WHITE PAPER iSpectrum Use Cases In-Building DAS Networks September, 2014 SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. Table of Contents INTRODUCTION ................................................................................................................................................................... 3 PURPOSE OF THIS PAPER ..................................................................................................................................................... 3 1 PERFORMANCE BASELINING ........................................................................................................................................ 4 1.1 2 USE CASE DESCRIPTION .............................................................................................................................................. 4 UPLINK RX NOISE FLOOR MONITORING ....................................................................................................................... 6 2.1 3 USE CASE DESCRIPTION .............................................................................................................................................. 6 UPLINK RX POWER THRESHOLD MONITORING ............................................................................................................ 8 3.1 4 USE CASE DESCRIPTION .............................................................................................................................................. 8 DOWNLINK TX POWER THRESHOLD MONITORING ...................................................................................................... 9 4.1 5 USE CASE DESCRIPTION .............................................................................................................................................. 9 IDENTIFYING SPECTRAL ISSUES - "MUG SHOTS":........................................................................................................ 11 5.1 6 USE CASE DESCRIPTION ............................................................................................................................................ 11 TX DEMODULATION FUNCTIONAL USE ...................................................................................................................... 16 6.1 7 USE CASE DESCRIPTION ............................................................................................................................................ 16 REAL TIME SPECTRAL VIEWING VS. OPERATIONAL SYSTEM PERFORMANCE TOOLS................................................... 18 7.1 8 USE CASE DESCRIPTION ............................................................................................................................................ 18 USING THE ISPECTRUM FOR ROOT CAUSE ANALYSIS ................................................................................................. 19 8.1 9 USE CASE DESCRIPTION ............................................................................................................................................ 19 EVENT MONITORING: PRE/PEAK/POST EVENT MONITORING WORKFLOW................................................................ 20 9.1 10 10.1 11 11.1 12 12.1 13 13.1 14 14.1 15 15.1 USE CASE DESCRIPTION ............................................................................................................................................ 20 USING THE ISPECTRUM TO MAKE LIVE CHANGES TO DAS NETWORKS ................................................................... 21 USE CASE DESCRIPTION ............................................................................................................................................ 21 USING THE ISPECTRUM FOR OPTIMIZATION, TEST, AND TURN-UP......................................................................... 22 USE CASE DESCRIPTION ............................................................................................................................................ 22 TAKING ADVANTAGE OF PERFORMANCE ALARMS ................................................................................................. 23 USE CASE DESCRIPTION ............................................................................................................................................ 23 UTILIZING THE REMOTE CAPABILITIES TO REDUCE SITE VISITS ............................................................................... 25 USE CASE DESCRIPTION ............................................................................................................................................ 25 GETTING THE MOST FROM SPECTRUM RECORDINGS ............................................................................................. 26 USE CASE DESCRIPTION ............................................................................................................................................ 26 INTERFERENCE AND POSITIONAL TRACKING .......................................................................................................... 27 USE CASE DESCRIPTION ............................................................................................................................................ 27 SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 2 Introduction The iSpectrum is a remote RF spectrum analyzer that enables users to consistently monitor and analyze uplink noise, downlink interference, and RF signals. With the increase in wireless data usage, RF networks are experiencing a rise in uplink noise levels, ultimately leading to the noise floor quickly nearing or reaching alarm levels and degrading performance. The iSpectrum allows the user to immediately analyze and diagnose spectrum health from a remote location, thereby saving the considerable time and effort required to deploy an actual handheld spectrum analyzer and technician to the site. The iSpectrum is designed to perform regular analysis of the RF spectrum health. The system is capable of wideband analysis from 700 MHz to 2.7 GHz. Bands can be customized for multiple carriers or to suit the needs of one mobile service provider without any software or hardware modifications. The 2G-IS24 iSpectrum measures Uplink and Downlink frequencies within 700 MHz to 2.7 GHz., and Tx demodulation (optional) functions are included. Users have 24/7 access to the system once it is properly installed. Multiple personnel can access the real-time RF spectrum simply by using an Internet connection to log on to the Web-based graphical user interface (GUI). Users can view channel power, port status, modify configuration settings, and set alarm threshold levels as well as many other actions found in this manual. The iSpectrum sends out SNMP based alarm notifications, and it can support SNMP polling. The iSpectrum generates two types of alarms: Power and Noise Floor alarms. These alarms can be set by users via upper and lower threshold limits. Users can choose to set these threshold values for early detection of noise floor rise or for alarming status. The ability to consistently view the spectrum enables users to take a proactive approach to diagnosing the RF spectrum and maintaining overall system health. Once properly installed, the iSpectrum will undoubtedly improve maintenance and troubleshooting procedures before or during an alarm. Purpose of This Paper The purpose of this paper is to identify and describe real-world use cases of the iSpectrum to help the body of iSpectrum users gain the most value from this powerful tool. The audience for this paper is assumed to have a good understanding on how to use the iSpectrum and a strong background in RF engineering to read and understand spectral waveforms. The iSpectrum user manual explains in full detail the proper use and functions of the iSpectrum and can be downloaded directly from the iSpectrum by clicking on the "manual" link at the top of the GUI. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 3 1 Performance Baselining 1.1 Use Case Description The most fundamental use case of the iSpectrum is the fact that the unit is permanently installed and continuously recording the spectral behavior of all sectors that are connected to the iSpectrum. The remote access and internal hard drive make it possible to retrieve spectral performance, both live and past history, at any time. This feature allows the engineering, performance, and maintenance teams to utilize this tool 24x7 and even download recorded spectrum files to be replayed at any time on a local machine. The iSpectrum becomes an essential tool to perform network performance baselining at the convenience of the user. The remote design of this tool increases workload efficiency by eliminating many of the time costs associated with visiting sites to perform baselines. no site access issues no keys or passwords to find no handheld spectrum analyzer to locate no forgotten or lost cables or adaptors no landlord to notify no maintenance windows to adhere to Best Practice: Measure Noise Floor and Power Level baseline of all sectors in the 3AM - 4AM window when traffic is at a minimum, preferably 72 hours in advance of any major events. Method of Procedure: a. Log onto the iSpectrum b. Ensure system clock is set to correct timezone c. Download a 10 minute recording of a target day 72 hours in advance of a major event beginning at 03:00 hrs i. If a baseline has not been recently been performed, select and record multiple target dates all beginning at 03:00 hrs. (OR if connected locally to the iSpectrum, use the Spectrum Replayer feature to select the target baseline dates) d. Save file e. Using the Local Replayer, select the recorded file f. Using the dual spectrum view, for each set of ports: i. use Min Trace to measure noise floor ii. use Max Trace to measure power thresholds iii. use peak markers to measure peak power or power at center frequency iv. measure channel power v. run a PDF report for records g. Run a TX Demodulation report for Downlink ports for additional baseline performance metrics SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 4 (use a pic from 3AM) (use the TX demodulation from < 3am pic) Best Practice: Maintain a historical record of baseline performance measurements for trend analysis and for use to determine performance of the network under a heavy traffic load Near ideal baseline values for 03:00 to 04:00 low to zero traffic loads: E// Measured Alcatel-Lucent Noise Floor Uplink Rx Power Downlink Tx Power OEM Reported Rx Power EVM Channel Power RSRP RSRQ Frequency Error SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 5 2 Uplink RX Noise Floor Monitoring 2.1 Use Case Description One of the most common performance issues with RF systems, especially DAS systems, is the degradation of the Noise Floor. Noise can enter the signal through many channels and monitoring and maintaining a good SNR is essential to maintaining quality service to ensure customers are able to connect. The iSpectrum can be used to determine the level of external noise and interference present in receive frequencies to identify sectors with poor performance. a. The Noise Floor is best measured using the Min Hold trace function in the spectrum just outside of the guard bands. i. The Min Hold functionality will give you a decent result as long as your RBW/VBW ratio > 30. Trace averaging with a significant RBW (>100kHz) and an RBW/VBW ratio of 1 is a more accurate but may not be useful in a part of the band where there is significant UE activity. I would recommend the latter for the guard band as long as there’s nothing bursting there. b. Using the Noise Floor baseline measurement, which is the Noise Floor with very little or no traffic, determine if there is are any hardware or design issues with a high baseline Noise Floor c. Activate a Noise Floor Limit alarm block which is 5 to 10 dBm higher than the baseline Noise Floor to trigger any Noise Floor rise issues when the system is loaded d. What fix actions should the Carrier take when the Noise Floor threshold alarms i. increase attenuation ii. check for PIM sources iii. find interference and resolve it iv. line filtering v. better DAS conditioning tray with better PIM vi. investigate for cable issues SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 6 PCS Uplink NF: AWS Uplink NF: SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 7 3 Uplink RX Power Threshold Monitoring 3.1 Use Case Description As more users are on the channel, the power levels of the signal will rise. This rise in signal must be proactively monitored and managed to ensure users have the appropriate connectivity. Max Power Threshold alarms are set to trigger the upper limit of where the signal power will begin to affect user performance. This level can be adjusted on an ongoing basis to find the ideal zone between transmission and attenuation levels. Also, power threshold levels can be set in the sidebands to keep track of any signal power levels close to the carrier signal that may affect signal quality. Using Alarm blocks, the Uplink Rx signal performance can be tracked to maintain signal quality to keep the signal in the "performance zone" which is user defined as the maximum threshold the signal can reach before call degradation occurs. In the AWS two carrier UpLink channel example above, there are five Max Power Threshold alarm blocks. Two main alarm blocks are above the UpLink channels approximately 20 dBM above the Noise Floor. The other three blocks are to track signal and interference issues in the sidebands, and the threshold is -5dBM more sensitive. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 8 4 Downlink TX Power Threshold Monitoring 4.1 Use Case Description DownLink Tx threshold monitoring is useful to maintain the signal in the "sweetspot" which is the range of the minimum and maximum signal levels of the carrier channel. Additional alarm blocks can also be provisioned to monitor the health of the adjacent spectrum. 4.1.1 Tx Power Thresholds: The thresholds can monitor levels in the "sweetspot" using either the 'Max OR Min' or the 'Max AND Min' alarms. This will trigger an alarm when either the minimum and/or maximum power threshold levels violate the performance KPIs. The Max OR Min is shown in the figure below and is identified by the "+" sign in the alarm blocks and is the recommended alarm. Also shown are standard Max threshold alarm blocks in the adjacent and guard bands that track power levels in adjacent channels and are useful to identify interference in those areas. Figure 4.1.1 AWS Threshold Settings SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 9 Figure 4.1.1.b Power Threshold Alarm when power is lost Figure 4.1.1.c Max Power Threshold Alarm SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 10 5 Identifying Spectral Issues - "Mug Shots": 5.1 Use Case Description This feature... a. Identifying Issues on DAS: connecters, cables etc b. Sector performance, not enough power c. In-band interference d. Out -of-band interference e. co-channel interference (Just have a ton of spectrum shots showing different spectrum situations, start with the lab alarms that were generated) Top: Uplink Open Connector Bottom: Downlink open connection or loss of signal Note low channel power SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 11 Adjacent channel signals Guard Band Performance Guard Band signals, ok if within FCC guidelines, but need to be observed if approaching thresholds SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 12 Misaligned spectrum - could be intentional but if not, needs to be addressed. Typically if the channel has been moved from typical spectrum boundaries, it is to allow for proper spacing for adjacent channels. If there are no adjacent channels/signals present, then the alignment should be investigated. High power adjacent traffic. This is not a major concern, however the signal source should be known, there should be a proper guard band between the two signals, and the power levels should be within acceptable limits. The power threshold alarms can be adjusted to notify if levels are out of acceptable and expected values. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 13 Interference/unknown sources. The unknown source in the guard band (right?) is not typical. Sources in the adjacent bands are more expected, but not in the guard band. The top view is a high resolution zoomed in capture of the interference signal The Middle view is the standard resolution showing the interference with a dedicated alarm block assigned to the signal to record it's behavior in the alarm history. The bottom view is a 3D spectrogram view. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 14 In-Band Interference SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 15 6 TX Demodulation Functional Use 6.1 Use Case Description The iSpectrum allows for TX Demodulation to display the reference power, signal quality, freq. error, and additional data for LTE, UMTS, CDMA2000 and GSM. For example, the iSpectrum can measure EVM and RSRP/RSRQ values for LTE physical layer measurements. UMTS, CDMA, and GSM Demodulation options will be available once the demodulation license has been acquired and the user receives an activation key. Currently, the LTE TX Demodulation scheme is set as the default. Reference Signal Receive Power (RSRP): The RSRP provides the user with essential information about the signal strength. This can be used to determine the optimum power settings for the network. Reference Signal Receive Quality (RSRQ): RSRQ provides the information to determine signal quality. It is defined as the ratio of RSRP to the Received Signal Strength Indicator (RSSI). RSSI is a measure of the total power received including any co-channel power, interference, and any other sources of noise. To enter into the LTE TX Demodulation, click the TX Demodulation key, select the LTE option and the EVM & RSRP/RSRQ button and select the appropriate values for the demodulation settings and click the set button to view the demodulation graph. The PCI (Cell ID) is a useful tool to ensure that the iSpectrum port mapping is correct. Figure 6.1.a LTE TX Demodulation Settings Once the demodulation data is displayed, the information can be recorded by clicking the Report button and selecting the Export to Excel or Export to PDF buttons to save the demodulation report. To return to the spectrum view, return to the spectrum view of your choice, select the port and click set. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 16 SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 17 7 Real Time Spectral Viewing vs. Operational System Performance Tools 7.1 Use Case Description The iSpectrum has many advantages being inherently a fulltime permanent spectrum analyzer attached to ideally every uplink and downlink port in a DAS network. When issues, maintenance, optimization, alarms, or performance management is needed, most operational support system tools have a 15 minute to one hour delay before statistics or data is available. With the iSpectrum, results are immediate. a. Real time monitoring without waiting for support system updates b. See Power level adjustments in real time during optimization c. Identify Interference and use the iSpectrum to determine the start of the interference and watch the live view as the interference is mitigated d. Utilize the 100 MHz BandWidth to search for live wide spectrum issues e. Out of band viewing, OSS systems only provide in-band viewing, many issues occur out of band f. Noise floor troubleshooting in DAS systems when the issue is out of band from the carrier's signal SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 18 8 Using the iSpectrum for Root Cause Analysis 8.1 Use Case Description The iSpectrum is a powerful tool in both its live monitoring capability as well as the built in hard drive and "black box" features. When an issue occurs and is alarmed via the iSpectrum or any other source such as customer complaints or an OEM radio issue, the iSpectrum can be used by Operations to assist in identifying the root cause of the issue. The primary feature of the iSpectrum in identifying root causes is to use the Alarm History to simply replay an alarm and watch to see what caused the issue. Typically from watching the spectrum playback, the issue will be obvious, such as power loss, interference, or other major issues. It is useful to play back the issue over time to determine the start of the issue and watch through the alarm to see if the issue clears, such as after high network demand, or if the issue remains and is a chronic issue. Using the 2D and 3D viewing modes allows for a visual representation over time to watch the issue and have a visual recording of what is happening over time. Once issues are discovered, such as interference, the features of the iSpectrum are useful to drill deeper to pinpoint the issue. The most useful features are: a. Traces - using trace views locks min and max values in the display to assist in identifying fast occurring spectrum issues b. Markers can be used to lock in on points of interference or peak power spikes c. Span can be adjusted to see issues outside of the carrier channel that may be service/performance affecting d. Pre-Amp can be activated when spectrum issues have low power e. Video Resolution can be adjusted to be more sensitive to capture more detailed information f. Replayer and Download features can be used to go back to any time and replay the issue. The download feature allows for playback on any device, anywhere, anytime which is very useful for post-mortem analysis and review g. Reports can be made during live and recorded playback which is an excellent source for executive updates, data collection and record keeping, interference proof for litigation, training, knowledge transfer, and many other instances SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 19 9 Event Monitoring: Pre/Peak/Post Event Monitoring Workflow 9.1 Use Case Description The most common use for the iSpectrum is live event monitoring as the primary tool for RF and Performance engineers to proactively monitor and be immediately notified of live performance issues during peak event traffic. RF and Performance engineering teams have found the best use of the iSpectrum to have a workflow broken into three activities: Pre Event, Peak Event, and Post Event Pre-Event iSpectrum Workflow: (1-3 hours prior to event start) a. Establish connectivity to the iSpectrum either through a stable remote connection or through direct LAN access in the HeadEnd room b. Baseline all sectors and record/clear any alarms that may be present c. add/remove any engineers to the email notification on the iSpectrums so they can be alerted to live issues during the game d. Run a baseline report showing the system is clean and functional prior to the event Peak-Event iSpectrum Workflow: (during scheduled event) a. Use the iSpectrum GUI and alarm notifications to be alerted to live performance issues b. navigate to the port/sector that is in alarm and review the issue i. The majority of the issues are power threshold alarms due to high traffic as expected. ii. The iSpectrum is useful to compare user volume and power received from sector to sector for comparison. iii. When a sector goes "hot" and generates an alarm, many customers use this as the directive on where to send the engineers to perform. performance and throughput tests. The iSpectrum is useful to determine where to focus additional data collection. iv. When interference is found, both in and out of band, the iSpectrum can be used to identify the sector (physical location) of the source and monitor any movement of the source between sectors. 1. This has been used to trace a user with a mobile source of interference and find him as he moved sector to sector. 2. Interference detection is also useful to identify the start of the interference and duration, especially with the media and scoreboards that transmit at 750MHz. c. Monitor traffic as it moves from Parking Lots to Transition Zones to set optimization levels d. Monitor Uplink Receive Noise Floor and determine if attenuation level adjustments are necessary and watch the effect live as any changes are made SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 20 10 Using the iSpectrum to Make Live Changes to DAS Networks 10.1 Use Case Description A strong advantage of using the iSpectrum is the ability to view the live spectrum of the signal during peak traffic events. If the system has the capabilities to make power level adjustments quickly through an Active DAS tray/DIU/SPOI etc., the attenuation can be precisely dialed in with the live feedback from the spectrum. It is recommended to make incremental changes in 2-4 dB increments and wait 1-2 minutes to see the effect to the spectrum. If the Max Power Threshold is set to the ideal maximum level, the attenuation can be adjusted to just clear the threshold. The adjustment to find this sweetspot can happen in seconds to a few minutes versus the traditional method of making adjustments over periods of hours, missing the peak traffic window, or being forced to use traffic trends to make adjustments. Before Live Attenuation Changes After 3dB Attenuation Adjustment SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 21 11 Using the iSpectrum for Optimization, Test, and Turn-Up 11.1 Use Case Description Having a permanent Spectrum Analyzer installed for every sector is a powerful tool that can be utilized in many ways such as the testing and turn-up of a new system, DAS commissioning, and continual optimization. The first step is to calibrate the iSpectrum by calculating the link loss between the monitor port and the iSpectrum to ensure what is being received by the iSpectrum is the level expected for Tx and Rx power levels. This is best confirmed with a calibrated handheld spectrum analyzer directly off the ports that the iSpectrum will be calibrated to. Once this level is determined, the iSpectrum can be configured to match these levels to ensure the measurements by the iSpectrum are accurate. If a handheld spectrum analyzer is not used, the attenuation offset can be manually calculated and estimated using the data sheets for the cables and connectors between the iSpectrum and the point of interface. Once the iSpectrum is configured and calibrated, any instance where a handheld spectrum analyzer is used can be now performed remotely and/or locally by the iSpectrum for the lifetime of the network saving hours of labor and the ability to maintain a DAS network remotely. As an additional note, the SYM Active DAS Tray (ASPOI) has been designed to seamlessly integrate with the iSpectrum for full DAS network remote monitoring and maintenance, almost eliminating the need to physically visit the venue altogether. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 22 12 12.1 Taking Advantage of Performance Alarms Use Case Description The iSpectrum is a powerful tool that can be used to lock in the ideal performance characteristics of both the Transmit and Receive signals of a radio and/or a multiple sector system. When the performance of the system violates the user defined performance criteria, the iSpectrum will generate an alarm, record that alarm, and notify the users via email or through SNMP to the NOC to act as a live operational and proactive performance monitoring tool. a. Primary Alarms to be configured: i. Block On: Check to activate the alarm block ii. Start: Enter beginning frequency for the alarm block iii. Stop: Enter ending frequency for the alarm block iv. Max Threshold: Enter the amplitude maximum threshold for the power alarming v. Min Threshold: Enter the amplitude minimum threshold for the power alarming vi. Max Threshold And Min Threshold: Enter the maximum and minimum thresholds for the power alarming which will activate the alarm when both conditions are met vii. Max Threshold Or Min Threshold: Enter the maximum and minimum thresholds for the power alarming which will activate the alarm when either condition is met viii. Noise Level: Enter the maximum amplitude power noise level to be detected for Noise Floor alarming. The Noise Floor is set by the Minimum Hold measurement. The alarm will be triggered when the noise floor rises above the desired level b. Recommended Uplink Rx Alarm Blocks: i. Noise Floor: Set the noise floor alarm 5 dBm above a section of the noise floor where there is no signal. This will trigger when there is excessive noise received and can be reduced by adjusting the attenuation on the DAS tray ii. Max Power: Set this to an appropriate level that varies by network iii. Co-channel Power: Set these blocks to trigger when excessive traffic is generated in the co-channel portions of the signal and especially in the guard band areas to ensure FCC guidelines are not violated iv. Interference Traps: If there is a known interference source, an alarm block can be configured to track that individual interference source c. Recommended Downlink Tx Alarm Blocks: i. Max or Min power: Set the block to keep the Downlink Signal in the sweetspot where the alarm will be triggered in the event the Tx power is lost or the Tx power is too high due to users SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 23 ii. iii. Co-channel Power: Set these blocks to trigger when excessive traffic is generated in the co-channel portions of the signal and especially in the guard band areas to ensure FCC guidelines are not violated Interference Traps: If there is a known interference source, an alarm block can be configured to track that individual interference source d. NOC Alarms and Notifications are most useful when they are sent to the teams that need to know what is happening in the network. However, since the iSpectrum is continuously recording, the alarms will be available to be reviewed post mortem. The three primary alarming features of the iSpectrum are: i. Alarm History on the iSpectrum: used with or without notifications activated and is useful for post mortem analysis ii. NOC SNMP Alarm Routing: used for live operational and performance monitoring and is especially beneficial in host-neutral environments when carriers may not have access to the DAS alarms iii. Email Alarm Routing: is the premier feature to send immediate notifications to on-site teams during event monitoring that can direct the boots on the ground to the right place at the right time SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 24 13 13.1 Utilizing the Remote Capabilities to reduce site Visits Use Case Description The iSpectrum is a permanent spectrum analyzer tied to every sector. Any situation where a technician or engineer would be deployed to the site to perform a measurement can now be done remotely anytime, anywhere. The cost savings and efficiency are obvious. One carrier estimated that a technician is sent to the site over 30 times per year to perform a task that the iSpectrum can perform. On average they pay $500 per dispatch to site. example: 30 x $500 = $15,000 saved annually The remote capabilities can also be realized by the engineering teams being able to remotely analyze and diagnose issues as well as perform measurements when building the optimization plan. This can save dozens of man-hours annually. Interference identification can be achieved remotely, and using the reporting capabilities, the iSpectrum can be used to initiate interference mitigation without the need to deploy a team to collect data saving dozens of man-hours annually. There are dozens of use cases where the iSpectrum remote capabilities can be taken advantage of to reduce the number of site visits required by multiple teams. The savings can add up quickly to the point that the iSpectrums pay for themselves in a short amount of time. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 25 14 14.1 Getting the Most From Spectrum Recordings Use Case Description The iSpectrum is nicknamed the "black box" after the data recording features on commercial airplanes. This is because the iSpectrum is continually recording the spectrum performance of your network and has powerful features that allow you to "time travel" back to issues and events to perform troubleshooting or performance base lines. There are three highly useful methods to take advantage of the recorded data: 1. Replayer: use this feature when logged into the iSpectrum either locally or remotely to replay any point in time estimated to be approximately 6-20 months in arrears. 2. Alarm Replayer: use the auto-recorded alarm files that replays the alarms 90 seconds pre alarm, during the alarm, and 90 seconds post alarm. This saves the effort trying to hunt for issues. 3. Downloaded files and local replayer: use the flash-based replayer software and user selected downloaded files to archive and replay at anytime. The ability to go back in time and replay events, run reports, generate baseline and trending data sets provides users with unprecedented ease of use to maintain and optimize DAS networks. SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 26 15 15.1 Interference and Positional Tracking Use Case Description Most large venues will suffer from some level of interference. This may be from rogue networks, intentionally sabotaging individuals, media, licensed broadcasts, faulty and leaky scoreboards, mobile radios used by teams and dozens of other sources. If you are in a large venue, you know about this already. The iSpectrum is useful to find the interference and hone in on its physical location down to the sector. a. Since the iSpectrum is permanently tied to viewing the spectrum in venues sector by sector, if there is a mobile interferer, you can track the source as it moves from Sector to sector. i. Set Alarm Condition to be highly sensitive < 10 seconds ii. Have power thresholds set accordingly, to narrowband or wideband setting iii. Use frequency span to expand out by 100MHz increments to widen view iv. Once interference is identified, find the sector where the power level is the strongest v. Use marker to lock in on the interference spike vi. Watch as source moves from sector to sector and triggers iSpectrum alarms vii. Use dual spectrum view on multiple windows to display 6 sectors and change ports as necessary as the source moves viii. Send a defensive team to intercept the interferer and remove source of interference b. Interference identification and protocol for addressing i. Follow the regional guidelines for protocol identification and mitigation SYM Technology, Inc. Proprietary and Confidential. © 2014 All Rights Reserved. 27