Console Furniture Replacement Request for Proposal (RFP) Date Responses Due: March 16, 2015 Time Responses Due: 3:00 PM Pacific Time Address Responses To: Valley Communications Center 27519 108th Ave SE Kent, WA 98030 Refer Questions To: Kristin Meitzler Console Furniture Project Manager Table of Contents SECTION 1: RFP AND SELECTION PROCESS .................................................................................................. 4 1.1 Introduction ....................................................................................................................................... 4 1.2 Timeline for Selection ........................................................................................................................ 4 1.3 Questions and Communications ........................................................................................................ 4 1.4 Proposal Submission .......................................................................................................................... 5 1.5 Summary of Evaluation ...................................................................................................................... 6 1.5.1 Proposal Evaluations ................................................................................................................... 6 1.5.2 Semi‐Finalist Selection: ............................................................................................................... 7 1.5.3 Customer References Checks ...................................................................................................... 7 1.5.4 Financial Statements Review ...................................................................................................... 7 1.5.5 Interviews .................................................................................................................................... 8 1.5.6 Final Applicant Selection and Contract Negotiations ................................................................. 8 1.6 Contract Terms ................................................................................................................................... 8 1.6.1 Standard Terms and Conditions .................................................................................................. 8 1.6.2 Other Regulations, Codes, and Standards .................................................................................. 8 1.6.3 Performance and Payment Bonds .............................................................................................. 9 1.6.4 Wages ........................................................................................................................................ 10 1.7 Contract Approval ............................................................................................................................ 10 SECTION 2: PROPOSAL ELEMENTS ............................................................................................................. 11 2.1 Project Plan ...................................................................................................................................... 11 2.2 Project Documentation .................................................................................................................... 11 2.2.1 Project Documentation .............................................................................................................. 11 2.2.2 Option 1 Specific Documentation ............................................................................................. 12 2.2.3 Option 2 Specific Documentation ............................................................................................. 12 2.3 Warranty and Maintenance ............................................................................................................. 12 2.4 General Applicant Information ........................................................................................................ 12 2.5 References ........................................................................................................................................ 12 2.6 Project Team Experience ................................................................................................................. 12 2.7 Contractors & Subcontractors ......................................................................................................... 13 2.8 Suppliers ........................................................................................................................................... 13 2.9 Applicant Cost Summary .................................................................................................................. 13 2 | P a g e 2.10 Requirements Matrix ..................................................................................................................... 13 SECTION 3: FUNCTIONAL AND TECHNICAL ELEMENTS .............................................................................. 14 3.1 General Requirements ..................................................................................................................... 14 3.2 Console Requirements ..................................................................................................................... 14 3.2.5 Furniture Construction ........................................................................................................... 14 3.2.6 Work Surfaces ........................................................................................................................... 15 3.2.7 Lift Systems .............................................................................................................................. 15 3.2.8 Storage ...................................................................................................................................... 17 3.2.9 Environmental Systems ............................................................................................................. 17 3.2.10 Monitors .................................................................................................................................. 17 3.2.11 Lighting ................................................................................................................................... 18 3.2.12 Radios ..................................................................................................................................... 19 3.2.13 Trainer equipment ................................................................................................................ 19 3.2.14 Dividing panels ...................................................................................................................... 20 3.2.15 Hardware housing ................................................................................................................... 20 3.2.16 Cable management ................................................................................................................. 20 3.2.17 Grounding................................................................................................................................ 22 3.2.18 Power Management and distribution ..................................................................................... 22 3.2.19 Paging Light ............................................................................................................................. 22 3.3 Carpet Requirements ....................................................................................................................... 23 3 | P a g e SECTION 1: RFP AND SELECTION PROCESS 1.1 Introduction In partnership with the Cities of Auburn, Federal Way, Kent, Renton, Tukwila and our contract agencies, Valley Communications Center is dedicated to providing consolidated emergency communications for the protection of the lives and property of the citizens we serve. We are committed to the highest levels of dedication, integrity and professionalism while providing a positive work environment for our employees. Valley Communications Center is releasing this Request for Proposal to provide our communications staff with new console furniture; that maximizes configuration options for the end user, and provides ergonomically correct environment for the end user to perform their call receiving and dispatching duties. 1.2 Timeline for Selection Listed below are the scheduled milestone dates for the procurement process. Release RFP .................................................................................. February 9, 2015 Deadline for Submission of Applicant Questions .......................... March 2, 2015 Proposal Submission Deadline ....................................................... March 30, 2015 Selection of Semi‐Finalists ............................................................. April 20, 2015 Interviews ...................................................................................... May 5‐8, 2015 Identification of Finalist ................................................................ May 29, 2015 1.3 Questions and Communications Valley Communications Center will post all updates, amendments or modifications to the RFP procedures or content to its web site (www.valleycom.org). Each Applicant is responsible for checking this web site regularly for any posted changes. Valley Communications Center will not be responsible for an Applicant’s failure to monitor this web site. All communications regarding this RFP from Applicants and other sources must be directed as follows: Kristin Meitzler Valley Communications Center 27519 – 108th Avenue Southeast Kent, WA 98030 Email: kristinm@valleycom.org Valley Communications Center will address questions from Applicants about this RFP. Applicant questions must be submitted in writing (via e‐mail) by March 2, 2015 at 3:00 PM PST. Copies of questions relevant to the RFP process, together with Valley Communications Center’s response will be posted on Valley Communications Center’s web site www.valleycom.org. 4 | P a g e Applicants who seek information, clarification, or interpretations from Valley Communications Center employees or Valley Communications Center agency personnel without using this written submission process may be removed from consideration. In addition, information so received is used at the Applicant’s own risk and Valley Communications Center shall not be bound by any such representations, whether oral or written. Contact with Valley Communications Center or any Valley Communications Center owner or contract agencies, or any of their employees regarding this procurement except as otherwise provided herein is expressly prohibited without prior consent. 1.4 Proposal Submission Sealed proposals should be received by March 30, 2015 at 3:00 PM PST at Valley Communications Center address listed below. Mailing envelopes must be clearly marked “Valley Com – Console Replacement RFP”. Applicants are solely responsible for ensuring that proposals are delivered on time. Delays caused by any delivery service, including the US Postal Service, will not necessarily be grounds for a waiver of the deadline requirement. Proposals submitted after the deadline may be rejected. Proposals submitted via email or facsimile may be rejected. All proposals must be delivered to: Valley Communications Center Attention: Kristin Meitzler Console Replacement RFP 27519 – 108th Avenue Southeast Kent, WA 98030 Pursuant to Sections 1 through 3 of this specification, each proposal should include the following items: 
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Project Plan (See Section 2.1) Project Documentation (See Section 2.2) Warranty and Maintenance Description (See Section 2.3) Completed RFP_Workbook Tab A‐General Information Form, Exhibit C Completed RFP_Workbook Tab B‐Reference Form, Exhibit C Completed RFP_Workbook Tab C‐Project Team Experience, Exhibit C Completed RFP_Workbook Tab D‐Contractors & Subcontractors, Exhibit C Completed RFP_Workbook Tab E‐Suppliers, Exhibit C Completed RFP_Workbook Tab F‐Cost Summary, Exhibit C Completed RFP_Workbook Tab G‐Requirements Matrix, Exhibit C Electronic version of all materials submitted The Applicant must submit one (1) signed original proposal, along with four (4) copies, and one (1) electronic copy of the proposal items mentioned above, located on a USB thumb drive. An authorized representative of the Applicant must sign the proposal. The proposals containing original signatures should be clearly marked “original”. 5 | P a g e Hard copies of the proposals should be presented in a professional manner such as spiral bound or professional grade folder/three ring binder. Foldouts that contain charts, spreadsheets, and oversize exhibits are permissible. Tabs or other separators should serve to divide major sections of the proposal. Manuals and other reference documentation may be bound separately. The Applicant should sufficiently address each item presented in the RFP in accordance with the instructions contained in this RFP. Proposals must be clear, detailed, succinct and specific to Valley Communications Center. Each item should be addressed or Valley Communications Center may consider the proposal as non‐responsive. Applicants are reminded that proposals will be considered exactly as submitted. Points of clarification will be solicited from Applicants at the discretion of Valley Communications Center. Upon receipt of Applicant proposals, each Applicant shall be presumed to be thoroughly familiar with all specifications and requirements of this RFP. The failure to examine any form, instrument, or document contained or referenced in this RFP shall in no way relieve Applicants from any obligation with respect to this RFP. Valley Communications Center reserves its right to reject any or all proposals at any time, with or without cause. 1.5SummaryofEvaluation
The outline given below describes Valley Communications Center’s procurement process after the RFP is released. 1.5.1ProposalEvaluations
Valley Communications Center’s evaluation team will evaluate proposals on a “Best Proposal” basis. While price is a consideration, the contract may not necessarily be awarded to the Proposer with the lowest price. “Best Proposal” is defined as the Proposal which, in the opinion of Valley Communications Center, best serves the interest of Valley Communications Center. Valley Communications Center will generally utilize the following criteria to assist it in selecting the Applicant with the “Best Proposal.” 6 | P a g e Round 1: Applicant Qualifications 5% Functional Requirements 13% Technical Requirements 13% Implementation & Transition 10% Warranty & Maintenance 10% Cost 10% Round 2: Interviews 15% Project Management Experience 10% Company Stability 5% Implementation & Transition Execution of Proposed Project Team 10% Valley Communications Center reserves its unqualified right to select the Applicant it determines best meets all of the needs and goals of the communications center and member agencies. The team, and not any Applicant, is best qualified to make that decision. 1.5.2 Semi‐Finalist Selection: After Round 1 scoring, Valley Communications Center will select up to three (3) semi‐finalists to continue with the evaluation process. 1.5.3 Customer References Checks Valley Communications Center will perform extensive customer reference checks for each semi‐
finalist. 1.5.4 Financial Statements Review Semi‐finalists may be required to provide a copy of their most recent financial statements. 7 | P a g e 1.5.5 Interviews Each semi‐finalist will be invited for an on‐site interview. Valley Communications Center will require Applicant’s proposed project team members represent Applicant for an interview, questions, and clarifications on the submitted proposal. Team members may include but are not limited to the proposed project manager, designers, and technical experts. 1.5.6 Final Applicant Selection and Contract Negotiations Valley Communications Center will utilize the cumulative scores from the Round 1 and 2 evaluations to select the Applicant as the Finalist with whom Valley Communications Center will enter into contract negotiations. All proposals shall be held available and open for a period of 180 days from the Proposal Submission Deadline. If negotiations fail with the Finalist for any reason, Valley Communications Center may select another Applicant and enter into finalist negotiations. Upon successful completion of contract negotiations, Valley Communications Center will submit the proposed contract to its Administrative Board for ratification and approval. 1.6 Contract Terms Applicants are advised that this procurement is subject to the following terms and conditions: 1.6.1 Standard Terms and Conditions Applicants are advised that Valley Communications Center expects and understands that the contract with the selected Applicant will include (but will not be limited to) the Standard Terms and Conditions as identified Exhibit A. To the extent that Applicants take exception to any of these terms or conditions, Applicants shall identify such exceptions in writing as part of the Applicants’ proposal. Such exceptions may be taken into account by Valley Communications Center as part of the evaluation process. 1.6.2 Other Regulations, Codes, and Standards All work provided by the Contractor during the term of the Contract shall meet or exceed the latest versions of all applicable standards and state, federal and local laws, regulations, codes, ordinances, and the conditions of any required licenses and permits, including the provisions listed in this section. The codes referenced below, as well as throughout this document establish a minimum level of requirements. In situations where provisions of the various codes or Contract requirements conflict with each other, the more stringent provision shall govern. 8 | P a g e All designs shall adhere to the requirements established in the IEEE Std. 1100‐2005 IEEE and Recommended Practice for Powering and Grounding Sensitive Electronic Equipment (IEEE 'Emerald Book'). 
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American National Standards Institute (ANSI) National Electrical Manufacturer’s Association (NEMA) National Fire Protection Association (NFPA) Underwriters Laboratories (UL) or other Listing Organization Occupational Safety & Health Administration (OSHA) National Fire Protection Association (NFPA) # 70, most recent edition as adopted and amended by the authority having jurisdiction (AHJ) as of the date of the Contract International Building Code (IBC), most recent edition as adopted and amended by the AHJ as of the date of the Contract National Electrical Code (NEC) , most recent edition as adopted and amended by the AHJ as of the date of the Contract 1.6.3 Performance and Payment Bonds Upon approval of the contract by the Valley Communications Center’s Administrative Board, the selected Applicant shall furnish one (1) original of the Performance and Payment Bond on the form provided herein, in the amount of 100% of the Contract Price, including any and all adjustments to the Contract Price, as security for the faithful performance and completion of the contract Work. Such bond must be provided in substantially the same form as provided in Exhibit B hereto. Such bond must be executed and sealed by a duly licensed surety(ies) which is registered with the Washington State Insurance Commissioner, and the surety's(ies') name shall appear in the current Authorized Insurance Company List in the state of Washington published by the Office of the Insurance Commissioner. The surety should be bound by an attorney‐in‐fact, preferably a resident of this County, but certainly of the State of Washington. The scope of the Performance and Payment Bond or the form herein prescribed shall in no way affect or alter the liabilities of the Contractor to Valley Communications Center under the terms of the Contract Documents. Valley Communications Center may require the surety(ies) to appear and qualify themselves upon the bond. If at any time Valley Communications Center determines, in its sole judgment, that the surety(ies) are insufficient, Valley Communications Center may require the Contractor to furnish additional surety in form and arrangement satisfactory to Valley Communications Center and in an amount not exceeding that originally required. Payments will not be made on the Contract until sufficient surety as required is furnished. 9 | P a g e 1.6.4 Wages This procurement is subject to Chapters 39.12 and 49.28 RCW, amendments thereto and regulations issued there under, relating to prevailing wages, benefits and other requirements. Applicants shall examine and be familiar with such requirements. No claim for additional compensation will be allowed which is based upon a lack of knowledge or a misunderstanding of any such requirements by the Applicant or a failure to include in its Proposal bid price adequate increases in such wages during the performance of this contract. 1.7 Contract Approval Valley Communications Center’s obligation will commence when the Valley Communications Center’s Administrative Board approves the contract. Upon written notice to the Applicant, Valley Communications Center may set a different contract starting date, and all warranties and price guarantees, and other time sensitive conditions will be adjusted accordingly. Valley Communications Center will not be responsible for any work done by the Applicant, even work done in good faith, if it occurs prior to the contract start date set by Valley Communications Center. 10 | P a g e SECTION 2: PROPOSAL ELEMENTS All Proposals submitted in response to this RFP shall contain the following elements, in the format specified. Valley Communications Center reserves its right, in its sole discretion, to reject any proposal that materially fails to include any or all of the requested elements. 2.1 Project Plan Applicants shall provide a project plan for implementation that outlines their strategy, resources, and schedule for implementation of the console furniture. This plan must take in to consideration the critical nature of dispatching and that during the transition period plan for the project 13 Dispatch (4 Fire Dispatch, 9 Police Dispatch) consoles must remain fully functional at all times during transition. At the same time 11 Call Receiver positions and a Supervisor position must remain fully operational during the transition period at all times. The project plan must contain at a minimum the following deliverables: 
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Development of detailed SOW Prototype/Demo of console furniture (Confirmation of configuration & layout) Finalize Design Furniture Ordering and Manufacturing Implementation plan / Transition plan Removal of existing console furniture Final Acceptance 2.2 Project Documentation Applicants shall submit two floor plans, Option 1 and Option 2. Both floor plans must have the orientation of the communications staff so the end users are not faced in rows. Option 1 floor plan must model the existing floor plan to the Com Room and the Training Lab as shown in Exhibits E and F. Proposers shall submit drawings that depict their proposed furniture as shown within the space. Variance from the attached furniture layout must be described, as to the need for the variance and the justification for any changes. Option 2 floor plan must follow the non‐row orientation and add the following capacity: 
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Four additional call receiver positions Two additional dispatch positions (1 Fire Dispatch and 1 Police Dispatch) One additional supervisor position Two additional training positions (1 Fire Dispatch and 1 Police Dispatch) Must be able to have groups of two for police dispatch and groups of four for fire dispatch. 2.2.1 Project Documentation The Applicant will provide the following sets of documentation to VCC: 11 | P a g e 1. Console furniture specification documents; for each console type (Fire Dispatch, Police Dispatch, Supervisor, Call Receiver). 2. Console furniture User guides; for each console type (Fire Dispatch, Police Dispatch, Supervisor, Call Receiver). 3. Console furniture schematics for all cabling, electrical, networking, subsystem components, grounding, and equipment placement for each console type (Fire Dispatch, Police Dispatch, Supervisor, and Call Receiver). 4. All certification certificates. 2.2.2 Option 1 Specific Documentation 1. Floor Plan 2. 3D drawings of furniture console positions for each console type (Fire Dispatch, Police Dispatch, Supervisor, and Call Receiver). 3. Console furniture schematics for all cabling, electrical, networking, subsystem components, grounding, and equipment placement for each console type (Fire Dispatch, Police Dispatch, Supervisor, and Call Receiver). 2.2.3 Option 2 Specific Documentation 1. Floor Plan 2. 3D drawings of furniture console positions for each console type (Fire Dispatch, Police Dispatch, Supervisor, and Call Receiver). 3. Console furniture schematics for all cabling, electrical, networking, subsystem components, grounding, and equipment placement for each console type (Fire Dispatch, Police Dispatch, Supervisor, and Call Receiver). 2.3 Warranty and Maintenance Applicants shall provide a complete description of the Warranty, Repair, and Maintenance programs for the proposed product. Specify what is covered under warranty and what is not. Include a copy of your service level agreement that contains response and resolution times. Valley Communications Center requests a Warranty of 5 years with Maintenance available for 10 years after the Warranty period has expired. 2.4 General Applicant Information Applicants shall provide a completed Exhibit C, Tab A “General Information Form” in the excel workbook entitled “EXHIBIT C”. 2.5 References Applicants shall provide a completed Exhibit C, Tab B “Reference Form” in the excel workbook entitled “EXHIBIT C”. 2.6 Project Team Experience Applicants shall provide a completed Exhibit C, Tab C “Project Team Experience” in the excel workbook entitled “EXHIBIT C”. 12 | P a g e 2.7 Contractors & Subcontractors Applicants shall provide a completed Exhibit C, Tab D “Contractors & Subcontractors Information Form” in the excel workbook entitled “EXHIBIT C”. 2.8 Suppliers Applicants shall provide a completed Exhibit C, Tab E “Suppliers” in the excel workbook entitled “EXHIBIT C”. 2.9 Applicant Cost Summary Applicants shall provide a completed Exhibit C, Tab F “Cost Summary” in the excel workbook entitled “EXHIBIT C”. 2.10 Requirements Matrix Applicants shall provide a completed Exhibit C, Tab G “Requirements Matrix” in the excel workbook entitled “EXHIBIT C”. 13 | P a g e SECTION 3: FUNCTIONAL AND TECHNICAL ELEMENTS 3.1 General Requirements 3.1.1 Other Items Not Listed Vendors are encouraged to optionally quote any additional items not identified in this RFP that would represent an enhancement to the final delivered product, for consideration by the owner. Vendors are encouraged to list any spare parts or equipment that may need periodic replacement, along with costs for spares. 3.1.2 Implied Requirements Products and services which are not specifically requested in this RFP, but which are necessary to provide the functional capabilities proposed by the proposer, must be included in the proposal. The proposer must include detailed information, including products, services, costs, and how it will affect the implementation in time, quality of service etc. 3.2 Console Requirements 3.2.1 All equipment must be designed for 24/7 x 365 use. 3.2.2 The furniture proposed shall be expected to meet all appropriate industry standards, such as those established under the ADA, ANSI/BIFMA, BSR/HFES 100, ASTM, and UL as well as any applicable regulatory standards. 3.2.3 There must be zero off‐gassing (smells associated with manufacturing) once the equipment has been installed at Valley Com. In accordance with UL Greenguard specifications. 3.2.4 Console design must minimize noise and other environment impacts from other console positions. For example, noise reduction materials used to keep call receiver conversations from overflowing into other 911 calls, and HVAC operating at one console should not be felt at any other console. 3.2.5FurnitureConstruction
Each workstation, when installation is complete, must be solid and stable. Height leveling mechanisms for each workstation are required. The user must be able to move laterally across the entire furniture “pod”. Fabric covered acoustical panels must be incorporated into the furniture design to minimize unnecessary noise in the 911 center. Fabric must be durable and meet all applicable standards for flame resistance. Construction must also meet zone 4 earthquake protection standards. 14 | P a g e 3.2.6WorkSurfaces
3.2.6.1 All surfaces must be non‐porous, non‐glare and of high pressure laminate or solid surface materials of standard color (meaning items readily available, or no “special order” materials). Surfaces should be mark, stand, and scuff resistant, and easy to maintain and clean. All corners and edges will be rounded and properly finished in similar solid surface materials. 3.2.6.2 All proposals must describe the thickness and construction of all surfaces, and must reference industry recognized standards. 3.2.6.3 High pressure laminate shall provide a non‐glare matte finish. 3.2.6.4 Surfaces must be engineered to anticipate the possibility of technicians needing to stand or kneel on console to service equipment and shall be capable of supporting a minimum of 500lbs. static load. 3.2.6.5 All edges must be treated in a replaceable, high impact, low friction (not rubberized that can catch/drag clothing) edging material. 3.2.6.6 Keyboard surface width must accommodate multiple keyboards or other input devices and still provide room for note taking on either right or left hand side. Must be able to accommodate a minimum of 4 keyboards and 4 mice per position. 3.2.6.7 There cannot be anything mounted to the underside of the surfaces. This is to avoid knees bumping into equipment. Vendor responses should show how manufacturer intends to mount standby radios and headset receiver jacks in a way that is accessible, but non‐intrusive into the leg and work areas. 3.2.7LiftSystems
3.2.7.1 All lift systems used to adjust the height must operate smoothly and quietly, and must be driven by pushbutton controlled electric motors. Safety features must be incorporated which prevent injury to the user from jammed or malfunctioning lift platforms; to include anti‐pinch protection. Proposals must describe these safety features in detail. Proposals must describe the lift control system (user interface) that is used to perform adjustments, and describe how the adjustments are made should the lift control system fail. 3.2.7.2 Console must meet Operator Clearance requirements of ANSI/HFES 100. 3.2.7.3 Keyboard surface must lower to at least the 5th percentile “seated female” elbow height dimension (22”) from the floor to the top of the keyboard surface. According to ANSI/HFES 100. 15 | P a g e 3.2.7.4 Keyboard surface must raise to at least the 95th percentile “standing male” elbow height dimension (46.5”) from the floor to the top of the keyboard surface. According to ANSI/HFES 100. 3.2.7.5 Monitor mounting solution must lower to allow positioning of monitors so that the gaze angle of the 5th percentile seated female to the center of the screen ranges between ‐15 degrees and ‐25 degrees from horizontal eye level. In accordance with ANSI/HFES100. 3.2.7.6 Monitor mounting solution must rise to allow positioning of monitors so that the gaze angle of the 95th percentile standing male to the center of the screen ranges between ‐15 degrees and ‐25 degrees from horizontal eye level. In accordance with ANSI/HFES100. 3.2.7.7 Unobstructed legroom of 31” measured from front edge of keyboard surface. 3.2.7.8 Lift systems will be designed to accept uneven load distributions. 3.2.7.9 All adjustments to working surface(s) must be able to be made from the working position. 3.2.7.10 Minimum adjustment speed is 1.4” / second. 3.2.7.11 Lifting motors must not generate more noise than 28 dB(A) 3.2.7.12 A digital height display provided for work surface must be provided so users can easily set the work surface to their desired height. 3.2.7.13 The controls for adjusting lift and environmental systems must be constructed of durable materials not prone to wear under 24/7/365 operation. 3.2.7.13.1 Durable controls should be cleanable without risk of damage. 3.2.7.13.2 Flush mounted and back‐lit are preferred 3.2.7.14 Controls for adjusting lift and environmental systems must be replaceable by VCC technical staff. 3.2.7.15 Console control software loaded on existing Valley Com PCs / equipment will not be acceptable; all console controls must be stand‐alone from existing Valley Communications Center equipment. 16 | P a g e 3.2.8Storage
3.2.8.1 All workstations must each have one under‐counter cubby/shelf style storage unit for personal belongings. Size will be determined by individual vendor designs, but must be at least 15” wide and 20” deep. Cubby storage units are expected to fit beneath the workstation work surface, and must be finished in laminate materials and colors to match the overall furniture design. 3.2.8.2 A second under‐counter storage bin must also be provided. This storage should incorporate vertical shelving for the storage of reference materials (flip charts, map books, training documents, etc.) 3.2.8.3 There must be at least one moveable cup holder available at each position; preferably on an unmoving surface. 3.2.9EnvironmentalSystems
3.2.9.1 All consoles will be equipped with position specific environmental systems. These systems must include an air supply fan system, providing filtered, adjustable (left, right, up, down) louvers for air flow from at least four, variable speed, independently controlled sources per position (two above the work surface, and two below the work surface). All environmental systems must include user controls that are easily accessible by the user. 3.2.9.2 Fan filters shall be user replaceable. 3.2.9.3 Environmental system should have an activity sensor that turns off active cooling, heating, or lighting systems if no user activity is detected within 15 minutes. 3.2.9.4 Console control software loaded on existing Valley Com PCs / equipment will not be acceptable; all console controls must be stand‐alone from existing Valley Communications Center equipment. 3.2.9.5 Heaters must have ceramic heating elements to reduce the risk of fire. 3.2.9.6 All environmental systems must meet UL rating and NFPA fire code for this type of facility. 3.2.10Monitors
3.2.10.1 The user input (keyboard, mouse, etc.) work surface must be able to be moved independently of the monitors themselves. 3.2.10.2 Monitor mounting must be adjustable for field of view, as well as focal length. All monitors should be adjustable with a single user operation. Moving each monitor by hand for necessary adjustments is not acceptable. 3.2.10.2.1 The ability to adjust for tilt is desirable. 17 | P a g e 3.2.10.3 LCD mounts shall provide for VESA 75mm x 75mm and 100mm x 100mm hole patterns, and permit both pan and tilt of monitors. 3.2.10.4 LCD mounting must have space to accommodate all monitors listed in Exhibit J, in any combination of landscape or portrait modes. 3.2.10.5 LCD mounts should be of a quick disconnect type. 3.2.10.6 Monitor system must provide room for additional monitors as the need arises. 3.2.11Lighting
3.2.11.1 Task Lighting Each furniture console must have at least two dedicated, user adjustable task lights. Lights must be high quality design, and must be on durable, adjustable, gooseneck style arms for user positioning. Maximum flexibility in light placement is desired – vendors must describe how the task light system provides this adjustability. Light from the task lamps must render colors as naturally as possible, as well as be independently dimmable. 3.2.11.1.1 Lighting source should be LED. 3.2.11.1.2 Lighting source(s) should be independently dimmable. 3.2.11.1.3 Lighting source should not flicker/cycle at rate that can cause headaches. 3.2.11.1.4 Lighting source should move with the work surface between different height settings. 3.2.11.2 Ambient lighting 3.2.11.2.1 The communications room can be dark in multiple areas. Each furniture console must have dimmable ambient lighting, completely separate from task lighting at the work surface level. 3.2.11.2.2 Each furniture console must have dimmable ambient lighting at the base of the furniture console/floor. 3.2.11.3 Status Lighting 3.2.11.3.1 Vendor must provide a solution that provides status lighting. Status lighting can take the form of a multi‐colored LED light pole, or a glass pane built into the console walls that lights up with different colors depending on agent status. 18 | P a g e 3.2.11.3.2 Proposed status lighting solution must be able to integrate with Intrado Viper/Power911 for phone status, as well as Motorola Gold Elite and Motorola MCC7500 radio consoles. 3.2.11.3.3 Possible call receiver position status: 
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Ready Not Ready On a call Dispatch positions: Ready Keyed Up & Talking Receiving radio traffic Closed Air 3.2.11.4 All lighting must meet UL rating. 3.2.12Radios
3.2.12.1 Currently, the radio select button and external speakers for the Motorola Gold Elite radio console are separate from the core of the console itself. Proposals must provide a solution to keep the Gold Elite console core stored in a secure but easily accessible compartment, separate from the select button and speakers, which should be within easy reach of the console user. 3.2.12.2 Dispatch positions must also have easy to access and logical space for future Motorola MCC7500 deployment. This space must be separate from the existing Gold Elite compartment. 3.2.12.3 Backup radio control stations must be mounted in an unobtrusive location, but still be easily accessible, distinctly audible from left and right stations, and visible at all times. 3.2.13TrainerEquipment
3.2.13.1 Each position must have space available for a trainer to sit with the call receiver or dispatcher, providing adequate field of view so trainer can observe all operations. 3.2.13.2 The training position should be designed to have enough space to mount a monitor, as well as house a mouse and keyboard. 3.2.13.3 This position must have easy access to a grounded power port on level with the work surface, as well as USB connections for mouse and keyboard, video connection, and RJ‐45. 19 | P a g e 3.2.14DividingPanels
3.2.14.1 Must have a .70 NRC (noise reduction coefficient) rating or better. Vendors must provide independent lab certification of noise reduction test results. 3.2.14.2 Dividing panels must be 60 inches high. The top 12” of the divider must be made up of glass to allow visual contact between call receivers, dispatchers, and supervisors. 3.2.14.3 Must include a reliable and durable document/equipment mounting solution. 3.2.14.3.1 Should be able to hold pens, reference documents at eye level, etc. 3.2.15HardwareHousing
3.2.15.1 Console furniture will be able to house all of the equipment listed in Exhibit G, to include PCs, monitors, radio, and phone equipment. 3.2.15.2 Console furniture will be modular in design for ease of reconfiguration and upgrading. 3.2.15.3 Housings shall be actively cooled. Active cooling fans will generate no more than 34dB(A) acoustic noise, and have replaceable filters. 3.2.15.4 Access to the housings shall be from the front and rear for access to the back of PCs. 3.2.15.5 Housings should have internal service lights. 3.2.16CableManagement
3.2.16.1 The cable systems chosen by the vendor must be fully described. All platform height adjustments must be able to be made without individual cable adjustments. Clean appearance and functional cable routing are required. 3.2.16.2 Cable drops, extensions, or bridges shall be included to each fixed equipment storage section, as well as the option and mounting hardware for the same style of cable management if additional storage section modules are installed at a later date. 20 | P a g e 3.2.16.3 Proposed vendor cabling will be “pre‐run” for universal use. USB, speaker, audio, DVI, hdmi, displayport, RJ45 extension cables will be installed during initial deployment of the consoles. The extension cable termination points will easy to access and permanently mounted as “ports” at both ends of the cable (where the PC or equipment is connected, and the user interface connection). 3.2.16.3.1 There pre‐run cable termination points must be replaceable by staff, without the need for a work order from the vendor. 3.2.16.3.2 See Exhibit H for type and quantity of cable runs for existing equipment. There must be enough pre‐run cables to allow for future expansion. 3.2.16.3.3 Pre‐run cabling will be color coded to easily distinguish between systems, such as CAD and phone systems, as well as be labeled for ease of equipment installation. 3.2.16.3.4 Pre‐run network cables must be CAT6 and meet the applicable standards listed below:  ANSI/TIA‐568‐C.0, Generic Telecommunications Cabling for Customer Premises  ANSI/TIA‐568‐C.1, Commercial Building Telecommunications Cabling Standard  ANSI/TIA‐568‐C.2, Balanced Twisted‐Pair Telecommunication Cabling and Components Standard  ANSI/TIA‐568‐C.3, Optical Fiber Cabling Components Standard  ANSI/TIA‐568‐C.4, Broadband Coaxial Cabling and Components Standard 3.2.16.3.5 Pre‐run power cables must meet electrical code requirements as listed in the current edition of the NFPA NEC guidelines. 3.2.16.4 Zip‐ties should not be used to secure cables in the cable management solution 3.2.16.5 A horizontal raceway within each equipment cavity shall be required to provide full console perimeter cable routing. 3.2.16.6 Cables routed within the furniture panel system will not be acceptable 3.2.16.7 Data and power cables should be routed independently to avoid possible interference issues. 21 | P a g e 3.2.17Grounding
3.2.17.1 Consoles will be connected to a common grounding point near the consoles under the raised flooring, and must meet R56 grounding standards. 3.2.17.2 Work surfaces on the operator position desktops that may be touched by the operator should have a resistance to ground measurement of between 106 and 109 ohms when measured using the test method of ANSI/ESD ‐S4.1‐1997 or later. 3.2.17.3 All equipment added to the console for the purposes of network and data distribution should be grounded to the console ground. 3.2.18PowerManagementandDistribution
3.2.18.1 Each furniture console must provide a minimum of 10 AC outlets in the hardware housing area(s); these ports must be on the provided 30 Amp protected circuit. There must also be 10 AC outlets permanently mounted on the work surface (for monitors and temporary equipment); these ports must also be on the provided 30 Amp protected circuit. 3.2.18.2 One 30Amp UPS protected power circuit, and one 30Amp commercial power circuit currently exists for each position. See Exhibit I for floor location of power and network positions. Proposals must describe how vendor provided power centers will connect to these circuits, as well as connect all of the equipment listed in Exhibit G. 3.2.18.3 Power distribution system should consist of permanently mounted power ports. “Daisy chained” power strips placed throughout the furniture console are not acceptable. 3.2.18.4 All AC outlets and cables will use UL listed components with surge protection in‐line. 3.2.18.5 There must be at least 2 available Non‐UPS protected ports on each side of the work surface (4 total ports). 3.2.18.6 There must be at least 2 available UPS protected ports on each side of the work surface (4 total ports), in addition to the 10 ports listed in section 3.2.18. 3.2.19PagingLight
A permanently mounted LED light within the standard field of view is required for the fire dispatch positions, for Valley Communications Center’s paging solution. 22 | P a g e 3.3 Carpet Requirements 3.3.1 Static dissipative carpet must meet a minimum of one million ohms resistance value, but not exceed one billion ohms. 3.3.2 Carpet must also meet all specifications listed in both the Motorola R56 and ATIS O600321.2010 standards. 3.3.3 Carpet must be compatible with Tate subflooring. 3.3.4 Must be removable tiles. Permanently affixed carpet tiles will not be considered. 23 | P a g e