RMA# CalDigit RMA Request From Company: Customer ID: Contact Name: Address: City/State/Zip: Phone/Fax: Email: RMA Instruction: 1. 2. 3. 4. 5. 6. 7. Warranty starts from the date of original invoice of purchase; warranty details are available on our website. You can also confirm the warranty status with your sales. Fill out this form completely and fax to (714)572-9881, or email it to support@caldigit.com. Please allow 1-3 business days for RMA authorization & approval. The RMA number is valid for 30 days from the date issued. Do not send manual, cables or accessories with the return products unless requested by CalDigit RMA staff. Properly pack and ship your return products. Customer is responsible for the shipping fees of return. Invoice Date Invoice No. Qty. Item No. / Model Serial No. Remarks (Reason for returning & Special instruction): RMA APPROVAL 1. 2. 3. 4. 5. 6. Upon completing this form, customer must read and agree CalDigit’s Limited Warranty & RMA Service Policy. (Check our website for detail policies) The RMA number is void after 30 days from the date issued Customer is responsible for the shipping fees of returns. Any RMA package return with C.O.D. or invalid RMA number will be rejected. Any damage caused by the improper packing will result to void the warranty of products. All credit returns are subject to a 15% restocking fee. Please contact your sales for details. All credit returns must be in "as-new" condition, in original packaging and with all warranty cards, manuals and accessories provided by the manufacturer. SHIPMENT ADDRESS: (Do not ship back the product without a valid RMA number!) --------------------------------------------------------------------------------------------------------------------------------CalDigit, Inc / RMA Department RMA# Attn: 1941 Miraloma Ave. Suite#B Placentia, CA 92870 Telephone: (714)572-9889 / Fax: (714)572-9881