Google StreetView (NEW for MY13): While the vehicle is stationary, StreetView is activated by zooming in to the 30 yard view on the map, and selecting the
yellow person icon. You can move around the map, and even tour select POIs. Google StreetView displays a view of your destination as visible from the driver’s
seat so you can literally “see” where you are going!
Voice-activated Google Earth™ 3D Graphics (first-to-market): Experience a visually stunning and more realistic view of the world through voice-activated
Google Earth™ technology that brings 3-dimensional satellite imagery into your Audi MMI® Navigation plus display. The landscape imagery is easily
comprehensible and blends harmoniously with Audi’s superior vehicle interiors
Rolling Wi-Fi® Hotspot (first-to-market as Factory-installed option): Turn your Audi into a mobile Wi-Fi hotspot by securely connecting up to eight wireless
devices to your onboard wireless hub giving your passengers high-speed access to the internet. Passengers can Surf the web, VPN to work, listen to internet radio
stream, or watch YouTube®- all from the comfort of your Audi.
Google™ Voice Local Search: Tell your Audi what you are in the mood for and let Google Voice™ Local Search interpret your request and bring up a list of
points-of-interest in the destination of your choice. With Google Voice™ Local Search, there is no need for POI categories, you can simply state a keyword such as
“Spicy Chicken” or “Bank of America ATM”.
Audi Online Services: Real-time Information: Access real-time information through the easy-to-understand Audi connect Online Services interface that gives
on-demand weather conditions, gas stations and current prices, the latest news and travel information. The Audi designed browser is easy to understand, and
provides with key information at a glance!
myAudi Destinations: The myAudi Destination feature allows registered users to log on to Google MapsTM from any location and download destinations to the
vehicle. Up to 50 destinations can be stored in the customer’s myAudi account, and can be used at any time in the MMI® Navigation plus system.
Configuration for the data connections can be made in the Telephone menu. All online connection configuration options can be found under:
Telephone / Settings /Connections / Data connections
Telephone / Settings /Connections / Wireless network connections
Telephone / Settings /Turn off data module
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1. What preconditions have to be fulfilled?


To use the Online Services you need to have a SIM card inserted into the main head unit, between the 2 SD-card
slots.
The Hands free Modus (HFP) does not allow access the Online Services. It does not transmit data.
2. How can I configure the SIM card settings?




For SIMs, which are not yet known to the system, a configuration might be necessary.
This is not valid for the SIMs provided by Audi/T-Mobile. Their APN is “m2m.t-mobile.com” (user name and
password are not required). This APN will be recognized by the system automatically.
At initial connection, or while changing a SIM, the online connection should be configured. To do so, select
“Configure” under ‘Online Service.’
If the automatic configuration does not work, the data must be entered manually. See next how to enter APN
settings in the next point.
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3. How can I change the APN settings for a SIM card that was not recognized automatically?


Go to Telephone/Settings/Connections/Data connection/Connection settings
Contact your mobile carrier/service provider for the following data: APN, user name, password, etc.
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4. Do I have to confirm a connection?
This depends on the Telephone/Settings/Data connection/Connection settings. Three options are available:
“Prompt” (default), “No Prompt”, or “Never”:
a) If the settings are set to “Prompt”, the user has to confirm the data usage of every application/feature once after
a new start
b) if the settings are set to “Never”, no data connection will build up.
A customer who tries to use Online Services gets one of the following screens:
c) If the settings are set to “No prompt”, the user has to confirm the data usage once each time the MMI is powered
on
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In addition and independently from the Data Connection settings there is a disclaimer for the Online Info Services (only
there). This driver distraction disclaimer is shown after each new attempt (once after each start) to load the Online Info
Services and the user has to confirm it.
5. What does “The page could not be loaded/the Internet connection could not be established/
Google Earth is not online” mean?
This shows that data connection is not possible.
This could be temporarily caused by the net topology.
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Potential reasons:
 No SIM card
 SIM card broken
 no reception/coverage
 SIM-card does not allow data transmission
(data services should be tested with the dealer demo SIM card)
 wrong access data (e.g. wrong APN)
 cell does not allow more users at that time
 no network
 provider not reachable
 Antenna broken (permanently no reception indication)
To get a hint, follow the link “Online status overview“
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also available under Telephone/Settings/Connections/Data connection/Online status overview:
If this is a permanent problem, conduct the following:

Only for software between SOP 02/11 and SOP 22/11:
Cancel active connection and restart by using one of the Online services
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
Turn off data module and turn it on again


use a phone and the vehicle SIM to connect to the internet (using the car´s settings like APN)
if this was successful check the connection data in the car (APN etc.)
o APN for the T-Mobile SIM must be m2m.t-mobile.com
(see point 2)
o APNs for other SIMs must be clarified between the user and his carrier
if this was not successful, the SIM is not allowed to use the data connection. Contact the service provider

6. What do the icons in the status bar mean?
SOP 02/11 software: there are 2 places for Audi connect icons. The one for the Google Earth sign in different grays, the
other one for the connection icon (2G/3G/no connection).
Google Earth starting up
(becomes lighter gray from the left)
Google Earth started
but not online
Google Earth started
and online
attached to the Network but not connected
attached to the Network and connected
not attached/connected; potential reasons: no SIM, no connection etc. see 5
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1. Where Do I find the Google Earth map:
Navigation / Softkey “Settings” / “Map View”: Change the Map View setting to “Google earth”
a. How can I see the additional information layers on Google Earth?
These on map layers are only visible in the “cross-hair” mode (to go into that mode push once the rotary
knob while being in the map screen; the touchpad/joystick can be used to pan over the map)
b. Which additional layers are visible?:
Softkey “Settings”: “Map content” Choose there what information should be displayed (for example
Businesses, Places, Panoramio, Wikipedia)
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c. What can be done with those information bubbles/icons on the map?
Once an icon is selected (press on the knob or tap on the touch pad ), the driver can choose from couple of
options, ex. start route guidance or display additional information.
d. What error messages could occur?
No data at all (for reasons see 5)
interrupted data transmission:
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2. Where can I find the Online Info Services?
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

A8: Hardkey INFO -> Softkey “Online”
Other models: Hardkey MENU/Softkey Info -> Softkey “Online”
After pushing the Softkey “Online” an online connection will be established. The services then become available in
the browser.
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For example:
Weather:
News:
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Travel Info:
Here (as at Gas prices) the user has the possibility to search different locations:
Gas Prices:
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3. Where can I find the Google Local Search?
a. Text based search:
Hardkey Navigation -> Destination -> Online destinations -> Google search in ...

After selecting a POI additional functionality is available:
o The address can be used as a navigation destination.
o The phone number can be used to call (If a phone is connected).
o Additional information can be pulled from the Internet:
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o Destination can be displayed on map
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b. Google Voice Local Search:
Press the Push-To-Talk button on the steering wheel and say “Online Destinations” or “Online destinations
XYZ” where “XYZ” is any business name or POI category. Voice recognition for “XYZ” is executed on the
server as part of the Audi connect services.
i. “Online destinations XYZ”, ex. “Online destinations live music performance” - it searches in the
immediate vicinity for “XYZ” or “live music performance”
ii. “Online destinations” – lets the user determine where he wants to do the search and say the search
term afterwards.
iii. Potential error cases:
No connection (see “Configuration and conncetion” 5)
Search term not recognized
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4. myAudi Destinations.
How can I access the myAudi destinations from the myAudi portal?
Preconditions:
1. The vehicle must be registered in “myAudi” (my.audiusa.com).
Correspondent manual: https://securewww.audi.com/etc/medialib/ngw/service/myaudi_guided_tour.Par.0010.File.pdf
2. The vehicle pairing must have been successful. (Pairing Code = myAudi PIN generated)
3. The vehicle must be paired; e.g. after a online connection the Code must have been put in once by the
customer
If the vehicle VIN was not yet added you get this message:
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4. The destination must have been sent by the external side (Google Maps) to Audi using the username used in
myAudi, or the address must have been added to the customer’s myAudi account.

In myAudi single content sources for destinations (currently only Google Maps) can be blocked. This shouldn´t be
used if destinations should be possible to send to the Audi server and downloadable from the vehicle.
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In principle there are 2 ways of using the myAudi destinations in the car:
1. Import them in the car´s directory (only if a phone is connected):
 Telephone/Directory/Memory/Import contacts/myAudi account
 Navigation/Destination/Directory/Memory/Import contacts/myAudi account
2. Use “Online Destinations”
Go to Destinations -> Online destinations -> “Find destinations from myAudi Account

A successful download of destinations would look like this (here only one destination):
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
The pairing code has to be put in again after a change of the SIM card or after factory reset of “directory” or after
connecting a new phone via Bluetooth (as these services are personalized it is connected to a phone when one
was connected at the time of entering the myAudi PIN).

The pairing code can be read out in the personalized myAudi Account on the audiusa.com portal.

To access the pairing code (PIN), the customer must login to my.audiusa.com/, click on their vehicle type on the
left (Ex: "A8"), and click on "Set up My Destinations"
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(Connection Settings set to “Never”)
(No reception for approx. 45 sec)
(APN could be wrong; no reception)
(No SIM or data module is turned off)
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If a specific Browser online service is not available, an error message is being displayed using the current MMI language
(this example is German)
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