Rochester Institute of Technology RIT Scholar Works Theses Thesis/Dissertation Collections 2005 The implementation of Homeland Security efforts in response organizations: Monroe County, New York case study Heather M. Savage Follow this and additional works at: http://scholarworks.rit.edu/theses Recommended Citation Savage, Heather M., "The implementation of Homeland Security efforts in response organizations: Monroe County, New York case study" (2005). Thesis. Rochester Institute of Technology. Accessed from This Thesis is brought to you for free and open access by the Thesis/Dissertation Collections at RIT Scholar Works. It has been accepted for inclusion in Theses by an authorized administrator of RIT Scholar Works. For more information, please contact ritscholarworks@rit.edu. Rochester Institute of Technology The Implementation of Homeland Security Efforts in Response Organizations: Monroe County, New York Case Study Heather M. Savage 2005 Graduate Thesis submitted in Partial fulfillment of the requirement for the degree of Master of Science in Environmental, Health & Safety Management Department of Civil Engineering Technology, Environmental Management & Safety Rochester Institute of Technology Rochester, NY Approved by: Maureen S. Valentine Maureen Valentine PE, Department Chair Jennifer L. Schneider Jennifer Schneider Sc.D., CIH, Thesis Advisor Date The Implementation of Homeland Security Efforts in Response Organizations: Monroe County, New York Case Study I, Heather M . Savage, prefer to be contacted each time a request for reproduction of my thesis is made. If pennission is granted, reproduction will not be for commercial use or profit. I may be reached at the following address: Date: 5/oWo) Signature of Author: Heather M. Savage Acknowledgements I would who not like to thank everyone who assisted me with only provided information me support throughout my years in on the research this thesis. This includes topic, but graduate school. also to everyone everyone who gave TABLE OF CONTENTS List of Tables List of Figures iv v Abstract 1.0 vi Introduction 1.1 1 Statement 1.3 of Topic Significance of Topic Reason for Interest 1.4 Definition 1.5 Monroe 1.2 3 5 Terminology County Demographics Monroe County Fire Department Demographics 1.5.1 2.0 2 of Literature 2.1 Past Issues in 2.1.1 2.2 Emergency Response 11 Volunteer Department Concerns 12 Homeland 2.2.1.1 Terrorism 2.2.3 Weapons 14 15 Security Homeland 2.2.2 Security Advisory System of Mass Destruction 25 Nuclear/ Radiological 27 2.2.3.2 Biological 28 2.2.3.3 Chemical 30 Integrating Current Response Initiatives 32 34 2.3.1 NBC Delta 2.3.2 Terrorism and Applicable Legislation 36 2.3.2.1 Legislation Prior to 9/11 36 New/Updated Guidelines 2.3.2.2 38 Methodology of Research 3.1 Research 41 42 Strategy 44 Results 4.0 17 22 2.2.3.1 2.3 3.0 8 10 review New Response Concerns 2.2.1 5 7 4.1 Differences in Findings 4.1.1 City versus Town 4.1.2 Volunteer versus 44 44 Career 4.2 Similarities in Findings in 4.3 Positive Findings all 45 Departments 46 47 11 5.0 Analysis 6.0 Conclusions 6.1 and 49 Discussion 53 Recommendations r.. 56 I Bibliography Appendix A: Questionnaire on Emergency Response for an Emergency or Disaster rv Appendix B: Emergency Responder Interview Notes in VI List Table 1: of Tables Everyday HAZMAT Incident vs. NBC Terrorism Incident Table 2: Monroe County Fire Departments broken down by Battalions Table 3: Awareness level Table 4: Monroe 9 33 requirements County Emergency Responder Interview List Table 5: Departments Represented in 4 42 43 Study IV List of Figures Figure 1 : New York State Graphic Figure 2: Homeland Figure 3: Security Advisory System Probability versus Impact for a WMD attack Figure 4: NBC Delta 8 22 26 35 Abstract The biggest change can events of 9/1 now from 9/11 have events be readiness has 1 be was a huge push at readying attained. preparation of each of desire. changes There are responders and that the to the at new the form Interviews Analysis area and literature and made some attack, it still goal of prepare responders western has from the interviews pretty big a ways to steps go response However, it successful. and mental The purpose of this both physically while and effects of 9/1 Comprehensive offire the western responders and Words: 9/11, New York local a terrorist from every Emergency Response/Preparedness, Terrorism, Physical/Mental Preparation, Responder, Homeland Security, Fire Departments, Monroe County, New York. VI at completed. department. Key in study. departments, in preparing emergency responders for in successfully preparing 1, research the framework for the Monroe County, New York were that can from lack of funding New York due to the shows to the emphasis on terrorism representing the three different types within Perhaps the fully preparing each responder review was completed and provided town levels from of the results has county level in with responders both the city attacks. a product ofpreparedness. Homeland Security initiative have been of a for future Emergency Responder and these factors range Emergency Response is the local society. many factors preventing the physical study was to determine if the initiative to mentally in American community that the initial response has turned into complacency been many in the Emergency Response field. The initial throughout the seen not yet to lack seen prompted 1.0 Introduction There have been many changes have been prompted by the terrorist sets over in the emergency response/civil events of 9/1 1. The shift and the way that we look at each and every emergency small chemical spill considered just another routine event. have had to responders to change responding to now of the push multi terrorist attack on agencies to fund destruction, to ready America's things such equipment Experience is the incident. It respond to allows an responding to an the an America, soil. and its as well as that to have the to a emergency cat out of the can be gained billions of dollars terrorism tree" a terrorist process terrorist incident. to response event and responding to and an safely they must have while response to terrorist incident is very unlikely to through education and training. awareness of another and weapons of mass best through first hand case of terrorism, since a gained for the possibility necessary to successfully providing the thought destruction, they will have the a potential respond skills training in the to of this, a responder can possess when responders with education and respond provided as new education classes on greatest asset has to be Because No longer is Security (DHS) has been in the responders The DHS has incident. Experience experience of Homeland that would be used to incident however, in the occur, culture and mind casualty terrorist incidents. responder incident event. their roles from the traditional "get the The newly developed Department forefront in political fields that the past four years have prompted many changes in the way Americans live their lives role service By providing areas of terrorism and weapons of mass level necessary to successfully and safely The new training concept of the NBC Delta has taken effect and involves combining the already used biological and nuclear still practiced with the terrorism. Response today in the new to those standards; the standard that physical response changes procedures operating must now concepts of that chemical, were utilized procedures relating to terrorism new concepts responder must also change. on the methods of response with in the past are (SOP), however in addition are now take place, the being included. Along mindset of the By changing the mindset of the emergency responder based newly developed curriculum, training and decision- making capabilities, a more effective response will occur. 1 1 Statement . of Topic This study will to Fire Department related initiative to are at the within ready examine Monroe and level they for should County, New York to be can be the background related and to at. see for responding to well as the new an emergency Homeland as Security terrorist incident in order to see if responders The study will take place at the county level specifically if responders in the county overall response community. additional response concerns future. This study to 9/1 1 as another then relate findings to the determine provide response concerns response prior prepare responders readiness the that need to be Also, this study will examined and addressed other jurisdictions around are the country and in the will techniques necessary to complete a similar study in another jurisdiction. Current idea of procedures "non-accidents", preserving a scene or for responding to terrorist for investigation emergencies add activity. This and new hazards that equates to the new dimensions of the new procedures exist that for were not prepared for and taken into account for in the past. In order to benefit from the place it first becomes necessary to order to allow the new response procedures to be how to change curriculum focus the mindset included will the and examine be looked at and 9/1 1 abilities must change productive. Also, includes the new to 9/1 response prior training in place, 1, needs can be implemented into the traditional A standards to those analyzed This what is being done and paper will how the changing comparison of the new being utilized within Monroe County will be completed to further determine the current response needs and response system. in an examination of including the changing perspective of the responder, after in responders' decision-making abilities of the responder. three areas: traditional emergency on how the new procedures if determined, and the results to be what needs done. While the term focus of this volunteer primary Emergency Response study will deal strictly level, as responders responders to an with generally includes fire department response in the fire field emergency are situation. primarily in Despite the readiness, the emergency response community is still not mentally too adequately Significance 1.2 Events prior to 9/1 1 since were of attack the result of a new respond at and police, the both the career and command and are recent emphasis on the terrorism fully prepared physically or to a terrorist situation. Topic its A new focus became the successfully 9/11 have taken response scene opened an accident. and fire, EMS eyes on a new meaning. terrorist attack, focus it wasn't to the possibility that not on weapons of mass Although until few major events 9/1 1 that the emergency all emergencies are destruction that of emergency response. a could This had the be used the result in effect of not a of terrorist only opening the started the eyes of all citizens development federal level to the possibility techniques of new and worked of an non-accidental emergency, but for response that began and procedures downward to the individual responding in place and what needs As to change even since 9/1 1 it becomes are several new terrorist related event then to the traditional hazardous the changes also allows change and becomes the for the ability to how to begin to successfully possible to to 9/1 1 see what the and has changed further. in table 1 below, there shown possible the agencies. By examining the way that emergencies were responded to prior to new response procedures at also make changes goal of a successful response evaluate dimensions in responding to material how the accomplish if such incident. Examination responders' abilities need this. Once this in procedures that will be a situation were to a can successful of to be determined, it in accomplishing ever arise. Table 1 Everyday HAZMAT Incident Event vs. NBC Terrorism Incident *HMI characteristic Greater Agent Early *NBCTI X Deliberate Attack X Toxicity X Hazard Identification X Potential for Mass Casualties X Need for Mass Decontamination X Excessive risk to X responders X Scene Preservation/Investigation Major coordination with Federal/State/Local agencies Health care facilities quickly overwhelmed Secondary devices that target responders *HMI - Hazardous Materials Incident *NBCTI - Nuclear/Biological/Chemical (SBCCOM) Terrorist Incident X X X X 1.3 Reason for Interest This topic is very incident to be looked have responders at as an accident arrived and that may appear to be intended not one. a as responder' Despite s all the typical If this is so, only put the property. applicable to our current times. it pre 9/1 1 view Investigation emergency responders are on still that is surface on 9/11, often can then a the incident typical response may also numerous other citizens as well as take for granted that the hardest will not properly trained determine what, if anything until an risk, but this topic is, may actually have been the the changes that have been made thus procedures. also at that emergency an determined to be was lives stages of response, an determination has officially been made, accident on including fire, police and EMS This is due to cause in the early No longer is on an far, many responders incident is element to still an accident. change in response only lead to the determination if responding to be done to improve the acts of terrorism, but will current state of emergency response. 1.4 Definition Awareness- of Terminology Vigilance in observing or alertness in drawing inferences from what one experiences. Biological- livestock used as Biological and crops. weapons, are agents are organisms or The three basic bacteria, toxins that can kill or groups of biological viruses, and agents, incapacitate people, which would likely be toxins. Chemical- Chemical warfare agents are poisonous have toxic effects on people, animals or plants. vapors, aerosols, liquids or solids They can be released by bombs, that sprayed from aircraft, boats, or vehicles, or used as a liquid to create a hazard to people and the environment. Emergency Response release area or departments, or etc.) to federal and NBC Delta- likely to result, in potential safety of weapons of mass destruction and response capabilities of local, agencies. The term only utilizing the used to describe the change in emergency standard response (N), biological (B) Nuclear- is local fire individual, or a community. Reducing the consequences - or results, by enhancing the preparedness, protection, state, nuclear by employees from outside the immediate an occurrence which an Homeland Security not response effort by other designated responders (i.e., mutual aid groups, health hazard to incidents A - Radiological stored or transported. response procedures, but also includes the and chemical that includes concepts of (C) terrorism. accidents can occur wherever radioactive materials are In laboratories, industries, addition major to nuclear power highways, plants, railroads or hospitals, shipping used, universities, yards could be the research site of a radiological accident. Protective Measures or - Specific increase its ability to a non-terrorist incident take to reduce its vulnerability during a period of heightened alert. respond Standard Disaster Preparedness for to steps an organization shall - Techniques and methods used to respond and prepare such as a chemical spill or a natural disaster. Standard Operating Procedure (SOP) a particular Terrorism- incident or event Terrorism is defined in the Code unlawful use of force or coerce a government, the civilian as objectives." political or social Weapon of Mass past has been of Federal the way that Regulations (28 C.F.R. Section and violence against persons or population, International, Destruction (WMD) significant number of people, the governs is handled. "the .85) A written policy in place that - - assiciated with such A type things any as also of persons or groups can attain this. of weapon but thereof, in furtherance segment domestic or civilians usually or property to intimidate that is designed to kill potentially military a personnel. In explosives, however nuclear, biological and chemical weapons are now of additional concern. 1.5 Monroe Monroe shore of Lake County Demographics County and the City of Rochester (Figure 1) square Amtrak and miles) is Conrail, Boston, Philadelphia, community (Monroe accessible on the south through the Greater Rochester International the New York State is located within 400 the located Ontario, in the Finger Lakes Region of Upstate New York. The area (663.21 and are Thruway, and the New York State Erie Canal. It miles of major metropolitan areas such as and Cleveland. Rochester/Monroe County, 2005). The total New York City, Toronto, County is a four-season population of Monroe City of Rochester population is 219,773. Airport, County is 735,343 Fieure 1 New York State Graphic http://www.growmonroe.com/orgl66.asp?orgID=166&storytypeid=l&storyID=1765& 1.5.1 Monroe County Fire Department Demographics Monroe County has 19 towns, 10 villages and the city of Rochester (Table 1). There are 40 Fire Departments that Rochester. There There combination. or paid only Department, There are three categories are the of departments: career the volunteer only, County that plus City of only are considered and career, these include the Greater Rochester International Airport Fire City of Rochester Fire Department and the Ridge Road Fire Department. twelve combination departments consisting of both career and volunteer twenty four volunteer only departments (Monroe County Fire Wire, 2005). purpose of this departments broken up into five Battalions three departments in Monroe departments, members and For the are are since the study, career departments characteristics of these will also departments include combination are most like career only departments. There both are currently approximately 3700 fire fighters in Monroe volunteer and career members. 500 city Firefighters. This includes 3200 members at County including the town level and Table 2 Monroe County Fire Departments broken down by Battalions Battalion 1 Battalion 2 Battalion 3 Battalion 4 Battalion 5 Laurelton* Barnard* Brighton* Airport** Henrietta* Point Pleasant Brockport Bushnell's Basin Bergen Honeoye Falls Hamlin East Rochester Chili Rush Hilton Egypt Churchville West Lake Shore Fairport Clifton Morton Fishers* Gates Ridge Saint Culver* Paul* Sea Breeze Union Hill* Chili* Webster North Greece* Mendon Mumford West Webster Ridge Road** Penfield Scottsville Spencerport Walker City of Rochester** Key Volunteer Only *Combination **Career Only Pittsford* Brighton* 2.0 Literature Terrorists review can strike anytime, anywhere. dams and could be targets. Homeland security in rural livestock, trains reservoirs, crops, security in America's largest First responders from firefighters to rely of counties surveyed respond to a professionals. to save lives no limit as that homeland areas who must protect face many response challenges. departments In large fact, over 5,000 people. with scarce resources. said half Many Fewer than they are prepared (First Responders, 2005). of defense in any terrorist casualties after a respond range of terrorist about city include local police, firefighters, prepared states and Facts attack a terrorist attack capability to best important resources attack and is the first responder emergency medical Properly trained and equipped first responders have the greatest potential and responding to as among the by the National Association of Counties bio-terrorist which is just communities outside upon volunteer America's first line community areas are protect small or rural communities of fewer than of these communities 10% highways cities. geographic areas with small populations of our and Crop dusters, power generating plants, terrorist attack. vary widely to terrorist attack localities do across using Currently, the country. our capabilities Many areas have little or weapons of mass destruction. Even the not possess adequate resources threats we face. First Responders (The White House, 2003): 10 for to respond to the full There 750,000 Local 1 are over million departments have including about 436,000 186,000 There of which approximately are volunteers. police Sheriffs" firefighters in the United States, an estimated 556,000 full-time employees sworn enforcement personnel. offices reported about 291 ,000 full-time employees, including about sworn personnel. 155,000 nationally registered emergency medical technicians. are over 2.1 Past Issues in Emergency Response The function of the fire department is to protect lives and property from fire other natural and man-made hazards (The White House, 2003). The primary focus training the fire department and response within prior to 9/1 1 an accidents, integral medical part of the calls, and code enforcement. Each on was on seven major areas: fire suppression, fire prevention/education, hazardous materials, vehicle and rescue of these fire service, however in today's times there are operations, job duties the motor remain added areas of terrorism and weapons of mass destruction which were often unheard of areas in many departments prior to 9/1 1 Future terrorist . attacks can hopefully be prevented by the work of law enforcement officials and various government agencies. of catastrophe is very made or natural similar to contingency planning disasters. Proactive realistic drills efficient manner, using will allow each and undertaken for other types of man- integrated planning, coordination, training, community to available Preparing to respond to this type respond Federal, State, 11 and to these events in Local resources. an and organized, Disaster preparedness for NBC threats is termed the NBC "Delta", meaning difference and emphasizes preparedness that training for NBC WMD is in addition about disaster $20 billion in the budget went to homeland security and combating terrorism. A total of $10.6 billion was dedicated to homeland security out the initial $40 billion in emergency funds appropriated the 9/1 1 terrorist attacks, the President has Security. In turn, the 2003 budget request strategy of homeland security, focused airport and border security, to $37.7 billion (World four key aftermath of the Department of Homeland areas: chemical, bio-terrorism, intelligence," improved on explosives and arson mention of the possibilities of nuclear, In the of "nearly doubles funding for a sustained on and by Congress. since created Policy, 2002). Prior to 9/1 1 terrorism tended to focus the emergency up from $19.5 billion response needs as they related to incidences with very little if no or biological attacks. Volunteer Department Concerns 2.1.1 One exists standard change, (Southern Illinois, 2003). Prior to 9/1 1 response, to or of the major concerns today is volunteer the fact that 73 departments 2005 ). This number with a only, percent of departments total of approximately in the United States 800,000 members has declined by approximately ten percent Fire Departments fall into unpaid faced by response departments in the past one of three several different impacts Volunteer firefighters emergencies, terrorist are are strictly (National Fire, the past ten years. categories, paid, or career only, volunteer, or and a combination of both career and volunteers. the department has over and still and The difference in implications. the first line defenders against threats, hazardous materials 12 status of incidents, fires, medical trench collapses, high and low angle country. there and other rescues, types Volunteer firefighters were of specialized rescue 43 protect approximately 815,500 in many communities across percent of the country's population. 1996, firefighters in the United States. Of the volunteer 31,503 fire departments in the country, 89 In the percent are all or mostly volunteer (Fire Summit, 1996). There career different are several departments that past within volunteer areas within are a cause The - still exist today, has increased by Training for Volunteers - about live fire training. There is nor is there Equipment equipment. stay ten percent are required and - on top This is over by federal the not standard mention of such - no mandatory only This is usually due to Volunteer departments training departments however it is existed in in the day concerns. fire fighters has declined five to the trend for service years. attend annual refreshers in terrorism pathogens or (BBP), WMD thus far issues in already mandated training. Volunteer departments current with class aren't seen of modern opposite past that in hazmat, hazardous communications, blood borne classes Funding service number of new volunteer by about ten percent over the past five years. which fire volunteer for concern. These issues have departments, but Recruitment/Retention the often have difficulty obtaining updated funding concerns. often do and equipment. sometimes not receive Grants the necessary are available difficult for funding to for volunteer small volunteer departments to adequately apply for them. Management - There is often departments. This is due issues often with the management in volunteer times to the increase in responsibility level and 13 time commitment. There is volunteer fire service. Response time Due to the hectic - schedules most people difficult to get assistance. The fact that many responders do the required number of personnel five the problems major concerns have years today. Modern changed concerns not seen in recent of preparedness where response large part from in live to times for a call to the fire department close Emergency Response departments throughout the what only include the needs natural and man-made face in new concerns of years which make also it difficult to not only affects have been a into account to ensure their In order terrorism, but still include bring responders to the level the community largely on experiences own a potential safety and attacks. This served by the gained This is due in from responding a scene could means that there are several terrorist incident that responders must take the safety of their One distinction between responding to deliberate responders. they currently are largely under anticipated in the past. determined terrorist dimensions to responding to disasters is that what disasters, which may not be an accurate predictor of conditions new natural to directly affects each and every responder in the field. because they have been based responders could they were prior to 9/1 1 they should be. This organization, but Responder to not respond often New Response Concerns The past to have, it is time. also creates a concern over response 2.2 properly training leaders in the often a problem with become an to heighten the physical and 14 fellow attacks and intentional hostile psychological responders. responding to environment for outcomes, terrorists may deliberately target emergency response capabilities including the responders themselves as well as their equipment. For example, terrorists could well specifically intended to harm first commonly Employing used for this purpose, but attack against The new Department to emergency response to follow in of Homeland order to situations. achieve new threats to will be better prepared to 2.2.1 chemical, first responders emergency response has begun to such other weapons might be further are employed as well. biological, toxin, might Explosives or radiological agents in confuse a coordinated (Heritage, 2003). response to secondary devices responders and civilian onlookers. small amounts of various the secondary use the set Security as well as updated legislation in the new standard for responder preparedness and They also have provided the blueprints for departments new minimum standards of response. responders as well as the new changes and recognize possible terrorist By recognizing the initiatives in place, responders events and provide a safer response instances. Homeland Homeland Security hasn't always been an item of concern to both the American government and February Security the citizens. was not until the 1993 did homeland security become Trade Center bombing thinking It about which attacking U.S. Arthur P. Murrah Federal killed attack on an item six people was national the World Trade Center in of immediate concern. The World the first indication that terrorists territory. Two years later the demolition of the Building in Okalahoma City made homeland security unavoidably important to the country (Watson, 2002). 15 were Homeland security terrorist activity of can be defined any kind from (Watson, 2002). This includes legislation and new The terrorist homeland. It on notice was a new not limited to form strengthen struck at of total war in the age of Security Office was works prior to the attack. Soon of Pennsylvania November that starts In 8, 2001 "The with January 2003, newest cabinet the homeland to terrorist prepare attacks within with executive office security missions. The the implementation detect, and it put and that American accelerated (Heritage, after by the all 2003). At the heart security. events of 9/1 a The 1, but was the attacks, President George W. Bush Thomas Ridge to be the first director has Americans new means are is the idea of homeland stated in his responsibility to the Department of Homeland States from terrorist threats efforts of the address protect our of to the nation citizens, and security." department. This new national coordinate government being established, new terrorism, the security of the homeland needs the U.S.A. personnel. the very heart homeland defense (Watson, 2002). As President Bush on homeland, in our case, dangerously vulnerable in emergency response former Governor active movement to prevent new agencies to emergency given Homeland creation of the already in the is aggressive, occurring in the September 1 1 that the United States is of the new changes asked and training being attacks of urgently needed to ever as an has Security became the nation's several objectives and mission of the of a comprehensive national or attacks. The Office for, prevent, protect against, and agencies, state and 16 will at respond the to, and the forefront be to strategy to coordinates the United States (The White departments Office is 15th develop secure executive of and the United branch's and recover from House, 2003). The Office will work local governments, and private entities to the adequacy ensure of the national preventing, protecting against, responding to, attacks within that strategy the United States as necessary (The White Department objectives of the 1 Prevent terrorist . attacks within It for an the homeland seeks government and attacks that do the changing threats in federal, to inform to This state and system ongoing and and the local to is intended to national for new response policies members. create a common discussion facilitate decisions private citizens at attached as shown for developing, occur. America, it is necessary for allow about appropriate measures five threat levels included in this publicly from One way that the has begun to disseminate information is through the Homeland context and structure levels the United States. information to be disseminated throughout its Security Advisory System. response. goals and Security are to: and recover remain copasetic with government confront to Security Advisory System response agencies and procedure are of Homeland or and coordinate revisions House, 2003). The three main strategic Minimize the damage emergency that periodically review 3. to detecting, preparing for, recovering from terrorist threats Reduce America's vulnerability to terrorism. order federal and 2. 2.2.1.1 Homeland In and will strategy for home the system and each threats to different levels of (The White House, 2003). There has its in figure two below. The U.S. nature of the that should be taken in appropriate and at work vocabulary, own set of preparedness Attorney General is responsible implementing and managing the system and the decision whether to announce consultation with threat the conditions is made case-by-case Secretary of Homeland Security. In 17 by the Attorney General in January 2003, it began being administered in There published, are no way to tell coordination with times newly- objective criteria formed Department for these threat levels, of Homeland and thus Security. no objective the currently announced threat level is accurate. whether The threat level has orange six the stood at yellow for most of its existence. It has been raised to (Wikipedia, 2005): September 10 - September 24, 2002, around the first anniversary of the September 11,2001. February 7 February 27, 2003, near the - Hajj. Intelligence reports suggested "apartment buildings, March 17 action April - hotels, 16, 2003, end of the the possibility and other soft or around the Muslim religious holiday of terrorist attacks against lightly secured beginning of U.S. and targets." Coalition military in Iraq. May 20 May 30, 2003, - Qaida has attacks entered an operational period in the United December large-scale August 1 21, 2003 - States." - Jersey, New York, worldwide, and this may include terrorist citing intelligence information suggesting holiday season. 10, 2004, for and of a car or the Community believes that Al Tom Ridge January 9, 2004, attacks around -November possibility "The U.S. Intelligence specific financial institutions in northern New Washington, D.C., citing intelligence pointing to the truck bomb attack, naming specific buildings as possible targets. 18 The threat levels Homeland 1 . and accompanying information for responders Security Council condition is declared when there is terrorist attacks. Federal departments and agencies in defined by the and are: Low Condition (Green). This general measures are addition a should consider low risk the of following to the agency-specific Protective Measures they develop and implement: 1 . 2. Refining and exercising Measures; and specific preplanned regularly assessed for reasonable measures are In of terrorist attacks. previous assure that vulnerabilities all facilities or agency Protective condition addition and regulated sectors to terrorist attacks, taken to mitigate these Guarded Condition (Blue). This risk department and Institutionalizing a process to are 2. Protective Measures; Ensuring personnel receive proper training on the Homeland Security Advisory System 3. as appropriate preplanned and all vulnerabilities. is declared when there is a general to the Protective Measures taken in the Threat Condition, Federal departments and agencies should consider following general measures in addition to the agency-specific Protective Measures that they 1 . develop and implement: Checking communications with designated emergency response or command 2. will locations; Reviewing and updating emergency response procedures; 19 and the 3. Providing the public with any information that its ability would strengthen to act appropriately. 3. Elevated Condition (Yellow). An Elevated Condition is declared significant risk the previous Threat the general measures develop implement: 1 . and in addition to the Protective Measures taken in and agencies should consider to the Protective Measures that they 2. Coordinating emergency plans as 3 Assessing whether the precise characteristics of the threat require the . 4. Implementing, as of preplanned appropriate with of terrorist attacks. previous Threat In addition following general measures 1 . and appropriate, contingency and emergency in when response plans. there is a high to the Protective Measures taken in the Conditions, Federal departments Measures that they will nearby jurisdictions; Protective Measures; High Condition (Orange). A High Condition is declared risk a Increasing surveillance of critical locations; further refinement 4. addition Federal departments Conditions, following will In of terrorist attacks. there is when addition to the and agencies should consider agency-specific the Protective develop and implement: Coordinating necessary security efforts with Federal, State, enforcement agencies or any National Guard forces organizations; 20 and local law or other appropriate armed 2. Taking additional precautions alternative venues or even 3. Preparing to execute alternate site or 4. 5. at public events and cancellation; contingency procedures, dispersing their workforce; Restricting threatened facility access to such as Under Condition addition are not intended to be sustained for a severe risk agency-specific a of terrorist Severe substantial periods of time. previous and agencies also should consider to the an essential personnel only. circumstances, the Protective Measures for to the Protective Measures in the departments addition most moving to and Severe Condition (Red). A Severe Condition reflects attacks. possibly considering the Threat In Conditions, Federal following general measures in Protective Measures that they will develop and implement: 1 . 2. Increasing or redirecting personnel to address critical Assigning emergency response personnel mobilizing specially trained teams 3. Monitoring, 4. redirecting, 5. Closing public or or and pre-positioning resources; constraining transportation systems; and government 21 emergency needs; facilities. and and Figure 2 Homeland Security Advisory System http://www.whitehouse.gov/news/releases/2003/03/200303 1 7-8.html 2.2.2 Terrorism Terrorism is defined in the Code as "the of Federal unlawful use of force and violence against persons or coerce a government, the civilian objectives." political or social assistance from State and population, Federal agencies international. This distinction refers origin of the of the individuals Murrah Federal the attacks attacks of any not to operating segment where within and the .85) or thereof, in furtherance may of receive the existing Integrated often categorized as domestic or the terrorist act takes place but rather to for it. For example, the 1995 Building in Oklahoma City was were property to intimidate communities Terrorism is or groups responsible September 2001 in New York or When terrorism strikes, Emergency Management System (FEMA). the Regulations (28 C.F.R. Section international in an act of domestic nature. bombing terrorism, but Before the September 1 1 Pentagon, most terrorist incidents in the United States have 22 been bombing attacks, involving detonated and un-detonated explosive devices, Throughout the years, terrorists have looked to increase the the has the level gone the psychological is impact of planning and from the typical years gas fire bombs (Federal Emergency, 2003). and pipe and as well as tear availability explosive As terrorist of weapons device to the that can funding has increased, be utilized. recent concern of Anthrax. only to the public, but to of specific concern not responding to incidents of their attack. number of casualties Terrorism, January 27-29, 1975: Puerto bombed Wall Street the U.S. Department Islamic terrorists claims of World Trade Center Center in New York Rican bar, killing four and injuring 60; Weather Underground and The shift over of varying nature. Domestic dead Attacks have responders who are now Significant United States terrorist incidents include (Department a so responsibility for of State, 2004): nationalists two days an explosion in later, a the bathroom at State in Washington. Bombing, February 26, 1993: The World Trade City was badly damaged when a car bomb planted by exploded in 1,000 injured. The Umar Abd al-Rahman, an an underground garage. men carrying Egyptian out the The bomb left 6 attack were cleric who preached people followers of in the New York City area. Bombing of Right-wing Federal the Federal extremists Building in Oklahoma City, April 19, 1995: Timothy McVeigh and Terry Nichols destroyed the Building in Oklahoma City with a massive truck bomb that killed 23 166 and on injured hundreds American more in what was up to then the largest terrorist attack soil. Empire State Building fire gunman opened Sniper Attack, tourists on February 23, at an observation 1997: A Palestinian deck atop the Empire State Building in New York City, killing a Danish national and wounding visitors from the United States, gun on Argentina, Switzerland, himself. A handwritten note punishment attack against the Terrorist Attacks into a suspected field in gunman claimed was a President Bush the and attacks Cabinet prime suspect and that detected killed 3,025 U.S. officials international terrorism. In the against Attacks, October-November 2001 : On October 7 evidence building where a Prevention that the Florida aftermath of Terrorism. the U.S. Centers (CDC) reported that investigators had deadly anthrax bacterium was present in the man who Discovery of a second anthrax Federal Bureau indicated they considered the the attacks, the United States formed the Global Coalition and A fourth high-profile target in Washington, Pennsylvania. The a state of war with for Disease Control was a World Trade Center. Soon by a third hijacked plane. struck southern that Usama Bin Laden Anthrax this Palestine." of the to be bound for citizens and other nationals. United States in of by the France before turning the U.S. Homeland, September 11, 2001: Two hijacked on thereafter, the Pentagon was crashed "enemies into the twin towers airliners crashed hijacked plane, carried and died case of Investigation of anthrax on triggered a major (FBI). The two 24 October 5 had worked. investigation by the anthrax cases were the first to appear in the United States in 25 mail received Washington Congress. 2.2.3 a of of Senate such weapons within chanced as Biological are a new and/or says the the threat and of biological mail to hurt attacks on the mind and society, the the United invoke terror, use of the concept was mentioned. The few historical Atomic bomb Today however, of the use of such a weapon weapons States, the concept of weapons of many responders. has become were what this has all have moved to the forefront training in the emergency response fields. Is attack inevitable? A report that it is. The report said, "It is not a released matter of too of the a by the U.S. of uses of Americans drastically Nuclear, real. American terrorist mind and chemical Senate Subcommittee IF, but rather WHEN such an event Many of the terrorist groups of today appear more will occur. people and act." not on Chemical focus through the Mass Destruction destruction was envisioned when Majority Leader Tom Daschle and other members of send anthrax Prior to 2001 terrorist mass in appeared Attorney General John Ashcroft said in a briefing on October 16, terrorist Weapons Anthrax subsequently by television networks in New York and by the offices in "When people it's years. and more likely to utilize destruction." weapons of mass The use of chemical, biological, magnitude as well as a varied probability attack. figure of an attack The probability and the impact and nuclear weapons likely hood of occurrence. by a specific medium of a specific attack of an attack have varied levels of Figure three illustrates the and compares it to the impact of such an happening increases from left to right on the increases as you go up. 25 Figure 3 Potential Probability vs. Impact BIOLOGICAL AGENT NUCLEAR WEAPON i IMPROVISED NUCLEAR DEVICE f/ M^ J CHEMICAL AGENT OR TOXIC INDUSTRIAL CHEMICAL POTENTIAL RADIOACTIVE MATERIAL IMPACT PROBABILITY/LIKELIHOOD (SBCCOM) As illustrated by the figure, the probability of an event such as a nuclear weapon being used in an attack is low; high. The probability of such a weapon of a is high however the impact if such biological agent being used in an attack is high, can be concluded from the figure response preparedness as well and can give responders an responding meant to cause likelihood or should go response to be and used is the impact as well. The information that and a weapon were into preparing for a potential training to only focus impact, but to on the can help prioritize idea of what level of planning terrorist attack. The figure is weapons with educate responders on all potential not the greatest typed of weapons of mass destruction. The figure implies that responders need biological incident as well as Chemical have the weapons to be more aware and the fact that the impact of such next greatest probability 26 ready to an event of occurrence. is respond to a extreme. This should lead to investigation of how be taken if such to safely respond to incident such an as well as the steps that should to occur. an event were 2.2.3.1 Nuclear/ Radiological Nuclear weapons life, as well as types devastating and long-term effects on human and animal the environments in of weapons enriched produce they are utilized. These to make because the critical uranium, weapons are not which hard to are come by, and are a nuclear power plant. a one-megaton explosion in Detroit, nuke" which hands, and is the a nuclear "Suitcase" weapon small enough and as of all plutonium and/or to produce. there is a highly Nuclear possibility that worst-case scenario simulation estimated to a million flatten weapon, material, bomb to fit inside a Nuclear weapons are the which is all tons of buildings TNT, could kill 1.7-mile within a most know-how that very to used in that must fall into the a terrorist an unlikely choice be taken if a nuclear weapon was attack. the make a nuclear weapon as well as for terrorists. Despite a possible choice of terrorists and responders must effects and procedures could compact and portable nuclear unlikely weapon to be characteristics of the materials used fact, they are a or suitcase. difficulty in obtaining the materials make them this expensive the hardest (Fox News, 2003). Nuclear weapons include: Atom bomb, Hydrogen bomb, "Loose The One equivalent 250,000 people, injure half a million more, wrong very elements, themselves the only threat in this category terrorists may target radius nuclear are be ever aware of their to be utilized in an attack. Radiological Weapons kill through radiation only (RW) are basically a nuclear-weapon variant designed to as opposed to blast or 27 shock. No such weapons are believed to exist at the present evidence that time, although recent reports indicate that UN inspector's Iraq was working on radiological weapons prior to the Gulf War (Center for Defense, 2004). The radioactive materials for radiological weapons products, plutonium and other actinides create economic evacuations, damage that would be The three basic shielding. from Offensively, produced radioactive nuclides. mass uncovered chaos, civilian nuclear could reactors, or radiological weapons could or be fission artificially be used to force occupy territory, avoiding the infrastructure created with a nuclear explosive. ways Responders to reduce need to be utilize proper protection while radiation exposure are through time distance and aware of the signs of a possible radiation attack and responding to a suspected incident. 2.2.3.2 Biological Biological are agents are invisible to the human times amounts could from widely be available research or obtained 2004). Biological basic Potential Viral influenza, which agents such as chemical devastating effect. soil or agents are biological lethal pathogens, from pharmaceutical produce most used with tasteless, which dispersed in - animals and and or even a procured easy to an aerosol cloud, to thousands weapon, meaning that Biological Weapons may be infected both cheap industry and when Weight-for-weight, they are hundreds eye. than the more potent odorless, of even small can be produced for legitimate bio-medical humans (Center for Defense, obtain. In effect, any nation with a facility such as a brewery has the capability to weapons. agents include smallpox, yellow fever, equine encephalitis and may be genetically modified to increase their anthrax, meloidosis, pneumonic 28 plague, effectiveness. and glanders Bacterial have incubation periods of between one and five days Toxins include botulinum toxin, death of animals or of nerve gasses, potential without swift treatment. resulting in which produces an acute muscular paralysis humans; ricin, derived from castor bean plants whose lethality is that and mycotoxins which produce of the intentional is, in some ways, chemical usually fatal skin nausea, vomiting, irritation and fatalities (Center for Defense, 2004). The threat weapon and are release, for In the case, for far which instance, use or even accidental release of an airborne more one of the frightening to analysts and researchers than that of a there may be known of a mutated or hemorrhagic fever, there may be no specific antidotes and counter-measures. genetically known engineered strain of Ebola or some effective particularly virulent bio-agents, for common virus biological treatment. By genetically combining instance, with a rapidly and easily spread like the flu, the terrorist may be able to cause the airborne spread of a deadly bio-toxin. Infectious disease place without community, people any immediate until after a slowly the incubation developing, highly contagious, important that and and are responders be that recognition on had been infected. To further involve are scientists point out hard to to the is emergency hundreds matters, a or medical or even biological recognize cluster of thousands extremely ill patients, illness. 29 reason to who It is extremely recognize signs and symptoms of potential there is of release could at a wide-spread number of locations. agents and respond with extreme caution whenever an deadly pathogens could take part of the over and complicate found able period a spread of suspect biological the cause of 2.2.3.3 Chemical Chemical weapons to their relative low CIA report too difficult for terrorist groups of chemical of such weapons. weapon first for a lack. These terrorists thrive high degree One effective than or in discredited manufacture was biological weapons production advantages to the terrorists who use them. other words exhibit qualities which advantages include the limited capability of anti- frightening image and the overall efficiency also terrifying nature they have been considered been criticized and employed often when factor Ever of chemical weapons. since ridiculed by civilians unconventional, uncivilized, and the and even gruesome. describing terrorists. In general of their activities and chemical warfare exhibits a factor. Therefore, the groups' casualties. that of the aspects which make chemical weapons such an appropriate off of the shock The final inflict have of shock many terrorist argument technical obstacles than does the many weapons, their extremely They've been adjectives The due detecting such weapons, the low cost and low technology required to use of chemical weapons These unique, terrorist is the name soldiers alike. (Godber, 2001). bomb" heroin. advantages are conventional weapons poor man's atomic production of chemical and use of chemical agents offers Many of these "the terrorists to attacks raises no greater of chemical narcotics or develop most "concluded that the for multiple casualty The long been considered cost and ease of manufacture chemical weapons are when a have use of chemical weapons "enhance" may images. advantage offered These by chemical weapons is their enormous weapons are extremely conventional explosive weapons 30 cost effective and 40 times ability to more weight (Godber, 2001). The overall efficiency of a chemical weapon agent combined with frighteningly inexpensive, undetectable, There dependant direction, are numerous on a number of means of weapons can kinds and other generally dispensed to can range skin weather conditions, can as from or be dispensed skin, aerosols, liquids near and as liquids, blood agents, or vapors. immediate failure survive, and given proper all of which can which are respiratory of the gases and vapors, The symptoms, of the irritation, headaches, heart palpitations convulsions wind factors (ABC News, 2004). Some They include nerve agents, blister agents and choking agents, be taken in through the eyes, lungs agent, purity, their effectiveness is and people exposed can sometimes treatment and antidotes. Chemicals aerosols. and weapons, factors, including age, kill, make a and efficient weapon. of chemical dissemination, take hours to the previously mentioned advantages inhaled. They are depending on the or nervous system, respiratory difficulty, vomiting or lead and (ABC News, 2004). As is in the case of biological and symptoms of chemical agents. weapons, responders need to be aware of the signs They need to have adequate breathing protection when dealing with symptoms of an unknown origin. A chemical or biological attack or incident won't always be immediately apparent given the fact that many agents are odorless and colorless and some cause no must be alert to the Droplets immediately noticeable effects or symptoms. Responders possible presence of agents. of oily Unusual dead or Unusual liquid film Indicators on surfaces dying animals in the area sprays or vapors 31 of such an attack include: Unexplained green odors (smell of bitter almonds, kernels, newly mown hay or grass) Unusual Victims or unauthorized spraying in the or patterns of illness Low-lying clouds possibly colored, or convulsions, inconsistent with natural disease fog unrelated to weather; clouds of dust; or suspended, particles People dressed unusually (long-sleeved wearing area displaying symptoms of nausea, difficulty breathing, disorientation, shirts or overcoats in the summertime) or breathing protection particularly in areas where large numbers of people tend to congregate, such as subways or stadiums Integrating Current Response Initiatives 2.3 In has peach a direct Protection of an most communities, the effectiveness correlation of lives, to the property, skills of the minimal loss to life, property, framing, and The opened our eyes emergency only proportions, but wasn't response and specialist. where the impact speedy recovery with to the vulnerability also opened our eyes there before. NBC training the local level system environment, is a result of comprehensive planning, 1 not at effective response and Emergency, 2003). attack of such that begins exercising (State events of 9/1 response and emergency management local emergency management and environment emergency is first felt. A prompt, of the the 32 U.S. to an to a new dimension of emergency training has become additional of the an knowledge it integral part of requires responders to possess as shown responders. table, This takes ideas with new skills in table two skills and and concepts part of the new minimal standard of knowledge the that are relevant (OSHA) to responder already has to NBC threats. As based can and be training for builds noted upon the Occupational Safety and standards for responding to a not required it from the on are and relate incident. NBC training is materials be the responder already possess Health Administration to the should hazardous by legislation however, it has been added training curriculum in many departments. Table 3 Awareness Level Requirements for Emergency Responders OSHA Requirement Knowledge Understand already have X Understand NBC X Understand risk of NBC agents X Understand outcomes of NBC what HAZMAT's Understand you NBC Delta Requirement Knowledge need you to have agents are risk of HAZMAT's Understand outcomes agents Recognize a HAZMAT X Recognize X Identify the NBC agent an NBC release release Identify HAZMAT if possible Determine need for Determine X Understand level for need additional resources additional resources Understand X awareness awareness level roles roles (SBCCOM) The biological second most agent is that pressing problem of identification. involving a terrorist release of a chemical or As is the case hazardous-materials accidents, the first priority in the involves ascertaining the released. It is only perimeter can after in most common management of the identity and physical properties of the the product be established, industrial substance incident that has been identity can be ascertained that an effective outer neutralizations plans 33 formulated, decontamination entertained, emergency medical treatment procedures plans made, and environmental preservation precautions taken. The primary functions that must be The consistent. actions "Size-up" 1. Incident that and must performed at any toxic release remain fairly be taken will generally involve: assessment; 2. Scene Control/establishment of perimeter(s); 3. Product Identification/information gathering; 4. Pre-entry examination and determination/donning of appropriate protective clothing & equipment; 5. Establishment of a decontamination area; 6. Entry planning/preparation of equipment; 7. Entry into a contaminated area and rescue of victims 8. Containment of spill/release; 9. Neutralization of spill/release; 10. Decontamination 11. Triage 12. BLS (as needed); of ill and of victims/patients/rescuers; injured; Care; 13. Hospital/expert consultation; 14. ALS care/specific 15. Transport 16. antidotes; of patients to Post-Entry evaluation 17. Complete appropriate examination of rescuers/equipment; stabilization of the 18. Delegation hospital; of final clean incident/collection up to responsible of evidence; party; 19. Record-keeping/after-action reporting; 20. Complete analysis of actions/recommendations to action plan. 2.3.1 NBC Delta The NBC Delta (Figure 4) is not just an illustration used to depict the variation or difference in NBC training, but also can be used 34 to describe the change in thinking as well. The fact that constant alert. programs (MIRP) on for This new heightened responders. and One A program, The resulted in new and to be on improved training Military Improved Response Program and technical investigations centering terrorist incident. Such a potential needs of first responders efforts in the have produced areas of: decontamination, detection, Firefighter clothing Positive has research, workshops, addressing the Mass casualty Chemical such awareness responders improving the capability of civilian emergency responders to safely effectively respond to valuable products forces attack can occur at anytime conducted scientific enhancing and NBC an protection against chemical pressure ventilation as a mitigation template for generic response an incident agents, tool, involving biological weapons. Figure 4 NBC Delta , NBC Domestic Preparedness Jjjj^ ^ Jjj^ NBC DELTA Emergency Management Existing Preparedness Training 911 Operations Law Enforcement , _ FirefiBhlino EmerBency MeojcalCaref http://www.arkhospitals.Org/disaster/power_point_presentations/l.%20NBC%20%20Introductions.ppt 35 2.3.2 Terrorism Applicable Legislation and Legislation is the where it gets standards done. As far that place prior driving force behind what gets done, how often it gets done and need to be as met to 9/1 1 focused this includes emergency responders, legislation in on order training response needs. Legislation in day to day situations that a responder would likely face, fire, rescue, medical and in legislation prior to 9/1 1 ; however it updated and more specific to stay proficient in provides fire codes. There was mention of terrorist situations wasn't until after 9/1 1 that legislation became to terrorism. 2.3.2.1 Legislation Prior to 9/11 During the mid 1980's the new buzzwords in emergency response legislation were: SARA (Superfund Amendments Authorized the and establishment of the Reauthorization Act) Title three - Emergency Planning and Community Right- to-Know Act (EPCRA). EPCRA to help (Emergency Planning and Community Right-to-Know Act) designated - local chemical communities protect public health, safety, and the environment from hazards. OSHA (Occupational HAZWOPR - Set Safety and Health Administration) 29 new guidelines NFPA (National Fire Protection necessary for responders for the training Association) 472 to terrorist incidents. 36 CFR 1 9 1 0. 1 20, of hazardous materials. - Established competencies These guidelines were This legislation was the case with Nunn-Lugar-Domenici Act as after his Branch of on its to this statute, to serve as the foundation for which established. for acts of terrorism. raised grave concerns of the Congress using WMD in the mind United States to get accurate and arrangements and preparation which set government passed against of in place a (Burke, to prepare Senator Sam Nunn the threat states that "the threat Preparation must take the form lines if deterrence legislation that the federal of effort to prepare called of terrorism help to local and prevention of such first incidents for mandating training of of terrorist attacks. on preparedness issues convincing information from the Executive for terrorism. Senator Richard Lugar Lugar-Domenici Act Act, both for the Olympics. These hearings led long-term the 2000). The domestic response increased threats. The Nunn-Lugar-Domenici Act has led to the development programs began the Nunn-Lugar Cooperative Threat Reduction 1996, Senator Nunn held a number of hearings staff was unable federal training in hazardous materials incidents and effects of terrorists to the preparedness In the spring preparation and reducing the threat 1996 Atlanta Olympics had Georgia and established hazardous materials, in 1996 the federal legislation for the new aimed at would come training and legislation would be terrorism passing kind for emergency response of their that departments had to follow for (Burke, 2000). As the first as was government provided preparedness training. 37 is and founder real and we must the issues Instead and of domestic be prepared. be on of providing case with the of the Nunn- responders who will fail." directly the front terrorism hazardous materials, money to conduct the necessary 2.3.2.2 New/Updated Guidelines 2002 NFPA 472 This new guideline provides essential guidance terrorist activities and weapons of mass identifies the levels and covers materials competencies branch officers, hazardous specialist employees. to hazardous materials for first responders at the This materials branch safety officers, edition places new emphasis on criminal/terrorist activities, Anticipating potential targets Indicators of general Actions to take cover Specialized weapons Health risks Chemical Tools for in a at watch for; activity is suspected; incidents; destruction, with coverage of: of chemical/biological warfare indicators agent activity; safety briefing; of mass agent Biological activity to criminal/terrorist when criminal/terrorist Preserving evidence Items to with revised requirements addressing: for agents; of criminal/terrorist activity; indicators; detecting and identifying warfare agents; Limitations of military chemical/biological protective 38 and other responding to incidents resulting from the following: General awareness level, hazardous materials technicians, incident commanders, the operational hazardous the dealing with destruction. Revised for 2002, NFPA 472 of competence required of responders incidents. It specifically level for first responders clothing; Assessing responder risk for each class of rescue; Decontaminating large numbers of people; Radioactive materials, with specialized requirements for: Understanding the types of radiation and radiation terms; Health hazards of different types of radiation; Recognizing radioactive materials packaging; Measuring radiation; Understanding the effects of time, distance, and shielding from radiation; Controlling the spread of radioactive contamination; A new annex on competencies for the technician with a radioactive material specialty 2002 NFPA 473 This new guideline provides vital guidance on response weapons of mass destruction. NFPA 473 identifies the levels Emergency Medical Services injuries for basic life materials. to incidents Additions Indicators Indicators requirements support and advanced This just-revised 2002 service response cover involving of competence required of (EMS) personnel who respond to hazardous materials incidents. It specifically covers the setting. to incidents life to reduce accidents, exposure, and support personnel edition places new emphasis on in the pre-hospital emergency medical involving weapons of mass destruction and radioactive key topics including: of criminal/terrorist of criminal/terrorist activity with chemical activity 39 with agents; biological agents; The importance Application, Priorities of use and for of care Removal body substance isolation at incidents; limitations of body substance isolation protective clothing; chemical vs. radiological contamination of victims relative to exposure and contamination patients; concerns; Communicating to a receiving facility on the amount of decontamination before transport accomplished This essential edition also includes lifesaving actions vs. taking time on removal of outer The necessary to responders guide for responding to how the in place mandating This leaves departments As is WMD was terrorism, their with terrorist incident regulatory in nature, similar education own for local discretion when it for are will aren't required training available, it to the local departments 40 be at nor is there any responders. comes to what they offer until regulations are put the level to take the comes The downfall flexibility in the content of such hazardous materials, every responder they should be because they or state agencies a potential or mater. or until current mandated classes are updated not education classes and at are not classes and also allows the case for terrorism education, content on brand-new protocol education of responders gets accomplished. current regulations classes. and a for in that, like the NBC Delta training, they provide the tools however is that they and of considerations for full decontamination, of these guidelines for terrorism discussion clothing only in decontamination for radioactive new guidelines available very helpful to new in place to include of education and classes. Like many training other from the top down from the federal 3.0 Methodology of Research Research literature, laws of applicable through was completed published research. information for the basis Phase two in two different and regulations phases. study project. was completed Interviews both the city at and consisted of pre readiness of through interviews town levels from determined emergency responders with structures around a questionnaire advance of the provided departments are they feel staying on the determined that due to the length on educated and the fire County, New York. the current state of taped and notes A) which was given were taken based Questions to the responders on were responders in members of the various has been done to determine if their new changes and needs of the of service service prior departments, career and how to better prepare the commanding with on what current with Monroe be done better in the future. Command members can information (Appendix information of fire were completed via email. interviews. Discussions departments any thoughts were audio Two interviews given. within leaders in the response field areas of interest such as and in the future. Five personal interviews the information was gathered background applicable from fire departments representing the two different types volunteer, one consisted of a review in place. Such information This information provided of the Phase field were chosen and what because it was they had, they could provide more in depth to 9/11. Also, command members are trained than the entry level fire fighter and have more usually more information available to them. The information Trends were based gathered was compared and contrasted and on similarities and differences 41 trends were noted. by municipality of department as well as type were of department. drawn After trends were noted, information was analyzed, conclusions and recommendations were made. 3.1 Research Strategy Qualitative information for this study was research on past literature in the field and gathered in two different ways, through by conducting interviews with members of the response community. In order to community, detailed concerns as well as In Monroe order current needs and concerns of the emergency response research was conducted on past and current emergency response evaluate the the new Homeland to determine the County, research was Security Department. current state of readiness of emergency responders conducted with Fire Departments throughout Monroe the assistance of seven members of various County (Table 4). Table 4 Monroe County Emergency Responder Interview List Name Current Rank Department Mark Audino Lieutenant Henrietta FD James Comstock Battalion Chief Henrietta FD Russel Merrick Captain Rochester FD Mark Strzyzynski Captain Rochester FD Daniel Wimer Life Member/Past Egypt FD Captain William Haines Sam DeRosa Chief Deputy Coordinator 42 in Bushnell's Basin FD Monroe County Special Operations An analysis of recent and past response needs and concerns were compared and contrasted and notes were trends Interviews were audio taped and later detailed taken (Appendix B). The different jurisdictions were chosen so that comparisons and contrasts could department noted. evaluated, as shown be based made on the location, city or town, of the in table five. Table 5 Departments Represented in Study Department Type Municipality of Number of Members Department Population Served Bushnell's Basin FD Volunteer Town 74 volunteer 10,000 Egypt FD Volunteer Town 63 volunteer 10,000 Henrietta FD Combination Town career/80 volunteer 49,000 Rochester FD Career City Interviews 25 of involvement Confidence/apprehensiveness in the Knowledge of new on training on since 9/11 how to better prepare an organization training concerns Noticeable differences Career 250,000 in emergency response Confidence/apprehensiveness in responding to Thoughts career were conducted with predetermined areas of interest such as: Current level Thoughts 500 responders versus volunteer concerns 43 emergency responding situation 4.0 Results Upon completion of the information that was and different in department. positive based Trends that on were noted were the municipality of the both current areas that need to be improved many trends in the see similar department Along with current trends that were noted, results in some areas as well as of the the type interviews of also upon as well as some findings. Differences in Findings There factors, the others many different yielded 4.1 gathered. interviews it became possible to were noted in the findings that depended the type of department, whether it is department, 4.1.1 differences whether City versus Level on a paid or volunteer and two different the municipality of it is located in the city or town. Town of responder education education and readiness at Training concerns Information - higher level of the city level. City shows - attained showed a a higher level of training than do the town departments. Level level of confidence of confidence Russ Merrick we would be in responding to of the able in responding to Rochester a a terrorist incident - Significantly higher terrorist incident in city responders. Captain City Fire Department to handle any situation, 44 "I feel confident that including a terrorist attack. scale event we wound need outside assistance which department." states is the case with With any a large Personnel concerns departments at current needs. still City is content with number of on staff personnel while - the town level Even though feel that they are report not enough personnel on staff to the city has a greater population adequately staffed to then do meet their needs while handle towns, they the towns do not. Equipment availability available to the 4.1.2 handle most Education and be versus Training for to such an incident greater then equipment. are required to attend specified classes level for WMD training. Volunteers are not mandated to - Career departments train much more frequently than do departments. provided additional enough equipment instances. At the town level for Funding for education, training and equipment is time has of WMD education. concerns volunteer given Career departments - awareness have any level any Career concerns the at at fire, it has insufficient normal structure Volunteer The city - - Funding for career departments by the city and township that the department is located in and funding is provided for by the state departments is sufficient to have and federal government. Funding updated equipment and provide training all members. Retention Also of members a concern comes - because Volunteer awareness partly through being Jim Comstock of the concern since is gained a member for the personnel numbers are low. through experience and experience a number of years. As stated by Chief Henrietta Fire Department, "The biggest difference is that 45 career firefighters tend to have they will attend a much Management Concerns levels and 4.2 - Management is obtained not as adequate as all were several similarities service." in order to attain increasing it could be. Departments that from the interviews. Similarities results without regard crucial by the nature of their job Leadership training at the volunteer level was Similarities in Findings in There because larger number of calls for to stay current. determined to be more experience can be noted after examination of the results are areas of concern to municipality or type that produced the same of department. Training Issues for the Training should target the needs all" fits approach. exposure should Chief Haines should for sure; don't we of Bushnell's be mandatory for departments have need various the region and should not same all on their "one a size of locations, of skills and/or resources. training that a Basin states, "Some type departments. Based degrees have One thing is fire department in Washington DC needs." While there classes is do are more not training programs adequately train responders difference between a Not enough hands on there for WMD and are not and terrorism, challenging enough. the There learning and being able to do. training Inadequate instructors the out and available. too low of standards areas. 46 for being considered "trained" in Reestablishment of Complacency Thought process is that 9/11 something that large for the was such a mindset large to be on scale event that it has to be terrorism. The complacency is back in emergency response and that further opens the door for terrorism. Risk still as high as was prior The community is to 9/11 still at as much risk as well as responders as they were prior to 9/11. If terrorists tied up the the response More equipment in several different communities simultaneously community would be in trouble. plans need to be designed blueprint to follow in and implemented giving responders more of a specific situations. Asking responders to be proficient in yet another area while still keeping them trained in their everyday duties. Too much with too little personnel. 4.3 Positive Findings There yet where we are it were a should few positive be, results there are many that illustrated though responder readiness is not advancements that can be seen to date that show moving in the right direction. Terrorism provided and WMD training classes are readily available through Monroe County. This fact was noted interviewed. 47 to every responder by each person Words such at response WMD and terrorism have become due to the huge push community. since Chief Jim Comstock growing from not ever 9/1 1 to common place in emergency prepare responders as well as of Henrietta points out that "The the training is hearing the mention of terrorism or WMD, to now where it is starting to become the standard. We are including WMD in firefighting class." essential While every responder is at percentage are now then can be not the level seen of awareness in the past prior emergencies more fear More funding and since Department A section against . Weapons NBC agents, be done to fire added of Mass to recruit This is due to level prior of whom and what and training through the Destruction: Awareness in an awareness how NBC protect more enthusiasm and may be targets for new section concepts recruit learned will It is is 48 order to Defense bring new an now This in time. class what are and what can included in the mandatory state introducing the concepts of as with most over NBC attack, emergency responders sufficient however be lost state entitled becoming an active member. to agents will affect them. This terrorism and WMD to the the . in tune to Security. fighting recruit class curriculum. updates to 9/1 1 are more of the grants are available as a result of the establishment of the has been includes topics prior larger 9/1 1 of Homeland firefighters to then a to 9/1 1 Dan Wimer Egypt Volunteer Fire Department stated, "Responders responding to they should be, things, without adequate 5.0 Analysis and If one thing overall not at Chief Bill Haines comes be taken from the and also of the results of this ranks due to a complacency that exists This trend be can seen will ever occur in in our district from as a terrorist situation, I feel tend to the majority was need safety in mind, complacency that not occur. a not to just able on it get alarms me at involved members respond situation and go fire, this alarms Lieutenant by stating "As result, however or medical the incident for to recognize getting to the terrorist event scene of an emergency. scene to be the lack When what it was until a vast possibly it leaving. in for that are an Both making my own volunteers rush they often forget about of these a safe response can truly ready to respond to emergency, thing in mind, respond By having the in their community, of responders a call comes station. terrorist event and with responders and after scene with one back to the signs of a scene and and get so enthused that to the the will not occur After conducting interviews observations supported That that point their safety would be in jeopardy. Responders with a terrorist. a naive that the department has the skills necessary to confident of members would not recognize and at of that "When it There is career and volunteer alike. actual result of the situation such as a too late stated departments' all to a lack in emergency response. our response. Mark Audino from the Henrietta Fire Department further far responders are attributed Bushnell's Basin Volunteer Fire Department that nothing me." study it's that they should be. This fact can be to terrorist situations, I am very concerned about in the ness should the awareness level training education, Discussion what can safety. the to the Career I do to remedy the thought processes need to be changed to include not only can I get involved on the scene, remedy the situation quickly and go 49 back, but what can I do to make sure a safe response fellow responders. This thought process Present results from this study number one concern is first necessary to takes develops from should not place experience. be taken lightly. Personal safety is the among emergency responders. In order to up best ensure responder safety, it be achieved bring them to a minimum of an awareness level. through the application of the recommendations in emergency Sam DeRosa, for myself and my This departments. response Deputy Coordinator of the Monroe County Fire Bureau, can summed this point by stating "Education and training should be the most immediate priority. Education awareness." plus Department responder training equals of Homeland is experience, results of this similar results would most found from readiness. Captain made to the to be of continual education and training, educated on or updating the issues current training. annually of terrorism and weapons destruction. Though the counties in the form of mandated annual mandated classes responders need of mass to be recommendation was Security it would be that the key to changing the mindset of the which can come Weather it be in the form If one other locations study were obtained likely be obtained anywhere in the would be This is because Monroe most likely to Dan Wimer County, New York, country. show a greater lack In fact, results of responder County is considered to be one of the most up to date in the country for its emergency response of Egypt from Monroe states and preparedness programs. "Overall in Monroe the best in NYS. This is due to availability County emergency response is of education and 50 Past training for responders." Results municipality show a difference in departmental department of the and also concerns based on a due to the difference in type difference in the of department. City versus Town Differences in results can be Number of available available at factors attributed to personnel any time of day. The city has - Funding availability town departments. The main a large number of responders A large majority of town departments do adequate number of personnel available volume. such as: given especially the not have an increasing call City departments receive more funding than do - thing that this provides to them is additional personnel. Equipment availability city departments have number of personnel Volunteer can hand in hand be awareness mandatory to utilize the to factors attributed training any given time and The the equipment. - Career such as: staff have completed while on education or Funding differences - career and volunteer mandatory terrorism and WMD duty. Volunteer departments have no such training requirements. Career departments funding than do volunteer departments. volunteer with personnel availability. more equipment available at Training requirements of goes Career versus Differences This - receive a Grants significantly are departments, however writing a has to learn how to do and that is 51 equally grant sometimes greater amount available to both is something that difficult. a Management concerns are volunteer departments Time commitment are not. This and Career departments issues - and provide Career are managed more staff are paid take for their time while volunteers education classes take. The mandatory requirements for volunteers therefore it is difficult to Personnel issues - recruitment and retention of members. less" the continue to battle With the growing need for are and career problem are to provide financial reimbursement to departments. Ways that have been providing retirement they might already fairly the past issue of in emergency is further increased suggested volunteers compensation and 52 with concept more members in volunteer credit as well as that mandate more education. Volunteer departments response of "do more with effectively then better training for its leaders. often prompts career staff to otherwise not high - to solve this in the form of a tax tuition reimbursement. 6.0 Conclusions history of humans it can be seen in several different instances that Throughout the With this in mind, fire learning and growth occurred as the result of devastating events. professionals must challenges. learn from the tragic Though the wake-up events of call of 9/11 is 9/11 and anticipate exceptional represents concerns which will always exist at a lesser in its future firefighting magnitude and impact, it day to day level in the world of firefighting. Terrorism is terrorist events not a new concept and create a lasting impact on society. doubt that an event such as 9/1 1 event will occur, but when, where and event requires everyday response to therefore events of the will occur again. an emergency. how it to responder pose a much greater events are responders. prepare responders and and the America for new a shows future terrorist been attained in each and most if another terrorist Responding to than is a potential required deliberate in not without a for normal nature and have an awareness risk. responders are not yet at the level Security Department's initiative to attack. Of all the important is that every emergency 53 not common through first hand interviews with Homeland determined from this study the is responders and citizens at in the field from western New York, that not certainly not the last If responders do responders' they should be based on 9/1 1 question need more skills This study provides information that level has are With this in mind, it is will occur. Terrorist risk to The level to terrorism they put themselves, their fellow conclusions 9/1 1 America will face in the future. One thing that terrorists have in is that they strive to terrorist the results found and an overall awareness response organization. This is due to the fact that society has respond case. to an attack such as that America is a pre conceived notion that September 1 1 seen on Emergency Response has a long way to go to get to the Along with society's overall perception of our current was such a large given any time The complacency that truly be ready to Prior and still exists not to a terrorist attack on if the has information response is areas need preparing quite a ways attained not to go to Results get to where completely to be further responders response at the level to provided provided the billions any scale, large that or small can respond. need ever arises. and preparedness of this not it where evaluated and enhanced for future in emergency response study substantiate past studies currently should on at that the level that is desired be in every department. The with destruction of dollars guidelines for it could to be. Recommendations ensure the eventual success as to what in attacks were made. departments and weapons of mass has such as by this study supports the hypothesis of the study in that emergency The recently developed Department providing the fact that 9/1 1 through this study, this study focuses have determined that responder preparedness is and still attack on something the it is truly ready. to be aware of this and ready to training research completed on preparedness. strictly point where not at all today needs to be done away with if responders want to has been done though that parallels response, terrorist and responders need respond research a however this is state of readiness, scale event responders can not conceive of occurring in their town. The fact is that occur at when fully prepared to of Homeland Security (DHS) has been the tools necessary to begin education and training in local departments The DHS to varying jurisdictions for such classes. The problem 54 implementing terrorism is education purposes and not how many classes are has being made available, but how many responders problem has been however there The are a few in the training and past other ways education and this issue classes, increase can be addressed. to add terrorism amount of hands on organizations to have more agencies to increase, emergency preparedness framework for response to future training, quality of plans and for response in place to prepare responders for a future terrorist only physically prepare the doing research for this study there attack at responder importance to this topic. That is the readiness. Training needs to be the level Getting each responder to education and However, it is Responders of increased training the and has but will also not concept need to be aware can that merely mentally framing does not point level that having the that 55 that should equal receiving responder. can be of be attained acceptable. equals overall readiness. education during this in the right direction. Classes them. While number of responders is study County has not brought each and every responder to made some steps prepare adequately prepare the minimum found to adequately Providing adequate framing level is the starting is the were that only in the that it push that was brought to light which is awareness coupled with preparedness Some promising things that Monroe so awareness training any level. was one concept particular training but also provide a events. The emergency response community needs to increase the through into concepts frequency of training, increase amount of inter-organizational training to for communication with various will not training. This by mandating training at the departmental level main points of the recommendations are mandated education already allow solved receiving the are often not good enough. show that an awareness although level, that it are now offered on a regular basis to responders and at the County level equipment is available as well as many individuals trained specifically to respond to there they just have to Future to be larger be done research could on the topic in standard. from within the fashion resources are a larger should be and and research from a how to better prepare on completed to see study have been implemented this study number of responders Ideas county. as that time. If future be implemented in response A follow up study made as a result of this similar of responders at done, it would be beneficial to interview number of departments up to At the county level the be brought to the local level. responders are presented and should not event. detail any changes in the preparedness could was now terrorist a organizations if the that are recommendations the effect, if any they are having on the department. 6.1 Recommendations Consideration 1. Education responder must - be Terrorist in the field and volunteer level to the given and following potential remedies in the following areas: WMD classes need regardless of the need to be brought possibility that they may be the first to Awareness comes through annual update classes are a fire department similar event will in nature to education. type at potential made available of department. least to respond Responders an awareness to level each and on since a scene of potential both the every career there is a good terrorist activity. of required by regulations in many of the day to day calls including hazardous materials training, terrorism situations, the difference is intentional. Therefore, the to Education for firefighters in the form already required handle to be is very being that a terrorist new concepts of terrorism and 56 which WMD could be the already mandated classes. This combined with mandatory training 2. Training comes time commitment Terrorist incidents - to response operations. be especially incident for would call be completed at interactions at a scene. responders will involved, The an important in place and happening, preparedness successfully incidents it when a proactive mindset and areas that a and terrorist fire training will have a "one size emergency fits approach. response is good readiness and responder safety. pre-planning and the effort amongst all of the even if a terrorist psychological improve emergency response occur. departments attack was impact and preparedness will not prevent a incident does all" following through with education and training for increase in response While planning certainly justify the yet more ensure productive communication and With proper plans in place, management when an Training in the aspect of any safety would be increased minimized. materials decontamination, hazard awareness responders' be hazardous the individual department level. Inter agency will require a massive and more. for part of the volunteer. concerns. serves and should not most lead to need Training should be determined to fit the needs of the community Having plans preparation. Preparation - safety least annually to for which the department 3. Preparation at the are not unlike such as mass be done on the They require the responder to have aware of individual suppression should should and will alleviate of the to occur, incident terrorist incident from and consequence The task is time consuming, but the means when an effective response carried out. 57 to a could mass emergency is end will 4. Growth - Fire emergencies. capabilities that posed commanders must Extreme events to large scale including terrorist activity require greater command must be extended beyond by a typical residential fire in a private dwelling or in a multi story building. professionally professionals - training provided to Terrorism in the If nothing else, the possible on our own soil. usually due to accomplished only through command chiefs a by required areas. perspective somewhere else. be command capabilities can administered course of in the 5. A changing a respond than presently exist. Incident command capabilities An increase in incident is be better trained to past events of 9/1 Responders also need has been something that happened 1 have to get shown rid of the that terrorism is in fact complacency which is dealing with so many day to day calls and realize that each and every call potentially dangerous situation and respond of their surroundings. 58 by being more proactive and more aware Bibliography ABC News. (2004). Types of Chemical Weapons: A Horrific Battlefield Legacy. <http://abcnews.go.com/sections/living/DailyNews/wtc_chemicalweapons.html> Audino, Mark. Personal Interview. Friday April 8, 2005. Burke, Robert. (2000). Counter-Terrorism for Emergency Responders. Lewis Publishers, New York, NY. Comstock, James. Personal Interview. Monday April 4, 2005 DeRosa, Sam. Personal Interview. Monday April 4, 2005 "Devil's Brew in Detail." Center for Defense and International Security Studies. (2003). < http://www.cdiss.org/bw.htm> "Disaster Planning, Weapons of Mass Destruction and the Trauma Center." Southern Illinois Trauma Center. (2002). <http ://www. siumed. edu/trauma/newsletters/sitcnl020 1 .pdf> Federal Emergency Management Agency (FEMA). (2003). <http ://www.fema. gov/hazards/terrorism/> "First Responders." Department of Homeland Security. (2005). <http://www.dhs.gov/dhspublic/interapp/editorial/editorial_0197.xml> Godber, Austin. (2001). Terrorist use of Chemical Weapons. <http://www.uberhip.eom/people/godber/research/cwpaper.html#intro> Haines, William. Personal Interview. Friday April 8, 2005 "Homeland Security Advisory System." Wikipedia. (2005). <http://en.wikipedia.org/wiki/Homeland_Security_Advisory_System> "Homeland Security Presidential Directive." The White House. (2003). <http://www.whitehouse.gov/news/releases/2002/03/20020312-5.html> "Increases in Military Spending and Security Assistance since 9/1 1 World Policy Institute. (2002). <http://www.iansa.org/documents/2002/spendingdod91 1 .doc> Merrick, Russel. Email Interview. Monday April 4, 2005 Monroe County Fire Wire. (20051 <http ://www.mcfw.com> "NBC Delta." Arkansas Hospital. (2002). <http://www.arkhospitals.Org/disaster/power_point_presentations/l.%20NBC%20 %20Introductions.ppt> Development." "Planning and Monroe County. New York. (2005). <http://www.growmonroe.com/orgl 66. asp?orgID=l 66&storytypeid=l &storyID= 1765&> "Preparing Responders to Respond: in the 21st Century." The Challenges to Emergency Preparedness The Heritage Foundation. (2003). <http://www.heritage.org/Research/HomelandDefense/HL812.cfrn> Scott, Gary." A Call for Action." National Fire and Rescue Magazine. (2005). <http://www.nfrmag.com/current/feature3.asp> "Significant Terrorist Incidents." United States Department <http ://www. state, gov/r/pa/ho/pubs/fs/5902 II .htm> of State. (2004). Soldier and Biological Chemical Command Preparedness (SBCCOM) (1999). Emergency Training CD. State Emergency Management Office (SEMO). (2003). <http://www.nysemo.state.ny.us/TrainingHome.htm> Strzyzynski, Mark. Email Interview. Sunday April 3, 2005 The National Volunteer Fire Summit. (1996). <http://www.nvfc.org/firesurnmit.html> Watson, Cynthia A. (2002). U.S. National Security. ABC-CLIO, Inc. Santa Barbara, CA. "Weapons of Mass Destruction Handbook." <http://www.foxnews.eom/story/0, Fox News. (2003). 2933, 76887, 00.html> Wimer, Daniel. Personal Interview. Thursday March 3 1 2005 , Ill . Appendix A: Questionnaire 1) Describe yourself, your Who are on Emergency Response for an Emergency or Disaster Organization and your community. and what work experience you, do you have that relates to emergency response? Is your experience at How confident the career or volunteer level? do you feel about do you feel about your organization responding to an emergency situation? Terrorist situation? How confident situation? What do Terrorist you feel responding to an emergency situation? are the biggest threats to the community? To emergency responders? Are your assets sufficient to meet What is the population of the How many are 2) Describe in your community department your assessment of What is the threats your assessment of local your and on at the response to you have? department serves? any given time? an emergency situation. emergency response and training at the present time? How prepared is your department to respond to a major emergency? the necessary plans, personnel and equipment ready? Has the an response 3) Describe programs anticipated threats. to in emergency place to help changed since 911 (physical Does it have or mental)? prepare your emergency responders rv for the What types of training programs or classes are available that you know of and are they readily available? Has training Is everyone 4) Thoughts on changed since in your money) should versus if so how? response be the on the new training? prepare responders. most Should WMD training be Career and department up to date how to better Which emergency 91 1 Volunteer improvements (for example, education, equipment, immediate made priorities? mandatory in concerns and all thoughts departments? (funding, training, ability, etc.) or Appendix B: Mark Emergency Responder Interview Notes Audino, Lieutenant Henrietta Fire Department Friday April 8, 2005 1400-1515 1) Describe yourself, your Who are you, Organization and your community. and what work experience do you have that relates to emergency response? Mark Audino, BS in Fire Science AS Fire Protection Technology, Certificate NFA o Is your experience at o How 12 yrs the career career, 5 confident do you or volunteer yrs LT, 18 feel about level? year volunteer responding to an emergency situation? Terrorist situation? o How to both. Same skills required to respond to both and very confident in skill level and ability to handle situations. Confident, confident situation? o do you Terrorist I feel very feel about your organization responding to an emergency situation? confident that my organization can respond successfully to a typical emergency situation. As far as a terrorist situation, I feel confident that the department has the the situation such as a fire, skills members would not recognize was What do too late and you feel are at that necessary to tend to the actual result of result, however a vast majority of or medical point the incident for their safety the biggest threats to the what would it was until possibly it be in jeopardy. community? To emergency responders? o Cornmunity responders. proper What o are - Lack of experience, commitment and education of Responders hands on - Same thing, lack of experience, training. the demographics of the community you serve? 39.5 sq miles, 40,000 residents, 250, 000 Thruway. day time. of the Are education and your assets sufficient to meet the threats VI you have? 1 5,000 RIT, 20 miles Sufficient to handle o daily "bread butter" and incidents (single residential medical, MVA's). Would require mutual aid if a large scale were to occur. fire, 2) Describe your What is assessment of the to response your assessment of local event an emergency situation. emergency response and training at the present time? o Mediocre How prepared is at best due to your a very poor department to training program in place. respond to a major emergency? Does it have the necessary plans, personnel and equipment ready? The o equipment and departments, Has the o response Yes. We things to an emergency called upon changed since if there is safety in civilians and into 3) Describe programs anticipated threats. Has training 91 1 (physical mind. Now or mental)? you look at routine to the event. More aware an ulterior motive On top of the terrorist nature of 91 1 another factor to take is the fact that had the towers withstood the impact of in place for the responders. to help changed since have been significantly less for We can take from that fact to take of casualties would consideration all 911 the factors involved in of an incident. prepare your emergency responders and for the if so how? No, day to day training has remained the available on What types is there, however like most in the event of an incident consideration more o be always responded with and question the planes, the amount the of the man power mutual aid would of surroundings. into majority same. There are new classes terrorism and WMD. training programs or classes are available that you know of and are they readily available? o WMD classes and terrorism classes are available at the state and county level. Is everyone o in your department up to date on the new Some training has been offered, however not training? all responders them. 4) Thoughts on how to better Should WMD prepare responders. training be made mandatory in all departments? VII have taken o Yes at least shouldn't at it be the awareness level. Safety is at stake so therefore why made mandatory. Which emergency response improvements (for example, education, equipment, money) should be the most immediate priorities? o Education, personal awareness and safety. Career versus Volunteer o concerns and thoughts. training versus level of experience which mandatory training requirements. Level or of vm goes hand in hand with James Comstock, Battalion Chief Henrietta Fire Department Monday April 4, 2005 1430-1515 1) Describe yourself, your Who are you, Organization and your community. do and what work experience have that relates to emergency you response? Battalion Chief Jim o and Is your experience at 29 years in the fire service as a firefighter the level? career or volunteer 8 Volunteer, 21 Career o How Comstock, EMT. confident situation? do Depends o feel you Terrorist on about your organization the an emergency event. Very confident in routine daily situations situation. including major fires. terrorist responding to situation? Plans Not are confident in responding to in place for Post Office Bio-detection specific system and terrorist an unexpected events such as therefore there is the more confidence responding. What do you feel are the biggest threats to the community? To emergency responders? RIT, due to o the number of foreign students (beliefs, traditions) as well as the nature of some of the contents of the laboratories. Also another soft target is the large mall and the Post Office. volumes of traffic at given Thruway and other highways have times and tankers traveling at higher rate of speed. What o Are are the demographics Population of 49,000 firefighters on staff and your assets sufficient o of the Equipment wise personnel on at responding to 2) Describe your What is to you serve? including RIT campus. There are 25 approximately 80 volunteers, 50 meet the threats you given time and career active. have? yes, personnel wise there is any an community a problem. Only six career undetermined amount of volunteers incident. assessment of the response to your assessment of local an emergency situation. emergency time? IX response and training at the present Response is very good especially at the county level with the Hazmat team. The training is growing from not ever hearing the mention of o terrorism or WMD in Including How prepared is WMD, your to now where firefighting department to it is starting to become the standard. essential class. respond to a major emergency? Does it have the necessary plans, personnel and equipment ready? Tough to Personal is that to a regular incident the department is very prepared. Planning needs to improve. Equipment wise the department is very prepared to respond to an emergency. o Has the answer. response to Initially yes o an emergency somewhat, but opinion changed since 911 (physical or mental)? after, the complacency has since about a year returned. 3) Describe programs anticipated threats. Has training in changed since Yes it has o changed. different kinds What types to help place of of 911 prepare your emergency responders and WMD training programs if so how? was not training in for the dealt before 911, with now there are all departments. response or classes are available that you know of and are they readily available? Classes o Is everyone your the county level. department up to date on the new training? No, especially on the volunteer side o 4) Thoughts in available at on how to better prepare responders. Should WMD training be o Yes. made mandatory in They should require all departments? firefighters to have a determined amount of training. Which emergency response improvements (for example, education, equipment, money) should be the most immediate priorities? o More money set aside for education programs. Equipment is always being updated (SCBA). SAFER grant putting more career firefighters on staff. Federal spending more at going to primarily be to Career or versus Volunteer the local level since that's where the response is an incident. concerns and X thoughts. Volunteers have the career staff has career firefighters tend to have their job need option of responding they to any given call while the to respond to everything. The biggest difference is that more experience will attend a much to be more larger aware of the possible responding to. XI because number of calls severity of an by the nature of for service. incident they Both are Russell Merrick Rochester City Fire Department Monday April 4, 2005 1310-1415 1) Describe Organization yourself, your Who are you, and your community. and what work experience do have that you relates to emergency response? I o Is Captain Russel Merrick in the Rochester Fire Department am your experience at I have o How over confident do the 30 career or volunteer years of experience you feel level? (12 volunteer responding to about an & 19 career) emergency situation? Terrorist situation? I feel o confident that we terrorist attacks. With is the which would a large be able handle any situation, any department but the initial case with including scale event we would need outside assistance response we could handle. What do you feel are the biggest threats to the community? To emergency responders? Hazardous Materials o a big threat to the cause a What concern over your assets sufficient I don't think o meet all handle 2) Describe your What is to Preplanned events such as a systems pose terrorist event responders. the demographics of the community you serve? 220,000, just o Are are large being transported over the road and rail community. the 500 to members meet anyone can in the department. the threats you have? say they have the right amount of supplies to incident, however we are in a good position to needs of and most all incidents. assessment of the response your assessment of local to an emergency situation. emergency response and training at the present time? o How Both the city prepared is and your county are department to very aggressive respond to the necessary plans, personnel and equipment XII in training and preparedness. a major emergency? ready? Does it have Yes o As - stated above, we are aggressive with our very training and preparedness. Has the response I'm o not an sure; 3) Describe programs anticipated threats. Has training to in emergency everyone handles things to help place changed since changed since 911 a 911 (physical little differently. prepare your emergency responders and challenging What types of for the if so how? Not really, this country has been gearing up for o or mental)? years to take on new and event. training programs or classes are available that you know of and are they readily available? Several Weapons o Destruction (WMD) training programs are Command, Haz-Mat and all the basic firefighter Actually, today you can find a lot of specialty training courses on available, classes. just Is everyone in any topic. your department up to date on the new training? Yes o 4) Thoughts about of Mass incident on how to better prepare responders. Should WMD training be o made mandatory in all departments? Absolutely Which emergency response improvements (for example, education, equipment, money) should be the most immediate priorities? o While money is funding we always the driving factor for any agency. would not be able to put on the training drills, Without the purchase equipment and operate efficiently. Career o versus Volunteer There are pros and cons the firefighter's concerns and to both sides of this issue. It all comes down to skills and departments that thoughts. knowledge. I have would put a career XIII seen some volunteer department to shame. fire or Mark Strzyzynski, Captain Rochester Fire Department, Quint/Midi 6 Sunday April 3, 2005 1600-1715 1) Describe yourself, your Who are Organization you, and what and your community. do work experience you have that relates to emergency response? My name is Mark Strzyzynski. o with a I am a Fire Captain / EMT- Instructor department. 20 years of experience working in fire companies within the cities most drug infested areas. career city extremely busy Is your experience at o How career or volunteer level? Career level confident situation? o the do I feel far as FEMA level you about your organization feel responding to an emergency situation? confident we can however What do feel you Terrorist keep our rescuers safe as mitigation and recovery during the initial response we will need a lot of state or assistance. are the biggest threats to the community? To emergency responders? o Chemicals a quick What o are stored back up response provided the demographics 200,000 day people staff of I don't believe why there is 2) Describe a a top threat. Lack of 300,000 you serve? citizens and employees 24/7 and officers on duty the threats have? with a during the total 500. to meet local jurisdiction you will ever have That is sufficient assets. National Response Plan (NRP). your assessment of What is are a by the county departments. community living in city, your assets sufficient o of the time. 100 Firefighters department Are & transported within city limits the response your assessment of local to an emergency situation. emergency response and training at the present time? o Our system is OK we Response System EOC has always started early with the Metropolitan Medical (MMRS) which mandated training and planning. been up to date xrv and proactive, you can attribute Our this to Monroe County's proximity to a nuclear power plant and plans from that can be easily changed to all hazard plans. How prepared is your the necessary plans, We o department to are repaired on paper MCI of over personnel a major emergency? the required Does it have personnel and equipment ready? (ERP) and equipment for fire / haz-mat / tech. However rescue are good. an to respond all 50 we patients. lack basic EMS MCI (Body bags, the city plans for the most until state and departments federal part of as far to handle as being on our own for a while Due to the large quantity resources arrive. the city outside equipment back boards of small "semi" career we can't count on volunteer or departments. Has the response to an For o emergency changed few months, however we 9/11. a since 911 (physical could not maintain the or mental)? vigilance associated with post 3) Describe programs anticipated threats. Has training o place help to changed since 911 prepare your emergency responders and for the if so how? No What types of they readily o in training programs In emergency to or classes are available that you know of and are available? personal services safety available, in my and training is the fitness. There the best opinion most important part of our job next variety of classes the National Fire Academy/ are a wide are at Emergency Training Center in Emmetsburg, MD. The tuition and paid by the government with the exception of food. Most classes National housing are Is 2 everyone o 4) Thoughts Yes on weeks in your long and outstanding both in instructors department up to date all of our members how to better have on the received and content. new training? up to date training. prepare responders. Should WMD training be o are made mandatory in all departments? Yes Which emergency money) should response be the most improvements (for example, education, equipment, immediate priorities? XV or o We need to train to meet the new NIMS standards to allow any major incident to function properly and safely. This also allows for a seamless transition when the NRP is implemented. Agencies have to stop being stand alone and work with all others. Career versus Volunteer o concerns and thoughts. No Comment! ! XVI Daniel Wimer, Life Member and Past Captain Egypt Volunteer Fire Department Thursday March 31, 2005 1610-1655 1) Describe Who yourself, your are Organization and your community. and what work experience you, do you have that relates to emergency response? o Dan Weimer 30 current also a Is life safety How All o do you feel Quite o 1 in both confident . do you Terrorist for the department. the level? volunteer level. responding to an emergency training in the area? about of situation? Terrorist terrorist areas. feel 91 1 a about your organization responding to an emergency situation? capable of since at Department, rank of captain was in responding to a regular emergency, on a scale of 1-10, a incident I personally have a confidence level of I have had WMD and terrorism training in the capacity of taking as a maybe 90% officer Highest confident classes situation? is the Egypt Volunteer Fire and social officer. career or volunteer What is your level 9.5. As far How the of my experience confident situation? Past line training and your experience at o yrs experience with member. lot handling anything, of new volunteers through experience. 10%, a 9 on a scale of have joined or again a 1 1-10. That is because and you gain on a scale of 1-10 knowledge confidence in responding to a terrorist incident for the overall organization. What do you feel are the biggest threats to the community? To emergency responders? o 2 terrorist attack point due to their availability numbers at different times. The lack of training on certain topics malls pose and mass poses a the possibility threat to as a responders as well as the response time and numbers to an incident. What o are the demographics of the community you serve? a mix of level flat ground houses malls markets. South side, lane roads, far away houses from the road. 2 malls. 10,000 in the fire district. 63 members in the department. 25 active. Over the past 5 yrs, North hills side had single mainly since 911, active membership has XVII almost doubled in the department. Are your assets sufficient o to the threats meet you have? Department has A rating according to insurance institute to responding to is the highest. Physical assets are sufficient to meet normal emergencies which the needs, personnel assets can be an 2) Describe your What is assessment of the response your assessment of local issue to depending on the time of day. an emergency situation. emergency response and training at the present time? Overall in Monroe o Battalion, How prepared is Egypt is which to availability County emergency response is the best in NYS. your department to the necessary plans, personnel Very well prepared to o dependent. 6am-6pm Has the response better then are more prior one of best training for respond to in the county. This is due responders a major emergency? Does it have and equipment ready? respond to a normal emergency. Time of day causes a concern. since 911 (physical or mental)? in tune to responding to emergencies and is much This is due to more enthusiasm and more fear to 91 1 . 911. since 3) Describe programs anticipated threats. What types of, is to an emergency changed Responders o a part of education and 3rd of in place to help training programs prepare your emergency responders or classes are available that you know for the of and are they readily available? o Classes Has training o are available on a changed since Basic everyone o in your they no mandatory are offered if so how? training department up to date on on Occasional mention of the topics. the new training? Not up to date. Too many mandatory training. One terrorism drill every other year. Terrorist training takes the back burner to other training. Difficult to 4) Thoughts and when Firefighting training hasn't really changed. terrorism, but Is 911 voluntary basis on how to better Which emergency money) ask volunteers should with less time. prepare responders. response be the to do more most improvements (for example, education, equipment, immediate priorities? XVIII or o FF retention program or compensation program on board. added 24 o members week basic FF class could be extended and terrorism made mandatory in all departments? mandatory can you have? Already a lot of mandations for training. Incorporate terrorist training concepts in HAZMAT training since both have similar concepts and concerns to responders and teach the How much mindset of Career trained to Should WMD training be o keep Funding seems hardest to get. Training and awareness should be made a priority. be to versus recognizing issues before getting Volunteer concerns and thoughts, Volunteers may not take a voluntary an incident and training concerns. XIX or on the scene. any other thoughts class on terrorism. Response time to William Haines, Chief Bushnell's Basin Volunteer Fire Department Friday April 8, 2005 1000-1110 1) Describe yourself, your Who are Organization and your community. and what work experience you, do you have that relates to emergency response? Current District Chief Bill Haines with over 30 years of experience in the fire service with Bushnell's Basin. My work experience as being a o teacher being and at working an General Motors has had responder. emergency and practiced risk management a profound effect on I have developed and been people skills, learned in making field schooled decisions. Is the your experience at o How All my career or volunteer experience confident do you is feel the at about volunteer level? level. responding to an emergency situation? Terrorist situation? o I am expected me hand is Being it do you face. I of our single that for feel terrorist situations. be the biggest can would attempt about your organization confidence will calls, best one reason or that know reason to orchestrate the to show calmness and naive ness in the terrorist. That you feel responding to an emergency I another, are are ranks to do and will do the right am needed at emergencies response responding to our organization when what safely to terrorist situations, I am very What do for what it is situation? I have every The situation for the individuals I lead. With any luck, the response for the be the same whether it was an accident or terrorism. Terrorist 95% the responder would confident situation? responders will recognize all recognize a command officer can leadership first to able hurdle it was rarely ever dangerous. Terrorism on the other I something have had first hand experience with and I am not should and not that emergency certain o common everyday emergency and I think I do. Even at some of the ordinary events that I have responded to, I have outwardly exhibited a confident air when I wasn't absolutely sure of what I was doing would work. My experience told How to demonstrate confidence at the out of the ordinary and efficiently. thing is the 5% about as well. of the calls and need leadership However, when it comes there is a district from a concerned about our response that nothing will ever occur in our alarms me. the biggest threats to the responders? XX community? To emergency I think the biggest o accident most realistic involving a threat to hazardous material. tendency to happen when least community such as ours is the These types of events have a a expected and most vulnerable. responders, the biggest threat is fitness to do the job. Year health What is the firefighters population of the 9- 1 0,000 at o Are culls more any o By and large, yes. situation. time. to meet the threats We you have? the most can manage likely scenarios. No department can manage the worst tiling that can happen we have a mutual aide system throughout the area. 2) Describe your assessment of What is year, the serve? community you given your assets sufficient then any other For the after the response to your assessment of local and that single is why an emergency situation. emergency response and training the at present time? o Local lot response is very good. Short the volunteers in of of experience, talented. For Monroe County, What has to be being career firefighters who our area are the potential very get a professional and training for fire departments is is that what is being offered doesn't necessarily reflect on the training level of the individual departments. The extent, to which a department trains, is determined by the department itself. We still have departments that only train once a month, while a very good. department Also, We such as to the are point realized ours, trains 47 out of the possible 52 Monday's a is how blessed with good some the trainers very effective are within year. the department itself. trainers, but that isn't the case for every department. How prepared is your the necessary plans, o Our respond of Does it have membership over a running five years is about 74. On from as few as five to as many as 45 depending of the call. We are prepared to respond to nature and the we range day beyond the surround it "natural" and request assistance. department would be place fire a two response to test of the emergency available. however, the The on the event were do would to be to the specialized challenge for our We do have plans the plans are very generic same. changed since XXI we could command structure. emergencies are ever an incidents. If the Fortunately for us, is readily for large-scale emergencies; since no related emergency, the best that assistance we might need Has the major emergency? personnel and equipment ready? weather related/natural and most go to a average responses, time department to 911 (physical or mental)? in The change since 911 has not been the response, but the preparation. We have been receiving training to help us recognize the "new o emergencie from the state 'levels of federal and alert' mentality has 3) Describe programs anticipated threats. Has training o in But the can prepare ourselves. actual response likely changed. not place We have been inundated with the government. that we so to help 911 changed since and if so how? The training has swung from the training standard to terrorist suppression to responses for the prepare your emergency responders activities and effort of fire individual safety, or save yourself. What types of they readily o The training programs or classes training has I term the as come practical knowledge and are available that you know of and are available? to us at two levels. The first type kind. This is the type that kinds or awareness of the Anthrax Awareness. The the introduction other of training is what gives us a practical of threats. Included of NIMS and re-emphasis be WMD would type has been the command effort such in Incident Command. All of these are readily available. Is everyone o in your department up to date No. We have mandatory. awareness not made the new on the new training? training classes attributable However the overwhelming majorities level. Our department's is that are we trained at least to an first have to properly react and because is very technical in nature, our best resource is the recognize the situation exists most of the response attitude to 91 1 before we can teams in the county that have trained. 4) Thoughts on how to better prepare responders. Should WMD training be o made mandatory in all departments? be mandatory for all departments. Based on their locations, departments should have various degrees of skills and/or resources. One thing is for sure; we don't need the same training that a fire Some type of exposure should department in Washington DC for the region and should not needs. have a The training "one size fits should target the needs all" approach. Which emergency response improvements (for example, education, equipment, money) o should The be the most most immediate priorities? immediate is important, cannot money. be had Education without xxn and equipment, though the dollars to fund them. The or improvement necessary for the future is the vulnerable and that prepared responses to realization emergencies that the US is is a way of limiting the impact. Career o versus One Volunteer concerns and thoughts. has to be corrected and that is that somehow, it is believed that career departments are better then volunteers and that combination concept departments have it because the all. The came about high that the community had to duty. By their nature, career departments (with notable exceptions/big cities), are staffed to manage still require assistance when typically from some departments number of alarms got so paid staff on staffed so advent of career that the 'big volunteer companies they cases, the funding run of the mill calls and one' that comes along. surround can get enough people favors the the career only put a for the That assistance is them. Volunteers are once departments, in a while alarm. while In in others, the community favors the volunteer. Training is what you of it. Responsible departments train incessantly, regardless of their affluence of the make staffing type. The biggest difference is that career firefighters tend to have edge in experience, which is both a good and bad thing. The the breeds complacency, which is deadly. Combination departments are probably the worst idea ever developed. On paper, they sound reasonable. The reality is that the politics that is generated between experience the two and on components is often so negative that the the fire grounds is not conducive to XXIII climate having in the fire station a good organization. Sam DeRosa, Deputy Coordinator Special Operations County Fire Bureau Monday April 4, 2005 Monroe 1330-1430 1) Describe yourself, Who are your you, Organization and your community. and what work experience do you have that relates to emergency response? I Deputy Coordinator Sam DeRosa, Firefighter in Monroe County for 23 in the Gates Fire Department as Chief, Captain and Safety Officer. Worked full time for RG&E as the Emergency Manager for 12 years. Instructor for the County Fire Bureau for 18 years. o am 26 Is years. your experience at Both o How the career or volunteer level? career and volunteer experience at confident do you feel responding to about the town an and county levels. emergency Terrorist situation? situation? Never truly feel 100% confident, I feel I can make a decision, for the good or bad, but each situation is different and requires different things. Since I o have not had to confidence. What do you feel respond to a terrorist incident it is hard to Terrorism really is are a culture shock to the assess my response community. the biggest threats to the community? To emergency responders? The o need for the towns that are use of resources at assisting prior What to arriving Yes, County has to a scenarios. community you serve? approximately 800,000 meet The county has the threats you people. have? fully stocked and ready to SOP'S for many different enough inoculations for each person in available need ever arises. your assessment of What is to of the wide scale situation as well as the county if the 2) Describe to be the community. the county has three WMD trailers respond seem or on scene. your assets sufficient o to the the demographics Monroe o Are are times town, The biggest threat to emergency tends to be over-reactive responses, or the lack of pre planning prevalent concerns responders the same time as in the same others as well as response the response your assessment of local to an emergency situation. emergency response time? xxrv and training at the present There o needs thinking How prepared to be is more proactivity in response then reactivity. More less doing. and your department to respond to a major emergency? Does it have the necessary plans, personnel and equipment ready? The county is very ready and prepared for a major emergency. There are plans in place as well as the equipment, and personnel ready to respond to o any Has the given situation. response Life o as a to an human in mentality has of before, 3) Describe programs anticipated threats. Has training o emergency in general and changed and we now place have to to changed since Yes training has help 911 things as roll over the on is we never would emergency and changed. emergency What types they readily o of for the if so how? The days of a firefighter operating on the of a Hazmat responder The days it used Training for a tanker to be a maximum. That type of included in the training for every aspect training programs in and terrorism your or classes are available of that you know of and are classes available. department up to date on the new training? have to be up to date in order to remain part of the county response team. As far as the town level, no each responder is not up to the minimum standard of where they should be. We have a long, The county on responders go. how to better prepare responders. Should WMD training be o have imagined thinking response. long way to 4) Thoughts The County fire instructors are now going to the different agencies around the county and providing training to bring responders at least to the awareness level, mainly at the battalion level. There are a variety of WMD, Hazmat, everyone o changed. available? NEVIS, Is has responders. premise of plug and screw are over. now or mental)? prepare your emergency responders now a minimum when methodology is as a responder certainly premise of squirt and screw are over. operating 911 (physical changed since made mandatory in all departments? Absolutely, Hazmat training used to be the minimum training in departments. Nowadays WMD training XXV should be the new minimum. Which emergency response improvements (for example, education, equipment, money) should be the most immediate priorities? o Education + Training and = training This is a be the most immediate priority. Education Awareness Career versus Volunteer o should concerns and thoughts. huge issue. Career departments and volunteer departments going to have to work together at some point. Training availability be equal to every department as well as overall awareness of the responders or in the department. XXVI are should