applied accordingly. In this way, we seek to develop a common approach to safety, health and wellbeing across all facets of the programme. 1.1.6 Our approach and management system is geared toward continuous improvement. This will not happen unless people feel comfortable with challenging existing norms and standards. However, this must be done within a managed framework. 1.1.7 Internal monitoring, audit and review shall be a feature of each organisation’s management system, as are the arrangements by which they will assure HS2 on the application and efficacy of the requirements set out in this standard, the HS2 Health and Safety Management System and their own organisation-specific standards, systems and processes through which the requirements of this standard will be discharged. Central to the whole approach is that outputs from monitoring and assurance activity should be fed back into the standard to keep the document ‘alive’ and geared toward continuous improvement. 1.1.8 HS2 appreciates that the size and nature of the many packages of work that will be carried out over time will vary. It is expected that the application of this standard shall be proportionate to the nature of the work and the risks associated with the work, products and/or services to be provided. 2 HS2 Supply Chain Health and Safety Standard 1.1.9 Organisations are expected to commit to work with each other and HS2 in the continuous development and improvement of this standard in an effort to provide a robust framework for managing health and safety. This will include feeding appropriate outputs from auditing and monitoring into the standard; reacting when there is any concern the standard is not fit for purpose; and making amendments where needed. 1.1.10 This intention is consistent with our strategic goal to create a railway designed, built and operated to the highest health and safety standards. This goal is underpinned by key objectives to: set a better standard for safety in the delivery of a major project; prevent injury and proactively manage risk; manage the health and wellbeing of our entire workforce in creating a new and better standard in occupational health. 1.1.11 Safety and health should never be viewed in isolation – it is and will always be at the heart of everything we do. The culture that we are trying to develop seeks to make health and safety the first consideration in everything we do, where everyone is encouraged to think about risk in its widest context and to eradicate it at the earliest opportunity (ideally through safe design). Where risk cannot be completely eradicated, robust controls (that will feature in standards and management procedures) will be developed to manage any residual risk. Strategic Goal (6) Health and Safety HS2 will create a railway designed, built and operated to the highest health, safety (and security) standards Objectives To set a better standard for safety performance in delivery of a major project To prevent injury and proactively manage risk To manage the health and wellbeing of all our workers to create a new better standard in occupational health To protect HS2 assets and those of its suppliers Critical Success Factors C32: Implement a world-class safety management system that is embedded throughout the organisation and into HS2’s Suppliers C33: Create a high-performing, safe railway business with a very high technical specification 1.2 HS2, Phase One and the story so far 1.2.1 High Speed Two (HS2) Limited (HS2 Ltd) began operations in January 2009. It is classified as an executive non-departmental public body under the Government Resources and Accounts Act 2000 and is wholly owned by the Secretary of State. 3 HS2 Supply Chain Health and Safety Standard 1.2.2 Our vision is that HS2 will be a catalyst for growth across Britain. It will integrate with Britain’s transport networks to provide the capacity and connectivity necessary to drive national and regional competitiveness. It will unlock the potential of our cities by connecting them with fast, frequent and reliable train services. 1.2.3 HS2 will help to consolidate Britain’s position as a leading, forward-looking economy. It will be a catalyst that will generate new business opportunities, open up capacity on our crowded railways, and play a major role in building on Britain’s proud engineering and design legacy. 1.2.4 HS2 Ltd is responsible for developing and promoting the UK’s new high speed rail network. The Network is to be delivered in two phases: Phase One between London and the West Midlands; and Phase Two between the West Midlands and Manchester and Leeds. 1.2.5 To achieve this, it must obtain permission and powers from Parliament through two or more Acts of Parliament. 1.3 Vision and values Our vision To be a catalyst for growth across Britain Our mission As a high performing, innovative organisation, we will deliver value for money by applying the best in worldwide design and construction techniques. We will achieve new standards in infrastructure delivery, resilient operations and passenger experience. We will do this by: adding capacity and connectivity that’s integrated with other forms of transport; maximising opportunities for regeneration and growth; leading an agile, inclusive and safe operation with a diverse workforce; forging partnerships based on fairness and openness with all; being an exemplar project in our approach to engagement with communities, sustainability and respecting the environment; and making Britain proud of HS2 by being proud of what HS2 does for Britain. 1.3.1 The core values support the vision and mission, shape the culture and will also inform the decision-making process. Our four core values express our shared understanding of who we are, how we aim to behave and what we aspire to be as an organisation 4 HS2 Supply Chain Health and Safety Standard Our vision and mission is underpinned by our values, which are: Safety Respect Leadership Integrity re: 1.3.2 Our values shape everything that we do as a business, and form the basis of our relationships with all our stakeholders. 1.3.3 Our reputation stems from our four core values and express what we all need to live up to, as individuals and as an organisation, and what is important in the way we deliver the vision. 1.4 Safety as a value 1.4.1 No organisational value is exclusive. Each value is dependent on the others and is essential to safe outcomes. For example, positive leadership behaviour and actions in the application of this standard will help to demonstrate commitment to safety. Safe outcomes will be derived through integrity in discharging the principles that underpin the value (i.e. the principles of honesty and openness are likely to encourage reporting, and through reporting we may be able to identify new risks and or methods to improve our management of health and safety). A leadership team who are receptive and responsive to such contributions from the workforce are more likely to show and gain respect, for themselves and for health and safety as a product. 1.4.2 Clearly, there are many permutations that can be developed around the values and we will be working within the HS2 team and with other organisations to define those management interventions that are likely to be most powerful in the delivery of our vision, mission and commitment to health and safety. 1.4.3 Safety means caring for our workforce, our passengers and the public, by creating an environment where nobody gets hurt. 1.4.4 For example, ‘good’ looks like: making safety our first consideration acting now to mitigate risks wherever and whenever they occur speaking up and intervening if something is unsafe taking responsibility for our own and others’ health, safety and wellbeing 1.4.5 The focus is to build a health and safety culture where everyone strives to create an environment where no one gets hurt, by caring for the workforce, passengers and public, and where everyone is: risk aware – making safety, health and wellbeing their first consideration; innovative – acting now to mitigate risks wherever and whenever they occur; 5 HS2 Supply Chain Health and Safety Standard open and learning – speaking up and intervening if something is unsafe (and not feeling threatened in doing so); and inclusive and fair – taking responsibility for their own and others’ health, safety and wellbeing. 1.5 Health and safety policy 1.5.1 HS2 Ltd is working to create a high speed rail network that will be a catalyst to grow the UK’s economy. 1.5.2 Our health and safety policy statement makes clear our vision for health and safety at HS2 Ltd. Effective health and safety, through continuous improvement in the elimination of accidents and incidents, is embedded in everything we do, and will contribute to our overall success. 1.6 Health and safety principles 1.6.1 We sincerely believe in the protection of our employees and others who may be affected by our activities. 1.6.2 The prevention of harm is an indispensable part of our business culture. 1.6.3 Our health and safety management system defines the responsibilities at each level in the business, provides direction on how to identify and manage workplace risks, and how we will meet or exceed legislative requirements. Our strategic principles for safety, health and wellbeing A holistic approach 1.6.4 Safety is at the heart of everything we do. We will only design, build and operate a railway to the highest health and safety standards if we always make safety our first consideration. We will therefore integrate safety into everything we do, making it an integral part of the way we make decisions and operate our business. Our belief 1.6.5 Safety is one of our core values, and we have committed that we will never compromise on health and safety. Everyone working on the project has the right to go home unharmed. Delivering a high speed railway 1.6.6 We have the opportunity and the duty to develop, by design, a modern railway that eliminates risks to the health and safety of our collective workforce, the travelling public and anyone likely to come into contact with our operations. Developing HS2 Ltd to be a safe organisation 1.6.7 As well as delivering a railway system that of which safety is an integral part - High Speed Two is a safety-critical organisation designing, developing and ultimately operating the future high 6 HS2 Supply Chain Health and Safety Standard speed railway. It is therefore essential that we build on our safety value to develop a culture, both internally and across our supply chain, where safety really is always front of mind. Personal accountability 1.6.8 We will create an environment in which everyone feels able to speak up and intervene if something is unsafe, no matter what their role or employer. Everyone will understand their personal accountabilities for health and safety, and will be empowered to take responsibility for their own and others’ health safety and wellbeing. Safety leadership 1.6.9 We will provide visible health and safety leadership, setting the standard and expectations for health and safety management and behaviours across the programme scope and impacting on the industry as a whole. We will authentically role-model our safety value by caring for our workforce, our passengers and the public, creating an environment where no one gets hurt. View health like safety 1.6.10 We will proactively promote health in all aspects of the programme lifecycle. We will drive the visibility and conversations around health to raise the profile across HS2 and make sure that health, like safety, is front of mind in the decision that we make. Safe decision making 1.6.11 We will develop a culture where health and safety is our first consideration, where we make safe decisions and act to mitigate risks wherever and whenever they occur. There will of course be challenges on cost and programme. We believe that safety and performance go hand in hand, and that ‘whole-life safe’ decisions will ultimately drive the best outcomes for HS2 1.7 Our health and safety strategic commitments 1.7.1 We have established our aspirations in relation to these seven key focus areas, and have defined these aspirations in 21 strategic commitments. These commitments identify the outcomes in health and safety that HS2 Ltd will achieve over the next 10 years of the programme, across all elements within the programme lifecycle. The commitments and their potential enablers will be used in a proportionate and pragmatic way throughout the lifecycle of the programme. They will be used only where clear benefits and no increase in risk can be demonstrated. 1.7.2 The commitments are designed to be tangible, stretching, measureable and publishable – so we can hold ourselves to account for delivering improved levels of health and safety performance. We will build our performance indicators to measure our performance against our strategic commitments. 7 HS2 Supply Chain Health and Safety Standard Strategic commitments Workforce Safety Public and Neighbour Health and Safety “We believe everyone has the right to go home unharmed” - We will design the railway to be maintained and operated safely, with our future workforce in mind - We will design our emergency response process, to avoid putting our staff at risk in responding - We will deliver an HS2 Ltd Safety Passport Scheme, to make sure everyone is aware of their personal accountability for safety “We will develop, promote and reward our frontline and operational supervisors based on their safety leadership” - We will provide all supervisors and leaders, including those of our contractors, with HS2 Ltd safety leadership training - We will integrate safety leadership into our recruitment, selection, objectives and performance appraisal processes “We will maximise the use of technology and smarter ways of working to minimise the need to commute to our sites and offices” - We will empower our supply chain partners to deliver safely, without hands-on client supervision - We will operate park and ride hubs for our large sites to reduce staff commuting and traffic volumes/parking within communities “We will protect the safety of other road users, as we work within their communities” - We will develop a new, better standard for the design and use of delivery vehicles, tailored to the urban / rural risks associated with each site, and providing best in class worker access - We will train all our professional drivers to drive safely through communities and understand the impact of their driving - We will plan our logistics to avoid impacting peak times and those most at risk within the community “Community safety champions will get to know our neighbours along the route, so that we can understand local risks and be flexible in mitigation” - We will listen to our neighbours’ concerns, and provide timely and clear information - We will understand at-risk groups and facilities, and provide local arrangements to safe guard their safety - We will undertake safety projects to raise awareness within the community of construction and railway safety “We will invest in the local communities within which HS2 works” - We will work with local health services to support them in providing care for those who may be affected by our works - We will ensure that all legacy assets and access roads are returned to the same or a better condition than before the work - We will invest in boundary solutions to protect against trespass, vandalism and unintended access “We will plan our works to protect the health, safety and wellbeing of our lineside neighbours” - We will have a single approach to site access and security across all of our construction worksites 8 HS2 Supply Chain Health and Safety Standard - Occupational Health and Wellbeing Safe by Design Safe Supply Chain Management We will create secure site boundaries to protect against construction materials impacting public areas, and prevent unauthorised access We will minimise our time on site by maximising the use of ‘off-site’ assembly methods “We will view health like safety” - We will raise the profile of health, and focus on harm prevention rather than mitigation as a principle - We will minimise the impact on our future workforce by focusing on health by design now - We will develop a new, better standard for the provision of healthcare across our supply chain, leaving an industry legacy “We will support the resilience of our teams to enable them to cope with the ambiguity of a changing and evolving programme” - We will develop the resilience of individuals, so they can be accountable for their own health and wellbeing - We will measure our organisation’s flexibility against the HSE Stress Management Standards - We will develop our line managers to have conversations about health with their teams, and recognise when people need help “We will look to eradicate wherever possible, and then minimise exposure to the top 5 causes of long term health disorders” - Our focus will be on causes of occupational disorders relating to cancers, respiratory disorders, skin reactions, vibration and noise - We will select materials and handling methods that will minimise workforce exposure both in construction and operation “We will design the infrastructure such that all routine, planned trackside maintenance can be carried out outside of operational hours” - We will maximise the use of self-diagnosing equipment to enable proactive maintenance before something fails - Wherever possible we will design our assets to ‘fail safe’, so that no human intervention is required during operational hours “Once the baseline is agreed, we will manage the impact of evolving design and specification changes, ensuring safety is always our first consideration” - We will ensure that any change can be delivered while maintaining safety integrity “Wherever possible we will design through a virtual environment to design out risk/error and reduce design-related site visits” - We will design with constructability in mind, and design for maintenance and replacement post-commissioning - We will evaluate and incorporate latest detection technologies in the design, to protect passengers and the public from incursions on the railway - We will integrate, test and commission the railway system, taking learning from HS1 and best international practice “We will select our supply chain partners based on their ability to demonstrate shared values and good safety leadership” - We will assess the safety culture of our supply chain partners during selection/procurement and the contract lifecycle 9 HS2 Supply Chain Health and Safety Standard - Safe Operations SMART Assurance 1.7.3 We will establish a holistic way to assess the health and safety culture of our supply chain, including practical behavioural assessment tools “We will be a SMART client that will enable intelligent suppliers to deliver safely” - We will set achievable outcomes for health, safety and wellbeing and assure that our contractors are achieving these standards - We will develop stretching standards for our supply chain, taking learning from exemplar projects, and make sure these are clearly communicated “We will hold our supply chain to account for safe delivery” - We will apply the principles of fair culture to any safety breaches “We will design our railway and future train service so they can be operated safely” - We will design HS2 to deliver levels of passenger safety performance that is in line with best current international practice and meets or betters the performance of HS1 - We will specify requirements for our future train fleet that explicitly maximise passenger safety - We will design the station and the platform interface to enable passengers to use it safely, and protect against suicides “We will always protect any line that a track-worker is required to access, ‘on or near the line’ during operational hours” - We will only rely on signal warning systems for maintenance works outside of operational hours - We will always provide a suitable method/distance of separation between a worker and any open line “We will provide a safe means to access all areas trackside, for the future operations and maintenance workforce” - We will install a safe walkway along the railway, and no-one will have to walk more than 5km to access any part of the railway - We will provide suitable facilities at access points, including sufficient secure, off road parking “We will develop a learning culture, where people feel motivated to report, and where the business takes actions to embed learning” - We will share learning across the supply chain to drive best practice - We will learn from previous and external events, and apply learning to the design, build and operation of the HS2 railway “We will undertake risk based assurance, and look ‘beyond the greens’ to proactively identify potential issues” Contractors, suppliers, manufacturers and other organisations that work with HS2 will be required to demonstrate that their own commitments are consistent with the above, along with the ability and willingness to integrate their systems and processes with those of HS2 and others in order to provide one consistent approach (embodying best practice) across all aspects of the project. 10 HS2 Supply Chain Health and Safety Standard 1.8 Equality, diversity and inclusion 1.8.1 HS2 considers equality legislation as setting minimum standards and will embed equality, diversity and inclusion (EDI) in all of its activities. HS2 will work with stakeholders to: minimise the potential for discrimination, harassment and bullying; seek opportunities to promote inclusive development; and understand the views of its stakeholders. 1.8.2 In essence, all people shall be treated equally. 1.8.3 The supply chain shall work with HS2 in the creation of jobs and job activities that reduce bars to employment (real or otherwise) during the life of the project and through to steady-state operation. This thinking shall extend to the eventual customers of our railway, who may have very different needs from those of the existing customer base, or people who are prevented from travelling by rail due to their own physical limitations - or those of the railway. 1.8.4 Engagement, with all parts of the HS2 workforce, shall promote EDI in both the approach taken to engagement and the agenda for continuous improvement in safety, health and wellbeing. 1.8.5 Best practice from elsewhere suggests that effective engagement with all parts of the workforce has significant positive impacts by way of outputs and in the way that people feel about the company and themselves. 1.8.6 All sections of this standard should be read with the above in mind and all shall provide evidence that EDI has been a consideration in the approach taken and eventual outcomes. 2 General requirements 2.1 Health and safety management system 2.1.1 HS2 is committed to delivering excellent health and safety performance. Our health and safety management system is founded on the principles of the HSG65 model and underpinned by a series of policies and procedures that are predicated on risk. 2.1.2 Suppliers that work with HS2 shall have a formal and structured health and safety management system. 2.1.3 Supplier’s health and safety management systems shall be clearly documented and arrangements shall (where applicable) include the effective management of sub-contractors and their supply chains to meet client requirements, along with arrangements for gaining assurance from them on their effectiveness in meeting client requirements. 2.1.4 Organisations shall commit to work with HS2 to develop and innovate in respect of the continuous improvement of their management system as understanding of project risk develops and or our risk profile changes. 11 HS2 Supply Chain Health and Safety Standard 2.2 Safety, health and wellbeing planning 2.2.1 Every contractor, supplier, manufacturer and other party working with or for HS2 shall develop a project-specific safety, health and wellbeing plan (SHW Plan) that addresses how they will meet HS2’s requirements set out in this standard and in general contract documentation. The SHW Plan shall address: the management of all reasonably foreseeable hazards and risks arising from their work (including management controls applied to eliminating or controlling the risks and assurance arrangements used to confirm the arrangements are working and effective); how safety management requirements are appropriately cascaded, discharged and assured through all levels or tiers of sub-contracting arrangements; arrangements for planning, monitoring and management review of health and safety performance; and HS2’s requirements for a three-month rolling (or look-ahead) hazard profile that describes the significant hazards associated with HS2 work. 2.2.2 The level of planning shall be proportionate to the scope of work and the level of risk. 2.2.3 HS2 will develop its intervention/assurance programme based on the risks and issues identified within the SHW Plan. Where appropriate and agreed with HS2 the requirement for the SHW Plan may be met through a suitable Construction Phase Plan. 2.3 Safety, health and wellbeing leadership and engagement 2.3.1 Research suggests that engagement is a key contributor to an individual’s feeling of self-belief and overall wellbeing. Improvements to engagement and wellbeing typically go hand in hand. As engagement is linked to increased productivity, innovation and profitability, there is a strong business case to linking engagement in safety and health with a targeted improvement in wellbeing (and vice versa). 2.3.2 All organisations working with HS2 shall engage with the workforce (their own team members and across the wider HS2 community) in understanding the risks to which individuals and groups are exposed and in the development of systems and work processes designed to keep them healthy and safe. 2.3.3 Team members shall be actively encouraged to: contribute ideas and to raise issues and concerns in an open and honest environment (consistent with the HS2 values) and without fear of retribution; report accidents and incidents (‘near misses’ or ‘close calls’); challenge work procedures that they believe to be unsafe; make their own health and safety and the health and safety of others (through their 12 HS2 Supply Chain Health and Safety Standard direct actions or through the products that they deliver) the first consideration in everything that they do; and always consider the impact of their actions on HS2’s neighbours and the wider community. 2.3.4 This list is not exhaustive and provided for illustrative purposes only. 2.3.5 Leadership teams shall, as a minimum, demonstrate understanding and application of the guidance contained in the Health and Safety Executive/Institute of Directors publication “Leading Health and Safety at Work”. The aim shall be achieving a level of governance that is as good as or better than that described in the guidance. 2.3.6 HS2 expects organisations to invest in the development of arrangements consistent with the above and to commit to working with their sub-contractors, supply chain and across the wider HS2 community in the development of a robust health and safety culture for the project as a whole. 2.3.7 HS2 will deliver a safety engagement programme that will: articulate our objectives, so that everyone understands what we are working to achieve; clarify everyone’s role in delivering health and safety – enabling everyone to take responsibility; create an emotional connection – helping everyone to make safety personal; deliver key engagement activities to develop our collective safety culture; provide a brand and visual prompts to keep health and safety front of mind. 2.3.8 Directors and senior personnel will be expected to devote time to working with the HS2 leadership team in pursuit of the above. 2.4 What we expect from everyone 2.4.1 There are some simple things that we expect everyone to do. Whilst general in nature, these things are designed to underpin our principles and to support our ethos of making health and safety the first consideration in everything that we do. 2.4.2 Organisations shall make sure that these simple things are reinforced through induction and ongoing training of all their team members and supply chain. The organisations’ managers and supervisors shall regularly check their team member understanding and reinforce importance through their own actions and behaviours. 2.4.3 Managers and supervisors are expected to engage with the workforce at all locations to make these requirements specific to location activity and location-specific risks: Never ignore or condone an unsafe practice or condition or carry out a task, instruction or work procedure if you feel that it is unsafe. 13 HS2 Supply Chain Health and Safety Standard Always report any issues or concerns that you have to a supervisor or manager. Never start work without understanding the risks involved in the job that you are doing and always think about the potential effects of what you do on others. Always positively contribute to helping others to understand and manage health and safety risks. Never carry out any potentially hazardous activity that you are not trained, fit or suitably equipped to perform. Never ignore or disobey site-specific health and safety rules or the instruction of anyone who is there to provide you with protection. 2.5 Induction 2.5.1 There shall be three types of formal induction: Programme (including an overview of the HS2 programme, the values that HS2 are trying to instil in terms of behaviour and culture). Site-specific (including site-specific hazards and risks, welfare arrangements and sitespecific rules). Job or role-specific (including a full understanding of the hazards and risks associated with the job, specific responsibilities and confirmation of required competency by way of necessary certification and/or proof of training and reaching the required level of attainment). 2.5.2 Contractors and other organisations working with HS2 are required to demonstrate that the above inductions are provided to all employees as a key component of their assurance arrangements. 2.6 Checking understanding 2.6.1 During the various inductions, organisations shall make sure that their managers and/or supervisors take the opportunity to check understanding of their team members in terms of risks and controls, and that everyone understands their own specific responsibilities. This requirement shall extend to making sure that team members possess the necessary competencies to safely discharge their responsibilities, including a visual assessment of their physical fitness to work. 2.7 Consequence management 2.7.1 Organisations shall have procedures in place to reinforce positive behaviours where disregard for safety by team members or others associated with the project has or will potentially expose them or others to harm. 14 HS2 Supply Chain Health and Safety Standard 2.7.2 HS2 aim to promote a ‘fair’ culture, and organisations shall have in place processes for investigating violations where it is claimed that the violation occurred as a result of a flawed system, process and/or instruction. 2.7.3 Where investigations (immediate or otherwise) identify deliberate violations of rules or bad behaviour, this shall result in the individual or group involved being dealt with in accordance with arrangements consistent with a fair culture and acceptable to HS2 management. 2.7.4 No team member shall be disciplined or sanctioned for raising concerns pertaining to health and safety where they genuinely believe that what they are being asked to do is likely to put themselves or others at risk. This extends to where a team member may ultimately refuse to carry out a task or refuse to work on grounds of health and safety. 2.7.5 With the above in mind, organisations shall have in place an escalation process to investigate and resolve concerns raised by team members. 2.7.6 Organisations shall commit to investing time and effort in understanding the causes of noncompliance (including rule breaking and or bad behaviour), recognising that in the majority of instances people will not go out of their way to harm themselves or others, and often just want to get the job done quickly and efficiently. 2.7.7 Behaviour-based health and safety training and supporting interventions shall be focused on creating peer pressure in the application of the right behaviours and refusal to accept anything else. 2.7.8 That said, there will be instances that are serious enough to warrant immediate punitive action. Definitions of situations requiring such action and the approach to be taken shall be defined, understood and clearly articulated to the workforce by site/location management and supervisors. 2.7.9 Encouraging or promoting bad behaviour, including non/under-reporting and/or manipulation of data, shall be seen as a gross breach of contract. Organisations are therefore encouraged to make sure that their assurance regimes are sensitive to such issues, recognising that positive aspirations can become corrupted further down the management hierarchy. 2.8 Behavioural safety 2.8.1 Recognising that systems, processes, procedures and equipment will only go so far in managing risk, it is important to understand the effects of human behaviour as a prerequisite to managing health and safety. 2.8.2 HS2 recognises that there is no single ‘off the shelf’ or ‘one size fits all’ product that can be applied to engendering the right behaviours (at all levels in any organisation). Before we set out to change behaviour, we need to understand what behaviours we want to achieve and what behaviours we want to protect, modify, enhance or introduce. This will vary between organisations, recognising that different organisations will have subtly different cultural styles, expectations and ambitions geared to their own circumstances. 15 HS2 Supply Chain Health and Safety Standard 2.8.3 Many organisations will already have implemented their own behaviour-based approaches and programmes that have produced results or are still being embedded. 2.8.4 It would be wrong for HS2 to confuse the efforts of others by cutting across what they are doing. 2.8.5 However, HS2 does want to achieve one way of doing things, and this will require organisations to work collaboratively to identify best practice and in the development of a common approach. 2.8.6 Organisations shall therefore commit to work with HS2 in establishing best-fit behaviours for the HS2 project, and in the development and delivery of behaviour-based programmes most likely to raise the bar in terms of health and safety performance. This will involve: investment in time, from director down; open sharing of best practice, down and across supply chains; and investment in training and development. 2.9 Communication Workforce communication 2.9.1 All organisations working on our programme shall commit to working with HS2 in the development of communications strategies and plans designed to promote a consistent understanding of risk, the controls that must be put in place to provide an environment where no one gets hurt and in developing the culture where safety, health and wellbeing is the first consideration in everything that we do. 2.9.2 Communications media should be designed to engage and excite the workforce and delivered by people who are good communicators. Employees should never feel that we are just going through the motions. Employees should see evidence, through our systems, processes and actions, that we are passionate about defining and applying best practice in the avoidance of harm. 2.9.3 Organisations working with or for HS2 shall make sure that their workforces fully understand site/location health and safety requirements, including emergency arrangements and any rules (general or site-specific) laid down by HS2 and/or its Principal Contractor(s). Communications to those employees for whom English is not the first language shall be structured in such a way as to secure understanding using various media, including signage and pictograms. 2.9.4 All communications shall be structured to include a means of checking the understanding of recipients. Records shall be kept for attendance at, and understanding of, all inductions (safety or otherwise); briefings; and general communications, including emergency arrangements/procedures, method statements, safe systems of work, job/role-specific briefings and health and safety awareness talks. 16 HS2 Supply Chain Health and Safety Standard 2.9.5 Recognising the safety-critical nature of many communications (especially in the context of emergency preparedness, emergency response, command and control), organisations employing people for whom English is not the first language must be able to demonstrate that: all team members are able to give oral instructions and warnings to others, and are able to understand those that they receive from others; all team members receive the required health and safety training/briefing (including emergency procedures) and are able to demonstrate their own understanding of what is required – this shall result in testing where appropriate; where there are team members who do not have English as their first language, there shall always be a supervisor present working with an individual, team or gang that can give instruction and translate where appropriate; the ratio of team members who do not have English as their first language to a supervisor with the ability to effectively communicate in English (verbal/spoken) shall never exceed 4:1. The same arrangement shall apply to non-English-speaking team members who may be used from time to time; non-English-speaking team members shall not be employed in safety-critical roles; risk assessment shall be used by employers to understand the hazards and risks associated with the above in all job roles and/or tasks, and higher levels of control applied where appropriate; arrangements shall be put in place to monitor the application and efficacy of the above. 2.9.6 Contractors and suppliers should assess the ability of their people in both communicating and understanding English, especially in the context of safety-critical communications and in emergency situations. Provision of coaching and education facilities should be considered. External communication 2.9.7 It is important that any communication to any third-party organisation is accurate, balanced and consistent so as to avoid confusion. All communications with members of the public and any third-party organisation shall be dealt with in accordance with protocols defined by the HS2 Head of Public Affairs. 2.9.8 Information may be provided directly to the media or other parties only when specifically authorised by the HS2 Head of Public Affairs. 2.9.9 Organisations shall inform the HS2 Head of Public Affairs immediately when any approach is made. No approach shall be made to the media on any issue pertaining to HS2 without prior consent. 2.9.10 Organisations shall cooperate with and actively participate in arrangements to liaise and work with local communities. This may include programmes such as those designed to help young 17 HS2 Supply Chain Health and Safety Standard people to understand the dangers of trespass and discourage them from putting themselves at risk. Communication with other operators and utilities 2.9.11 Requests for information from organisations such as Network Rail, Transport for London, utilities, other asset owners or railway operators shall be made through the designated HS2 interface with these organisations. This is to avoid organisations being asked for the same information from multiple sources purporting to represent HS2. Regulatory liaison 2.9.12 The HS2 Corporate Health and Safety function shall be informed of any regulatory (including Health and Safety Executive, Office of Rail Regulation, local authorities, fire authorities, etc.) matters or interventions relating to HS2 or where regulatory intervention in an organisation’s wider business could have an impact on HS2, its operations or reputation. This shall include details of: site visits or inspections and comments made/action taken; written communications; and enforcement notices, prosecutions, etc. 2.9.13 Organisations shall provide free and unhindered access to regulatory enforcement agency staff and other parties instructed by HS2, such as accident investigators, audit teams or representatives of insurers. Working on or near Network Rail infrastructure and assets 2.9.14 The Network Rail Interface Team provides details of Network Rail’s requirements for accessing their infrastructure or assets and the contact details for arranging access. Contractors, suppliers and manufacturers shall comply with all Network Rail requirements when on Network Rail railway infrastructure or in the manufacture and supply of components that could have an impact on their kinetic envelope and/or general operations. 2.9.15 No one shall access Network Rail infrastructure or other assets without the consent of an appointed Network Rail representative as directed by HS2. Access to land and property 2.9.16 No organisation working on behalf of, or representing, HS2 shall access property or land without formal agreement and licence from the landowner or their agent. The HS2 Access Coordinator shall be consulted to ascertain if there is any other formal agreement in place and to determine exact requirements. Access to Property process is laid down by the HS2 Land and Property Team. Local authorities are to be treated as any other landowner. 2.9.17 Hazards specific to the land or property to be accessed should be ascertained, risks assessed and controls developed in accordance with other parts of this standard. Likewise, for site management and supervision, contractors and suppliers shall make sure that there is no encroachment on other parts of the land or property where permissions and/or licences have 18 HS2 Supply Chain Health and Safety Standard not been obtained and the workforce or landowner could be exposed to other hazards and risks if encroachment were to occur. Requesting information 2.9.18 Contractors, suppliers and organisations commissioned by HS2 shall approach HS2 during the planning stage of their work to ascertain what hazards HS2 is aware of in connection with work to be carried out or in the provision of other goods and/or services. 2.9.19 Contractors, suppliers and other organisations shall make HS2 aware of any material or significant hazards that they identify in addition to those already provided by HS2. 3 Construction Design and Management 3.1 Background 3.1.1 The Construction (Design and Management) Regulations 2015 (CDM Regulations) came into force in Great Britain on 6 April 2015. They set out what those involved in construction work need to do to protect themselves (and anyone the work could affect) from harm. It is important to appreciate that the definition of ‘construction work’ is very wide, and includes some maintenance and decoration activities. 3.1.2 CDM aims to improve health and safety in the industry by helping us to: plan the work sensibly so that risks are understood and managed from start to finish; have the right people for the right job at the right time; cooperate and coordinate work across all parties; have the right information about the risks and how they are being managed; communicate this information effectively to those who need to know; and consult and engage with workers about the risks and how they are being managed. 3.1.3 This standard sets out how the duties encompassed within the CDM Regulations will be managed inside HS2 and what is expected from contractors, suppliers, manufacturers and others in order for HS2 to fulfil its duties. 3.1.4 No organisation involved with HS2 is to accept an appointment to undertake design or construction work without first being satisfied that they have the necessary skills, knowledge and experience to undertake their duties in the context of the work to be undertaken. They must have regimes in place that catalogue requirements against each role undertaken in the context of necessary skills, knowledge, training and experience and the means to monitor compliance in the context of all employees. Their own assurance arrangements shall make provision to check the application and efficacy of their competence management system in discharging their responsibilities. 19 HS2 Supply Chain Health and Safety Standard 3.2 HS2 CDM organisation HS2 role as Client and Designer for the works 3.2.1 Under the CDM Regulations, it should be assumed that HS2 Ltd is the CDM Client for all works. Where contractors have not had written confirmation to this effect, they shall request written confirmation or otherwise. Where appropriate and in agreement with other potential CDM Clients, HS2 may elect others to carry out this role. 3.2.2 HS2 may take on the roles of Principal Designer and Designer (e.g. for design and specification activities carried out by the Technical Directorate, HS2 is a designer). 3.2.3 No one individual employed by or on behalf of HS2 will fulfil more than one of these roles. 3.2.4 Duties will be discharged by way of the following disposition of responsibilities. 3.2.5 The HS2 Board will seek assurance on behalf of HS2 and the shareholder (ie, DfT) that the organisation is in compliance with the CDM Regulations. Assurance will be obtained through a risk-based programme of assurance activity, looking at all parts of the organisation. This will extend to gaining assurance that the duties held by the Client, Principal Designer and Designer are being effectively discharged. 3.2.6 Where deficiencies are found to exist in the organisation and/or arrangements for the management of CDM, a risk-based improvement programme of activity will be commissioned and tracked to conclusion by the HS2 Board or a delegated sub-committee of the Board. 3.2.7 The HS2 Chief Executive Officer (CEO), supported by the Executive, is responsible for the dayto-day running of HS2 and for its overall performance in the context of CDM and in the general management of health and safety. Responsibilities are delegated as follows: Internal Sponsor 3.2.8 The Internal Sponsor is responsible for seeking assurance across the project organisation that the overall duties of HS2 defined in the Regulations are being implemented. The Internal Sponsor will also provide assurance to the Executive on the organisation’s performance in this regard. Technical Director 3.2.9 The Technical Director is responsible for providing assurance to the Internal Sponsor that HS2’s duties as a Designer are being met. The Technical Director is also responsible for the overall coordination of the technical aspects of the HS2 delivered specification design (including any design carried out by HS2’s appointed external or third-party designers) to achieve defined health and safety objectives. The specification design will be integrated into the Phase One geographical ‘Employers Requirements Design’ (ERD). This will be overseen by the Phase One Infrastructure function in discharging the Principal Designer role. The Technical Director will cooperate with the Principal Designer to enable it to fulfil its duties. 20 HS2 Supply Chain Health and Safety Standard Managing Director Construction 3.2.10 The Managing Director Construction is responsible for providing assurance to the Internal Sponsor on those activities managed by the Construction function to support the CDM Client and other duties. The Managing Director Construction will appoint CDM Client Representatives and Principal Designer Representatives and where relevant provide assurance that duties are being met to an agreed standard. 3.2.11 Programme Directors will develop and maintain a project/programme execution plan that describes roles and responsibilities and programme management arrangements for CDM. Where relevant Area Heads of Engineering, with support from the Health and Safety function, will develop and maintain area specific plans geared to discharging the Principal Designer role. Managing Director, Development 3.2.12 The Managing Director, Development is responsible for providing assurance to the Internal Sponsor on those activities managed by the Development Directorate to support CDM Client duties and where relevant, Principal Designer and Designer duties in the context of the delivery of Phase Two. Land and Property Director 3.2.13 The Land and Property Director is responsible for providing assurance to the Internal Sponsor that land and property owned and/or managed by HS2 on behalf of the Secretary of State for Transport is maintained and managed in compliance with the Regulations. The Land and Property Director is also responsible for appointing Principal Designers, Designers and Contractors (or arranging others to do so) as necessary. 3.2.14 As the portfolio and appointments will be predominantly managed by a 3rd Party Property Management Company, the Land and Property Director, in conjunction with the Head of Health and Safety (Commercial and Land and Property), will produce and maintain a management plan. The plan will provide details of the process and timescales for assessment and appointment of Principal Designers and Principal Contractors for all design and construction work. The plan will also detail the assurance activities that HS2 will undertake in discharging CDM Client duties (legal or otherwise) in regard to the Land and Property portfolio. 3.2.15 The plan will detail how the Land and Property Director will make sure that safe access, security and safety are managed through the following processes: Property Access Control Process 3.2.16 This process facilitates safe and efficient access to all Department for Transport-owned HS2 properties (residential and commercial) for appropriate parties. The process fulfils HS2’s contractual, legal and project-related obligations regarding access to HS2 properties. The Property Access Control Process is a key health and safety process that seeks to make sure that the health and safety risks associated with a property are communicated to those wishing 21 HS2 Supply Chain Health and Safety Standard to visit the site. The process mandates that all property access must be through the L&P team and the Managing Agent. Security Process 3.2.17 This process facilitates ongoing security for all Department for Transport-owned HS2 ‘void properties’ from formal acquisition through to disposal or handover to construction contractors. It outlines the process to identify all security measures that will be required to keep a property or land secure based on the risk associated with the property. Health and Safety Process 3.2.18 This process facilitates the safe management of Department for Transport owned HS2 properties in accordance with all applicable health and safety and housing legislation in order to provide tenants, contractors and other staff and public with a safe environment at all times. CDM Integrator 3.2.19 The CDM Integrator establishes the standard to which HS2 Ltd shall meet its duties under the Regulations and provides assurance to the Internal Sponsor that this standard is being applied across HS2 Ltd. The role will work with the others defined above to construct an integrated programme of assurance and to construct improvement plans for review by the HS2 Board or their sub-committee when and where necessary. 3.3 Designers’ role and responsibilities 3.3.1 Designers are required under the CDM Regulations to identify and eliminate foreseeable risks. Where this is not possible, they must take reasonably practicable steps to reduce or control the risk (or residual risk) through the design process. 3.3.2 Consistent with the above, designers and design teams shall understand that HS2 requires them to demonstrate that they have looked at health and safety risk in its widest context and through all phases of the project. The ultimate intention is to create an environment where, at every stage of the programme, no one gets hurt, from design through to an operational railway that minimises the potential for harm to anyone likely to be affected by its operations. Designs that do not provide such demonstration or meet these expectations shall not be accepted and rework will be required. 3.3.3 The HS2 Health and Safety functions (Corporate and Construction) will assist in the development of a consistent approach across all project areas. The CDM Integrator will integrate efforts in this area including the communication of emerging best practice as the project progresses. The Managing Director Construction will provide the following assurance to the Internal Sponsor through the appointment of Principal Designer(s): There are suitable and sufficient arrangements in place to plan, manage and monitor the pre-construction phase and coordinate matters relating to health and safety during the pre-construction phase, particularly when design, technical and organisational aspects are being decided in order to plan the subsequent components or stages of work. 22 HS2 Supply Chain Health and Safety Standard There are formal, documented systems and procedures in place to identify and eliminate or control, so far is reasonably practicable, foreseeable health or safety risks to any person likely to be affected by construction work, maintenance/cleaning of any structure or its use in any workplace. All designers comply with their duties and all persons working in relation to the preconstruction phase cooperate with the client, the principal designer(s) and each other. The client is assisted in the provision of pre-construction information and this is provided promptly and in a convenient form, to every designer and contractor appointed, or being considered for appointment to the project. There is effective liaison and sharing of information with the Principal Contractor relevant to the planning, management and monitoring of the construction phase in the coordination of health and safety matters. Design options are evaluated to achieve documented reductions in health and safety risks. Health and safety requirements are fully incorporated in the design process. Residual risks that cannot be ‘designed out’ of the process or finished product are clearly documented and handed over as part of an auditable trail, together with a clear indication of the stage in the project when any residual risk is likely to become an issue to be managed. The designer/design team have access to competent health and safety support to provide advice and to liaise with the CDM Integrator. The design team’s approach and knowledge, including sub-consultants, is developed through interactive workshops and discussions involving those people who are likely to be affected by the product, such as end users. There is full cooperation with the assurance process. 3.3.4 The general duties of designers will include: making sure that the client is aware of their duties under the Regulations; applying the general principles of prevention to eliminate (as far as is reasonably practicable) foreseeable risk to health and safety; reducing and controlling the effect of risk should elimination not be possible, providing information on the risk and necessary controls to the principal designer and providing appropriate information for the Health and Safety File; and assisting the Client, Principal Designers, the Principal Contractor(s), other designers, contractors and others as appropriate in complying with their duties, by providing a design that is supported with sufficient information about the design, including information relevant to the construction or maintenance of the structure. 23 HS2 Supply Chain Health and Safety Standard 3.3.5 Contractors, suppliers and other organisations shall refer to the HS2 Procedure for health and safety in design Document no: HS2-HS2-HS-PRO-000-000004, for further guidance. 3.4 Provision of information 3.4.1 Information reasonably accessible to HS2 will be made available regarding known hazards, site conditions and other relevant matters, so that any factors that may represent a significant risk are drawn to the attention of the design team and contractors. 3.4.2 Where possible, this will be provided during the invitation to tender stage as pre-contract or pre-construction information and will include: nature of the works; HS2 management structure and reporting requirements; identified health and safety hazards; identified existing structures and services; and safety, health and wellbeing requirements mandated by HS2. 3.4.3 Where there is a deficiency or gap in the information provided or further information is required, the designer, principal designer or contractor shall inform the relevant HS2 manager and, if necessary, include any assumptions made in the absence of the information and as part of the design submission. 3.5 Interoperability and safety verification 3.5.1 HS2 is designed as an interoperable railway as defined in the Railway (Interoperability) Regulations 2011. For those parts of the HS2 railway within scope, compliance with Technical Specifications of Interoperability and relevant Notified National Technical Rules is mandated. Moreover, the Common Safety Method Regulation on Risk Assessment and Evaluation also applies to the design of the railway. Designers and contractors shall cooperate with HS2 to make sure that compliance can be achieved and demonstrated. 3.5.2 The design of the railway will change (or impact on) the operations of established railway operators. Designers, contractors and suppliers shall cooperate with HS2 to make sure that these operators can continue to satisfy the requirements of their own health and safety management systems and in particular their safety verification schemes as defined under the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS) where appropriate. 3.6 Principal Contractor(s) - role and responsibilities 3.6.1 Contractors are required by the CDM Regulations to identify hazards, evaluate risks and develop plans supported by risk assessments and method statements. 3.6.2 HS2’s policy for the main construction works is to appoint contractors early where possible, so that they can engage with designers in optimising the practicality of designs in the context of 24 HS2 Supply Chain Health and Safety Standard a safe build and in the delivery of a product that addresses and ‘designs out’ traditional or known risks to health and safety. 3.6.3 Systems, procedures and ways of working shall be subject to competent scrutiny through the hierarchy defined in section 3.2. Construction Phase plans, risk assessments, method statements and ways of working that do not meet HS2’s requirements as set out in this standard and elsewhere will not be acceptable and changes will be required. 3.6.4 The Principal Contractor is the key duty holder during the construction phase and is required to assure effective management of health and safety on a worksite. Like any other contractor, the Principal Contractor is required to identify hazards, evaluate risks and develop plans supported by risk assessments and method statements. Whilst the Principal Contractor is under a duty to cooperate and have systems in place that promote and facilitate cooperation, this does not negate the responsibility for managing health and safety on the part of other contractor organisations. 3.6.5 It is essential that Principal Contractor(s) are fully aware of the responsibilities of other duty holders defined elsewhere in this section, so that they understand the hierarchy in which they operate and the level of information that they can reasonably expect, and from whom. Principal Contractors must recognise that health and safety is the first consideration in everything that HS2 does, and that adequate resources must be assigned to planning, managing and assuring health and safety compliance on site. 3.6.6 They must actively engage and participate in safety, health and wellbeing planning, communications initiatives, and health, safety and wellbeing leadership interventions as required by HS2. 3.6.7 Other contractors shall recognise and accept the role that the Principal Contractor plays on site, cooperate in all Principal Contractor led initiatives and comply with site rules established by Principal Contractors. These rules and work procedures will be specific to the risks associated with the site and designed to facilitate one consistent approach to managing health and safety on site. If any rule or work procedure is deemed to be inappropriate or likely to introduce any supplementary or residual risk a contractor will have the right to challenge, but only from a basis of risk and with a structured case that proves that health and safety could be compromised if the Principal Contractor procedure or instruction is followed. 3.7 Duties of the Principal Contractor 3.7.1 The duties of Principal Contractors are defined within the CDM Regulations (Regulation 13). Principal Contractors (or the contractor in the absence of a Principal Contractor) are required to: check the skills, knowledge and experience of all their appointees and, where any worker responsibility is novated to them, to ascertain whether adequate checks have been carried out and satisfied; make sure that their own people and contractors under PC control are aware of planning requirements and the minimum time allotted to such activity; 25 HS2 Supply Chain Health and Safety Standard provide the Principal Designer (where the appointment continues to be active during the construction phase) and the Client with information relevant to the Health and Safety File and make sure that contractors also provide the relevant information in a timely manner; plan, manage and monitor the construction phase in liaison with contractors; prepare, develop and implement a written plan and site rules; brief contractors on the requirements of the plan and site rules specific to their works and general to the works of others, supplying copies of relevant plan and briefing materials; make sure that suitable welfare facilities are provided and maintained throughout. Cleaning regimes should be established and monitored in liaison with professional cleaning companies; consult with contractors and workforce to identify site-specific risks and how best to manage them; make sure that all workers have an initial site induction specific to the risks that they will encounter and to the work activities being conducted; make sure that contractors meet at the start of shifts to understand risks associated with planned activities and individual roles in managing such risks across the site; provide assurance that pre-start work briefings are being held with the workforce; liaise with the Principal Designer (where the appointment continues to be active during the during the construction phase) regarding ongoing design and modifications to change specifications; obtain relevant licences, consents and permits; display the completed project notifications; make sure that sites are secure; make sure that arrangements are in place to deal with visitors to the site, including site induction (proportionate to areas visited and duration of visit) and supervision whilst on site; communicate this standard and other requirements through their supply chain; cooperate fully with HS2’s assurance arrangements. 3.7.2 This list is not exhaustive. 3.8 Mobilisation and de-mobilisation certificate 3.8.1 Site mobilisation shall commence only upon the issuance of a mobilisation certificate by the HS2 Project Manager appointed to administer the process. 26 HS2 Supply Chain Health and Safety Standard 3.8.2 No work shall be carried out prior to the issuance of a site start-up certificate by the HS2 Project Manager appointed to administer the process. 3.8.3 A Construction Completion Certificate will be issued by the HS2 Project Manager appointed to administer the process, when operations are complete, the site area has been confirmed as being left in a safe state (without unmitigated residual hazards) and the Health and Safety File information has been submitted, reviewed and accepted as accurate and complete. 4 Health and wellbeing 4.1 Occupational health and wellbeing strategy 4.1.1 HS2 has set the objective of creating a new (and better) standard and benchmark for occupational health in the delivery of a major project, and expects to create a legacy in design and construction that will be carried forward into the operation of the high speed network. This builds on the example set by the London 2012 Olympic and Paralympic Games in terms of setting the benchmark for others, and in leading the wider construction industry in its role as client. 4.1.2 We believe that good health has a positive effect on employees, employers and society as a whole. When individuals knowingly and actively make informed choices toward a healthy lifestyle, their physical and emotional health, sense of personal fulfilment and overall productivity can be improved. This wellbeing has positive effects: for the individual in terms of life expectancy, longevity of employment and quality of life; for society as a whole, in terms of a healthier general population and reduction in the costs of medical care; and for business, a workforce that is available to work with resultant benefits in terms of increased productivity and reduced costs of sick pay, overtime working and increased staff numbers to compensate for non-attendance. 4.1.3 The Public Health Responsibility Deal (inspired by the last coalition Government) aims to tap into the potential for businesses and other influential organisations to make a significant contribution to improving public health by helping to create an environment that empowers and supports people to make informed, balanced choices that will help them lead healthier lives. HS2 expects our supply chain to work with us in supporting the deal (see https://responsibilitydeal.dh.gov.uk/). 4.1.4 However, some tasks that are undertaken, and some environmental conditions and substances that people are exposed to in the course of their work, can cause long-term harm to an individual’s health. 4.1.5 These risks can be managed, though, and ill health prevented. All of which means that the methods of work, the processes, the materials and the equipment used in the realisation of 27 HS2 Supply Chain Health and Safety Standard design have significant implications on an individual’s health; there is significant potential to make life-limiting decisions. 4.1.6 Central to the HS2 health and safety strategy, therefore, is tackling occupational health risks at source and seeking to eliminate them or control exposure to them to a level where they does not cause harm to the health of the individual. This extends to all aspects of employment - from exposure to carcinogens, through to the formulation of working shift patterns. Our strategy also considers the environmental health impact on local communities during construction. 4.1.7 Our approach is to proactively promote health in all aspects of the programme lifecycle and drive visibility and conversations around health to raise the profile across our supply chain to make sure that health, like safety, is our first consideration in every decision we make. 4.1.8 From our 21 strategic commitments articulated at the start of this document, there are two health-related commitments that are directly relevant to our supply chain: We will view health like safety We will raise the profile of health, and focus on harm prevention rather than mitigation as a principle. We will minimise the impact on our future workforce by focusing on health by design now. We will develop a new, better standard for the provision of healthcare across our supply chain, leaving an industry legacy. We will look to eradicate wherever possible, and then minimise exposure to, the top five causes of long-term health disorders Our focus will be on causes of occupational disorders relating to cancers, respiratory disorders, skin reactions, vibration and noise. We will select materials and handling methods that will minimise workforce exposure both in construction and operation. 4.1.9 The HS2 approach therefore addresses both occupational health and wellbeing, as both aspects will have an impact on productivity and are prerequisites to HS2 recognising its objective of being a responsible employer. 4.1.10 In return, those within the supply chain will exhibit the following considerations for health: make a continuous effort to prevent accidents and cases of work-related ill health (immediate and long term); maintain healthy working conditions; provide effective control of the health risks associated with all our activities; assess the risks arising from the hazardous materials and, where necessary, identify 28 HS2 Supply Chain Health and Safety Standard processes for the safe handling and use; and continuously improve health performance in order to meet the world-class standards that HS2 is setting across the project. 4.1.11 In terms of the impact on the health of local communities during construction, whilst HS2’s approach to environmental impact is generally managed elsewhere, those impacts generated by obvious physical health agents in construction (e.g. dust generation) and those not-soobvious impacts, such as mental illness caused by factors such as intrusion, sleep deprivation and anxiety, all require consideration and must feature in risk assessments. 4.2 Approach to health Risk profile 4.2.1 Central to understanding where to target our collective efforts will be understanding the risks to health across all phases and facets of the project. 4.2.2 Contractors, suppliers, manufacturers and all other parties working with HS2 shall demonstrate a thorough understanding of the health impacts of their activities or products on the workforce and wider community or society as a whole. 4.2.3 A catalogue of hazards and risk profile shall be developed for each organisation (in connection with their activities specific to HS2) and shared with HS2 and other organisations in an attempt to build as comprehensive a picture of health risk as possible. The risk profile shall indicate the risks to their own people and where the actions of their people, processes or products could impact (positively or negatively) on the health of others. Management arrangements for the control of these risks shall be clearly documented, implemented, communicated and assured. Common health standards 4.2.4 HS2 will develop minimum health standards to improve the provision of occupational health across the construction industry. The suite of standards for clinical assessment will set out the minimum clinical assessment requirements (or baseline) for organisations working with or on the HS2 programme. Contractors, suppliers, manufacturers and other organisations working with HS2 shall commit to these standards as a minimum requirement. 4.2.5 Where it is believed that the same standards are met or exceeded by other systems or associations, this will need to be proved to the satisfaction of the HS2 Corporate Health and Safety function (Head of Occupational Health and Strategy). Health through design 4.2.6 HS2 requires interactively working with the designer to ensure that health impacts from their designed works are prevented in the first instance and, where this is not possible, mitigated at source. Residual health hazards/risks incorporated into the design are then to be consolidated and reported by the Contractor to form the basis of their occupational health implementation plan from inception to completion. 29 HS2 Supply Chain Health and Safety Standard 4.2.7 The Contractor must measure the impact of their design on ill health prevention from inception to operation to maintenance (including all elements of the works undertaken by the Contractor). Please also see section 3.3. 4.2.8 The Contractor must seek and utilise specialist competent advice, (for example, hygienists, ergonomists, specialist occupational health doctors, nurses and physiotherapists, human factors specialists or others) for designing out health hazards and designing in controls and monitoring. 4.2.9 Key areas for focus when carrying out design activities: Noise Vibration Cancers Respiratory disorders Skin reactions. 4.2.10 Along with key considerations for: musculo-skeletal (prevention of injury and musculo-skeletal fatigue); carcinogens (including contributory factors and co-morbidity factors); control of substances hazardous to health (COSHH); mental ill-health prevention, wellbeing and resilience; and personal fatigue. Principal Contractor(s) role in health 4.2.11 Principal Contractors (Contractors in the absence of a Principal Contractor) shall procure occupational health services for work locations under their control. Health service providers shall support the Principal Contractor(s)/contractors in understanding health risks and wellbeing issues and in managing exposures in the following contexts: Design of facilities/structures to be built; Procurement of equipment, plant and materials (designed to reduce impacts on health – e.g. equipment designed to reduce vibration or to remove the need for people to be exposed to certain operations/activities); Developing the health risk profile for the work location; Planning of any work to eliminate or mitigate health risks; Determining the levels of medical support required at each location (recognising the diversity and/or remote location of many HS2 sites and proximity to hospitals); 30 HS2 Supply Chain Health and Safety Standard Understanding the potential impact of site activity on local National Health Service (NHS) provision, recognising that HS2 has committed not to deplete or put unnecessary strain on local community services. This could extend to provision of onsite health provision and emergency response; Delivery of the works in construction, commissioning and operation. 4.2.12 The above considerations shall feature in any tender proposals submitted to HS2. Provision of occupational health support 4.2.13 All organisations working with HS2 shall either: use the occupational health services of the Principal Contractor(s) from a list of accredited providers made available by HS2; or use their own provider that has been evaluated and approved by HS2. 4.2.14 The OHS provider shall be accredited by the Safe Effective Quality Occupational Health Service (SEQOHS) and have a management system that meets the certification requirements of ISO27001, ISO9001, OHSAS18001 awarded by a UKAS-accredited certification body. 4.2.15 All organisations working with HS2 shall provide access to competent health and wellbeing advice to managers and all employees in maintaining and managing the personal and collective health of the workforce. 4.2.16 The OHS provider shall demonstrate their organisational capability and competences in the provision of: occupational hygienists (chartered members of the Faculty of Occupational Hygiene); ergonomists (chartered members of the Institute of Ergonomics and Human Factors ); specialist nurse practitioners (Part 3, of the Nursing and Midwifery Council register supporting occupational health advisors); occupational health and hygiene technicians; and occupational health physicians (accredited members of the Faculty of Occupational Medicine). 4.2.17 Capability shall include a comprehensive system for clinical governance supported by (but not exclusive to) best practice standards issued by organisations such as the National Institute for Health and Care Excellence (NICE) and the Faculty of Occupational Medicine. 4.2.18 All organisations shall provide access to confidential helplines to support personnel in understanding when and how best to get treatment for a health problem (including mental health problems). The helpline concept shall also extend to provision of advice on financial and other matters that could have a bearing on mental health. 4.2.19 Competent advice shall be made available in the root-cause analysis of accidents and incidents with a view to understanding the likely impacts of health and wellbeing in causation 31 HS2 Supply Chain Health and Safety Standard and how the outcomes from any accident or incident could have an impact on the health and wellbeing of the workforce or local community. 4.2.20 All organisations shall develop a risk-based audit programme (aligned to the organisations’ individual risk profile in the context of HS2) to support management review of the application and efficacy of health and wellbeing controls and the quality of professional health and wellbeing providers in managing risk. Results shall be openly shared with HS2. 4.2.21 All organisations shall provide a health plan (as a component part of the SHW plan) designed to tackle risks and address the requirements of HS2 as detailed in this standard. The Health Plan and Healthcare provider shall be primarily focused on the prevention of ill health caused by or attributed to work. This should reduce the need for subsequent healthcare intervention. Should a healthcare intervention be necessary, then it should take place quickly and be focused on getting the individual back to health and carrying out the full range of activities associated with the job. Rehabilitation services for mental and physical ill health are critical in enabling someone to stay in work, return to work earlier and/or stay in work for longer, recognising that people will have the opportunity to work beyond when state retirement benefits are payable. Rehabilitation may include finding ways to make best use of remaining capabilities, should a return to normal duties not be possible, to the mutual advantage of the employee and employer. Reactive occupational health support services 4.2.22 The following reactive services shall be provided for all personnel engaged (including subcontractors): First aid and emergency response services. All contractors and organisations working with HS2 shall commit to work with the Principal Contractor or site/location management to identify and train sufficient numbers of personnel in accordance with the provisions of the Health and Safety (First Aid) Regulations 1981 in order to appropriately assess risk and make available the right level of first aid response within individual organisations and across the worksite as a whole. Risk assessment shall take account of on-site medical services, but be sensitive to issues such as out-ofhours working (when on-site medical services may not be available) and the fact that first aid training is a life skill that will benefit the wider society and provide a better opportunity for trained people to be on the spot when something happens (on site or in the wider community). First aid facilities, such as a first aid room and other requirements as defined in the Health and Safety (First Aid) Regulations 1981. Defibrillating units and training in the use of defibrillators should be made available at all sites. A treatment service for those likely to have difficulty accessing medical care locally, recognising that many people will be living away from home. Provision of counselling services for those people hurt in an accident or those people that could experience trauma after witnessing an accident. 32 HS2 Supply Chain Health and Safety Standard Drug and alcohol testing. Preventive occupational health support services 4.2.23 The following preventive services shall be provided by contractors, suppliers and other organisations working for HS2 (including sub-contractors): Health questionnaires for completion before commencing work in any capacity on the HS2 project. This will apply to all individuals, including site and office-based personnel; An assessment of the completed questionnaires by a competent assessment resource capable of reviewing health questionnaires and identifying the need for referral for formal health appraisal; Health appraisals for those referred as an outcome from the above process; Health surveillance for those personnel requiring monitoring as an outcome from the above process or the hazards/risks associated with particular work types, tasks or methods where risks to health are known and cannot be completely eradicated; Access to occupational hygiene services to assess and support ill health prevention management; Opportunity for health checks; A system capable of cataloguing and monitoring health requirements and periodic medical checks for safety-critical personnel as part of an integrated competency management system; Access to periodic health assessments for safety-critical personnel and for others where the health risks associated with employment indicate that such checks are necessary; Communications and awareness campaigns in support of themes and approaches defined by the HS2 Corporate Health and Safety function, designed to raise awareness of health and wellbeing and the actions that individuals can take to avoid the onset of occupational illness or disease; Support to management in developing and administering effective attendance management, rehabilitation and return to work programmes. Working with HS2 and others 4.2.24 Contractors, suppliers and health service providers shall commit to work with HS2 and others in: developing best practice in the area of health and wellbeing through the HS2 health and wellbeing forum and other meetings and forums where appropriate; collecting and sharing occupational ‘non-sensitive’ health data with HS2 and the 33 HS2 Supply Chain Health and Safety Standard wider supply chain. Data shall be collected to HS2’s specification for the purpose of supporting analysis, academic research and sharing best practice; making sure that supply chains servicing organisations commissioned by HS2 are aware of the health and wellbeing risks associated with the HS2 project and that products or services supplied are sensitive to such risks and support their control; working with HS2, the NHS and other government agencies/bodies in developing collaborative approaches to common occupational health and general wellbeing issues and target improvement areas; making sure that approaches developed and applied whilst working on the HS2 programme are consistent with and do not compromise HS2’s values. Health surveillance and fitness for work requirements 4.2.25 The Principal Contractor’s (where in situ) occupational health service provider shall be responsible for managing the health surveillance and fitness for work arrangements across the workforce. They shall have protocols in place to understand the potential and actual effects of exposures to hazards and will provide the expert means of monitoring the levels of exposure. 4.2.26 Topic areas will include, as a minimum: manual handling – methods and effects; hand arm vibration syndrome; musculo-skeletal; noise; carcinogens; CoSHH (where a situation has been identified that requires surveillance and or expert input; respiratory health; dermatological/skin health; fatigue; and mental health. 4.2.27 The above list is not exhaustive. 4.3 Fatigue 4.3.1 HS2 believes that understanding the effects of fatigue and developing work patterns that are sensitive to health and wellbeing risks are a prerequisite to assuring safety. 34 HS2 Supply Chain Health and Safety Standard 4.3.2 Contractors shall, as a minimum, apply the method and principles contained in the Health and Safety Executive Fatigue and Risk Index (FRI) and guidance. 4.3.3 However, whilst the FRI is a useful tool that can be used to help assess the risks of fatigue and injury, it shall not be relied upon as the sole or primary means of assessing these risks. 4.3.4 Shift work planners shall always start by considering the guidelines in “Managing shift work: Health and Safety Guidance” (HSG 256), which includes background information on the health and safety risks associated with shift work and fatigue, UK legal duties and practical guidance on how to reduce the risks. FRI outputs shall also be considered in conjunction with feedback from staff on how tiring they find their work patterns. 4.3.5 Contractors shall submit their shift patterns along with an explanation of the approach taken in developing them, including identified risks, considerations and calculations to HS2 for review. Submissions shall contain the arrangements for monitoring and managing exceedances to prescribed work durations, especially with regard to safety-critical personnel. The process for review of submissions shall be agreed with the HS2 client. 4.3.6 Employers shall comply with the requirements of the Working Time Directive. 4.3.7 Principal Contractors, where in situ, shall establish arrangements for monitoring shift times and total hours worked, including travel to and from the place of work. All members of the workforce will be expected to comply with these arrangements. The Principal Contractor will raise any concerns regarding excessive hours being worked with the contractor and HS2 client representative when appropriate/necessary. 4.3.8 Contractors, Suppliers and other organisations working for HS2 shall be required to demonstrate how they have taken account of fatigue in the design and build of structures and facilities such as control rooms, control panels and train cab layout, where ergonomic factors are likely to have an influence on fatigue, decision making and decision response times in the future operation of the HS2 railway. 4.4 Welfare at construction worksites and other locations 4.4.1 The workforce is central to our values and mission in providing a high-performing, innovative organisation that will apply the best in worldwide design and construction techniques and new standards in infrastructure delivery. With this in mind, we must provide them with the best possible standards in terms of their own working environment. 4.4.2 The conditions in which people work will have a bearing on their health, wellbeing and productivity. With these factors in mind, Principal Contractors, contractors and employers in general shall provide high-quality welfare facilities. Such facilities will include easily accessible areas for changing, toilet, washing (including showers where people are exposed to high levels of dust, dirt or other contaminants), clothes drying, personal storage, eating and rest. Cooking facilities shall be made available where necessary. People must always feel comfortable in using facilities and be encouraged to do so, rather than going home dirty and taking contaminants into their cars, public transport or homes. Dignity must be maintained at all 35 HS2 Supply Chain Health and Safety Standard times. All areas shall be well stocked and regularly inspected and/or replenished with soaps, towels, sanitisers, drinking glasses, etc. 4.4.3 Ample supplies of drinking water shall be made available by mains supply or potable sources as appropriate. Temporary or potable sources shall be subjected to regular testing and replenished as appropriate. Where personnel are working remotely and weather conditions so dictate, provision shall be made for regular deliveries of water to the remote worksite. 4.4.4 Designated areas for cigarette smoking shall be made available away from any combustible materials or structures and in areas where smoke is unlikely to contaminate any air intake to other buildings or public areas. Wherever possible, designated smoking areas shall be out of sight of the general public and should not provide a nuisance in terms of noise or smoke. 4.4.5 Private space with suitable equipment shall be made available for first aid and emergency response, with controlled access for those people needing to pray or worship regularly. 4.4.6 Welfare facilities shall be well lit, heated, ventilated and secure and kept well maintained, clean and tidy through regular inspection and cleaning regimes. 4.4.7 Where people are required to work remotely, work plans and method statements shall include details of where public facilities can be accessed (if easy to do so) and, if not, provision shall be made for temporary facilities. Where temporary toilets are provided, they shall include access to hand-washing, sanitising and drying facilities and shall be regularly inspected, emptied and cleaned. The potential for spread of biological hazards and illnesses such as norovirus should be communicated and understood by those people providing, maintaining and/or using the facilities. 4.4.8 The HS2 client representative will need to be satisfied with the assessment of needs and provision of adequate welfare facilities prior to commencement of work on site. 4.5 Health and wellbeing and safety in the wider community Health and wellbeing 4.5.1 HS2’s operation will touch many communities throughout Great Britain. Some communities will be large and some will be relatively small. All will probably have different cultures, needs, facilities (including access to medical and welfare provision) and indeed attitudes towards the HS2 project. 4.5.2 Contractors, suppliers and other organisations working with HS2 shall make sure that impacts on local communities (and communities further afield but still likely to be effected) are assessed, and that every effort is made to reduce the impact on local communities/ communities and any negative effects that our operations may have on quality of life. 4.5.3 For example, the following subject areas shall be controlled: effect of vehicle movements (including use of public road networks and on-site movements) on noise levels, emissions, proximity to schools and hospitals, congestion and other related issues; 36 HS2 Supply Chain Health and Safety Standard impact on local services such as dentists, doctors, NHS hospitals and other services that could become strained by any influx of workers to a particular area. HS2 has made a commitment to Her Majesty’s Government that there will be no impact on existing services; noise and light pollution and the possible effects on sleep/sleep deprivation; mental health conditions/complaints caused by actual and/or perceived impacts of our operations. 4.5.4 The list is not exhaustive, but is illustrative of some of the issues that should feature in risk assessments and controls. Safety 4.5.5 Consideration shall be given to many of the same kinds of issues as health and wellbeing, and suitable controls developed accordingly: vehicular access and egress to and from sites and the potential for conflict with other road users; physical limitations of road networks including proximity to low bridges and delicate structures; trespass by children and others; proximity to railways and the potential to encroach on Network Rail property or to cause high potential damage within their operating envelope. 4.5.6 The list is not exhaustive. 5 Pre-qualification and tendering guidance 5.1 Introduction 5.1.1 All contractors, suppliers, manufacturers and organisations (including any sub-contracting organisations) are expected to provide proof of an ability and capability to carry out the relevant requirements contained in this standard as a minimum. 5.1.2 Tender appraisal will include an explanation of how requirements will be discharged during design, construction or other applicable works. Explanation will include the assurance arrangements necessary to prove application and efficacy of applicable requirements. 5.1.3 The contractor, supplier, manufacturer or any other organisation working for HS2 is responsible for making sure, during their procurement process, that the competence, capability and capacity of sub-contractors to discharge the requirements defined in this standard (and in supporting HS2 policies, procedures and general standards) is assessed, and only those capable of meeting requirements are appointed. When appointing any third party in a supply chain relationship (including sub-contractors, sub-sub-contractors and beyond), 37 HS2 Supply Chain Health and Safety Standard checks shall be made by the appointing party to make sure that the appointee will devote appropriate resources to meet the requirements of this standard. 5.1.4 It is the responsibility of the contractor, supplier, manufacturer or any other primary entity working with HS2 to make sure that there is understanding of and compliance with this standard through any part of their supply chain working with or providing services to HS2. Understanding should be continuously reinforced through structured communications and leadership interventions consistent with communications messaging agreed with HS2. 5.1.5 The supply chain shall commit to work with HS2 in proactively developing and demonstrating messaging and behaviours consistent with the creation of a health and safety culture that is focused on continuous improvement. 5.1.6 All public communications (or communications likely to become public) should conform to HS2 communications policies and procedures, including those applicable in the event of an incident or accident. Information on health and safety matters shall only be provided directly to the media or other third parties (other than regulators and police) when specifically authorised by HS2. 5.2 Pre-qualification 5.2.1 HS2 requires those it contracts with (directly and through their own supply chain) to demonstrate the skills, knowledge and experience, systems, processes and people to deliver these requirements through their methods of operation and how they assure the quality of outcomes. 5.2.2 British Standard PAS 91 is used by HS2, providing a set of questions and suggestions for consistent use across projects, based on core criteria essential to pre-qualification for construction tendering. 5.2.3 Documentation in support of any pre-qualification submission may include: details of the safety, health and wellbeing organisation assigned to supporting the bid and any subsequent work awarded; Health and Safety Policy documentation; explanation of the actual approach taken to understanding and managing health and safety risk through the various stages of a recognised health and safety approach, such as HSG65 principles and BS OHSAS 18001 standard or equivalent. This should include the prevailing corporate governance structure and organisation and arrangements for health and safety operating within the company; design and construction contractors, including joint ventures, will be expected to possess BS OHSAS 18001, certified by a UKAS-accredited certification body; explanation of Health and Safety Key Performance Indicators used to track performance. This will include both ‘leading’ (proactive) and ‘lagging’ (reactive) indicators supported by Health and Safety Performance data. Details shall be 38 HS2 Supply Chain Health and Safety Standard provided over a five-year period; approach to managing health and wellbeing in the workplace, including arrangements for provision of health care and accreditation of health care providers; approach to developing a health and safety culture geared to continuous improvement, including details of how health and safety culture and organisational maturity is measured; details of any regulatory or legal notices, prohibitions, prosecutions (including pending court cases), etc. This shall cover a period of five years (or longer if it is believed that a contravention is significant enough to warrant inclusion); details of any accreditations or awards from recognised external bodies and approach taken to benchmarking with other organisations; evidence of membership or registration with a suitable management or social responsibility scheme such as the Considerate Constructors Scheme and evidence of compliance with the scheme’s code of practice; and procurement arrangements including assessment, approval and assurance of subcontractors. 5.2.4 Where one or more companies are participating in a joint venture or as part of a joint-purpose vehicle, all organisations will be required to provide relevant information as required by HS2. 5.3 Tender 5.3.1 Tenders will be focussed on the specific invitation to tender and the nature of the work. Details that may be requested at this stage could include, but are not limited to: confirmation that previously supplied documentation is still current and relevant; definition of the hazards and risks to be managed and how effective management and control will be achieved, including: - preliminary risk register; - method statements for key risk areas; - risk management strategies for managing health and safety risks identified through risk assessments; - risks associated with start-up and mobilisation and details of how these will be managed; - senior leadership personnel to be assigned to the work; - supervisory arrangements, including ratio of supervisory personnel to general personnel; - demonstration of senior leadership including management and supervisory competency; - Health and Safety advisory and assurance support to be allocated to the work package; 39 HS2 Supply Chain Health and Safety Standard - welfare provision; - healthcare and wellbeing approach, including details of healthcare provider; - site first aid risk assessments and supporting arrangements, including training of first aiders; - potential impacts on the local communities and how these will be managed; - health, safety and wellbeing Plans linked to the above including arrangements for monitoring progress, reporting and review of performance; - workforce consultation arrangements; - communications arrangements including details of proposed campaigns; - surveillance and enforcement of arrangements; - disciplinary process including arrangements for escalation; - Business Continuity Plan; and - risk-based assurance programme including arrangements for escalation of noncompliance(s) or issues pertaining to ineffective controls/guidance within the organisation and through to HS2 as appropriate. 5.3.2 At this stage, site visits may be necessary to seek demonstrable evidence of application of systems, processes and culture in the workplace. 5.4 Contract 5.4.1 Following formal award and prior to work commencement, tenderers shall submit final, detailed pre-commencement health, safety and wellbeing plans for the works (for construction works, this shall be the Construction Phase Plan required under CDM). The health, safety and wellbeing plans shall address, as a minimum: the specific scope of works of the contract the health and safety arrangements to be put in place to: - meet the relevant requirements of this guidance document; - protect the health and safety of own workers and sub-contractors, others working on site (or any other location), neighbours and others likely to be affected by any work carried out; and - guarantee the integrity of any manufactured parts, equipment and or pre manufactured structures, including but not limited to quality control checks (during and after manufacture, prior to delivery, on delivery and following installation); risk assessments and method statements; hazard and risk registers; 40 HS2 Supply Chain Health and Safety Standard confirmation and details of the senior leadership team, supervisory, management, advisory, auditing and liaison personnel, any safety critical staff and their levels of competency; list of appointed sub-contractors/contractors and the arrangements in place for their management, surveillance and assurance of activities (compliance and effectiveness); coordination and cooperation with other relevant organisations (including HS2, Principal Contractor, others on site, local community groups and representatives and relevant external organisations); suitable register of all changes to the above subject areas since the pre-qualification and tender stages of the process. 5.5 Site works planning Principal Contractor/contractor 5.5.1 The work of the Principal Contractor/contractor shall be planned and documented in health safety and wellbeing plans. A Construction Phase Plan is required under the CDM Regulations. The detail within plans shall be proportionate and determined by the extent of the risks relating to the location and works to be carried out. 5.5.2 Organisations shall implement a three-month rolling programme (or ‘look-ahead’) of hazard profiling. Management controls (including monitoring and assurance) should be mapped to hazards and submitted to HS2 to enable the development of a risk-based intervention programme. 5.5.3 The fine detail of the arrangements shall be documented in method statements. Considerations shall include, but not be limited to: known site conditions and adjacent works; risks and controls associated with the site; risks and controls associated with the works to be carried out; and statutory requirements and the requirements of this standard describing: - appointed persons and their responsibilities; - site and works organisation and arrangements; - arrangements for making sure of the ongoing competence of employees (safety critical or otherwise); - relevant construction site/work location information; - safe working methods, including materials and equipment; - reporting, monitoring and management review arrangements; 41 HS2 Supply Chain Health and Safety Standard - record keeping; - emergency procedures and contingency plans; and - arrangements for engaging and consulting with the workforce on all of the above. 5.5.4 A construction site/work site safety, health and wellbeing plan template is attached as Appendix 2. This should be used as a guide to facilitate consistency of approach. However, it is not exhaustive and does not discharge contractors, suppliers and manufacturers from their legal duties in identifying and managing risks to their people or others. Common hazards 5.5.5 Common hazards may include the following subject areas in the sections on ‘Safety’ and ‘Health’ below. Work activity risk assessments shall be carried out for all activities and risks from any hazards identified should be eliminated or reduced to levels that are as low as reasonably practicable. Controls shall be developed and documented in method statements. Safety 5.5.6 Working at height - Working at height shall be eliminated/reduced through design and planning. Where work at height cannot be avoided, the contractor/supplier shall undertake a suitable risk assessment and produce a method statement designed to mitigate/control any residual risk. Provision shall be made for equipment to prevent falls, and fall and arrest systems designed to mitigate the effects of any fall should it occur. Such arrangements shall include emergency response and recovery of any employee who experiences a fall. The use of ladders shall be avoided in preference to fixed platforms. 5.5.7 Worksite transport – segregation of vehicles, vehicle movements and potential conflict with pedestrians shall feature as a key consideration in Safety, Health and Wellbeing Plans. (Please see section 8.1 below); 5.5.8 Working in, over or adjacent to rivers and watercourses – Contractors/suppliers shall eliminate/reduce risks associated with working in proximity of water. Suitable and sufficient control mechanisms shall feature in Safety, Health and Wellbeing Plans, including the arrangements for emergency response and recovery of anyone who falls into the water; 5.5.9 Excavations – Excavation Work shall be planned, managed and supervised in accordance with arrangements detailed in a Permit to Dig. Considerations shall include but not be limited to: access to the excavation; risk of undermining nearby structures; contact with underground services; collapse of the sides; materials falling onto people working in the excavation; fumes and possible inhalation; people and vehicles falling into the excavation; accidents to neighbouring contractors and visitors; and emergency procedures, including rescue. 5.5.10 Confined spaces – Confined space entry shall be avoided wherever possible. Where necessary, the contractor shall plan the work to be consistent with good practice, including a permit to work system where appropriate. All personnel entering confined spaces shall be appropriately trained, monitored and supervised with regular checks on their whereabouts and safety/wellbeing. 42 HS2 Supply Chain Health and Safety Standard 5.5.11 Buried structures and services – The contractor is responsible for the detection, avoidance and protection of the workforce working directly above or near buried structures and services. The contractor will be held accountable for any damage caused to services. The contractor will make all reasonable efforts to obtain hazard data before any ground is broken. Employees shall be equipped with and trained in the use of appropriate detection tools, scanning devices, procedures and safe systems of work and supervised throughout. Any ‘strike’ of a buried structure or service shall be reported to the Principal Contractor, senior HS2 person on site and to any utility owner where asset damage is inflicted/sustained. Any open working shall be guarded by fencing, barriers and supervision where appropriate. Signage shall be provided to warn others of the hazards posed. 5.5.12 Fragile (frangible) surfaces – Where such materials cannot be avoided the supplier/contractor shall make sure that any fragile surface (brittle, frangible and likely to be broken) within or adjacent to a work area shall be identified, clearly delineated, signed (BS5378) and cordoned off with robust barriers to render it inaccessible; 5.5.13 Slips, trips and falls – The avoidance and management of this major issue and cause of injury on work sites (and most other environments) shall be reflected in safety, health and wellbeing plans, method statements and day-to-day practice to manage safe access and maintain a high standard of site housekeeping. Regulatory requirements such as those laid down in the Work at Height Regulations shall be complied with. To protect construction personnel, the guidance materials developed by the Health and Safety Executive (“Preventing slips and trips at work”) and standards established for access equipment (e.g. fixed scaffolding, mobile scaffolds, mobile elevated work platforms) shall be specifically referenced and reproduced in safety, health and wellbeing plans and method statements. Lighting shall also be a key consideration at all locations and in the context of tasks being carried out; 5.5.14 Weather and the climatic effects on work conditions (e.g. ice and its effects on walking/working surfaces) and safe systems of work shall be documented in all risk/control scenarios where appropriate. 5.5.15 The potential for trespass shall be considered together with the identification of controls, should security arrangements be breached (e.g. the need to lock shut plant, equipment and buggies/personnel carriers so that they cannot be used by trespassers). 5.5.16 The list is a sample taken from the HSE Leadership and Worker Involvement Tool Kit and experience from other major construction projects. It is not exhaustive. 5.5.17 Contractors, suppliers and others working with HS2 shall commit to working together in the development of common written and visual standards for managing safety risk. Health 5.5.18 Asbestos – Contractors shall have arrangements in place to assist employees in identifying asbestos (through records and physical identification in situ) and eliminating their exposure by isolation of the hazard. It should only be removed by professionally competent organisations in a controlled environment. 43 HS2 Supply Chain Health and Safety Standard 5.5.19 Noise and vibration – The regime for monitoring and managing noise and vibration emissions of plant and equipment to protect employees from adverse effects shall be documented in safety, health and wellbeing plans, along with definition of hearing protection zones, PPE requirements and maximum permitted durations of work. 5.5.20 Manual handling and musculo-skeletal disorders – Mechanical means of lifting shall be made available wherever possible. Only operators who have been trained in manual handling shall be allowed to lift or carry heavy items. 5.5.21 Hand-arm and whole body vibration – Equipment with suitable ‘dampers’ or ‘cut-out’ devices for safe operating durations shall be used. Where this is not possible, employees shall be informed of safe operating durations and this should be enforced through effective supervision. Systems for defining, monitoring, recording and limiting exposure times shall be established. PPE shall, as a last resort only, be provided to limit harmful effects. 5.5.22 Biological hazards – The effects of earth-borne organisms and water pollution from rivers, waterways and sewerage systems should be considered and managed. 5.5.23 Carcinogens – including contributory and co-morbidity factors. 5.5.24 Substances hazardous to health - COSHH regime to be initiated including training, competence and monitoring of operatives in the use of chemicals and the application of safe working practices. 5.5.25 Fatigue – Please see 4.3 above. 5.5.26 Mental illness - education programmes for supervisors and managers in recognising/dealing with mental illness and for the workforce in understanding how to build resilience and where to get counselling/help in dealing mental health issues. 5.5.27 Lung disease – caused by inhalation, ingestion or contact with harmful substances, fibres, land- or air-borne particles (e.g. silica). 5.5.28 The list is a sample taken from the HSE Leadership and Worker Involvement Tool Kit and experience from other major construction projects. It is not exhaustive. 5.5.29 Contractors, suppliers and others working with HS2 shall commit to working together in the development of common written and visual standards for managing health and wellbeing risk. Undertakings and assurances 5.5.30 During the passage of the various Parliamentary Bills, a significant number of undertakings have been given to many third parties affected by (or likely to be affected by) the project. The commitments contained within these undertakings and assurances which affect the design, construction and operation of the HS2 project are recorded in a public register (the HS2 Register of Undertakings and Assurances). 5.5.31 Undertakings and assurances contain a number of provisions that are relevant to the safety, health and wellbeing of local communities. Suffice it to say that delivery of these commitments will also have a bearing on the safety, health and wellbeing of the workforce. 44 HS2 Supply Chain Health and Safety Standard Examples of commitments and assurances could include a commitment to reduce traffic and road disturbance at HS2 sites by way of physical traffic controls (including signage), through to the design, installation, commissioning and operation of plant equipment and machinery that includes noise attenuation equipment that meets the specific requirements of undertakings made and legal compliance. 5.5.32 Contractors, Suppliers and others working with HS2 shall develop (or work together to develop as appropriate) an Undertakings and Commitments Compliance Plan that crossreferences controls to commitments and assurances made. The Environment Minimum Requirements (general working environment) contains a code of construction practice that shall be referenced in the context of safety and health commitments made. 5.5.33 The content of the plan(s) must be briefed out to the workforce and compliance monitored through on-site supervision. Plans shall be reviewed at least every six months to determine compliance and effectiveness. 6 Health and safety in manufacture, supply and installation 6.1 Introduction 6.1.1 The UK manufacturing sector is made up of a range of diverse industries with an estimated 2.5m workers. 6.1.2 In manufacturing over the past five years (UK Health and Safety Executive figures, May 2015), each year an average of 22 workers died in workplace accidents. There was also an average of more than 3,100 reports of major injuries and about 4,100 reports of injuries that kept workers away from work for seven days or more. 6.1.3 Many manufacturing workers also suffer ill health from workplace exposures. It is estimated that each year an average of 33,000 workers suffer from illness caused or made worse by their current or most recent job in manufacturing (source: Labour Force Survey). 6.1.4 HS2 and its contractors, suppliers and others will make many demands on the manufacturing sector (UK and overseas) over a number of years and it is essential that the manufacturing sector is encouraged to work with HS2 (directly or indirectly) in the shared objective of creating an environment where no one gets hurt and everyone has the right to go home unharmed. 6.1.5 There are a number of facets to health and safety in manufacturing (some that are more obvious than others), from the immediate impact of health and safety exposures on operatives involved in the manufacturing process through to the potential for latent product defects resulting in health and safety exposure to users post-manufacture and following installation. HS2 requires its manufacturers or manufacturers commissioned by its supply chain to apply the requirements and/or principles contained in this standard to their people, operations and products. 45 HS2 Supply Chain Health and Safety Standard 6.1.6 HS2 may carry out assurance visits to manufacturers and will expect to witness a positive health and safety culture and quality control regime, designed to achieve legal compliance and promote continuous improvement in health and safety management. 6.2 Responsibilities 6.2.1 Good design and manufacturing processes are essential to make sure that technical and legal requirements are met. While meeting legal obligations is the minimum required, it is expected that manufacturers will go further and take best practice on board throughout the design, production, supply and eventual disposal stages of the product lifecycle. 6.2.2 Off-site fabrication will be a key component in the delivery of the HS2 railway, and manufacturers will be expected to prove that they have the processes in place to guarantee safety, including compliance with relevant health and safety legislation during manufacture and quality assurance of the finished product. 6.2.3 Consistent with the theme of creating a culture where health and safety is the first consideration in everything that we do, manufacturers will be expected to prove that they have considered health and safety in all phases of the product lifecycle, from design through to ongoing use, maintenance and eventual deconstruction or decommissioning. 6.2.4 HS2 will expect to have access to the systems, processes and assurance regimes applied by manufacturers and review of assurance activity findings where HS2 believes it to be appropriate. 6.3 Machinery and general equipment 6.3.1 A CE mark is a manufacturer’s claim that its product meets specified essential safety requirements set out in relevant European Directives. Certain categories of product must bear CE marking if sold in the EU or member states of the European Economic Area (EEA). Categories include: electrical components; construction products; telecommunications equipment; medical devices; machinery, equipment, equipment and safety components; lift machinery and many other product categories. 6.3.2 Since 1995, all new machinery within the scope of the European Machinery Directive has to be designed and constructed to meet common minimum EU requirements for safety. The outward signs are CE marking on the equipment and a document (Declaration of Conformity) issued by the Responsible Person (normally the manufacturer), declaring the product’s conformity. To achieve compliance, the Responsible Person must undertake a conformity assessment to meet the Directive’s obligations. This requires meeting all relevant health and safety requirements (EHSRs) for the product, producing comprehensive user instructions, and showing how compliance is achieved in a Technical File. For certain higher-risk products, the conformity assessment process will normally require the use of an independent Notified Body. 6.3.3 These requirements have been implemented in the UK by the Supply of Machinery (Safety) Regulations 2008, as amended by the Supply of Machinery (Safety) (Amendment) Regulations 2011. In addition to machinery, these requirements also apply to interchangeable 46 HS2 Supply Chain Health and Safety Standard equipment, safety components placed independently on the market, lifting accessories, chains, ropes and webbing, removable transmission devices and partly completed machinery. 6.3.4 Different types of product (machinery and/or other products) are governed by different European directives and UK law, and it shall be the manufacturer’s responsibility to assure HS2 that appropriate systems are in place to interpret and comply with the law. The manufacturer or supplier of manufactured goods and components to HS2 shall provide assurance that any product provided is legally compliant, safe and unlikely to introduce risk and/or cause harm. 6.3.5 In the UK, manufacturers shall liaise with the HSE and local authorities, where appropriate, in the development and delivery of the HSE’s Manufacturing Sector Strategy 2012-15 and any resulting plans or strategies. 6.4 Product testing 6.4.1 An important requirement of the Regulations pertaining to machinery is that manufacturers (or their authorised representative in the EU) must make sure that all new machinery they place on the market or put into service is safe. This includes second-hand machinery which is new to the European market (imported from outside the EEA and put into service in Europe for the first time). 6.4.2 The Regulations also require manufacturers/their authorised representative to make sure that: machinery meets all relevant essential health and safety requirements; these are listed in detail in the Regulations and include the provision of sufficient instructions in the language of the end user; a Technical File for the machinery has been drawn up and, in certain cases, the machinery has been type-examined by a notified/conformity assessment body. the machinery is issued with a Declaration of Conformity (or, in the case of partly completed machinery, a Declaration of Incorporation); and there is CE marking affixed to the machinery (unless it is partly completed and comes with a Declaration of Incorporation). 6.4.3 In a time when many markets are known to be infiltrated by counterfeit parts and components, manufacturers and/or suppliers of machinery shall also product check and/or product test, as appropriate, machinery and/or machinery components supplied, albeit that the product or component parts that make up the product carry a CE mark or similarly recognised qualification/accreditation. 6.5 Contractors’ equipment 6.5.1 The contractor shall implement controls to manage the risks associated with mechanical plant and/or equipment. Operators of plant and/or equipment shall be suitably qualified and 47 HS2 Supply Chain Health and Safety Standard competent, with either a current Construction Plant Certification Scheme (CPCS) qualification in the appropriate plant category or equivalent as agreed with the Principal Contractor or HS2 responsible client manager. 6.5.2 The contractor shall implement an inspection and Preventative Plant Maintenance programme for each piece of plant and equipment in use, including road vehicles used on site and off site. 6.5.3 Records shall be maintained and available for inspection by the Principal Contractor or HS2 management on request. 6.5.4 Semi-automatic first generation quick hitches are prohibited on any HS2 site. 6.5.5 On a Principal Contractor’s site where the use of equipment by a wide range of people from a number of different employers requires particular attention or coordination, this should be addressed in the construction phase plan. Cooperation and exchanging information is vital when equipment is shared. All users need to know: who is responsible for the coordination of equipment; that changes in conditions of use need to be reported to that person; if there are any limitations on the use of the equipment; and how the equipment can be used safely. 6.5.6 The above requirements shall feature in construction site/work site safety, health and wellbeing plans. 6.6 Unsafe product notification 6.6.1 Manufacturers, contractors, suppliers and other users of plant, equipment and machinery shall have a process in place for the notification of product defects that could have an impact on the health and safety of users or others. The process shall include notification to HS2 through HS2’s incident reporting machinery as well as suppliers, other users, other manufacturers and regulatory authorities as appropriate. Safety, Health and Wellbeing Alerts will be published to the HS2 community by the Corporate Health and Safety function. 7 Construction site/work site – practical management of safety, health and wellbeing 7.1 Planning 7.1.1 Please see 5.5 above. 48 HS2 Supply Chain Health and Safety Standard 7.2 Worker engagement 7.2.1 All personnel working at HS2 construction sites and other locations shall have completed appropriate training and induction. Construction site/work site 7.2.2 Pre-start briefings shall be held prior to the commencement of any shift. Organisations shall commit to positively contribute to a ‘cross-organisation’ daily pre-start briefing, involving supervisors and/or management representatives as appropriate from all organisations working on the site, with the shared objectives of understanding hazards, controls and management responsibilities across all work packages and how these change from day to day (or during the course of any shift or part of a day). 7.2.3 Organisations shall make sure that before the start of any shift (or individual/one-off job activity specific to their own works), there is a pre-start briefing of their team members, designed to cascade information derived from the cross-organisation briefing referenced above. They shall make team members aware of activities that are taking place on site (in the immediate vicinity of their own activity or otherwise) and to explore the health and safety risks that may be introduced by or to the work that they are carrying out. This should be a two-way process, providing the workforce with the opportunity to contribute any concerns or ideas for improvement that they may have. 7.2.4 Structured task briefings, based on method statements, shall be delivered to all personnel, at which time the people carrying out the work shall be required to demonstrate their understanding of health and safety risks and what is required of them to manage their own health and safety, the health and safety of others and the delivery of a safe end product or outcome. 7.2.5 Arrangements shall be established for consultation with all personnel, providing them with the opportunity to contribute to HS2’s understanding of risk and the ongoing development of systems and processes consistent with a culture focused on continuous improvement in health, safety and wellbeing. 7.2.6 Communications protocols shall be established to share information, including details from accidents and incidents and learning from best practice. This shall be done using a multimedia approach and delivered by supervisors and managers who have good communications skills and the ability to engage with their audience. Provision should be made for those employees for whom English is not the first language or where there may be problems in understanding (recognising the potentially diverse nature of the workforce). 7.3 Information 7.3.1 The contractor shall make sure that: Health and Safety records relevant to works, including permits, risk assessments, method statements, training and equipment records and any other relevant documentation is kept and communicated to all applicable persons at the worksite; 49 HS2 Supply Chain Health and Safety Standard copies of all health and safety information relevant to particular site activities is held by the team carrying out the work, including method statements, risk assessments and written briefings; safety inductions, briefings and training are carried out as above and that records of content and attendance are maintained; a training needs analysis and training record is developed and maintained for every employee. Contractor personnel who make visits to sites will require similar arrangements to be in place corporately; and a competency management system is in place for all safety-critical personnel. This shall involve details of training, routine medicals, etc. and be subject to regular review to assure that personnel are compliant with competency requirements. 7.4 Visitors to work sites 7.4.1 Construction works present a higher level of risk than many other workplaces. Site visits to construction or any other work site where there is likely to be potentially hazardous work in progress shall therefore be discouraged unless absolutely essential. 7.4.2 If visitors are required to come to site, contractors and others shall apply the following protocols: visitors to be escorted at all times by a competent member of the contractor’s team personnel; visitors to attend a site orientation briefing that brings to their attention site-specific hazards, management controls, site specific rules, welfare and emergency arrangements; visitors to be briefed on the use of and provided with Personal Protective Equipment. This should be worn at all times and should clearly distinguish visitor status. This will be done by way of provision of a ‘blue safety helmet’; if ‘regular visitors’ (three or more visits per year), they should be in possession of a visitors Construction Skills Certification Scheme (CSCS) card; and contractors, suppliers and others will always apply the requirements of the Principal Contractor’s safe system of work. 7.5 Security Personal security 7.5.1 Employers shall assess risks to the personal security of their employees. In doing so, they should consider all reasonably foreseeable hazards and risk and establish suitable and sufficient controls. This shall be done in collaboration with the Principal Contractor, landlord (for any site or building not under the Principal Contractor’s control) and/or the HS2 client. 50 HS2 Supply Chain Health and Safety Standard 7.5.2 Systems shall be established to brief team members on hazards and risk and the controls that they should apply in protecting themselves and others. When considering the high media profile of the HS2 project and the potential effects on communities and individuals, risk assessment shall be dynamic, regularly revisited and sensitive to prevailing media, economic and social issues. 7.5.3 Whilst HS2 expects employers to make sure that they make their employees identifiable to the HS2 project, it is appreciated that there may be times when risk dictates that the HS2 logo should not feature on clothing. Lone working 7.5.4 Lone working shall not be allowed except in exceptional circumstances. Exceptional circumstances shall require proof that there is no reasonably practicable alternative. If lone working is necessary, monitoring systems shall be established ‘tracking and tracing’ the whereabouts and safety of individuals (the Suzy Lamplugh Trust provides useful guidance). Such controls shall feature in site specific safety, health and wellbeing plans/construction phase plans. Communications devices (including remote personal alarms/contact devices and controlled use of mobile telephones) should be considered. Site/Location security 7.5.5 All sites/locations shall have a controlled access point where employees and or visitors pass through and sign in (manual or electronic) on entry. 7.5.6 All employees and visitors will visibly display a pass (as a means of identity) or have such identification readily available for purposes of identification. This must be made available on demand. Refusal to supply means of identity shall result in refusal of entry or removal from the work location. 7.5.7 The above requirement may be relaxed in shared or common areas of buildings or work locations where it can be proved that there is a risk to the safety of team members or to the HS2 brand. 7.5.8 Physical methods of site security (gates, fencing, security alarm systems, security lighting, check and inspection points, etc.) will be dictated by an assessment of risks pertaining to the nature of work, physical geography, social and economic considerations and any other relevant factors. 7.5.9 People under the age of 16 shall not be allowed on site. In special circumstances where people of 16 years or under are admitted to site (as visitors only), there shall be a risk assessment documenting the controls necessary to safeguard their safety, health and general wellbeing. This also applies to passengers in vehicles making delivery to or visiting sites for any other reasons. 51 HS2 Supply Chain Health and Safety Standard Drivers and security 7.5.10 Drivers delivering or collecting people, goods or materials shall remain in the cabs of their vehicles, except to visit welfare facilities (to be provided adjacent to parking areas) and/or offices for administrative purposes. 7.5.11 Designated delivery and collection areas that are away from construction activity shall be provided wherever practicable. Where this is not possible and construction type activity is ongoing, drivers shall: hold a valid CSCS card and required to attend site-specific induction; or be under appropriate supervision by the responsible contractor at all times. 7.5.12 In all instances, drivers shall meet any site-specific security requirements. 7.5.13 Drivers shall receive briefings/induction proportionate to the areas visited and at the discretion of the Principal Contractor or manager responsible for any non-construction work location. As a minimum they shall be provided with a short briefing and a similarly short document (at the point of entry to site) outlining their duties, site traffic control arrangements and hazards to be aware of (these may change from day to day). 7.5.14 Please see age restriction regarding passengers (7.5.9 above). 7.6 Permits to Work 7.6.1 The Principal Contractor/contractor shall implement a process for issuing Permits to Work (for work activities such as excavation, drilling, hot works and entry to confined spaces). The Permits to Work shall be signed by an appointed competent member of the management team from the Principal Contractor /contractor organisation. Permits shall be time limited, with a clear expiration date and time. There shall be a tracking process through to assured closure. Permits shall always be on site during the ‘permitted operation’ and made available for inspection when required. 7.7 Approvals, permits, licences and assurance 7.7.1 It is the responsibility of the contractor, supplier, manufacturer and any other organisation working with HS2 to make sure that relevant approvals, permits, permissions and licences are obtained for the activities or products supplied to HS2. 7.7.2 Any organisation shall, on request, make appropriate contributions to the processes by which building regulations approvals, licences and other consents are sought and obtained by HS2 and others. 7.8 Drugs and alcohol 7.8.1 Organisations working on the HS2 programme shall, as a minimum, comply with the HS2 Drugs and Alcohol Policy (HS2-HS2-HS-POL-000-000003) and supporting standard (HS2HS2-HS-STD-000-000002). 52 HS2 Supply Chain Health and Safety Standard 7.8.2 HS2 Ltd has a zero-tolerance approach to the misuse of drugs and alcohol at work. No person working on the HS2 project shall: report for work in an unfit state due to the use of drugs or alcohol; consume alcohol or misuse drugs (including supply of drugs) whilst on duty, including when on call or working from home; be in possession of alcohol or prohibited drugs in the workplace or bring alcohol or prohibited drugs onto any HS2 site or premises; commence work having taken prescribed or over-the-counter medication without having informed their supervisor or manager, unless confident from advice given by their doctor or pharmacist that the medication will not affect the safe performance of their duties. 7.8.3 The HS2 Drugs and Alcohol standard is mandated on all activities and at all locations (or sites) managed by HS2 or on behalf of HS2. This includes all design, construction, construction logistics, consultancy service providers and any others appointed by HS2 while their employees or employees of sub-contractors perform activities for HS2 and any part of their own offices and locations used for that purpose. 7.8.4 Organisations working with HS2 shall make sure that their own policies and standards are, as a minimum, in compliance with the HS2 policy and standard. The HS2 standard applies to all places of work including any location, building, construction site or vehicle where workers undertake activities on behalf of HS2 (this list is not exhaustive). 7.8.5 HS2 and its supply chain, including sub-consultants and sub-contractors, shall have processes in place to make sure that: employees are aware of the zero-tolerance policy and standard applied by HS2 and its requirements; employees are provided with advice on sensible alcohol consumption; arrangements are in place to discourage and detect employees who turn up for work under the influence of drugs or alcohol; early detection of employees with a drugs or alcohol-related problem, including arrangements that encourage these employees to seek assistance, while removing them from work situations that can give rise to harm; managers and supervisors are trained and equipped to deal with drug or alcohol misuse incidents at work; arrangements are in place for testing including pre-employment, pre-assignment or induction screening as appropriate, ‘unannounced’ and ‘for cause’ testing against the criteria and tolerances detailed within the HS2 Standard; clear guidelines for dealing with misconduct arising from drugs and alcohol misuse at 53 HS2 Supply Chain Health and Safety Standard work are established. 7.8.6 The possession, supply or use of illegal drugs at work shall be a disciplinary offence and any individual found in possession, supplying or suspected of being unfit for work because of illegal drugs shall be required to undertake a ‘for cause’ test. Possession or supply of illegal drugs where the worker does not also test positive during ‘for cause’ testing shall result in disciplinary action, including immediate removal from site or any other location. 7.8.7 ‘For cause’ drugs and alcohol testing will also be required where it is deemed necessary as part of an accident investigation. In certain instances, this will require testing of more than just the immediate employee or operative involved, where it is believed that the actions of others, decisions made or chain of command could have contributed to the incident. 7.8.8 Organisations will carry out unannounced testing for drugs and alcohol sampling 10 per cent of their workforce during the course of any 12-month period or on a pro rata time basis. 7.8.9 Testing shall always be carried out in a suitable private area where the dignity of the employee can be assured and the chain of custody not compromised. 7.8.10 Details of breaches to HS2’s standard requirements will be reported through the incident reporting procedure. 7.9 Mobile phones, radios and audio equipment 7.9.1 Personal radios and portable audio equipment are prohibited on any HS2 work site/construction site. 7.9.2 Personal mobile telephones and associated audio and or televisual equipment shall be used only in an emergency or in a designated safe area, such as in offices and welfare/rest areas. 7.9.3 Outside construction site/work site environments, mobile telephones and other devices should be used with courtesy and in a way that is not likely to cause harm to others. Use of such equipment in stairways, kitchen areas or where any distraction of attention could result in harm shall be avoided. 7.9.4 Protocols shall be developed for company-issued mobile telephones and users briefed accordingly (this should include consideration of lone workers and the need to maintain contact at all times). 7.9.5 Hand-held mobile telephones must not be used whilst driving. HS2 Ltd has a policy that no employee will use a hands-free mobile phone while driving. Our suppliers shall adopt the same policy while working with HS2. 7.10 Smoking 7.10.1 Legislation introduced on 1 July 2007 makes it illegal to smoke in all public enclosed or substantially enclosed areas and workplaces. HS2’s policy reflects the requirement of legislation: There shall be no smoking in vehicles that serve the public and/or are used for work 54 HS2 Supply Chain Health and Safety Standard purposes. Appropriate no smoking signs must be clearly placed in all smoke-free premises and vehicles. Work smoking rooms and areas are not permitted. All smokers must take their smoke breaks outside (please see section 4.4). All employers working on HS2 sites/work locations must take reasonable steps to make sure that all staff and/or visitors are aware of the non-smoking requirements and to enforce them. Smokers shall be made aware of designated smoking areas and be advised that the absence of a no smoking sign does not designate a smoking area. 7.11 Electronic cigarettes 7.11.1 E-cigarettes are a nicotine-containing product, like many other products such as nicotine patches and gum. There is no evidence of harm being caused by secondary inhalation of vapour. 7.11.2 HS2 is aware of the above factors, but believes that there are a number of reasons why the same restrictions should be applied to e-cigarettes as to smoking in general: Although e-cigarettes do not ‘burn’ tobacco or ‘emit smoke’, they do create a vapour that some will find unacceptable; There is a public image issue of employees perceived to be smoking. Research also suggests that being seen to smoke creates the wrong role model for children. Both issues run counter to our aim of being a good neighbour in the communities in which we will work; Enforcement becomes difficult, as there will be confusion as to what is and is not a real cigarette or ‘lit material’. 7.11.3 E-cigarettes can be used in designated smoking areas. 7.11.4 This rule applies to all HS2 locations, including use of HS2 vehicles and personally owned vehicles whilst being used on HS2 business. 7.12 Neighbours 7.12.1 Principal Contractors, contractors, suppliers and others shall be sensitive to all neighbours (especially homeowners) and seek to make sure that the effects of noise, light, dust and any other kind of pollution are understood and controlled. Consideration shall be given to site access and egress and how impacts on neighbours can be minimised. 7.12.2 Personnel and visitors (including drivers making deliveries) shall be made aware of the controls and need for sensitivity. 55 HS2 Supply Chain Health and Safety Standard 7.12.3 HS2 will seek to make sure that it does not have an adverse impact on the health and wellbeing of its neighbours. Contractors and all other organisations working with HS2 shall apply and enforce controls designed to protect the health, wellbeing and safety of neighbouring communities. 7.12.4 Contractors shall register and participate in the Considerate Contractor Scheme (CCS). This will include making sure that CCS audits take place on those sites where work is being carried out on behalf of HS2. 7.12.5 Please also see section 5.5.30 (and following) on undertakings and assurances. 7.13 Personal protective equipment 7.13.1 Contractors, suppliers, manufacturers and others shall make sure that appropriate Personal Protective Equipment (PPE), as determined by work activity risk assessment and Principal Contractor requirements (where appropriate) is provided in accordance with the Personal Protective Equipment at Work Regulations (reference HSE L25). Specialist PPE shall be supplied in accordance with HSE guidance (e.g. HSG47). 7.13.2 Employers shall expect to supply the following items. This will be determined by the nature of work and the level of residual risk (after controls have been applied): High-visibility upper-body clothing (orange) with reflective tape that complies with BS EN 471 – in addition, long-sleeved clothing must be worn; High-visibility trousers (orange) with reflective tape that complies with BS EN 471; Safety helmet that complies with BS EN 397. Colour coding of safety helmets will be in accordance with the relevant contract requirements. Visitors will wear blue safety helmets; Safety footwear that complies with BS EN ISO 20345 that has a covered steel toe cap, mid-sole protection and provides support to the ankle. Rigger boots are not acceptable and should not be worn. Hand protection, gloves that conform to EN388 intermediate design; Eye protection safety glasses that conform to EN166, 1F; Foul weather equipment that complies with BS EN 343: 2003 Class3, 3, (where needed); and For employees working in close proximity to buried services, flame-retardant PPE that complies with BS EN 533; 7.13.3 All employees working in the vicinity of excavations shall wear fire-retardant PPE. 7.13.4 Contractors shall carry out their own risk assessments and determine necessary job-specific requirements. However, they shall also comply with the PPE standards mandated by the 56 HS2 Supply Chain Health and Safety Standard Principal Contractor (where appropriate). Where it is felt that the PPE mandated by the Principal Contractor is likely to introduce a greater risk to an employee/job if worn, this needs to be proven (by way of risk assessment) and to the satisfaction of the Principal Contractor. Moreover, where it is believed by the contractor/employer, through risk assessment or otherwise, that a higher standard of PPE is required, this should be documented, supplied, issued, worn and maintained as appropriate. The reasons why a higher standard is appropriate/necessary shall be communicated to the Principal Contractor or HS2 client representative so that any learning can be shared and site-wide application considered. 7.13.5 The contractor shall provide suitable and sufficient storage and cleaning facilities for PPE for all their employees, together with an inspection regime designed to check compliance and condition of equipment. 7.13.6 Where work is carried out on the infrastructure of another party, the contractor shall ascertain PPE requirements and enforce compliance. 7.13.7 Contractors are encouraged to buy their PPE from companies that are members of the Registered Safety Suppliers organisation or similar approved scheme in order to reduce the risk of procuring counterfeit or substandard products. 7.13.8 Shorts are not acceptable and full-length trousers shall always be worn. Bare torsos are not acceptable and a sleeved shirt, fleece or jacket shall be worn under high visibility vests. It is recommended that arms are always covered. 7.13.9 Visibility of workers (especially in the vicinity of high speed roads or rail) shall be considered by employers. Where it is believed that the use of orange PPE is likely to reduce/compromise visibility, or a more effective colour combination is appropriate/required, derogation from the use of orange PPE should be sought and agreed on the basis of risk/risk mitigation. 7.13.10 BS EN471 defines categories of PPE clothing (including various categories/characteristics of reflective stripes) pertinent to the type of work being carried out and proximity to common hazards. When considering the various types of work/job activities to be carried out and the diverse physical nature of worksites/locations, it is important that the relevant British Standard(s) is consulted when developing risk assessments. 7.14 Management and supervision 7.14.1 The contractor shall make sure that work is adequately supervised at all times by competent personnel. This will include ensuring that there are clear requirements for sub-contractors to provide sufficient competent supervisors with evidence of competence. These requirements must be met irrespective of the nature and or duration of any works to be carried out. 7.14.2 Arrangements for supervision, including: surveillance needs/oversight, supervision of personnel (especially those new to any site or workplace), relationship with Principal Contractor (where applicable), emergency response and any other arrangements commensurate to site/workplace activity and risks shall be documented and feature in supervisor training and induction. 57 HS2 Supply Chain Health and Safety Standard 7.14.3 Construction Site Managers shall have successfully completed the CITB Site Safety Management Training Scheme or proven equivalent as agreed with HS2. 7.14.4 Construction Site Supervisors shall have successfully completed the CITB Site Supervisor Safety Training Scheme or proven equivalent as agreed with HS2. 7.15 General behaviour 7.15.1 The employer shall make sure that, through its policies, induction, training, supervision and surveillance/assurance arrangements, all personnel are aware of and exercise basic good behaviour including: respect for good site practice and avoidance of horseplay; respect for other people (workforce, neighbours and anyone else effected by our operations) including no foul, abusive, racist, homophobic or sexist language, harassment, violence or bullying; and respect for self, including no urination other than in purpose-built toilets. 7.15.2 The employer shall have policies in place addressing the subjects of good site practice, violent conduct, horseplay, harassment and bullying. A confidential reporting procedure shall be made available to employees for reporting bad behaviour. The procedure shall also detail the support that will be made available to those people who choose to invoke it. Employees should never feel afraid to report. 7.16 Safeguarding children and vulnerable adults 7.16.1 Everyone has a role in safeguarding children and vulnerable adults. Contractors shall assess the proximity of their works to schools, day centres and other community facilities and the risks associated with their workers coming into contact with vulnerable people (children and adults). 7.16.2 Where the risk is considered high enough to warrant intervention, contractors shall train their employees in acceptable behaviours and the reasonable steps that they should take to avoid putting themselves and others at risk by way of their actions and the potential consequences (intentional or unintentional) of their behaviour. 7.16.3 For example, vulnerable children and vulnerable adults may try to gain access to our construction sites, offices and other work locations. It is important that Principal Contractors/contractors and others have processes in place to identify vulnerability and to handle situations in a measured and sensitive way, including liaison with and escalation to local authorities and police. 7.16.4 We can all play a positive role in the communities in which we will operate. Helping people to recognise and deal (appropriately) with vulnerable children and vulnerable adults is gaining increasing profile, and we should all make sure that we have done all things reasonably practicable to prepare our workforce to act as good citizens in this regard. 58 HS2 Supply Chain Health and Safety Standard 7.17 Construction site health and safety monitoring 7.17.1 The emphasis throughout the works shall be on contractors conducting their own monitoring, inspections, auditing, investigations and providing assurance that this happening. This will apply to their own people, systems and processes and to those of their sub-contractors and supply chain. 7.17.2 Their monitoring shall make sure that their sub-contractors and supply chains have similar systems for monitoring in place and that they are applied and effective. 7.17.3 The frequency of inspections shall be defined in the safety, health and wellbeing/construction phase plan. 7.18 Principal Contractor monitoring and feedback 7.18.1 Contractors and sub-contractors shall understand and adhere to the management controls initiated by the Principal Contractor. If it is believed that specific controls are likely to introduce new risks, this shall be brought to the attention of the Principal Contractor, together with documented proof and an alternative way of providing the same, if not better, level of control. In the event of an impasse, the matter shall be escalated to the HS2 client representative for the project/work package and onwards to the Health and Safety Director, Phase One Delivery, if necessary. Principal Contractor controls will continue to be applied until the matter is resolved. 7.18.2 Contractors and sub-contractors shall participate in review meetings and monitoring exercises designed to review compliance and to improve Principal Contractor control systems. 7.19 Control of hours worked 7.19.1 Consistent with section 4.3, contractors, suppliers and others shall keep records of total hours worked. These records shall be regularly reviewed by employers and submitted to Principal Contractors where appropriate. HS2 will expect to receive data on the number of people employed on site (full-time and part-time equivalent) to assist in the development of statistical analysis. 7.20 Reporting 7.20.1 Please see Section 9.2 below 7.21 Emergency preparedness and response 7.21.1 Work sites/workplaces where work is carried out on behalf of HS2 shall have in place emergency arrangements that are known and readily available to those that may need to use them in the event of an emergency. Such arrangements shall include fire and emergency plans. 7.21.2 The Principal Contractor (where applicable) shall coordinate arrangements and plans at those locations where there is a Principal Contractor presence. At locations without such a presence, coordination shall be carried out by a named representative or function with management 59 HS2 Supply Chain Health and Safety Standard responsibility for the building. In multi-occupancy buildings, the coordination role shall extend to liaison with other tenants or occupants. 7.21.3 Plans shall include the contractor’s arrangements for dealing with reasonably foreseeable emergencies addressing: means of alarm, safe evacuation arrangements and routes, designated places of safety for purposes of escape from hazards and rendezvous; marshalling and supervision of employees and visitors away from buildings and into places of safety/rendezvous points; coordination and liaison with other occupants; arrangements for notifying the emergency services including designated site location entry points identifiable by GPS (or other arrangements if no GPS location or areas of poor signal); immediate response including provision of first response equipment and training of site personnel in its appropriate use; re-entry and recovery arrangements including moving work to other locations to minimise disruption to delivery/production; participation in training exercises, including desktop exercises and drills, to make sure that the workforce are familiar with arrangements; and reporting to HS2 and others. 7.21.4 The list is not definitive. Contractors, suppliers, manufacturers and others shall develop robust plans that are proportionate to foreseeable emergencies and all factors relevant to the site, office or any other location where their employees are located. Business Continuity Plans and Incident Management Plans (including specific reference to security risks and control requirements) shall be developed. 7.21.5 Plans shall be shared with the emergency services and readily accessible to them in case of an emergency response being required or for the purposes of review and updating. 7.21.6 The physical nature of sites and works will change over time and arrangements shall be put in place to regularly review the appropriateness of plans and arrangements. 8 Transport management 8.1 Site Transport Management Plan 8.1.1 The contractor/Principal Contractor (where appropriate) shall develop a site access layout plan and site transport management plan(s) and supporting arrangements that provides: Physical space for loading and expected maximum capacity for throughput; 60 HS2 Supply Chain Health and Safety Standard safe access and egress to and from the site, including stewarding and marshalling (by competent people) where necessary; segregated parking at welfare facilities away from construction activity and prior to access to haul roads; firm, clear and level roadways; physical segregation between pedestrians and vehicles with the use of designated walkways and barriers where appropriate; physical segregation of vehicle movements from construction activity wherever possible; loading and unloading areas with suitable hard standing away from construction activity wherever possible; clearly marked roadways and signage for vehicle traffic within the site perimeter (including lorries, cars, forklift trucks, mobile elevated work platforms, cranes, buggies, etc.); adequately compacted areas for plant such as MEWPs and engineered piling mats for piling rigs; effective lighting; pedestrian crossing points; speed restrictions; road cleaning facilities and services within site accesses, car parks, other hard standing, site roads, haul roads and parking/servicing road sweepers road cleaning on public highways that provide access/egress to and from sites, and haul roads and parking servicing road sweepers; arrangements for communication, monitoring and enforcement. 8.2 Haulage plans 8.2.1 Contractors and suppliers shall develop haulage plans that: take account of the requirements of site transport management plans and the physical limitations of sites in terms of access, egress and site movement; detail arrangements for the safe loading and unloading of vehicles on site, including provision of equipment and employees who are competent in the use of such equipment to enable safe delivery and/or collection of goods and materials; develop and comply with approved Local Traffic Management Plans and approved lorry routes; 61 HS2 Supply Chain Health and Safety Standard consider implications on the wider road network away from our direct operations where new lorry routes are required; comply with vehicle and driver safety standards. 8.2.2 Lorry routes for vehicles over 7.5 tonnes, where more than 24 vehicles (2-way) per day are forecast to travel to and from site, will be subject to approval by the relevant highway authority. 8.2.3 As a part of the submission for lorry route approvals, contractors will need to: complete Local Traffic Management Plans indicating the routes to be used and expected traffic flows; and prepare and implement Route Management, Improvement and Safety Plans, which will include plans to demonstrate that the traffic grounds for refusal of a route have been appropriately considered, and that adequate provision has been made for access to sites in their immediate vicinity. 8.2.4 Abnormal load management will follow standard notification and escort procedures and will be the responsibility of the haulier. 8.2.5 Site access will be managed by the Duty Access Managers provided by the Principal Contractor/contractor. Duties will include: construction vehicle arrival coordination/management in accordance with the daily booking schedule and or the abnormal load arrival schedule; managing vehicle and driver compliance with project safety standards (including the content of this standard); inspection of delivery paperwork and construction vehicle signage; deployment and management of site access banks-persons; monitoring compliance with and effectiveness of wheel washing and road sweeping arrangements; enforcement of vehicle/pedestrian segregation arrangements. 8.2.6 Detailed requirements and guidance to contractors is contained in the HS2 Route-wide Traffic Management Plan. 8.2.7 Contractors shall develop: Route Management, Improvement and Safety Plans (to accompany applications for lorry routes for large/heavy goods vehicles, providing demonstration that hazards have been considered and that routes are safe); Highway Condition, Maintenance and Cleansing Management Plans (Outlining arrangements and actions necessary to maintain highway surfaces in safe condition); 62 HS2 Supply Chain Health and Safety Standard Logistics Environment, Sustainability and Safety Management Plan (Outlining safety arrangements and actions for drivers and vehicles to follow; this will include monitoring and arrangements for assurance); Highway Works Programme and Submissions (including traffic management drawings, safety audit and assurance arrangements); Workforce Travel Plans and Monitoring Reports (including safe routes for workforce travel to and from work). 8.3 Driving 8.3.1 Heavy goods vehicle drivers are generally familiar with the size of vehicle that they drive (subject to the issues and plans referenced above). However, car drivers are often not familiar with larger cars and vans that their licences entitle them to drive. Moreover, they may find themselves on worksites where the movement of heavy goods vehicles, plant and or machinery could present an environment in which they will not be comfortable. Employers shall make sure that car/van drivers: are type-trained and competent in the operation of vehicle types that they will be expected to drive; can demonstrate confidence and competence in a variety of road conditions (public highways and on site); have site familiarisation training and induction; have the necessary licences to operate the motor vehicles used; are aware of their legal obligations to check and make sure of the road worthiness of the vehicle; have the necessary insurances when personal vehicles are used for business use; - And that driving/working hours are defined and monitored in order to avoid fatigue and driving whilst tired; drivers leaving cabs and entering the controlled area of a construction site possess a valid CSCS card; and PPE is issued, worn and maintained for any driving activity that requires the driver to leave the cab of the vehicle. 8.4 Driving protocols on site 8.4.1 Drivers shall: not use any radio or telephone equipment at access points, car parks or haul routes unless the vehicle is properly parked, with parking brake applied and the engine 63 HS2 Supply Chain Health and Safety Standard switched off; use seatbelts on haul roads or site roads; obey all traffic signs, signals or directions given by a traffic marshal or traffic supervisor; not exceed site speed limits; not use earphones for electronic equipment (except for prescribed hearing aids or approved electronic hearing defence); only park in designated areas and must not obstruct an access point or haul road; always drive with due care, attention and consideration towards other road users and pedestrians; stop after any accident or incident and report in accordance with defined reporting arrangements; reverse park into marked parking spaces (90 degree or echelon parking) only park in areas where authorised or permitted to do so; not be under the influence of drugs or alcohol or in possession of alcohol or any illegal substance; always inspect vehicles for roadworthiness before driving and report defects on conclusion of use; never drive a vehicle that is not roadworthy; only carry the safe number of passengers allowed, with no passengers under 16 years of age; comply with governing law in all aspects and at all times. 9 Monitoring and reporting 9.1 Monitoring 9.1.1 The emphasis throughout the project will be on contractors and suppliers conducting their own monitoring, auditing, and investigation, and providing assurance to HS2 that standards applied are consistent with its own and that management information generated is valid and verifiable. 9.1.2 HS2 will, however, implement its own risk-based assurance programme that will look at the assurance regimes and management systems applied by contractors and suppliers with a view to gaining assurance on the application and efficacy of arrangements. More forensic analysis may be undertaken if weaknesses are found at the first level of intervention. 64 HS2 Supply Chain Health and Safety Standard 9.1.3 Contractors and suppliers are expected to cooperate with HS2 and others that may be above them in the supply chain. 9.2 Reporting 9.2.1 HS2 monitors the health and safety performance of its contractors and industry partners through a number of proactive and reactive key performance indicators. These are reviewed on a periodic basis and form a baseline to measure the effectiveness of health and safety controls. 9.2.2 Contractors and suppliers shall establish systems for capturing data and reporting these through to HS2 and regulatory authorities where appropriate. (Statutory reporting is the responsibility of the employing organisation.) At those sites with a Principal Contractor, information will be reported to the Principal Contractor for dissemination and onward transmission to HS2. 9.2.3 Incident data shall be fed through to the Principal Contractor (where appropriate) without delay. Principal Contractors, contractors and suppliers shall work in partnership to identify any emerging issues, emerging trends and necessary remedial actions. This management information shall be used to inform site inductions, briefing and communications on a ‘real time’ basis. 9.2.4 Data collected and systems used for reporting and analysis shall be consistent with and compatible to HS2’s own system(s). Incident reporting and investigation 9.2.5 An ‘incident’ is defined by HS2 as an accident or near miss. 9.2.6 An ‘accident’ is an unplanned, undesired event that resulted in harm to people; damage to or loss of property; loss of process or significant disruption to production; and/or regulatory enforcement. 9.2.7 A ‘near miss’ (sometimes described by others as a ‘near hit’ or ‘close call’) is an undesired event that, in slightly different circumstances, could have resulted in an accident involving any of the above. 9.2.8 HS2 places equal weight on the reporting of accidents and near misses, as it is believed that understanding the nature and underlying causes of both can result in reducing the likelihood of future unsatisfactory events. HS2 aims to translate all data sources into management information capable of informing decisions, focusing controls and achieving an environment where no one gets hurt. 9.2.9 In addition to each organisation’s duty to report incidents to enforcing authorities, they shall: take immediate action necessary to limit further harm/damage and avoid reoccurrence; inform the emergency services where required (using site-specific arrangements for notification); 65 HS2 Supply Chain Health and Safety Standard Immediately notify the public enquiries desk of any significant incidents requiring HS2 intervention or onward communication to others who could benefit from understanding what has happened; carry out prompt investigations of incidents and provide a copy of the significant findings and actions necessary to avoid reoccurrence/occurrence to HS2’s Corporate Health and Safety function; cooperate with HS2 in their oversight or assurance of the incident investigation. Cooperation will include open access to contract information; evidence materials; documentation; and general information and reports as required; and unfettered access to the worksite and staff as part of any investigation that HS2 believe to be appropriate; respond to requests for information and to responses from HS2 on incident findings and recommendations within timescales set by HS2. provide personnel (or have access to resources) with the necessary training and competencies to carry out incident investigations (and structure intelligible reports) using root cause analysis and behavioural analysis where appropriate; have access to organisations (internal or external) to carry out forensic analysis where appropriate or required to do so by HS2. 9.3 Planned general inspections 9.3.1 At all HS2 worksites/workplaces, supervisors and other contractor/supplier management personnel shall carry out regular health and safety inspection checks. The programme, periodicity and alignment with key risk areas will be agreed with the Principal Contractor where there is one on site. 9.3.2 Key findings and remedial actions will be shared with the Principal Contractor and HS2 (Corporate Health and Safety function) through an agreed reporting mechanism. 9.3.3 Issues and/or emerging trends shall be shared at regular site contractor/supplier meetings, where controls and methods of communication to the wider workforce shall be agreed. Issues requiring immediate attention and likely to impact on or require help from others shall be reported to the Principal Contractor without delay. Any issues and/or emerging trends that could apply to other worksites shall be reported to HS2 (Client Representative and onwards to the Corporate Health and Safety function). 9.3.4 Planned General Inspections shall be documented along with the issues found, actions agreed, timescale for closure and the named person(s) responsible for delivering the action(s). Findings will be shared in an effort to identify and address emerging negative trends and/or identify best practice. 66 HS2 Supply Chain Health and Safety Standard 9.4 Leadership tours 9.4.1 Directors and senior managers from all organisations working with HS2 shall carry out regular leadership tours. The primary purpose of leadership tours is to demonstrate leadership commitment to health and safety. Leadership tours give all employees - irrespective of who they work for - the opportunity to raise concerns and to share ideas with senior management. They also provide the opportunity for senior management to learn more about the application and efficacy of site systems and processes, and the prevailing health and safety culture. 9.4.2 Directors and senior managers shall take the opportunity to: engage the workforce in open discussion; observe worksite practices; reinforce key health and safety messages and themes; and check progress in closing out actions and offer support when and where blocks to progress are being experienced. 9.4.3 A programme of leadership tours shall be established and progress against programme shared with HS2 (Corporate Health and Safety function). 9.4.4 Directors and senior managers from contractor organisations are encouraged to conduct leadership tours with directors and senior managers from other organisations (including HS2) where there are common interfaces, as it is often at the interface where controls and responsibilities need to be tested. Findings will be shared in an effort to identify and address emerging negative trends and/or identify best practice. 9.5 Leadership meetings and sharing Safety, Health and Wellbeing leadership team meeting 9.5.1 Each worksite/workplace shall have a Safety, Health and Wellbeing leadership team meeting chaired by the most senior manager or director from HS2 (on site or from the client organisation). The most senior manager from the Principal Contractor organisation (where applicable) will support the HS2 representative. 9.5.2 Other senior personnel from the client organisation, on-site contractors, designers, supplier community and others who are likely to have an impact on health, safety and wellbeing shall be invited. Health and safety professionals will facilitate meetings, but the meeting is designed to elicit involvement and contribution of senior management with line responsibility for providing an environment where no one gets hurt. 9.5.3 Attendance, terms of reference and periodicity will be managed to a standard template across all sites. 9.5.4 In essence, the meeting will focus on health and safety risk, outcomes from monitoring and assurance activity, developing a consistent leadership approach and behaviours and bringing 67 HS2 Supply Chain Health and Safety Standard all of this together in a top-level integrated plan of activity geared to managing risk and continuous improvement. 9.5.5 Issues likely to affect a number of sites and/or problems that cannot be resolved at site level will be escalated to the Contractor Safety, Health and Wellbeing leadership meeting. Contractor Safety, Health and Wellbeing leadership meeting 9.5.6 Chaired by the HS2 Managing Director Construction, this meeting will be the high-level meeting that provides the strategic direction and best practice tactical interventions to be applied across all HS2 worksites. Directors from contractor, supplier and manufacturing organisations shall commit to join the membership and contribute positively to the meeting if requested to do so by HS2. 9.6 Key Performance Indicators 9.6.1 HS2 believes that having a good mix of leading (proactive things that can be done to improve safety, health and wellbeing) and lagging (events that have already happened) indicators is a prerequisite in achieving a fair culture. By application of a balanced scorecard of leading and lagging indicators, HS2 seeks to make sure that effort is recognised, rather than merely concentrating on the negative things that have happened. 9.6.2 Contractors, suppliers, manufacturers and their supply chains shall have systems in place to measure and report performance against a suite of leading and lagging indicators. HS2 has a system in place to receive this information and to determine trends across the project. 9.7 Recognition and award 9.7.1 Organisations shall commit to work with HS2 in developing and implementing programmes designed to incentivise their teams (at all levels) to make a positive contribution (behaviourally or in the development of best practice) to excellent health and safety performance. 9.7.2 Safety, Health and Wellbeing are a key component in HS2’s evaluation criteria for the award of contracts. 9.7.3 Whilst HS2 does not intend to pay any kind of monetary bonus for safety, health and wellbeing performance, the commercial and financial benefits of developing a culture that is focused on continuous improvement in safety (the control of accidental loss) and health and wellbeing (improved productivity) are obvious and should benefit any organisation. Moreover, the moral imperatives shall always outweigh the financial. Financial bonuses for safety performance have, in some organisations, driven a refusal to report - a perverse incentive. HS2 believes that this is counter-intuitive to creating a fair culture based on caring, rather than driven by bonuses and financial incentives. 9.7.4 Contractors, suppliers and manufacturers shall work with HS2 to develop initiatives that recognise and award excellent performance within the workforce at a site and corporate level. 68 HS2 Supply Chain Health and Safety Standard 9.7.5 HS2 will host a number of award events during the course of the year and expect everyone to contribute to their success. 9.8 Dealing with poor safety, health and wellbeing performance 9.8.1 Where a contractor, supplier or any other entity working with HS2 does not demonstrate commitment to safety, health and wellbeing (or any one of these), through activity necessary to meet the standard within this document, this shall be considered as a material breach of contract and HS2 may elect to terminate an individual Work Package Order or the Framework Agreement accordingly. 9.8.2 Specific examples that could lead to a breach may include: any activity that may result in a prosecution of the contractor or an improvement notice or prohibition notice from an enforcement agency (served on the contractor or HS2 as a result of a breach caused by the contractor); non-reporting of accidents, deliberate misinterpretation of the guidance for reporting (including statutory reporting under RIDDOR and other legislative requirements; non-reporting of near-miss data; consistently poor performance in matters relating to safety, health and wellbeing where proactive steps have not been taken to effect an improvement or where best efforts have still failed; non-attendance at safety, health and wellbeing meetings arranged by HS2, Principal Contractors or others taking a leadership role on behalf of HS2; persistent failure to maintain systems and processes including the requirements of the competency management system; persistent failure of directors, managers and supervisors to demonstrate the correct leadership behaviours. 9.8.3 The list is not exhaustive and in most instances where a contractor or supplier is having genuine problems in achieving and/or sustaining the necessary levels of safety, health and wellbeing performance, HS2 will work collaboratively to develop a joint plan for improvement. However, failure to engage in the development of such a plan or carry through agreed actions, or continued failure in meeting the required standard, will result in termination. 10 Further information What is written in this standard shall not be taken as a definitive set of requirements on contractors, suppliers, manufacturers and others in managing the safety, health and wellbeing of their people and others likely to be affected by their operations. Further information can be found at the Health and Safety Executive (HSE) website. Organisations working with HS2 are encouraged to visit the HSE website at www.hse.gov.uk/. 69