Stewart
AMERICA'S PREMIER SIGN COMPANY
DAYSTAR EXP
INSTALLATION GUIDE
Standard Front Access
Sales: 1-800-237-3928
Customer Support: 1-855-841-4624
STEWARTSIGNS.COM
Stewart
AMERICA'S PREMIER SIGN COMPANY
!
SENSITIVE ELECTRONIC
COMPONENT DAMAGE
!
When welding the display to the support structure it
is important to ground the welding equipment to an
appropriate ground nearest to the welding site, such as the
angle iron mounting bolts. Failure to do so may damage
critical electronic components in the display. Damages
caused by failure to ground in this manner will not be
covered under warranty.
GROUND TO ANGLE OR
MOUNTING NUTS ON
REAR OF DISPLAY CLOSE
TO WELD SITE
• Only weld the angle iron or square tubing mounted on
the display.
• Protect all electrical and data cables from welding sparks
and slag to prevent damage.
!
X
DO NOT GROUND TO
SUPPORT STRUCTURES
OR AREAS AWAY
FROM THE DISPLAY
DISPLAY VENTILATION REQUIRED
!
SEE REQUIREMENTS IN INSTALLATION MANUAL (Page 5)
The LED Display(s) are rear ventilated. To maintain warranty coverage, air must be allowed
to flow unobstructed to and from all display air vents. Air ducts and additional fans may be
required to provide an active exchange outside air to the display. This includes vents and
channels around the face, through structures the display is mounted in or wraps around the
display.
•
Open Ventilation Space is required on the Top, Bottom and Sides
of mounting structure. 4 feet of linear space required per 10 feet
of sign length for the top and bottom. This must be evenly spaced.
(See Diagram)
•
Allow a min. of 2” around cabinet when installing with other signs
or structures and 5” behind the sign for recessed projects.
•
Ambient air temperature in and around structure must be between
-22F and 120F to avoid damaging the display components.
HOT
Allow a minimum of 3” behind the LED sign and 6-8” when back to
back. For Wall installations, add 1” for every 10 feet of sign length.
COOL
•
OPEN SPACE FOR VENTILATION
***TOP - BOTTOM - SIDES***
HOT
Do not block the intake or exhaust vents on the back of the sign
with any part of the structure.
COOL
•
EXAMPLE
Stewart
AMERICA'S PREMIER SIGN COMPANY
QUICK REFERENCE GUIDE
The information below is for general reference only. It does not replace professionally engineered drawings. Please consult your specific shop
drawing for details. Steel angle is provided on the LED sign only. Fasteners and steel material for the sub structure are not provided.
POLE MOUNT
SIDE VIEW
PERSPECTIVE VIEW
VENTILATION SPACE
2"
REQUIRED TOP - BOTTOM -SIDES
LED CABINET
PARENT
LED CABINET
CHILD
1/8” Allen Wrench
LED CABINET
PARENT
LED CABINET
CHILD
2"
WELD
ELECTRICAL
SERVICE
JUNCTION
BOX
FRONT VIEW
90
o
2"
Bolts & Hardware
(as needed)
WELD
2"
TEMP and WIRELESS
DATA CABLES
WELD
3/4“ LIQUID TIGHT CONDUIT
PARENT/CHILD CONDUIT
LED CABINET
This
End
Up
TEMPERATURE PROBE
Preferably mount sensor away from
direct sunlight (North or North East)
This
End
Up
SENSOR
WIRELESS COMMUNICATION
(with mounting bracket included)
WELD
Earth Ground
Example
Steel Angle
15” WIRELESS DATA
CABLE CAT 5/6
COPPER GROUNDING WIRE
Connected to earthing rod (see example)
WALL MOUNT
PERSPECTIVE VIEW
VENTILATION SPACE
SIDE VIEW
3 1/2"
2"
8”
RECOMMENDED:
1/2” Schedule 6
Bolt, Nut & Washer
REQUIRED TOP - BOTTOM - SIDES
o
LED CABINET
90
MINIMUM
CLEARANCE
REQUIRED: 3”
8”
LED CABINET
LED CABINET
SIDE VENTILATION
DATA
CAT5/CAT6
1/8” Allen Wrench
POWER
3"
FRONT VIEW
BOLT
WASHER
NUT
TEMPERATURE
PROBE
(Optional Equipment)
8’ USB
CABLE
90 DEGREE
ANGLE IRON
8”
RECOMMENDED:
3” X 3” X 1/4” ANGLE IRON
11 1/2"
(WALL BRACKETS)
Lag Bolts go
through here
into the anchor
(in the wall)
8”
LED CABINET
90 DEGREE
ANGLE IRON
Lag Bolts go
through here
into the anchor
(in the wall) Steel Angle
This
End
Up
SENSOR*
*Preferably mount sensor away
from direct sunlight (North or North East)
STEWART SIGNS INSTALLATION AND WARRANTY VALIDATION FORM
This form must be filled out, signed, and returned to your sign provider to validate the warranty and receive
ongoing technical support. Sub-contracted installers are required to return this form to receive payment.
Return this within 5 days of the sign installation.
DEALER COMPANY:
ORDER NUMBER:
DATE:
INSTALLATION SITE ADDRESS (name, street, city, state, zip):
CUSTOMER INFORMATION (name, street, city, state, zip):
Contact: _________________________ Ph: __________________
Contact: _________________________ Ph: __________________
INSTALLATION CHECKLIST (Check all that apply):
Installer Company and Name: _________________________ Number: _______________________ Installation Date: ________________
Structure:
Ventilation:
□Sign is securely and safely attached to a mounting structure.
□Proper ventilation is provided by the mounting
□Any additional structures direct water away from LED cabinet. Water will not pool structure and final skinning. (Note: perforated aluminum is recommended for skinning).
on top of cabinet.
Install Type
Configuration:
Facing:
Mounting Method:
□Pole
□Monument
□Wall
□Other:
□Parent (Single)
□Parent/Child
□Parent/Parent
□Other:
□North
□South
□East
□West
□Bolt
□Rivets
□Sub-structure Weld
(Sign lugs or sign were not used for
grounding welding equipment)
•
•
•
Minimum ventilation clearance of 3” behind sign
(6-8” back to back), and 2” around sign.
Ventilation Space is provide along the top, bottom,
and sides.
Vents are a minimum of 7” sq. and evenly spaced.
Accessories:
□Temp Probe (Optional) is mounted in a location
away from external heat sources.
□Light Sensor (Optional) is mounted with the same
light exposure as the LED Sign face.
Electrical:
□A qualified person verified wire size, circuit breakers, and incoming voltage meets the sign’s power requirements (at full brightness)
□All power and communication cables are routed, terminated, and secured in accordance with NEC, local codes, and the manual.
•
•
All conduit and cable entry points into the sign are weather–tight.
Power and communication wiring is routed through separate conduits, unless fiber optic cabling is used.
□LED sign is on its own electrical circuit, not shared with other electric devices (neon signs, flood lights, ballasts, etc...)
□LED sign is Earth Grounded using an earth ground rod with a conductor according to NEC and local codes.
Communications:
Installation Pictures:
□Communication option installed: ____________________________________
□If wireless radios were used, each radio (transmission and receiver) have clear line
□ Quality pictures of the finished sign are required
(via e-mail or attached) with this form to verify the
installation and provide better support and service.
of sign and the signal strength indicator is sufficient.
These pictures must include the following items
□Sign IP address is correctly configured on the same IP range as the existing network: and views:
Sign Default IP Settings
NEW IP Settings
IP: 192.168.111.100
IP: _____._____._____._____
SUB: 255.255.255.0
SUB: _____._____._____._____
GATE: 192.168.111.1
GATE: _____._____._____._____
The items above were completed according the guidelines presented in the manual.
National and local codes were followed.
Installer Signature: _____________________________ Date: ________
Customer Signature: ____________________________ Date: ________
INFORMATION AND WARNINGS
The installation guide is for general reference only and is not inclusive of all signs and installation types. Some details
may be different according to the location, size and type of sign. All installations and electrical connections should be
done by professional, licensed personnel. Signs should be properly permitted, and installed according to national and
local building codes.
CONTACT STEWART’S TECHNICAL SUPPORT TEAM IF YOU HAVE ANY QUESTIONS ON THE INSTALLATION OF THE LED DISPLAY.
VENTILATION
•
The sign MUST be properly ventilated to maintain warranty coverage. (See page 5 of the installation guide)
SAFETY
•
Follow ALL safety guidelines and instructions.
•
Wear protective head gear and clothing when installing the sign.
•
Follow all warning labels on the sign.
ELECTRICAL
•
Electrical connections must be installed according to the National Electrical Code (NEC) and all local codes.
•
Electrical connection should be done by a qualified, licensed electrician.
•
Each LED Display will have different power requirements, check the documentation that shipped with the sign for
requirements specific to your sign.
•
The LED Sign should be on a dedicated circuit. DO NOT share the circuit with any other electric device (flood lights, neon
signs, fluorescent lights, etc...)
•
The sign must be properly grounded to the electrical system.
•
The sign must be Earth Grounded according to NEC guidelines.
•
The LED displays are designed to run on single phase, 110-240 VAC. Smaller signs are configured for 110 VAC, and larger signs
are configured for 240 VAC.
•
It is strongly recommend to meter the dedicated electrical circuit to ensure the line is clean and free from undervoltage/
spike/sag issues prior to and immediately following installation of the system to ensure longevity and optimal performance.
STRUCTURE
•
Any structure holding the LED sign should be designed and verified by a professional engineer.
•
DO NOT drill or attach directly to the LED sign cabinet. Use only the steel angle provided on the back of the sign.
•
Ensure the sign is properly ventilated.( See Page 5 of the installation guide)
SERVICING
•
Power off the display before servicing.
•
When circumstances require the sign to be on during troubleshooting, take extreme care not to touch ANY energized
circuitry.
•
Do not service the sign during rain, heavy wind or snow.
SEASONAL USE
If the display will not be in use for an extended period, please take the following into account:
•
It is highly recommended to keep the sign powered and running a message. This could be a blank message or general
advertisements for the organization or community.
•
If the display must be off, in cold climates it is recommended to install a heat bar near the thermal fans, activating them
when the temperature is extremely low. This allows the fans to circulate air during this time and avoid condensation build up.
Stewart
AMERICA'S PREMIER SIGN COMPANY
CONTENTS
Overview and Location........................................................ 1
Component Location, Entry Points, Structure
Un-crating............................................................................ 2
Safety, Guidelines, Checklist
Opening the Sign................................................................. 3
Access Internal Components
Lifting................................................................................... 3
Safety Guidelines
Installation........................................................................... 4
Mounting Structure, Common Installations, Ventilation
Connections......................................................................... 6
Parent/Child Cable, Data, Temperature Probe, Light Sensor
Communications.................................................................. 9
Overview, Wireless Radio Guide
Power Connections............................................................ 12
Main Power, Grounding, Checklist
Component Identification................................................. 13
Component Pictures
Stewart
AMERICA'S PREMIER SIGN COMPANY
OVERVIEW AND LOCATION
The component locations will vary depending on the sign size, pitch, and type. Please refer to the location
diagram shipped with your particular sign for exact component locations, power requirements, and data flow.
FRONT VIEW
Logic Board:
Sends data to each row of LED Modules. For
larger signs, there are more than one logic board
per sign face.
DVI Board:
Converts DVI video data
from the PC Controller and
sends it to the logic board.
This is connected directly to
the PC controller.
PC Controller:
This is an industrialized PC
(IPC). It houses the
operating system, and sign
software used to display
content on the sign.
Power Supplies:
Surge Protector / Power Terminal Block:
These provide power to
the LED Modules and
internal components.
This is where the main power is connected. The Surge Protector (Optional) provides resistance to
damage from power surges. Typically the factory provides leads pre-connected to the Surge Protector (if equipped) or the Terminal Block, and run out the back of the sign for easy access. On larger
signs, there will be multiple Surge Protectors and Terminal Blocks.
BACK VIEW
SIDE VIEW
Exhaust Vents:
Pushes air out from the display
DO NOT BLOCK
3/4 Inch Conduit Entry
Intake Vents:
Fresh air is pulled from outside
DO NOT BLOCK
Parent/Child Data:
Where the cable is run to
connect multi-faced signs.
Steel Angle:
Power Entry:
The main power is run
through here.
Comm/Data Entry:
The communications and temperature
probe cables are run through here.
2” Continuous steel angle used for
mounting displays.
Note: 3” is typically used for displays larger
than 5’ x 12’. See shop drawing to confirm.
Page 1
Stewart
AMERICA'S PREMIER SIGN COMPANY
UN-CRATING
The LED display is typically shipped 2 sign faces per crate. For larger signs, the sign is shipped in multiple crates for
each section. Take great care while unloading and un-crating the displays and follow all safety guidelines. These
guidelines are not all inclusive. Damage after delivery due to improper lifting is not covered by the warranty.
Important Notes
•
Unpack the display from the crate in a clear and unobstructed area. It is recommended that a handler should be on each side of the
crate when the display is lifted out.
•
Do not open the sides of the crate during unpacking. The sides provide support to the display(s) and prevent them from toppling,
removing the sides may result in severe damage to the display face.
•
Eyebolts are for lifting a single LED Display at a time. Eyebolts cannot be used to lift the sign if it is attached to another sign section or
a prefabricated frame.
•
If you have a double sided sign, they are typically shipped face to face to avoid external LED damage. Take care when lifting not to drag
the sign faces together.
•
Lower the display to a solid, stable, flat surface. If the display appears unstable or is at risk of being knocked over by wind or other
means, secure the display to a solid anchorage with straps or cable.
CRATING EXAMPLES:
Small Crate with Top Removed
Top open, showing double sided display, shipped face
to face with packing material.
Accessories inside of crate.
UN-PACKING CHECKLIST
LED Display (make sure each section is there).
Lifting Bolts
Connection and Wiring Guide
Software
Communication Devices (Optional)
Larger Crate showing skids and interior.
Temp Probe (Optional)
Additional Software or Hardware Ordered
Page 2
Stewart
AMERICA'S PREMIER SIGN COMPANY
OPENING THE SIGN
Prior to lifting the sign, you may need to access the internal components, check the data connections, or re-seat a
cable that was knocked loose during shipping. These are accessed from the front of the sign, by removing individual
LED modules. Use the location diagram shipped with your particular sign to locate the appropriate component.
The modules use a standard
1/8” Hex Key (Allen Wrench)
for removal.
Insert the Hex Key and twist
to the left about 1/2 to
unlock each location.
Hex Key
Gently pull out the module,
taking care not to pull the
cables out.
The data and power cables
can be disconnected at the
module. Avoid dropping the
cables inside the sign.
RE-INSTALLATION OF MODULE:
•
Take care to connect the cables back in the original locations
•
Make sure module is installed right side up.
•
Double check the locks and make sure they are secure all the way
around. This avoids water entry due to partially sealed LED Modules.
Orientation Guide
Must be UP when module is
in the mounted position.
Data Output
Power Data Input
LIFTING
The sign must be lifted with care to avoid damage or injury. Lifting eye bolts are provided, and
should be removed after installation. It is the installers responsibility to provide a safe lift. These
instructions are only a general guide. All necessary precautions should be taken to assure a safe lift.
•
Use EVERY Lift point provided
•
A spreader bar is recommended to ease the
side pull on the lifting bolts.
•
The lifting straps should be long enough to
allow no less than 60 ° on the inside angle.
•
Only use the lifting eye bolts on (1) section
at a time, as they shipped to you. Lifting
multiple sections and/or substructures may
overload the bolts, causing the sign to fall.
60 °
RECOMMENDED METHOD
70 °
ALTERNATE METHOD
(AVOID IF POSSIBLE)
Page 3
Stewart
AMERICA'S PREMIER SIGN COMPANY
INSTALLATION GUIDELINES
It is the installers responsibility to provide an adequate support structure for the sign, conforming to local and
national building codes. The diagrams below are not to be used as an official structural or engineering drawing.
MOUNTING STRUCTURE
The sign ships with 2” steel angle pre-mounted to the back, along the top and bottom of the sign.
3” Angle is typically provided on signs larger than 5’ x 12’. See shop drawing to confirm.
•
The sign MUST be mounted using this angle.
•
Do not mount directly to the case or remove the angle.
•
Both the top and bottom angles should be utilized to ensure structural stability
LED Display weight, size, wind conditions, soil and building codes are important factors that must
be taken into consideration when installing an LED sign. To avoid damage or injury, the structure
should be designed by a licensed installer or engineer.
COMMON INSTALLATIONS
Although sign installations vary greatly in complexity and size, there are some common installations that can be discussed. Actual installations
have specific needs and requirements. The illustrations below demonstrate a concept only, and should not be used as official structural or
engineer drawings.
WALL MOUNT
SIDE VIEW
TOP VIEW
Ventilation Space:
Ventilation Clearance:
3” Minimum Behind Sign. Add 1” for
every 10 feet of sign length.
4 Ft Linear space per 10 Ft of
Sign required.
Steel Angle and Wall Anchors:
Provided by installer
POLE MOUNT
SIDE VIEW
FRONT VIEW
TOP VIEW
(Sub-Frame Only)
Ventilation Space:
4 Ft Linear space per
10 Ft of Sign required.
Ventilation Clearance:
3” Minimum (6 - 8” Back to Back)
Steel Angle Sub-Frame:
Saddled around the pole
Page 4
Stewart
AMERICA'S PREMIER SIGN COMPANY
VENTILATION
Adequate ventilation must be provided or the sign may overheat causing damage that is not covered by warranty. Intake and exhaust vents
are located on the back of each sign. The fans inside the sign push the air out the exhaust on top, while pulling in fresh air from the intake
vents on the bottom. Access to fresh air must be provided to maintain warranty coverage and avoid damage.
PERSPECTIVE
REAR VIEW
SIDE VIEW
HOT
VENTILATION SPACE
EXHAUST
EXHAUST
COOL
3” Min. +
1” per 10
Ft. of Sign
Length.
HOT
•
•
Do not block the intake or exhaust vents on the back of the sign with any part of the structure.
Allow a minimum of 3” behind the LED sign and 6-8” when back to back. For Wall installations, add 1” for every 10 feet of sign length.
Open Ventilation Space is required on the Top, Bottom and Sides of mounting structure. 4 feet of linear space required per 10 feet of
sign length for the top and bottom. This must be evenly spaced. (See Diagram)
Allow a min. of 2” space around cabinet when installing with other signs or structures and 5” behind the sign for recessed projects.
Ambient air temperature in and around structure must be between -22F and 120F to avoid damaging the display components.
INTAKE
INTAKE
COOL
•
•
•
VENTILATION SPACE
Required Top-Bottom-Sides
4 Ft Linear space per 10 Ft of Sign
Recessed Installs:
When installing into a recessed structure or with other sign
structures you must provide gaps to allow cool air to be pulled
into the sign. When covering gaps, 1/16” perforated aluminum
is recommended to allow the most airflow.
Minimum 3” Ventilation Clearance
(5” for Recessed Projects.)
Minimum 2” Gap for Airflow
VENTILATION SPACE
Required Top-Bottom-Sides
4 Ft Linear space per 10 Ft of Sign
Skinning:
When skinning the structure, you MUST allow airflow
between the sign - Top Bottom and Sides. 1/16” Perforated
Aluminum is highly recommended as it provides the most
airflow, while still hiding the structure. Vents can also be
used as an alternative but must be a min. of 7 square inches
and evenly spaced. Fans may be required for large signs.
Perforated Aluminum
(Recommended)
Multiple Vents
(Alternative)
Page 5
Stewart
AMERICA'S PREMIER SIGN COMPANY
CONNECTIONS
The sign is shipped with Data and Power entry points on the back of each sign face. Typically, short leads
are provided at each power entry point, and data cables are pre-connected at the factory when possible. All
electrical connections should be done by a licensed electrician, following national and local electrical codes.
Power, Parent/Child and Data Entry
Communication Entry Point
Power and Parent/Child Entry
CONNECTIONS OVERVIEW
•
•
Please reference the Location Diagram shipped with your sign for specific component location.
There is no Parent/Child cable for single sided signs.
FRONT VIEW - Child Side
BACK VIEW - Parent Side
LOGIC BOARD
COM M/S POWER
THIS
SIDE
UP
TEMP PROBE (Optional)
Pre Connected to Sign
• Mount in shade.
• DO NOT mount to
the sign cabinet
• Avoid exhaust vents
or other false heat
sources.
LIGHT SENSOR (Optional)
Pre Connected to Sign
• Mount in area that
receives the greatest
amount of daylight.
• DO NOT mount to
the sign cabinet
• AVOID Shaded Areas.
WIRELESS RADIO (Optional)
CABLE Pre Connected to Sign
• Connect the cable to the radio.
• Install radio using provided mount.
• Radio MUST be installed right side
up, or warranty will be void.
• Radio must be facing the
transmission point (building)
PARENT/CHILD CONNECTION CABLE
Pre Connected to the PARENT Sign
• Run Cable to CHILD side entry point
on back of sign
• Open LED Module on front of sign
(labeled)
• Connect Parent/Child cable to the
LOGIC BOARD (See Illustration)
Parent/Child Cable
Light Sensor
Temp Probe
Page 6
Wireless Radio (Open and Closed)
Access Module (labeled)
Stewart
AMERICA'S PREMIER SIGN COMPANY
TEMPERATURE PROBE INSTALLATION (Optional Equipment)
Data
Cable
UP
•
•
•
•
Sensor
•
The Temperature Probe MUST be mounted right side up, or water damage will occur and warranty void.
DO NOT Mount the Temperature Probe directly to the sign cabinet.
DO NOT Mount the Temperature Probe behind the cabinet, near the exhaust vents, or any other false
source of heat or cold.
The Temperature Probe is pre-connected to the hardware inside the sign. The data cable is run through the
“COMM” port, along with the communications Data Cable (Wireless or Wired).
Take care not to damage the Temperature Probe or cable during installation.
MOUNTING INSTRUCTIONS
IDEAL MOUNTING LOCATIONS
POLE
Use self tapping screws to
mount to wall or structure.
Do Not mount to LED sign
Cabinet
Do Not mount behind the
sign on a wall or inside an
enclosed structure.
WALL
Data Cable is pre-connected
inside LED sign. Take care not
to damage during installation.
UP
UP
UP
UP
Sensor
Must be DOWN and away from heated
surfaces to get an accurate temperature.
CORRECT MOUNTING
•
Sensor facing down.
•
Away from exhaust
vents and other heat
sources.
•
Not mounted to sign
cabinet.
NOT CORRECT
Please contact technical support with any questions on the
correct installation of the Temperature Probe.
Page 7
Stewart
AMERICA'S PREMIER SIGN COMPANY
LIGHT SENSOR INSTALLATION (Optional Equipment)
Sensor
Module
UP
Data Cable
•
•
•
•
•
The Light Sensor MUST be mounted in a position to receive the same light as the LED sign face.
DO NOT Mount the Light Sensor directly to the sign cabinet.
The Light Sensor MUST be mounted right side up, or water damage will occur and warranty void.
The Light Sensor is pre-connected to the hardware inside the sign. The data cable is run through the
“COMM” port, along with the Communications Cable and Temperature Probe Cable (optional).
Take care not to damage the Light Sensor or cable during installation.
MOUNTING INSTRUCTIONS
IDEAL MOUNTING LOCATIONS
POLE
Sensor Location
For accurate brightness
control, this must receive
the same amount of light
as the LED sign face.
Mount in areas that receive the most
amount of light, away from shadows.
Do Not mount behind the
sign or inside an enclosed
structure.
WALL
Use self tapping screws to
mount to wall or structure.
Do Not mount to LED sign
cabinet.
UP
Data Cable
Pre-connected inside LED sign. Take
care not to damage during installation.
CORRECT MOUNTING
•
Receiving the same light
as the sign.
•
Mounted away from
shadows
•
Unobstructed by any
structures or enclosures.
•
NOT mounted on LED
Sign Cabinet
NOT CORRECT
•
Mounted in a dark area.
•
Obstructed by existing structures
and components.
Please contact technical support with any questions on the
correct installation of the Light Sensor.
Page 8
Stewart
AMERICA'S PREMIER SIGN COMPANY
COMMUNICATIONS
There are many ways to communicate with the sign. The internal sign controller is an industrial PC (IPC)
that holds an Network IP address just like any computer on a network. The hardware used to communicate
through the network varies, but there are some commonly used options explained below.
Wireless Connections Overview
This option uses one or more wireless radios to communicate from the Users computer at the building to the sign.
Radios are available in both 5Ghz and 2.4Ghz versions. This is the most common communication option used.
Wireless Radios Paired
LED DISPLAY
Single Wireless Radio at the Sign
LED DISPLAY
Wireless Radios Paired Over a Network
Wi-Fi
LED DISPLAY
NETWORK
Hard Wired Connections Overview
This option connects to the sign using a hard wired cable. This option is useful if you have existing cable at the sign.
The cable can be Cat5/6 Network cable, Fiber Optic, or others. However it must be converted to Cat 5/6 Network
Cable at the transmission point, and at the sign. Standard TCP/IP communication protocol must be used.
TCP/IP Cable Direct
TCP/IP Cable Over Network
LED DISPLAY
LED DISPLAY
Fiber Optic Direct
Fiber Optic Over Network
LED DISPLAY
LED DISPLAY
FIBER
TCP/IP
NETWORK
TCP/IP
NETWORK
FIBER
TCP/IP
TCP/IP
Page 9
Stewart
Page
1
AMERICA'S PREMIER SIGN COMPANY
of 2
WIRELESS RADIO INSTALLATION - 5Ghz and 2.4 Ghz
•
•
•
THIS
SIDE
UP
•
The Radio MUST be mounted right side up, or water damage will occur and Radio warranty void.
DO NOT Mount the Radio directly to the sign cabinet.
The internal wireless accessories are PRE-INSTALLED at the sign. A standard Cat5 Cable is run outside
the sign through the “COMM” port on the back to connect the “SIGN END” Wireless Radio.
DO NOT mistake the Temperature Probe for the Wireless Radio. The Temperature Probe is Black with
a metal probe. It is run through the same “COMM” port on the back of the sign.
INDOORS
Power
N
F
RO
LED
SIG
User Computer
(directly or through
network)
A
RE
LAN
Connect to Wireless
Radio. Then install using
provided Mount.
Install RIGHT SIDE UP.
Cable Pre-Installed at Sign.
POE LAN
LAN port on Radio to POE port
on Power Injector
LAN port on Power Injector to LAN Port on User computer,
or Network Switch.
AT THE SIGN
1
Locate existing Cat5 Network data
cable pre-connected to the sign.
2
Locate the Wireless Radio Labeled
“SIGN END”. Remove the bottom cover.
Connect the cable to the LAN port then
close the cover.
3
Mount the Radio using the
provided mount and zip tie.
Structure
Mount
Data Cable
AT THE BUILDING/OFFICE
1
Locate Radio Labeled “OFFICE END” and verify Accessories:
2
Plug the BLACK Network Cable to the LAN port on the
Wireless Radio. Then to the POE port on the Power Injector.
POWER INJECTOR
Power
Cable
Indoor
Network Cable
Wireless Radio
3
Plug the WHITE/BEIGE Network Cable to
the LAN port on the Power Injector. Then
to the Network Port on the User Computer or Network Switch.
POWER INJECTOR
POE
Page 10
Power Injector
LAN
POE
LAN
Outdoor
Network Cable
USER COMPUTER
NETWORK (OPTIONAL)
4
Plug the Power Injector into a standard wall outlet. Verify the Wireless Radio
is powered by the Indicator on the back. Check the signal strength between
the Building and Sign using the (4) Signal Indicators.
LAN1: Green if the radio is
connected properly to the
Network or the User Computer.
POWER
SIGNAL STRENGTH: Shows the connection
to the SIGN radio. Both radios must be ON
for this indicator to work.
Stewart
Page
AMERICA'S PREMIER SIGN COMPANY
2
WIRELESS RADIO INSTALLATION - 5Ghz and 2.4 Ghz
of 2
NETWORK SETUP AND COMMUNICATIONS
The sign controller has an IP address like any computer on a network. In order to communicate, the user’s
computer MUST be on the Same Network as the sign and have an IP address that is on the same “IP Scheme”.
LED SIGN
Default IP Address:
192.168.111.100
USER COMPUTER
IP Address: 192.168.111.3
NETWORK
Note: If connected directly to sign (via wireless radio)
the IP address still must be on the same “IP Scheme”
(192.168.111.xxx; xxx = any number between 1-255 except 100)
CHANGE IP ADDRESS
(IPv4) USER COMPUTER IP ADDRESS
CHANGE
7.
Press the TAB key on your keyboard. This should auto-fill the Subnet Mask
Warning: DO NOT change your IP address without your Network
Administrator’s permission. You may lose connectivity to your network if you
change your IP address incorrectly. These instructions carry no guarantee,
and no liability. If you are unsure, please call your Network Administrator, or
contact our Technical Support.
8.
Set your Default Gateway . This is not required to connect to the sign, but is
required if you want to connect to the internet through your network.
9.
Set your DNS Servers. These are not required to connect to the sign, but are
required if you want to connect to the internet through your network.
1.
10. When you are finished, press OK
Go to the Windows Start menu and select Control Panel
11. Then press OK on the next screen. This will implement the changes.
COMMUNICATION VERIFICATION
2.
Type adapter in the search box, then select View Network Connections.
Note: If you are using an earlier version of windows, just click on the Network
Connections icon in the control panel.
3.
Double-Click on the network connection that you will use to connect to the sign.
4.
Double-Click on Internet Protocol Version 4
5.
Write down, or take a desktop screenshot of ALL the current settings in this
window, so you can revert back later if needed.
Note: To create a desktop screenshot press CTRL + PRT SC on your keyboard. Then open
Microsoft Paint and press CTRL+V on your keyboard to paste the screenshot into Paint.
Then save it as a JPG or BMP to your desktop for reference.
6.
Select Use the following IP address and enter an IP address that is on the same
scheme as the sign. Remember the last numbers must be different than the sign.
Note: Make sure this IP address is not being used by another computer on the network. If
you have any questions, ask your Network Admin.
COMMUNICATION TEST
You can quickly verify communication to the sign using a “PING” test. Additionally, you
can verify your IP address by using the “IPCONFIG” command.
1.
Click the Windows Start menu.
2.
In the Search box type cmd then press the ENTER. This will bring up a command
window.
3.
Type the word ping
4.
Hit the spacebar then type in the IP address of the sign I.E.: 192.168.111.100
5.
Press ENTER.
6.
If you see Request timed out or Destination host unreachable then you will
need to verify your computers IP address and any communications hardware.
7.
If you do get a response, then you are in low level communication with the
sign. You can now enter the IP address of the sign into the sign software (See
software guide) and transmit messages to the sign. Note: If you can PING
the sign, but still have trouble transmitting messages, it is usually caused by
a firewall, or mis-configuration of your network settings. Call your Network
Admin, or Tech Support.
Note: To check your IP address, type ipconfig in the cmd window, and press
enter. This will list all your active network adapters, and their corresponding IP
address information.
IF COMMUNICATION CANNOT BE ESTABLISHED:
•
Check the power indicator at the building and sign radio.
•
Check the “Signal Strength” indicator on the radios.
•
Make sure the network cable is plugged into the correct port
on the “POE Injector” and the computer. POE port goes to
the RADIO. LAN port goes to the USER COMPUTER.
•
POWER - LAN
SIGNAL STRENGTH
Contact Technical Support if the problem cannot be resolved.
Page 11
Stewart
AMERICA'S PREMIER SIGN COMPANY
POWER CONNECTIONS
•
•
•
Main electrical connections should be done by a licensed electrician following all N.E.C. and Local codes.
Clean, properly grounded power with the correct voltage, wire size and breaker size must be supplied to
the sign or damage will occur and warranty voided.
A proper Earth Ground must be run from the sign, to a grounding rod using N.E.C. standards.
Main Power:
Each sign face has a power entry point with a pre-connected “lead” or “whip”. Larger signs will have more that one lead, depending on
amperage. Generally each lead will not pull more than 16 Amps. Please see the diagram that shipped with your sign for specific Voltage,
Amperage, and number of leads provided. The suggested breaker size is for reference only. The electrician is responsible for breaker size
according to N.E.C and Local codes.
FRONT VIEW INTERIOR
Entry Point with Lead
Large Sign with Multiple Leads
Entry Point with Conduit Connector
Surge Protector
(Optional)
Power Terminal
Electrical Lead:
Pre-connected to Surge Protector (if equipped) or
Power Terminal inside the sign.
EARTH GROUND
All LED Displays must be earth grounded to minimize static currents and lightning
damage. The sign structure or foundation will not provide a sufficient earth ground
for the sign. A properly installed copper ground rod must be used. (See Diagram)
Power Leads
BEFORE POWERING UP THE DISPLAY:
Page 12
Make sure conduit fittings are tight and sealed.
•
Check to ensure that the conduit runs will not block access.
•
Check all connections, no exposed wiring, no wiring has been
cut.
•
Clear any fabrication debris.
•
Check that all display disconnect switches are turned off.
•
Turn on main power and verify proper voltage is supplied.
•
Turn on the sign display at the disconnect switch.
Copper Ground Wire
Connected to both sides
Disconnect
Switch
GRADE
Copper Ground Rod
FOUNDATION
•
Junction Box
To Main Power
Stewart
AMERICA'S PREMIER SIGN COMPANY
COMPONENT IDENTIFICATION
Parts may vary from picture depending on specific model and ongoing product improvement.
Basic system view, including Power
Supply, Controller, DVI Board, and Logic
Board
DVI Board
Surge Protection (optional)
PC Controller showing connections.
PC Controller shown inside sign.
Logic Board shown with and without ribbon cables
Power Terminal
Power Supply
Wireless Radio and Accessories
Wireless Radio with cover
off and cable connected
Temperature Probe (optional)
Light Sensor (optional)
Rear of Wireless Radio
showing Power, LAN,
and Signal Strength
POE Injector
Page 13
Stewart
AMERICA'S PREMIER SIGN COMPANY
1-855-841-4624
stewartsigns.com
2201 CANTU COURT SUITE #215 SARASOTA, FL 34232
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This document is protected by copyright law. Unauthorized duplication, display, or modification in any form is prohibited.
This document applies only to the software/hardware indicated. Due to continuing development, the information is subject
to change without notice. This document contains no guarantees or warranties specifically expressed or implied.
Rev. 2012-10-11