Report SPRING 2015 I VOLUME 15 I ISSUE 2 Gear up for the 20th annual Morrisey conference 1 Allina Health System opens its doors for a site visit 10 Announcing key speakers for customer conference 3 MCCM™ documentation impresses surveyors 11 What’s on the agenda? Review it here 6 Morrisey profiles 12 Discover Morrisey’s new Practitioner Portal 10 Learn new skills with Morrisey’s classes 14 Think you know MSOW®? Take the test! 10 Look for Morrisey at upcoming trade shows 15 Gear up for the 20th annual Morrisey conference Year after year, Morrisey’s annual user group meeting has provided customers with the education and support they need to thrive in an ever-changing field. The 2015 Morrisey Technology and Educational Conference promises to advance customers’ adaptability further than ever, while helping to predict the evolution of technology in the healthcare industry. Throughout the conference, key players in healthcare markets across the country will share their experiences with meeting changing regulations, overcoming challenges, and optimizing and standardizing processes with the help of Morrisey’s software solutions. The conference will be held Aug. 19-21 at the Hyatt Regency Chicago in Chicago, Illinois. The conference will kick off with the keynote presentation, “Adapting to an Accountable World: Tales of Change Management, Transparency and Performance Improvement,” from Tony Reed, MD, MBA, CPE, FAAFP, FACPE, senior medical director of quality and analytics at AtlantiCare in Atlantic City, New Jersey. He will discuss how organized medical staff offices can best meet healthcare reform requirements, with a special focus on performance improvement and change management. Continued on page 2 MORRISEY REPORT / SPRING 2015 1 Continued from page 1 Day one will continue with sessions from Morrisey professionals and customers that cover updates and best practices in Morrisey’s care management and credentialing and privileging solutions, as well as lessons in navigating the waters of change and improving workflow processes throughout a healthcare system. Other key topics will include provider enrollment services, reporting options and scalability. The second day of the conference includes another pertinent topic in the keynote presentation, “Information Technology: Tool Versus End Point,” from Joann Sanders, MD, CHCQM, FAIHQ, chief quality officer at Cook Children’s Health Care System in Fort Worth, Texas. Sanders will discuss her pediatric organization’s strategic vision and development plans and how Morrisey fits into the equation. She will also discuss healthcare reform, quality and patient safety, and how healthcare has evolved from focusing on acute care to overall population health management. Morrisey has another day of topical sessions planned after Sanders’ presentation, including more examinations of Morrisey solutions in action and customers’ reflections on their experiences with the technology. Day two offers a track focused on Morrisey’s new performance reporting solution, including a Morrisey Practitioner Performance Reporting™ (MPPR™) development update, and a session dedicated to a customer experience with the new system. Attendees will close out the second day at the Morrisey banquet and awards ceremony. During the event, Morrisey will recognize customers for outstanding achievements related to their use of the company’s integrated solutions for healthcare management. The awards banquet venue will be announced soon. Morrisey encourages customers to wrap up the conference by participating in the round-table sessions offered on the final day. Topics will include MSO for the Web™ (MSOW) forms editing and reporting, Privilege Content and Criteria Builder™ (PCCB™) and Morrisey Concurrent Care Manager™ (MCCM) reporting and enhancements. Come celebrate the 20th annual Morrisey Technology and Educational Conference and get involved in the evolution of healthcare technology. Morrisey novices, veteran users and everyone in between will benefit from access to the perspectives of healthcare management leaders and other users at the conference. Don’t forget to register and save Have you registered for the Morrisey Technology and Educational Conference yet? Early registrations receive a significant discount. The full meeting will cost $575 for those who pay by Friday, July 17 and $675 after that date. A single day will cost $425. To get the early registration discount, Morrisey must receive registration and payment by July 17. All others must pay by Friday, Aug. 7. MORRISEY REPORT / SPRING 2015 2 Announcing key speakers for customer conference The Morrisey Technology and Educational Conference will feature an excellent group of speakers who will share their expertise on a number of leading industry topics. Keynote speakers are: Day 1 Tony Reed, MD, MBA, CPE, FAAFP, FACPE Senior Medical Director of Quality and Analytics AtlantiCare Atlantic City, New Jersey Reed will discuss why and how medical staff offices need to focus on accountability and performance improvement on the heels of healthcare reform. He will also explain the changes that AtlantiCare has made and discuss plans for the organization’s future, including using Morrisey’s full product suite. Reed fills the role of chief medical information officer at AtlantiCare and leads the medical and financial quality teams. He provides direction for quality reporting, coordinates the utilization management team, leads the ICD-10 implementation team, and is involved in a project to redesign provider privileging and performance improvement processes. Reed is identifying and developing best-practice standards, including those related to physician performance assessment, in preparation for a merger with Geisinger Health System. He also has experience in population health management and integrated transitions of care, among other areas. Day 2 Joann Sanders, MD, CHCQM, FAIHQ Chief Quality Officer Cook Children’s Health Care System Fort Worth, Texas Sanders will discuss her organization’s strategic vision and how Morrisey fits into the equation. She will also discuss healthcare reform, quality and patient safety, and how healthcare has evolved from focusing on acute care to population health management. Sanders oversees clinical quality and operational quality improvement at Cook Children’s Health Care System. She was instrumental in developing the organization’s strategic plan and establishing patient safety initiatives. Sanders is a pediatric hematologist and oncologist and spends part of her time in the clinical setting. Continued on page 4 MORRISEY REPORT / SPRING 2015 3 Continued from page 3 Other guest speakers include: Dana Alexander, MSN, RN, FAAN Vice President and Practice Leader Clinical Transformation Divurgent Denver, Colorado Alexander will discuss the history of population health management and how to build a program for success, including identifying high-risk patients, building an effective care coordination department, ensuring patient wellness and engagement, and implementing data analytics for ongoing monitoring and assessment. Alexander is a nationally recognized nursing leader who supports new models of care that focus on accountability and population health management. She has written articles about public policy, leadership, population health and analytics. She’s active with professional organizations, including the National Quality Forum, Healthcare Information and Management Systems, the American Nurses Foundation, and the American Organization of Nurse Executives. Michael Callahan, JD Partner Katten Muchin Rosenman Chicago, Illinois Callahan, who is an attorney, will co-present a session about efficient credentialing and privileging decision-making in a healthcare network. The presentation will include strategies for speeding up credentialing approvals. Customers will get valuable insights from the field and take-home, actionable ideas to improve their organizations’ decision-making processes. Callahan will also provide an update about patient safety organizations (PSOs). He will review current cases that affect discoverability of the patient safety work product. Callahan is a longtime practicing healthcare attorney and has expertise in areas that include healthcare antitrust; the Health Insurance Portability and Accountability Act and regulatory compliance; hospital and medical staff relations; mergers and acquisitions; and PSOs. Continued on page 5 MORRISEY REPORT / SPRING 2015 4 Continued from page 4 Wendy Crimp, BSN, MBA, CPHQ Consultant Morrisey Consulting Services Crimp will explain how customers can transition their existing privilege forms to Morrisey’s PCCB system. Crimp is a content expert in clinical quality improvement, credentialing, privileging and peer review. She’s adept at bringing physician and administrative stakeholders together, including those at complex health systems, and helping them achieve organizational objectives. Crimp has written numerous articles for trade journals and three books about medical staff operations, peer review, Ongoing Professional Practice Evaluation and privileging. She received a master’s degree in business administration from the University of California, Irvine and a bachelor’s degree in nursing from California State University, Long Beach. She has an active registered nursing license and is certified in public health in California. She is also a National Association for Healthcare Quality (NAHQ) Certified Professional in Healthcare Quality. Sandy McFolling, MSN, RN, ACM Senior Clinical Advisor American Case Management Association (ACMA) Chicago, Illinois McFolling will discuss how to collaborate with clinical teams to manage at-risk patients while minimizing barriers to care progression. She has more than 30 years’ experience in care management, including leadership roles in which she oversaw employees in care management, social work, clinical documentation improvement, utilization review, clinical decision support, and other roles. McFolling was instrumental in the development of the ACMA CompareAD, RA and DM systems. McFolling is a member of the national ACMA and was previously president of the Illinois chapter. Continued on page 6 MORRISEY REPORT / SPRING 2015 5 Continued from page 5 Vicki L. Searcy Vice President Morrisey Consulting Services Searcy will co-present presentations about standardizing applications, work flow and data; and efficient credentialing and privileging decision-making in a healthcare network. She will also lead a round-table session about using PCCB to create and manage single and multifacility privilege forms. Searcy is a nationally recognized credentialing, privileging, accreditation and medical staff quality consultant. In leading Morrisey’s consulting division, she helps healthcare organizations meet national regulatory requirements, understand their current environments, analyze critical processes, map them against best practices, and develop comprehensive plans for realizing measurable results. Mark Smith, MD, MBA, FACS Vice President and Chief Medical Officer Morrisey Associates Smith will co-present a case study that addresses patient readmission risks at Northeast Georgia Medical Center and a session about MPPR. The session will include an MPPR overview and demonstration. Bringing 25 years of clinical practice and hospital management experience to his consulting work, Smith has an extensive background in peer review, quality, Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE), criteria-based privileging, low-volume practitioners, and emergency department call coverage. He is a board-certified surgeon and an active faculty member of the Vascular Surgery Section at the University of California, Irvine Medical Center. What’s on the agenda? Review it here Please note that details are subject to change. Click here for more information. DAY 1 – AUG. 19 “Adapting to an Accountable World: Tales of Change Management Transparency and Performance Improvement” Continued on page 7 MORRISEY REPORT / SPRING 2015 6 Continued from page 6 Keynote speaker Tony Reed, MD, MBA, CPE, FAAFP, FACPE, senior medical director of quality and analytics at AtlantiCare in Atlantic City, New Jersey, will discuss how his organization is adapting to change, including preparing for a merger with Geisinger Health System. He will discuss how the organization is establishing bestpractice standards on the heels of changing regulatory requirements and the shift to “value-based” healthcare. Reed will describe how the merger will affect Morrisey’s software solutions and how they will help the merged organization meet its goals. General presentations • “Expanding Health Networks: Navigating Mergers and Acquisitions” Credentialing and privileging presentations • • • • • • • • • • • “Implementing MSOW (Single Facility): Tips for Success from Lessons Learned” “Mastering Advanced MSOW/Apogee® Workflow Processes” “Evolution of the Practitioner Home Page (PHP) to the new Practitioner Portal” “Electronic Provider Enrollment at Synernet Provider Enrollment Services (PES)” “Weighing Your Reporting Options: Practitioner Export, WEBI and Crystal Reports” “Development Update, Including Enterprise Solutions for Credentialing and Privileging” “MSOW/Apogee Application Administration Best Practices for Your Ever-Growing Health System” “Getting Acquainted With MSOW/Apogee for New Users” “MSOW Enhancement Suggestions Forum” “Standardization With Morrisey Consulting Services – Applications, Workflow and Data” “The Expanding Role of the Advanced Practice Provider: Are Your Privilege Forms Keeping Up?” Care management presentations • • • • • • • • “MCCM New Release Overview – Part 1” “MCCM New Release Overview – Part 2” “MCCM: Keys to a Successful Implementation” “Readmission Risk Assessment: Customer Case Study” “The Ever-Changing Journey: Using an Electronic Case Management Tool to Measure Key Outcomes” “Case Management Rapid Roundtable: Two-Midnight Rule, ED Management and Observation Status” “Quality Advisory Board Update and Plans” “MCCM Fundamentals of Application Administration: Overview and Refresher” Networking lunches “Networking Lunch 1 – Time With Your MSOW/Apogee Application Specialists” “Networking Lunch 2 – House Staff Networking” “Networking Lunch 3 – Q&A With the Data Conversion Team” “Networking Lunch 4 – Apogee User Networking” “Networking Lunch 5 – Lunch With MCCM Support Team” Continued on page 8 MORRISEY REPORT / SPRING 2015 7 Continued from page 7 DAY 2 – AUG. 20 “Breakfast With the CEO” Morrisey CEO Jerry Zoldan will answer customers’ questions in an open and informal session. Participants will have the opportunity to ask him questions by submitting them during online registration or at the registration desk during the first day of the conference. “Information Technology: Tool Versus End Point” Keynote speaker Joann Sanders, MD, CHCQM, FAIHQ, chief quality officer at Cook Children’s Health Care System in Fort Worth, Texas, will discuss her organization’s strategic vision and future plans and how Morrisey fits into the equation. She will also discuss healthcare reform, quality and patient safety, and how healthcare has evolved from focusing on acute care to population health management. General presentations • “MPPR version 2.0 Product Overview and Development Status” • “Morrisey Practitioner Performance Reporting (MPPR) – Customer Experience” • “PSO Update and MCCM Risk Management Demonstration, Including the New PSO Module” Credentialing and privileging presentations • “Building a CVO With MSOW and Morrisey Consulting” • “Transitioning Your Privilege Forms to Privilege Content and Criteria Builder (PCCB) Content” • “MSOW/Apogee Reporting Panel: Share and Learn” • “Standardization of Data in a Non-Centralized Environment” • “MSOW/Apogee Masters Q&A” • “Apogee Enhancement Suggestions Forum” • “Efficient Credentialing and Privileging Decision-Making in a Healthcare Network” • “Implementing MSOW (Multi-Facility): Tips for Success from Lessons Learned” • “Think ‘Lean’ to Eliminate Waste and Gain Efficiency in Centralized Credentialing” • “MSOW/Apogee Integration, Single Facility: Considerations, Choices and Consequences” • “Peer Review Manager – Simplifying Joint Commission-Mandated Reviews of Staff Physicians and Hospital-Based Professional Practice” • “Partnering With Risk Management: Risk Assessment in the Credentialing Process” • “Practical Advice about Using MSOW for Your Joint Commission Survey” • “Designing a Paperless Central Credentialing Process With MSOW” Care management presentations • “Best Practices: Pediatric Population Health Management, Including High-Risk Social Work Program, Complex Care Management and Homeless Outreach Program” • “Best Practices: Patient Care Transitions” Continued on page 9 MORRISEY REPORT / SPRING 2015 8 Continued from page 8 • “New MCCM Quality Module, Phase 1 – New Work List, Enhanced Additional Data Answers (ADAs) and New Data Collection Wizard” • “The Pillars of Population Health Care Management” • “Care Transitions and Building Effective Post-Acute Care (PAC) Partnerships” • “Best Practices: Integrating MCCM into the Revenue Cycle, Including Payor Authorizations and Denials” • “Best Practices: Pediatric Care Management” • “Best Practices: Quality Monitoring and Process Improvement” • “Crystal Reports: Getting Under the Covers – Formulas, Complex Queries and Maximizing Efficiency” • “Best Practices: Population Health Management at Sentara Healthcare” • “Pediatric Readmission Management” • “Using Patient Care Conferences to Avoid Readmissions and Resolve Delays” • “Thinking Outside the Box: Using MCCM for Concierge Service Support and Other Creative Solutions” • “Establishing Corporate Standards for Best Practice Case Management Workflows in a Multi-Hospital System” • “Ask Your MCCM Application Specialists” Networking lunches “Networking Lunch 1 – CPCS & CPMSM Certification Exam Networking” “Networking Lunch 2 – Lunch With the Morrisey Credentialing Help Desk Team” “Networking Lunch 3 – Time With Your MSOW/Apogee Application Specialists” “Networking Lunch 4 – Care Transitions and Population Health Management Models and Experiences” “Networking Lunch 5 – Discharge Planning and Financial Exports” Awards banquet The event venue will be announced soon. DAY 3 –AUG. 21 Credentialing and privileging round-table sessions • • • • • “Mastering the Forms Editor” “Credentialing Help Desk Q&A” “Privilege Content and Criteria Builder (PCCB)” “WEBI – When to Use it Versus Crystal Reports” “Data Conversion Q&A” Care management round-table sessions • “MCCM Enhancement Round Table” • “MCCM Reporting Round Table” MORRISEY REPORT / SPRING 2015 9 Discover Morrisey’s new Practitioner Portal Morrisey is developing a new tool – the Practitioner Portal – that will make it easier and faster for physicians to complete appointments and reappointments. Practitioners will be able to access the portal using laptops, tablets and Apple® products, including the iPad®. They’ll also be able to take advantage of features such as autosave and reminders to provide missing information. Want a sneak peek? Don’t miss the Morrisey Technology and Educational Conference. Paul Glick, senior vice president at Morrisey, and Scott Zoldan, product development manager, will present “Evolution of the Practitioner Home Page (PHP) to the New Practitioner Portal” from 1:30 to 2:30 p.m. on Wednesday, Aug. 19, the first day of the meeting. Find out more about the user group agenda here. Morrisey developed the portal with direct input from customers, including physicians. Think you know MSOW? Take the test! Whether you’re an MSOW “super user” or you’re simply comfortable using the software, you can put your skills to the test and seek MSOW certification. Morrisey offers a comprehensive MSOW certification exam that evaluates knowledge of all areas of the system. The next exam will be on Aug. 18 at the Hyatt Regency Chicago in Chicago, Illinois, in conjunction with the Morrisey Technology and Educational Conference. The test has 100 multiple-choice questions. Scores of 75 percent or above will earn the candidate certification in the application and a certification lapel pin. To sign up, select the exam as an add-on when you register for the conference. The exam will cost $75 per person. Allina Health System opens its doors for a site visit Morrisey customers often share their expertise and knowledge with one another, whether through email or networking at the Morrisey Technology and Educational Conference. One customer, however, took the collaboration a step further, hosting a daylong site visit for another organization that wanted to learn about standardization and MSOW best practices. Karen Crotinger, MS, CPMSM, CPCS, director, CVO at Allina Health System in Minneapolis, Minnesota, welcomed a team from Memorial Hermann Health System in Houston, Texas, last November. Crotinger’s Continued on page 11 MORRISEY REPORT / SPRING 2015 10 Continued from page 10 co-presentation about data standardization at Morrisey’s 2014 customer conference impressed the Memorial Hermann group. “We function as a CVO, but we’re using multiple processes at different facilities,” says Susie Weber, director of medical staff credentialing at Memorial Hermann. “We want to implement one process for our 31 sites. “When we heard Karen speak at the Morrisey user conference, it seemed like we had many similarities between our healthcare systems,” she continues. “They had standardized their processes on an aggressive timeline, so we thought we could learn from their experience.” Crotinger was happy to help. “This is a small community,” she says. “I think it’s important that we all work together and share.” The agenda for the visit was “action-packed,” Weber says. Crotinger discussed Allina Health System’s processes in detail, including collecting data from physicians and integrating that information into MSOW. She also showed the group how to set up tables and discussed MSOW modules. “We had candid conversations regarding risk and barriers and how they overcame challenges,” says Linda Tran, MHA, MBA, CLSSBB, PMP, CPHM, director, project management at Memorial Hermann. “Karen and her team were gracious enough to share their policies and procedures with us.” “They’ve done all the heavy lifting, so it was really nice for us to follow behind,” Weber adds. MCCM documentation impresses surveyors The comprehensive documentation in MCCM not only led to a smooth utilization review and discharge planning audit at Greenbrier Valley Medical Center in Ronceverte, West Virginia, but it also impressed the surveyors from the American Osteopathic Association and the Healthcare Facilities Accreditation Program (HFAP) when they visited the hospital on Feb. 2. “They reviewed open and closed charts and found no deficiencies,” says Linda Shoemaker, RN, director of case management at the hospital. “This is one of the best surveys we’ve had.” Before Greenbrier Valley Medical Center went live with MCCM in March 2014, staff members kept Continued on page 12 MORRISEY REPORT / SPRING 2015 11 Continued from page 11 documentation in multiple systems, including a homegrown database. While surveyors didn’t cite Shoemaker or her team for any deficiencies in the past, it was difficult for them to pull the information they needed for audits. “The process is more streamlined now,” says Terri Yancey, RN, MSN, vice president case management and appeals at Community Health Systems Professional Services Corp., Greenbrier Valley Medical Center’s parent organization. “All the documentation is in one place with the MCCM tool.” The surveyors reviewed open and closed charts and were particularly impressed with level of detail in MCCM documentation for discharge planning and utilization review, Shoemaker says. “MCCM provides a central location where you can show surveyors everything they want to see,” Yancey says. “We will be ready for any surveyor who walks through the door,” Shoemaker adds. Morrisey profiles Please welcome the newest members of the Morrisey team: Jeanie Smyers Human Resources Manager Jeanie oversees employee relations, recruitment, benefits and compensation for Morrisey’s growing team. She joined the firm last September and is enjoying her evolving role. Jeanie’s previous experience in human resources encompasses benefits, labor relations, information systems and employee relations. She has a bachelor’s degree in business education and administration and a Professional in Human Resources® certification. She is currently working to receive a Certified Employee Benefit Specialist® certification. Q: What’s on your refrigerator door? A: A calendar and a grocery list. That would give the impression that I’m organized, but I’m not, unfortunately. It’s lacking artwork, so I definitely need to fix that. Q: What’s your favorite thing about the weekends? A: Spending quality time with my family. Q: Do you have any secret family recipes? A: When I was in fourth grade, I asked my grandmother to show me how to make her coveted cinnamon rolls. The process took the whole day, but the results were well worth it. I make them every Christmas and ensure there’s an extra supply for my brother and sister. My daughter has been learning how to make them so that she can continue the tradition. Continued on page 13 MORRISEY REPORT / SPRING 2015 12 Continued from page 12 Tracy Wyrick, RN, BA, CCM Application Specialist MCCM customers may recognize Tracy’s name; after all, she used to be one of them. Before joining Morrisey as an application specialist last August, Tracy was MCCM application specialist for case management at Northeast Georgia Health System Inc. in Gainesville, Georgia. As a system administrator for MCCM, she oversaw the beta test of Morrisey’s Transitions of Care (TOC) solutions while at the hospital and was a presenter at the Morrisey Technology and Educational Conference. Her experience and knowledge make her uniquely qualified to help Morrisey customers implement TOC solutions. Tracy was a registered nurse case manager for more than 33 years. Q: What’s your favorite book? A: I have many favorite books. The one I recently revisited is “Letting Go of the Person You Used to Be” by Lama Surya Das. I enjoy the book because it explains how to let go of emotional and mental baggage. The author discusses how to practice mindfulness and breathing awareness and how to meditate. Q: How did you survive the 2015 Polar Vortex? A: I’m an outdoors person and my favorite times of year are spring and fall. The 2015 record-breaking cold snaps kept me indoors more than I would have liked. I spent a lot of time organizing my closets. Q: Which three people do you admire? A: My mother, because she gave me strong values; Mahatma Gandhi for his advocacy of civil rights and freedom across the world; and Angelina Jolie for her impressive humanitarian work. Ed Zacharias MCCM Help Desk Analyst As a member of the MCCM Help Desk, Ed Zazharias receives a wide variety of questions from new and longtime customers. Whether he provides a quick answer over the phone or in email, or spends more time delving into and researching a customer’s issue, Ed makes it a point to respond promptly and professionally. He also works on MCCM Web server configurations, installations and upgrades. Before he joined Morrisey last July, Ed provided infrastructure support in cell phone network development. He has an associate degree in computer science and is working toward a bachelor’s degree in computer science. Q: What are some things you can’t leave the house without? Continued on page 14 MORRISEY REPORT / SPRING 2015 13 Continued from page 13 A: My travel mug and phone – in that order. I need my coffee in the morning for the ride in and enjoy my tea on the ride home. I’m not a big phone user, but I like the security of having a cell phone in case I need to reach someone. Q: Who are your heroes? A: My parents. They’re unique to me, although I thought they were the dumbest people in the world for the first 25 years of my life. As an adult, I talked with my parents about raising me and my siblings and was surprised by the many sacrifices they made for us. I was also amazed by some of the hardships and problems they experienced. They shielded us from them, allowing us to be kids. Q: What long-lost childhood possession would you like to see again? A: What I miss most is getting together with friends and playing pickup games of baseball and hockey and having fun, instead of having to join a league to be able to play. Learn new skills with Morrisey’s classes See the full calendar and register here. CLASSDATE MSOW Beginner Crystal Reports: MSOW/Apogee Reporting This class will introduce the many features in Crystal Reports using real MSOW data. MSOW ADVANCED CRYSTAL REPORTS July 20-24 Oct. 12-16 Nov. 16-20 Aug. 17-18 (in conjunction with the Morrisey Technology and Educational Conference) Nov. 9-12 MSOW/APOGEE NEW HIRE TRAINING Aug. 17-18 (in conjunction with the Morrisey Technology and Educational Conference) Continued on page 15 MORRISEY REPORT / SPRING 2015 14 Continued from page 14 MCCM CRYSTAL REPORTS Oct. 6-8 MCCM APPLICATION ADMINISTRATION TRAINING Oct. 27-29 Note that dates and times are subject to change. Morrisey has the discretion to cancel any classes that are less than 50 percent full. Morrisey usually knows a month or more in advance whether any classes will be canceled. To prevent any inconvenience, please call (312) 431-0123 to inquire if your desired class is still being offered. Morrisey also recommends that you do not make any travel arrangements until you are invoiced, which is usually a month before each class date. Look for Morrisey at upcoming trade shows EVENT DATE LOCATION Health Forum and American Hospital Association Leadership Summit July 23-25 San Francisco, California ACMA-Florida July 30-31 Orlando, Florida ACMA-Georgia Aug. 8 Atlanta, Georgia 20th Annual Morrisey Technology and Educational Conference Aug. 19-21 Chicago, Illinois ACMA-North Carolina Sept. 18 Concord, North Carolina VAMSS Sept. 18 Norfolk, Virginia ACMA-West Pennsylvania Oct. 3 Pittsburgh, Pennsylvania NAMSS Educational Conference and Exposition Oct. 4-7 Seattle, Washington ACMA-Virginia Oct. 10 Richmond, Virginia ACMA-Great Lakes Oct. 12 Novi, Michigan WAMSS Oct. 15-16 Elkhart Lake, Wisconsin ACMA-Connecticut Oct. 24 Uncasville, Connecticut ACMA-Illinois Oct. 25 Rosemont, Illinois ACMA Leadership Conference Nov. 19-20 Orlando, Florida MORRISEY REPORT / SPRING 2015 15