6/13/2015 Direct­Hit ­­ Customer Plan FACTORY SCHEDULED MAINTENANCE 2013 Mercedes­Benz C350 3.5L, V6, Des 276.957, USA/Canada Current Odometer: 30,000 Miles MV Autoworks 30 Evelyn Way Tisbury,MA 02568 P:5086967160 At MV Autoworks, we're committed to the safety and reliability of your vehicle. Our expert technicians can recommend the right scheduled services to help prolong the life of your car and help prevent costly repairs in the future. Your vehicle is one of your largest investments...so let us help you protect it. Your 2013 Mercedes­Benz C350 3.5L, V6, Des 276.957, USA/Canada currently has 30,000 Miles, and your vehicle manufacturer recommends that you have the following items inspected, replaced or serviced now. The following maintenance items are recommended based on the current odometer reading and/or the age of the vehicle. No Maintenance Indicator Lamps are currently illuminated. SELECTED SCHEDULES Required Service Work Recommended Service Work Copyright 2001 ­ 2015 Identifix, Inc. http://www.identifix.com/CustomerPlan/Index?ROID=109460744&VID=2391402&LocationId=25&Tab=TabMaintenance 1/3 6/13/2015 Direct­Hit ­­ Customer Plan FACTORY SCHEDULED MAINTENANCE INSPECT ITEMS Check catch, safety catch and hinges on engine hood for proper operation Check thickness of brake pads and discs, front and rear wheels removed. Visually check brake system components, lines, hoses, calipers Check brake system fluid Check coolant level Check power steering fluid level Check windshield washer system fluid level. Battery (main/starter/auxiliary) check condition using a battery load tester Check horn, high beam flasher, hazard warning flasher, turn signals Check trunk/cargo area lighting Check warning/indicator lamps, illumination and interior lighting/exterior lighting Check inflation pressure in spare tire (if applicable) Check thickness of brake pads, front and rear Correct tire inflation pressure Check TIREFIT tire sealant expiration date (where applicable) Inspect tires for damage, measure tread depth. Check windshield washer and headlamp cleaning system Copyright 2001 ­ 2015 Identifix, Inc. http://www.identifix.com/CustomerPlan/Index?ROID=109460744&VID=2391402&LocationId=25&Tab=TabMaintenance 2/3 6/13/2015 Direct­Hit ­­ Customer Plan FACTORY SCHEDULED MAINTENANCE REPLACE OR SERVICE ITEMS Clean water deflector The water deflector is located under the hood on top of the cowl by the windshield. It is used to diffuse water and collect contaminates such as leaves, twigs, etc. from entering the A/C drain box and plugging up the drain. Cleaning the water deflector, as prescribed by the manufacturer's maintenance schedule, can help keep the A/C drain from plugging up. Engine ­ oil and filter change Engine oil is the fluid that lubricates, cleans and cools the internal moving parts of the engine. Oil breaks down from normal wear, i.e. dirt, contaminates, moisture, engine heat and loses its ability to lubricate and clean. Therefore, engine oil should be replaced, as per the manufacturer's maintenance recommendation, to help ensure that the engine performs as designed. An engine oil filter is a vehicle component that is used to remove impurities and undesired components from the oil that flows through an internal­combustion engine. The oil is necessary to lubricate the engine. Replacing the engine oil filter, as per the manufacturer's maintenance recommendation, can help to properly maintain the engine’s lubrication system. Replace wiper blades A windshield wiper is a device used to remove rain and debris from a windshield. Replacing the vehicle’s wiper blade or wiper insert, as per the manufacturer's maintenance recommendation, helps to maintain good visibility through the windshield. Replace combination filter The cabin air filter cleans incoming air during heater, air conditoner and vent modes. Dust, pollen, mold spores and other particles will reduce airflow into the passenger compartment. If not replaced, eventually the heater and evaporator (air conditioner) may be damaged by corrosion. Replacement of the cabin air filter, as prescribed by the manufacturer's maintenance schedule, can help ensure that the air entering the vehicle's passenger compartment is clean. Reset maintenance service reminder The service interval display in the instrument cluster notifies the driver that a maintenance interval has been reached. Resetting the service interval display, as prescribed by the manufacturer service schedule, can help ensure proper maintenance intervals are followed. Activate Tire Pressure Monitoring System; refer to vehicle Operator's Manual A tire pressure monitoring system (TPMS) is an electronic system designed to monitor the air pressure inside the pneumatic tires on various types of vehicles. TPMS report real­time pressure information to the driver of the vehicle, either via a gauge, a pictogram display, or a simple low­pressure warning light. Proper tire pressures have a significant influence on vehicle safety and efficiency. The tire pressure monitoring system (TPMS) should be inspected on a regular basis, and in accordance with the manufacturer's maintenance recommendation, to help ensure the system is reading tire pressures correctly. Tire rotation (where applicable) The tires mount on the wheel or rim and contacts the road to provide traction, steering and braking. The wheel bolts to the hub or spindle assembly. Rotating tires and wheels, as per the manufacturer's maintenance schedule, helps even out tire wear and prolongs tire life. NOTES/COMMENTS: Copyright 2001 ­ 2015 Identifix, Inc. http://www.identifix.com/CustomerPlan/Index?ROID=109460744&VID=2391402&LocationId=25&Tab=TabMaintenance 3/3