Cook County Board of Review
E-blasts
Date Published: 10/30/2015
VETERAN’S DAY-NOVEMBER 11TH-ComEd PLANNED POWER OUTAGE AT 118 N.
CLARK
Due to planned maintenance at 118 N. Clark by Com Ed, the following Cook County Board
of Review services will be impacted: The Cook County Board of Review Website
(www.cookcountyboardofreview.com) and the Cook County Board of Review Digital Appeals
Processing System (DAPS) Portal will be unavailable November 11th from 7:00 a.m. to 7:00
p.m. because the servers hosting the aforementioned site and application with be without
power while certain maintenance related services are performed by Com Ed.
Both the Board’s site and Portal should be available the evening of November 11th at
approximately 8:00 p.m.
Please note that the filing deadline for Group 4 (Lake Township) is November 12th.
Therefore, we encourage Group 4 filings as well as the submission of related evidence, if
possible, prior to the November 12th deadline.
Date Published: 9/22/2015
DAPS ENHANCEMENTS THE WEEK OF SEPTEMBER 20, 2015
In order to improve the Portal user experience, particularly, the submission of high volume PIN
complaints as well as the upload of related evidence, the Board has implemented the following
enhancements:
1. Portal users now have the ability to utilize a “Search” feature for the “Current Appeals” queue, thus,
eliminating the necessity to page through individual screens when seeking one specific complaint.
2. The timing feature for “Current Appeals” has been lengthened as well as other code enhancements
which will both extend the time permitted in this queue.
COMMUNICATIONS CHANGE
Recently the county changed e-mail vendors, during the transition; we suggest that you contact your
IT department to ensure that @cookcountyil.gov domain is whitelisted. Also, you may receive multiple
e-mails as we attempt to ensure that all communications are received by subscribers. To make certain
that you are aware of deadlines and changes, we will also re-post all past notices under the “Attorney”
tab on our homepage. Please check there periodically throughout the session to make sure you are
staying informed. If you would like add e-mails to the distribution list you may do so by emailing:
CCBOR@cookcountyil.gov
DAPS INCIDENT REPORTING
In order to efficiently address and resolve DAPS related issues, please provide the following
information when contacting the Chief Clerk of the Board of Review:
1. Name of the person reporting the subject incident as well as a contact number and e-mail address
2. User name of the subject Account
3. Brief description of the nature of the incident
4. Frequency and duration of the problem
5. Identify the browser utilized during subject incident. Please note that the DAPS user experience
is most compatible with “Google Chrome” browser.
6. If possible, email a screen shot of the subject incident and/or an “error message,” if any.
Please direct all e-mail communications regarding DAPS issues to: CCBOR@cookcountyil.gov
HELPFUL DAPS TIPS
Please note that the maximum document size for uploading is 25 mb per document NOT complaint.
Also, the recommended UPLOAD speed is 25 Mbps
Date Published: 9/10/2015
GROUP 1 HEARINGS
The Board of Review has scheduled Group 1 hearings for the week of October 5th . We
anticipate that hearings for Condominium files will be on Tuesday, October 6th and
Commercial hearings on Wednesday to Friday, October 7th thru 9th . You will receive
hearing notices via e-mail with your specific hearing date and time.
LOG SHEET
Please see the link listed below which is the new “Board of Review Log Sheet.” Please use this
electronic document to list ALL your Group 1 files where you originally requested hearings
but now wish to continue to an “ORAL HEARING” or request a “NO CHANGE” to exhaust
your administrative remedies at the Board and preserve your clients’ rights at PTAB or the
Circuit Court. Please note that, whether you elect an Oral Hearing or Desk Review, the
deadline to submit ALL EVIDENCE for all Group 1 files is SEPTEMBER 22, 2015. Also, the
log sheet is must be submitted by SEPTEMBER 22, 2015.
Also, please note a separate submission is required for each category of log sheet which are
the following: 1) CONDO/ORAL; 2) CONDO/N/C; 3) NON-CONDO/ORAL; and 4) NONCONDO/N/C.
Please note that you are able to “cut and paste” in Excel column format to the “eLog Sheet”
for certain groupings of complaint numbers.
LOG SHEET LINK: http://goo.gl/forms/cAv37SnF5D
DAPS ENHANCEMENTS
Over the past few weeks, we have listened to your concerns about DAPS and have initiated
many new enhancements. For example, an enhancement was implemented to allow users to
sign on faster, thus, both increasing the efficiency of the DAPS and improving the user
experience. Other planned improvements include developing a search function for “Current
appeals.” The Board is relying on the users to be our partner in making sure we know about
issues and so that we can quickly resolve them. If you have an issue or concern with DAPS,
please contact the Clerk’s office.
COMMUNICATIONS CHANGE
Recently the county changed e-mail vendors, during the transition, you may receive multiple
e-mails as we attempt to ensure that all communications are received by subscribers. To
make certain that you are aware of deadlines and changes, we will also re-post all past notices
under the “Attorney” tab on our homepage. Please check there periodically throughout the
session to make sure you are staying informed. If you would like add e-mails to the
distribution list you may do so by emailing: CCBOR@cookcountyil.gov
DAPS INCIDENT REPORTING
In order to efficiently address and resolve DAPS related issues, please provide the following
information when contacting the Chief Clerk of the Board of Review:
1. Name of the person reporting the subject incident as well as a contact number and e-mail
address
2. User name of the subject Account
3. Brief description of the nature of the incident
4. Frequency and duration of the problem
5. Identify the browser utilized during subject incident. Please note that the DAPS user
experience may be enhanced with the “Chrome” browser.
6. If possible, email a screen shot of the subject incident and/or an “error message,” if any.
Please direct all e-mail communications regarding DAPS issues to:
CCBOR@cookcountyil.gov
Date Published: 8/7/2015
As a follow up to the July 23rd Attorneys’ Meeting, please note that ALL EVIDENCE MUST BE
SUBMITTED ON OR BEFORE THE EXPIRATION OF TWENTY-ONE (21) CALENDAR
DAYS AFTER THE CLOSE OF A GROUP.
It is important to note that this evidence submission deadline is applicable to ALL
OVERASSESSMENT BOR COMPLAINTS whether attorneys have requested ORAL
HEARINGS OR DESK REVIEWS.
Regarding Group 1, ALL EVIDENCE MUST BE SUBMITTED ON OR BEFORE
SEPTEMBER 22, 2015.
ALSO, IT IS STRONGLY RECOMMENDED THAT ATTORNEY ACCOUNT USERS
ENGAGE THE “FINALIZE” BUTTON AS SOON AS THEY HAVE COMPLETED ALL
DOCUMENT UPLOADS AND NOT WAIT UNTIL THE LAST DAY OF THE EVIDENCE
SUBMISSION DEADLINE.
More importantly, an electronic version of the “Log Sheet” is forthcoming which will be e-mailed
to ALL attorneys that we have valid e-mail addresses. Said “Log Sheet,” will allow attorneys to
elect “Desk Review” for complaints that they may have elected “Oral Hearing” during the initial
submission of the complaint. This “e-Log sheet” must be fully executed on or before the evidence
submission deadline to allow for scheduling.
Date Published: 7/17/2015
As stated during the July 23rd Attorneys Meeting, ALL attorneys will be required to create “User
Accounts” to take full advantage of all of the benefits of the DAPS (“Digital Appeals Processing
System”) application. In addition, ALL attorneys will be required to electronically submit and/or
update their Attorney Code information via DAPS. As stated during the Attorneys Meeting, the
Accounts will not be approved until Tuesday, July 28th, however, the BOR strongly encourages
that ALL ATTORNEYS create accounts NOW (prior to July 28th). Please note the following:
ALL ATTORNEYS WHO CURRENTLY HAVE AN EXISTING BOR ATTORNEY CODE
SHOULD UTILIZE SAID CODE WHEN REGISTERING FOR AN ACCOUNT (USER ID
and PASSWORD).
WHEN CREATING AN ACCOUNT THAT MULTIPLE ATTORNEYS MAY USE,
PLEASE UPLOAD A LETTER LISTING THE NAMES OF THE ATTORNEYS AS WELL
AS A COPY OF THEIR CURRENT ARDC CARDS.
-NOTE: WHEN UPLOADING IMAGES OF ARDC CARDS, IT IS IMPORTANT TO
IDENTIFY THE LEAD BOR ATTORNEY CODE INFORMATION ASSOCIATED
WITH ALL ARDC CARDS. IT IS SUGGESTED THAT ASSOCIATED ARDC
CARDS BE PHOTOCOPIED AS A GROUP WITH THE LEAD BOR ATTORNEY
CODE BEING PROMINENTLY LISTED. THIS DOCUMENT WILL THEN BE
UPLOADED VIA THE PORTAL AS AN ADDITIONAL DOCUMENT WITH THE
LEAD ARDC CARD. IT IS NOT A SEPRATE SUBMISSION.
PLEASE NOTE THAT ATTORNEY USERS WILL RECEIVE E-MAIL
NOTIFICATION TO THE APPLICANT ADVISING THAT THEIR REGISTRATION
REQUEST HAS BEEN RECEIVED. PLEASE ALLOW TIME TO RECEIVE THE EMAIL TRANSMISSION. IF YOU DO NOT RECEIVE NOTIFICATION, PLEASE
IMMEDIATELY CONTACT THE CLERK’S OFFICE AND DO NOT ATTEMPT TO
CONTINUE TO REGISTER.
ALSO, DO NOT FAX ANY USER ACCOUNT OR BOR ATTORNEY CODE
DOCUMENTS.
Please refer to the following steps:
1. Access the DAPS Portal by navigating to the BOR’s home page
www.cookcountyboardofreview.com and click “Please Click Here to Pre-register or File
a Complaint Online.”
2. Scroll down to the bottom of the page and click “To continue and file your appeal please
click Here.” You will now have access to the DAPS Portal.
3. You must now register an account by clicking the “Login/Register” option from the main
menu.
4. The registration process will require the following information:
-User Name
-Password
-First and Last Name or Firm Name
-E-mail address
5. Prior to submission, the User will be asked if whether they are registering as an
attorney. A registering attorney must click “Yes” to proceed. The User will then be asked
if they have an attorney code. First time users (Attorneys without an attorney code) will
typically respond with “No.”
6. Attorneys will then be prompted to submit the following additional information:
-ARDC code (First and Last name associated with said code)
-Law Firm Name, Address, Phone Number, and Primary e-mail address as well as the
option for alternative e-mail addresses.
7. The User must then upload an image of a valid ARDC Card which is necessary for
approval and will be required on an annual basis. The Board of Review discourages the
practice of law firms using one single attorney code for all attorneys at that firm. Law firms
should obtain individual attorney codes for each attorney practicing at the Board of Review.
For law firms that use one attorney code for all attorneys at the firm, please provide the Board of
Review with a letter that lists all of the attorneys utilizing the Board of Review attorney code and
scanned copies of all of the related ARDC cards.
8. The status will be “pending approval” until on or about July 28th.
9. Attorney Users will receive e-mail notification to the applicant advising that their
registration request has been received. Attorneys will not be able to submit an appeal
until their registration request has been reviewed and approved by the BOR.
10. At that time, the Current Attorney Code Status will be updated to APPROVED, a BOR
Attorney Code will be provided and the SUBMIT APPEALS button on the MAIN
MENU will be operational.
11. Note: After receiving approval from the BOR, attorneys will be able to log on and view
their respective updated status and begin to submit appeals and related documents.
Date Published: 7/8/2015
Practicing Bar:
The Board of Review is currently preparing for the upcoming 2015 Tax Year Session. The 2015
Tax Session Attorney Meeting is scheduled for Thursday, July 23, 2015, at 9:00 am, at
Assembly Hall, located on the lower level of the Thompson Center. For this upcoming session,
there will be many changes that will have an effect on the way that you interact with the Board of
Review and the requirements for filing assessed valuation appeals. This is the first of many
communications that you will receive regarding the changes occurring at the Board.
This year, the Board will be implementing the “Digital Appeals Processing System “(DAPS). The
system will allow the Board to receive and process documents digitally. The implementation of the
system will require attorneys to create an account to take full advantage of all of the benefits of the
new system. Further, ALL attorneys will be required to electronically submit their law office and
corresponding ARDC information through the new system to update their Attorney Code
registration with the Board. You will be receiving detailed information regarding the Attorney
Code registration process in the upcoming weeks, so please be patient and we will make sure
that you receive all of the instructions that you need in the upcoming weeks to begin that process.
It is also important for you to be aware that the Board of Review has changed its Official Rules
for the 2015 Tax Year Session and going forward. The Board Rules were changed to reflect the
implementation of DAPS and to respond to various changes in the practice over the years. One of
the key changes that you should be aware of is that the Board of Review will require that ALL
attorneys submit the new Attorney Authorization Form, which is posted on the Board of
Review’s website. This new form must be signed by your clients and attests that you have been
authorized to represent the appellant before the Board of Review. Please begin using this form now
as you prepare for the upcoming year.
We appreciate your patience as we work diligently to improve the efficiency and effectiveness of
the Board by implementing new technologies and being responsive to the changing needs of the
office. Again, this is only the first of several planned upcoming communications to assist you in
transitioning to interact with the Board of Review in an exciting and improved new way.