RR: 115096 RR: 115068 contents Regulars News 6 Health & Safety Focus 23 Security Focus 30 Business News 34 Product Showcase 36 Cover Story Andrew’s renewable, energy efficient water heating for University of Plymouth 26 Features Interiors 13 Fire Safety 16 Washrooms 20 H.V.A.C. 23 reader reply Full reader reply contact information is available on www.practicalfm.co.uk. If you don’t have access to the internet enter the reader enquiry number into the boxes below and fax back on 01934 863259 Editor: Anne Donald Editorial Contributors: Toby Jenkinson anne@practicalfm.co.uk info@practicalfm.co.uk Advertising: advertising@practicalfm.co.uk Circulation: title: initials: surname: company: Practical Facilities Management Ltd 31 The Copse, St Georges Weston Super Mare, North Somerset BS22 7SL tel: 01934 521224 fax: 01934 521224 website: www.practicalfm.co.uk address: post code: tel: email: 4 circulation@practicalfm.co.uk fax: The information contained in this magazine has been obtained from sources which the Proprietors believe to have been correctly reproduced but they cannot accept legal liability for any error in it howsoever caused. Practical Facilities Management Magazine is distributed at the discretion of the Publishers, Practical Facilities Management Limited. All advertisements and editorial articles included within the magazine are subject to the Publishers terms and conditions which are available upon request. The views expressed are not necessarily those of the publisher. No part of this publication may be reproduced without the written consent of the Publisher Copyright Practical Facilities Management Limited 2008© from the editor: Welcome to the latest edition of PFM. As usual it has been a busy month for facilities management and this time I’d like to talk a little bit about how the credit crunch is hitting the industry as well as some new developments on the environmental side of things. Lets start with some breaking news as we go to press. More than half of UK contract cleaning companies have reported no growth over the past 12-months. Zilch. According to MTW research a third are now considered to be ‘at risk’. Not surprising as only 45% of them experienced any growth at all during the year. The report warns that in 2009 the industry is likely to decline in terms of capital expenditure and spending on equipment; assets could also decline. If you work on the supply side of the business, the report recommends targeting the few companies that are still performing. Lets hope things start to turn around sooner rather than later. The same has to be said for the UK construction sector, which the RICS predicts will shed around 300,000 jobs in the coming year. In light of this the CBI is now calling on the government to boost spending on social housing and the Building Schools for the Future project. It has put forward a ten-point plan to keep business working and to safeguard jobs and help position the economy for recovery. Increasing costs are already starting to play their part, and local government project adviser 4Ps says that over a quarter of councils are already seeing costs rising for school, leisure and waste management projects. Over a third are reporting project delays too. However, it is not all doom and gloom and despite the current financial crisis, many British companies have identified sustainability as a growth area over the next three years. The UK Green Building Council’s latest poll shows that 90% of respondents believe sustainability will either grow as an issue or stay at the same level in spite of the credit crunch. According to the poll, over a quarter said the financial crisis is having no effect on their sustainability plan. Another half said sustainability was now an even bigger focus for them. Nearly all said the government must stick to its green targets, despite the crunch. Paul King of the UKGBC said: “I think we’ve seen an end to ‘boom and bust’ for sustainability. This time it’s going to remain high on the political and corporate agenda.” Even so, elsewhere, there was a lot of hot air being talked about how realistic zero carbon buildings really are. According to new research by BSRIA, over 60% of scientists, building services designers and other industry big wigs believe the government’s targets for zero carbon buildings are unrealistic. The deadline for all UK public sector buildings to become zero carbon is 2018. However, more that 62% of respondents to the poll say this target will not be met. Staggeringly, just over a third of those taking part said they even had a zero carbon plan in place to meet this deadline. Let’s hope for the sake of our environment, and our kid’s future, that they can still turn it around on time. Ending on a positive note, a new scheme called ‘Universities that Count’ has hit the ground running. Under the initiative 64 universities have agreed to start to recording figures for a corporate responsibility index and an environmental index. Iain Patton, executive director for the Environmental Association for Universities and Colleges, said: “This agenda is here to stay.” Here, here! 5 news NEWS Spitfire finds wi-fi solution for geographers pitfire, the leading voice and data solution provider, has installed a wiS fi Internet access solution for the Royal Geographical Society at the society’s headquarters in Kensington, London. Spitfire supplied and installed a Cisco 4402 Wireless LAN Controller with Aironets to provide wireless Internet access for staff, members and visitors within the building. Established in 1830, the Royal Geographical Society seeks to advance geographical science and support its practitioners. With about 15,000 members it is the largest and most active scholarly geographical society in the world. The society welcomes 150,000 people a year to events and activities for both by Spitfire. members and the public. All will now be able to Spitfire is a Cisco Select Registered Partner able to access the Internet via the 10M wi-fi circuit provided offer its customers the Cisco product portfolio of Nilfisk-CFM supplies Saint-Gobain with first ‘Glass’ cleaning system centralised vacuum cleaning A system, designed and installed by Nilfisk-CFM, is enabling glass manufacturer Saint-Gobain Glass to clean production lines and recover waste product for recycling at its Eggborough plant in Yorkshire. At the heart of the fully automated system is a Nilfisk-CFM industrial suction unit that can collect up to a tonne of material per hour. The unit is connected to approximately 400 metres of pipework with 45 suction points located around Saint-Gobain’s batch plant to allow simultaneous cleaning in different places. The vacuum is activated automatically when an operator attaches a hose to the nearest suction point for fast and convenient cleaning wherever it is needed. Recovered product is discharged into a central hopper, which incorporates a manual diverter valve to separate material for recycling rather than disposal as required. Before investing in a Nilfisk-CFM fixed vacuum recovery system, Saint-Gobain used mobile vacuum cleaners to deal with spillages of sand, limestone, soda ash and other materials used in the glass making process. Nilfisk-CFM worked closely with Saint-Gobain during the design of the custom-built cleaning system. Special features include bulk conveying nozzles for areas requiring bulk removal of waste material to avoid blockages, and level sensors in the double dump valve system to prevent overloading during discharge. Nilfisk-CFM also undertook installation and commissioning of the system on site and provided full operator training as part of the package. RR No: 115020 6 network solutions together with after sales service and support. As an existing customer the Royal Geographical Society benefits from Spitfire’s comprehensive service that extends from designing and implementing a telephony and data communications network to providing line rental and call billing, with complete after sales technical support and customer service. Commenting on the wi-fi solution, Dominic Estall, IT Manager for the Royal Geographical Society said, “With Internet access for e-mail and information becoming ever more essential, it was important for us to be able to provide wi-fi Internet for our members and other visitors. We particularly wanted this implemented prior to our annual conference, held in August and Spitfire we are able to do this. We are pleased with the result.” Reader Reply No.:115003 ‘Green’ SCA presents four mountain bike prizes he “world’s greenest T tissue manufacturer” SCA has given away four mountain bikes following a competition held at the ISSA-Interclean exhibition. UK winner Michael Flawn from Numatic International was presented with his prize at the company’s headquarters in Chard, Somerset, by SCA Tissue Europe account manager Anne Brake. Mike, a research and development specifications technician with Numatic, was one of around 800 visitors to the Tork stand at ISSA-Interclean who took part in the company’s carbon footprint game. Participants entered their home details into a computer to discover the level of CO2 emissions produced by their journey to the exhibition. Numatic International, which manufactures vacuum cleaners, janitorial trolleys and mopping systems, has been a Tork customer for more than a year via distributor Spot On Supplies. Numatic chose Tork products because of the manufacturer’s environmental credentials, says SCA Tissue Europe’s Anne Brake. SCA was named the world’s second greenest company in June 2007 by the Independent newspaper and EIRIS. SCA has also appeared in the Innovest Global 100 most sustainable companies list for four consecutive years since the list began, and consistently tops the WWF tissue manufacturers’ rankings. Numatic is also at the forefront of today’s environment movement. The company’s “green” products include the Henry and Hetty AutoSave vacuum cleaners, said to save energy by 50 per cent. The other three mountain bike winners in the Tork carbon footprint game were Rui Duarte from T Nolen in Portugal; Carles Marine from Mesnet in Spain, and Rodriguez Ruben from CD Net in Belgium. Reader Reply No: 115009 Dreaming of a Green Christmas HS Greenleaf launch new range of P Christmas trees and accessories including LED lights providing safer and greener festive lighting. Poor old Father Christmas, he’s seen it all flashing reindeers, inflatable snowmen and singing polar bears. The trouble is Santa’s been around so long that it’s hard to find something original to make him smile. Dusting off the same decorations year after year just doesn’t do the job. Thank goodness for PHS Greenleaf, without which St Nicholas might give up altogether and head back up North. Having been providing Christmas décor to commercial premises for more than 13 years, PHS Greenleaf, the UK’s leading plant rental specialist, is well known to Father Christmas. He knows that every year the Greenleaf Christmas range is expanded and improved to include new ideas and colour schemes to entertain staff, visitors, customers and travellers from the North Pole. What’s more, the PHS Greenleaf elves will design, install and collect all your decorations leaving you to relax and enjoy the festive period. The 2008 range, including hand-decorated trees, wreaths, garlands and florals, introduces three enchanting new themes Nordic Blue, Winter Shimmer and Classic Cranberry. Many of the ranges are supplied with LED lights, providing a safer, brighter and sharper light. Using less electricity than traditional tungsten lights. So this year, give Father Christmas a gift for a change and use PHS Greenleaf Christmas trees and festive décor. Unfortunately giant inflatable, singing polar bears, flashing or otherwise are not available. Sorry! Reader Reply No: 115015 Space saving mobile storage from NORDPLAN Designed by Jacob Jensen to be seen and used in any workplace environment, NORDPLAN mobile systems offer a contemporary solution to an age old problem: how to maximise storage capacity in the minimum space. Innovative concepts Elegant and uncomplicated, but packed with advanced safety and operational features (such as our unique Air Circulation Parking facility that eliminates stale air pockets) Intuitive design Electronic and manual systems that are easy and effortless to operate Diverse applications Used in offices, hospitals, libraries, archives and other workplaces worldwide Effective solutions Every installation individually designed to maximise storage capacity in the minimum space Contact us today to arrange a no-obligation site visit and budget proposal. T: 01444 237220 F: 01444 237221 E: sales@nord-plan.co.uk www.nordplan.com UK clients include: Royal Bank of Scotland, Deutsche Bank, Inland Revenue, DEFRA, Health & Safety Executive, City of Glasgow Council, Greater London Authority, University of Cambridge, University of Nottingham, University of Oxford, Aberdeen University, Borthwick Institute, Ayrshire Archives, Channel 4, Scottish Parliament, British Airways, Pfizer, GSK, Novartis UK news NEWS Spitfire’s SIP Communicator™ delivers hosted telephony I with no capex! pitfire, the leading Internet S Telephony Service Provider (ITSP), has launched a hosted telephony service with phone system functionality provided remotely by Spitfire. Called SIP Communicator™, it only requires SIP compatible handsets, making the service an extremely cost-effective solution for business startups and small businesses that are growing and anticipate moving premises or are spread over multiple sites. SIP Communicator™ has been designed as an endto-end service and is ideal for small start-up SMEs and multisite operations such as retail branch networks or small businesses employing home workers. Where a business has home workers or workers in many different locations, then SIP Communicator™ provides real business and economic benefits because staff can call each other free of charge and incoming calls can be routed to any location. Snom handsets are provided, which include an LCD display, speakerphone and message-waiting indicator. Alternatively a Counterpath Softphone client can be installed on a PC or laptop for use with a headset and microphone. There is a monthly service charge but the costs are estimated to be about fifty percent less expensive than a conventional phone system based solution. SIP Communicator™ offers all the usual phone system features of holding and transferring calls, but has a number of additional benefits. The system can be configured via the Internet, allowing change of feature set-ups as and when required, without incurring any engineering charges. Multiple hunt groups can be set up for incoming calls to ring telephones simultaneously or sequentially. SIP Communicator also provides voice mail, autoattendant and conference call functionality. Users can be located anywhere and provided with phone numbers for any location, so an employee based in Glasgow can have a London phone number and vice versa. Reader Reply No: 115022 Cancer Research UK’s IS department trials new shared desk scheme Order your pump check up – today! n many pump systems more than half of the energy consumed by the pumps could be saved by switching to more efficient and correctly sized models. Grundfos have developed a ‘Pump Audit Tool’ that will tell you how much money you could save by optimising your pump system. The Grundfos Pump Audit is simply a check up of your pumps system. It checks the overall efficiency of your current pumps and highlights how much energy you could save by switching to a more efficient pump. Reader Reply No: 115034 Muratec launches ScanTag metadata capture solution uratec Europe (UK), M manufacturer of multifunction office harity using Condeco’s C desk booking software to enable flexi-working Condeco’s user-friendly desk booking software will ensures that the desks within Cancer Research UK’s IS The UK’s leading charity is piloting a Department space are fully utilised, new flexi-working scheme within the eliminating the unnecessary wastage IS Department at its head offices in associated with empty desks. central London. Jane Swindle, IS Business Change Cancer Research UK has joined Manager at Cancer Research UK, forces with RNM Systems to said: “We’re delighted to be working implement the desk booking module of alongside RNM Systems on this new its Condeco software suite, which is project. Condeco has the potential to enabling the IS department to manage allow us to raise office utilisation, its office space more efficiently. reduce our energy bill, reduce our Staff numbers within the department carbon footprint and, in the process, were, at times, flexing up to 200 to make real estate savings.” cope with large projects. There were Paul Statham, managing director at 140 desks available and allocated to RNM Systems, said: “Cancer staff but as a good percentage of Research UK is the largest and one of these staff were regularly working off- most well-known charities in the site, the IS Department was finding country. It is an organisation that is that its office space was vastly under- constantly seeking to reduce costs utilised. With no more space available and, as a result, needs to ensure it is the department needed to expand its making full use of the office space it workforce without expanding its has available.” Reader Reply No: 115026 estate. 8 equipment and business solutions, has launched ScanTag, a metadata capture solution for Muratec multifunctionals. Available for the award winning Muratec MFX2050 and MFX1450, ScanTag enables users to enter indexing fields on a Muratec multifunctional’s touchscreen to facilitate document archiving into backend document management applications. To utilise the ScanTag function a system administrator can register several metadata fields on a Muratec multifunctional device using the intuitive browser interface. A user can then walk-up to the multifunctional, insert their document into the automatic document feeder and select ‘ScanTag’. Users can then enter the required indexing fields, choose the document file format (TIFF or PDF) and select ‘Start’. The document will be scanned and converted into the selected file format and the indexing fields will be converted into a CSV or XML data file, depending on the format required by the document management system. Both file types are delivered to a network folder, retrieved by the document management system and indexed. Throughout the development process Muratec has been working with leading document management provider DocuWare Corporation to customise the ScanTag solution for import into DocuWare. The DocuWare team has fine-tuned ScanTag for importing into their document management system, providing an intuitive, flexible and familiar interface for customers. Reader Reply No: 115035 KwikHEAT ™ Temporary heating solutions HEAT FOR HIRE SOLUTIONS FOR ANY BUILDING PROJECT, INDUSTRIAL BUILDING OR EVENT Watkins Hire warm air heating division KwikHEAT is one of Europe’s leading portable heat for hire companies. KwikHEAT Services HEAT FOR HIRE APPLICATIONS Prices do not increase as the weather gets COLDER!!! Event heating Hire rates are truly competitive Drying Walls & Ceilings Same day delivery when required Drying Floors Guarantee to beat any like for like quote Concrete Curing No call centres, just real sales engineers Drying painting Full installation service & final finishes True 24/7/365 breakdown service Buildings drying Under floor heating, testing National accounts team Building commissioning Depots nationwide you can ring CONTACT: 01922 634797 www.watkinshire.co.uk es/Depots West Midlands Scotland Manchester Yorkshire Gloucestershire 01922 634797/ 07795 241911 01324 629822 0161 795 8666/ 07795 241777 01924 439733 01594 835834/ 07836 276177 Hampshire 01794 522266 London 0208 667 0088 National accounts 07 825 123823 A quick call to 0500 526696 and you will be in touch with a product specialist who will discuss and understand your requirements, arrange site visits where necessary and provide you with a competitive quotation for our products and services. KwikHEAT prices do not increase as the weather gets colder !!! RR: 105144 Nationwide Offic news NEWS Timber firm detail trio of innovative products eading timber firm Arnold Laver Timber World has released details of L three new innovative products which could revolutionise the UK market. The first to be launched by the timber experts is Danback which is already making waves in the United States and is set to strengthen the company’s portfolio of services. Danback is a unique wood backing product that provides superior connection and pullout strength for handrails, shelves and other wall fixtures using a flexible wood backing plate system. Arnold Laver holds the sole manufacturing and distribution rights for the product in the United Kingdom under patent licence. The company will also have the scope to expand into Europe. Danback claims the system reduces installation time by up to 90 per cent, provides extra screw pullout strength for heavy-duty backing applications, works with most major manufacturers and meets all Solaglas Windowcare ready to come to retailer’s rescue ational emergency glazing company Solaglas Windowcare, part of the Saint-Gobain Group, has launched a campaign targeting retailers that are unlikely to have access to 24-hour emergency glazing. This follows reports that a major supplier in its sector is experiencing severe difficulties. Solaglas Windowcare is warning that in the run up to Christmas and through the New Year sales period retailers will have an urgent need to have damaged windows re-glazed and ready for display, and has launched its campaign under the heading of ‘Let us come to your rescue’. The company is offering a dedicated emergency helpline manned by a specialist team that has been formed to manage increased demand. The campaign will be backed by business-tobusiness advertising and promotional activity. Solaglas Windowcare estimates that there could now be as many as 400 retail outlets with damaged boarded-up shop fronts on high streets across Britain. These companies are now without a recognised national supplier to provide professional re-glazing services. Managing director, Ian Davy said that difficulties at its main competitor in the retail market leave Solaglas Windowcare as the only company with national coverage that can deliver the quality of service large retailers demand. Reader Reply No: 115073 specifications for commercial and residential applications. Arnold Laver has also introduced an innovative new product called Fotoply, a revolutionary panel sheet made of timber on which any image or artwork can be applied. The panels are made from lightweight European Lanes: pioneering technology, pioneering techniques N 10 spruce plywood and help to reduce road miles, carbon emissions and are recyclable. Danback and Fotoply two of Arnold Laver’s main products which were on show at one of the timber industry’s largest events, Interbuild, which was held at the NEC in Birmingham from 26 – 30 October. Additionally, Arnold Laver has introduced a series of pioneering door servicing centres offering design, manufacture and technical support around the country for both domestic and commercial properties. The entire process is carefully controlled and monitored, from the selection of raw materials, though bespoke design and precision machining, to prompt delivery anywhere in the UK. The new door servicing centres provide a wide range of design-led veneers, apertures, glazing and sizes, exclusively designed by specialists Phillip Reader Reply No: 115051 Watts Design. anes for Drains is not only the UK’s L largest independent drainage specialist, it’s also a leader in no-dig, drain and pipe relining technology. Having adopted the technology at an early stage in the mid-90s, Lanes is now firmly established as a leading reline specialist in the UK. The team regularly trials new materials and techniques and works closely with international manufacturers and industry bodies, frequently hitting the headlines with its ground-breaking projects. Recent notable achievements have included relining pressurised rising main sewers, and relining, with a single liner, a drain which changed shape part way through from round to box, before reverting to round. (Full case histories and press information will be available in due course.) Lanes relines full sewers and drains ranging from 225mm to 900mm in diameter. Localised repairs to specific sections of drain may be carried out using a technique known as patching, which is suitable for pipes from 100mm up to 1250mm diameter. Lanes was first in the UK to invest in the revolutionary Panoramo 3D Optoscanner camera, which gives a truly panoramic CCTV drain survey. Whereas conventional pan and tilt cameras rely on the operator to see and record images, Panoramo sees and records everything in one pass. Developed especially for CCTV surveys of lateral sewers and drains, the LISY Sat Cam was another first for Lanes. It’s quick and cost effective to CCTV survey laterals directly from a mainline sewer or drain with LISY, without having to access each Reader Reply No: 115054 individual property. Dalkia and Rhodia clean up with energy savings alkia has formed a new agreement D with global speciality chemicals company Rhodia to provide energy management to its Leeds site, continuing a partnership first established over 24 years ago. Dalkia will design and install new burners and a duplex water softening system to serve the steam plant vital for Rhodia’s production. The contract also encompasses fuel supply, and the management of feed water treatment and the high and low pressure steam raising plants, enabling cost control, ensuring availability of utilities and maximising energy efficiency. In order to ensure high service levels and support production, the service is continually monitored and measured against KPIs. The new components of this contract build on the long-term development of the plant by Dalkia, over the 24 year history of the company’s relationship with Rhodia. This long-standing contract has seen an extended process of upgrading taking place at the Leeds site, beginning when Dalkia initially replaced the plant’s heavy oil boiler with what at the time was a much more economical coal-fired boiler. As the contract progressed, a gas and oil-burning boiler superseded the coal plant, and in turn was replaced by a more environmentally sound high-pressure gas boiler. This equipment has remained in operation until this most recent contract extension, and will now benefit from more efficient electrically controlled burners. Reader Reply No: 115055 news NEWS All aboard with Vision Text at Portsmouth here is no more need for semaphore T at the Royal Navy Dockyards in Portsmouth since the introduction of a state of the art electronic display at the naval base, supplied by Surrey based Vision–Text Electronic Displays. Two external full matrix RGB displays have been installed which provide easily updateable information at the security entrance points to the base following extensive discussions between ‘Technology House’, IT solution providers to the Royal Navy and Mike Le Grange of Vision–Text. These discussions involved numerous site visits and demonstrations of the technology to both ‘Technology House’ and the Royal Navy. The decision to use the high spec RGB LED displays as opposed to a more simple solution was based upon the viewing distances required and the necessity to be able to display coloured graphics including logos and images. All this was achieved using the displays own standard IMPOSA software package thus saving time and money by not having to write bespoke software. Previous investigations into the installation of such a product had been seriously compromised by budgetary restraint; however the new IMPOSA system has been specifically designed to provide high end use at a highly competitive price not normally associated with such outstanding performance, durability and reliability. These new displays are compatible with several system configurations, they can display content asynchronously, VGA images synchronously and video images independently depending on the application. The really clever part of the new external version of the IMPOSA Screens is their modular format which allows the screen to be configured into various sizes depending on the number of cabinets used. The products require standard installation structures and each display supplied includes all accessories that may be required making the installation simple and convenient. From the initial agreement to proceed with the purchase to actual commissioning of the installation, it took only four weeks, thus being delivered on time and on budget. Reader Reply No: 115059 A major plus from C.K Tools Unlike any plastic based tool bags currently available, C.K’s rubberised base, which runs across the entire Tool Systems range, will not crack or split on impact, even in the cold. This innovation is not only easily wiped clean but also prevents scratches and scuffing, meaning the Technician’s Tool Case PLUS stays smarter for much longer. Reinforced pocket stitching nnovating the market with teamed with tougher heavy-duty zips yet another UK first, C.K ensure this revolutionary Tool Case tools - major supplier of works even harder, keeping tools quality tools for professional secure and easily accessible. trades - has extended its 22For added convenience, the ground strong collection of Tool breaking C.K Technician’s Tool Case Systems with the PLUS benefits from a detachable introduction of the much carry strap for ease in transporting anticipated Technician’s Tool tools from one job to the next. Its Case PLUS - C.K’s most shorter, flexible handle, which can be rugged Tool Case ever. secured together for ease, has also Understanding the often mucky been improved, and is now even more conditions of building sites and comfortable. industrial environments in which many The robust C.K Technician’s Tool Case electricians, engineers and technicians PLUS joins the full C.K Tool System work, the exceptional C.K Technician’s range, which has been designed to Tool Case PLUS features a work together as a ‘mix and match’ waterproof, rubber base designed package for tradesmen to create their specifically to keep tools protected own personally designed tool system. Reader Reply No: 115067 and dry when placed on wet surfaces. I Flower Power .... ristol based Power Electrics (PE), B the UK’s leading independent supplier of specialist generators for Sale and Rental, was recently commissioned by Acorn Event Solutions to supply diesel generators for back-up power at the RHS Chelsea, Hampton Court and Tatton Park flower shows. Three of the best known and best loved flower shows in the world, these evens attract visitors from all over the world. PE supplied generator sets rated from 100kVA to 350kVA for the varying power requirements of numerous trade stands, restaurants, food outlets, hospitality chalets and emergency services. The equipment was installed on schedule to ensure a smooth run up to the shows and PE removed them promptly to assist in clearing the sites after the event. This is the third year PE has supplied generators for RHS events, having gained a track record of reliability of equipment and quality of service. Reader Reply No: 115062 Bespoke E-Z-GO electric light industrial vehicle for ZSL London Zoo SL London Zoo has Z recently purchased an electric E-Z-GO XI-875 light industrial vehicle complete with cab for general duties around the 200 acre site of London’s famous attraction in Regent’s Park. The vehicle was purchased from the Esher branch of local dealer Ernest Doe & Son. E-Z-GO is a Textron Inc. (NYSE: TXT) company. Grounds Manager, Dave Bassington, who heads a team of 25 cleaning and driving staff said, “This electric powered utility vehicle fits in with the ZSL environmental policy as we move towards a greener cleaning fleet. Not only will it be used for litter collection duties, it will also move clinical waste, stores, stationery and H&S equipment around the facility.” The E-Z-GO XI-875 is powered by a 48 volt electric motor, which is emissions free at the point of use. It features an onboard charger, which simply plugs into a standard electric socket for overnight recharging and an automated battery filling system for ease of maintenance. It also has a safety beacon and emits a permanent audible warning in order that it can used in the vicinity of members of the public who are visiting the zoo. Ernest Doe & Sons have a longstanding relationship with ZSL having supplied the zoo with Iseki compact tractors for the past seven years. E-Z-GO is a subsidiary company of Textron Inc, a $13.2 billion multiindustry company operating in 34 countries with approximately 44,000 employees. The company leverages its global network of aircraft, defence and intelligence, industrial and finance businesses to provide customers with innovative solutions and services. Reader Reply No: 115069 11 news NEWS Glad tidings of comfort….. With an OCS asset register he capital assets - from computers T to cars - of any business or organisation are often one of the most significant elements of its book value yet, after purchase and installation, they are largely hidden or forgotten. Precise knowledge of the assets a business owns is vital to track their movement and condition, effectively manage risk and meet the legal obligation of accurate accounting. OCS Retail Support is urging businesses to utilise the period before Christmas to invest in the assurance of a systemised asset register and build vital knowledge of its owned assets.” OCS Retail Support – part of the £674 million First hospital disinfectant against AIDS virus etco UK has launched the first B hospital and healthcare peroxide based all-in-one cleaner and disinfectant to clean and protect against the AIDS virus HIV-1 and Influenza A. Now in the UK following a successful USA launch, Betco Oxyfect™ H is a powerful and proven multipurpose disinfectant that will clean glass, mirrors, walls, counters, showers, toilets, hard floors and even carpet, eliminating the need for specialist products for different materials. Its neutral pH formula will not harm or tarnish sensitive surfaces like other products but it will clean and whiten tiles and grouting without the need for additional products or traditional aggressive acids and bleaches. Oxyfect H has been developed for hospitals, nursing homes, medical offices, healthcare practices, day care centres, restrooms and public areas, corridors and schools – but there are many more relevant applications. Supplied in a range of dispensers including 1 or 5 gallon containers, Oxyfect H is peace of mind and assurance against the spread of HIV-1 and Influenza A in healthcare and public buildings. For a thorough deep clean, wipe the surface once with clear Oxyfect H and enjoy the fresh mint fragrance. Oxyfect H is the simplified approach with one product for multi-surface cleaning in areas where the ultimate hygiene precautions are required. As it says on the bottle – don’t just isinfect…Oxyfect. Reader Reply No: 115075 12 property support services group – can help to ensure companies stay ahead in today’s business world where continuous change in operational requirements brings the risk of asset “loss”. Leaders in this highly specialised field, experienced OCS personnel conduct asset inventories, meticulously recording each and every item using hand-held data terminals. Assets are bar coded for future reference and detailed information on the description, quantity and condition of each item can then be provided to the client as an electronic inventory in spreadsheet format. Up-to-date valuation of the assets can be recorded for insurance purposes, based on the cost of replacement, or at market-value for balance-sheet accounting, business sales or transfers. As well as bringing peace of mind through the accuracy and integrity of its asset register service tailored to the specific requirement of each client, the stock and supply chain management specialist can also provide a powerful secure data management tool in a wide range of hardware and software, including electronic tagging, bar-coding, scanners and analysis software capable of interfacing with internal systems. Reader Reply No: 115086 Record breaking hotel integration ompleted in November 2007, the C building control installation at the Radisson SAS Waterfront Hotel, Jersey, set records for the controls supplier, Priva Building Intelligence, and for the M&E contractor, Bailey Building Services, a division of NG Bailey Ltd. Ben Seabourne, applications engineer for Bailey Building Services and project manager for the controls installation: “It proved to be our largest integration project with the Priva system interacting with 250 VRFs, over 40 meters and a Fidelio hotel booking system, all of which came complete with different communications protocols: the VRFs use LonWorks, the meters use Modbus and the Fidelio has its own proprietary protocol.” For Priva, this may have been their largest joint integration project working with Bailey, but the multi-lingual communications challenge is an every day accomplishment for their controllers. 250 Toshiba variable refrigerant flow (VRF) split air conditioners have been installed to provide heating and cooling to the bedrooms and public areas. “All heating and cooling requirements are provided by the splits, with air handling units (AHU) supplying background ventilation, there are no radiators in any of the rooms,” said Ben Seabourne. The Bailey design team recommended AHUs complete with plate heat exchanges, run around pumps and inverters on the supply and extract fans, all of which contribute to the hotel’s excellent carbon footprint. Over forty meters provide a profile of energy consumption. Due to the integration possibilities offered by Priva controllers, which includes Modbus, Bailey proved that specifying Modbus meters, even though they were slightly more expensive than traditional meters, would be more cost effective in the long-term. This is due to the reduced cabling required. “The RS485 port that is standard on all Pnva controllers meant that we could connect the meters directly to the building management system (BMS),” explained Ben Seabourne, “and connection to the BMS really was a case of unpacking the meters and plugging them into the system.” The Fidelio booking software manages guests’ heating and power supplies. Linked to the BMS, heat and power to the rooms are enabled dependent on whether the room is unoccupied, on standby waiting occupation, or occupied. While waiting for the guest to book-in, their room is held in standby mode with a wide heating/cooling dead band of between 12ºC and 28ºC. Heating and cooling is only introduced to the room should the temperature drift outside this dead band. On checking-in at reception, the dead band for the guest’s room is narrowed to 18ºC to 24ºC providing comfort control on their entry. A local controller enables the guest to fine tune the room’s temperature to suit their specific needs. “It makes sense to integrate where possible: capital and installation costs are reduced and access to data across the building services is much improved. Priva has recognised this and designed its controllers to enable an easy and secure connection,” concluded Ben Seabourne. Reader Reply No.: 115080 news NEWS The Cleaning Show 2009 – NEC, 10th–12th March 2009 “Cleaning through the credit crunch....” he BCCE Ltd, a company jointly T owned by The British Cleaning Council and Quartz Publishing & Exhibitions Ltd, is staging the Cleaning Show 2009, from 10th – 12th March at the NEC, Birmingham. 2009 is set to be a challenging year; with “credit crunch” and “recession” making regular headlines. An example of cost saving products being launched at the show is the Miele Professional PW 5064. This powerful machine can reprocess 6.5kg of mops or cloths in just 42 minutes – and also doubles their longevity. From Celing Pro there is the innovative CPI solution - a ‘spray on mist’. This cleaning process saves over 70% of the cost of replacement ceiling tiles. The Mini-Bowser, from Demon International Ltd, is powered by a Honda GX120 engine providing 1500psi at 9 litres per minute. For most of us water is still a free commodity and The Meleco Mop from the Anser Group needs only water. It does not require any chemicals, so savings are significant. The Cleaning Show 2009 will be “hosting” many such products and services, great news for Facilities Managers and Contract Cleaning companies keen to improve P&L performance. Time is an extremely valuable commodity: visitors are serious enough to invest their time in attending The Cleaning Show, whilst exhibitors expend their time and resources to offer the convenience of a “one stop shop”. The 2009 event is set to be the biggest ever, building on the success of the last show (in 2007) when visitor numbers increased by 41% from 2005, to exceed 12,039. The Cleaning Show 2009 will feature the third Innovation Awards, to honour the latest advances in the business, chosen by a panel of experts from a wide range of industries. The CBA (formally Britain’s Cleanest Award), the Cleaning Competition and a show favourite, Terry Burrows ‘Window Cleaning Competition. To find out more about this dynamic marketing opportunity, contact Martin Scott, Exhibition Director on +44 (0)1895 45 44 38. Visitor registrations can be made online at www.cleaningshow.co.uk Reader Reply No: 115098 Solar power gets the green light from Speedy peedy – the UK’s largest tool and equipment hire provider - has S become the first hire company to bring Genset’s solar powered tower light to the UK market as it boosts its lighting range to meet increased demand during the darker winter months. The lighting tower, powered with a combination of solar panels and batteries, generates significant savings on fuel costs as well as reducing energy emissions on-site. A seven metre tower can run for approximately six days on one single charge and has a lighting coverage of approximately 50m² - making it ideal for lighting walkways and access points. Another addition to Speedy’s fleet is a new LED lighting system which is available as a four metre tower light or ultra-bright festoon lights. Speedy has also put together a Winter Survival Guide for site workers wanting more advice on how to get through the winter season safely and efficiently. A lighting chart is also available with details on the minimum safe illumination requirements for outdoor working. OCS’ revolutionary cleaning Shop Direct goes wins international hi-tech to reduce energy programme sustainable cleaning award consumption A he UK’s leading online T and home shopping retailer, Shop Direct Group, has gone hi-tech in a bid to reduce its energy wastage and CO2 emissions. The company has used Plogg, the plug-in wireless energy meter from Energy Optimizers, to achieve electricity savings worth £500 per year for each of the refrigerators at its new headquarters in Speke, Liverpool. The move has also reduced CO2 emissions by 22 tonnes annually. Unlike most smart meters, Plogg can monitor the energy consumption of individual appliances over time, and it is this feature that has enabled the savings to be identified and implemented. During 2007, Shop Direct embarked on a group-wide energy efficiency drive to clamp down on unnecessary energy costs and carbon emissions. Initially all the lighting was changed to lowpower LEDs, enforced out-ofhours auto-shutdown was implemented on desktop PCs, and water heaters were fitted with timers. The company then turned its attention to the ten refrigerators in the staff canteen, which serves the 1600 staff on site. A pair of Energy Optimizers’ Bluetooth-based Ploggs was used to evaluate the electricity consumption of the refrigerators. By installing timers on the refrigerators, Shop Direct was able to eliminate the power wastage without affecting the cold drinks served in the canteen. Programming the local electricity tariff into the Plogg software has revealed that this simple measure will save the company around £500 per fridge per year, for a total annual saving of £5000. Shop Direct Group plans to use Plogg to identify further cost savings across its sites, including its two customer RR No: 115095 data centres. t the recent World Federation of Building Service Contractors Congress, OCS received the first JohnsonDiversey Sustainable Cleaning Award for demonstrating commitment to health, safety and the environment through its revolutionary cleaning programme CleanSmart™. OCS beat off stiff competition from international rivals to win the award created by JohnsonDiversey to commend business service contractors (BSCs) who reduce the environmental impact of FM services and improve human health through green cleaning practices and other sustainable initiatives. The CleanSmart™ system is process driven using engineering methodologies and is proven, in buildings with an internal area greater than 100,000 square feet, to deliver dramatic improvements in cleaning consistency and efficiency through better use of resources. Wasted time and movement are reviewed using the principles of lean manufacturing, such as the Toyota Production System, coupled with Six Sigma management principles. JohnsonDiversey President and CEO Ed Lonergan congratulated OCS saying, “This award recognises the best of the best. It recognises a BSC that has demonstrated a strong commitment to sustainability by performing services that meet the highest standards of health, safety and environmental responsibility in facility care.” The use of MicroFibre cloths and flat mops which minimise chemical use, effective waste elimination and the streamlining of staff which results in fewer journeys to work all have a positive impact on the environment. Higher employee esteem, team purpose and competition and wage increases created by the CleanSmart™ system result in improved working conditions, lower staff churn and absenteeism. Reader Reply No: 115087 13 news NEWS More for the cleaning £ at King’s College ondon’s largest college - King’s – L has slashed £200,000 from its annual cleaning bill following a total review of its methods and systems, using the i-Clean™ management system. In some areas the savings have been as high as 20%. Spread across nine schools of study in five South and Central London locations, King’s is the largest college in the University of London with 19,200 students to clean up for. Eager to monitor, manage and reduce cleaning costs the College called in i-Clean to provide a benchmarking system across the campuses when re-tendering and post tendering negotiations with cleaning contractors. College management and contractors have agreed terms for close quality control across all campuses so that service improvements can be monitored and maintained. Martin Harvey, Kings Site Services Manager for Guy’s St Thomas’ and Waterloo campuses who supervised the college’s total cleaning operations review with i-Clean said: “i-Clean’s benchmarking system enabled us to compare our practices with the industry’s best, which resulted in getting much more for our money, or the choice to pay less for our contracted service levels. Throughout the process we were advised and assisted by an i-Clean consultant with specialist knowledge and ‘hands on’ experience of cleaning.” Since its introduction in 2005 the i-Clean Cleaning Management System has been adopted by public, commercial, manufacturing and service businesses with extensive use in education and healthcare. Reader Reply No: 115084 The new T7 from AEC UK provides multi-level protection for critical control applications ast on the heels of AEC UK’s F successful launch of its T6 Compact+ UPS, the company has launched the T7 Series, a state-of-theart UPS system that provides multi-level protection against internal failure, making it the ideal solution for critical control applications. Available from 100kVA to 650kVA, the three-phase system T7 uses double conversion online technology to provide clean and reliable power to sensitive IT and telecoms equipment, thereby improving productivity and lowering power costs. The T7 comes as standard with digital IGBT rectifier ensuring low input THD with 0.99 power factor. This ensures higher efficiency, generator compatibility and a cleaner supply without the need for expensive filtering or rectifier upgrade. The T7 can be configured to operate in parallel, offering an N+1 configuration or alternatively as a power expansion option. Expanding the T7 system either for parallel or power expansion is very simple and can be performed in the field. The parallel control system tightly manages both active and reactive loads, allowing for intelligent load/current sharing between each individual phase. Typically when running in parallel, conventional UPS systems work on a Master/Slave principle, which means that should the master UPS fail the whole system fails. However, with the T7 each system is connected to the other via a robust CAN BUS connection and is supplied with its own parallel monitoring system thereby removing a single point of failure. The T7 Series incorporates Tri Core technology, which includes both DSP and microprocessor applications. This fail-safe engineering ensures that any malfunction of a power supply or even a microprocessor should not threaten the load. All crucial components, modules and systems are constantly monitored allowing for predictive maintenance. Should any anomalies occur this information could be gathered via a PC or through Reader Reply No: 115043 the Internet. Scorpion power systems launch unique CHP system corpion Power Systems, a specialist S supplier of power generation and energy support systems, has launched powertherm™, an innovative and cost effective range of Combined Heat & Power(CHP) systems that reduce energy costs and increase power 14 reliability and quality. Unique to the European market, powertherm’s engine technology gives 85.5% package efficiency with thermal recovery, enabling the units to provide an outstanding energy output compared to fuel consumption as well as shrink a company’s carbon footprint. Utilising a low emission natural gas engine, powertherm offers a pre-engineered package design, which reduces up-front engineering, site design and installation costs. The package design encompasses all CHP components within an acoustic enclosure thereby providing very low noise output (68 dB(A) @ 7 M) in plant room environments together with neatness of design and ease of access. Powertherm will eliminate the possibility of brown or black outs as well as improve the quality of power delivered to businesses. The system’s synchronising controllers also enables powertherm to run in sync with a standby generator. With the flexibility to support both inside and outside applications, powertherm’s CHP technology recovers waste heat to provide heating, hot water or even air conditioning. This reduces overall energy consumption and thereby enables commercial and industrial customers to offset gas and electricity consumption. The system’s very low exhaust emissions ensure that powertherm meets total compliance with existing and future UK regulations. Powertherm is supplied with a unique maintenance package that includes Scorpion Power System’s Hawk Eye remote monitoring system, which provides an immediate reaction to faults or any decline in efficiency. Customers benefit from Britain’s only guaranteed fixed cost maintenance plan that ensures all components are fully maintained. This ensures the efficiency of the CHP system is at peak level throughout its entire life and is a mandatory requirement for most forms of government funding such as the Carbon Trust Loan Reader Reply No: 115044 Fund. interiors Bbi completes fit out for disaster recovery company in eight weeks ffice interiors specialists Beacons O Business Interiors (Bbi) has completed a £2m fit out for SunGard’s latest UK disaster recovery centre in just eight weeks. COBA out on the Tiles for Movie Premier-e! OBA Europe has launched an C informative DVD featuring an allstar line up of its Premier range of entrance matting systems. The ‘matting A listers’ that take to the floor for this production include some of COBA’S top performers - Premier Plus Tiles, Premier Track Tiles and Premier Grip Tiles. Lasting 5 minutes and 30 seconds, this DVD has been professionally produced as an all-round guide to COBA’s Premier Entrance Matting covering everything from features and benefits, to installation, maintenance and technical guidance. “It has been several years since we first introduced Premier matting to our product range,” explains COBA’s Sales Manager, Chris Stanley. “Such has the popularity been for our Premier matting which is widely used in retail, offices and other busy entrance areas, that we felt the range justified its own dedicated marketing tool. A DVD seemed the ideal medium for illustrating the many benefits associated with the Premier collection.” Reader Reply No: 115052 The new 79,440 sq ft building, named Elstree Tower, is a sixstorey landmark building visible from the A1 and close to the famous film studios in Elstree, Hertfordshire. According to official statistics, 58 per cent of organisations in the UK were affected by the September 11 attacks in the US, while one in eight businesses claimed to be “severely affected” by the incident. How a business recovers from a major hit is a great yardstick of its strength. Most companies hit by major disasters shut down within 18 months of the incident occurring, while 90% of companies that lose data shut within two years. SunGard said the new workplace recovery centre would provide back up for up to 1,500 workstations, as well as crisis management suites, conference suites, meeting rooms and communal areas. The new centre is equipped with computers, phones, dealer-desks, printers and photocopiers to allow businesses to continue operating if their own premises are put out of action, perhaps by fire, flood or power failure. SunGard has provided facilities for organisations including Sainsburys, the Great Ormond Street Hospital for Children in London and the Food and Drink Federation. Elstree Tower is the third contract Bbi has completed for SunGard following a similar disaster recovery centre fit out in Leatherhead and a head office refurbishment earlier this year. Simon Oldroyd, group sales and marketing director of Bbi, was responsible for ensuring that Elstree Tower was completed on time, within budget and to the exact specifications of SunGard. Established in 1989, Welsh headquartered Bbi operates from three locations – Brecon, Leeds and Gloucester – working for some of the UK’s leading organisations including Zurich Financial Services and the Lloyds TSB Group. Reader Reply No: 115081 Complete control with RIDI IDI Lighting is set to shake up the R commercial lighting world with the launch of its comprehensive lighting increase worker comfort, reduce fatigue and, therefore, increase productivity. Control3 has been in development for the last two control package, Control3. Designed to years and comes to market following a considerable offer maximum energy and cost testing period which particularly focused on efficiency, the new RIDI system easily providing the maximum in effective levels of control ensures total compliance with Part L for the individual. building regulations, as well as absolute Crucially, what the introduction of a comprehensive end-user convenience. control system means for RIDI, is that it allows the A software based control system, using standard manufacturer to offer the complete tailored lighting TCP/IP, as well as DALI, Control3 gives you and control package, with the control software complete access to your building systems from a complementing its architectural range of surface single interface. Simple both to use and install, mounted, suspended and recessed luminaires. Reader Reply No: 115094 Control3 allows individual building users to manage their own environment via a PC pop-up or wireless control, as well as the system making use of the existing data network and manual control switches. Incorporating daylight detection, absence recognition and scheduled switching, Control3 eliminates unnecessary energy use but also brings significant aesthetic benefits. Connected to RIDI’s Dynamic Daylight luminaires, Control3 is able to reflect external conditions – to mimic natural daylight or even create the appearance of a bright summer’s day when, in reality, the natural light is dull and grey. Instantly adjustable, Control3 is designed to 15 interiors Morgan Lovell creates inspired office space at IHG Headquarters state-of-the-art gym and dance A studio, contemporary style coffee bar and facilities for fine dining are just some of the features at the new global headquarters of InterContinental Hotels Group (IHG). IHG has relocated from Windsor to a new site covering 100,000 square feet at Broadwater Park - formerly home to the Denham film studios - in Buckinghamshire. Morgan Lovell managed the design and build project, which included full consultation, mechanical and electrical works, fit out and furniture. Located in 13 acres of landscaped grounds, the open-plan space is set in a four-storey building. Taking advantage of the picturesque surroundings, a patio area complete with broadband coverage enables people to work outdoors. The restaurant is a major showpiece of the office development based on the Crowne Plaza brand quality. A 20-room meeting suite has also been created. Other features include fully functional sample rooms, relevant to the different hotel brands IHG operates, such as Holiday Inn and Staybridge Suites. These rooms have a dual purpose, providing both a showcase facility for visitors and also providing overnight accommodation for visiting IHG staff when required. A Green Room has also been developed, where new products and fittings are tested, before being rolled out across the seven hotel brands IHG operates. The fitness suite includes a well-equipped gym containing the latest machinery and a dance studio complete with full-length mirrors and sound system. Tom Lord, IHG’s project director for the development, said: “We set out to provide an inspiring office space - that supports IHG in delivering ‘Great Hotels Guests Love’. The key to our success was engaging with the 360 employees who work here to help us achieve that. The building also had to be as sustainable as MK Electric fashions new Design Service possible and demonstrate best practice, serving as a benchmark for our hotels and other offices. Our work at Denham will now influence future IHG fit outs and ideas from this project are already being introduced in our Singapore development. Crucially, IHG and Morgan Lovell worked together as one team, to deliver the project on time and on budget. It is an amazing result, a brilliant finish and our employees are very pleased with it. Visitors are also really impressed.” Morgan Lovell’s southern team, based in the Thames Valley at Wokingham, managed the project. IHG has been able to tap into Morgan Lovell’s green office expertise for the carbon neutral fit out, which included a full eco-specification for products based on limiting the travelling distances of materials sourced - and selecting those with a high recycled and recyclable content. In particular, IHG was keen to illustrate the benefits of solar power – and panels are in place contributing to the running of the landscape and car park lighting. Solar blinds have also been introduced, controlled by a ‘weather station’ on the roof. David Cannon, Morgan Lovell’s southern regional managing director, said: “This was an exciting project for us to be involved in. The end result is stunning.” Reader Reply No: 115101 Spaceway launches new Komfort Velocity range K Electric has added a touch of glitz and glamour hen it comes to fast M W to its comprehensive range of wiring devices with delivery, Komfort’s new the launch of a new dedicated Design Service. The Velocity lives up to its name. service offers the opportunity to put the accent very much on style and creativity when it comes to switches, sockets and other wiring accessories. Through the service, customers will be able to conjure up new shapes, find the perfect finish or colour, provide additional functionality and even add in extra detailing such as logos, symbols or text. To support the launch MK has produced a brochure that illustrates the breadth of capability and choice available to customers who are seeking a design-led solution to projects they are working on. Available on a worldwide basis thanks to MK’s global manufacturing capability, the service is supported by a dedicated team to ensure the seamless delivery of the finished items. Get in touch with the MK team by visiting www.switchonmk.com, and following the Design Service link. The team will respond within 48 hours to discuss requirements and can provide an outline quotation within seven working days; an indication of product lead-time and final delivery date from receipt of order are also provided. Commenting on the launch of the MK Design Service, Emma Segelov, Trade Channel Manager, said: “The MK Design Service is all about turning ideas into reality, transforming wiring devices into design-led features that really enhance, be it finish, function, figure or form”. Reader Reply No: 115011 16 Aesthetically pleasing and easily reconfigured the Velocity range can be delivered in just two weeks. Offering streamlined elegance coupled with precision engineering, Velocity desks have numerable technical features that ensure the range has total adaptability thereby allowing businesses to create and recreate multiple workstation arrangements. Beams can be reduced in size to accommodate smaller work surfaces and the inclusion of non-handed legs guarantees that desks can be interchangeable. The addition of cpu holder and cable access in beam and legs underlines that the Velocity range is specifically geared up for the modern environment. The adjustable crank height option meets DDA regulations enabling Velocity desks to be adjusted for wheelchair users. Together these technical innovations equate to a high degree of flexibility to cope with ongoing and frequent changes. Desks are available in a wide range of options and permutations to cater for the most demanding requirements ranging from curvaceous to angular shapes. For example, Velocity’s distinctive wave desks blend appealing aesthetics, quality and design with exceptional functionality. The perfect marriage of practicality, affordability and elegance, Velocity is available in a choice of work surface styles and wood veneers to suit differing requirements. The addition of removable dividing screens give privacy and improve acoustics, plus a range of storage units, both mobile and static in metal and timber, give support to the Velocity traditional style of furniture for today’s modern office. Successfully creating a totally coordinated interior, which can be matched with Komfort’s partitioning, screens, doors and storage walls, Komfort’s new velocity range from Spaceway encompasses simple practicality and flair with functionality and adaptability. Reader Reply No: 115001 interiors Acoustic floors and more for new autism school pecialist acoustic flooring, wood effect sheet vinyl and decorative, S low maintenance heavy duty and safety free maintenance regime for the lifetime of the floorcovering. And Polysafe Corona - in 12 attractive colours sheet vinyl flooring - all from incorporates Supratec~, the second generation of commercial flooring specialist Polyflor Polyflor’s unique soil releasing polymer system, now Ltd - have been installed throughout Ty including polyurethane for reduced dirt pick up and Coryton, a new residential school for even easier maintenance. This means that Corona children with severe autism at can offer cleaning cost savings of up to 60% over Whitchurch, Cardiff. traditional safety flooring over a 15 year period. The school, operated by Orbis Education and Care, Polysafe Vogue Ultra sheet vinyl safety flooring comprises a complete refurbishment of the original offers a choice of 12 attractive shades and features Coryton House plus a new residential wing to a surface emboss which hugely improves its accommodate up to 50 residential and day pupils. cleanability. granite effects - is seen as especially suitable for The flooring was installed by local contractor Puma residential areas such as aged-care, social housing Developed for continually wet and barefoot areas, Floors who fitted Polyflor Gallery FX Acoustic in the and student accommodation and also for heavily Polysafe Hydro features a special textured “pimple” dining hall, Forest FX wood effect in bedrooms, emboss and an attractive range of eight light, trafficked areas in schools and hospitals. Polyflor 2000 PUR in classrooms, and safety floors Sophisticated and highly realistic wood designs in an aqueous colours, ideal for walk-in showers, indoor pool surrounds, changing rooms and hydrotherapy Polysafe Corona and Polysafe Vogue Ultra in toilets, impressive choice of shades and textures are key areas. Polysafe Hydro in bathrooms and showers with features of Forest FX which is also targeted Ideal for heavy-duty areas with intense traffic such Polysafe Ultima in the school kitchen. primarily at the education and healthcare sectors as commercial kitchens and food preparation or “The flooring selected was an essential element in and offers 14 of the most widely specified wood processing areas, Polysafe Ultima is a tough both the refurbishment and new build areas and colours. Both these ranges also feature a performer in the Polysafe portfolio, achieving a Polyflor’ s comprehensive portfolio enabled us to polyurethane reinforcement (PUR), which protects sustainable slip resistance of ≥40 on the RRL fully meet our design and use objectives,” says the floor during installation and handover and Pendulum wet test (Four-S/Slider 96 rubber) with a Simon N4illington, of Cardiff-based CWA Architects. facilitates a polish-free maintenance regime. surface roughness reading of over Rz >70µm, “Together, Polyflor Gallery FX Acoustic, Forest FX, Ideal for schools, Polyflor 2000 PUR offers a range recommended to cope safely with spillages of olive Polyflor 2000 PUIR and Polysafe Corona, Vogue of 20 visually refreshing multi-tone shades, each oil, cooking stock and similar high viscosity Ultra, Ultima and Hydro have proved ideal for our featuring two base shades and two highlight tones. contaminants commonly found in kitchen areas. various requirements in this specialist environment.” The product features homogeneous monolayer Specially developed to reduce noise pollution and construction for 100% useful life, plus a high quality All chosen safety ranges strictly adhere to HSE fully compliant with Building Regulation Part E, with polyurethane reinforcement which, combined with a Guidelines and conform fully with EN 13845, the a high impact sound reduction level of 19dB, Polyflor superior closed surface finish, can cut maintenance European Norm for Safety Flooring. Reader Reply No.: 115004 Gallery FX Acoustic - in 14 wood, stone and mottled costs by up to 48% by facilitating a low cost, polish- Flowcrete on a roll in Romania lowfast Terrosso, the fast F track designer floor finish from Flowcrete, has made the move into Eastern Europe. The innovative system - ready for use just hours after installation - has been applied at The Fratelli Club in Romania. A popular haunt of Bucharest’s celebrity and party set, The Fratelli Club’s up-market reputation means the venue needs to offer stunning visual appeal. Flowfast Terrosso has been installed on an existing wooden surface and blends in seamlessly with the new Moroccan inspired environment to deliver a stunning finish that can withstand all the demands of a busy nightclub. Embracing the latest in resin technology, it offers a floor finish that delivers a terrazzo-like look, which can stand up to all the demands associated with floors in commercial and public spaces. In most cases, Flowfast Terrosso is ready to use just two hours after application, allowing other works to continue with minimal disruption. The floor also offers good slipresistance, can withstand thermal shocks and impact, is hardwearing and easy to maintain. These qualities, coupled with its decorative style – available in a widerange of colours and styles – make it the ideal choice where an attractive floor needs to be installed quickly. The Fratelli Club project is one of the first carried out by Flowcrete’s new office in Romania, which recently opened in Bucharest to tap into the growing number of construction projects coming on line in the Eastern European country. Flowcrete, based in South Cheshire, sees Eastern Europe as a major growth area and as a springboard for growth into Russia. The company’s Polish office, located in Warsaw, has been upgraded to include a distribution centre to service Eastern Europe as well as the Ukraine. Reader Reply No: 115008 New compact ceiling mount PIR timer from Elkay ew to the Elkay N energysense range is a compact, ceiling mount PIR timer that offers a highly cost-effective way of reducing wasted electricity. As easy to install into existing buildings as it is for new build schemes, the ceiling mount pir timer is just 64 mm wide and has a visible external bezel of 70 mm, making it the most compact unit available, today. While particularly suited to industrial and commercial applications, its attractive styling makes it equally suitable for residential housing. The electronic ceiling mount PIR timer eliminates the need for a light switch, providing instant energy saving. It is a fully automatic device which controls various power loads by means of a passive infra red movement sensor. Small in size yet big in capability, the unit has a detection area of approximately 7 metres and a unique 16 amp rating, which allows it to be used to switch lighting, heating, ventilation or air conditioning loads. It is both quick and easy to install requiring a 64 mm hole into which the unit is inserted. Spring loaded fixing arms are released and hold the unit securely in position once the wiring has been carried out. A removable bezel allows easy adjustment of the variable timing range from 2 minutes up to 2 hours, as well as the sensitivity of the LUX setting, without the need to remove the whole unit from the ceiling. In operation, the unit is activated by the detection of moving body heat and once this is no longer detected it switches off the load once the set time period has elapsed. Should body heat be detected again during the timing period the sequence restarts. A red indicator LED signifies when the timing has been re-triggered and also when the unit is in its final minute of operation. Reader Reply No: 115040 17 health & safety: fire safety Fire facts for FMs one-stop advice centre has been launched to give facilities managers A the complete picture of their legal responsibilities in fire protection. National contractor J & S Seddon Painting has joined forces with Crown Paints – manufacturers of Timonox Flame Retardant Coatings - to produce a fact-filled DVD and CD Rom dual set to give property professionals the inside track on the subject, in a format designed to fit in with today’s increasingly paperless office. The DVD outlines details of the Regulatory Reform (Fire Safety) Order 2005 and explains the responsibility this has placed on facilities managers in buildings. For facilities managers in Scotland, the requirements of the Fire (Scotland) Act 2005 are covered. This film is supported by a CD-Rom, which pulls together a wealth of information on the subject from Advanced protection for world’s largest blood processing centre a variety of sources, including guides to carrying out fire risk assessments, technical data sheets for the Crown Trade Timonox range, and technical documents. Seddon has developed a website ‘news centre,’ where facilites managers can order the dual disk set, and view a preview of the DVD online at Seddon’s website www.seddonpainting.co.uk/fire Mark Brindley, joint managing director of J & S Seddon Painting, said: “This dual DVD and CD-Rom set pulls together information in an objective and concise format, which keeps facilities managers well-briefed of their requirements under law. “The information has also been CPD Certified by the Construction CPD Certification Service.” Crown Trade’s Timonox Flame Retardant Coatings offer protection for walls, ceilings and wood-based substrates and their capabilities are demonstrated under independent testing conditions in the DVD. Primary Care Trust’s health centres safeguarded by Dorgards fire alarm control panels from Advanced Electronics are at Ithentelligent heart of a new fire detection system for the world’s largest blood processing centre. The new purpose built £60m facility for the National Blood Service, located at Filton, Bristol was opened in July 2008 and will process 600,000 units of blood per year. The centre will offer a service to 14 million people and provide blood to 90 hospitals. Three Advanced Mx-4400 fire panels and three mimic panels were installed by Bristol-based MAT Fire Systems Ltd, together with close to 900 Hochiki devices, including 615 smoke detectors. MAT Fire Systems also installed 10 air sampling units, 4 extinguishant systems and a complete voice evacuation system. The three 4-loop Mx4400 panels were installed in different locations throughout the centre and networked together to provide a single integrated solution. This allows any fire and fault condition, at any location, to be instantly alerted on all the fire and mimic panels. The Advanced mimic panels consist of a graphical map overlaid with LEDs to indicate fire zones. This provides the user with an unambiguous display of any fire and fault condition in the building. The mimic display can be either integrated into the front door of any Mx-4000 panel or mounted in a separate enclosure. Reader Reply No: 115029 18 Linda Allmark, National Specification Manager at Crown Paints, said: “Multiple layers of paint coatings, whether solvent or water based, can make a previously non-combustable surface dangerous by Reader Reply No: 115017 its potential to burn” ottingham City Primary Care Trust serves a population in excess of N 300,000 and provides a range of community health care services, including 62 GP practices, 54 general dental practices, 56 pharmacies and 45 ophthalmic practices. In many of the Trust’s health centres, Dorgard wireless fire door hold-open devices have been fitted to enhance access in busy areas and to prevent the dangerous and illegal practice of wedging open fire doors. Notts PCT’s Fire Safety Advisor, Brian Fairholme comments: ‘The simple principle of Dorgard offered the best solution because no hard wiring is required, and fitting is quick and easy. The bottom line is that the wedged door hazard has been eliminated in vulnerable locations because the threat of the wooden door-wedge, which breaches our Health & Safety guidelines, has been removed.’ Dorgard is the wireless solution that offers the simplest, most cost-effective way of legally holding open fire doors safely in any position, automatically releasing them should the fire alarm sound. There are more than 250,000 Dorgards installed across the UK. The Dorgard range is the solution to the illegally wedged open fire door problem, in any environment that complies fully with all relevant British Standards and EU Directives. Reader Reply No: 115019 Voice sounders keep museum safe impex Fire-Cryer® Voice Sounders V have been used for many years at London Underground stations where their switchable four messages have ensured that travellers and staff alike are kept informed of any alarm situation. A special coded message is used to ensure that customers are not unduly alarmed during systems alert. Now the London Transport Museum has emulated the Underground by installing Fire-Cryer® Voice Sounders at the Covent Garden location. A mixture of wall-mounted standard Fire-Cryers® and large bracket-mounted Maxi Fire-Cryers® have been installed to ensure clarity of speech during evacuation. In the event of an incident, confusion is eliminated as the Fire-Cryer’s® clear and unambiguous broadcasts can be both heard and understood by staff and the public. There are now dozens of sites in London utilising Fire-Cryer® Voice Sounders. They are particularly popular for use in public licensed premises where it has been proven the provision of voice is much more effective at evacuating the public than sound alone. The Fire-Cryer® range is the most extensive range of voice sounders available on the market today with five models to choose from and literally millions of message combinations, any site requirement can be fulfilled. The units require no special wiring and can be retrofitted to existing installations. They can be fully synchronised and have a low current consumption allowing simple replacement of existing sounders and bells. The Fire-Cryer’s® multi-message capability also ensures that ‘system test’ and ‘all clear’ messages can be easily transmitted voiding confusion with the fire/evacuation alarm. Reader Reply No: 115028 health & safety: fire safety AC, global leader in the K break glass call point sector, also offer the popular Class 9000 family of actuation devices that feature a wide variety of different operating mechanisms. The Class 9000 units have numerous applications across the fire, security, machine operation and other industries where manual control of specific operations is required. The various options within the family enable operation with or without security restrictions. The keyswitch units are available as two and three position devices and provide protection against unauthorised operation with removable keys. They control two independent circuits; in the two position versions one circuit is open while the other is closed, turning the key reverses these positions. In the three position version both circuits are normally open, either one is closed depending on which way the key is turned. As a further refinement, the key can be removed in either one only or both positions for the two position keyswitch, in the three position version the key is removable in all three positions. The push button units are double pole and available as either momentary action, with the circuit completed only while the button is pushed, or as latching units that toggle between the open and closed state on successive operations. The two or three-position rocker switch units are available as two position double pole on/off switches, or three position double pole on/off/on devices with all switches RR No: 115025 rated at 230VAC. WAGNER smoke detection makes prison block safer AGNER UK’s TITANUS W MICRO·SENS® addressable Air Sampling Detection (ASD) systems are providing early warning smoke detection for a new prison block at HMP Lowdham Grange. The TITANUS ASD systems have been successfully tested and evaluated by the Home Office for use in prison accommodation. Air sampling is an established form of fire detection for prison cells as it eliminates the need for a point smoke detector that can easily be damaged – ASD only requires a discrete sampling point. However, WAGNER UK’s TITANUS® MICRO·SENS® addressable ASD units have a unique advantage in that a single unit can monitor multiple cells and identify the specific location in the event of a fire. This provides a significant cost saving compared to traditional ASD systems which require a detection unit for each cell. In total 35 MICRO·SENS® units were installed, one for approximately every 4 cells, with the sampling point being terminated in WAGNER’s discrete capillary system fitted with a tamper-proof plate. ASD systems draw air samples continuously from the monitored area through a pipe system fitted with sampling holes at regular intervals. The airflow is then analysed for smoke particles and an alarm is raised if smoke is present. The system is active, continually drawing air samples from the risk areas. PRO·SENS® and MICRO·SENS®, like the other ASD units in the TITANUS® range, incorporate PIPE·GUARD and LOGIC·SENS. PIPE-GUARD is a unique monitoring system that detects if a sampling hole is blocked, a pipe is ruptured or if the air sampling unit has failed. This feature is vital in inaccessible areas where access is restricted. LOGIC·SENS is an advanced signal processing technology that analyses the smoke sample and provides the earliest possible smoke detection whilst safely eliminating false alarms. RR: 115027 FROM ONE SOURCE? NOW YOU’RE TALKING. CALL VISIT +44 (0) 1892 664422 www.baldwinboxall.co.uk VIGIL OmniCare ~ the addressable emergency voice communication system that allows disabled refuge, fire telephones and disabled toilet alarm remote units to be connected to just one system. So, there’s no need to panic, VIGIL OmniCare covers everything you need from a voice communication system. Call us on +44 (0) 1892 664422 or visit www.baldwinboxall.co.uk to find out how we can help. RR: 115092 Keyswitch, push button and rocker switch activation devices CONTROL YOUR EMERGENCY VOICE COMMUNICATIONS 19 health & safety: fire safety Bristol’s new luxury student village is protected by Apollo pollo technology lies at the heart of an intelligent fire detection system A installed to protect Phoenix Court, a new luxury student village in the heart of Bristol city centre. The specification emphasised the need for minimum unwanted alarms and an open protocol system. Multi-Alarm Systems Ltd. of Bristol won the contract to supply and commission the fire detection system and recommended Apollo’s Discovery range of intelligent fire detectors to meet the client’s criteria. Built by the UK’s largest student accommodation company UNITE, Phoenix Court is the first part of Bristol’s £500 million Cabot Circus retail and leisure redevelopment to be occupied. At 11 storey’s, it is also the tallest building of its kind to be built by UNITE. It is now home to 277 students who attend Signalling specialist launches new website laxon Signals has launched a brand new website, containing information on its entire product range and lots of new facilities to help its customers. The website can be found at www.klaxonsignals.com The dynamic, user friendly site is aimed at making it easier to search for products of interest and download all accompanying technical documents with only a few clicks. A new section called ‘Technical information’ provides visitors with access to tone tables, compliancy statements, wiring diagrams and other types of technical documentation they may require on products and installation. Along with information on Klaxon’s major product lines including sirens, sounder and sounderbeacons, bells, voice sounders, hazardous area equipment, wide area warning systems, security alarms and accessories, the website has a complete list of its distributors worldwide. A section of the website is also dedicated to keeping visitors up to date with Klaxon’s latest news and events. Visitors are welcome to leave any comments on Klaxon’s website by entering details on the contact page. Reader Reply No: 115070 both Bristol University and the University of the West of England. Other features of the Discovery range designed to help eliminate nuisance alarms include automatic drift compensation, a feature that adjusts for environmental conditions such as dust to ensure the detector is not adversely affected, and sophisticated self-monitoring that rejects transient alarms. The Discovery Multisensor itself uses algorithms to process the signals from its smoke and heat sensors to produce one output on which the decision ‘fire/no fire’ is based. Multisensors can be selected to operate as a smoke detector only, a heat detector only, or as one of three combinations of both. If an ‘in combination’ selection is made, the signals from each sensor are considered in relation to each other. The Discovery Multisensor is certified to EN54 FIA welcomes publication of new False Fire Alarms Policy K new Policy from the Chief Fire A Officers Association (CFOA), in which the Fire Industry Association (FIA) has played a fundamental role as one of three partnering organisations, has now been published. The ‘CFOA Policy for the Reduction of False Alarms & Unwanted Fire Signals’ is a comprehensive document with some 28 sections and appendices, recognising that “…it is essential that a consistent national approach to reducing false alarms and unwanted fire signals is developed”. It was officially launched at the Fire & Rescue 2008 Exhibition & Conference held in Liverpool alongside the World Firefighters’ Games from 27-29 August. Importantly the Policy clarifies the difference between false alarms and unwanted fire signals, the latter term applying to a false alarm from an automatic fire detection and fire alarm system once it has been passed through to the Fire & Rescue Service. One of the main objectives of the Policy, which applies to all premises covered by the Fire Safety Order and not just those linked to Alarm Receiving Centres (ARCs), is to provide the brigades with different levels of response, all of which are defined within the document, thereby offering specific procedures to follow when faced with varying degrees of unwanted fire signals. It also includes protocols for Telecare premises and ARCs, as well as defining and providing options for Reader Reply No: 115039 call filtering. Nittan launches new Sensortec optical detector ittan (UK) Ltd., a UK manufacturer of N conventional and addressable fire detection products, has added a new detector to its world famous Sensortec range of fire detection products. The Sensortec ST-PY-AS AS protocol analogue detector features a new optical chamber design and orange LED to provide improved responses to black smoke, which many optical detectors find difficult to detect. Using this new design, the ST-PY-AS detector delivers a flat response over different types of fire, making it ideal for an even wider range of applications than ever before, including those where ionisation detectors were previously only thought suitable. In addition to a new chamber design, the ST-PY-AS detector has been designed with an internal microcontroller to give the detector intelligence at the head. Other features include soft addressing, negating the need for a DIL switch, and built-in drift compensation 20 standard in every one of its five operating modes and its reliability in the field in reducing nuisance alarm incidents has been proven over several years. The Phoenix Court fire detection system is designed to L2 standards and configured to enable a phased evacuation controlled by sensor, zone sector or remote networked panel. Reader Reply No: 115085 to help prevent false alarms from dirty detectors. This latter feature is particularly useful in large installations as the panels do not require validation of compensation which is time consuming. In addition to the ST-PY-AS, Nittan has also launched the MTK diagnostic tool, which is an AS protocol loop test tool as well as an address programmer for the new ST-PY-AS detector. Reader Reply No: 115041 health & safety: fire safety Jaguar Land Rover invests Addressable fire system 4 in OxyReduct® for complete - 20mA single input module fire protection S aguar Land Rover has J invested in WAGNER UK’s OxyReduct® system to provide the ultimate form of fire protection for their IT suites. The IT facilities are fundamental to Jaguar Land Rover’s operation and therefore any downtime due to fire or false alarm incidents would have significant consequences for their business. No matter how good a fire detection, extinguishing or suppression system is, a fire has to start for it to work - causing inevitable damage and disruption. OxyReduct® creates a fire-free environment thereby eliminating any downtime due to fire-related incidents. OxyReduct® creates an environment where fires cannot start. This is achieved by continuously reducing the oxygen level in a closed area through adding nitrogen to the air. The oxygen is reduced to a level where most combustibles do not inflame and an open fire is impossible. Importantly, people can enter and work in the area of risk at any time. WAGNER UK’s TITANUS® TOP·SENS® air sampling smoke detection system has also been chosen to provide a secondary backup fire protection for the facility in the case of pyrolysis. OxyReduct® was chosen by Jaguar Land Rover and Daemon Fire, their specialist fire contractor, for the fire protection upgrade as it provided a higher level of protection than traditional solutions and could be installed without requiring any additional building work. Reader Reply No: 115063 ystem Sensor Europe’s new 4 - 20mA input module enables devices that communicate through the industry standard 4 - 20mA output to interface with an addressable fire system. Current loop devices are typically used to transmit the analogue measurements of gas concentrations, pressure, temperature, gas or liquid flow rates and many similar physical variables. The benefits for the fire engineer are that a number of new variables can now contribute to the panel’s decision-making process. An excellent example is gas concentration levels, an increasingly important part of the overall life safety portfolio. Using the 4 - 20mA module, a build-up of potentially dangerous gases can be tracked by the fire system and fire vents opened and evacuation procedures implemented if the concentration levels become dangerously high. Similarly, a potential ignition source such as a hot running bearing can also be monitored, enabling the fire panel to initiate a shutdown if required. The main advantage of current loop technology is that the accuracy of the signal is not affected by voltage drop in the interconnecting wiring. The livezero represented by the 4 mA lower limit allows the module to detect faults in the transmitter; in normal operation, the System Sensor module translates the current levels generated by the transmitter into user-configurable thresholds that are recognised by the loop communications protocol of the fire control panel. The 4 - 20mA module conforms to the standard System Sensor module mechanical format and is fitted with a bi-colour LED for local status indication. Reader Reply No: 115048 New directions in facilities management Join the BIFM… the UK’s Institute for facilities management professionals www.bifm.org.uk 21 Health & Safety: Washrooms SCA’s Swedish operation impresses NHS Supply Chain contingent from NHS Supply Chain were impressed by SCA’s A sustainable forests and nurseries on a recent site visit to the manufacturer’s headquarters in Sweden. The majority of NHS trusts in England now use Tork tissue products, so two procurement specialists from NHS Supply Chain embarked on the trip to see how Tork tissue products were made. The visit by NHS Supply Chain category manager Chris Graham and business manager Nigel Watson took in SCA’s seed orchards, tree nurseries and forests plus the company’s Sundsvall pulp mill and paper processing plant in Gothenburg. “It was very impressive to see the whole supply chain,” said Nigel Watson. “We like to upstream our supply chain as effectively as possible and by doing so gain understanding of how to remove nonessential costs. With paper products in particular it is important to know whether forests are being cut down to manufacture them. But as we discovered, for every tree cut down in SCA’s forests three more are planted in its place - which means the forest is constantly being replenished.” Mr Watson said sustainability was a key consideration in NHS Supply Chain’s sourcing policies, and the quality was equally as important. SCA was named the world’s second greenest company in June 07 by the Independent newspaper and Ethical Investment Research Services. The company also featured in this year’s list of the world’s 100 Most Sustainable Corporations for the fourth year running. Tork accounts for around 50 per cent of the hand towels supplied to National Health Service hospitals via NHS Supply Chain. Tork Advanced zigzag towels are the best-selling hand towel within the National Health Service. Other Tork products in UK hospitals include Tork conventional toilet rolls , Tork jumbo toilet rolls, Tork mini jumbo rolls and Tork folded toilet paper plus RR No: 115047 facial tissues in three pack sizes. Bio is Better! Cannon celebrates success at NLBS Hygiene, the by letting people test the efficiency Initial Washroom Cannon UK’s leading hygiene of the machines by drying their and environmental hands on the stand. They also used specialist, created a system to calculate how much Solutions something of an interest customers can save in comparison when demonstrating their to the rates they pay now, by launches new energy and water switching over to Cannon for their saving products at the washroom supplies. National Licensed Pat Gillingham, Sales Director for BioSach Business Show. Cannon Hygiene said, “Our stand at nitial Washroom Solutions has Visitors to the Cannon stand the exhibition proved to be really Ifriendly launched a new environmentally witnessed at first hand the latest popular and we had a great biological deodorising sachet energy saving hand drying and response to our interactive for use in waste disposal units. The BioSach will replace the existing chemical insert currently used to deodorise the company’s sanitary bins. The BioSach contains safe microorganisms, which have been specially selected to react when in contact with waste to break down odour molecules. Once activated, the intelligent system detects the organics present then produces an enzyme that degrades them. As the biological process is irreversible, the odours are safely controlled in-between services. A pleasant citrus fragrance is also released, creating a fresh and clean ambience in the washroom cubicle. Initial Washroom Solutions has an ongoing commitment to reduce its impact on the environment and help its customers to do the same. BioSach will be rolled out across all customer sites over the next few months, at no extra cost or hassle, as a standard product within the Feminine Hygiene Service. The Initial Washroom Solutions Feminine Hygiene Service allows businesses to comply with the Duty of Care recommendations contained within The Workplace (Health, Safety and Welfare) Regulations 1992, The Water Industries Act 1991 and the Environmental Protection Act 1990 through the safe and hygienic disposal of sanitary waste. Reader Reply No: 115037 22 water saving solutions including the Urinal Aquasan and the Cannon Water Management System which can help reduce water usage and delivers proven cost savings of up to 90%. The Cannon team also demonstrated the benefits of both the Cannon Air Jet and the Dyson Airblade™ demonstrations. In this time of energy awareness, cost reduction and reducing carbon footprint then anything that Cannon can do to improve efficiencies and hygiene cleanliness in the washroom is being seen as a big help to our customers. Reader Reply No: 115021 Pland stainless washrooms really matter at the O2 land Stainless, the UK’s leading P manufacturer of stainless steel washrooms and sanitaryware, recently supplied its products to the new ‘Matter’ nightclub at The O2, Greenwich peninsula, South-East London. WCs, cisterns, urinals and a variety of standard and bespoke wash troughs, all manufactured from stainless steel, were a crucial part of making ‘Matter’ a world class live music and club night venue. Pland Stainless literally had to pull out all the stops to help complete the project on schedule, which meant supplying bespoke wash troughs on a three week leadtime. Pland Stainless was specified by world renowned Pentagram design house because its products helped created a modern contemporary look as well as being hardwearing and resistant to vandalism. The work on site has been carried out by Collins Construction Plc, which was the main contractor. ‘Matter’ opened in September 2008. The high number of people expected to visit Matter meant that Pland Stainless was required to supply special wash troughs. Again manufactured in stainless steel, these bespoke designs were required because the washrooms have WC cubicles that run along both sides – to cope with the high volumes of people. This created a need for the bespoke double sided wash troughs, with four separate bowls and taps located at each end, enabling access from users at both sides. The fact that Pland was able to supply these bespoke items on a three week leadtime is testament to its manufacturing capability and customer service responsiveness. Matter now has a total of 86 WC cubicles including VIP washroom facilities, all of which were supplied by Pland Stainless. Reader Reply No: 115058 Health & Safety: Washrooms A Christmas party washroom Keeping the washroom clean and well stocked during the Christmas rush at a pub, club, restaurant or hotel presents some specific challenges for hygiene providers. SCA Tissue Europe’s Jenny Turner looks at issues such as high traffic, hygiene and coping with guests who may be worse for wear and finds out how washroom managers cope in such difficult circumstances. ubs, clubs, hotels and restaurants P obviously look forward to the seasonal boost that Christmas brings to their businesses. As for customers, their expectations are particularly high when they visit any of these venues in the hope of a memorable festive experience. But extra custom – especially when it involves people who may be drinking more than they normally would – means extra traffic through the washroom. And if a badly-equipped or messy washroom detracts from other customers’ enjoyment, they may steer clean of that venue in future. So how do washroom managers cope with the Christmas rush in entertainment venues? One of the main problems will be the issue of toilet tissue and hand towel supplies running out as the crowds flock in. This is the season when easy-totop-up, high capacity dispensers come into their own. The Tork range includes interfold and zigzag-fold hand towels in dispensers that can be topped up at any time, and Tork folded toilet paper which is dispensed a single sheet at a time and again is easy to top up. In a particularly busy washroom, jumbo-sized toilet rolls are often the answer as these contain the equivalent of around 20 conventional loo rolls. However, this type of system can be uneconomical in a washroom that is only serviced once a day. If during this daily check the janitor finds that most – but not all – of the jumbo roll has been used up, he or she is likely to change the roll and discard the remainder to avoid the problem of loo paper running out before the next check. Here the Tork Mini Jumbo Twin is a good solution. This features two mini jumbo toilet rolls side by side and when the first roll is used up, the second automatically drops into place. The janitor or washroom manager can then replenish the spare roll whenever it is convenient to do so. If the extra Christmas traffic is likely to lead to messy washroom units, it is probably time to replace those C-fold towel dispensers. These tend to give out towels in clumps and users are inclined to leave the excess towels on the units where they quickly become soiled and soggy. Alternatives such as Tork hand towel rolls and Tork zigzag-fold towels are both housed in durable dispensers that give out only one towel at a time while also being tough enough to cope with demanding environments. Leaky soap dispensers will also increase the problem of mess on the units. Here a switch to nondrip soap dispensers will help. Where heavy drinking may occur, washroom managers need to deal with issues such as vandalism and pilferage while also trying to keep the loos clean and well-stocked. Conventional toilet rolls should not be provided in environments where vandalism is an issue, since these may be thrown around or stolen. Dispensers must be lockable and easy to replenish during periods of heavy usage. The Tork range includes tough wipe-clean ABS plastic dispensers that are key lockable to minimise vandalism and pilferage. These can be used for dispensing high-capacity Tork Jumbo toilet rolls and Tork hand towel rolls. There is also a Tork Advanced flushable hand towel which will not block the loo if inadvertently flushed away instead of binned after use. Another challenge facing washroom managers over Christmas is the need to maintain hygiene standards during this busy period. No-one wants to be ill over the festive season, and everyone will remember where they picked up that bug that ruined their holiday. Unhygienic washroom facilities can be lethal: diners with inadequately washed hands may return to the table or bar where they will immediately greet a new arrival with a handshake, or help themselves to a bread roll or a handful of peanuts. These actions will ensure that bacteria is spread to others. Research carried out by TÜV Produkt and Umwelt GmbH in Germany has revealed that hot air dryers can increase the bacteria on the hands by 117 per cent even after washing with soap and water. Drying the hands with a disposable towel can cut the amount of bacteria on the hands by around 24 per cent, while using a textile towel reduces the bacteria count by only four per cent. Hygienic, no-touch dispensers will minimise the risk of cross-contamination. Tork Premium and Tork Advanced hand towel rolls are available in a hygienic, semi-automatic dispenser that prevents both cross-contamination and over-use. Tork Premium and Tork Advanced interfold hand towels are dispensed in individual sheets and come in a dispenser with a hygiene shield for extra protection against cross-contamination. New to the Tork range are automatic, hands-free dispensers for Tork hand towel rolls and Tork Premium foam soap. These form part of the new Tork Aluminium range, which is designed to create an upmarket image. The fact that Tork Aluminium dispensers are resistant to fingermarks, too, means they remain clean and attractive even in high traffic washrooms. Providing a well-stocked, hygienic washroom is challenging enough all through the year– but even more so during the busy festive season. By careful selection of hand towels, soaps, toilet tissue and dispensing systems, washroom providers can provide the right solution for their particular environment this Christmas. Reader Reply No: 115099 23 Health & Safety: Washrooms AquaCare rises to the Western Challenge Risk assessment programme covers over 7,500 homes estern Challenge Housing Association has contracted W AquaCare Water Hygiene Services to Armstrong matches Walnut Tree’s high standards he Walnut Tree at Abergavenny T has long been famous and in its present incarnation it has developed an outstanding reputation for excellence. When, as part of a major refurbishment, new laundry equipment was needed, the new owners sought the best equipment from the best supplier and settled on a washer-extractor and tumble dryer from Armstrong Commercial Laundry Systems. The restaurant serves 70 covers at lunch and dinner and the Armstrong laundry handles everything to the Walnut Tree’s exceptional standards. ‘Our table linen is important. It must complement the quality of the dining experience we are providing’ says joint owner William Griffiths. ‘Our laundry delivers just what we need with complete reliability.’ RR No.: 115002 inspection to identify all water systems covered by ACoP L8 requirements - stored water, drinking water, closed systems, etc – and then conduct a provide Legionella risk assessments. thorough risk assessment. Following each risk The programme commenced on assessment, AquaCare produces a comprehensive September 1st and will cover Western report, including detailed schematic system drawings Challenge Housing Association’s entire and identifying any remedial action necessary to residential property portfolio - including meet current standards. Important to Western HMOs and tower blocks. Challenge was the way AquaCare’s reporting is both As an independent landlord providing over 7,500 site specific and standardised, making it ideal for homes for rent and shared ownership across the multi-site management. South of England, some1,400 of which are for From initial risk assessment through to cleaning and people who need care or support to live ongoing treatment, AquaCare provides a total water independently, Western Challenge Housing quality service to help a wide variety of Association has a significant duty of care to its organisations, residents. With many properties having shared water including housing supplies and services, water hygiene is a key associations like element in this responsibility. Following a highly Western Challenge, competitive evaluation process, Western Challenge comply with Health Housing Association selected AquaCare to provide and Safety the water hygiene risk assessments programme for Legionella all its residential properties. legislation, “All the companies we approached responded particularly professionally but it was the comprehensive quality, Approved Code of style and structure of the AquaCare reporting that Practice (ACoP) L8 swung the balance” comments Jon Tremlett, for the control of Western Challenge Housing Association’s asset Legionella bacteria manager. in water systems. RR No: 115089 Trained AquaCare Consultants undertake a full site Kruger Tissue launches ‘Green Handprint’ Initiative n a world of growing pressure on all Ifootprint’, environmental issues and the ‘carbon Kruger Tissue has launched its own ‘Green Handprint’ programme which is designed to educate employees and customers by example. From November 1st, all Kruger customers who buy 100% recycled hand towels, roll towels and toilet tissue and who want to back the initiative will be provided with ‘Green Handprint’ stickers for their washroom dispensers. This will communicate to staff and visitors that the business is actively greenaware and setting a responsible example by using products from recycled material. Over 90% of the Kruger tissue range is made from 100% recycled paper of which over half is post- The complete washroom service New build or refurbishment Full design and build package Fully fitted showroom facility for viewing. RR: 115064 Please contact us on 01252 518600 or visit our website: www.crestwashrooms.co.uk 24 consumer waste – 50,000 tonnes of recycled paper saved from landfill. All literature and packaging will now carry details of the percentage of recycled content that each product contains so customers have assurance that they are buying responsibly. To support this initiative Kruger has launched an exciting new interactive website www.greenhandprint.co.uk It is designed to inform by providing customers with information about its environmental policy and to educate by showing the role of recycling within the paper making process. It is an educational tool designed to guide customers to environmentally friendly products. Kruger suppliers, employees, distributors and product users are all targets of the Green Handprint communications programme. This is endorsed by Kruger’s promise to wherever possible protect the environment, the health and safety of its employees Reader Reply No: 115091 and the public. health & safety New PrimeTest 220 kit for workplace electrical testing equipment and is also equipped with the fundamental electrical installation checks needed to verify the safe condition of sockets and circuits. All tests are selected by a large rotary switch and simple push button activation of automatic test sequences. An IEC power cord test facility is also incorporated as standard to check the condition of mains eaward’s latest electrical leads. In keeping with the safety testing kit recommendations of the latest IEE incorporates all the Code of Practice, the PrimeTest 220 essential equipment required also includes an RCD test and the kit to check on the electrical includes a new Seaward PAT safety of electrical equipment Checkbox that will confirm the inand portable appliances used service accuracy of all test readings. in the workplace. Completing the special PAT test The PrimeTest 220 Professional package are 500 test labels, a 110V Portable Appliance Test (PAT) adaptor and a special battery charger Solutions equipment package links a to maintain maximum test instrument versatile, hand held tester with a performance. range of accessories and handy PAT The PrimeTest 220 Professional PAT guide in a self-contained carrying case Kit forms part of a comprehensive for ease of portability. range of portable appliance test The long-life battery powered instrumentation, software and PrimeTest 220 incorporates all the accessories developed by Seaward to electrical safety tests required by ensure the safety of electrical Class I and Class II electrical equipment used in the workplace. Reader Reply No: 115007 S bmi implements new incident management and alert system ondon Heathrow’s second L largest airline, bmi, has implemented a new incident management and alert notification system at its Emergency Response Centre at London Heathrow and its Operations Control Centre at Donington Hall, Derby. The system will be used by between 10 and 25 staff, to help manage and control the company’s complete incident management and emergency response process. The new system was implemented by Safeguard 999, a UK-based provider of business continuity, disaster recovery and incident management IT and communications systems. bmi is using two Safeguard 999 products, integrated into a single application. The first of these products, Crisis Commander®, is an easy-to-use application that is based upon a standard methodology for business continuity management. The software provides a framework and communications infrastructure to enable companies to notify, mobilise, execute contingency plans and to work effectively as a team. Team members have access to the most critical crisis management functions. Features of Crisis Commander® include built-in set up assistance for CMT and BC managers; the ability to manage and activate BC plans; advanced emergency notification system; unlimited storage for contact lists; integrated capability for rapid crisis communication; automatic activity log; log analysing and filtering; built-in emergency web page for media/press announcements; meeting tool with pre-set and dynamic agendas; bulletin board for the CMT; system interface enables access via PCs blackberry and smart phones; Mission Control Centre for handling of crises across organisations; built-in distribution system for sharing of plans within a group and excellent administrative functions. Reader Reply No: 115014 Sprint V Flue Gas Analyser wins CORGI Gas Safety Product Of The Year elegan’s Sprint V multi-purpose flue gas analyser was T named ‘Gas Safety Product of the Year’ at this year’s prestigious CORGI Awards ceremony, held at the RICOH Arena in Coventry recently. Telegan’s exclusive industry partner, Anton, was also recognised for the part it played in bringing the innovative product to market. Dubbed the ‘Oscars of the Gas Industry’, the CORGI Awards are an annual event recognising those people, products and companies committed to gas safety and improving standards in the industry. The glittering ceremony was hosted by comedian Michael McIntyre, a regular on TV shows ‘Mock the Week’ and ‘Have I Got News for You?’. The Sprint V is Bluetooth-enabled and features a flue gas analyser, a differential thermometer, a differential manometer, a carbon monoxide room safety monitor and a gas escape detector with gooseneck probe and ultra-bright LED searchlight as standard – all in one small handheld unit. An important feature of the Sprint V is ‘Smart Purge’ technology, which saves battery, pump and filter life, enables intelligent purging for switch-on and switch-off, and allows the purging of gas while other tests are being carried out. Commenting on the Awards the judges said, “When selecting all the winners we were so impressed by such outstanding examples of best practice and hope to see all these approaches rolled out to wider audiences for the good of the industry RR No: 115046 as a whole.” Broadwood’s Snowflex gritter keeps car parks free of snow and ice roadwood International’s B highly acclaimed SnowEx SP-575 salt and sand spreader is proving indispensable to cleaning and facilities management company, Cresswell, in keeping Woking Borough Council’s car parks free of snow and ice. Purchased by Cresswell last year after winning a five-year contract from the Council to service all it’s car parks in the borough of Woking, the SnowEx SP-575 spreader, which is mounted on a trailer chassis, proved invaluable last winter in de-icing the Council’s 11 surface and 5 multi-storey car parks. When required, the SnowEx spreader is simply coupled on to one of Cresswell’s Renault Trafic vans and is immediately ready for use. When gritting has been completed, the SnowEx spreader is removed, and the vehicle returns to its normal duties. With its unique low-maintenance direct-drive system that requires no belts, pulleys or chains, the SnowEx SP-575 spreader is simple but effective. Its dual 12-volt DC motor combines maximum torque transmission with reliability, and as with the full SnowEx range of spreaders, the SP-575 can be attached to any vehicle with a 12-volt supply. With its polypropylene noncorrosive hopper, the SnowEx is a far lighter weight than comparable steelhopper spreaders. This means that the SnowEx is easily installed and removed, freeing the vehicle to perform multiple applications. SnowEx spreaders enable councils and sub-contractors to provide the public with ice-free walkways and car parks for minimal outlay. A feature that also appeals to Health & Safety Managers is that the in-cabin controller enables safe, on-the-move adjustment of spreading width and application rates to suit operation conditions. Reader Reply No: 115018 25 health & safety Essential training for Network Rail staff at St Pancras International station utting Edge Training, the independent training division of C light personnel vehicle distributor Ransomes Jacobsen, has provided LANTRA-certified training to Network Rail staff based at St Pancras International, the London rail terminus for Eurostar serving mainland Europe via the Channel Tunnel Rail Link. Denis Kirk is the Operations Delivery Manager for CTRL and recently purchased two E-Z-GO electric Shuttle 4 personnel carriers for transporting passengers and their luggage around the terminus. Commenting on the training he said, “We have put a total of 80 staff through this training programme to ensure they are fully trained in all the operational and health and safety aspects relating to Architectural guardrail system launched these Shuttles. These vehicles are part of our Mobility Assistance Service and will help us provide a world-class customer-focused service for clients using St Pancras International. Along with the driver New jump start for PAT testing services he new VersiRail system is set to T transform how we view roof-top guardrails, with a range of eaward, market leader in electrical S safety testing, has introduced a new concept aimed at helping those architectural designs elegantly engineered in aluminium. Launched by Latchways plc, the global leader in fall protection systems, VersiRail is designed to meet safe work at height regulations without compromising on appearance. VersiRail provides a free-standing or fixed ‘collective’ solution to protecting workers on flat roofs and other areas where access is needed. It is lightweight and easy to install, and the quality of its engineering belies its competitive price. The corrosion-proof aluminium system satisfies architectural design requirements as well as safety demands, with straight, curved or inclined styles in either free standing or fixed forms. A folding upright version is also available, which is concealed from below when not in use. All types are available in untreated or polished aluminium, or powder coated to specified RAL colours. VersiRail can form an integral part of a new project design or it can be quickly and easily installed to existing buildings, and adapted to meet changing needs. The addition of VersiRail to its portfolio enables Latchways to satisfy the complete hierarchy of high-level working provisions demanded by law. VersiRail complements Latchways’ cable-based fall restraint or fall arrest systems which use the innovative Constant Force® post as an anchorage. Reader Reply No: 115050 carrying out portable appliance testing (PAT) to get the most out of the range of instrumentation, test software and accessories available. The new Seaward JumpStart one-on-one PAT guidance service is designed to ensure that anyone involved in PAT can undertake testing with maximum productivity and effectiveness - and ensure that the highest levels of workplace electrical safety are maintained. Under the new arrangement, Seaward will provide a dedicated and experienced PAT test professional to visit a company’s premises, discuss specific safety testing needs and provide specialist expertise needed to enable contractors, electricians and test engineers to deliver a professional PAT service. As part of the service, the engineer will set up and configure test instruments and test results recording software systems and establish any further training that might be necessary. 26 we can carry up to three passengers and their luggage in purpose designed carrying racks located on the rear of the Shuttles. They look stylish and are valuable asset to our operations here.” Ransomes Jacobsen and E-Z-GO are subsidiary companies of Textron Inc, a $13.2 billion multiindustry company operating in 34 countries with approximately 44,000 employees. The company leverages its global network of aircraft, defence and intelligence, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, EZ-GO, Ransomes, Greenlee, Fluid & Power, Textron Systems and Textron Financial Corporation. Reader Reply No: 115024 Detailed information will be provided on the range of Seaward PrimeTest, Supernova and Europa portable appliance testers to ensure that the correct test equipment is used for the right applications and environments. Jim Wallace, Seaward PAT technology and product manager explains: “JumpStart is designed to provide an all inclusive support service to meet the different test system needs of different companies and workplaces. “The approach has been been designed for those offering sub-contract PAT testing as well as service engineers and facilities managers responsible for in-house electrical safety testing.” Reader Reply No: 115061 New Draeger X-plore filtering half masks ocussing F on user comfort and ease of use, the new Draeger Xplore 1300 range of Filtering Half Masks is ideal for use in any workplace environment where dusts present a potential respiratory hazard. Featuring advanced filtering media and offering protection levels from FFP1 to FFP3, these ergonomically designed masks can also incorporate exhalation valves as well as a specially designed Odour Stop. Specifically developed to meet the needs of different applications, the range is available in five versions. Providing FFP1 protection, the Xplore 1310 incorporate a secure foam nose pad to ensure a good seal and is available in two versions, with or without exhalation valves, to suit the needs of different applications. Also offered with or without exhalation valves, the two X-plore 1320 versions provide FFP2 protection and benefit from an extra wide nose seal to ensure a leak-free fit, and elasticated head straps for added comfort. Affording FFP3 levels of protection, the X-plore 1330 is available in two different sizes, small/medium and medium/large, and features an integral facial seal to ensure a secure and comfortable fit. Complete with exhalation valve to facilitate easy breathing, it also utilises adjustable, elasticated head straps complete with a built-in safety stop to prevent the straps from becoming disengaged. Reader Reply No: 115049 h.v.a.c. Winter Wonderment for Facility Managers he cold winter weather is now T on its way. Hail stones and snow has been forecasted, so you may think that air conditioning may be the last thing on Facility Managers mind. Yet, air conditioning and ventilation is still vital during the busy Christmas season. Office parties, concentrated areas and a steady flow of visitors’ means that climate control can be difficult this time of year. DX Cooling, the low carbon air conditioning specialists give some suggestions on how not to get hot under the collar and save money and energy this winter. Most air conditioning units now have a reversible heat pump. This means that systems provide both cold and warm air. Government incentives and energy savings make this the best solution for temperature control all year round. Maintaining regularly both chillers and air conditioning units will reduce the risk of your system breaking down during busy periods. Plus it will increase the energy efficiency. Timers –it’s so easy to forget to turn off the air conditioning. You can normally set a timer on cooling systems and is likely to save you money. As well as air conditioning try and remember natural ventilation. Natural ventilation is much cheaper than running air conditioning full time, particularly in confined areas. Inverter driven A/C systems use less energy and provide a much better environment for customers. Minimum temperatures – cooling systems shouldn’t be set lower than 20C and not run at any lower than 22C if running full time. If your area still isn’t cold enough then you may require more units for the allocated space. Or if air flow is not enough then increase the fan speed instead of lowering the temperature. Decreasing temperature uses more energy, produces condensate and thermal shock to the customers. New Year’s resolutions and regulations that Building and Facility Managers need to be aware of. Did you know that older air conditioning units containing R22 gas will be banned as from 2009 and that A/C systems inspection will be mandatory? F Gas Legislation and maintaining your system – If you have a unit that has over 2.5kg of refrigerant, new legislation means that your system will now legally require a yearly maintenance service. It is recommended to have your system maintained at least twice yearly and more regularly for units that are used more frequently. Next year all A/C systems over 250kw (and 12kw by 2011) will need to be inspected and given an energy performance certificate by a competent person and approved. There are government incentives for businesses that purchase low carbon products, you could claim up to 100% back through the ECA scheme. Look out for the energy level rating when purchasing cooling or heating equipment (anything lower than a B is classed as not economically viable long term.) You can download our free F Gas fact sheet from our website. Just log onto www.dxcooling.net. Visit the news and information page for downloads, special offers and latest information on legislation. Reader Reply No: 115102 Did you know? Space Air has been supplying genuine Daikin parts since 1980. For all your Daikin parts call our dedicated team now! Tel: 01483 252 214 RR: 115065 Today we: s Hold over 2,600 individual component lines s Maintain a stock value in excess of £250,000 s Operate a fast-track parts identity system s Have a unique, rapid order entry database with full traceability s Offer a next day delivery service* We look forward to working with you. ISO 9001 : 2000 *for ex-stock items ordered before 3pm 27 h.v.a.c. Searle cascades M&S to greener refrigeration solutions fficient and environment friendly technology enables ground breaking E 100kW condensing units from Searle Manufacturing Company to deliver a potentially greener cooling solution for Marks & Spencer food halls. The new cascade units – which use either HFC or HC with carbon dioxide as refrigerants – are among the most powerful for any commercial supermarket application in the UK. They are being rolled out to M&S sites this year as part of a trial to establish the group’s future policy on refrigeration and choice of refrigerants. The Searle CCU-100-ECI-CO2HC Cascade units, typically roof-mounted, chill and circulate CO2 to Panasonic inverter systems improve financial climate maintain cool temperatures and protect food products in the retail display cabinets on the shop floor. The CO2 circuit is in turn cooled in the Cascade unit by a primary refrigeration system. Heat extracted by the Cascade process may be recovered or rejected to the atmosphere. Nick Smith, Searle Senior Development Engineer, says the Cascade systems were developed to keep capital and operating costs within the range of comparable ‘standard’ systems – but with a reduced environmental risk because CO2 occurs naturally. With a similar power requirement to a Searle standard CCU R404A system of equal capacity, a CO2 Cascade unit would have minimal impact on the environment should a release of refrigerant occur – equal to just 0.38 tons of CO2. The Cascade systems incorporate special components such as the CO2 to propane heat exchanger and pump station, a special propane compressor pack with inverter drive, and energy efficient EC fan condensers. Reader Reply No: 115006 JS Air Curtains at Associated Newspapers he first hot day after replacing a T life-expired air conditioning system at its Chester headquarters was significant for The Funding Corporation: there were no complaints from staff. Energy efficient inverter controlled Panasonic systems, installed on the recommendation of the building’s air conditioning specialists, ensured superior comfort levels – and potential savings on future cooling and heating costs – in the two storey office building. Panasonic inverter systems are designed to save money because they use less energy to produce better cooling and heating outputs than earlier systems. Using Panasonic equipment supplied by PHM Distribution of Newcastle-under-Lyme, subcontractor REF Air Conditioning replaced the old three pipe main system with a new two pipe 14hp VRF system with 40kW cooling capacity, driving five 9kW four-way cassettes. In the private offices and meeting rooms, REF installed four 5kW inverter single split systems – each with wall mounted indoor units – from Panasonic’s RAC range, two 6kW systems, one 7kW system and one twin split system driving two 5kW cassettes, all from Panasonic’s FS range. Inverter controls in Panasonic systems allow maximum output at start-up to bring the building to the desired temperature as quickly as possible. Once this temperature is reached, the system operates economically at the minimum output needed to maintain it. The Panasonic range of Urban Multi VRF heat pump systems for large applications includes solutions from 5hp to 54hp, all using environment friendly R410A refrigerant with hermetically sealed scroll compressors. Reader Reply No: 115045 28 S Air Curtains has designed, J supplied and installed four brushed stainless steel air curtains at the offices Irish Mail on Sunday and the advertising publication Loot. The type of bespoke cylindrical air curtain installed of Associated Newspapers in at Associated Newspapers has many different Kensington. The 2.5m air curtains were mounting options to tie-in with an entrance’s joined to create a pair of 5m wide air architecture. It can be stood vertically at either side curtain systems that keep cold air out of a door, hung with cables above the door or during the winter and air conditioned air suspended with supporting arms attached to a in during the summer. ceiling, wall or floor. When mounting horizontally it The air curtain systems were mounted above the will provide an effective seal for doorways up to doorways at the front and rear of the building. They 3.5m high and when positioned vertically at either both have the same attractive cylindrical design and side of a door, it will protect entrances up to 7m wide from air ingress. are suspended from the ceiling with matching arm These cylindrical units are available in lengths of im, supports. The units stop air from entering through the revolving doors of the building, which can act as 1.5m, 2m and 2,5m, and can be joined end-to-end to accommodate very wide entrances to buildings, slow moving fans, bringing in cold air with every such as the entrances to Associated Newspapers. rotation. Up to 10 units can be operated from the same Each pair of stainless steel air curtains provides an controller, connected to the air curtain with 20m of airflow of up to 13,000m3/h and are electrically plug and play RJ45 lead for easy installation. It can heated with a total heat output of 64kW/h, also be controlled via a BMS system. maintaining a pleasant internal atmosphere. JS also supplied and installed a more standard 1.5m JS Air Curtains supplies an extensive range of air Windbox air curtain above a single external doorway curtains, as well as bespoke solutions, for all commercial and industrial applications. JS’ in-house at the Derry Street entrance. It has an output of project management division also provides a 3,700m3/h with up to 22.5kW of heating. Associated Newspapers Limited is the management smooth, hassle-free installation service that walks company for five major newspapers - Daily Mail, The the customer through from design specification to Mail on Sunday, Evening Standard, London Metro, RR No.: 115082 post-installed product training. h.v.a.c. Misitifer plus humidifier S Humidifiers is launching a new wall-mounted spray humidifier ideal J for small industrial or agricultural areas. The Mistifier Plus can introduce up to 6.5 litres of water every hour using low energy spinning disk atomising technology. The Mistifier Plus incorporates many features that make it the most hygienic humidifier of its type. A purge function and siphon drain forces fresh water through the system when the power is connected or disconnected and an auto-drain feature flushes the system every four hours during nonoperation. This ensures that water cannot stagnate in the system preventing the possibility of bacteria building up. During operation the small water tank holds just 0.055 litres of water, which is atomised and sprayed into the air in just 30 seconds, meaning the humidifier is practically operating with running water. The unit has an anti-scale cartridge on the incoming water supply which reduces necessary cleaning and maintenance. This cartridge also provides silver ion dosing to the water, which is effective against more than 650 types of microbe and has a residual effect throughout the system. This new humidifier is easy to wall mount with the stainless steel brackets supplied. It is a compact unit measuring just 61cm high, capable of spraying between 1.1 and 6.5 litres of atomised water per hour with a maximum energy consumption of just 230W. The directional outlets on the top of the unit allow the fine mist to be directed through 360g. As the water rapidly evaporates into the air, as well as humidifying, it also has a cooling effect on an atmosphere. The Mistifier Plus is ideal for maintaining the humidity in small industrial situations, including printers, textile manufacturers, storerooms, agricultural and botanical environments, and tobacco manufacturers. JS Humidifiers is the UKs largest humidification company with the widest range of products and offers a service of advice, design, supply, installation and maintenance. It also offers a comprehensive range of humidifier spares, not only for JS equipment but also for a large range of different manufacturers’ humidifiers, mostly available exstock. Reader Reply No.: 115083 Total service package for city Private Bank he Lothbury headquarters of Private T Bank, Brown Shipley provides office accommodation for the their London staff. Encompassing conference facilities as well as executive suites, trading positions and a large communications room, all placing a considerable load on the property’s mechanical and electrical services which are maintained by Delrac ACS under a service agreement. The various floors are zoned in terms of their air conditioning provisions, while all major heating and cooling plant being located at roof level. As part of its commitment to maintaining the smooth running of all the M&E equipment, emergency alarms and other essential services, Delrac ACS has a dedicated Resident Engineer permanently on site. The scope of Delrac’s responsibilities include ensuring annual safety checks such as electrical testing and the infra-red scanning of all panels is carried out in accordance with legislation. Amongst the array of equipment covered are a York chiller, a pair of condenser units, multiple air handling units and five atmospheric boilers. There is also an advanced building management system and an uninterruptible power supply for the communications room. Reader Reply No: 115090 BIFM Examinations Have you considered sponsoring your employees through the BIFM examination route to qualification? Having BIFM qualified staff can lead to: a more competent workforce greater retention through increased job satisfaction enhanced delivery of your FM service “My study has enabled me to ‘stretch my way of thinking’ and become a more effective member of the FM team within my organisation.” Marie Snow, Facilities Manager, West Mercia Constabulary, April 2006 For full details on this and other products, including the IFMA CFM credential, visit our website or contact the Exam Programme Manager, Lynne Rushton on 0845 058 1355 or lynne.rushton@bifm.org.uk www.bifm.org.uk 29 h.v.a.c. cover story Andrew’s renewable, energy efficient water heating for University of Plymouth’s new Nancy Astor Building ndrews Water Heaters, part of the Baxi Commercial Division, has A supplied two Queen’s Award winning MAXXflo direct fired storage water heaters, together with a SOLARflo preheat system which have been installed at the new Nancy Astor Building, an £11 million development at the University of Plymouth. This building, named after the Plymouth Sutton MP who was the first woman to serve in the House of Commons, is at the centre of a major scheme connecting the campus with the Drake Reservoir and its adjoining parkland. The Nancy Astor Building is the new home of the Faculty of Health and Social Work. Designers Hoare Lea selected the Andrews equipment for its use of renewable energy which complements an already highly efficient water heating system in order to comply with a number of important criteria: the University’s policy on carbon emissions, Part L of the Building Regulations, the requirement for a ‘very good’ BREAAM rating and, 30 last but not least, the company’s own policy of minimising the carbon footprint of its design projects. A spokesman for Hoare Lea commented, “A real benefit was that Andrews were able to supply the whole package, which made the design much more straightforward than combining water heaters and solar system from separate manufacturers.” The Andrews Water Heaters package is designed to provide abundant, virtually instantaneous, domestic hot water to the entire building. Outlets in the Nancy Astor Building comprise 17 showers, 28 wash hand basins and 10 sinks located within the sports facility, the academic teaching area, the café area and including all WC, cleaners and tea point facilities to the 4 storey office accommodation. The two MAXXflo CWH120/300 storage water heaters are located in the Energy Centre on the lower ground floor, along with a 1500 litre stainless steel pre-heat unvented cylinder and the other components of the solar heating package. The 21m2 of SOLARflo evacuated tubes for solar collection are mounted horizontally on the flat roof of the North Core plant room, some 28 metres above the Energy Centre. The University of Plymouth’s framework building services contractor and installer of the equipment, MITIE Engineering commented, “Installation of all the Andrews equipment went well and the evacuated tubes were very simple to install. With outlets located throughout the building, programming required careful planning and co-ordination and the support and back up received from Andrews was h.v.a.c. cover story excellent.” Water is preheated by the solar collectors, which have the evacuated tubes rotated to an angle of 20 degrees in order to optimise their efficiency. The heat is then transferred to the single coil unvented cylinder which in turn supplies the two MAXXflo water heaters, thereby considerably reducing consumption of natural gas. In addition to the solar collectors and cylinder, the complete SOLARflo package includes solar controls, pump station, expansion vessels, first fill of heat transfer fluid and collector mounting accessories. The MAXXflo range of gas-fired storage water heaters consists of nine models and a choice of four nominal outputs from 30kW to 120kW, all achieving an operational efficiency of 109%. Winners of the Queen’s Award for Innovation for their energy saving capabilities, these units are ideal for buildings with a high demand for hot water and particularly suitable for installations such as sports facilities, where this demand peaks at particular times of the day. Thanks to their fast recovery rate and innovative design, carbon footprint, NOx levels and running costs are kept to a minimum. The Andrews MAXXflo CWH120/300 models selected for this project have the largest capacities in the range at 300 litres, and feature robust stainless steel construction which ensures a long service life. Each has an output of 30 to 120kW and a recovery rate of 2040 litres through a temperature rise of 50oC. The water heaters are controlled by a digital, electronic master controller which is provided with BMS and other external interfaces. In the Nancy Astor Building, the water heating system is controlled via the site Building Energy Management System. Available in 20 or 30 tube options, SOLARflo evacuated tube collectors are ideal for larger commercial water heating applications as they have a higher annual, average thermal efficiency than glazed flat plate collectors (83% against 78%) and, operating at lower ambient temperatures, they are capable of providing a higher annual percentage of domestic hot water. In addition, they require less surface area of collector array per litre of stored water. Other advantages of evacuated tubes include their ability to be positioned horizontally or vertically, with tubes rotated by +/- 25o in order to maximise solar irradiation. SOLARflo evacuated tubes are Solar Key Mark Approved and, in common with the glazed flat plate collectors and stainless steel unvented cylinders in the range, RR No: 115076 carry a 10 year guarantee. Company Profile: Baxi Commercial Division, Andrews Water Heaters and Potterton Commercial axi Commercial Division, offering a B wide, diverse and innovative selection of high efficiency boilers and of multi-residential, commercial and industrial locations. The ground breaking character of these products is direct fired water heaters, incorporates exemplified by the MAXXflo high performance the leading manufacturers Andrews condensing storage water heater, winner of a Water Heaters and Potterton Queen’s Award for Enterprise 2007 in the Innovation Commercial. Category. Baxi Commercial Division are in the enviable Its distinctive stainless steel cylinder and tank design position of being able to offer complete boiler house afford protection against the colonisation of solutions, including LZC technologies. Combined legionella bacteria, and the highly efficient heat with over 100 years of industry experience and exchanger and multi-premix modulating burners extensive knowledge gained throughout that time, enable high performance, efficiencies of up to 109% Baxi Commercial Division will continue to develop (net) and low NOx emissions of 25ppm. and supply the industry with the next generation of Andrews Water Heaters is also in the vanguard of boilers and direct fired water heaters. renewable technology based solutions with SOLARflo, which provides indirect solar hot water Andrews Water Heaters heating for multiple residential complexes and Andrews Water Heaters is the UK market leader in commercial applications in a complete ready-tohigh efficiency direct gas-fired commercial water install package. This can be installed with a primary heating. Offering the widest range and largest heating appliance such as the MAXxflo, or the choice in both storage and non storage condensing Eurocondense two boiler available from Potterton models, Andrews provides solutions in a wide variety Commercial. Potterton Commercial Potterton Commercial is one of the most prestigious names in the heating industry, manufacturing a wide range of commercial boilers. Highly regarded by specifiers, they include technologically advanced gas-fired condensing boilers and traditional, pressure jet cast-iron sectional boilers that meet the demand for higher efficiency and environmentally sensitive products. The latest addition to the Potterton Commercial range of LZC solutions is the GaeaTherm Ground Source Heat Pump, which is capable of integration with most space heating systems for enhanced energy efficiency. The brand new Sirius Sat heat box range is designed for the provision and control of heating and hot water within each dwelling of a residential block of flats that is served by a centralised plant, such as the Paramount two high efficiency boiler. Advantages include easier access for engineers and a shorter servicing time, easy integration of LZC technologies and a more straightforward design specification with the requirement of no flues in individual dwellings. Potterton Commercial operates a full after sales service covering the whole of the UK and unique nationwide boiler erection, assembly and commissioning services, supported by a lifetime guarantee on all mainstream products. Reader Reply No: 115103 31 security Responsible for looking after our public buildings? Don’t let us down! ith news earlier this year that a W staggering 20,000 confidential patient records have gone missing after thieves stole six laptops from St George’s Hospital in Tooting1 (which included names, dates of birth and postcodes), security issues in public sector buildings once again come to the fore. Hospitals, schools, council offices, care homes, hostels, nurseries and other premises are all vulnerable if they do not have adequate security. Furthermore, as the St George’s case shows, cost and damage repair aren’t the only worry; we also have to gravely consider what might happen to the confidential information from stolen records once in the hands of criminals. Theft of computers made up 18% of all non-residential burglary according to figures from ten years ago,2 and the more portable technology becomes, the easier it is to steal, so we can but imagine the figures today as technical devices become smaller and smaller and easier to transport, or indeed, steal. Not only do thieves benefit at the expense of taxpayers, local authorities and the government when they sell on their ill-gotten goods, thousands of individuals are also at risk from the potential misuse of their details. But from costly computers to expensive play equipment, whatever public sector building it is your job to protect, you can guarantee that the property contains something of value to unscrupulous thieves for whom security weaknesses will be their advantage - and to the general public whose access to public services might suffer if equipment is stolen, or whose data protection might be infringed upon. Crime and burglary of public sector buildings imposes a huge cost on society. In 2006, the figures of just one UK region show that burglars broke into local schools an overwhelming 96 times3 - multiply this across all UK regions and it doesn’t take a genius to work out that if security measures were tighter, the potential savings to local authorities (and taxpayers) could be huge. And what of all the thousands other public sector buildings that also suffer from break-ins? Surprisingly, getting security right and protecting premises is quite a simple process – but if your job is looking after the safety of a public sector building then you cannot afford to economise on quality. From locks and padlocks as the first line of defence, to motionsensor alarm systems to detect intrusion, Kasp Security is a leading supplier of quality products designed to meet the most demanding security needs of domestic, industrial and commercial users. Kasp is a trusted brand whose products have been designed and manufactured to the highest standards, undergoing rigorous testing to ensure they not only meet standardised requirements, but also surpass them. In fact, in its first year of launch, Kasp’s 190 series High Security Padlock - ideally suited for largescale security applications - was awarded the coveted Silver award within the security category of The Industry Awards 2007, organised by DIY Week, Housewares Magazine and Hardware & Garden Review. This industry accolade is testimony to the strength and quality of the Kasp offering. As well as offering a range of excellent padlocks and locks, such as the high-security 160 Series Keyed Alike Disc Padlocks - ideal for securing gates, and the 175 Series Armoured Shutter Locks for shutters, Kasp is a leading supplier of wireless motion-sensor alarm systems, ideal for detecting intruder disturbance should for any reason, the first line of defence be overcome. The EMS 6101 Portable Motion Sensor is a convenient and effective security device, detecting the slightest movement and attracting immediate attention through the ultra loud alarm. It can be fastened to vulnerable entry points within public sector premises. Alternatively, the EMS 6102 Wire-free 3 in 1 Alarm & Light offers similar benefits to the EMS 6101, but also, the device can be used as an emergency light operated either manually, or through the PIR motion sensor, very simply at the switch of a button. For anyone in charge of public sector building protection, it is worth remembering that it is not always those without permission to be inside buildings that are responsible for the theft that occurs within. Internal cabinets, stockrooms and data storage inside premises also need to be kept under lock and key, and Kasp products are ideally suited to provide a solution in this instance. For example, the versatile Kasp 125 Series Premium Brass range is available in a wide range of sizes and shackle options for cabinet security, manufactured with precision mechanisms that feature paracentric keyway and anti-pick cylinders, providing effective protection against theft. To aid those responsible for installing security systems, Kasp products are rated according to the level of security needed, from Yellow (Low Security), to Orange (Medium Security) and Red (High Security). A Red High Security product with a security rating of 11-15 offers maximum protection and is likely to be the type of level that hospitals, schools, council offices and other public sector premises might require for any external protection measures. According to the Home Office Statistic Bulletin: Crime in England and Wales 2006/07, the police recorded 329,759 non-domestic burglaries in 2006/074 - don’t allow the premises in your care to become one of these statistics. With a variety of high-end, durable security products available on the market, we can all work a little harder to keep thieves out, saving taxpayers’ money and keeping their private details Reader Reply No: 115100 under lock and key. SYSTEM CABINETS • CONTROL & TRACK KEYS • DOMESTIC & LIGHT COMMERCIAL USE Key Control W NE KEYVAULT CABINETS The Complete Key Management System RR: 115057 Tel: 01252 311888 E-mail: enquiries@securikey.co.uk • Website: www.securikey.co.uk 32 • 3MM DOOR THICKNESS • CONTROL & SECURITY • COMMERCIAL USE HIGH SECURITY CABINETS Gold Range These 3 ranges of cabinets are manufactured and tested to the highest standards. Each cabinet has been appointed a strength and security test from gold through to bronze. This grading allows the customer to decide the level of protection required. • 6MM DOOR SLAB • UNPARALLELED KEY PROTECTION • 3 WAY BOLT LOCKING security: Connexion2 launches new Identicom models with GPS onnexion2, manufacturers of the C award winning Identicom lone worker device, has responded to customer demand for greater location accuracy for mobile workers and those at constant risk by adding the option of GPS (Global Positioning System) to two new Identicom models, the i757 and Identicom i777. Despite the units accommodating the new GPS technology and increased battery capacity they maintain the discreet look and feel of previous versions in order to ensure workers acceptance. Available from November, the Identicom With GPS has been developed specifically for workers constantly on the move such as traffic wardens, district nurses, paramedics, logistics drivers and cash in transit operatives as well as those who operate in more rural locations e.g. forest workers, engineers, surveyors and utility workers. With the standard Identicom devices, users press an amber alert button to notify their employer when they know they are entering a potentially hazardous situation. If they then have cause to press the red alert, operators at the remote monitoring centre retrieve the information on their locality, listens in on the line to what is happening and co-ordinates the appropriate emergency support – involving the police if necessary. The new GPS devices support this functionality further by pinpointing a worker’s location to within a few metres and feeding current and last known positions at the same time that an audio escalation is being pursued. As with existing Identicom devices, the worker is empowered to define the point when they want to be located, for example, when they feel their safety may be compromised and therefore want the reassurance of knowing that their location can be pinpointed. Identicom With GPS is currently being sold and supported through SoloProtect a best-of-breed service for lone workers delivering peace of mind to RR No: 115023 worker and employer alike. “Wire-less security upgrade for Country Hotel” shdown Park Hotel and A Country Club has invested in EMS Group’s Universe+ ACU universal wire-less interfaces as the basis for a recent security upgrade. The 106 bedroom hotel, which is located in East Sussex’s beautiful Ashdown Forest, is a listed 19th century mansion house. It was therefore of paramount importance not to damage the historical interior of the building during the upgrade. The ACU is a unique universal interface that connects any security alarm panel to the Universe+ range of wire-less devices such as PIRs, contact switches and break glass sensors. This enables any existing hard-wired security system to be expanded without the need to install additional cable, no matter what make of control panel is used. Utilising 868Mhz two-way secure communications, the Universe+ ACU provides a low cost solution for system upgrades that can quickly be installed without disrupting business operation or damaging the fabric of the building. The hotel used 16 ACUs to interface over 50 new wire-less devices to the existing security system. Each device can be easily installed in less then 10 minutes, which means room occupancy within the hotel is unaffected. The upgrade was also completed without the need to take the existing security system off-line and install cable between the security devices and the ACUs. Reader Reply No: 115030 Niscayah launches financing options as ‘Lease-Sure’ ecurity and fire systems specialist Niscayah has announced a new S range of systems/support rental options which it is branding as LeaseSure. This flexible financing facility allows customers to benefit from the opportunity to not only procure and install a system, but also opt to have it maintained and managed – all via a single, fixed price repayment schedule. This schedule is adaptable to allow for ‘technology refresh’ and a customer’s evolving needs. Explaining the Lease-Sure strategy, Syd Heals, Niscayah’s COO of Commercial Security & Fire UK operations said: “We have designed Lease-Sure with the aim of attracting organisations who wish to obtain optimum flexibility in remaining futureproofed with respect to their security and fire protection needs while also demonstrating astute cash management.” Reader Reply No.:115005 Simple steps to cut knife crime here are nearly twenty serious knife attacks T every week in England and Wales. This adds up to 22,000 knife crimes every year and in many cases the victims are innocent or vulnerable individuals who find themselves alone during the night hours. One professional nationwide security company – OCS - believes that prevention is the key to safer streets and is urging public authorities and local employers to review knife crime risks related to their buildings and employees. OCS says that by adopting a tailored security solution which combines greater use of public and private CCTV, more secure access control to buildings, up-to-date alarm systems and a professional key holding service – organisations can greatly reduce the risk of knife attacks – particularly on staff members called out when alarms are triggered during the night hours. In addition to personal back-up from one of its SIA registered and CRBchecked security guards, OCS also recommends a tailored package of technologies purpose-designed to act as a strong deterrent against potential knife attacks. For example, in the Wiltshire town of Devizes, OCS designed and installed the first ‘total solution’ real-time digital recording system in the UK. This has been discreetly installed in street light housings to blend with the existing town centre street lighting and differs from most installations of this type by utilising Verint digital radio transmission of data and images, thus avoiding the need for an expensive fibre optic network and ongoing revenue rental charges The new system uses Panasonic ‘super-track’ automated dome cameras capable of automatically following suspicious persons moving through the town without operator direct control. Reader Reply No: 115032 33 security An industry first from Zebra & DED! ebra’s First UHF Gen 2 RFID Plastic Z Card Printers, the P330i and the P430i are available now. Pairing high performance with flexibility to expand applications for access control, security and asset tracking, DED introduce Ultra High Frequency (UHF) encoding on the most popular performance class printers from Zebra, the P330i and P430i plastic card printers. Offering security options not readily available on the market, UHF Gen 2 RFID encoded cards can help to save time and costs, while heightening security in a host of applications. Providing increased read range compared to typical smart card technology, this encoding option complements Zebra’s new UHF cards that enable a read-range of up to 30 per cent further than standard UHF cards. Offering the industry’s first and most versatile RFID-enabled capabilities in their class for business, hospitality, recreation and a variety of other applications, Zebra’s proprietary UHF antenna is embedded in the card stock, providing a longer read-range of up to 6 metres from the sensor. This UHF capability offers a number of key benefits: * Enhances vehicle and fleet tracking to provide fast, accurate information on transport, entry and exit times * Improved people tracking at entrances and exits in high-security premises such as hospitals and government buildings * More efficient access control and visitor tracking by ensuring individuals’ locations are known, as well as ensuring access authentication to secure areas Easyprox compact keypad: Access Control in a Door Handle axton Access Ltd has recently launched the Easyprox compact P keypad, a standalone system that offers the same installation convenience as its proximity counterpart. This all-in-one, battery powered, keypad, lock and access control system is perfect for internal security. With its control electronics housed within the keypad, and the battery power source replacing mains wiring, it’s incredibly easy to install. Easyprox compact keypad therefore provides an economical answer to doors once deemed ‘too insignificant or ‘too difficult’ to secure due to inaccessible power supplies. The system’s understated appearance of brushed steel and black plastic makes it suitable for a wide variety of applications. “I think that Easyprox keypad is well suited to a number of different environments. For example in a retail outlet it’s a great way to prevent customers from entering ‘staff only’ areas and stockrooms. Additional applications could include classrooms, sports halls, cleaning cupboards and university halls of residence,” Adam Stroud, Sales and Marketing Director, Paxton Access. Adam continues, “In theory it’s even better value than its proximity forerunner because users don’t require tokens. I can’t think of a more convenient way of implementing internal access control. The system can be installed, and in use in under two hours.” Reader Reply No: 115033 Secom secures more space as new look grows online ast growing high street fashion F retailer New Look has commissioned a second major electronic security installation from Secom plc at its distribution centre at Lymedale, Newcastle-under-Lyme. The new installation of CCTV, an intruder alarm system and an access control system secures a purpose built base for the company’s e-business operation, which doubles the size of its distribution 34 facility. Electronic solutions from Secom also secure the adjacent first Lymedale building and a growing portfolio of New Look sites across the UK. The integrated security installation for the new building includes a computer controlled digital CCTV system which is monitored and recorded on site, intruder alarm equipment for perimeter and internal security, and access control equipment which is integrated with barriers and turnstiles. There is also a public address system for broadcasting live and pre-recorded messages. Like the systems installed earlier, the new alarm equipment is monitored at Secom’s Alarm Receiving Centre (ARC), providing qualified backup for the on-site guards. Since its first store opened in 1969, New Look has mushroomed into a chain of 590 shops across the UK and Eire, It is now the third largest retailer of women’s clothing in the UK, and the largest retailer of women’s footwear. Reader Reply No: 115038 * Retailers can easily produce RFID-enabled customer loyalty cards to increase customer recognition and service * Streamlining access in hospitality and leisure applications such as on ski lifts, amusement parks and cruise ships etc. Available in two models, the card printer/encoders feature 4 MB image memory standard, a 16character LCD display, and an innovative angled, high-capacity card feeder for faster throughput and fewer rejections. Reader Reply No: 115071 Keytracker have the key to simple, effective security sset tracking and key control A specialists, Keytracker, are celebrating their successful showcase at Interbuild. And it was their low-cost, mechanical key control system that stole the show with its ability to provide permanent organisation of a building site’s keys, vehicles and assets. Keytracker have 12 years’ experience in supplying bespoke electronic and mechanical key control systems to organisations in the UK and worldwide, and as their modular systems come in all shapes and sizes, they expand to suit the business. So whether you’re managing 10 keys or 1,000 keys, there will be a Keytracker system that’s perfect for you. For everyday key management that doesn’t require power, the Mechanical Keytracker works on the principle of coloured key pegs and secure tags to identify who has which key at all times. If an electronic time stamping system is required then it has to be ULTIMA. This innovative system has so much to offer including advanced biometric security technology, comprehensive embedded key management software, inbuilt web server, email alerts and SIM card software – all designed to control key access remotely 24/7. And for out of hours key management there’s the Service Express, a key vending machine that works like a cash point providing keys on entry of a 5-digit PIN, and the Drop Box, a highly secure drop off point enabling customers to deposit keys or important documents out of business hours. Reader Reply No: 115077 security: VCC-HDN4000P Payne Security’s accreditation High Definition expertise helps global sporting Network Camera event Leading document S authentication company ANYO has launched the VCCHDN4000P, bringing broadcast standard imagery to the CCTV industry. The SANYO VCC-HDN4000P is a full High responsibilities. Definition (HD) network camera equipped with the This is the second event for the organiser for which world’s first 4 million pixel lens which has been Payne Security has provided its expertise in secure matched with a 4 million pixel progressive scan documents, following the successful accreditation of sensor to deliver incredibly sharp, crystal clear a winter event in 2006. For the Summer 2008 images. games, the organisers required the addition of new A built-in 10 x optical zoom makes the VCClayers of security within the laminate, and Payne HDN4000P an ideal solution for banking and retail Security delivered a range of hard-to-replicate type applications where there is a requirement for devices from its toolbox of security technologies. close up detail of any activity. These included an iridescent ink that alters colour as The VCC-HDN4000P’s further capitalizes on the card is tilted, an invisible UV ink with microprint, advances in technology by the dual streaming of and a registered HRI holographic label that covered H.264 and JPEG, enabling simultaneous high the cardholder’s image. definition recording and real time H.264 live ayne Security has supplied highAll passes were produced locally from the data and monitoring across a network. An HDMI output allows security accreditation laminates to a images sent via each participating country’s the full quality of the camera’s images to be prestigious global sporting event, which committee to the host city; a database was the observed on an HD monitor whilst there is an option was held in Beijing in Summer 2008. created from which all personalised passes were to display the video onto an analogue monitor at a The event organisers required personalised produced and then sent back to the various remarkable 680 TV lines. accreditation for everybody who had clearance to countries. On-board recording is via the camera’s SD/SDHC secure areas, such as the stadia, the athletes’ A large format pass was specified, due to both the memory card or via USB onto an external hard village, health facilities and the press room. Typical large amount of data that needed to be incorporated drive. Other key features include motion detection, groups included athletes, coaches, press, local onto it and to ensure maximum visibility from a privacy masking, automatic transmission/email of officials and volunteers, officials from participating distance. In addition, the organisers felt that a larger images upon alarm and Power over Ethernet pass would also provide attendees with an countries and the official organisers. Passes were support, whilst a 16 x digital zoom provides the designed to grant access to some or all areas impressive souvenir of the event. VCC-HDN4000P with a combined 160 x zoom depending on the sport and the holder’s accredited Reader Reply No: 115074 capability. P KSS pulls out all the stops for Rochester Cathedral teeped in history, S Rochester Cathedral is a beautiful building whose architecture and ambience enthrals all. In addition, the beautiful services held in the Cathedral provide comfort and joy - due in no small part to the wonderful music accompanying these. From his perch high up amongst the organ pipes, the organist has a very restricted view of what is happening in the Cathedral, situated as he is with the nave on one side and the quire on the other. This results in the organist being unable always to accurately synchronise his part in proceedings. To remedy this, the Cathedral had used an old CCTV system with static cameras which fed back to a monitor in the organ loft, thus providing the organist with some idea as to what was going on below. However, the definition and the quality were not sufficient to pick up subtleties from the conductor of the choir and it was felt that this situation needed to be improved. Kent & Sussex Security (KSS) were asked to upgrade the system, ideally using high definition pan/tilt/zoom cameras to give the organist a better perspective on events below. This would also provide close up real time surveillance of the conductor, choir master or person leading a service, be they situated in the nave or the quire. The installation needed to be exceptionally discreet in order to maintain the beauty and the dignity of the building as well as paying due respect to its age and the very fabric of its material. KSS worked carefully to ensure that there was no damage to the ancient woodwork and stonework, and the project successfully passed the scrutiny of the Cathedral’s Fabric Advisory RR No: 115088 Committee. Sophisticated CCTV Solution For Silverburn ilverburn, Scotland’s S newest shopping destination can make claims to have one of Europe’s most technically advanced security systems with two leading manufacturers, Vicon and Cortech, working closely together to provide a sophisticated video management system. According to Centre Manager George Reader, since opening the shopping centre has been a huge success with customers flocking from all over South Glasgow to enjoy the shopping facilities. “Along with that success comes a responsibility to ensure that all our visitors, as well as the people who work in the shops and restaurants are kept safe. We therefore wanted to equip our security management team with the very latest CCTV technology to enable them to effortless monitor activity throughout the shopping centre and be able to react quickly to any incident.” Silverburn near Glasgow comprises five distinct shopping areas. Collectively, The Crescent, The Square, The Lane, The Circus and The Garden comprise over a million square feet retail space plus a large number of cafes and restaurants, whilst the centre’s multi-storey car park provides shoppers with the convenience of 4,500 car parking spaces. The specification for the CCTV system needed Vicon and Cortech to work closely together to provide a sophisticated system which fully meets the shopping centre’s immediate requirements whilst also having virtually unlimited built-in expansion capabilities. Vicon has provided the CCTV hardware including 240 dome cameras which are a combination of their highly successful Surveyor and VC-600 models, as well as 15 Kollector Pro digital video recorders which are capable of recording and storing video at high frame rates for up to 31 days. Reader Reply No: 115097 35 business Aberdeen learns of BREEAM award n innovative medical building recently received a coveted A BREEAM 2008 Award at a ceremony in London. The new Suttie Centre for Teaching and Learning in Healthcare is currently nearing completion at Foresterhill in Aberdeen and is the result of a partnership between the University of Aberdeen and NHS Grampian. The new £21m, 5-storey complex encompasses a range of environmental features that includes a wide range of energy efficient Grundfos pumps, pressurisation sets and an ultra-efficient Hydro MPCE booster set. Delivering a building to such a high standard requires a team effort and there have been many differing partnerships to achieve this ‘sustainable best practice’ result. A good example of this is the collaboration between Grundfos Pumps Ltd and various parties who ensured that the best energy efficient pump solution was provided to the project. This included 10 x Grundfos TPE and MAGNA pumps a IMpress pressurisation set that was supplied via Taylor& Fraser and Pump Action and a ultra efficient Hydro MPC-E 3-pump booster was amongst other equipment supplied in association with Aberdeen Mechanical Services and BSS Aberdeen. The BREEAM award has proved that the building is Operations team expansion for 7 Day Catering Saville wins Website of The Year ne of the first British audio visual O companies to have a web presence has collected the AV industry’s coveted Web Site of The Year trophy at the tenth annual AV Awards. Saville Audio Visual - one of the UK’s largest professional AV businesses - launched its first web site in 1996. In the past year, the company’s in-house advertising team has re-designed and re-built the site as totally new focal point for its online business strategy in videoconferencing, digital signage and integrated AV systems. Staged at the London Hilton Park Lane, the presentations were hosted by ‘Mock The Week’ TV comedian Frankie Boyle and celebrated excellence in all sectors of the professional audio visual industry. In the highly competitive Web Site category, the fresh approach pleased the judging panel, who said: “Saville won with a site that looks simple and is easy to use, while providing clients with a mine of useful information.” With emphasis on case studies to promote the company’s ability to deliver effective AV solutions, the company regards the site as a vital brand awareness tool. Downloadable product information and manufacturer links provide a valuable resource for customers, suppliers and Saville personnel. Generating over 100 visits per day before the end of 2007, the site was the company’s single biggest source of new sales leads. Since the launch of the new design this year, daily visitors have more than doubled, with almost 50% moving on to the linked e-commerce site. The win brings the company’s successes to a total of twenty three national industry awards within the space of eight years. Reader Reply No: 115012 36 more than ‘fit for purpose’ and the overall project aim has been to deliver 1st class training facilities for a range of health professionals, adjacent to where they are needed, when they welcome their first students in September 2009. Grundfos are delighted to be playing a key ongoing role in contributing towards this important goal. Reader Reply No: 115072 providing the highest levels of customer care. Mary Sidwell will cover the Yorkshire region and Alastair Baillie will be responsible for the contracts in Scotland, whilst also working on driving new business north of the border. Karen MacLaren has joined 7 Day from Eurest, having had a long and varied career in the foodservice industry, and will be overseeing business in the South East. David Griffiths, Operations Director at 7 Day ontract caterers 7 Day Catering have Catering comments: “We are delighted to be further made several new additions to their developing our operations team, with experienced management team as the company and dedicated managers who will be a real asset to looks set for significant growth in 2009. the company.” Three new Operations Managers join the existing “The appointments will enable us to be more team in managing the company’s increasing number proactive and visible in the way we manage and of contracts, which has recently topped 150. develop our customer relationships – better Maintaining a high level of support to clients through identifying their needs, understanding their business, regional teams has always been of vital importance providing an enhanced customer service and RR No: 115036 to 7 Day Catering, who pride themselves on delivering tailor-made solutions.” C British firm wins euro millions ent based Intumescent Systems Ltd has successfully secured a massive contract to supply millions of the Envirograf brand of fire protective gaskets to a variety of top European electrical manufacturers of sockets and switches. With stringent fire regulations now being enforced, the electrical manufacturers have seen compelling evidence of fire tests on an unprotected socket in a fire. The evidence shows how the front plate of an electrical socket when attacked by fire, would either disintegrate or sag forward in minutes, leaving the box at the complete mercy of the fire. Without any protection, the fire would be able to rapidly enter the socket, and pass unopposed through the cavity of the wall, and fiercely spread along the cables to other parts of the building. Extensive European and UK fire protection tests on Envirograf gaskets have shown that when attacked by fire, these gaskets will expand to form a formidable fire barrier in the socket box and offer a minimum integrity of 87 minutes. This incredible resistance will dramatically reduce the fire spreading to other parts of the building and allow the buildings occupants, ample time to safely evacuate. The reduction of fires in the home and business is absolutely essential to avoid serious injury or death K and this contract will see millions of European homes and businesses finally comply with the regulations. In the UK all electrical boxes must be fitted with fire protective gaskets to meet the 17th Edition IEE & Building Regulations. Derek Ward (Managing Director of Intumescent Systems Ltd) feels that all existing electrical boxes currently in use should be fitted with these important gaskets and from less than 50p they could save many lives and reduce damage to property. Reader Reply No: 115060 business Major win for LCC CC, the Southern based L contract cleaning and support services company, has won another major contract for its college and education portfolio – the Great Yarmouth College campus. The contract for this College includes sites on four complexes on the edge of this Norfolk town. The cleaning and support services supplied by LCC covers all classrooms, a gym, refectories, a hair studio, a beauty salon - even a travel agent for the 5000 plus students. Cleaning tasks are varied, from cleaning up hair and makeup, to wood shavings and metal particles, food, catering waste and all the usual paper, cans and rubbish left by the students. The College is open from 8am – 10pm necessitating 20 cleaners working in shifts from early morning to late at night. There is a site manager during the main college hours and a 24/7 help desk back up. Mike Greaves, the Procurement Officer said: “We chose LCC from over 30 firms that showed interest and 10 tenders. LCC were innovative, realistic, showed experience of college cleaning which most other firms could not. I am already receiving complements from senior staff on the great improvement to our cleaning.” LCC has a strong track record in college cleaning. Clients include The Cambridge Regional College, Bournemouth College, Epping Forest College, Queen Elizabeth College, Southgate College, the University College for the Creative Arts (KIAD), Wells Park School and several other educational sites. Reader Reply No: 115053 College maintenance contract won nviron, the leading building services and facilities Imanagement provider, recently embarked upon a long-term contract to maintain all mechanical and electrical building services at Cambridge Regional College. The company will undertake the planned and reactive maintenance of all mechanical and electrical, heating, ventilation and air conditioning services and plant equipment at the college’s three sites around Cambridge – the Science Park Campus, City Centre Campus and Merlin expands its rental fleet after successful launch of plug & play Developed by Merlin’s Technical Team to make ‘on-site’ installation quicker and easier, the cables, plugs and sockets are colour coded for foolproof installation. The ‘plug and play’ system enables installation between Merlin’s generators, an AMF panel and the customer’s load to be carried out using only plug and socket erlin Power Management is M expanding its rental fleet by approximately 20% following another successful year by the company’s Rental Department. The additional 30kVA, 60kVA and 100kVA generators, will be available with connecting cables, control panels, distribution boards, wheel clamps, etc and will help Merlin manage the increasing demand for rental generators from new and existing customers. Primarily purchased for the Events market, the decision to expand the rental fleet follows the successful launch last year of Merlin’s ‘Plug & Play’ generator rental system. The system, which was widely heralded as a significant innovation in this market, enables an on-site generator installation to be up and running in less than 30 minutes. connections. Merlin’s Rental Department is co-ordinated from the company’s control centre in Andover, Hampshire. The company’s nationwide team of factory-trained engineers ensure that customers are provided with the highest levels of service and support throughout the UK mainland. Launched in response to demands for simplicity and reliability in the generator rental sector, the ‘Plug & Play’ system is one of a number of innovations from Merlin Power Management, which offers a full range of services that include service and maintenance of generators and UPS, rental of generators, refuelling, installation/commissioning and project management. The company also provides load bank testing, power analysis and consultancy, fuel management/tank bunding as well as routine and emergency maintenance of L.V. switchgear and Air Circuit Reader Reply No: 115042 Breakers. Cherry Hinton Hall. Inviron’s two engineers, who will be based at the Science Park Campus, will also be responsible for managing a number of specialist services, including: Fire and intruder alarm systems Environmental services – water treatment, chlorination and sampling Fixed wire testing The college will also benefit from Inviron’s 24-hour, 7-day-a-week help desk facility, which will ensure all maintenance records are up-to-date and provide a call out service for emergency breakdown cover. Ken Rogers, Inviron’s National Building Service General Manager, commented: “We are looking forward to taking on this contract for Cambridge Regional College and ensuring students and staff have a comfortable, safe environment in which to work and live.” Inviron already has a solid working relationship with Cambridge Regional College, as some of the company’s apprentices based in East Anglia attend the college as part of their RR No: 115010 training courses. Niscayah becomes ATM Association Member & sponsor’s conference Security systems specialist Niscayah has announced its membership of the international ATM Industry Association (ATMIA), along with concurrent sponsorship participation of the ATMIA’s ATM Security 2008 Conference in London (27-28 Oct 2008). As the leading provider of security systems support to the UK’s retail banking sector, Niscayah has a 20-plus year history of involvement with ATM security. “Increasing diversification of ATM operation, away from the purely bank-operated model, has indicated to us the importance of the ATMIA in moving forward with this industry,” explained Peter Romanov, Niscayah’s Business Development Director. Graham McKay, Executive Director of ATMIA Europe/Middle East commented: “I am very pleased to welcome a security specialist such as Niscayah to the ranks of our membership and delighted at the sponsorship opportunity they have taken up so early on.” RR No: 115013 37 new products Mitsubishi Electric launches two new 65” LCD public display monitors – introducing the LDT651P and LDT651L Mitsubishi Electric’s Visual Information Systems, a leading manufacturer of display solutions has launched two new 65” LCD public display monitors. Complimenting Mitsubishi’s existing range of LCD monitors, the new LDT651P and the LDT651L offer a full 1080p (1920 x 1080 pixels) solution for both industrial and commercial use. The LDT651P and LDT651L feature an advanced contrast ratio of 2000:1, guaranteeing high impact, detailed images in both text and video formats. Additionally, Mitsubishi’s LDT series ensure a fast 6ms response rate to further enhance the quality of moving pictures. Benefiting from 16.7 million colours, these monitors produce vibrant images making them ideal for presentations, broadcasting environments, security monitoring and digital signage within retail locations. For more information www.mitsubishielectric.co.uk/vis RR: 115093 Sontay reveals 2009 catalogue Sontay, the market leading manufacturer of control peripheral products, has announced that its new 2009 catalogue is out now, available for download from www.sontay.com. Also available in hard copy and CD Rom format, the new catalogue features details of service improvements and technological advances in Sontay’s devices. The 2009 catalogue features new additions to the sontay range including a range of highly innovative zone and fan coil controllers, latest energy and electricity meters, universal service node for LonWorks, together with and extended range of current switches, rotary shoe valves and actuators and a calibrated heat sink for lowering the media temperature on pressure switches and sensors. These products are all available from the 2009 catalogue along with Sontay’s existing extensive range, all with an extended two year warranty. “At Sontay we’re always looking at ways that we can help customers cut costs, and for 2009 we have added a number of new energy saving products. With energy costs rising and everyone feeling the current financial squeeze, we’re confident that these products will prove very popular” explains Alan Braybrook, Sales Manager at Sontay. “Over the last year Sontay has invested a great deal in research and development. In addition to these latest products in the catalogue, Sontay will be unveiling a number of exiting new products over the coming months - so watch this space!” Recognised as the industry-standard reference for all HVAC control peripherals and environmental measurement equipment, the catalogue reflects Sontay’s ongoing commitment to excellent customer service and support and is considered a key part of the engineer’s tool-kit. Sontay manufactures its own wide range of products to the highest industry standards, using only proven quality components and techniques. To give customers the widest choice available, it also sources third party products from other reputable and trusted manufacturers which are thoroughly checked at its in-house testing facilities before going on sale. Sontay products and control solutions are designed to help improve building management system performance reduce energy and maintenance costs and increase occupant comfort levels. For more information see www.sontay.com RR: 115104 Konica Minolta launches top-end colour system Konica Minolta Business Solutions (UK) Ltd has launched its next generation high-speed colour production print system. For sophisticated production print applications the bizhub PRO C6501e is designed as a complete document production system with optional on-line print finishing units. The bizhub PRO C6501e is capable of heavyduty production of up to 300,000 A4 sheets per month with an output capacity of up to 3,900 pages per hour (65 pages per minute) in both full colour and black-andwhite. Output can be onto stock up to 300gsm thick for simplex print or 256gsm for perfecting print (duplex) output. The bizhub PRO C6501e provides a full and flexible range of substrate choices. Standard paper capacity is 7,500 sheets from five paper trays. Air assisted feeding rollers and new dehumidification heaters on each paper tray, as well as a double feed detection mechanism ensure paper feed reliability. For more information see www.konicaminolta.co.uk 38 RR: 115016 Nilfisk’s new combi offers compact solution to industrial dust and dirt A compact design and superb cleaning efficiency make Nilfisk’s new CR 1000 Combination Scrubber/Dryer and Sweeper an ideal choice for dealing with dust and dirt in manufacturing plants, warehouses, workshops, car parks and other mid-duty industrial cleaning applications. Measuring just 221 x 117 x 132cm, this latest addition to Nilfisk’s ride-on range can turn within a 240cm wide aisle and can be used in even hard-to-reach or congested areas. The CR 1000 is available from Nilfisk in a choice of two models to suit different cleaning demands. Nilfisk’s CR 1000 combination machines deliver cleaning performance and productivity that match much larger models, with a brush pressure up to 90kg and a theoretical cleaning rate of 7,500m2/h. A double vac squeegee system leaves floors dry and safe after cleaning, and the squeegee swings out on turns to pick up any excess water. The machines also benefit from Nilfisk’s ‘no tools’ servicing concept for the brush, broom and squeegee to minimise maintenance, and operators have easy access to battery packs for speedy changing as required. Developed to withstand the rigours of industrial environments, Nilfisk’s CR 1000 Combination Scrubber/Dryer and Sweeper features a heavy duty steel construction and bumpers, plus a powerful hydraulic system to drive the main broom, scrub deck and squeegee. The 71 litre hopper is also hydraulically driven and can handle light and heavy debris. As an added convenience, the hopper’s ‘low dump’ design means it can be emptied at a height of just 35cm, which also allows easy cleaning. Like all Nilfisk cleaning equipment, the CR 1000 Combination floor cleaners have an ergonomic and user-friendly design. Both the steering wheel and seat can be adjusted to suit individual operators, and a simple control panel makes the machines easy to use with the minimum of training. For more information see www.nilfisj.co.uk RR: 115031 Help is at hand with the Testo 616 for quick and easy material and wood moisture testing Testo launches the new Testo 616 measuring instrument for the fast and non-destructive testing of moisture patterns in wood and building materials. The Testo 616 determines the water content in weight percent in comparison to the dry mass of the material. The instrument sensor measures up to a depth of 5cm and its unique design allows quick and damage free measurement making it the ideal moisture measurement instrument. The Testo 616 makes work easier for those who need to observe the development of drying in floors, walls and surfaces. The handy size of the instrument allows for optimum contact pressure.The Testo 616 has built-in material characteristics for various types of wood including softwood lumber, hardwood lumber and chipboard, and for building materials including cement screed, anhydrite screed, concrete, solid brick, high insulating brick, sand-lime brick and gas concrete. For more information see www.testo.co.uk RR: 115066 EPAT 1600 still the best for basic testing As the HSE continues its campaign for sensible risk management, PAT specialist Martindale is reminding firms that a basic tester could be all that’s needed to ensure safety. ‘There are many pieces of testing equipment out there that are all-singing, all-dancing – we make them too, for those industrial situations that demand their capabilities,’ said Steve Dunning of Martindale. ‘But the fact remains that in many cases, a simple, reliable and easy-to-use PAT tester is all a competent user needs.’ The HSE campaign aims to promote the sensible assessment and management of risk rather than create an unrealistically overprotective environment and growing numbers of organisations are signing up to it. (see http://www.hse.gov.uk/risk/principlespoints.htm) With its one button, one test approach, the EasyPAT 1600 is an ideal manual PAT for those needing to do a basic test as quickly as possible while still fulfilling legal requirements. For more information see www.martindale-electric.co.uk RR: 115078 ® Presenting world class networked security & life safety solutions to an eager international audience. A unique event demonstrating the latest networked technology and its application within integrated security, life safety and building management solutions Access Control Intruder Detection 27th - 29th January 2009 National Agricultural Centre Stoneleigh Park, Nr Coventry. UK Exhibitor, Sponsor & Speaker enquiries: Call +44 (0) 1293 786822 Email: info@iipsec.com Fire & Evacuation Audio & Messaging BMS Technologies Spend Quality Time with Quality People I SEC2009 No. 1 for Security, Life Safety and BMS Technology www.iipseconline.com RR: 115079 Surveillance (&7(' < 3 27 % 5 . 5 27 (&7(' < 5 % 3 ( 16,& 0$ ,1 ( 16,& 0$ < 3 (&7(' 25 % 27 1$ ) 5 . 5 * ' ZZZVHOHFWDGQDFRXN 27 (&7(' < 5 % 3 5. 27 (&7(' (16,&0$ * ,1 5. % < 5 25 1$ ) ' ZZZVHOHFWDGQDFRXN 5. RR: 115056 (16,& 0$ * 25 1$ ) ' ZZZVHOHFWDGQDFRXN ,1 (16,&0$ 1$ 25 3 ' ) ZZZVHOHFWDGQDFRXN * 25 ,1 1$ ) ,1 * ' ZZZVHOHFWDGQDFRXN