0 xx x 0 - 0 x x 0
CONDITION
CODE
EXTENDED SYMPTOM CODE (*1) THE 'X' EXTENDED SYMPTOM CODES (*-**X) SHOULD ONLY BE USED TO
INDICATE THAT A SUITABLE SYMPTOM DESCRIPTION IS NOT AVAILABLE IN THE CONCERNED SYMPTOM GROUP
1
Constantly
2
Intermittently
3
After a while
4
In a hot environment
5
In a cold environment
6
When switching
7
Under vibration
8
In a damp / wet / rainy / snowy
environment
1 - NO ACTION
150 - Remote control problem
160 - Physical damage
170 - General function problem
180 - Special requirements
190 - Smell
151 - No remote control operation
161 - Damaged / deformed cabinet / panel / glass
171 - Faulty clock function
181 - Test and check
191 - Burning smell
112 - No power when using AC adapter
122 - Incomplete battery charge
132 - Faulty lamp / LED operation
142 - EHT discharging noise
152 - Incorrect remote control operation
162 - Damaged handle / Clip / transport strap
172 - Faulty sleep function
182 - General overhaul
192 - Greasy smell
113 - No power when using dry batteries
123 - Charging time too long
133 - Faulty level meter operation
143 - Noisy cabinet / cracking trays
163 - Damaged control knob(s) / button(s) / keypad
173 - Faulty timer programming
183 - System / frequency conversion
193 - Rubber smell
114 - No power when using rechargeable batteries
124 - Insufficient heating / temperature (not
specific)
134 - No or faulty on-screen display operation
144 - Noisy transformer / humming
153 - Remote control programming /
learning mode problem
164 - Damaged door / cover
174 - Faulty timer operation
184 - Initial setup / installation requested
165 - Damaged seal
175 - Programming / user adjustment problem
185 - Modification / circuit / installation change
194 - Rotten / waste
water smell
Only on certain output(s)
H
In standby / idle / off mode
J
145 - Noisy component(s)
116 - No power when using a car battery
136 - Mechanical tuning display fault
146 - Rattle
166 - Damaged plug / socket / terminal / connector / card holder
176 - Faulty record mute operation
186 - Wrong product in carton
117 - Short operation time / short battery life
126 - Insufficient cooling (not specific)
137 - Faulty time code display
147 - Clicking
167 - Damaged lens
177 - Faulty programmed playback operation
187 - Wrong or missing accessory
118 - Power-off function not working
127 - Excessive cooling (not specific)
138 - Faulty alarm / error display
148 - Clock noise
168 - Damaged cartridge or stylus
178 - Faulty memory function
188 - Unable to connect parts / to assemble
119 - No switch-on from standby
12X - Other charging problem
139 - Display dim / too dark / partial / flickering / bad colour
etc.
149 - Cracking
169 - Damaged antenna
179 - Faulty input switching
189 - Wrong colour
14A - Whistling
16A - Damaged CRT / viewfinder / LCD display
17A - Faulty output switching
18A - Colour mismatch
14B - Bubbling, boiling
16B - Missing component(s) or ornamental part(s)
17B - Electric shock / static discharge
18B - Battery mounting problem
14C - Murmuring
16C - Printed markings erased / peeled off
17C - Faulty search function (index / view / title / chapter / track …)
18C - Software / Firmware upgrade requested
14D - Gurgling
16D - Set burning / emits smoke
17D - Wrong language / character set
18D - Set causes malfunctions in other sets
14E - Sizzling
16E - External surface damage (bubbling / peeling / rusting /
scratched / sharp edges)
17E - Error code / signal appears in display
18E - Calibration / alignment requested
17F - Switch / keypad / regulator not operating
18X - Other special requirements
17G - Pedal not operating
18Z - Symptom not available
13A - Unusual or incorrect message in display
13B - No, partial, or uneven backlight
11C - Blowing external (mains) fuse
13C - Acoustic signal, no display
11D - Set switches off by itself
13D - Warning light does not work
11E - Backup battery problem
GENERAL
G
135 - Electronic tuning display fault
154 - Poor remote control sensitivity
125 - Excessive heating / temperature (not
specific)
11B - Cyclic power on / off
Only with certain input(s)
13E - Warning light lights up
11F - Not operating
13F - Missing segment(s)
11G - No automatic switch on / off
13G - Problem with ambient light
11H - Internal protection switch / fuse in set triggers
13X - Other display function problem
11J - Rechargeable battery not recognized
11K - Set start-up too slow
15X - Other remote control problem
14F - Squealing
16F - Smell
14G - Grinding
16G - Weak / damaged stand
14H - Rumbling
16H - Damaged speaker
14I - Pumping noise
16J - Set gets very hot / parts melting
14X - Other "abnormal noise" problem
16K - Foreign substance on / in unit
11X - Other "power problem or not operating" problem
16L - Burning marks
At edit point
17H - Faulty standby mode
17J - Faulty hibernation mode
17K - No audible warning signal
17L - Faulty operation of parental lock / keylock function
17M - Faulty mode switching
16M - Internal surface damage (bubbling / peeling / rusting /
scratched)
17N - Menu function problem
16N - Damaged power cable
17O - No interior lighting
16P - Damaged accessory
17P - Faulty user control function
16R - Discolouration
17Q - Faulty flashlight / lamp operation
16S - Consumer hurt
17R - Region-code / security-related problem (DVD a.o.)
16T - Damaged / defect filter
17S - Temperature not adjustable
O Under stressed conditions / high load
16U - Packaging
17T - Program blocked
P
16X - Other physical damage
17U - Faulty steam
K
L
When interconnected, used with specific
external equipment, adapter kit
Liquid contamination
M For a short while after switch-on
N
After making a copy
At switch-off
17V - Not weighing
Q Only while sending / writing
17W - Accessory doesnt work
R
Only while receiving / reading
S
Only with certain media
210 - No reception or connection
220 - Poor reception or connection
230 - Transmission / connection problem
240 - Noisy reception / transmission
250 - Unstable reception / transmission
260 - Tuning / Navigation problem
270 - Special communication problem
280 - Special reception problem
T
Only when accessing a specific area of
the medium
211 - No AM reception
221 - Poor AM reception
231 - No transmission / connection
241 - Line noise
251 - Tuning drift
261 - Manual tuning problem
271 - Faulty dialling
281 - Faulty stereo reception
212 - No FM reception
222 - Poor FM reception
232 - Poor transmission / connection
242 - Oscillation
252 - Fading
262 - Automatic tuning problem
272 - Faulty channel selection
282 - Faulty main channel (A) function
U
Only at certain geographical location(s)
213 - No SW reception
223 - Poor SW reception
233 - Transmission level too high
243 - Interstation interference
253 - Intermittent line / line breaking off
263 - Incorrect tuning
273 - Faulty auto-answer operation
283 - Faulty sub-channel (B) function
V
After product update / upgrade
214 - No VHF reception
224 - Poor VHF reception
234 - No transmission between base unit and handset
274 - Faulty message read-out function
284 - Faulty SSB reception
X
Extended IRIS code line (advanced)
225 - Poor UHF reception
235 - Poor transmission between base unit and handset
254 - No or unstable connection
combined with "weak signal strength"
indication
264 - Tuning memory / Phonebook / Address book problem
215 - No UHF reception
24X - Other noisy reception / transmission
problem
265 - Vehicle position different from map data
275 - Faulty autodial / redial memory
285 - Faulty RDS / VPS / PDC / XDS operation
216 - No BS reception
226 - Poor BS reception
236 - No IR transmission
266 - Wrong map data
276 - Faulty speech processing / No voice recognition
286 - Faulty teletext / close caption / EPG reception
217 - No CS reception
227 - Poor CS reception
237 - One-sided connection
25X - Other unstable reception /
transmission problem
267 - Map not displayed
277 - No ringing tone / vibration
287 - Faulty satellite / RTTY reception
218 - No HDTV reception
228 - Poor HDTV reception
268 - Vehicle position does not move or moves when it should not
278 - Loud / weak ringing tone
288 - Faulty fax operation
219 - No GPS / QPS reception
229 - Poor GPS / QPS reception
238 - Modem / telephone hangs up immediately once
connected
269 - Cannot search by entered criteria
279 - Modem / telephone stuck off hook
289 - Modem not recognized by system
26A - Problem to calculate desired route
27A - Fax does not work properly
28A - Faulty call charge / call time function
26B - Auto reroute does not work
27B - Modem causes problem with phone
28B - Faulty hands-free operation
26C - No or too slow traffic info display
27C - No modem / telephone dial tone
28C - Set locked
26X - Other tuning / navigation problem
27D - Call transfer problem
28D - Faulty antenna control
27E - Report / Journal function problem
28X - Other special reception problem
COMMUNICATION
17X - Other general function problem
2
21A - No reception of digital broadcasting
21B - No IR reception
21C - No dial tone
21D - No modem / telephone / fax connection
21E - Modem / telephone not answering / no carrier
22A - Poor reception of digital broadcasting
22B - Poor IR reception
22C - Poor / interrupted Internet / Network
connection
239 - Modem / telephone drops line during connection
23A - No or faulty transmission confirmation / logging
23X - Other transmission / connection problem
22X - Other poor reception problem
21F - No network / Internet connection / network initialization
fails
27F - Faulty Video phone / conference function
27X - Other special communication problem
21X - Other no reception problem
310 - No picture
320 - Picture level problem
330 - Picture quality problem
340 - Picture noise
350 - Unstable picture
360 - Poor picture recording
370 - Special picture function problem
380 - Picture display / pickup problem
311 - No picture in E to E mode
321 - Picture too dark
331 - Poor picture resolution
341 - Snowy picture
351 - Sync problem
361 - No picture recording
371 - Editing problem
381 - Burn mark on display / pickup
312 - No picture in playback mode
322 - Picture too bright
332 - Poor focus
342 - Dot noise or dropout on picture
352 - Picture pumping
362 - No erasure protection for video
372 - Faulty fading / wiper operation
382 - Scratch on display / pickup
313 - No picture in viewfinder
323 - Contrast too low
333 - Ringing on picture
343 - Noise bars on picture
353 - Picture jitter
363 - Previous video recording not being erased
373 - Faulty negative / positive switching function
383 - Dust / dirt on display / pickup
314 - No picture / only raster
324 - Contrast too high
334 - Excessive smear / lag
344 - Blanking lines on picture
364 - Unwanted erasure of picture
374 - Faulty superimpose / telop operation
384 - Phosphor / pixel missing on display / pickup
315 - No raster / black picture
325 - Saturated white or black level
335 - Poor linearity or geometry
345 - Beating on picture
354 - Picture shaking (horizontal or
vertical)
365 - No camera recording
375 - Faulty Picture in Picture / digital picture operation
385 - Bright, dark, or flashing pixels
366 - Only one field per frame being recorded
376 - Faulty picture transmission
386 - Lines across / down image
367 - Records only a few pictures
377 - Faulty digital shutter function
387 - Out of specs pixel defaults
36X - Other picture recording problem
316 - Horizontal line problem
317 - Vertical line problem
318 - No picture in LCD
PICTURE
319 - No 2nd (or higher) monitor display
3
326 - Shading on picture
327 - Only partial picture
328 - Solarization effect on picture
32X - Other picture level problem
31X - Other no picture problem
336 - Picture size incorrect
337 - Incorrect centring of picture
338 - Picture slanted
346 - Ghosting on picture
347 - VCR head switching noise on picture
348 - Overmodulation noise
355 - Flickering picture
356 - Flashing picture
357 - Cyclic picture muting
378 - Faulty genlock function
388 - Background burnt in
379 - Faulty flash / strobe function
389 - One or more bright or dark lines
339 - V-size incorrect
349 - Moiré
358 - Head impact error causing unstable
picture
33A - H-size incorrect
34A - Mosaic noise
359 - VCR skew / H-shift error
37A - Faulty digital picture / zooming function
38A - Abnormal light emission of the display
33B - Ghosting in 3D Mode
34B - Scrambled picture
35A - Frozen picture
37B - Faulty auto-edit function
38X - Other picture display / pickup problem
33X - Other picture quality problem
34C - Clouding, “MURA”
35B - Jumping / repeating picture
37C - Faulty picture stabilizer function
34X - Other picture noise problem
35X - Other unstable picture problem
37D - Faulty picture capture function
37E - Faulty subtitling function
37F - Faulty variable speed playback
37G - Faulty view / multi-angle switching
37H - Faulty aspect ratio switching
37J - Thumbnail or index picture problem
37K - No blanking screen
37L - Faulty low light function
37M - Faulty picture format conversion 2D<>3D
COLOUR
37X - Other special picture function problem
4
9 - SPECIAL
CATEGORIES
141 - CRT discharging noise
After lightning strike
F
8 - OTHER CONDITIONS
140 - Abnormal noise
B
1
7 - SPECIAL FUNCTIONS
131 - No or faulty display
11A - Powers up but no operation
Only on one channel
6 - RECORDING & PHYSICAL PROBLEMS
130 - Display function problem
Due to physical damage
Only on certain standards or systems
5 - UNSTABLE
121 - No battery charging
A
E
4 - NOISE
120 - Charging problem / Level problem
115 - No power from solar cell
Only certain station(s) / software / mode
/ channels / frequency band / network(s)
3 - QUALITY
111 - No power
In a dry environment
D
2 - LEVEL
www.iriscode.org
110 - Power problem or not operating
9
C
Symptomtable
MAIN SYMPTOM CODE
410 - No colour
420 - Colour level problem
430 - Poor colour quality
440 - Noisy colour
450 - Unstable colour
460 - Poor colour recording
470 - Special colour function problem
411 - No colour in E to E mode
421 - Weak colour
431 - Some or all colours missing
441 - Colour noise on a black & white picture
451 - Colour flashing
461 - No colour recording
471 - Faulty automatic white balance
412 - No colour in playback mode
422 - Excessive colour
432 - Poor white balance
442 - Colour streaking
452 - Hue constantly changing
462 - Noisy colour recording
472 - Faulty colour effects function
413 - No colour in viewfinder
42X - Other colour level problem
433 - Hue problem
443 - Colour bars on picture
453 - Flickering colour
46X - Other colour recording problem
47X - Other special colour function problem
414 - No colour in part of picture
434 - Purity error
44X - Other colour noise problem
454 - Colour not locked
41X - Other no colour problem
435 - Landing error / white uniformity
436 - Convergence error
437 - Registration error
438 - Pitch moiré / rainbow pattern
439 - Colour shift
43X - Other colour quality problem
REV6.11 - 2014/06 EICTA & CECED
45X - Other unstable colour problem
195 - Plastic smell
196 - Chlorine smell
197 - Purifier smell
198 - Gas smell
199 - Ammonia smell
19A - Fuel / oil smell
19B - Soot smell
19X - Other specific
"smell" problem
0 xx x 0 - 0 x x 0
CONDITION
CODE
1
Constantly
2
Intermittently
3
After a while
EXTENDED SYMPTOM CODE (*1) THE 'X' EXTENDED SYMPTOM CODES (*-**X) SHOULD ONLY BE USED TO
INDICATE THAT A SUITABLE SYMPTOM DESCRIPTION IS NOT AVAILABLE IN THE CONCERNED SYMPTOM GROUP
Symptomtable
MAIN SYMPTOM CODE
1 - NO ACTION
2 - LEVEL
3 - QUALITY
4 - NOISE
www.iriscode.org
5 - UNSTABLE
520 - Audio level problem
530 - Audio quality
540 - Noisy audio
550 - Unstable audio
560 - Poor audio recording
570 - Poor special audio function
580 - Stereo / multi-mode operation
521 - Low audio level
531 - Poor frequency response
541 - Hum
551 - Jumping or repeating audio
561 - Audio not being recorded
571 - Faulty fade operation
581 - No stereo operation
512 - No playback of outgoing message(s) (OGM)
522 - Excessive audio level
532 - Distorted audio
542 - Hiss / rustle / background noise
552 - Audio pumping or breathing
562 - No erasure protection for audio
572 - Faulty echo operation
582 - Poor channel separation
563 - Previous audio recording not being
erased
573 - Faulty mixing operation
583 - Difference in phase between
channels
In a cold environment
513 - No playback of incoming message(s) (ICM)
523 - Balance problem
533 - No or poor treble
543 - Crosstalk
553 - Audio dropouts
6
When switching
514 - No audio playback
524 - Fader problem
534 - No or poor bass
544 - Static / pop or click noise
554 - Cyclic audio muting
7
Under vibration
515 - No sound from handset
525 - Audio level remaining / no muting
545 - Buzz, noise from picture display or
deflection
8
In a damp / wet / rainy / snowy
environment
52X - Other audio level problem
535 - Earphone / headphone audio
poor
555 - Wow and flutter
516 - No sound from speaker
536 - Audio delay / lip-sync problem
546 - Scratching noise
53X - Other audio quality problem
547 - Ignition noise
In a dry environment
Due to physical damage
B
After lightning strike
C
Only certain station(s) /
software / mode / channels /
frequency band / network(s)
D
Only on certain standards or
systems
AUDIO
5
A
8 - OTHER CONDITIONS
511 - No sound in E to E mode
In a hot environment
9
7 - SPECIAL FUNCTIONS
510 - No audio
4
5
6 - RECORDING & PHYSICAL
PROBLEMS
517 - No sound from earphone / headphone
518 - No microphone sound
556 - Howling / acoustic feedback
557 - Echo in sound
55X - Other unstable audio problem
564 - Unwanted erasure of audio
565 - Message not being recorded
566 - Distorted audio recording
56X - Other audio recording problem
548 - Whistling / multipath noise
519 - No sound from digital output
575 - Faulty audio processing
584 - Problem with surround sound
mode
576 - Faulty sync recording operation
585 - Problem with PCM audio mode
577 - Faulty DBB / DOL operation
586 - Problem with compressed
digital audio data
578 - Faulty noise reduction operation
579 - Faulty audio dub function
549 - Data / digital noise
51X - Other no audio problem
574 - Faulty repeat mode operation
57A - Faulty title programming
54X - Other audio noise problem
9 - SPECIAL
CATEGORIES
58X - Other stereo / multi-mode
problem
57B - Faulty microphone control
57C - Faulty pitch control
57X - Other special audio function problem
610 - No mechanical operation
620 - Irregular mechanical operation
630 - Speed problem
640 - Mechanical noise
650 - Mechanical instability
660 - Damage to media
670 - Mechanical operation problem
680 - Lens problem
690 - Damaged door / lid
611 - No rotation of motor / disc / swivel
621 - Irregular rotation
631 - Speed too fast
641 - Rotation noise / drum noise
651 - Uneven feet
661 - Tape gets scratched
671 - Faulty start / stop / braking operation
681 - Focus problem
612 - No forward operation
622 - Irregular forward mode
632 - Speed too slow
642 - Motor noise
652 - Faulty hinge
662 - Disc gets scratched
672 - Faulty pause operation
682 - Zoom problem
691 - Damaged door
panel
Only on one channel
613 - No reverse operation
623 - Irregular reverse operation
633 - Speed unadjustable
643 - Wind / air noise
653 - Vibrating / jumping
663 - Tape gets chewed / wrinkled
673 - Faulty automatic program search
683 - Iris problem
F
Only with certain input(s)
614 - No fast forward or rewind function
624 - Irregular fast forward or rewind function
63X - Other speed problem
644 - Squealing
654 - Part(s) loose
664 - Tape jammed or broken
674 - Faulty cue / review mode
684 - Macro problem
G
Only on certain output(s)
615 - No loading
625 - Irregular loading of media
645 - Fan noise
655 - Wheel defect
665 - Tape gets curled
675 - Faulty slow motion operation
H
In standby / idle / off mode
616 - No unloading or ejecting
626 - Irregular unloading or ejecting
646 - Disc scraping
656 - Poor handset / cradle position
666 - Slack tape
676 - Faulty high-speed scanning mode
685 - Foreign substance / dust inside
lens
617 - No auto shut-off operation
627 - Irregular auto shut-off operation
647 - Noisy tape loading
657 - Leakage general
667 - Tape sticking
677 - Faulty speed copy function
J
At edit point
618 - Tonearm does not move
628 - Irregular tonearm movement
648 - Gear noise
658 - Waterproof problem
66X - Other software damage problem
678 - Faulty repeat operation
619 - Disc not being ejected
629 - Irregular ejection of disc
649 - Control or switch noisy
K
When interconnected, used
with specific external
equipment, adapter kit
61A - Magazine or module loading / unloading
62A - Irregular direction change
64A - Grinding
65X - Other mechanical instability
problem
61B - Control / switch not working
62B - Faulty disc change operation
64B - Rumbling
67B - Auto-reverse malfunction
L
Liquid contamination
62C - Faulty automatic cord rewinder
64C - Vibration noise
67C - Faulty end detection
M
For a short while after switchon
61C - Open / close problem of door / panel / drawer
/ tray
62X - Other irregular mechanical operation
problem
64D - Noise from lens mechanism
67D - Faulty disc side (A-B select) switching
64X - Other mechanical noise problem
67X - Other mechanical operation problem
6
MECHANISM
E
61D - No fan / ventilation
68X - Other lens problem
692 - Damaged freezer
compartment lid
693 - Door does not
close properly
694 - Door cannot be
opened / heavy to open
695 - Damaged door
gasket
679 - Faulty record review mode
696 - Damaged door
frame
67A - Faulty AMS operation
697 - Damaged door
glass
698 - Door falls off
699 - Faulty door switch
69A - Door slanted
61X - Other no mechanical operation problem
N
After making a copy
O
Under stressed conditions /
high load
69C - Malfunctioning
door locking device
P
At switch-off
69D - Noise when
opening / closing door
69B - Damaged hinge
Q Only while sending / writing
R
Only while receiving / reading
S
Only with certain media
U
Only when accessing a specific
area of the medium
Only at certain geographical
location(s)
V
After product update / upgrade
X
Extended IRIS code line
(advanced)
7
DATA PROCESSING
T
69X - Other "damaged
door / lid" problem
710 - No data processing operation
720 - Faulty data processing operation
730 - Data display problem
740 - Keyboard / pointing device / touchscreen
711 - No initial screen
721 - Incorrect data
731 - Incorrect character display
712 - System does not reset
722 - Operating system reset while being used
732 - Missing display characters
741 - Mouse / trackball / trackpad / touchscreen
not working
713 - System does not boot up
723 - Operating system locks out / crashes / hangs
733 - Faulty graphic display
714 - No operation from plug-in module /
peripheral
724 - Faulty operation of plug-in module, memory
card, etc.
734 - Faulty switching between
graphic / character mode
715 - No keyboard operation
716 - No operation from other input / output device
717 - No data storage operation
718 - No data communication
719 - Error message display
71A - HDD boot failure
71B - FDD boot failure
71C - CD/DVD disc boot failure
71X - Other no data processing problem
725 - Faulty keyboard operation
726 - Faulty operation of other input / output
device
727 - Faulty data storage operation
728 - Faulty data communication
729 - Memory error
72A - Requires setup at booting
72B - Operating system boot-up only in safe mode
735 - Faulty prompt / cursor
operation
736 - Data display colour incorrect
737 - No paging or scroll mode
738 - Does not display media titles
or content
742 - Keyboard / touchscreen locks up
743 - Pointing device locks up
744 - Sticky / hard to press key(s) / touchscreen
745 - Inoperative key(s)
746 - Pointing device / touchscreen not tracking
properly
747 - Pointing device / touchscreen jittery
760 - Data storage problem
770 - Special data processing function problem
780 - Interface problem
761 - Formatting problem
771 - Faulty self-diagnostic mode
781 - USB interface problem
762 - Data on storage medium being lost
772 - Faulty word processing function
782 - Parallel interface problem
752 - Communication failure with
peripheral
763 - Frame memory problem
773 - Faulty graphic edit function
783 - SCSI interface problem
753 - Internal peripherals failure
764 - Read / write errors
774 - Program / application cannot be installed
784 - Serial interface problem
754 - External peripherals failure
765 - Hard or optical disc drive problem
775 - Preloaded program cannot be started up
766 - Floppy drive problem
756 - Peripheral fails self test
767 - CD / DVD-ROM drive problem
776 - Not preloaded program cannot be started
up
785 - Incompatible with other
systems
755 - Network card error
75X - Other peripheral problem
768 - Tape problem
751 - Peripheral does not initialize
769 - Medium not recognized / cannot
access
748 - Left or right click button inoperational
749 - Trackpad / touchscreen surface damaged
739 - Incorrect values shown on
display
74A - Keyboard key(s) damaged
73X - Other data display problem
74B - No keypad tone
72C - Operating system start-up too slow
750 - Peripheral problem (nonstorage)
74X - Other keyboard / pointing device /
touchscreen problem
72D - Operating system cannot be installed
778 - Messaging function problem
779 - Application start-up cannot finalize
786 - Audio / video interface problem
787 - i.Link / Firewire / IEEE1394
interface problem
788 - Wireless LAN / Bluetooth /
infrared / hotsync interface problem
76A - Discs exchange problem
77A - Application start-up slow
76B - Read / write operation very slow
77B - Software recovery problem
789 - Docking station / port replicator
/ external device problem
76C - Memory card / SIM card storage
problem
77C - Password / access protection problem
78X - Other interface problem
76X - Other data read / write problem
74C - Biomedical Sensor problem
72X - Other faulty data processing problem
777 - Virus alarm
77D - Self-Diagnosis Reports pre-failure notice
77X - Other special data function problem
8
PRINT / COPY / SCAN
74D - Sensor problem for user authentification
810 - No print / copy / scan operation
820 - Erroneous print / copy / scan operation
830 - Poor print quality
840 - Noisy printing
850 - Unstable printer operation
860 - Ribbon / paper problems
880 - Faulty font / character functions
811 - Not printing
821 - Print image reversed (negative / positive)
831 - Incorrect printing position
841 - Printing noise lines
851 - Unstable paper loading
861 - Ribbon broken
881 - Incorrect characters or image
812 - No communication with printer
822 - Irregular paper feed
832 - Low print contrast
842 - Dirty printing
852 - Unstable multi-paper loading
862 - Ribbon stuck / sticking
882 - Incorrect character size
813 - Paper not loading
823 - Erroneous print mode switching
833 - Excessive print contrast
843 - Unpleasant smell (ozone)
853 - Incorrect line-up of characters
863 - Ribbon derailed
883 - Font loading problem
814 - No paper feed (internal function)
824 - Copy too dark
834 - Blurred print image
844 - Black lines / stripes in feed direction
864 - Paper stuck / sticking to mechanism
815 - No image fixation
825 - Copy too bright
835 - Print image not sharp
845 - White lines / stripes in feed direction
854 - Wrong detection of original
document format
88X - Other faulty font / character
function problem
816 - No document feeding
826 - Black copy
836 - Dots missing in print image
846 - Black lines / stripes across feed direction
817 - Scanner not working
827 - White copy
837 - Colour streaking
847 - White lines / stripes across feed direction
867 - Erroneous no ink / toner message
818 - No operation of paper feed module (external)
828 - Poor colour levels
838 - No colour in part of image
84X - Other noisy printing problem
868 - Faulty paper cutting function
819 - No Sorter/Finisher Function
829 - Irregular document feed
839 - Print image / copy incomplete
869 - Too short ink / toner lifetime
81X - Other no print / copy / scan problem
82A - Faulty correction function
83A - Faulty calibration
86A - Paper skew / wrinkle / folding
82B - Poor scanning quality
83B - Ink Dripping / Splashing
86B - Document skew / wrinkle / folding
82X - Other print / copy / scan operation problem
83X - Other print quality problem
86X - Other ribbon / paper problem
REV6.11 - 2014/06 EICTA & CECED
85X - Other unstable printer
operation problem
865 - Paper jam
866 - Document jam
0 xx x 0 - 0 x x 0
CONDITION
CODE
1
Constantly
2
Intermittently
3
After a while
4
In a hot environment
5
EXTENDED SYMPTOM CODE (*1) THE 'X' EXTENDED SYMPTOM CODES (*-**X) SHOULD ONLY BE USED TO
INDICATE THAT A SUITABLE SYMPTOM DESCRIPTION IS NOT AVAILABLE IN THE CONCERNED SYMPTOM GROUP
Symptomtable
MAIN SYMPTOM CODE
1 - NO ACTION
2 - LEVEL
3 - QUALITY
4 - NOISE
5 - UNSTABLE
6 - RECORDING & PHYSICAL PROBLEMS
A20 - Operational problem
A30 - Washing / cleaning poor performance
A40 - Noise
A50 - Leakage and inlet / outlet damage
A60 - Damaged parts
A11 - No heating
A21 - Pumping out improperly
A31 - Not clean
A44 - Spinning noise
A51 - Water leakage
A61 - Damaged tableware basket
A12 - No water draining / pumping out
A22 - Insufficient water inlet
A32 - Tea and coffee stains
A45 - OLD Pumping noise
A52 - Steam emission
A62 - Damaged rinse aid chamber / cover
In a cold environment
A13 - No rinsing / no circulation
A23 - Insufficient drying / spinning
A33 - Lime deposits
A4X - Other noise problem
A53 - Foaming
A63 - Damaged detergent chamber / cover
6
When switching
A14 - No drying
A24 - Excessive salt consumption
A34 - Food rests
A54 - Damaged hose
A64 - Damaged fluff filter
7
Under vibration
A15 - No salt consumption
A25 - Excessive clear rinse consumption
A35 - Granular deposits
A55 - Air emission
A6X - Other damaged parts problem
A26 - Excessive detergent consumption
A36 - Dim and dull glasses
A57 - Drum lid damaged / opened
8
In a damp / wet / rainy / snowy
environment
A16 - No clear rinse / softening agent consumption
A17 - No detergent consumption
A27 - Takes excessive water
A37 - Stripes / stains on tableware
A58 - Drum blocked
A18 - No water inlet
A28 - Program flow too fast / slow
A38 - Rust on cutlery
A59 - Condenser blocked
9
In a dry environment
A19 - No air drain
A29 - Water in soft rinsing chamber
A39 - Wrinkled laundry
A
Due to physical damage
A1A - No water in container
A2A - Improper spinning
A3A - Burnt laundry
A5X - Other leakage and inlet / outlet damage
problem
A1B - No spinning
A2B - Program knob remains in every position
A3B - Laundry hot and dry
A1C - Stops during program flow
A2C - Takes detergent only partially
A3C - Laundry hot and damp
A1D - Continues via stop
A2D - Takes softening agent immediately
A3D - Laundry damaged
A1E - Continues without stopping
A2E - Water enters and drains off immediately
A3X - Other "washing / cleaning poor performance" problem
B
After lightning strike
C
Only certain station(s) /
software / mode / channels /
frequency band / network(s)
A
WASHING / DRYING
A10 - No function
D
Only on certain standards or
systems
A1F - Program stops and pumps constantly
A2F - Improper heating
A1G - Water inlet not stopped
A2G - Drying time too long
E
Only on one channel
A1H - Heating up without water
A2H - Wrong drum positioning
F
Only with certain input(s)
A1J - No water through flow / blockage
A2X - Other operational problem
G
Only on certain output(s)
A1L - No softener consumption
H
In standby / idle / off mode
A1X - Other no function problem
J
At edit point
K
When interconnected, used
with specific external
equipment, adapter kit
Liquid contamination
For a short while after switchM
on
N
After making a copy
Under stressed conditions /
O
high load
P
7 - SPECIAL
FUNCTIONS
A1K - No whitening agent consumption
B
At switch-off
Q Only while sending / writing
COOLING / HEATING / AIR CONDITIONING PORTABLE / FAN
L
www.iriscode.org
B10 - No function
B20 - Operational problem
B30 - Cooling / Heating poor performance
B40 - Water / ice / noise problem
B50 - Leakage
B60 - Damaged parts
B11 - No cooling
B21 - OLD Insufficient cooling
B31 - OLD Ironing cloth burnt
B61 - Damaged evaporator
B22 - Insufficient freezing
B32 - Rotted / damaged food
B41 - Condensation inside
cabinet
B51 - Fuel, Oil leakage
B12 - No freezing
B52 - Soot leakage
B62 - Temperature adjustment stuck
B13 - No warming up
B23 - OLD Insufficient heating up
B33 - Ice cream too hard
B53 - Smoke emission
B63 - Selection switch defective
B14 - OLD Temperature not adjustable
B24 - OLD Insufficient steam
B34 - Insufficient ice cube quality
B54 - Water leakage
B64 - Filter holder defective
B15 - OLD No steam production
B25 - OLD Excessive cooling
B35 - Condensed water on food
B5X - Other leakage problem
B65 - OLD Ironing platform does not fit
B16 - No defrosting
B26 - Excessive freezing
B17 - No dehumidification
B27 - OLD Excessive heating up
B18 - OLD No fan operation
B28 - OLD Excessive steam
B19 - Ventilator does not switch off
B29 - Insufficient ventilation power
B1A - No ice production
B2A - Ventilation power only at one side
B1B - No crushed ice production
B2B - Ventilation power not adjustable
B1C - No cold water production
B2C - Compressor operating all the time
B1X - Other no function problem
B2D - Insufficient filter operation
B3X - Other "cooling / heating poor performance" problem
B42 - Ice build up
B44 - Water inside cabinet
B45 - Noisy compressor
B46 - Noisy magnet switch
B66 - OLD Ironing platform slanted
B47 - Noisy thermostat
B6X - Other damaged parts problem
B4X - Other water / ice / noise
problem
Only while receiving / reading
S
Only with certain media
T
Only when accessing a specific
area of the medium
U
Only at certain geographical
location(s)
C10 - No function
C20 - Operational problem
C30 - Cooking / Baking poor performance
C40 - OLD Noise
C50 - Leakage
C60 - Damaged parts
V
After product update / upgrade
C11 - Oven does not warm up
C21 - Uneven cooking
C31 - Bad cooking / baking performance
C4X - OLD Other noise problem
C51 - Heat emission / leakage
C61 - Defective cooking plate grid
X
Extended IRIS code line
(advanced)
C12 - Heating element does not work
C22 - Regulators do not work
C32 - Food burnt
C52 - Damp / condensation / dirt on door glass
C62 - Hot plate slanted
C13 - All hot plates do not work
C23 - One regulator does not work
C33 - Uneven browning results
C53 - Gas leakage
C63 - Damaged / stained / discoloured hob
C14 - One hot plate does not work
C24 - Unstable / bad flames
C34 - Poor Microwave cooking
C54 - Microwave leakage
C64 - Oven ignition switch damaged
C15 - Hot plate extension does not work
C25 - Insufficient heating up (hob / hot plate)
C35 - Poor Grill cooking
C55 - Oil splash
C65 - Hot plate ignition switch damaged
C16 - Hot air circulation defective
C26 - Excessive heating up (hob / hot plate)
C36 - Poor Convection cooking
C5X - Other leakage problem
C66 - Oven switch / knob damaged
C17 - Microwave section defective
C27 - Insufficient heating (oven)
C37 - Poor Steam cooking
C67 - Discoloured switch / knob
C18 - Grill defective
C28 - Excessive heating (oven)
C38 - Poor cooking in combination mode
C69 - Damaged temperature sensor
C19 - No ignition
C29 - Cooking time too long
C3X - Other "cooking / baking poor performance" problem
C6A - Damaged gas ignition device
C1A - No rotation of stirrer / deflector / antenna
C2A - Baking time too long
C6B - Damaged / discoloured cavity
C1B - No rotation of turntable
C2B - Cooling fan running too long
C6X - Other damaged parts problem
C1C - No heat residual indication
C2C - Flame goes out
C1D - No cleaning cycle
C2D - Insufficient cleaning
C1E - Spit doesnt turn
C2E - Spit turns incorrectly
C1F - OLD No cooling ventilation
C2F - Flashing / sparking visible
C1G - No pressure
C2X - Other operational problem
C
COOKING
R
B2X - Other operational problem
K
PERSONAL CARE / HEALTH CARE / BABY CARE
J
KITCHEN APPLIANCES / FOOD PROCESSING
C1X - Other no function problem
J10 - No function
J20 - Operational problem
J30 - Poor performance / processing
J50 - Leakage
J60 - Damaged parts
J11 - No kneading
J21 - Insufficient kneading
J31 - Bad baking / toasting performance
J51 - Leakage of the bowl
J61 - Damaged rotary arm
J12 - No blending
J22 - Insufficient blending
J3X - Other "poor performance / processing"
J52 - Leakage of jar
J62 - Damaged bowl
J13 - No beating (beating whisk)
J23 - Insufficient beating (beating whisk)
J5X - Other "leakage" problem
J63 - Damaged basket
J14 - No mixing
J24 - Insufficient mixing
J15 - No chopping
J25 - Insufficient chopping
J16 - No latching (rotary arm)
J26 - Insufficient latching (rotary arm)
J17 - No slicing
J27 - Insufficient slicing
J18 - No mincing
J28 - Insufficient mincing
J1X - Other "no function" problem
J29 - Handle malfunction
J6X - Other damaged parts" problem
J2X - Other "operational" problem
K10 - No function
K20 - Operational problem
K30 - Poor care performance / results
K11 - No heating
K21 - Insufficient air flow
K31 - Incorrect weight
K12 - No hot air circulation
K22 - Cuff pressure too low
K32 - Incorrect range / measurement units
K13 - No measuring
K23 - Nozzle problem
K33 - Bad shaving performance
K14 - No reception or link
K24 - Oral Irrigator problem
K34 - Bad cutting performance
K15 - No audio / video
K25 - Poor reception Audio / video
K35 - Poor auto clean function
K1X - Other "no function" problem
K2X - Other "operational problem"
K36 - Blade worn-out
K37 - Outer foil worn-out
K38 - Hair is pulled
K39 - Burning sensation (on skin)
K3A - Enduser Pain
K3B - Incorrect food mixing
K3C - Bad measurement result
K3D - Bad Sound
K3E - Bad Video
K3F - Interference
K3X - Other "Poor care performance / result" problem
REV6.11 - 2014/06 EICTA & CECED
C70 - Gas circuit
problems
C71 - Gas hose damaged
C72 - Gas socket
damaged
C73 - Pressure regulator
damaged
C74 - Gas cylinder
damaged
C75 - Gas valve damaged
C7X - Other gas circuit
problem
0 xx x 0 - 0 x x 0
CONDITION
CODE
1
Constantly
2
Intermittently
3
After a while
EXTENDED SYMPTOM CODE (*1) THE 'X' EXTENDED SYMPTOM CODES (*-**X) SHOULD ONLY BE USED TO
INDICATE THAT A SUITABLE SYMPTOM DESCRIPTION IS NOT AVAILABLE IN THE CONCERNED SYMPTOM GROUP
Symptomtable
MAIN SYMPTOM CODE
1 - NO ACTION
2 - LEVEL
3 - QUALITY
4 - NOISE
www.iriscode.org
5 - UNSTABLE
6 - RECORDING & PHYSICAL PROBLEMS
L10 - No function
L20 - Operational problem
L30 - Poor cleaning performance / results
L50 - Leakage
L60 - Damaged parts
L11 - Brush drive doesnt work
L21 - Floor nozzle problem
L31 - Bad cleaning performance
L51 - Air leakage
L61 - Dust bag defect
L12 - No suction
L22 - Faulty Beater Brush operation
L32 - Bad moving
L52 - Water leakage
L62 - Accessory locking problem
L1X - Other "no function" problem
L23 - Suction not adjustable
L33 - Insufficient suction
L53 - Dust emission
L63 - Curve tube problem
L24 - Doesnt find base station (robot vacuum cleaner)
L34 - Exhaust air too hot
L5X - Other "leakage" problem
L64 - Drive belt damaged
L25 - No edge and stair recognition (robot vacuum clean
L3X - Other "poor cleaning performance / results" probl
In a hot environment
5
In a cold environment
6
When switching
7
Under vibration
8
In a damp / wet / rainy / snowy
environment
M10 - No function
M20 - Operational problem
M30 - Ironing / poor performance
M40 - Noise / Unstable
M50 - Leakage
M60 - Damaged parts
9
In a dry environment
M11 - Pump doesnt work
M21 - Insufficient steam pressure
M31 - Soleplate stuck
M41 - Unstable table
M51 - Water leakage
M61 - Damage on the soleplate
A
Due to physical damage
M12 - No spray (water or steam)
M22 - Too much steam
M32 - Drop water out soleplate
M42 - Unstable iron
M52 - Steam leakage
M62 - Iron housing crack
M13 - No steam production
M23 - Continuous steaming
M33 - Burns or scorches clothes
M53 - Water runs out of water tank
M63 - Generator housing crack
M14 - Turbo function not working
M24 - Too fast water consumption
M34 - Bad gliding
M4X - Other "noise /
unstable" problem
M54 - Steam leaks from the generator
M64 - Water tank crack
M15 - Steam selection does not work
M25 - Handle too hot
M35 - Scaling soleplate / boiler
M55 - Water drips from ironing board
M65 - Soleplate coating peel off/wear
M1X - Other "no function" problem
M26 - Hose too hot
M36 - Brown spots / stains on the clothes
M56 - Water runs out of generator
M66 - Steam hose/hose-cord damaged/frayed
M27 - Insufficient ventilation
M37 - Difficult to fill
M57 - Water-/ damp leakage on damp hose
M67 - Damaged Collar clamp
M2X - Other "operational problem"
M38 - Condensation
M5X - Other "leakage" problem
M68 - Damaged Button bar clamp
After lightning strike
C
Only certain station(s) /
software / mode / channels /
frequency band / network(s)
D
Only on certain standards or
systems
L6X - Other damaged parts" problem
L2X - Other "operational problem"
M
GARMENT CARE
B
L
FLOOR CARE
4
M39 - Soleplate stain, cannot be cleaned
M6X - Other damaged parts" problem
E
Only on one channel
F
Only with certain input(s)
G
Only on certain output(s)
H
In standby / idle / off mode
J
At edit point
K
When interconnected, used
with specific external
equipment, adapter kit
N10 - No function
N20 - Operational problem
N30 - Beverage / poor performance
N50 - Beverage leakage
L
Liquid contamination
N11 - No cold drink
N21 - Time too long
N31 - Bad taste beverage
N5X - Other " beverage leakage"
N12 - No hot drink
N22 - Insufficient froth
N32 - Coffee powder in cup or coffee pot
N13 - Grinder does not work
N23 - Too much froth
N33 - Bad grinding
N14 - Pump doesnt work
N24 - Pressure too high
N34 - Drip tray full too fast
N15 - The coffee does not flow
N25 - Pressure too low
N35 - Coffee too thin
N16 - No gaz / bubble
N26 - Problem with descaling program
N36 - Coffee too strong
N17 - Capsule or disk does not fit
N27 - Problem with cleaning program
N37 - Coffee powder in appliance
N18 - No milk froth production
N28 - Problem with combi program (cleaning and descaling)
N38 - Coffee pomace too muddy
N1X - Other "no function" problem
N29 - Beverage outlet instable
N39 - Incorrect bubbling
N2A - Milk froth outlet instable
N3A - Milk not hot enough (Milk preparing accessory)
N2B - Reverse liquid in water tank
N3B - Mixed drink too cold
N2C - Scaling
N3C - Milk froth too cold
M3B - Does not remove wrinkles
M3C - Appliance too heavy
M3D - Printing wears off
M3E - Handle sharp edges
M3F - Insufficient smoothing
M3X - Other "ironing / poor performance" problem
After making a copy
O
Under stressed conditions /
high load
P
At switch-off
Q Only while sending / writing
N
BEVERAGE
For a short while after switchM
on
N
M3A - White particles come out of base / soleplate
Only while receiving / reading
S
Only with certain media
T
Only when accessing a specific
area of the medium
N2D - Wrong volume dispensed
N3D - Insufficient milk froth consistency
N2E - Problem with filter holder
N3E - Insufficient coffee cream
Only at certain geographical
location(s)
N2F - Overflowing
N3F - Incorrect mixed beverage
N2G - Splashing
N3X - Other "beverage / poor performance" problem
V
After product update / upgrade
N2H - Dripping
X
Extended IRIS code line
(advanced)
N2X - Other "operational problem"
U
P
POWER TOOLS / GARDENING
R
P10 - No function
P20 - Operational problem
P30 - Tools / poor performance / results
P60 - Damaged parts
P11 - No hammer
P21 - Insufficient impact
P31 - Slanted cutting
P61 - Battery catch problem
P12 - No impact
P22 - Insufficient pressure
P3X - Other "tools / poor performance / results" proble
P62 - Blade problem
P13 - No brake
P23 - Insufficient brake
P63 - Reflector problem
P14 - No cutting
P24 - Poor Bit holding
P64 - Damaged case
P15 - No mulching
P25 - Clutch blocking
P65 - Valve problem
P1X - Other "no function" problem
P26 - Chuck problem
P6X - Other damaged parts" problem
REV6.11 - 2014/06 EICTA & CECED
P2X - Other "operational problem"
7 - SPECIAL
FUNCTIONS
Section - Defect - Repair Codes
www.iriscode.org
Sectioncodes
COMMON
ANT
APR
BCH
CLK
CTR
DEN
DPR
EEP
ERA
FLX
HFS
IDS
IFC
INP
IRD
OUT
PRG
PRT
PSP
PSS
PSU
PWA
REM
RFU
SET
SFT
SNS
SVO
SYS
TUN
TXT
WIR
APA
APD
HPN
MIC
SPK
VBR
CAM
CPA
CPD
CRT
DDC
DFH
DFL
DFV
FPK
HDR
IMG
LCD
LMP
VPA
VPD
STA
VWF
ADU
ASF
CON
DVS
FUS
MCF
PRO
SOF
Antenna section
Signal processing (analog)
Battery charging section
Clock / timer section
Control panel
Decoder / Encoder section
Signal processing (digital)
EEProm section
Erase circuit
Flexible printed circuit board
High frequency section (RF)
Information display section
IF circuit
Signal input section
Infrared (IrDA) section
Signal output section
Programming section
Protection circuit
Power supply primary
Power supply secundary
Power supply
Power amp section
Remote control section
Booster / RF unit
Total product
Medium / Software (tape / disc / etc.)
Sensor unit
Servo section
System control / Logic section
Tuning section
Text processing
Lead wire
SOUND-RELATED
Audio processing (analog)
Audio processing (digital)
Headphone unit
Microphone section
Speaker
Vibrator section
PICTURE-RELATED
Camera circuit
Colour processing (analog)
Colour processing (digital)
Picture display
Display Drive circuit
Deflection horizontal
Deflection circuit
Deflection vertical
Focus pack
Horizontal drive
Image display unit
LCD section
Lamp / flash section
Video processing (analog)
Video processing (digital)
Static block
Viewfinder
PRINTING/SCANNING MECHANISM
Document holder section
Document Feeder Section (external)
Consumable/Supply Section
Development Section
Fixation/Fusing
Manual Feeder
Print Processing
Sorter/Finisher
DKS
FMW
IDE
ILN
ISA
JST
KBD
MCD
MDM
MEM
NIF
PAR
PCC
PCI
SCS
SDR
SER
SWA
SWO
USB
WLS
DATA OPERATION- AND PC-RELATED
Docking station or port replicator
Firmware
IDE interface section
i.Link (IEEE1394 / Firewire) section
ISA section
Joystick / Navigation interface
Keyboard (separate)
Memory Card section
Modem section
Memory circuit
Network interface (wired)
Parallel port
PC card
PCI section
SCSI port
Software device driver / patch
Serial port
Software application
Software operating system
USB port
Wireless / Bluetooth controller unit
ARM
BZL
CBT
CDS
CHA
CHG
DDM
DVD
EXC
FAN
FDD
FXT
HCM
HDD
HOL
INC
INK
LDG
LNM
MDS
MIR
OPU
PCS
PFM
PIN
PRI
PUD
RFM
RHD
SCN
SHD
SLD
SHU
SRS
TCH
TDM
THR
TNR
TPT
TRS
XXX
MECHANICAL
Arm mechanism
Bezel
Cabinet
CD drive mechanism
Chassis
Changer section
Disc drive mechanism
DVD drive mechanism
External connector
Fan / cooling
Floppy disc drive
Fixation section
Head carriage mechanism
Hard disc drive
Cassette holder
Internal connector
Ink unit
Loading mechanism
Lens mechanism
MD drive mechanism
Mirror section
Optical pick-up unit
Paper cassette
Paper feed mechanism
Pinch roller / lever
Print block / drum
Pick-up device (analog)
Ribbon feed mechanism
Rotary head(s)
Scanning section
Stationary head(s)
Sled mechanism
Shutter Section
Supply reel section
Touchpad / Touchscreen unit
Tape drive mechanism
Threading mechanism
Tension regulator
Tape path
Take-up reel section
Cabinet / cosmetic parts
EXAMPLE OF USE:
FLAG
SYMPTOMCODE
PART NO.
SECTION OR
NTF
REF.NO
DEFECT
CODE
PCB
REPAIR
CODE
QTY
x 0 x
x 0 0 0 0 x
x 0 0
0
0 0 0 0 0 0 0 0 0 0 0 0 0 x
x 0 0 0 0 0
0
0 0 0 x
x 0 0 0 x
x 0 0 0 0 0 0 0 x
x 0 0 x
x 0 0 x
x 0 0 x
x1 x
x1 4 1 2 x
x1 1
1
1 1 1 1 1 1 1 1 1 1 1 1 1 x
xR 1 2 3 .
.
. . . x
xT DMx
xY A 2 2 . . . x
xC 1 x
xZ 1 x
x. . x
x. x
x3 6 4 1 x
x3 4
5
6 7 8 9 X X X X X X X X X x
x1 1 1 . .
.
. . . x
x
x
x
x
x. . x
x
x
x
x
FLAG: INDICATES THE ONE MAJOR SYMPTOM/PART COMBINATION BY '1'
REV6.11 - 2014/06 EICTA & CECED
G00
G01
G02
G03
G04
G05
G06
G07
G08
G09
G10
G11
G12
G13
G14
G15
G16
G17
G18
G19
G20
G21
G22
G23
G24
G25
G26
G27
G28
G29
G30
G31
G32
G33
G34
G35
G36
G37
G38
G39
G40
G41
G42
G43
G44
G45
G46
G47
G48
G49
G50
G51
G52
G53
G54
G55
G56
G57
G58
G59
G60
G61
G62
G63
G64
G65
G66
G67
G68
G69
G70
G71
G72
G73
G74
G75
G76
G77
G78
G79
G80
G81
G82
G83
G84
G85
G86
G87
G88
G89
G90
G91
G92
GENERAL WG
Whole product without defect
Control / Front / top panel
Knob / button (pop in/out)
Bezel / disc
Timer/Programmer / Main switch
Selector switch
Indicating lamps/ Clock Display
Indicator lamps / LED
Wiring
Terminal
Mains suppressor
Timer
Main control PCB / Circuit board / Control panel
Motor control PCB / Main circuit board
Push button / Fast freeze switch / Programmer selector switch
Push button on/off / Main switch / Touch panel/PCB
Microswitch
Door/Lid switch
Heating element / Upper grill element / Browner
Lower (base element)
Defrost heater
Heating element / Dry heating element / Anti-condensation heater
Motor
Starting device , Capacitor
Motor overheat/overload protection
Cooling fan assembly / Fan motor
Warm air fan motor / Cooling motor fan blade
Tub / Inner liner / Container/inner casing / oven cavity
Insulation thermal / acoustic
Front/right counterweight
Tub/Door seal / Gasket
Shock absorber, Spring
Hose tub/pump & Softener/Sump hose
Water system / Hoses
Filter/Manifold / Outlet filter
Condenser / Dry condenser duct
Water inlet valve
Inlet hose
Drain/Outlet hose / Drip channel / tube
Non return valve
Thermostats
Level control device
Gas burner (except oven cavity burner)
Gas ignition device
Thermocouple
Casing/Cabinet with parts / Side panel
Side panel
Base/Bottom frame / Casing/wrapper / Housing / Body
Feet/roller feet / wheel
Top panel / Upper cover panel
Door and door parts / lid / Glass / Outer glass
Freezer comp. door w. hinge / Inside of door / Gate
Trim frame
Hinge
Door rack/Shelf
Baskets/Racks / Detergent drawer/box
Handle
Glass/plastic/Wire shelves & Flap trim
Evaporator tray
Basket guide rails/runner
Installation problem
Wrong usage
Instruction for use
Lighting
Accessories
Fuse
Finger / Hook lock of door
Weigh modulate
Battery charger / transformer
Battery
Tank
Mechanical pump
Electrical pump
Cord winder
Safety valve
Power supply cord
Cap
Boiler
Nozzle
Pressure clamp / jaw
Distributor
Lid
Mil
Remote
Knife / grater / blade / mixing blade
Transmission / pulley / driving belt / pinion
Jack
Pot / jug / bowl
Cooling module
Solenoid valve
Software
Packaging
Lower cover panel
W03
W04
W05
W06
W07
W08
W09
W10
W11
W13
W14
W15
W16
WASHING / DRYING
Regeneration valve
Water dispenser / Side tank / IWMS (Integrated Washing Management
System)
Detergent compartment / Detergent/Rinse aid dispenser
Water softening device
Overflow protection device
Level container
Circulation pump
Drain/Outlet pump
Tachometer / Circulation pump
Upper/Lower spray arm
Bearings / Bearing seal
Drum Tub
Door positioning device
Boot gasket
Transport protection
C01
C02
C03
C04
C05
C06
C07
C08
C09
C10
C11
C12
C13
C14
C15
C16
Fridge compressor
Freezer compressor
Fridge evaporator
Freezer evaporator
Freezer / Fridge system
Capillary tube
Dryer
Service tube
Lockring connector
Fridge thermostat
Freezer thermostat
Defrost thermostat
Thermometers
Icemaker with parts
Drain heater
Drink dispenser
H01
H02
H03
H04
H05
H06
H07
H08
H09
H10
H11
H12
H13
H14
H15
H16
H17
H18
H19
H20
H21
H22
COOKING
Cut out switch / Thermal cut out /
Hob panel / glass
Tap gas
Feeding gas
Injector gas
Oven Gas burner
Radiant hot plate
Inductor
Inner glass
Middle glass
Upper grill canopy
Tray / Broil pan
Rotisserie motor
Catalyst
Magnétron
Diode high voltage
Capacitor high voltage
Transformer low voltage
Transformer high voltage
Strier
Noise filter
Protector of waves
S01
S02
S03
S04
S05
GARMENT CARE
Soleplate
Steam valve
Water spray / steam spray
Ironing board
Steam cord
F01
F02
F03
F04
F05
F06
F07
F08
F09
Bag
Butt
Hosepipe
Nozzle
Tube
Communication interface
Base station
Movement sensor
Camera
B01
Filter holder
K01
K02
K03
KITCHEN APPLIANCE / FOOD PROCESSING
bread carrier
grill plate
bunwarmer
P04
P05
P06
P07
PERSONAL CARE / HEALTH CARE
Cutting block
Removal of hair block
Laser
Lamp
M01
M02
M03
Element ultra sonic
Transmitter radio / TV
Receiver radio / TV
T01
T02
Chuck
Gearbox
W01
W02
COOLING
FLOOR CARE
BEVERAGE
BABY CARE
POWER TOOLS / GARDENING
Section - Defect Repair Codes
EXTENDED CONDITION CODES
www.iriscode.org
Defectcodes
MECHANICAL
X11 At door
X12 At washing chamber
7
Incorrectly wired / assembled
72
73
Previous, incomplete or incorrect, attempt to repair
Damage / defect during repair process
92
Poor maintenance
A
A1
Worn out (or general mechanical defect)
Misoperating
I
I1
Loose / off / stripped
Not welded or glued / broken weld
Dirty / clogged
I2
Loose parts in tube (visible or not)
C
C1
Mechanically misaligned
Too wide
J
J1
Shaky / unstable
Set not levelled properly
C2
D
Too narrow
Cut / broken
J2
J3
Vibrating
Noisy
X1C At right side
X1D At inner side
X1E At outer side
D1
Split / torn
K
Leaking (mechanical)
D2
E
Picture tube brocken neck
Deformed
K1
K2
Leak accessible
Leak inaccessible
X1F At back left
X1G At back middle
E1
Insulation problem (warmness, coldness)
K3
Picture tube leak (no vacuum)
X1H At back right
X1J At front left
F1
F2
Stuck / jammed
Tight
L1
L2
Insufficient / excessive refrigerant
Incorrect refrigerant
X1K At front middle
F3
Frozen / icing
L3
Condensation
X1L At front right
X1X Other specific location
X21 During filling
F4
Kinked / bent / squeezed
M1
Blocked / clogged
G
Scratched / dented / sharp edges
O
Burnt / arcing / missing pixels
X13 At filter section
X14 At drawer
X15 At input section
X16 At output section
X17 At upper side
X18 At lower side
X19 At front side
X1A At rear side
X1B At left side
B
F
Snapped
L
Dry (no lubricant)
X22 During prewashing
G1
G2
Picture tube, scratches or external damage
Dented
P
P1
Electrically misaligned / wrong setting
Too hot / high temperature
X23 During prerinsing
G3
Sharp Edges
P2
Too cold / low temperature
Cracked / peeled / corroded / melted
V
Cracked printed circuit board
X24 During washing / cleaning
X25 During heating
H
H1
Cracked / peeled
X27 During postrinsing / clearrinsing
H2
H3
Corroded
Melted
X28 While pumping out
H4
Paint / colour mismatch
X26 During rinsing
X29 When spinning during washing
X2A During final spinning
ELECTRICAL
X2B During drying
M
Foreign object
X2C While drum is turning
N
O1
Defective electrical component / module
Picture tube geometry out of spec
O2
Picture tube convergence out of spec
O3
O4
Picture tube focus defective
Picture tube purity problem
O5
O6
Picture tube EHT (High Voltage) shortcircuit
Picture tube EHT (High Voltage) flashover
O7
Out-of-spec pixel defects in display
O8
Deflection coil defective
O9
Noise from picture tube or deflection coil
Q
Q1
R
Short circuit
Picture tube short circuit
Open circuit
R1
Picture tube open circuit
X2D While drum is stopped
X2E While taking water
X2F During soaking program
X2X Other specific point in washing dishwashing program or operation
X31 While opening or closing the door or tray
X32 During oven operation
X33 During microwave operation
X34 During hot plate operation
X35 During roasting
X36 During baking
X37 During grilling
X38 During self-cleaning
X3X Other specific point in cooking program or operation
X41 During ice making / crushing
X42 During water dispensing
X43 During superfrost
X44 During defrosting
X45 During cooling
X46 While running fan
X47 During compressor stopped
X4X Other specific point in refrigerator / freezer problem or operation
1
11
Software problem (NOT caused by user)
Losing data from memory
12
13
Faulty program setting / installation
Software defective or incomplete
14
Software setup problem
15
16
No identification / authentication of product or user
Map data error
1A
2
Software problem (caused by user)
Exhausted / low emission
3
No problem found (set within spec)
32
4
5
No problem found (no fulfilled customer expectation)
No problem found - customer misunderstanding
No problem found - local conditions
51
Faulty mains voltage
52
Wrong water hardness
53
54
Detergent Quality
Signal does not match product specification
6
Unable to diagnose fault
61
71
No diagnosis / requested by manufacturer
Reversed
8
81
9
Installation fault
Incorrect equipment connection
Customer misuse
91
Overloaded / wrongly loaded
93
Unauthorized modification
S
Leaking (electrical)
S1
T
Picture tube leaking (electrical)
Bad contact / connection
T1
Bad earth connection
U
Open pattern
W
Cold or no soldering [NO LONGER USED]
W1
W2
Missing solder
Bridged soldering
W3
Cracks in solder
W4
Solder did not stick to component
W5
Component did not contact solder
W6
Lead wire / flat cable is bent / wrong component position
X
Bridged soldering
Y
Wrong component / module
Z
Missing component / module
REPAIRCODES
1
Formatted
Software upgrade
Q1
Preventive software update
3
A
Product upgrade (on request)
Replacement
R1
Return / reimbursement (repair too expensive)
R2
Return / reimbursement (too many visits / repairs)
R3
R4
Return / reimbursement (parts not available)
Return / reimbursement (impossible to repair)
R5
Return / reimbursement (on request of retailer)
R6
Return / reimbursement (on request of manufacturer)
R7
Return / reimbursement (commercial agreement)
R8
R9
Return / reimbursement (spare part exhausted)
Return / reimbursement (spare part not created)
U
Explanation for customer
V
Cost estimation refused
W
Cost estimation with parts
X
Y
Cost estimation without parts
Return without repair
Y1
Scrapped
Y2
Y3
Scrapped with refund
Product transport / forwarding
Y4
Z
Product installation
Set exchange
Z0
Product exchange (commercial agreement)
Z1
Product exchange (repair too expensive)
Z2
Z3
Product exchange (too many visits / repairs)
Product exchange (parts not available)
Z4
Z5
Product exchange (impossible to repair)
Product exchange (on request of retailer)
Z6
Z7
Z8
Product exchange (on request of manufacturer)
Product accessory exchange
Product exchange (spare part exhausted)
Z9
Product exchange (spare part not created)
A1
Refilling
A2
AF
Module replacement
Free of cost part
AN
New defective part
AR
AX
Replacement with a refurbished component
Replacement by a scrap component
B
C
Mechanical alignment
Electrical alignment
C1
Software adjustment by internal service menu
C2
Software adjustment by external service tool
C3
Firmware recovery
D
Resoldering
D1
D2
REV6.11 - 2014/06 EICTA & CECED
Software correction / reset
11
2
Refitting / putting back in position (connector / tube …)
Welding
E
Cleaning
F
Lubrication
G
Repaired electrical parts
H
I
Repaired mechanical parts
Modification requested by manufacturer
I1
J
Setup for gas
Removed
K
L
M
Added
Functional check
Specification measurement
N
O
Maintenance
Refurbishing / reconditioning
P
Q
Preventive parts replacement
Preventive action without parts replacement
NTF
1
INSTALL & SETUP
1 - PRODUCT
4
LOCAL CONDITIONS
COMPLEXITY
4 - CONNECTIVITY
5 - SERVICE PROVIDER
121 - No battery fitted
131 - Customer did not read "Quick Start" guide
141 - Not properly connected to aerial
151 - Customer not registered with provider
112 - Difficulty tuning TV to VCR
122 - Incorrect battery used
132 - Customer did not read Instruction Manual
142 - VCR not properly connected to TV
15X - Other setup problem related to provider
113 - Difficulty mapping, naming or storing channels
123 - Battery installed incorrectly
133 - Wrong explanation in Instruction Manual
143 - Surround sound system not properly connected
11X - Other difficulty with Product setup
124 - Incorrect Power Supply used
134 - Confusing Technical Specification
144 - Incorrect antenna used
125 - Power supply connected improperly
13X - Other setup problem related to customer
perception / documentation
145 - Incorrect connection lead used
231 - After checking symptom not found
126 - Incorrect Accessory used
14X - Other setup problem related to connectivity
12X - Other difficulty with peripherals / media setup
241 - Poor signal strength in area
251 - No PDC / VPS / ShowView service available
242 - Equipment outside service area
252 - No NICAM / Stereo service available
212 - Operating under extreme lighting conditions
222 - Interference from peripheral equipment
connected / not connected
243 - Signal interference connected / not connected
253 - No Widescreen service available
213 - Operating under adverse background noise
223 - Remote used out of workable area
244 - Incorrect location of surround speakers
254 - No RDS service available
214 - Mains voltage out of spec
245 - Bad antenna installation
255 - No DAB/DVB service available
21X - Other local conditions affecting the product
22X - Other local conditions affecting peripherals /
media
24X - Other local conditions affecting reception /
operation
25X - Other missing service
311 - Confusing layout of user controls on set
321 - Confusing layout of user controls on remote
331 - Difficulty operating the set
341 - SCART lead not connected - No AV channel
312 - User controls on set too small to operate
322 - User controls on remote too small to operate
332 - Difficulty operating the remote commander
342 - Supplied lead connected incorrectly
313 - Poor markings on user controls / connections
32X - Other problem due to operational complexity of
peripheral
333 - Difficulty operating Timer recording
343 - Incorrect use of digital connection
334 - Difficulty operating Teletext
344 - Incorrect IEEE1394 connection
335 - Difficulty setting the clock
34X - Other problem due to complexity of
connections
314 - Poor/ confusing info on display
221 - Battery discharged
31X - Other problem due to operational complexity of
set
411 - Software incompatibility with customer product
421 - Poor quality storage medium used
431 - Product does not meet customer expectation
441 - Software incompatibility with other product
412 - Customer lost Password / Access code
422 - Damaged storage medium used
432 - Picture quality does not meet customer
expectation
442 - Signal incompatibility with other product
SOFTWARE / QUALITY
3
3 - CUSTOMER PERCEPTION /
DOCUMENTATION
111 - Difficulty with initial tuning
211 - Operating under extreme temperature /
humidity conditions
2
2 - PERIPHERALS / MEDIA
www.iriscode.org
423 - Incorrect format medium used
433 - Audio quality does not meet customer
expectation
434 - Cosmetic quality does not meet the customer
expectation
NOTE: IN CASE OF A NON-TECHNICAL FAULT, THE NON-TECHNICAL FAULT CODE MUST BE ENTERED IN THE LOCATION FORESEEN FOR THE SECTION CODE
REV6.11 - 2014/06 EICTA
451 - Incorrect software version
Extended
Symptomcodes
www.iriscode.org
ANALOG
ANALOG
ANALOG
ANALOG
ANALOG
ANALOG
AO - Operating Mode
AA - Application Mode
AF - Frequency Band
AI - I/O Connections
AM - Mounting Device
AX - Accessory
AO1
PLAY
AA1
TEXT MODE
AF1
FM
AI1
CINCH AUDIO
AM1
NO SPECIAL MOUNTING
AX1
POWER ADAPTER
AO2
PAUSE
AA2
LOCK MODE
AF2
AM
AI2
CINCH VIDEO
AM2
STAND
AX2
CHARGER
AO3
RECORD
AA3
CHILD LOCK
AF3
LW
AI3
SCART
AM3
WALL MOUNTED
AX3
REMOTE CONTROL
AO4
FAST FORWARD
AA4
ON SCREEN DISPLAY
AF4
SW
AI4
RGB
AM4
CEILING MOUNTED
AX4
HEADPHONE
AO5
FAST REWIND
AA5
TIME-SLIP
AF5
VHF
AI5
COMPOSITE (CVBS / FBAS)
AM5
CAR MOUNTED
AX5
EARPHONE
AO6
REVERSE
AA6
Q-LINK / SMARTLINK / NEXT VIEW LINK
AF6
UHF
AI6
COMPONENT
AM6
PULT INSTALLATION
AX6
SPEAKER
AO7
CUE
AA7
EXTERNAL LINK
AF7
AI7
S-VIDEO / HOSIDEN
AM7
BELOW THE TABLE
AX7
ANTENNA
AO8
TRACK SKIP
AA8
SHOWVIEW / VIDEO PLUS
AF8
AI8
YUV
AM8
CARRYING CASE
AX8
MICROPHONE
AO9
REVIEW
AA9
VPS
AF9
AI9
AC POWER
AM9
CARRYING POCKET
AX9
TUNER
AOA
COPY
AAA
EPG
AFA
AIA
DC POWER
AMA
NECK BAND
AXA
SAT RECEIVER
AOB
HIGH SPEED COPY
AAB
RDS
AFB
AIB
1.5MM
AMB
TRIPOD
AXB
GPS RECEIVER
AOC
TIMER PLAY
AAC
CD TEXT
AFC
AIC
2.5MM
AMC
BELT
AXC
POWER AMPLIFIER
AOD
TIMER RECORD
AAD
ID 3 TAG
AFD
AID
3.5MM
AMD
STRAP
AXD
DISPLAY / MONITOR
AOE
RANDOM
AAE
LINK MODE
AFE
AIE
6.3MM
AME
HANDLE
AXE
CARD / SIGNAL ADAPTER
AOF
SLOW MOTION
AAF
AFF
AIF
BNC
AMF
RAIN COVER
AXF
FLASHLIGHT
AOG
STILL PICTURE
AAG
AFG
AIG
HEADPHONE
AMG
DIVING COVER
AXG
CAMERA
AOH
PIP - PICTURE IN PICTURE
AAH
AFH
AIH
MICROPHONE
AMH
HANDSFREE KIT
AXH
LENS UNIT+B238
AOI
AUTOMATIC PICTURE MODE
AAI
AFI
AII
SPEAKER
AMI
AXI
FILTER
AOJ
ASPECT MODE
AAJ
AFJ
AIJ
CENTRE
AMJ
AXJ
CAR KIT
AOK
SURROUND SOUND
AAK
AFK
AIK
FRONT
AMK
AXK
POWER CABLE
AOL
LOUDNESS ON
AAL
AFL
AIL
REAR
AML
AXL
SIGNAL CABLE
AOM
XBS SOUND
AAM
AFM
AIM
SUBWOOFER
AMM
AXM
STYLUS / PICKUP
AON
ZOOM
AAN
AFN
AIN
RF
AMN
AXN
GLASSES / EYEWEAR
AOO
WIDE
AAO
AFO
AIO
XLR
AMO
AXO
AOP
TELE
AAP
AFP
AIP
REMOTE
AMP
AXP
AOQ
MENU MODE
AAQ
AFQ
AIQ
EDIT
AMQ
AXQ
AOR
MEMORY
AAR
AFR
AIR
SYSTEM CONNECTION
AMR
AXR
AOS
RESUME
AAS
AFS
AIS
AMS
AXS
AOT
HIBERNATION
AAT
AFT
AIT
AMT
AXT
AOU
AAU
AFU
AIU
AMU
AXU
AOV
AAV
AFV
AIV
AMV
AXV
AOW
AAW
AFW
AIW
AMW
AOX
OTHER
AAX
OTHER
AFX
OTHER
AIX
OTHER
AMX
AXW
OTHER
AXX
OTHER
DIGITAL
DIGITAL
DIGITAL
DIGITAL
DIGITAL
DIGITAL
DO - Operating Environment / Function
DP - Program Type
DN - Networking Environment
DI - I/O Connections
DH - System Environment Hardware
DS - System Environment Software
DO1
BIOS
DP1
WORD PROCESSING
DN1
TERRESTRIAL ANTENNA
DI1
SERIAL RS232 / COM
DH1
MAINBOARD
DS1
BIOS VERSION
DO2
DOS
DP2
SPREADSHEET
DN2
CABLE NETWORK
DI2
PARALLEL / CENTRONICS
DH2
PROCESSOR
DS2
PARTITION NUMBER
DO3
WINDOWS
DP3
PRESENTATION
DN3
DVB-T
DI3
USB
DH3
DISK DRIVE
DS3
PORT NAME AND NUMBER
DO4
LINUX
DP4
DATABASE
DN4
DVB-S
DI4
PS2
DH4
HARD DISK
DS4
IRQ NUMBER
DO5
UNIX
DP5
PICTURE EDITING
DN5
DVB-S2
DI5
VGA
DH5
INTERNAL MEMORY
DS5
SYSTEM DRIVER TYPE + VERSION
DO6
MAC
DP6
VIDEO EDITING
DN6
DVB-C
DI6
DVI
DH6
GRAPHIC CARD
DS6
RUNNING SERVICE NAME
DO7
OS2
DP7
AUDIO EDITING
DN7
DVB-H
DI7
COAX
DH7
CONTROLLER
DS7
TASK / PROCESS NAME
DO8
DP8
E-MAIL PROGRAM
DN8
DVF
DI8
OPTICAL
DH8
GAME CONTROLLER
DS8
CERTIFICATE NAME / TYPE
DO9
DP9
INTERNET PROGRAM
DN9
SATELLITE AUDIO
DI9
HDMI
DH9
NETWORK ADAPTER
DS9
PROTOCOL TYPE
DOA
DPA
GAME PROGRAM
DNA
SATELLITE VIDEO
DIA
HI-8
DHA
MODEM
DSA
DISPLAY MODE / RESOLUTION
DOB
DPB
CD-/DVD BURN PROGRAM
DNB
SATELLITE
DIB
IEEE 1394 / FIRE WIRE
DHB
PCMCIA ADAPTER
DSB
CODE TABLE
DOC
DPC
FILE MANAGER PROGRAM
DNC
DIAL-UP MODEM
DIC
NETWORK / DATA
DHC
USB DEVICE
DSC
LANGUAGE SETTING
COUNTRY SETTING
DOD
MMS
DPD
FORMATTING PROGRAM
DND
ISDN CONNECTION
DID
IRDA
DHD
STANDARD MOUSE
DSD
DOE
E-MAIL
DPE
VIRUS SCANNER
DNE
DSL CONNECTION
DIE
PC-CARD SLOT
DHE
OPTICAL / LASER MOUSE
DSE
DOF
SMS
DPF
FIREWALL
DNF
GPRS
DIF
PCMCIA
DHF
TOUCH PAD
DSF
DOG
SMTP
DPG
NETWORK PROGRAM
DNG
UMTS
DIG
PORT REPLICATOR
DHG
TRACK BALL
DSG
DOH
POP3
DPH
HOST PROGRAM
DNH
DECT
DIH
IDE
DHH
TOUCH SCREEN
DSH
DOI
APPLE OS
DPI
SYSTEM OPERATION PROGRAM
DNI
GSM
DII
SCSI
DHI
DISPLAY / MONITOR
DSI
DOJ
NOVELL
DPJ
COMMUNICATION PROGRAM
DNJ
DAB
DIJ
S0 BUS
DHJ
PRINTER
DSJ
DOK
DPK
DEVICE DRIVER SOFTWARE
DNK
GPS
DIK
D-SUB 15-PIN
DHK
SCANNER
DSK
DOL
DPL
VIRUS PROGRAM / INFECTED
DNL
LAN
DIL
D-SUB 9-PIN
DHL
KEYBOARD
DSL
DOM
DPM
NON-STANDARD PROGRAM
DNM ETHERNET
DIM
DHM
DSM
DON
DPN
DNN
BLUETOOTH
DIN
DHN
DSN
DOO
DPO
DNO
INFRARED / IRDA
DIO
DHO
DSO
DOP
DPP
DNP
WIRELESS / W-LAN
DIP
DHP
DSP
DOQ
DPQ
DNQ
WAN (WIDE AREA NETWORK)
DIQ
DHQ
DSQ
DOR
DPS
DNR
BROADBAND
DIR
DHR
DSR
DOS
DPT
DNS
INTERNET
DIS
DHS
DSS
DOT
DPU
DNT
DIT
DHT
DST
DOU
DPV
DNU
DIU
DHU
DSU
DOV
DPW
DNV
DIV
DHV
DSV
DOW
DPY
DNW
DIW
DHW
DOX
OTHER
DPX
OTHER
DNX
OTHER
DIX
OTHER
DHX
DSW
OTHER
DSX
OTHER
MEDIA
MEDIA
FORMAT
FORMAT
FORMAT
FORMAT
MA - Analog
MD - Digital
FA - Audio
FV - Video
FD - Data
FC - AV Codec
MA1
RECORD DISC
MD1
HI-8 VIDEO
FA1
STEREO
FV1
PAL
FD1
ZIP
FC1
MP3
MA2
AUDIO TAPE
MD2
DVC-VIDEO
FA2
MONO
FV2
NTSC
FD2
XLS
FC2
ATRAC
MA3
AUDIO MICRO TAPE
MD3
TAPE
FA3
DOLBY
FV3
SECAM
FD3
DOC
FC3
MPEG2
MA4
VIDEO TAPE / VHS
MD4
CD-ROM
FA4
DOLBY PRO LOGIC
FV4
HDTV
FD4
PPT
FC4
MPEG4
MA5
VIDEO TAPE / VHS-C
MD5
DVD-ROM
FA5
DOLBY DIGITAL
FV5
16:9 FORMAT
FD5
JPG
FC5
DIVX
MA6
VIDEO TAPE / S-VHS
MD6
CD-RW
FA6
DTS
FV6
14:9 FORMAT
FD6
EXIF
FC6
DVD-AUDIO
MA7
VIDEO TAPE / S-VHS-C
MD7
DVD+RW
FA7
SDDS CINEMA SOUND
FV7
4:3 FORMAT
FD7
RAR
FC7
DVD-VIDEO
MA8
VIDEO TAPE 8 MM
MD8
DVD-RW
FA8
THX
FV8
50 HZ
FD8
FC8
VCD (VIDEO CD)
MA9
VIDEO TAPE HI-8
MD9
DVD-RAM
FA9
PCM
FV9
60 HZ
FD9
FC9
SVCD
MAA
THERMAL PAPER
MDA
DVD+R
FAA
DAB
FVA
100HZ
FDA
FCA
SACD (SUPER AUDIO CD)
MAB
PLAIN PAPER
MDB
DVD-R
FAB
FVB
SP - NORMAL
FDB
FCB
MVCD
MAC
PAPER PHOTO QUALITY
MDC
HD-DVD
FAC
FVC
LP - LONG PLAY
FDC
FCC
HDCD
MAD
GLOSSY PHOTO PAPER
MDD BLUE RAY DISC (BD)
FAD
FVD
EP - EXTRA LONG PLAY
FDE
FCD
AAC
MAE
TRANSPARENCIES (OVERHEAD)
MDE
MULTI MEDIA CARD
FAE
FVE
XP - EXTRA HIGH QUALITY
FDF
FCE
HD-DV
MAF
COLOURED PAPER
MDF
MEMORY STICK
FAF
FVF
CINEMASCOPE
FDG
FCF
HIGHMAT
MAG
ENVELOPE
MDG SD MEMORY CARD
FAG
FVG
LETTERBOX
FDH
FCG
WMA
MAH
LABEL
MDH SD MEMORY CARD MINI
FAH
FVH
ZOOM MODE
FDI
FCH
BMP
MAI
CARTON
MDI
CF MEMORY CARD
FAI
FVI
3D MODE
FDJ
FCI
JPG
MAJ
SLIDE
MDJ
CF HDD
FAJ
FVJ
FDK
FCJ
EXIF
MAK
PHOTO FILM
MDK
FLASH MEMORY
FAK
FVK
FDL
FCK
TIFF
MAL
MDL
INTERNAL MEMORY
FAL
FVL
FDM
FCL
REGION CODE
MAM
MDN FLOPPY DISK
FAM
FVM
FDN
FCM
WMV
MAN
MDO HARD DISK
FAO
FVN
FDO
FCN
MAO
MDP
FAP
FVO
FDP
FCO
MAP
MDQ CD MULTI SESSION
FAQ
FVP
FDQ
FCP
MAQ
MDR
VLP
FAR
FVQ
FDR
FCQ
MAR
MDT
VIDEO CD
FAS
FVR
FDS
FCR
MAS
MDU
FAT
FVS
FDT
FCS
MAT
MDV
FAU
FVT
FDU
FCT
MAU
MDW
FAV
FVU
FDV
FCU
MAV
MDY
FAW
FVV
FDW
FCV
MAW
MDZ
FAY
FVW
FDY
MAX
OTHER
MDX
LOCATION
L - LOCATION
L10
TOP LEFT
L20
TOP MIDDLE
L30
TOP RIGHT
L40
CENTER LEFT
L50
CENTER MIDDLE
L60
CENTER RIGHT
L70
BOTTOM LEFT
L80
BOTTOM MIDDLE
L90
BOTTOM RIGHT
LDL
DIAGONAL LINE FROM LEFT TOP
LDR
DIAGONAL
REV6.11 - 2014/06 EICTA
STREAMER TAPE
OTHER
FAX
OTHER
FVX
OTHER
FDX
FCW
OTHER
FCX
OTHER
www.iriscode.org
NOTICE: USE OF EXTENDED IRIS CODES IS OPTIONAL AND DEPENDES ON COMPANYREQUIREMENTS.
BASIC PRINCIPLE OF EXTENDED IRIS CODES
1.BASIC USE
BASICALLY THE "SECTION CODE" FIELD CAN BE USED FREELY TO ENTER EITHER:
"STANDARD" (TECHNICAL) IRIS SECTION CODES
"NON-TECHNICAL FAILURE" (NTF) CODES
SIMPLE THREE_BYTE EXTENDED CONDITION CODES
●
●
●
(DUE TO THEIR DIFFEREN BASIC STRUCTURE,COMMON CODES THAT MIGHT CREATE CONFUSION WILL NOT EXIST)
SECTION
CODE,
NTF Code, or
EXT.
CONDITON
CODE
CONDITION SYMPTOM
CODE
CODE
0
0
0
PCB
REF.NO.
DEFECT REPAIR
CODE CODE
PART NO.
QTY
FLAG
0 0 0 0 00 0 0 0 00 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 00 0 0 00 0 0 00 0 0
1
3
3
7
9
20
2
2
2
1
2. ADVANCED USE
A "STANDARD" IRIS LINE IN WHICH THE CONDITION CODE CONTAINS THE LETTER "X" IS CONVERTED INTO AN "EXTENDED"S IRIS LINE.
EXTENDED
CONDITION
CODE
CONDITION
CODE
00
0
X
0
DETAIL 1
DETAIL 2
0 0 0 0 00 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 0 00 0 0 00 0 0 00 0 0
1
3
3
7
9
20
2
2
2
1
OTHER EXTRA
DATA (e.g.
SERVCIE
PROVIDER)
TO BE
FURHTHER
DEFINED
VERSION/
CHANNEL/
REQUENCY
/
INFORMATION
BASIC SCREENLOCATION MATRIX
DETAILED MATRIX
BASIC MATRIX
11
12
13
21
22
23
31
32
33
14
15
16
24
25
26
34
35
36
17
18
19
27
28
29
37
38
39
10
20
30
41
42
43
51
52
53
61
62
63
40
50
60
44
45
46
54
55
56
64
65
66
70
80
90
47
48
49
57
58
59
67
68
69
71
72
73
81
82
83
91
92
93
74
75
76
84
85
86
94
95
96
77
78
79
87
88
89
97
98
99
L10
TOP LEFT
L30
TOP RIGHT
L50 CENTER MIDDLE
L70
BOTTOM LEFT
L70
BOTTOM RIGHT
L11
TOP LEFT L11
L31
TOP RIGHT L31
L51 CENTER MIDDLE L51
L71
BOTTOM LEFT L71
L71
BOTTOM RIGHT L91
L12
TOP LEFT L12
L32
TOP RIGHT L32
L52 CENTER MIDDLE L52
L72
BOTTOM LEFT L72
L72
BOTTOM LEFT L72
L13
TOP LEFT L13
L33
TOP RIGHT L33
L53 CENTER MIDDLE L53
L73
BOTTOM LEFT L73
L73
BOTTOM LEFT L73
L14
TOP LEFT L14
L34
TOP RIGHT L34
L54 CENTER MIDDLE L54
L74
BOTTOM LEFT L74
L74
BOTTOM LEFT L74
L15
TOP LEFT L15
L35
TOP RIGHT L35
L55 CETNER MIDDLE L55
L75
BOTTOM LEFT L75
L75
BOTTOM LEFT L75
L16
TOP LEFT L16
L36
TOP RIGHT L36
L56 CENTER MIDDLE L56
L76
BOTTOM LEFT L76
L76
BOTTOM LEFT L76
L17
TOP LEFT L17
L37
TOP RIGHT L37
L57 CENTER MIDDLE L57
L77
BOTTOM LEFT L77
L77
BOTTOM LEFT L77
L18
TOP LEFT L18
L38
TOP RIGHT L38
L58 CENTER MIDDLE L58
L78
BOTTOM LEFT L78
L78
BOTTOM LEFT L78
L19
TOP LEFT L19
L39
TOP RIGHT L39
L59 CENTER MIDDLE L59
L79
BOTTOM LEFT L79
L79
BOTTOM LEFT L79
LH1 HORIZONTAL LINE AT 11
LH2 HORIZONTAL LINE AT 14
LH3 HORIZONTAL LINE AT 17
LH4 HORIZONTAL LINE AT 41
LH5 HORIZONTAL LINE AT 44
LH6 HORIZONTAL LINE AT 47
LH7 HORIZONTAL LINE AT 71
LH8 HORIZONTAL LINE AT 74
LH9 HORIZONTAL LINE AT 77
L20
TOP MIDDLE
L40
CENTRE MIDDLE
L60
CENTRE RIGHT
L80
BOTTOM MIDDLE
L21
TOP MIDDLE 21
L41
CENTRE MIDDLE 41
L61
CENTRE RIGHT 61
L81
BOTTOM MIDDLE 81
L22
TOP MIDDLE 22
L42
CENTRE MIDDLE 42
L62
CENTRE RIGHT 62
L82
BOTTOM MIDDLE 82
L23
TOP MIDDLE 23
L43
CENTRE MIDDLE 43
L63
CENTRE RIGHT 63
L83
BOTTOM MIDDLE 83
L24
TOP MIDDLE 24
L44
CENTRE MIDDLE 44
L64
CENTRE RIGHT 64
L84
BOTTOM MIDDLE 84
L25
TOP MIDDLE 25
L45
CENTRE MIDDLE 45
L65
CENTRE RIGHT 65
L85
BOTTOM MIDDLE 85
L26
TOP MIDDLE 26
L46
CENTRE MIDDLE 46
L66
CENTRE RIGHT 66
L86
BOTTOM MIDDLE 86
L27
TOP MIDDLE 27
L47
CENTRE MIDDLE 47
L67
CENTRE RIGHT 67
L87
BOTTOM MIDDLE 87
L28
TOP MIDDLE 28
L48
CENTRE MIDDLE 48
L68
CENTRE RIGHT 68
L88
BOTTOM MIDDLE 88
L29
TOP MIDDLE 29
L49
CENTRE MIDDLE 49
L69
CENTRE RIGHT 69
L89
BOTTOM MIDDLE 89
REV6.11 - 2014/06 EICTA & CECED
LV1 VERTICAL LINE AT 11
LV2 VERTICAL LINE AT 12
LV3 VERTICAL LINE AT 13
LV4 VERTICAL LINE AT 21
LV5 VERTICAL LINE AT 22
LV6 VERTICAL LINE AT 23
LV7 VERTICAL LINE AT 31
LV8 VERTICAL LINE AT 32
LV9 VERTICAL LINE AT 33