SIZE DWG NO A SH 105X1009 REV 1 6 REVISIONS THIRD ANGLE PROJECTION REV DESCRIPTION DATE APPROVED J. Cunningham C. Danner A. Spamer C. Danner T. Holder 1 Initial Release 12.04.12 2 Updated Appendix B, Section 1.5.2.3 Specification Limits. 04.20.13 3 Updated Document with PCBA Supplier Feedback 05.10.13 C. Danner T. Holder 4 Updated Clerical Errors 06.13.13 C. Danner T. Holder 5 Updated Appendix B, Section 1.5.2.3. Added WOA for Wave and SMT limits 07.31.13 C. Danner T. Holder 6 Added requirement for baking Aqueous Wash PCBAs . Section 5.3 Added C3 Pass/Fail levels 1.5.2.2 Added Definitions of Processed No-clean and Processed Clean PCBA. 12.11.13 T. Holder C. Danner REV STATUS OF SHEETS SH 1 2 REV - SH REV © COPYRIGHT 2002 GENERAL ELECTRIC COMPANY PROPRIETARY INFORMATION - THIS DOCUMENT CONTAINS PROPRIETARY INFORMATION OF GENERAL ELECTRIC COMPANY AND MAY NOT BE USED OR DISCLOSED TO OTHERS, EXCEPT WITH THE WRITTEN PERMISSION OF GENERAL ELECTRIC COMPANY. UNLESS OTHERWISE SPECIFIED DIMENSIONS ARE IN INCHES TOLERANCES ON: 2 PL DECIMALS + SIGNATURES DRAWN Alejandro Spamer, Charles Danner DATE 10/10/12 GENERAL ELECTRIC COMPANY g GE Energy Management Atlanta, GA CHECKED 3 PL DECIMALS + ENGRG ANGLES + ISSUED FRACTIONS + QA APPLIED PRACTICES Electronics Supplier Quality Requirements FIRST MADE FOR: SIZE Energy Management CAGE CODE DWG NO A SIM TO: DT - 1N SCALE 105X1009 SHEET 1 SIZE A DWG NO SH 105X1009 REV 2 6 THIS PAGE INTENTIONALLY LEFT BLANK GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 2 SIZE A DWG NO SH 105X1009 3 REV -6 Contents 1.0 Purpose............................................................................................................................................................................ 5 2.0 Scope ................................................................................................................................................................................ 5 3.0 Definitions and Acronyms .......................................................................................................................................... 6 3.1 Order of precedence ........................................................................................................................................................... 8 4.0 Responsibility .............................................................................................................................................................. 10 5.0 Supplier Approval ....................................................................................................................................................... 11 5.1 Bare Board (PCB) ......................................................................................................................................... 11 5.2 Conformal Coating ..................................................................................................................................... 11 5.3 Washing Circuit Boards ............................................................................................................................. 11 5.4 Material Handling and Electrostatic Discharge (ESD) Protection......................................................... 12 5.5 Business, Technical and SRG Supplier Qualification Surveys ............................................................... 12 6.0 Initial Activities prior to or immediately following Supplier Approval. ........................................................ 13 6.1 Initial Process Technical Review and DFM review .................................................................................. 13 6.2 Design Guidelines/Product Evaluation Test Capabilities/ DFT Review ............................................... 13 6.3 Bill of Material / Approved Vendor List .................................................................................................... 13 6.4 Manufacturer’s Technical Specifications and Material Safety Data Sheet. ........................................ 14 6.5 Process Flow Description........................................................................................................................... 14 6.7 PCB and PCBA Cleanliness Testing Requirements ................................................................................. 15 6.8 In-circuit Test (ICT) and Functional Test (FCT) ......................................................................................... 15 6.9 Lead Trimming ............................................................................................................................................ 16 7.0 Pre-Pilot Approval Requirements ........................................................................................................................... 17 7.1 GE Material Scheduling and Delivery....................................................................................................... 17 7.2 Failure Analysis and Corrective Action System...................................................................................... 17 7.3 Special Process and Testers qualification ............................................................................................................... 18 7.4 First Piece Qualification Report (FPQ) ...................................................................................................... 20 7.5 Process Yield Data/DPMO for Pre-Pilot Run ............................................................................................ 22 7.6 Reliability Qualification Testing ............................................................................................................... 22 7.7 Process Failure Modes and Effects Analysis (PFMEA) ............................................................................ 22 7.8 Quality Control Plan ................................................................................................................................... 25 7.9 Gage R&R and CTQ Capability Studies..................................................................................................... 25 7.10 Supplier Process Quality Data Plan ...................................................................................................... 25 7.11 Ionic Chromatography Testing Board and Process Cleanliness....................................................... 25 7.12 Shipping Package .................................................................................................................................... 26 8.0 Pilot/Production Approval Requirements ............................................................................................................ 28 8.1 Production Readiness Review ................................................................................................................... 28 © COPYRIGHT 2002 GENERAL ELECTRIC COMPANY PROPRIETARY INFORMATION - THIS DOCUMENT CONTAINS PROPRIETARY INFORMATION OF GENERAL ELECTRIC COMPANY AND MAY NOT BE USED OR DISCLOSED TO OTHERS, EXCEPT WITH THE WRITTEN PERMISSION OF GENERAL ELECTRIC COMPANY. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 3 SIZE A DWG NO SH 105X1009 4 REV 6 8.2 CTQ data in Supplier Process Quality system. ....................................................................................... 28 8.3 Closure of FPQ Requirements ................................................................................................................... 28 8.4 Closure of PO items .................................................................................................................................... 28 8.5 Pilot samples shipment.............................................................................................................................. 28 8.6 Agency Approvals....................................................................................................................................... 28 9.0 Production - Continuing Requirements ................................................................................................................ 29 9.1 Production Reliability Audits..................................................................................................................... 29 9.2 Environmental Stress Screening (ESS) and Highly Accelerated Stress Screening (HASS) ................. 29 9.3 Supplier Process Quality Data Flow ......................................................................................................... 29 9.4 Quality Control ........................................................................................................................................... 29 9.5 Board and Process Cleanliness Audit....................................................................................................... 31 9.6 Full Traceability .......................................................................................................................................... 32 9.7 Incoming Inspection and Spot Buy Process. ........................................................................................... 33 9.8 Bow & Twist and dimensional inspection (PCBA with BGA only) ........................................................................ 33 9.9 Change control process ............................................................................................................................. 34 9.10 Solder paste printing inspection ........................................................................................................... 34 9.11 BGA Underfill Requirements....................................................................................................................................... 34 9.12 Solder joint and component placement inspection ............................................................................ 35 9.13 Rework Process ....................................................................................................................................... 35 9.14 GE Site Quality Targets (PPMs) .............................................................................................................. 36 9.15 Quality Management system and Internal Audits ............................................................................. 38 9.16 GE Surveillance Audits ........................................................................................................................... 38 9.17 ROHS/REACH Certification process ...................................................................................................... 38 10.0 Agility Specification ................................................................................................................................................... 40 10.1 Supplier Responsiveness to Quality Events......................................................................................... 40 11.0 Electronics Quality Checklist ................................................................................................................................... 41 12.0 Supplier Confirmation ............................................................................................................................................... 42 13.0 Records .......................................................................................................................................................................... 43 14.0 Appendix Section ........................................................................................................................................................ 44 Appendix A RASI Chart ..................................................................................................................................................... 44 Appendix B: PCB/PCBA Cleanliness Specification ......................................................................................................... 45 Appendix C: Production Reliability Audit Testing (PRAT) Specification ................................................................... 51 GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 4 SIZE A 1.0 DWG NO SH 105X1009 5 REV 6 Purpose This document outlines the quality requirements for the different stages of development of an electronics assembly produced for GE Energy Management applications. 2.0 Scope The scope of this document is to mandate the minimum requirements for all CM’s manufacturing PCBA’s to GE Energy Management sites. Additional requirements can be defined by each GE Energy Management site or business in form of GE Engineering Technical Specifications or as notes on GE drawings. Product and process quality standards must meet all requirements specified in this document and documents listed below for product performance per IPC 610 Class 2, unless otherwise specified by site or drawing. The latest version applies, unless other specified. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 5 SIZE DWG NO A SH 105X1009 6 REV 6 3.0 Definitions and Acronyms Reference Documents The most recent revision of the referenced documents applies: Terms and Definitions IPC-T-50 Terms and Definitions Interconnecting and Packaging Electronic Circuits ANSI/EIA-649 National Consensus Standard for Configuration Management Test Methods IPC-TM-650 Test Methods Manual Acceptance IPC-A-610 Acceptability of Electronic Assemblies Assembly J-STD-001 Requirements for Soldered Electrical and Electronic Assemblies IPC-7912 Calculation of DPMO and Manufacturing Indices for Printed Wiring Assemblies IPC-9261 In-Process DPMO and Estimated Yield for PWAs Solderability J-STD-002 Solderability Testes for Components Leads, Terminations, Lugs, Terminals and Wires J-STD-003 Solderability Tests for Printed Boards Assembly Support J-STD-609 Marking and Labeling of Components, PCBs and PCBAs to Identify Lead (Pb) Pb-Free and Other Attributes and Devices IPC-7711/7721 Rework, Repair and Modification of Electronic Assemblies Flux/Solder J-STD-004 Requirements for Soldering Fluxes J-STD-005 Requirements for Soldering Pastes J-STD-006 Requirements for Electronic Grad Solder Alloys and Fluxed and Non-Fluxed Solid Solders for Electronic Soldering Applications Adhesives IPC-SM-817 General Requirements for Dielectric Surface Mounting Adhesives IPC-CA-821 General Requirements for Thermally Conductive Adhesives Conformal Coating IPC-CC-830 Qualification and Performance of Electronic Insulating Compound for Printed Board Assemblies Components J-STD-020 Moisture/Reflow Sensitivity Classification of Plastic Surface Mount Devices J-STD-033 Packaging and Handling of Moisture Sensitive Non-hermetic Solid State Surface Mount Devices Regulatory IPC-1751 Generic Requirements for Declaration Process Management IPC-1752 Material Declaration Management Handling JS625-A Requirements for Handling ESDs Devices ANSI/ESD S20.20 Electrostatic Discharge Control Program Standard Qualification EM-SRC-0001 Supplier Quality Requirements 7.4.2-EM-P001 Qualification of Sourced Direct Material GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 6 SIZE DWG NO A SH 105X1009 7 ALT AVL BOM CM DFM DFX EAU EQ ESD FPQ NCA OEM PCB PCBA PFMEA QCP QMS RCA RPN SPQ SQE SRG TRS REV 6 - Accelerated Life Test (85/85 Chamber Test) - Approve Vendor List - Bill Of Materials - Contract Manufacturer - Design for Manufacturing - Design for Manufacturing and Testability Excellence - Estimated Annual Usage - Electronics Quality - Electrostatic Discharge - First Piece Qualification - Non-Conformance Assessment - Original Equipment Manufacturer - Printed Circuit Board - Printed Circuit Board Assembly - Process Failure Mode Effects Actions - Quality Control Plan - Quality Management System - Root Cause Analysis - Risk Priority Number - Supplier Process Quality System – Supplier Quality Engineer - Supplier Responsibility Guidelines - Technical, Regulatory, and Standards Traceability – The ability to determine the history, location, application, processing conditions and/or composition of a product by means of documented recorded identification. Record – Document stating achieved results or providing evidence of performed activities. Audit – Independent review and examination of records and activities to assess the adequacy of system controls, to ensure compliance with established policies and operational procedures, and to identify deficiencies in controls, policies or procedures for corrective and preventive action. Audit Criteria – Set of policies, procedures, work instruction or requirement used as a reference. Audit Finding – Result of the evaluation of the collected audit evidence against audit criteria. Audit findings can indicate either conformance or nonconformance with audit criteria or opportunities for improvement. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 7 SIZE A DWG NO SH 105X1009 8 REV 6 Containment – Actions taken to minimize the GE Energy Management and customer risk associated with a nonconformance. Containment actions apply to product, process or material in which the nonconformance was detected as well as similar products or product families in which the nonconformance may occur. Continuous Improvement – Recurring activity to increase the ability to fulfill requirements. The process of establishing objectives and finding opportunities for improvement is a continuous process. Correction – Actions to repair, rework or replace the detected nonconformance, defect or other nondesirable situation. Corrective Action – Action taken to eliminate the cause(s) of an existing nonconformance, defect or other non-desirable situation to prevent recurrence. Procedure – Documented statement of QMS process requirements. Unlike a Work Instruction, a procedure does not state how the process must be performed. Process – Set of interrelated activities which transform inputs into outputs. Product – The result of a process. Whenever the term “product” occurs, it can also mean “service”, or any deliverable associated with fulfillment of a contract. Quality Management System – Management system to direct and control an organization with regard to quality. Requirement – Need or expectation that is stated, generally implied or obligatory. Root Cause – A cause of an incident, which, if it had not occurred, would have prevented the incident. Through this document the term Contract Manufacturer (CM) and the term Supplier are used indistinctively and are considered of equivalent meaning. 3.1 Order of precedence If this specification conflicts with other documents, the following order of precedence must apply: 1. Purchase order 2. PCBA Assembly drawing package including: 1.0 Diffusion note (list of applicable design documentations) including : Approved Material List/Bill Of Material Assembly Drawing Pick Place data or ODB file Schematics Prints Mechanical Drawing GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 8 SIZE A DWG NO SH 105X1009 9 REV 6 Visual Control Drawing Gerber File for PCB manufacturing (Solder masks, Copper layers) Drilling File for PCB manufacturing Paste Masks ITS (Industrial Specification Test) 3. This specification 105X1009 4. Documents referenced in this specification GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 9 SIZE A DWG NO SH 105X1009 10 REV 6 4.0 Responsibility As described in Procedure. In general, copies of all required documents must be submitted by email to the SQE by the Contract Manufacturer (CM). All documents submitted to GE must be in English. Acceptable formats are Adobe PDF, Microsoft Excel or Microsoft Word. Certain documents may be submitted by CM by attaching them to the Clear Orbit tool, Quality module eSDR system maintained by GE. Process information is submitted by the CM by type information into the Supplier Production Quality (SPQ) system, a web based application maintained by GE. In section 11 of this document, there is a checklist that can be used to access the status of the required requirements and activities. Prior to each NPI program, this checklist should be reviewed and a status assigned to each task. Review of this checklist needs to be scheduled by the CM at least two weeks prior to each build to support the build schedules. Status • Red (R) •Yellow (Y) •Green (G) Meaning Task is incomplete and must be completed before proceeding. Build cannot continue until the task has been satisfactorily completed. Task is incomplete, but may be completed at a later specified date. Build may continue, but must be reviewed before proceeding to the next step. Task is complete. On the last page of this document, The CM’s Quality Manager and Operations Manager are required to acknowledge that he/she read and understood the Electronic Quality Requirements listed in this document. The signed document needs to be sent to the GE Project SQE via email or fax before Prototype parts are built at the CM. Appendix A shows a RASI chart that defines responsibilities for each task or requirement from this document. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 10 SIZE A DWG NO SH 105X1009 11 REV 6 Procedure 5.0 Supplier Approval 5.1 Bare Board (PCB) Only GE Energy Management approved PCB suppliers may be used for circuit board assemblies. Other PCB suppliers can be proposed at the beginning of the project. To be considered, alternate PCB suppliers must meet the following conditions: 1. Become an approved and qualified PCB supplier for GE Energy Management. 2. May have a cost advantage to other qualified vendors listed on AVL. See PCB Qualification and PCB Cleanliness Requirements on sections 6.6 and 7.11. 5.2 Conformal Coating When Conformal Coating is required by GE Energy Management: When technically feasible, the preferred application method is Spraying by automated machine, except otherwise stated in GE drawing. The preferred coating should be per masking drawing or BOM, if not specified, Dow Corning 3-1953. PCBAs must be clean of any flux residue before Conformal Coating process, a wash step is recommended. Other coatings can be proposed at the beginning of the NPI program. To be considered, alternate conformal coating materials recommended meet the following conditions: 1. Be composed of 100% solids with low or no VOC content. 2. Be UL approved. 3. May have a cost advantage to preferred coating. 5.3 Washing Circuit Boards When GE Energy Management does not explicitly specify use of wash process or when there are no process limitations due to solder paste/flux combination, it is preferred that PCBA are built using a process that does not require washing the final assembly. However, if after a review of the process a wash step is required, it must meet the following requirements: 1. The equipment must be capable of continuously monitoring the wash water as well as waste water and have the capability to automatically turn off or trip alarm if cleanliness limits of the wash water or waste water are exceeded. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 11 SIZE A DWG NO SH 105X1009 12 REV 6 2. De-ionized water is mandatory, Tap water is not acceptable. De-ionized water resistivity level must be greater than ten mega ohms per centimeter (>10 Mohms/cm). 3. If saponifier is needed to meet the cleanliness requirement in Section 7.11, Care must be taken to specify the correct saponifier by CM. The residues that are to be removed must be analyzed and understood in order to select the correct saponifier and the appropriate concentration. 4. The PCBA bill of materials (BOM) must be analyzed to ensure that components will not be damaged. 5. All PCBAs that have been Aqueous Washed are required to have a minimum baking time of 1 hour at 65C unless otherwise waived by GE Supplier Quality organization. 5.4 Material Handling and Electrostatic Discharge (ESD) Protection CM must establish an ESD control program in accordance with ANSI/ESD S20.20. An internal ESD audit schedule must be executed and corrective actions must be planned and closed in a timely manner in case of any finding. ESD audits may be performed by certified ANSI/ESD S20.20 external agency, if internal audits are not performed. Specific information on how to handle ESD sensitive devices is in JEDEC JESD625-A ESD protection must be worn by all persons on GE dedicated lines at CM site. PCBAs must not be subjected to stress or strain beyond the limits specified in IPC-JEDEC9704, Appendix A. The supplier must protect PCBs from environmental, handling, and storage damage. 5.5 Business, Technical and SRG Supplier Qualification Surveys In case of a NPI program requiring an approval of a new vendor or on current projects requiring approval of an alternate CM, the following three surveys must be conducted by GE Sourcing and/or GE SQE to assess PCBA manufacturer capabilities: Business Survey, Electronics Technical Audit (also known as Commodity Assessment or Technical Survey) and depending on manufacturing site location (i.e. Low Cost Country), a SRG (EHS) survey. CM must achieve a score of 90% or greater on the GE Business survey and 80% or greater on the GE Electronics Technical Audit. In case of a score lower than 80% in any survey, CM must present an action item list with corrective actions, implementation date and owner and a second survey must be scheduled by GE SQE in less than 180 days to validate corrective actions have been implemented and closed and survey score will be re-assessed. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 12 SIZE A DWG NO SH 105X1009 13 REV 6 An SRG/EHS audit will be required if CM Manufacturing Location is based in a region which requires an audit. CM must have no red flags on SRG/EHS audit to be qualified as GE Supplier. On NPI programs these surveys should be conducted by GE Energy Management Sourcing and/or Supplier Quality personnel prior to awarding a contract. GE Energy SQE will define frequency of future audits and surveys on the Supplier Surveillance Plan for the specific GE Energy Management manufacturing location or Commodity. For use of GE personnel, Survey Checklists can be found in eSMS SQ Library. 6.0 Initial Activities prior to or immediately following Supplier Approval. 6.1 Initial Process Technical Review and DFM review Includes Review of part technical requirements and CM's proposed production and quality control process. Includes FMEA on manufacturing, assembly and testing processes to identify potential risks. Includes capacity assessment of proposed processes. The CM should present a complete Design for Manufacturing (DFM) report at this time for PCBA and PCB Layout. 6.2 Design Guidelines/Product Evaluation Test Capabilities/ DFT Review Specific design guidelines required in order for designs to be built in the factory. Specify any limitations such as PCB trace line width, maximum PCB sizes, component sizes the equipment can handle. A Design for Testability (DFT) report is required at this time. DFT report should include Test and evaluation capabilities (i.e. number of test chambers, capacity, and temperature/humidity capabilities, availability of electrical testers/fixtures like ICT and/or Flying Probe and/or FCT, etc.). GE Technology team will decide which CAD format should be used for design related files. 6.3 Bill of Material / Approved Vendor List GE restricts purchasing of components to only those manufacturer part numbers specified in the PCBA drawing or the GE approved vendor list. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 13 SIZE A DWG NO SH 105X1009 14 REV 6 A detailed Bill of Material and Authorized Vendor List must be generated for each project from CM system. Excel Format is preferred. GE Engineering team must be responsible to generate BOM or approve BOM in case design is outsourced. Should include complete identification of materials including manufacturer or subtier supplier complete part number (also called order code) and packaging codes (e.g. tape and reel). No single source components are allowed, where technically/logically possible. Having three alternate vendors per component is recommended. Alternate components on BOM/AVL must be tested according to GE Energy Management qualification requirements, 7.4.2-EM-P001 Qualification of Sourced Direct Material and GE Energy Management Supplier Quality Requirements, EM-SRC-002, component and/or circuit board assembly. CM is responsible to purchase Electronic Components directly from OEM and/or OEM authorized distributors and must not be purchased from Brokers and/or unauthorized OEM distributors. In case CM requires the purchase of components from non-authorized supply channels a SDR request must be submitted via SDR system (ClearOrbit), link to ClearOrbit system: https://www1.ge-energy.com/scp/endeavour/disclaimer.do 6.4 Manufacturer’s Technical Specifications and Material Safety Data Sheet. MSDS are required for all process materials including: Solder, flux, adhesives, conformal coating. Other chemicals used in the manufacturing process. Flame retardants - detailed chemical composition is required for all components using Flame retardants. 6.5 Process Flow Description. Include detailed description of equipment including make and model. Describe equipment layout and factory arrangement. Include description of manufacturing and inspection steps. Include high level documentation number for each process step. CM is required to provide latest IPC forms IPC-1710 and IPC-1720 for submission in the First Piece Qualification. 6.6 PCB Qualification The PCB must comply with IPC-A-600 Class 2. The Qualification of PCB must comply with following requirements: GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 14 SIZE A DWG NO SH 105X1009 15 REV 6 Base Material Certificate 100% inspection report including : o Boards edges o Holes and plated through holes o Printed contacts o Thickness of metallic coating o Holes diameters o Bow & Twist o Peel Strength Electrical Test (Continuity, Insulation) Solder mask characteristics Process Flow chart Control Plan PFMEA if required from the dedicated check-list Solderability test as per IPC-J-STD-002 Cleanliness test according to Section 7.11 6.7 PCB and PCBA Cleanliness Testing Requirements PCB/PCBA Cleanliness data on existing production is required. GE Energy Management prefers data from ionic chromatography testing performed as specified in the IPC-TM650 test methods manual. Refer to section 7.11 of this document for Cleanliness Specification. 6.8 In-circuit Test (ICT) and Functional Test (FCT) Where technically feasible, all electronic assemblies must pass an in-circuit test (ICT) and functional test (FCT). GE must approve in written form any deviation to this requirement via formal eSDR process using ClearOrbit system or similar formal deviation approval procedure. When required by GE, a complete design review of ICT and FCT must be performed. Refer to section 7.3 Qualification of ICT/FCT testers for requirements to release electrical testers to production. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 15 SIZE A DWG NO SH 105X1009 16 REV 6 6.9 Lead Trimming Component leads must not be cut after soldering processes where possible. Approval from SQE by 6.2.3A is needed for exceptions based on DFM or DFT. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 16 SIZE A DWG NO SH 105X1009 17 REV 6 7.0 Pre-Pilot Approval Requirements 7.1 GE Material Scheduling and Delivery CM must know and understand GE scheduling and logistics procedures. This information is contained in Purchase Order documentation that CM should receive from GE Sourcing. CM must become familiar with their GE Site material scheduler(s), customs agent, and warehouse contacts. Contact GE Sourcing for detailed logistics requirements that begin with Pilot part deliveries. In some occasions, Customer Service parts are ordered by separate purchase order and include different logistics. CM must know their Customer Service parts buyer and logistics required. 7.2 Failure Analysis and Corrective Action System The CM is required to have a well implemented Return Material Authorization (RMA) system in order to approve and track rejected material returns from GE Energy Management. CM is responsible for shipping and analysis (laboratory) expenses for all rejects being returned for failure analysis on confirmed rejects. The CM must provide the return procedure for GE to follow to ensure tracking of all failures. It is important that this procedure works quickly and smoothly. The CM is required to have a defined and working failure analysis and corrective action system. Failures identified at GE manufacturing facilities will be returned to the CM for analysis and corrective action. Each failure returned to CM or agreed to have repaired must be tracked, analyzed, and have a corrective action implemented before closing the report. Failure analysis laboratory must have adequate equipment to perform: o Autopsy Analysis Level 1: To confirm that the suspect PCBA is defective. o Autopsy Analysis Level 2: To confirm which component or process is causing the assembly to be defective. In case of subtier supplier quality issue, CM must send defective components to subtier supplier or 3rd party external laboratory if failure rate is above one percent (1%) of total failure returned in RMA shipment for: o Autopsy Analysis Level 3: To confirm root cause of component malfunction. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 17 SIZE A DWG NO SH 105X1009 18 REV 6 7.3 Special Process and Testers qualification Each new Supplier production line and/or revised combination of solder and cleaning process must be qualified. Any change in type or modification of soldering or cleaning equipment (reflow oven, wave solder, wash, hand solder, rework, etc.) or change in materials used in these processes must require requalification. Because the thermal profile, amount of flux, and wash efficiency, (if washed) vary, material manufacturer’s test data is not acceptable. Profiles should be established for each GE PCBA to insure the flux is properly activated, components are not thermally stressed, and proper solder joint formation is achieved. The appropriate number of thermocouples or temperature labels must be applied to the top and bottom of the PCBA to insure these requirements are met. Infrared sensors could also be used. Where multiple reflow ovens or wave solder machines are used in a work cell, an individual profile must be qualified on each machine. Changes to the PCBA design, the reflow oven, wave solder machine or processes, must require the Supplier to review the profile to insure the requirements as stated are met. Profiles must be archived for at a minimum of three (3) years and available for GE review upon request. The data record must define all applicable machine parameters and serial numbers, thermocouple locations, PCBA part number and revision, date, and the person performing the profile. All soldering materials (solder paste, wire, bars, and fluxes) must be compatible with other materials used. The minimum data required are: Solder wave: Configuration of the measurement process o Pallet configuration o Location of temperature sensor o Certificate of calibration of temperature sensor used for Profile board o Acquisition data system Temperature Profile of following Key Characteristic’s : o Preheat ramp rate top & bottom PCB & comp (°C/sec) o Preheat temperature top & bottom – PCB (°C) o Solder contact dwell time (sec) GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 18 SIZE A DWG NO SH 105X1009 19 REV 6 o Bottom side component temperature delta (preheat to solder immersion) (C°) Velocity of Carrier Solder bar configuration (composition) Wave configuration (lambda/chip) Identification of the profile board Storage conditions of the profile board X ray inspection (if applicable) Solder Wave Machine Reference Number Maintenance plan Solder Bath Analysis Reporting (minimum of monthly per machine) Reflow oven: Configuration of the measurement process o Frame configuration o Location of temperature sensor o Certificate of calibration of temperature sensor o Acquisition data system Temperature Profile of following Key Characteristic’s : o Maximum Temperature (°C) o TAL (sec) o Temperature Ramp rates (°C/sec) o Liquidous temperature (°C) Velocity of Carrier Solder paste configuration (composition, thickness) Identification of the profile board Storage conditions of the profile board X ray inspection (if applicable) Oven Reference Machine Number Maintenance plan GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 19 SIZE A DWG NO SH 105X1009 20 REV 6 Hand solder: The solder must be minimum qualified according to supplier training plan based on IPC-A-610 standard. Solders dedicated to rework operations must be qualified according to IPC-7711/21. Pick & Place Standard PCBA as tool description Standard Program Pick & Place Reference Machine Number Maintenance plan Coating Environment conditions (housing, temperature, humidity, compressed air) ESD compliance Cleaning Procedure and Material Curing Process Masking procedure Varnish preparation (composition of components) Varnish application with records of Key Characteristics Adherence test (per manufacturing requirement) Thickness measurement ICT and FVT Qualification Testers must be qualified per the SI500116. Source files for the test program, test library elements, and test fixture design documents must be provided to GE on request. 7.4 First Piece Qualification Report (FPQ) GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 20 SIZE A DWG NO SH 105X1009 21 REV 6 Prior to Purchase Order for First Piece Samples, GE SQE or GE Buyer will inform CM of First Piece Qualification Requirements, sample quantity and due dates. Prior to shipping Pre-Pilot parts, a First Piece Qualification Report must be electronically submitted via email to GE SQE for analysis and consideration of approval. At minimum, FPQ Reports require 5 samples and the following requirements to be completed: Measurement of all dimensions specified on the GE released drawings (i.e. Gerber files, bare PCB drawing, Assembly drawing, etc.). Verification that all components match the vendor and part number listed on the GE master or approved Bill Of Material /Approved Vendor List (BOM/AVL). Verification that all drawing notes are in compliance Verification of the correct software revision with checksum if applicable. When requested by GE SQE, a Capability study with Gage Repeatability Reproducibility (GRR) study on Critical To Quality (CTQ) parameters as specified on the drawings. Process yield at all major manufacturing steps with Pareto of defects. Complete and up to date control plan and process Failure Mode Effects Analysis (PFMEA) Any changes affecting the form, fit, function, or manufacturing process and procedures must require new first piece reports and samples to be submitted. Refer to GE Energy Management Supplier Quality Requirements EM-SRC-002 for additional Qualification requirements available at the following link: http://site.ge-energy.com/about/suppliers/en/document.htm GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 21 SIZE A DWG NO SH 105X1009 22 REV 6 7.5 Process Yield Data/DPMO for Pre-Pilot Run Inspection procedures must be in accordance with IPC-A-610, Class 2 or as specified by GE site. Process first pass yield and DPMO for reflow, wave solder, ICT, FCT and final inspection must be monitored and recorded for the Pre-Pilot run of parts. Data must be included as an attachment to the First Piece Report since many times the first piece parts are produced at the same time as the Pre-Pilot run. At a minimum the report must include the number of boards produced vs. number failed at each station (PPM) and a summary of the total quantity of defects (DPMO). The top 5 defects need to be summarized in pareto charts along with any applicable corrective actions. 7.6 Reliability Qualification Testing Reliability testing will be managed and performed by the CM as defined in the PCBA drawing and/or specification. 7.7 Process Failure Modes and Effects Analysis (PFMEA) CM must conduct and present a process FMEA. All high-risk FMEA items must be addressed in the Quality Control Plan. There must exist, an internal best practice document and communication process that is utilized in the PFMEA development. The process must include documentation and data which explains how the PFMEA numbers/rankings were developed. In case CM needs some guidance on how to develop PFMEA rankings, please contact GE SQE or use as reference the following Table of PFMEA Rankings for Electronics (PCBA) manufacturing. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 22 SIZE A DWG NO SH 105X1009 23 REV 6 RATING DEGREE OF SEVERITY LIKELIHOOD OF OCCURRENCE 1 Customer will not notice Likelihood of occurrence is 1 PPM the adverse effect or it is remote insignificant. (No Impact on Form, Fit, or Function) 3 5 7 10 Customer will experience annoyance due to the slight degradation of performance. (Customer will need to conduct Rework or Sorting.) Low failure rate without 100 PPM supporting documentation Customer is made uncomfortable or their productivity is reduced by the continued degradation of the effect. (Customer will need to scrap parts or be subject to warranty costs) High degree of customer dissatisfaction due to component failure without complete loss of function. Productivity impacted by high scrap or rework levels. Customer endangered due to the adverse effect on safe system performance without warning before failure or violation of governmental regulations Relatively moderate failure 200 PPM rate with supporting documentation Relatively high failure rate 500 PPM with supporting documentation Assured of failure based on warranty data or significant DV testing 1,000 PPM ABILITY TO DETECT Sure that the potential failure will be found or prevented before reaching the next customer. (Defect is Obvious and can be kept from affecting the customer.) Low likelihood that the potential failure will reach the next customer undetected. (Automated inspection built into process, such as a machinebased vision system. Or, process control monitoring is established. ) Moderate likelihood that the potential failure will reach the next customer. (Manual inspection built into process. This includes humanbased visual inspections.) Poor likelihood that the potential failure will be detected or prevented before reaching the next customer. (Audit and/or Sampling Plan established.) Absolute certainty that the current controls will not detect the potential failure. (Not Detectable) 100% 95% 85% 70% < 50 % Table of Suggested PFMEA Rankings for Electronics (PCBA) manufacturing This process must be reviewed periodically for effectiveness and must include continuous improvement and lessons learned. All PFMEA concerns must have descriptions of current controls and recommended actions. Mistake proofing potential failure modes and controls must be identified in the PFMEA. The PFMEA is a living document and must be traceable to process changes. These documents must contain the special Product/Process characteristics agreed to and identified by the Qualification Team. The Process FMEA (PFMEA) must reflect the entire manufacturing process from receiving through shipping. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 23 SIZE A DWG NO SH 105X1009 24 REV 6 The CM must ensure all failure modes observed during pre-production runs are captured on the PFMEA. The CM must ensure failure occurrence and the detection ability of these failures, observed during pre-production runs correlate with the occurrence and detection numbers documented on the FMEA. PFMEA Criteria: For all Process Failure Mode and Effects Analysis (PFMEA) documentation, the following criteria recommended to be used to identify the need to take corrective action: Rolling Top 20 Rule: Using the RPN score, pareto the failure mechanisms and address the top 20% RPN value that are in Zone I and II. (i.e. 80/20 rule). Referring to Chart 1 PFMEA Risk Zones, special attention must be given to: Zone I. RPN’s that have a Severity ≥ 9 regardless of RPN value, Occurrence level, or Detection level. Zone II. RPN's that have a Severity ≥ 5 and an Occurrence ≥ 2, regardless of Detection level and RPN value. Zone III. Detection = 10. (The potential defect is allowed to leave the plant and reach the field). Chart 1 - PFMEA Risk Zones GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 24 SIZE A DWG NO SH 105X1009 25 REV 6 7.8 Quality Control Plan Must be submitted during First Piece Qualification and include a detailed list of all process steps to include all inspections, tests and audit plans ensuring production conformance to specifications; all internal and external CTQ checks must be identified. Reaction plan showing actions the operator has to take when non-conforming product is found must be included. For NPI programs, a Safe Launch Quality Control Plan may be required by GE SQE. The following processes must be controlled using Statistical Process Control : o Solder Paste Height and Volume (Continuous variable) o Deionized Water Washing (Continuous variable) o PCBA Process Cleanliness (Discrete variable) 7.9 Gage R&R and CTQ Capability Studies 7.10 When requested by GE, a Gage R&R study using ANOVA method is required for critical operations (i.e. visual inspection, test, dimensional checks, etc.). When requested by GE, Capability studies are required to be performed for each CTQ. Critical Internal process parameters can also be considered as CTQ on SPC system when requested by GE SQE. The minimum sample size for computing the capability (Cpk) must consist of 30 parts made up of 6 logical subgroups of 5 consecutively made parts each. Subgroups are selected in a way as to maximize the exposure to varying conditions. Supplier Process Quality Data Plan CM must provide a plan which ensures regular data collection, analysis and reporting into the GE SPQ system for all CTQs and noted dimensions with sample size, frequency, and a person responsible for SPC data submissions that must be agreed to and entered in the control plan. Frequency of data reporting is dependent upon CM's production plan to meet GE's production requirements and will be approved by GE Supplier Quality team. 7.11 Ionic Chromatography Testing Board and Process Cleanliness Incoming PCB and processed board cleanliness levels must be proven to meet the specifications of Ionic Chromatography test procedure as defined per IPC-TM-650 2.3.28. prior to receiving approval to ship pre-pilot parts. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 25 SIZE A DWG NO SH 105X1009 26 REV 6 Ionic Chromatography and WOA limitation level must not be greater than GE Specification Table 1 in Section 14 Appendix B or as specified by GE Engineering per part drawing or per GE specific site board cleanliness specification. PCBA Cleanliness testing specification is outlined in Section 14 Appendix B. Ionic Chromatography test must be performed at a GE approved laboratory site. Approved Laboratories for Ionic Chromatography testing are listed below or as specified by GE SQE: FORESITE, INC. 1982 S. Elizabeth Street Kokomo, Indiana USA 46902 765-457-9033 www.residues.com 7.12 Shipping Package A package sample must be delivered to the receiving site for approval prior to Pre-Pilot build. Packaging must adequately protect parts and satisfactorily meet Ship Test requirements per Fed Ex test as defined in Cycle II, Schedule C (FedEx). Fedex Ship Test.pdf Packages should have dividers inside to separate individual PCBAs Individual PCBAs must be stored in an ESD-safe package. ESD-safe packages (i.e. Dissipative Metallized Shielding Bags/Conductive Cardboard) must have a surface resistivity value of less than 1x10^11 ohms @100 volts or per GE Engineering Site Specification. When qualifying Anti-static Shielding bags type III, these must be tested according to MIL-B-81705C standard. When Pallets (set of boxes) are requested, palletizer plastic must cover 100% of the area of the pallet to avoid water damage to packages and PCBAs. Individual package weight maximum is 35 pounds. Packages are to be palletized (GE preferred method) and shipped on pallets made from materials approved by the materials manager of the receiving site. Refer to EM-SRC-0005 – Marking Packaging Preservation and Shipping Requirements latest revision or specific GE site specific Packaging Requirements. Each package must at a minimum be labeled with the following information: The GE Part number with revision number The GE Supplier code GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 26 SIZE A DWG NO SH 105X1009 27 REV 6 Box Quantity Box Number Manufacturing Date (Box Pack Date) PO Number GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 27 SIZE A DWG NO SH 105X1009 28 REV 6 8.0 Pilot/Production Approval Requirements 8.1 Production Readiness Review To be conducted to ensure: All qualification steps are completed and all action items are closed. Ramp-up and inventory build plans are in place. All issues with respect to access of GE scheduling, payment, and quality computer systems have been resolved. Shipping, CM Distribution Center, and customs issues resolved. 8.2 CTQ data in Supplier Process Quality system. Initial data on all CTQs from either the capability study or pilot run at CM must be entered into SPQ - a web based application for monitoring CTQs, prior to GE's "BR3" review (per GEEQMS 7.0.2). 8.3 Closure of FPQ Requirements Close all Open First Piece Qualification requirements; all requirements that received a conditional approval in the initial FPQ submittal must be closed. GE SQE may require CM to re-submit the First Piece Qualification Report and samples if any FPQ requirement is not met at this stage. 8.4 Closure of PO items Close all Remaining Open issues related to GE Production purchase orders received. 8.5 Pilot samples shipment Ship Pilot controls using the defined logistics procedures per GE purchase orders. Only the GE buyer can authorize shipment of pilot or production parts by another method. 8.6 Agency Approvals CM is responsible to provide access and to support Agency Approvals (UL, CE, etc.) certifications at a certified agency lab in case they are required by GE Energy drawing. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 28 SIZE A DWG NO SH 105X1009 29 REV 6 9.0 Production - Continuing Requirements 9.1 Production Reliability Audits Production Reliability Audits (PRAT) Testing Specification requirements must be followed in cases where GE Energy Management requests per the drawing. Test methods and detailed specifications of PRAT testing will be provided by GE Engineering team in charge of the project. PRAT testing specification is outlined in Section 14 Appendix C. 9.2 Environmental Stress Screening (ESS) and Highly Accelerated Stress Screening (HASS) ESS and HASS must be followed in case GE requests them per the drawing based on criticality of PCBA, quality, cost and volume. ESS and HASS test specifications will be provided by GE Engineering team in charge of the NPI project. 9.3 Supplier Process Quality Data Flow For those CTQs identified on the drawings, data must be entered into SPQ system in accordance with the sampling plan setup defined by GE SQE in the SPQ system. Link to SupplierNet SPQ System is here: https://suppliernet.geappliances.com/SPQ/Dispatcher?REQUEST=SIGNONNEWLOOKANDF EEL. Internal Process CTQs (i.e. solder paste volume) at CM production line must be monitored with control charts and those can be audited and requested by GE at any given time for Engineering or Quality reviews. Control Charts must be reviewed by Process or Quality Engineer every shift and corrective actions should be taken and documented in case any SPQ rule is violated. 9.4 Quality Control 9.4.1 Statistical Process Control (SPC) The following processes shall be controlled at a minimum using SPC: Solder Paste Thickness or Volume Washing / Cleanliness 9.4.2 Defect Records Confirmed defects shall be recorded for each unit of PCBA. Each Defect Record shall include the following information, and shall be kept for at least 5 years: GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 29 SIZE A DWG NO SH 105X1009 30 REV 6 Manufacturing location Manufacturing line GE product identifier GE product revision code Unit serial number Defect category according to IPC-9261 Defect description Component reference designator (CRD) for component, placement, and termination defects GE component part number for component, placement, and termination defects Defect quantity for termination defects 9.4.3 Product Defect Reports A Product Defect Report shall be provided on a periodical basis, including: DPU run chart, with a plot point for each build-lot since the first Defect pareto chart, by component reference designator Defect Record DPU is defined as: DPU = D/U D = Number of confirmed component, placement, termination, and assembly defects for the build lot U = Number of PCBs started for a PCBA build lot 9.4.4 Process DPMO Reports Process DPMO shall be reported quarterly. A DPMO shall be reported for each combination of Assembly Line, Assembly Type (IPC-2222), and Process used to manufacture GE products. Process DPMO shall be calculated according to IPC-9261 for the following processes: 0 = No Problem Found 1 = Component 2CT = Placement, Chip, Top Side Use this to classify product defects caused by a high-speed chip placement machine. 2CB = Placement, Chip, Bottom Side 2GT = Placement, General, Top Side GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 30 SIZE A DWG NO SH 105X1009 31 REV 6 Use this to classify defects caused by a general-purpose placement machine. 2GB = Placement, General, Bottom Side 2M = Placement, Manual Use this to classify defects caused by manual placement. 3RT = Termination, Reflow Soldering, Top Side 3RB = Termination, Reflow Soldering, Bottom Side 3W = Termination, Wave Soldering 3S = Termination, Selective Soldering Use this to classify defects caused by selective soldering using either wave pallet or nozzle. 3M = Termination, Manual Soldering 4 = Assembly 5 = In-Circuit Test Problem 6 = Functional Test Problem First Product Defect Report must be presented for Pilot Run results. At a minimum the Product Defect Report must include a weekly summary of defects categorized by Failure mode, the number of boards produced vs. number failed at each station (PPM) and a summary of total quantity of defects (DPMO). Include the top 5 defects summarized in pareto charts along with any applicable corrective actions. 9.5 Board and Process Cleanliness Audit Daily cleanliness audit testing are required using Ionic Chromatography, Static ROSE (i.e.: Omegameter or Ionograph), C3 Testing or Coupon Sampling, at minimum every four hours or once per production build if less than four hours. This must be documented in the Quality Control Plan for the production of PCBA family and approved by GE Energy Management SQE. After one year, CM may request in form of RFI in the Clearorbit system to reduce testing frequency to once per day or once per production build. Weekly cleanliness audit reports of the results are required to be submitted to GE Energy Management SQE for each GE Energy Management Site. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 31 SIZE A DWG NO SH 105X1009 32 REV 6 Bare PCB Ionic Chromatography or C3 Test cleanliness report required on each PCB shipment lot to CM and results archived by CM for three years. Processed PCBA samples must be post all soldering processes and pre coating process. Bare PCB and Processed PCBA Cleanliness report to be submitted periodically as required by section 7.11 of this document. Ionic Chromatography test procedure is defined per IPC-TM-650 2.3.28. The static ROSE method is fully described in IPC-TM-650 2.3.25 and 2.3.25.1. Ionic and WOA limitation level must not be greater than GE Specification referred in section 7.11 of this document. 9.6 Full Traceability CM must have systems supporting full traceability which includes SMT component lot traceability, as well as electrical testing, rework and packaging processes traceability. Each PCBA must be serialized at the start of the assembly process with a unique number label (i.e. labeled, inkjet marked or laser etched) to help trace the assembly through the entire manufacturing process. Specific requirements on identification of serial numbers must be provided by each GE Energy Management business or site At minimal each serial number must include a code indicating the manufacturer name and location and a date code indicating the serialization date. Each serial number must have the following information associated with it: Date and time of serialization Manufacturer part number and date code of each component, including PCB, on the PCBA Each MAC address allocated to the unit (when applicable) Date and time of each successful product quality conformance test Records of each serial number and the associated information must be kept for at least three years. In case a top level assembly (parent) is directly sold to GE and is conformed of two or more sub-assemblies (children), information must be available to allow traceability to the subassemblies serial numbers. In case of a CM or sub-tier supplier quality issue, CM must be able to provide the following information in less than 24 hours: o Shipments and Invoices # affected (shipping tracking numbers). o Specific Pallets affected within affected shipments. (if applicable) o Specific Boxes where suspect material was shipped. o Specific Range of Serial Numbers of PCBAs affected based on specific date codes or lot numbers of suspect components. o Test historical data (at minimum ICT and FCT) of Serial Numbers affected. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 32 SIZE A DWG NO SH 105X1009 33 REV 6 9.7 Incoming Inspection and Spot Buy Process. All components must be sourced directly from OEM or OEM Authorized Distributors. Buying from individual brokers (Spot Buy) is not allowed and a SDR request must be submitted to GE for approval in case components are urgently needed and there is no other feasible option to obtain parts from authorized channels. Material shelf life must follow component shelf life Specification (when specifically defined by GE Engineering or defined in GE drawing) or component datasheet, whichever is less. Material over two (2) years old and less than five (5) years old must be tested for solderability per IPC/EIA/JEDEC J-STD-002 prior to use. Any use of parts older than 5 years requires the written approval of GE. Material storage conditions (recommended: Ambient temperature of 23 C +/-5C at 35% + 15%/- 35% relative humidity) must be properly controlled; incoming material must be stored/sealed in the manufacturer original package; resealed reels and open package material must follow the material floor life and moisture sensitivity level guidelines defined by J-STD-033. For Last-Time-Buy (LTB) material requiring long term storage, the LTB material must be stored in proper condition (i.e. vacuum sealed moisture barrier bag) to limit the impact of material reliability and solderability. In case shelf life of material has been exceeded or improper storage conditions, material must be tested for solderability according to Wetting Balance or Reflow simulation JSTD-002 test procedures and components with MSL >2 must be handled according to JSTD-033. In addition, Reliability tests (i.e. Temperature cycling, Autoclave, etc.) might be required depending on the application and GE specific requirements for the project in question. A written and approved deviation from GE via eSDR (Supplier Deviation Request) in ClearOrbit system should be obtained in order to process: o LTB material exceeding its shelf life. o Sub-tier supplier ECN/EOL notifications o Spot Buys o Use of components or bare PCBs exceeding material shelf life. Refer to section 6.3 of this document to obtain the link to ClearOrbit system to request an eSDR. 9.8 Bow & Twist and dimensional inspection (PCBA with BGA only) Through-hole PCBA: Warp and twist must not exceed 1.5% (0.015 inch per inch) as measured on the diagonal. Measured per IPC-TM-650, Method 2.4.22. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 33 SIZE A DWG NO SH 105X1009 34 REV 6 SMT or Mixed Technology PCBA: Bow and Twist must not exceed 0.75% (0.0075 inch per inch) as measured on the diagonal. Measured per IPC-TM-650, Method 2.4.22. Dimensional inspection according to mechanical drawing is required. 9.9 Change control process 9.10 CM must notify GE Energy Management by Request for Information (RFI) in ClearOrbit of any proposal to change sub-tier supplier, manufacturing location, equipment, material, process or design which may affect form, fit, function, reliability, serviceability, performance, functional interchangeability, regulatory compliance, safety, options or spare parts interchangeability at least 6 months before implementing the change in order to have enough time to complete full GE Electronics Qualification process. If RFI is approved by GE Energy SQE, GE Sourcing and SQE will initiate an Engineering Change Request to begin GE Electronic Qualification Process. Minimum safety stock levels must be approved by GE for manufactured or purchased (sub-tier components) parts in case of an Engineering Change, End Of Life (EOL), Product Change Notifications (PCN) or Product Termination Notifications (PTN) situations. Solder paste printing inspection 9.11 CM must have process controls to measure solder paste area and volume applied on PCB solder pads. Techniques available, but not limited to, are: o Automatic 2D or 3D inspection on solder printing machine. o Off-line solder paste height measurement with specialized equipment. o In-line Automatic Optical Inspection for solder paste printing (recommended for fine pitch components, QFN and BGAs pads). BGA Underfill Requirements When required by GE drawing, BGA Underfill material selection must be identified on an assembly Bill of Materials. The following requirements must be met: Water washed boards are recommended to be dried before underfill Fillet height must be a minimum of 50% of the BGA Component Height Voids are NOT permitted adjacent to solder balls GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 34 SIZE A DWG NO SH 105X1009 9.12 REV 6 Voids must be less than 10% of covered surface area Temperature and cure must follow recommendations of the material manufacturer Underfill should not be allowed to flow in un-tented vias in adjacent areas Solder joint and component placement inspection • • 9.13 35 GE Energy Management recommends use of Automatic Optical Inspection (AOI) equipment after reflow to inspect quality of solder joints, component polarity and placement. In case of BGAs, QFN or other package type where solder joint is hidden below component body, X-ray inspection is required. Automatic X-ray Inspection is recommended for high volume projects or very critical parts where QFNs or BGAs are present. Rework Process • • • • • • • • Rework process must be fully compatible to guidelines on IPC 7711/7721 Rework, Repair and Modification of Electronic Assemblies. Rework area must have clearly marked areas for storing any WIP which is classified as non-conforming material. Material flow must be controlled to prevent any mixing of good and suspected/rejected parts. Full traceability is mandatory in rework area. CM must be able to trace any serial number that has been reworked, identify failure mode and have rework action stored in database as well as time and date when board was released from rework area. Rework equipment must follow calibration schedule. Operators in rework / touch-up areas must have specialized training on IPC 7711/7721 or compatible standard and must be evaluated before working in mass production. Annual internal recertification program must be conducted. Except for BGA, QFN and hidden solder joints, every reworked solder joint or touch-up operation must be inspected using magnification aid (i.e. Microscope) according to J-STD001. Rework of BGA or QFN and similar packages with hidden solder joints must be inspected with X-ray equipment and Electrical test (i.e.: ICT or FCT) prior to release to next manufacturing step. A supervisor or second operator must re-inspect every reworked PCBA. PFMEA must include all rework and touch-ups operations in the product assembly line. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 35 SIZE A DWG NO SH 105X1009 9.14 36 REV 6 GE Site Quality Targets (PPMs) • • CM is required to maintain a rolling three month quality level of less than 1000 defective parts per million (PPM) at each GE Energy Management production site. PPM is defined as CM responsible PCBA rejected from GE Energy Management production lines divided by PCBA used on GE Energy Management production line used in same time period multiplied by one million. o PPM # of CM responsibl # of PCBA • • • • • • e Re jected PCBA used on GE Pr oduction x 1 , 000 , 000 Line GE SQE to provide CM their PPM level periodically with a maximum timeframe of quarterly per year. CM has the first six months of a new PCBA production intent volume to established PPM baseline and plan of actions to reduce rolling three month PPM to 1000 PPM within the first year of production intent volume. CM is responsible for additional screens on internal production line to reduce identify defects caused by CM at GE production line until corrective actions are implemented. For defects that CM suspects to be related to GE Energy Management production processes or designs, CM must submit RFI in ClearOrbit system with detail of defect and impact on PPM in total and percentage defect per month for GE SQE to review. If approved by GE SQE, the GE SQE will initiate an audit finding into Gensuite or GE site approved audit tracker for Root Cause and Corrective Action tracking. GE SQE is responsible for updating CM’s PPM data to reflect defects that are only attributable to CM. If CM does not show plan of actions, effective implementation of actions on CM production line and at a minimum 20% improvement year over year on PPM value, GE Energy Management can take effective actions against CM as stated in the GE Supplier Agreement with CM. CM internal quality targets at critical process steps listed below must support the 100 PPM GE Energy Management target. Internal quality targets must be reviewed at a maximum every 3 months to demonstrate continuous improvement. 1. Paste Printing 2. Placement 3. Reflow 4. AOI (if applicable). 5. X-ray (if applicable) 6. Manual Insertion 7. Wave solder 8. Selective soldering 9. In-circuit Test 10. Functional Test GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 36 SIZE A DWG NO SH 105X1009 • • 37 REV 6 CM has the first six months of a new PCBA production intent volume to established First Pass Yield baseline of 95% for each critical process step and plan of actions to improve First Pass Yield within the first year of production intent volume to 97%. Each year, the CM and GE Energy SQE will review first pass yield data and established first pass yield goal for each process for each of the GE Energy Management Production site. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 37 SIZE A DWG NO SH 105X1009 9.15 • • 6 CM must be ISO 9001:2008 certified or similar (TS16949, AS9000, etc.) or demonstrate to GE that CM has implemented a compatible QMS system to ISO 9001:2008. CM must have an internal audit program and the resulting reports, including corrective actions list from internal audits, must be accessible to GE Energy SQE. GE Energy recommends suppliers to maintain an Environmental Program compatible to ISO 14001 or similar standard and conduct periodic EHS/SRG audits to subtier suppliers. GE Surveillance Audits • • • 9.17 REV Quality Management system and Internal Audits • 9.16 38 GE Energy Management personnel must be allowed to enter CM manufacturing location(s) in order to perform QMS, Regulatory, SRG/EHS and/or Surveillance Process audits. When CM is defined as Key Supplier and/or when requested by GE SQE, Surveillance Audits will be performed at CM manufacturing location(s). These types of audits can be focused on quality controls for internal processes of electronics manufacturing, TRS, RCA and/or NDE. If required by GE Supplier Quality and Regulatory teams, a Regulatory and /or SRG audit will be performed annually at CM manufacturing location(s). ROHS/REACH Certification process • • • When requested by GE Energy Management or specified in drawing, CM must present convincing evidence (MSDS, Chemical Composition Tables or equivalent) that the CM’s Process non-AVL and MRO Materials is complying with EU ROHS and REACH regulations. In case the project requires having ROHS and REACH certification, a written approval in eSMS Qualification form 6.2.3A from GE Energy Management must be granted to the CM before starting any kind of production of sellable parts. The CM must complete and submit IPC Form IPC 1752-2, Class 1 or 5 and Reach Supplier Declaration Letter on their company letter head for all non-AVL and MRO Material that include but not limited to: o Solder Paste o Solder Bar o Solder Wire o Flux o Adhesive/Tape o Conformal Coating o CM selected PCB Supplier The IPC forms are available for free download at http://www.ipc.org/175x . The supplier declaration letter is available in Appendix B of this work instruction. It must be digitally signed. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 38 SIZE A DWG NO SH 105X1009 • 39 REV 6 Blank Template for Creating Declaration on Company Letterhead Date: Supplier Name: Supplier Address: Attention: GE Energy Management Request for Information pursuant to Regulation (EC) No 1907/2006 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 18 December 2006 “REACH Regulation” Dear To Whom it may concern : (Supplier Name) has reviewed GE’s request for information and our contractual obligations regarding REACH Regulation [Regulation (EC) No 1907/2006 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 18 December 2006] and the use of Substances of Very High Concern (SVHC’s). I hereby affirm, as a duly authorized representative of the Company, that all parts, materials, or sourced finished goods supplied to GE do not contain any of the SVHC’s as per the European Chemicals Agency’s “Candidate List of Substances of Very High Concern for Authorization” (updated 06/2012) at levels above 0.1% weight by weight (w/w). The statements made in this certification on this date are true, accurate, and provide complete disclosure of any and all SVHC’s contained in parts or products sold to GE. I, on behalf of _____________, confirm _________ will not make any changes to the parts, material, or products without following the GE Change Process. Sincerely yours, Name Title Phone Number Email address Supplier must identify and control all RoHS versus non-RoHS components. Supplier must segregate or control all RoHS versus non-RoHS material including process materials and tools. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 39 SIZE A DWG NO SH 105X1009 40 REV 6 10.0 Agility Specification 10.1 Supplier Responsiveness to Quality Events • • • In case of any quality event requiring NCA or RCA or having medium and/or high risk non-conformances based on GE Energy Management site specific Non-conformance Screening Matrix , CM must be able to provide a full containment plan and traceability data within 24 hours after being informed by GE Energy Management. CM is responsible for related expenses per GE Supplier Agreement. Root cause analysis report and corrective actions must be implemented in manufacturing, documented and communicated (as CAR or 8d) to GE Energy Management within 30 working days after CM being notified of the quality issue by GE Energy Management. CM are responsible for related expenses per GE Supplier Agreement for supporting production in parallel to these activities: o Correction and Containment Plan is needed less than 24 hours after being informed by GE Energy Management, for approval by GE SQE. o Root Cause is needed within 5 working days after being informed by GE Energy Management, for approval by GE SQE. o Corrective Action and Preventive Action Plan is needed within 10 working days after being informed by GE Energy Management, for approval by GE SQE. o Corrective Action Plan implementation is needed within 30 calendar days after being informed by GE Energy Management, for approval by GE SQE. o Preventive Action Plan implementation will be qualified and audited during Supplier Surveillance. If CM does not respond in a timely manner according to this section, GE Energy Management can take effective actions against CM as stated in the GE Supplier Agreement with CM. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 40 SIZE DWG NO A SH 105X1009 41 REV 6 11.0 Electronics Quality Checklist Program Title: Project Leader: Checklist Items R/Y/G Date: Comments Prior to Business Award: GE Business Survey. Minimum score required: 90%. Conduct GE Technology Survey. Information only Complete for Prototype build approval: Initial Process Review Design Guidance/DFM and DFT Data Preliminary Bill of Material Process Material Specifications and MSDS Process Flow Description PCB Qualification Preliminary Board and Process Cleanliness ICT and FCT Preliminary Description Complete for Pre Pilot build approval: SSO Access GE Material Scheduling and delivery Failure Analysis and Corrective Action System Special Process and Testers Qualification First Piece Reports Autopsy Scorecard and Process Yield Data/DPMO Reliability Qualification Testing Reliability Production Audit Process FMEA Quality Control Plan Gage R&R and Capability Studies Supplier Process Quality (SPQ) Data Plan Ionic Chromatography Testing Shipping Package Design Production Readiness Review Complete for Pilot/Production Build Approval GE Production material POs received Supplier Process Control (SPC) Data Flow Close all open FPR items / Samples shipment Agency Approvals Close all remaining items. Production - Activities that continue. Production Reliability Audit (if applicable) ESS and HASS (if applicable) Supplier Process Quality Data Flow (SPQ) GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 41 SIZE DWG NO A SH 105X1009 42 REV 6 Quality Control Process Cleanliness Audit Full Traceability Incoming Inspection and Spot Buy Process Bow and Twist Dimensional Inspection Change control Process Solder Paste Printing Inspection BGA underfill Requirements Solder joint Inspection Rework process Quality Targets (PPMs) Quality Management System and Internal Audits GE Annual Quality Audits ROHS/REACH certification – Process Non AVL material. Agility Specification Supplier Responsiveness to Quality events 12.0 Supplier Confirmation Hereby, I QUALITY MANAGER (CM) confirm that I have read and UNDERSTAND GE Electronic Quality Requirements listed above. Date Supplier Quality Manager / Company / Phone Number / Email ______________________________ Signature Hereby, I OPERATIONS MANAGER (CM) confirm that I have read and UNDERSTAND GE Electronic Quality Requirements listed above. Date Site Operations Manager / Company / Phone Number / Email ______________________________ Signature GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 42 SIZE A DWG NO SH 105X1009 43 REV 6 13.0 Records All requested and reviewed documents need to be filed and stored as quality records by GE Energy SQE using eSMS system under the Qualification record per the PCBA part number. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 43 SIZE A 14.0 DWG NO SH 105X1009 REV 44 6 Responsibility Legend Appendix Section GE SUPPLIER Supplier Quality Requirement Prior to Business Award: · GE Business Survey. Minimum score required: 90%. · Conduct GE Process Survey. Min Score required 80%. Appendix A RASI Chart GE Sourcing/ Procurement S,I R,A S S,I R,A S R,I R,I S,I R,I R,I R,I R,I R,I A S GE Engineering 2. Complete for Prototype build approval: · Initial Process Review · Design Guidance/DFM and DFT Data · Preliminary Bill of Material · Process Material Specifications and MSDS · Process Flow Description · Bare PCB Qualification · Preliminary Board and Process Cleanliness · ICT and FCT Preliminary Description Complete for Pre Pilot build approval: A A A A A A · GE Material Scheduling and delivery · Failure Analysis and Corrective Action System R,I R A · Special Process and Testers Qualifications R R,I A A R,I R R R,I R,I R,I R,I R,I R,I S,I S,A A A A A A A A A R · SPQ - CTQS Definition I R,I S A · Close all open FPR items / Pilot run Samples shipment R,I A S R,I R,I A A S S R R R R R R A A A A A A S,I S,I R R R R R R R R,I A A S A A A A A R,I R,I R,I A A A S R,I A S · First Piece Reports · Autopsy Scorecard and Process Yield Data/DPMO · Reliability Qualification Testing · Reliability Production Audit · Process FMEA · Quality Control Plan · Gage R&R and Capability Studies · Supplier Process Quality (SPQ) Data Plan · Ionic Chromatography Testing R= Responsible A= Approver S= Support I= Information S A R S S S S S · Shipping Package Design · Production Readiness Review S,A S,I S,A S,I S,I S S S I Complete for Pilot/Production Build Approval · GE Production material POs received · Agency Approvals (i.e. UL, etc) · Close all remaining items. R,A S Post-Production Activities · · Production Reliability Audit ESS and HASS · Supplier Process Data Flow (SPC) · Process Yield Data/DPMO · Process Cleanliness Audit · Full Traceability · Incoming Inspection and Spot Buy Process · Bow and Twist Inspection · Change control Process · Solder Paste Printing Inspection · BGA Underfill · Solder joint Inspection · Rework process · Quality Targets (PPMs) · Quality Management System and Internal Audits · GE Annual Quality Audits · ROHS/REACH certification Agility Specification Supplier Responsiveness to Quality Events GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE S I A I S DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 44 SIZE DWG NO A SH 105X1009 45 REV 6 Appendix B: PCB/PCBA Cleanliness Specification 1.1. Purpose This section outlines GE Digital Meters Printed Circuit Board Assembly (PCBA) Cleanliness testing requirements, PCB/PCBA sample testing to be conducted, the data collection procedure, the method of analysis, definition of specification limits of each ion of concern and direction on action to take when levels are exceeded. In the event of conflict between the requirements of this document and the referenced applicable documents listed below, this document governs and takes precedence. 1.2. Scope This section covers the following: Starting a new assembly line Qualifying or switching to a new Printed Circuit Board (PCB) supplier Changing a PCB Supplier process or materials Qualifying a new Contract Manufacturer (CM) / Commodity (FPQ) (Pilot Run) Qualifying a new PCB and/or PCBA Design Verifying the quality of manufactured PCBAs to ensure the CM has maintained the quality of work 1.3. Definition & Acronyms CM – Contract Manufacturer Ion Chromatograph - Measures the amount of ionic contamination that is present on the surface of the PCB. Ionic contamination is a concern due to the relationship between high contamination levels and failure of the PCB due to electro migration. PCB – Printed Circuit Board PCBA – Printed Circuit Board Assembly SMT – Surface Mount Technology SQE – Supplier Quality Engineer Via – conductor which electronically connects one or more layers of a PCB or PCBA WOA – Weak Organic Acid 1.4. Responsibility Contract Manufacturer ensures this specification is followed Supplier Quality – Ensures CM compliance with this specification; receives and store cleanliness reports from third-party testing laboratory. Third-Party Testing Laboratory performs cleanliness per IPC-TM-650 2.3.28A on samples submitted by CM. Engineering analyzes data from the Third-Party Testing Lab. and takes action when results indicate a failure Sourcing distributes this specification to Contract Manufactures Quality reviews and approves action taken as a result of test failures. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 45 SIZE DWG NO A SH 105X1009 46 REV 6 1.5. Procedure 1.5.1. Samples & Data collection: Depending on the origin of the requirement, CM must collect and submit the following quantity of samples: 1.5.1.1 On Going production - Quarterly audits: The PCBA Contract Manufacturer’s location site submits to the GE designated Testing Lab or use certified C3 Tester, the following sample for cleanliness testing on a quarterly basis: 1 Raw PCB panel directly from PCB supplier. 1 Processed PCB per part family from incoming inspection at CM , run through Reflow and Wave soldering processes and after wash process if applicable without conformal coating and components. In cases where there are multiple part families, alternate samples from varying part families each quarter, so that all part families are tested at a minimum annually. Part Families must be defined by GE PCB part number or PCB vendor, pcb finish, and PCB material. 1.5.1.2 PCB Engineering Changes The PCBA Contract Manufacturer’s location site submits to the GE designated Testing Lab or use certified C3 Tester, the following sample for cleanliness testing for qualified CMs supplying PCBAs to GE, for qualification of a modification to the PCB and/or PCBAs processes affecting form, fit or function: 1 Raw PCB directly from PCB Supplier, if qualification is due to PCB change. 1 Processed PCB per part family from PCBA CM, run through Reflow and Wave soldering processes and after wash process if applicable without conformal coating and components. 1.5.1.3 New PCB Supplier or new PCB Manufacturing location or NPI Qualification: The PCBA Contract Manufacturer’s location site submits to the GE designated Testing Lab the following sample for cleanliness testing for new CM qualification or qualification of new PCB suppliers or PCB / PCBA design the sample size is: 5 unprocessed PCB ( Raw PCBs ) directly from PCB supplier. 5 Processed PCB from PCBA CM, run through Reflow and Wave soldering processes and after wash process if applicable without conformal coating and components. 1.5.1.4 Sample handling Once removed from the CM normal manufacturing process, the samples must be handled with clean cotton gloves or clean-room vinyl gloves in order to keep contaminants (hands, oils, salts, etc.) from being transferred to the PCB and PCBA samples. Place sample PCBs/PCBAs either in a KAPAX bag or wrap in new aluminum foil prior to placing in a sealed bag and packaging for shipment to the Testing Lab. Send packaged samples to the following test lab. Foresite 1982 S. Elizabeth St. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 46 SIZE A DWG NO SH 105X1009 47 REV 6 Kokomo IN 46902 (765) 457-8095 FAX (765) 457-9033 www.Residues.com 1.5.2. Cleanliness Testing The testing lab assesses the PCB/PCBA samples provided by GE contract manufacturers as follows: 1.5.2.1. Areas of Investigation Bare PCB: sample three areas plus the whole board 1. Board surface Processed PCBAs: sample six areas plus the whole board 1. Board Surface 2. During Failures Analysis investigation, C3 extraction under components and between layers. 1.5.2.2. Test Procedure Ionic Chromatography test procedure as defined per IPC-TM-650 2.3.28A. Static Rose (Omegameter) test procedure as defined per IPC-TM-650 2.3.25.1. Localize extraction will be performed using the C3 tester equipment. C3 audit testing can be performed at 2 different levels; normal standard reliability (60 seconds at 500 uA of leakage current ) or High Reliability (120 seconds at 250uA of leakage current ) . Levels for passing audit testing will be determined initially by GE and control documentation will reflect this Pass/Fail criteria. 1.5.2.3 Definitions 1. Bare Board : Is designated as a PCB ( Printed Circuit Board ) that has been fabricated only . Fabrication is etching, drilling, plating, soldermask and adding a surface finish protectant. 2. Processed – No Clean Board : Is a PCB that doesn’t use an aqueous wash process for removing flux residues at the PCBA manufacturer. For C3 testing – PCB shall have reflow/wave processes (flux and soldering) if these are the normal process for that PCB. Components should be added unless otherwise specified by GE. For IPC –TM-650 2.3.28 – PCB bag method. PCB shall have reflow/wave processes (flux and soldering) if these are the normal process for that PCB. Components should not be added. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 47 SIZE A DWG NO SH 105X1009 48 3. REV 6 Processed – Clean Board : Is a PCB that uses an aqueous process to remove flux residues at the PCBA manufacturing. For C3 testing – PCB shall have reflow/wave processes (flux and soldering) if these are the normal process for that PCB. Components should be added unless otherwise specified by GE. For IPC –TM-650 2.3.28 – PCB bag method. PCB shall have reflow/wave processes (flux and soldering) if these are the normal process for that PCB. Components should not be added. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 48 SIZE A DWG NO SH 105X1009 REV 49 6 1.5.2.4 Specification Limits Ionic Chromatography levels must not exceed the following levels: Contaminants Sodium Potassium Calcium Magnesium Ammonium Na+ K+ Ca+2 Mg+2 NH4+ CH3CO OHCOOBrClFNO3NO2Li SO4-2 Acetate Formate Bromide Chloride Fluoride Nitrate Nitrite Lithium Sulfates Citrate Phosphate <3 <3 <1 <0.5 <2 Processe d No Clean Board (μg/in2) <3 <3 <1 <1 <2.5 <2.5 <3 <3 <2.5 <3 <2.5 <0.5 <2 <2 <0.5 <3 <0.5 <2 <3 <6 <3.5 <1 <3 <3 <1 <3 <2 <3 <3 <6 <3.5 <1 <3 <3 <1 <3 <2 <3 Bare Board (μg/in2) Processed Clean Board (μg/in2) <3 <3 <1 <1 <2.5 PO4-3 WOA N/A 25 SMT WOA WOAN/A 150 WAVE Static Rose (Omegameter) levels must not exceed the following levels: Contaminants Sodium Chloride NaCl GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A Bare Board (μg/in2) <5 CAGE CODE 25 25 Processed Board (μg/in2) <10 DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 49 SIZE DWG NO A SH 105X1009 50 REV 6 1.6. Outputs 1.6.1. Test Report GE designated Testing Lab documents the test results and sends a report to the CM which initiated the testing or C3 Test Results the CM submits the test report to the GE SQE. 1.6.2. Test Results Analysis: Analysis of the report is conducted by the SQE. In case the maximum values listed in the above table are exceeded: If qualifying a new PCB Manufacturer or a new PCBA Contact Manufacturer or a process/material change at current CM, then the qualification is rejected until corrective action is implemented and proven effective through subsequent testing. If during audit testing of current product, then the lots of printed circuit boards associated with the failed board must be placed into non-conforming material. Supplier Quality Engineer will follow GEE-501 Supplier Deviation and Request for Information Process. The test report and all reviewed outcomes are filed and stored as quality records by Supplier Quality using the naming convention: (P/N)_(PCBA CM)_(PCB CM)_IC Report Number_mmddyyyy. Records are stored in folder http://libraries.ge.com/foldersIndex.do?entity_id=7053282101&sid=101#21973385101 Records are maintained for a minimum of three years after the year of creation (records created in 2012 may not be deleted until January 1, 2016). GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 50 SIZE DWG NO A SH 105X1009 51 REV 6 Appendix C: Production Reliability Audit Testing (PRAT) Specification 1.0 Purpose Establishes procedures to ensure consistent, ongoing reliability of printed circuit board assemblies after initial qualification, and prevent significant failure rates due to insufficient product reliability. A “significant” failure rate is any greater than 10% in 10 years of life. It outlines the minimum requirements for ongoing product reliability audit testing of printed circuit board assemblies produced for GE Energy Management applications; how audit test specifications and failure criteria are defined; and how appropriate reporting and alarming will be conducted in response to such failures. 2.0 Scope The procedures are developed to target three types of excursions, and to detect them within 2 to 3 months of printed circuit board production: • Catastrophic failures due to inferior components (such as unauthorized sub-tier supplier changes) • Wide excursions in some previously controllable variable (process drift at the CM) • Shift in the overall quality (systemic drift at the CM or sub tier supplier) 3.0 Definitions and Acronyms 3.1 Acronyms ALT - Accelerated Life Test (85/85 Chamber Test) BOM - Bill of Materials CM - Contract Manufacturer EAU - Estimated Annual Usage PCBA - Printed Circuit Board Assembly PRAT - Product Reliability Audit Testing QCP - Quality Control Plan SPQ - Supplier Production Quality system SQE - Supplier Quality Engineer 1.2 Definitions Audit Period - Timeframe over which the representative sample lot is collected and during which the audit population is produced. There should be no discontinuity of audit periods; the start date of one audit period should immediately follow the end date of the prior audit period. Audit Population - Product represented by a particular set of test results from a particular sample lot on a particular ALT cycle. Failure Review Team - SQE, SQE Team Leader, Design Engineer, Office of the Chief Engineer, Reliability Engineer Sample Lot - A rationally sub-grouped collection of samples in accordance with Section 6.5.3 of one part number, representing one audit population, which will be tested together in one ALT cycle, representing one audit period. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 51 SIZE DWG NO A SH 105X1009 52 REV 6 Suspension Check - The required, weekly suspension of each PRAT chamber test to check 100% of the sample lot on test for failures, as stipulated by the ALT specification for that board. 4.0 Responsibility • Supplier Quality is the primary contact who determines when a part is required to have PRAT. • Engineering is the primary contact for development of ALT specification Documentation. • Contract Manufacturer is the primary contact for developing GE approved access to environmental test capability to meet specification. 5.0 Inputs • ALT Specification Document • Environmental Test Chamber Capability. • Production parts. 6.0 Procedure 6.1 Quality Requirements for PRAT Specification – The SQE ensures an effective PRAT Specification is provided to the CM’s, which enables them to effectively implement, and exercise PRAT. The key deliverables are selection of PCBAs for PRAT, PRAT test outline, and collection of technical information. 6.1.1 Selection of PCBAs for The PRAT Program – The SQE selects part numbers for the PRAT Program. It is not practical to require testing for each and every PCBA part number. The ideal selection of part numbers utilizes a minimum number of part numbers on test while covering a maximum number of high-EAU part families, CM’s, components, and sub-tier suppliers (in that order of priority). 6.1.1.1 The SQE should first select any PCBA family with EAU greater than 100K. Second, each CM producing this family should be represented - select each CM’s most populated version within that family. This provides a wide and efficient coverage of each family, for each CM and their respective supply chains. 6.1.1.2 There are other circumstances the SQE should take into consideration beyond, EAU, CM coverage, when choosing part numbers for the PRAT Program: • Part numbers at risk of becoming problematic (new technology, new design, etc.) • High historical failures • Designs of higher complexity • First time CM’s or Sub-tier suppliers • New components 6.1.1.3 Special Circumstances in PCBA Selection - There are special circumstances, which may prevent the straightforward selection procedure outlined above, or present opportunities for more efficient part number selection, Some examples are listed below: GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 52 SIZE DWG NO A SH 105X1009 53 REV 6 • Masked IC – this prevents ALT software from being programmed, and can make PRAT impossible for such part numbers. Ideally, another means of PRAT could be identified for that part’s components and sub-tiers at all CM’s. • Insufficient acceleration factor - some failure modes are impossible to accelerate in ALT, inherent to the design and application. It is important that this is made clear by the Design Engineer – See Section 6.2. Ideally, another means of PRAT could be identified for any such failure mode determined to be of significant concern, at all CM’s. • Production mix – in some instances, a CM may have a discontinuous production schedule with infrequent, large runs of the only part number with a Flash IC (a service board). This can make sub-grouping across one part number and/or one period difficult. In this case, revisit alternative production schedules and customize rational sub-grouping procedures. It may sometimes be prudent to identify different part numbers within a PCBA family when part number EAUs are small. • Common-BOM/Design optimization – If two board families are being considered for PRAT, and it can be shown that the BOMs and/or designs for these parts are sufficiently similar, then one part may be shown to be representative for both, eliminating the need to PRAT the other. It should be kept in mind that such optimization may be possible at one CM but not another, for a particular part number, due to the product mix for each CM. 6.1.2 PRAT Test Outline - The SQE stipulates the number of boards, and test duration required to demonstrate 90% Reliability, 90% Confidence, for 10 Years of Life. This 90% confidence of 90% reliability should be accomplished by requiring a 10-year test (based on application and platform-specific acceleration factors) with one of the following criteria sets: • Test 22 or more samples with 0 failures, 6.1.3 Collection and Review of Technical Information - The SQE facilitates discussion with the Design Engineer, who will provide the technical details outlined in Section 6.2, in an ALT specification specific to each part number. The SQE reviews and approves the ALT specification at the Spec Peer Review, paying particular attention to: • Failure modes not accelerated • Any suggestions made by the Design Engineer for BOM/Design Optimization • Clarity, and thoroughness for use by the CM • Understanding any unique failure modes (and root cause procedures) inherent to a particular part number design Once the SQE has the completed document, the SQE will ensure that the CM meets all specifications. 6.2 Technical Requirements for PRAT Specification 6.2.1 The Design Engineer supports the SQE by generating the ALT specification, which should provide all technical information, necessary for PRAT. Each ALT specification must pass ALT Spec Peer-Review. At a minimum, the ALT specification must include the following: GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 53 SIZE DWG NO A SH 105X1009 54 REV 6 Identify any differences in load condition between the PRAT ALT and the expected worst case application List of any suggestions for other possible part numbers which may be represented by this part number (BOM/Design Optimizations) Provide definitions, and all documents necessary to design and construct all required load systems, and fixtures Provide software and all necessary instructions on preparation of PCBA samples Detailed special-case root cause procedures that should be initiated in the event of a failure 6.3 PRAT Procedures at The Contract Manufacturer 6.3.1 The CM to ensure all aspects of this document, and ALT specification are strictly followed, and that the intent of the PRAT Program is satisfied to the best of the CM’s ability. The intent is that the CM ensure every reasonable effort is made to maintain continuous, uninterrupted testing and sample collection, so that for every part number identified for PRAT, all production periods are represented by a specific sample lot. Other than suspension checks and reasonable times replacing one sample lot with another, there should be no interruption in testing for any part number requiring PRAT. Other than unavoidable circumstances, samples should be rationally sub-grouped in accordance with Section 6.3.2. If there are extenuating circumstances, making this impractical, written approval from the SQE is required. In all PRAT matters, the SQE is the primary point of contact for the CM. 6.3.2 Rational Sub-Grouping of Samples - The practice of rational sub-grouping by the CM is absolutely essential in selecting a cross-section of samples, which uniformly represents the entire audit period under test. Failure to exercise rational sub-grouping by the CM drastically decreases the reliability, and value of the test data, and could ultimately undermine the intent of the PRAT Program entirely. Sample collection for each and every sample lot should be uniform, continuous, and ongoing. Guidelines for sample collection are as follows: a. Determine the dates of audit period for which a sample lot must be collected. b. Determine scheduled production for the part number being sampled over that audit period c. Determine the number of days, shifts, lines within that production schedule d. Determine the size of the sample lot stipulated by the SQE, which should include 4 golden samples in accordance with Section 6.3.4. e. Ensure samples are collected (mid-shift) uniformly across all dates, shifts, and lines. Example 1 – 1. Audit Period is January 1 to February 1 2. Production schedule is 3 shifts on January 8, 3 shifts on January 15 and 2 shifts on January 26. All are run on 2 lines. 3. 32 Samples are required (28 for test and 4 for golden samples) 4. This Sample Lot would be best sub-grouped by taking 2 per line, per shift, per day, for a total of 32 samples. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 54 SIZE A DWG NO SH 105X1009 REV 55 January 8 January 15 January 26 TOTAL 6 32 Shift 1 Line 1 2 2 2 6 Line 2 2 2 2 6 Shift 2 Line 1 2 2 Line 2 2 2 4 4 Shift 3 Line 1 2 2 2 6 Line 2 2 2 2 6 Example 2 – 1. 2. 3. 4. Audit Period is January 1 to February 1 Production schedule is 3 shifts, 7 days per week, all of January. All are run on 2 lines. 32 Samples are required (28 for test and 4 for golden samples) This Sample Lot would be best sub-grouped by taking 1 sample per day, but alternating through the shifts and lines. January 1 January 2 January 3 January 4 January 5 January 6 Repeat… 6.3.3 6.3.4 Shift 1 Line 1 1 Line 2 ISSUED Line 2 Shift 3 Line 1 Line 2 1 1 1 1 1 Test Procedures - The CM must understand and strictly follow the corresponding ALT specification in the testing of each part number identified to be on PRAT. Each part number will have its own, part-specific ALT specification. These specifications are NOT interchangeable. Sample Lot Retention by The CM - The CM must label and retain all sample lots (including 4 golden samples) for a minimum of 6 months after suspension off PRAT. These 4 golden samples must be rationally sub-grouped across the sample lot before the ALT cycle is started, and put aside, untested (for possible, future use in root cause analysis). The labeling of all these samples must include, at a minimum: • Audit Period • Begin and End date of ALT • Sample Number (within Sample Lot) • Date failure was discovered • “Tested” or “Golden” • “Failed” or “Un-Failed” • For “Failed”, a brief description of the failure mode GENERAL ELECTRIC COMPANY g DRAWN Shift 2 Line 1 GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 55 SIZE A DWG NO SH 105X1009 6.3.5 6.3.6 6.3.7 6.3.8 56 REV 6 Response to Failures by Contract Manufacturer - The CM will continue testing, indefinitely, any time there has been a failure in an ALT cycle, even if the failure is discovered on the last suspension check, and the sample lot was planned to be taken off test. Once a sample lot experiences one failure, written approval by the SQE is required before the CM may end the ALT cycle. Until this written approval is granted, weekly suspension shacks will continue indefinitely, superseding the test period stipulated. This practice is necessary to prevent loss of valuable information that future failures in that sample lot may provide. However, this does not allow the next scheduled ALT cycle to be delayed. IN THE EVENT OF AN ALT FAILURE, THE NEXT ALT CYCLE MUST CONTINUE TO BE PUT ON TEST AS SCHUDULED – WHILE EXTENDING THE ALT WHICH EXPERINCED THE FAILURE! All failed samples should be handled with great care and preserved for root cause analysis in accordance with Section 6.3.7. Failure Reporting by Contract Manufacturer - The CM enters all PRAT results into SPQ every week immediately upon completion of the weekly ALT suspension check. The CM will also make every reasonable effort to root cause all failures as soon as possible, in accordance with Section 6.3.7, and report those findings to the SQE by e-mail ASAP. Root Cause Analysis by Contract Manufacturer - The CM handles all failed samples with great care and preserves the maximum amount of analysis value the failed sample may provide, once returned to the SQE. All failed samples will eventually be returned to the SQE. The CM makes every reasonable effort to determine root cause on all PRAT failures, immediately upon their discovery. This should be accomplished through the CM’s established root cause process, with the following stipulations: • No destructive analysis or disassembly must be conducted by the CM without written approval by the SQE • Detailed records will be maintained by the CM including, at a minimum, label information in Section 6.3.4, and pertinent technical/functional information that could assist in higher level root cause for each failure The SQE will direct subsequent actions on a case-by-case basis. This may include sending components or PCBAs back to sub-tier suppliers, sending PCBA back to SQE immediately, or holding PCBA in current condition while waiting for more data. Responsibilities for PRAT Failures – Supplier Quality - In response to a PRAT failure, the SQE: • Orchestrates the immediate investigation and analysis • Enters any and all failures immediately upon alarm into Gensuite • Oversees CM’s fulfillment of all data collection and reporting responsibilities outlined. • Conducts second-pass root cause analysis on any failures CM fails to diagnose • Calls together the Failure Review Team and presents all failures • Determines exposure, forecasts failure rates, and estimates cost to the business as needed • Orchestrates the activities of CM, Quality, Engineering, and Sourcing to resolve all Gensuite items, as determined appropriate by the Failure Review Team • For Red Conditions (see Section 7.3), orchestrates the cross-functional team presentation to supply chain management and risk council GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 56 SIZE A DWG NO SH 105X1009 57 REV 6 • Manages corrective actions for process or part root causes, and qualify design improvements as needed. 6.3.9 Responsibilities for PRAT Failures – Engineering - In response to a PRAT failure, the Design Engineer: • Provides third-pass root cause analysis on any failures CM and SQE fail to diagnose. • Orchestrates all change request and design activities, and interpret data as needed. • Orchestrates all outside lab activities conducted for the purposes of root cause analysis as needed. • Defines and orchestrates all subsequent ALT testing conducted for the purposes root cause analysis as needed. • Defines suitable design changes and supports qualifications as needed. • Maintains availability to SQE (conference calls, updates) as needed. 6.3.10 Documentation at the Contract Manufacturer - The CM references this document, the ALT specification and a test equipment preventative maintenance program/schedule (outlined in Section 6.3.11) in the QCP for each part number identified to be on PRAT to ensure strict adherence. Records of all preventative maintenance performed will be maintained and must be made available to GE for review upon request. 6.3.11 Fixtures and Test Box Maintenance - The CM generates and implements a preventative maintenance program/schedule for all PRAT test equipment. The CM must provide the SQE with documentation of this program/schedule and reference the document in the CM’s QCP. 7.0 Outputs The SQE to tracks, reports, and orchestrates appropriate responses to negative PRAT results, fully supported by the Design Engineer. 7.1 Tracking - The SQE builds into SPQ Reliability and tracks each part identified for PRAT for ongoing tracking of all PRAT results. Alarms should trigger on any failure, as well as for “no data”. 7.2 Reporting - The SQE investigates all PRAT failures, enters them into Gensuite, and presents PRAT results at quality reviews. The SQE presents management with appropriate updates on any and all alarms defined in Section 7.3. 7.3 Prescribed Responses to PRAT Failures - As different types of failures, at different points in ALT life, are cause for different levels of concern, it is impractical to define specific responses for 1, 2, 3… failures. Therefore, for any and all failures, a case-by-case review by the Failure Review Team is required to gain consensus on what actions are appropriate to resolve a given failure scenario. For a given part number under PRAT, there are three conditions with three general responses: • GREEN - no failures over 6 months (update monthly) • YELLOW - 1 or 2 failures over 6 months (resolve and update monthly) • RED - 3 or more failures over 6 months, or significant root cause findings (elevate, resolve, update as needed) FAILURE OF 3 OR MORE SAMPLES OF A SPECIFIC PART NUMBER, WITHIN A SIX MONTH PERIOD, OR SIGNIFICANT ROOT CAUSE FINDINGS ARE CONSIDERED CONDITIONS OF INCREASED RISK (RED), AND REQUIRE IMMEDIATE ELEVATION TO SUPPLY CHAIN MANAGEMENT AND RISK COUNCIL! GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 57 SIZE A DWG NO SH 105X1009 58 REV 6 8.0 Records ALT specification is maintained in the Supplier Quality Library by Supplier Quality for a minimum of three years after the year created. Records of all PRAT testing are maintained by the CM for a minimum of three years after the year created. Records of failures including root cause analysis and any actions taken are maintained in the Supplier Quality Library by Supplier Quality for a minimum of three years after the year created. GENERAL ELECTRIC COMPANY g DRAWN ISSUED GE Energy Management Atlanta, GA SIZE A CAGE CODE DWG NO 105X1009 Alejandro Spamer/Charles Danner 10/10/2012 Name and date SCALE SHEET 58