Exciting Changes to Gartner Magic Quadrants For End-User Professionals July 2016 Confidential Note: Screenshots are alpha version CONFIDENTIAL AND PROPRIETARY This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights Ratings and reviews of enterprise technology solutions by end-user professionals for end-user professionals • More than 4,000 reviews published in 80+ markets and on 660+ technology solutions • 90+ markets open for reviews, with 50 more coming in 2016 • Reviews cover the entire technology lifecycle (evaluation, implementation, service & support) • Makes Gartner the must-have source for technology buyers, providing a full spectrum perspective from analyst-led research and advice such as Magic Quadrants to the peer perspective in Gartner Peer Insights • Open to public since October 2015 1 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Why Gartner Peer Insights? Tech buyers consult unbiased references when making purchase decisions Technology Buying Cycle Determine the business problem or goal 2 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Identify technology critical to the solution Form a shortlist of provider solutions to consider Talk to end users of solutions on the shortlist Select solution, negotiate pricing and terms Gartner Peer Insights overview Publicly available for reading and review submission Open to the Public Requires Simple Registration Publicly available to all! • • • Market Overview Provider and Ratings Overview Review Summaries Review Detail viewing only requires simple Registration 3 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights – Reviewer demographics Who’s writing these Reviews? Captured Role Category Breakout Based on available data as of July 10, 2016 4 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Firm Size Gartner Interactive Magic Quadrant Gartner’s proven and established market and vendor evaluation methodology for more than 140 major technology markets • Vendors in a market rated against each other in relative terms on two dimensions – Completeness of Vision and Ability to Execute • Essential resource for organizations, enabling their strategic technology decisions • Interactive Magic Quadrant on Gartner.com allows clients to gain unique insight aligned to their needs and priorities 5 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Interactive Magic Quadrant evolution Enhancements to Client Experience: – Improved display for reading 0 – Vendor list moved to ‘filter’ – Improved mobile browser usability Note: No changes to Magic Quadrant methodology or dot position 0 6 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Design for demonstration only and subject to change Interactive Magic Quadrant with Peer Insights user reviews Gartner Magic Quadrant 7 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Design for demonstration only and subject to change Interactive Magic Quadrant with Peer Insights user reviews New: Peer Insights ratings on the interactive Magic Quadrant tab Hovering on a vendor ‘dot’ in Magic Quadrant shows the Peer Insights review results summary 8 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Design for demonstration only and subject to change Interactive Magic Quadrant with Peer Insights user reviews New: Peer Insights ratings on the interactive Magic Quadrant tab Selecting a vendor and then hovering over the Peer Insights logo reveals that vendor’s review data histogram 9 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Design for demonstration only and subject to change Interactive Magic Quadrant with Peer Insights user reviews New: User Reviews tab Brings user reviews context to the Magic Quadrant Color scale highlights vendors’ overall user review rating Identifies Magic Quadrant vendors with user reviews and live links to their Peer Insights reviews Also lists additional vendors not covered in the MQ who have Peer Insights reviews in the market Digital Watermarking to limit distribution Note: No Reprints for Interactive Magic Quadrant with Peer Insights User Reviews 10 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Design for demonstration only and subject to change Interactive Magic Quadrant with Peer Insights user reviews New: User Reviews tab Selecting a vendor reveals its detailed review data: Average overall rating Histogram of ratings Sample of most recent reviews 11 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Design for demonstration only and subject to change Summary and next steps Interactive Magic Quadrant with Peer Insights User Reviews Launch will be on Friday, July 22, 2016 and Gartner clients will be able to use review information in conjunction with the Magic Quadrant. Try the new User Review tab when using an Interactive Magic Quadrant Read and evaluate what your peers have to say about the enterprise IT solutions they have implemented and use in their enterprise on a daily basis. Write a review on an IT solution you use at your enterprise Add your voice to the review process. Help your fellow IT professionals and IT solution providers alike. Become an exclusive contributor and become part of the Magic Quadrant experience. 12 © 2016 Gartner, Inc. and/or its affiliates. All rights reserved. www.gartner.com/peerinsights Contacts for questions and assistance: Research: InteractiveMagicQuadrant@gartner.com Peer Insights: PeerInsights@gartner.com