HITT Electrical Metering Apprenticeship Instructional Program 3 Year Apprenticeship Program (432 Training Hours) PO Box 33577 Seattle, WA 98133 503-901-6132 Metergod@live.com www.metergod.com Table of Contents I. Our Company ................................................................................... 2 Welcome to Harris Institute of Technical Training (HITT) Company Background and History II. Training Plan .................................................................................... 3 Objective Course Overview Timeline of Program Evaluations and Assessments Location Training Materials provided by HITT III. Keys to a Successful Program .......................................................... 6 Mentoring Safety Focuses, Communication, and the Shop Environment Having an Expectation Instructor Background and Qualifications Contact Information Our Company Mission Statement “We have prepared our shoulders to mentor electricity crafts professionals with strategic knowledge through tactical skills awareness and are leading the way in developing quality metering craftsmen/craftswomen ” Welcome to Harris Institute of Technical Training (HITT) Metering! It is my passion! Brad Harris, Journeyman Meterman and Relay Tech by trade is the President and Founder of HITT. It was his growing concern regarding the need for quality training of electrical metering apprentices and other electrical craft personnel that motivated him to seek a better way to provide consistency in the field of meter training. Frustrated by the shift in meter apprentice training attitudes, Brad has designed a training program which provides the electricity concepts and principles of not only the necessary tactical skills for becoming a thoroughly skilled meterman, but also the tools for development of strategic knowledge, including “Having an Expectation”. The push button mentality in training metermen today is rather like giving a 1st grader a calculator. The problem can be entered into a ‘tool’, but is the formula understood? Is the answer correct? How do you know? What was (were) your “expectation(s)”? The heartfelt desire to see each apprentice achieve journeyman status along with the life skills needed to become successful both personally and professionally is what fuels Brad’s commitment to providing strong shoulders for all those whom he is going before. Brad’s concern for personal safety is apparent at all times and is a core value of HITT. It is this value that is part of the selection process we use in determining which journeymen metermen would make excellent instructors and leaders who understand the need for, and value of, a comprehensive training program. Journeymen who honor, respect, value, and have a passion for their craft. Each instructor’s personal commitment and strategic knowledge enable them to teach from the field perspective of knowing the work first hand and the atmosphere in which it is performed, as it applies to all aspects of the craft, including working safely and confidently. Company Background and History After a large-scale downsizing event in 2006, Brad got his business license and opened the doors to HITT. He began by working on a new style of meter reference books that are detailed and more comprehensive, including the use of color for a visual understanding. He and his wife, Michele, combined their severance packages and retirements to build a company that would provide a focus on meter training and also serve as a leader in the renaissance of restoring respect to the metering craft. Together, they worked to develop “missing” pieces of training by visiting meter schools across the country and speaking to the various metering and line employees of utilities around the nation. Their travels have taken them from shore to shore and across the Pacific Ocean. Their books have gone even further, to Canada, Belize, and the Virgin Islands. TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 2 Training Plan Objective The objective of this training program is to provide instructional electricity metering training for utility sponsored and approved electricity metering apprentices and trainees. Our training program, outlined below, will provide a strong foundation for metering knowledge. Course Overview Course format and topics: HITT’s Apprenticeship Program is based upon the requirements and standards of the IBEW and JATC in Washington, Oregon, Utah, and Colorado for Electricity Metering Apprenticeship Programs. There are 432 instructional hours needed to meet these Apprenticeship standards. We use two different formats for delivering this training: 1. Traditional Classroom style of twelve (12) face to face week-long (5 day) sessions divided into four (4) quarters and then delivered annually over a continuous period of three (3) years. 2. Weekly Webinar Program is a 3 year course consisting of 3 Terms per year (36 weekly webinars) meeting one night per week (either 4-8pm or 3-7pm PST) for a total of 432 instructional hours. There are 2 mandatory and 3 recommended travel portions associated with this program: a. FirstWeekTM Seattle, WA. This is a crucial piece to the success of web groups. b. A 3-Day Exit Exam and certification upon course completion. c. NW Meter School is recommended for this group, to network with the other participants of the course and continue building a bond among group participants. HITT’s program core is based upon the values of a true metering craftsperson with the capacity for understanding all portions and functions of electricity metering. Values which are necessary to build the skills for trouble-shooting electricity metering issues and/or concerns, while developing a conscientious safety focused metering professional who has a well round and fully developed set of expectations for resourcing resolutions to resolve metering errors and installations. HITT’s approach includes situational discussions in which all Apprentices are encouraged to participate and share their learning experiences both in the field and shop. We use these discussions as a format for building strategic knowledge through their tactical awareness. A) Course Topics: 1) Vocabulary and Definitions included for all training subjects listed 2) Electric Meter Safety - Parts 1-5 3) Electricity Training - Sections I-V 4) Self-Contained Single Phase Metering Characteristics - Sections 1 and 2 5) Mathematics for Electricity Metering - I-VII 6) Vector Training for Electricity Metering - Parts 1-10 7) Single Phase Power Transformer Theory and Connections - I and II 8) Demand Metering - Parts 1-4 9) Field Test Instruments and Equipment - Sections 1-4 10) Instrument Rated Single Phase Metering Characteristics - Sections 1 and 2 11) Instrument Transformers - I-IV 12) Self-Contained Three Phase Metering Characteristics - Sections 1 and 2 13) Application of Single Phase AMI Metering Characteristics 14) Self-Contained and Instrument Rated Metering Commonalities 15) Three Phase Power Transformer Theory and Connections - I-IV 16) Pulse Metering - Parts 1-3 17) Application of Three Phase AMI Metering Characteristics 18) Instrument Rated Three Phase Metering Characteristics - Sections 1 and 2 19) Reactive Metering Characteristics - Sections 1 and 2 20) High Voltage Metering - Parts 1 and 2 21) Metering Telemetry - Sections 1 and 2 22) Totalizing Metering TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 3 Timeline of Program 1st Year Week 1 - Self-Contained Single Phase Metering (Pt 1) – Electricity Meter Safety I; Definitions and Vocabulary I; Electricity I; Electricity Metering Characteristics I; Mathematics for Electricity Metering I; and Basic Magnetism. Week 2 - Self-Contained Single Phase Metering (Pt 2) – Single Phase Power Transformers I; Demand Metering I; Customer Relations I; Field Test Instruments and Equipment I; Revenue Protection I; Rates, Tariffs and Policies I, Safe Procedures for Installing and Removing Meters. Week 3 - Instrument Rated Single Phase Metering (Pt 1) – Six Month Check Point (progress exam); Meter Safety II; Definitions and Vocabulary II; Electricity II; Electricity Meter Characteristics II; Instrument Transformers I Week 4 - Instrument Rated Single Phase Metering (Pt 2) – Meter Safety III; Mathematics for Electricity Metering II; Single Phase Power Transformers II; Demand Metering II; Rates, Tariffs and Policies II; Field Test Instruments and Equipment II. 2nd Year Week 1 - Self-Contained Three Phase Metering (Pt 1) – Twelve Month Check Point; Meter Safety IV; Electricity III; Application of Single Phase AMI Metering Characteristics; Self-Contained and Instrument Rated Metering Commonalities; Three Phase Power Transformer Connections I Week 2 - Self-Contained Three Phase Metering (Pt 2) – Meter Safety V; Mathematics for Electricity Metering III; Pulse Metering I; Meter Vocabulary and Definitions III; Customer Relations II; Demand Metering II; Revenue Protection II; Field Test Instrument & Equipment III; Rates, Tariffs and Policies III. Week 3 - Instrument Rated Three Phase Metering (Pt 1) – Eighteen Month Check Point; Meter Safety VI; Electricity IV; Mathematics for Electricity Metering IV. Week 4 - Instrument Rated Three Phase Metering (Pt 2) – Electricity Meter Characteristics IV; Pulse Metering II; Three Phase Power Transformer Connections II; Demand Metering IV; Application of Three Phase AMI Metering Characteristics; Instrument Transformers II; Rates, Tariffs and Policies IV; Reactive Metering I; Meter Communications I; High Voltage Metering I. 3rd Year Week 1 - Reactive Metering (Pt 1) – Twenty-four Month Check Point; Meter Safety VII; Electricity V; Electricity Meter Characteristics V; Mathematics for Electricity V Week 2 - Reactive Metering (Pt 2) – Three Phase Power Transformer Connections III; Reactive Metering II; High Voltage Metering II; High End Metering I; Totalizing Metering I; Meter Communications II. Week 3 - High Voltage Metering (Pt 1) - Thirty Month Check Point; Field Metering Safety Review I; Electricity Review I; Customer Relations Review I; Electricity Meter Characteristics Review I; Mathematics for Electricity Review I; Demand Metering Review; Pulse Metering Review I; Power Transformer Connections Review I. Week 4 - High Voltage Metering (Pt 2) –Field Metering Safety Review II; Electricity Review II; Mathematics for Electricity Review II; Pulse Metering Review II; Electricity Meter Characteristics Review II; Power Transformer Connections Review II; Field Test Equipment Review; Rates, Tariffs and Policies Review; Instrument Transformers Review; Reactive Metering Review; High Voltage Metering Review; Meter Communications Review; High End Metering Review; Totalizing Metering Review. TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 4 Evaluations and Assessments Assessments and Check Point exams will be administered by HITT for the Traditional Program and by the sponsoring utility’s mentor/journeyman for the Webinar participants, and then sent back to HITT for review and correction. HITT will provide the sponsoring utility with updates on assessments & check point exams for each participant. Assessments – measure the strengths and weaknesses of each student and are scored as a pass/no pass with a 70% (or better) accuracy rate required on all assessments to qualify as an HITT certified metering professional. *The only exception is the 1st assessment which is used to measure the skills and aptitude of the apprentice and provide expectations of program’s ____ going forward. These assessments help to guide the course and identify areas where additional instructional support is needed (the apprentice’s mentor or journeyman will be notified). Because each group’s dynamic is based upon individual experiences and knowledge, it is a determinate in the training, which may need to be adjusted to meet the needs of the group as whole. The goal is to have fully trained Journeymen with a “know what to expect” mentality who are ready to perform. Progress Exams – There are Five (5) check point exams for reviewing subjects and examples related to classroom instruction: Single Phase Self-Contained Metering Single Phase Instrument Rated Metering Three Phase Self-Contained Metering Three Phase Instrument Rated Metering High Voltage Metering and Full Course Review These exams are not designed to remove an apprentice from the training program specifically, as they are a valuable measurement of the apprentices’ progress. Progress Exams are significant in the development of an apprentice’s skills and to their mentors and in-class instructor(s). They are not designed to be used as a disciplinary resource, but rather a reference to be combined with related factors to determining the overall progress in field and on-the-job performance of the participant, as well as meeting company specific requirements for defined apprenticeship standards. Location All training for the Traditional Group and the two (2) required sessions of the Webinar Group will be held in Seattle, WA. (Location TBA) Training Materials provided by HITT Books*, Workbooks, and Materials (for each participant) include: Meterman’s Bible – Set of three books: Single Phase, Three Phase and Three Phase Primary Workbooks and worksheets related to each topic/subject presented Meter Voltage Reference Guide Specialty Metering Diagrams Reference Manual Distribution Transformer Connections Training Manual and Field Guide Metering Diagrams - Proofs and Truths Explained Calculators, protractors, and other items that assist with instruction. We supply these items so that all apprentices are using the same “tools” and not taking away from class time to teach each one individually on how their “tool” is used, as it distracts from the learning moment. [*The Edison Institute’s “Handbook for Electricity Metering” is not included, but should be obtained for the apprentice, as it is a valued addition to the history and strength of metering knowledge.] TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 5 Program Dates Week # Dates Location Year One - 2015 1 30-Mar 3-Apr Seattle MSEMA* 4-May 8-May Gatlinburg, TN 2 8-Jun 12-Jun Seattle NWMS* 24-Aug 28-Aug Seattle 3 14-Sep 18-Sep Seattle 4 14-Dec 18-Dec Seattle Year Two - 2016 5 7-Mar 11-Mar Seattle MSEMA* 2-May 6-May Franklin, TN 6 13-Jun 17-Jun Seattle NWMS* August August Seattle 7 19-Sep 23-Sep Seattle 8 5-Dec 9-Dec Seattle Year Three - 2017 9 6-Mar 10-Mar Seattle MSEMA* May May TBD 10 12-Jun 16-Jun Seattle NWMS* August August Seattle 11 11-Sep 15-Sep Seattle 12 11-Dec 15-Dec Seattle *NWMS – Select upon Registration *MSEMA – Select upon Registration TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 6 Program Costs Cost Breakdown for Hours and Materials per Apprentice Costs Totals 432 Instructional Hours $16,500 Books, Workbooks, and Training Materials $1,600 Two Meter School Sessions* $700 *Cost does not include Travel, Accommodations, or Meals Total Program Costs $18,800 Payment Options: Total Program Paid in full up front - All Apprenticeship Programs Program paid annually at Fall Term (3 equal installments of $6,225) 20-Month Intensive paid annually (2 equal installments of $9,420) $18,275 $18,675 $18,480 Costs for 3 year program paid per Term or Weekly Session (includes admin fees) Per Term Per Week TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 $2,125 $1,600 $19,125 $19,200 7 Keys to a Successful Program Mentoring “You just don’t know, what you don’t know” and that’s why a Mentor is necessary for an apprentice to be successful. It is not just the application of learned tactical awareness, but the experience of applying those tactics that garners the need for mentoring guidance and developing strategic knowledge. A successful Mentor allows the apprentice to put their skills to the test under their watchful eye. Keen to safety awareness and potential hazards that only their own experiences and strategic knowledge have provided them with. A great Mentor leads the apprentice with enough freedom to experience the work and yet be aware of potential dangers and possibly unsafe conditions. Building Mentoring among peers: It has been our experience that by keeping the group size at a minimum of 5 and maximum of 15 attendees, helps to develop and enrich each participant. Peers tend to be more open when the “competition” of scoring is removed from assessments and the “playing field” is leveled. We have seen incredible healing occur in meter shops due to this style of training. We’re all on the same team, honor your individual strengths and help each other to build up areas of weakness. Safety Focuses, Communication, and the Shop Environment First and foremost in our training, we emphasize that Safety begins with the individual. No one is more responsible for your safety than you are. We strive to impart the wisdom that “it’s your life and livelihood that are at risk” whether you are driving to the store or working on 480V hot-work, you are ultimately the one responsible for choosing to Be Safe All Ways and that includes being fully present. The term Be Safe All Ways comes from the desire to encourage safety in all ways, not just always. Individuality. Learning styles. Personal experiences. Diversity. These are all things that go into communication. Understanding that reality is based upon each person’s perspective. The need for effective communication begins with having a “common ground” of understanding. Knowing what the processes are for the work to be done, having expectations for the various types of metering to be installed, and the ability to work as a team are key to developing a strong foundation in a meter shop and amongst the electrical crafts people who are part of it. We introduce and explain “Ground Truth and Official Truth”, both of which have their place, but if a meter shop is to be healthy and maintain a safe working environment, then the metering professionals must be afforded the safety for Ground Truth discussions amongst peers and with supervisors. This is not a place for those with a need to feed their Ego or to ‘show off’ their skills, but rather a place for being safe and having a sense of respect for their craft. Having an Expectation The one key feature that sets a metering professional apart is their ability to trouble-shoot a situation. In performing their work, it is necessary to have a skill set that allows the Journeyman (and Apprentice) to have an expectation. To understand the why’s and how’s of metering and electricity. How will you be able to identify a problem or even know what to look for if you don’t have an expectation for the situation? “Have an expectation” is a term used in our training and participants will hear this often throughout their training when it is applicable. TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 8 Instructor Background and Qualifications Brad has been teaching electrical concepts and theories for 20+ years. He started out reading meters in 1975 and then two years later became a Night Collector. In 1981 he began his metering apprenticeship and began teaching apprentices in 1984. From there he moved into relay training and became a technician. Brad’s combined relay tech and metering experience enhance his skills and knowledge for teaching metering to Apprentices, Journeymen, Managers and Customer Service Reps, as well as instructing his own peers. A) Employment history: 1) PacifiCorp – Trainer, Meterman, Relay Tech., Warehouse, Collector, and Meter Reading (32 years) 2) HITT – Owner, Founder, and President (since 2007) 3) Seattle City Light – Apprenticeship Office and Metering (2 years) 4) South Seattle Comm. Coll. – Night School Instructor – Metering Apprenticeship Program (2 years) B) Brad has provided various trainings for the following REA’s, Coop’s, and Investor Owned Utilities: 1) PacifiCorp (Portland, OR) 2) Tillamook PUD (Tillamook, OR) 3) Idaho Falls Power (Idaho Falls, ID) 4) APEX (Burlington, VT) 5) Consumer’s Power (Albany, OR) 6) Eugene Water & Electric Board (Eugene, OR) 7) Portland General Electric (Portland, OR) 8) Seattle City Light (Seattle, WA) 9) City Utilities (Springfield, MO) 10) Maui Electric Company (Maui, HI) 11) Yakama Power (Yakama Nation, WA) 12) Oregon Trail Electric Coop (Baker City, OR) 13) Empire Electric Association, REC (Cortez, CO) C) Brad has trained various classes at the following Meter Schools: 1) *Mid-South Electric Meter School (MSEMA) Tennessee (5 yrs) 2) *North Carolina Meter School (NCMS) Myrtle Beach, NC (2 yrs) 3) Southwest Electric Meter Association (TEEX-SWEMA) Bryan, TX (2 yrs) 4) *Northwest Meter School (NWMS) Seattle, WA (20 yrs) 5) *Arkansas Electric Meter School – Fayetteville, AR (3 yrs) 6) EUSERC – Sacramento, CA (2 yrs) *Key-note speaker and opening presenter. D) Brad delivered his “Titanic: KEEPERS of the CRAFT” Safety Presentation at an opening safety session of the 2010 International Lineman’s Rodeo. E) Brad assisted with the design, development and building of training centers at two PacifiCorp locations: Wilsonville, OR and Salt Lake City, UT. Brad recently completed a project with Seattle City Light, Centralia Community College and the Pacific NW Center of Excellence to develop a hands on AMI lab and training facility open to all metering personnel. TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 9 Contact Information Harris Institute of Technical Training Brad and Michele Harris PO Box 33577 Seattle, WA 98133 Phone: (503) 901-6123 E-Mail: Metergod@live.com Website: www.metergod.com Social Media Connectivity Facebook: Harris Institute of Technical Training LinkedIN: Bradley W. Harris Twitter: @MetergodHarris YouTube: HITT Metergod CONFIDENTIALITY STATEMENT This training proposal and any documents accompanying it may contain confidential information that may be legally privileged and protected by federal and state law. This information is intended for use only between CLIENT and Harris Institute of Technical Training. The authorized recipient(s) are obligated to maintain the information in a safe, secure, and confidential manner. The authorized recipient(s) are prohibited from using this information for purposes other than intended, prohibited from disclosing this information to any other party unless required to do so by law or regulation, and is required to destroy the information after its stated need has been fulfilled. If you are in possession of this or any portion of this document, and are not the intended recipient, you are hereby notified that any improper disclosure, copying, or distribution of the contents of this information is strictly prohibited. Please notify the owner of this information immediately and arrange for its return or destruction. TRAINING PROPOSAL – CONFIDENTIAL – FOR USE ONLY BY CLIENT & HITT - FEBRUARY 2015 10